Shaw

Shaw Outage Report in Picture Butte, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Picture Butte, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Picture Butte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Picture Butte, Alberta 12/22/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports Near Picture Butte, Alberta

Latest outage, problems and issue reports in Picture Butte and nearby locations:

  • StaceyRaeAins Stacey Rae Images (@StaceyRaeAins) reported from Coalhurst, Alberta

    @Shawhelp @tjtolley Having issues in COALHURST too, tried all troubleshooting steps

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Srikanth_Kirsh Srikanth Kirsh (@Srikanth_Kirsh) reported

    @Shawhelp @SIMRETDHILLON Today is the first workday of the year and with folks, working from home would be nice to have one more update on this. Last night when I spoke to the customer service agent they did say the fix is going to be longer than usual as a fiber line was cut. Please post a ETA

  • shoanah shoana harrower (@shoanah) reported

    @Shawhelp Planned outage we were not informed about it looks like. Was 24 hours in North Vancouver yesterday. Is that what we can expect? I'll switch to Telus but fire that happens.

  • drksyder74 Tony Brown (@drksyder74) reported

    @Shawhelp Update surrey outage?

  • McKiller5252 Dankification ツ (@McKiller5252) reported

    @Shawhelp since there is a lot of people complaining of the outtage here in surrey, would we possibly be getting a reimbursement of some sort for the down time?

  • shoanah shoana harrower (@shoanah) reported

    @Shawhelp Service outrage has been going on for 11 hours not 6.

  • SeanWeatherly88 Sean (@SeanWeatherly88) reported

    @Shawhelp Any update on when service should resume for the Surrey outage? Have to work from home starting at 8:30 🤞🏻

  • bguanzon Ben (@bguanzon) reported from Surrey, British Columbia

    @Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!

  • im_andrewtodd Andrew (@im_andrewtodd) reported

    @Shawhelp internet just went down.. unplugged my modem and plugged it back in but it just blinks a green light (doesn't go solid white). Is there a known issue?

  • BettySun Betty Chong (@BettySun) reported

    @Shawhelp cable and internet all down at guildford surrey

  • StevenCTripp Steve Tripp (@StevenCTripp) reported

    @Shawhelp Can you post an update on an ETA to restore service please. Last update was 8 hours ago. Many are relying on internet to work and school from home.