Shaw

Shaw Outage Report in Picture Butte, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Picture Butte, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Picture Butte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Picture Butte, Alberta 03/20/2026 20:45

March 20: Problems at Shaw

Shaw is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Picture Butte, Alberta

Latest outage, problems and issue reports in Picture Butte and nearby locations:

  • StaceyRaeAins Stacey Rae Images (@StaceyRaeAins) reported from Coalhurst, Alberta

    @Shawhelp @tjtolley Having issues in COALHURST too, tried all troubleshooting steps

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JBardyla Jay is short for J (@JBardyla) reported

    Tues nite I was watching hockey at a YEG arena. Having no data I tried to login into the FREE wi-fi from @ShawInfo. Put in my info then got a message saying Shaw will email me a pin to verify me. Gonna email the person with no internet access. #Helpful

  • whale_frank Frank the Whale (@whale_frank) reported

    @Shawhelp I've talked to and had techs here like 5+ times, it was always blamed on the signal to my building, so I assumed (incorrectly) that the whole building would need rewiring to fix it. Turns out it happens 3000kms away too. so for the umpteenth time, get a grip and fix your ****.

  • NatDoesNotExist (⚬⃔⚬ℕ⚬⃔⚬)at (@NatDoesNotExist) reported

    @Shawhelp It came back on soon after, just a terrible time to drop right away!

  • lensmith1963 *** Smith (@lensmith1963) reported

    Sure hope customers get some sort of discount on their next bill for the lack of internet & cable service .. Been down since 10am this morning .. Not acceptable @ShawInfo @Shawhelp #Shaw

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @TrustTheHoff @FelixLaPoubelle @Shawhelp For me, the Shaw & SN Now apps stream perfect. I only notice the pixelation on my BlueCurve boxes. It’s just something they can’t or won’t fix. Shaw told me it was a channel frequency issue. Since it started in November when Shaw put 4K up, I’m guessing it’s a bandwidth issue.

  • chrisw_ottawa Christopher Wilson (@chrisw_ottawa) reported

    @Shawhelp Next to no service. Speedtest says 4mbps down and zero upload before crashing. Nothing is functional. Got Twitter after 1/2 hour wait. This is gig service?

  • kvmac2011 KmAc 🏳️‍🌈🇨🇦🌻🇺🇦🌻 (@kvmac2011) reported

    Not impressed with Shaw Mobile - switched from @Koodo last week and I've lost coverage in my parkade (had it fine with Koodo) and had virtually no coverage at the Vancouver Aquarium today ("emergency calls only"). You really do get what you pay for I guess. @Shawhelp

  • MaryPChipman Ugabug (@MaryPChipman) reported

    @Shawhelp Hi! We've been having issues with our Internet connection, both wireless & ethernet on our laptops & desktops since yesterday afternoon. Not affecting our mobiles. Connection either doesn't work or is unstable. We've done hard reboots etc.

  • youinthebushes You, in the bushes. (@youinthebushes) reported

    @Shawhelp @BMC604 Oh, so we can keep the same channels and packages despite your sweeping, unilateral changes that do not allow that? Or so you can see the extensive "this is broken again" history of your consistently dodgy service? lmao. Tell corporate 'it's a nice line but they're not buying it'

  • chearia michelle sterling (@chearia) reported

    @Shawhelp my cellphone cannot access Shaw webmail message is cannot communicate with login server