Shaw

Shaw Outage Report in Picture Butte, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Picture Butte, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Picture Butte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Picture Butte, Alberta 01/14/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Picture Butte, Alberta

Latest outage, problems and issue reports in Picture Butte and nearby locations:

  • StaceyRaeAins Stacey Rae Images (@StaceyRaeAins) reported from Coalhurst, Alberta

    @Shawhelp @tjtolley Having issues in COALHURST too, tried all troubleshooting steps

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • eobortolin Emmy OkazawaBortolin (@eobortolin) reported

    @Shawhelp I can’t tell you how much I can’t wait to no longer be a Shaw customer. I just didn’t think even closing my account would be this complicated or painful😡

  • Nolanpctech Jeremy Nolan (@Nolanpctech) reported

    @Shawhelp Already tried online support just don't understand why it takes 20 min to look up an account. Just overall unimpressed

  • JenniferGurke Jennifer Gurke (she/her) 🇨🇦 (@JenniferGurke) reported

    @ShawInfo I’m getting a massive spam attack on my inbox… up to over 170 messages of pure spam. Please help me stop this

  • eobortolin Emmy OkazawaBortolin (@eobortolin) reported

    @Shawhelp just wanted to thank you for your incredibly fab customer service today. Called to close my account and was told it would close Feb 15. Stupidly I asked why this date and agent said he would check. Returned to announce it was closed as of NOW😡

  • Big_Nick92 Nicholas Evans (@Big_Nick92) reported from Duncan, British Columbia

    @Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before

  • eobortolin Emmy OkazawaBortolin (@eobortolin) reported

    @Shawhelp to add insult to injury when I replied that this was not an acceptable solution your agent simply HUNG UP ON ME. WAY TO GO @Shawhelp AMAZING CUSTOMER SERVICE👎🏻😡

  • ryancoller Ryan Coller (@ryancoller) reported

    @Shawhelp good morning, is there any known issues in the Douglasdale area this morning? We are having some trouble connecting.

  • PeterVogel Peter Vogel (@PeterVogel) reported

    @Shawhelp Right you are. I did find it but didn't realize on my Chromebook screen I had to scroll down. There were no obvious scroll indicators. Thanks.

  • Nolanpctech Jeremy Nolan (@Nolanpctech) reported

    @Shawhelp I don't like residential service customer service. Worst Support ever. Tell me to slow down for the address so I dom then I get from shaw "I got it I got it I got it I got it. Seriously shouldn't be that hard to look for an address. Then I just get put on hold.

  • Valomir Tyler (@Valomir) reported

    The worst mistake I ever made was signing up for things on the internet with a @ShawInfo email. They've deleted the account (they can still see though) and the email is gone too (they can see it though) and I have forever lost access to the sites/games I used it for as a login.