Shaw

Shaw Outage Report in Picture Butte, Alberta

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Picture Butte, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Picture Butte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Picture Butte, Alberta 01/13/2026 14:15

January 13: Problems at Shaw

Shaw is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Picture Butte, Alberta

Latest outage, problems and issue reports in Picture Butte and nearby locations:

  • StaceyRaeAins Stacey Rae Images (@StaceyRaeAins) reported from Coalhurst, Alberta

    @Shawhelp @tjtolley Having issues in COALHURST too, tried all troubleshooting steps

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • baileymccray Bailey McCray (@baileymccray) reported

    @Shawhelp is the internet down in my area? Me and a couple people I know are having internet issues!! Please help me out

  • hollywoodsuite Hollywood Suite (@hollywoodsuite) reported

    @Mad_Me @ShawInfo Sorry to bother you but one more question to help us narrow: are you watching on Shaw cable or Shaw direct?

  • ScarlettMi ScarlettMi (@ScarlettMi) reported

    So, @CraveCanada/@CraveHelp's website is broken, again, as it is every few months. I wonder if this is a recurrence of all the previous times they've managed to just break @Shawhelp's customers' access or if they've branched out to other ISPs as well.

  • Chris_Toutant Chris Toutant (@Chris_Toutant) reported

    @Toddske @Shawhelp @benske31 Being a returning customer i got this year for $160 where as I hear Center ice is still $200

  • rooshoff ROOSHOV (@rooshoff) reported

    @ShawInfo Shaw is the most useless company in the world... NEVER sign a contract

  • theteapixie 😷 💕ArTÉAmisia 💕self-isolating (@theteapixie) reported

    @Shawhelp Ok. Thanks for that. Am wondering if it could be a hardware issue. Not really sure.

  • theteapixie 😷 💕ArTÉAmisia 💕self-isolating (@theteapixie) reported

    @Shawhelp i have your phone service. Approximately 40 minutes into every call the signal starts to cut out. Any insights?

  • Idsdontlogic bee (@Idsdontlogic) reported

    @ShawInfo internet maintenance is messing up bad. Third time they’ve done maintenance and my system won’t come back online. Thinking about switching to @TELUS

  • darrylsden Darryl Knudsen (@darrylsden) reported

    @KolbyRizzo @ShawInfo It can be configured for that. I use it through a regular browser for now. Mobile versions are available. Their office/computer complex is actually in the side of a mountain in Switzerland. So far I have never experience a glitch of any kind. They share 0 information.

  • crotty_zoe Zoe Crotty (@crotty_zoe) reported

    @Shawhelp Is internet down, we’re located on E 49th Vancouver and no WiFi with an hour now??? Tried everything to get it back online and nothings working