Shaw outages and service status in Picture Butte, Alberta

Problems in the last 24 hours in Picture Butte, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Picture Butte, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Picture Butte, Alberta

Latest outage, problems and issue reports in Picture Butte and nearby locations:

• 
  Stacey Rae Images (@StaceyRaeAins) reported 40 minutes ago from Coalhurst, Alberta

  @Shawhelp @tjtolley Having issues in COALHURST too, tried all troubleshooting steps

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vanessa (@Noosiekins) reported 6 minutes ago

  @Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!

• 
  D (@superdaddoo) reported 7 minutes ago

  PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

• 
  Travis Lahey (@Bigroyalt) reported 10 minutes ago

  I am having an issue with our receiver @Shawhelp @ShawDirect I haven’t been able to connect with anyone for support. Can someone please contact me

• 
  Tyler ❄☕☃ (@Valomir) reported 16 minutes ago

  @Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.

• 
  Shari O'Neill (@ShariONeill12) reported 18 minutes ago

  @Shawhelp is the internet down in Anmore along East Road? No connection happening.

• 
  b ☾ (@brandobrennan) reported 18 minutes ago

  @Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.

• 
  b ☾ (@brandobrennan) reported 20 minutes ago

  @Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.

• 
  Jenn (@jskapin) reported 21 minutes ago

  @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

• 
  Sean Bonner🔥 (@seanbonner) reported 25 minutes ago

  So everyone with @Rogers @RogersHelps @Shawhelp home internet in Vancouver has no connection and none of their service outage reports are even mentioning it.

• 
  Jacob Tecson (@Jacob_Tecson431) reported 25 minutes ago

  I’ve been with @Shawhelp for about 4 Years and haven’t had any issues until @Rogers took over. Absolutely the worst internet service ever, the customer service team are very impatient, and the prices are terrible. I am a Rogers user and do not recommend anyone to use @Rogers