Shaw

Shaw Outage Report in Picture Butte, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Picture Butte, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Picture Butte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Picture Butte, Alberta 12/08/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Picture Butte, Alberta

Latest outage, problems and issue reports in Picture Butte and nearby locations:

  • StaceyRaeAins Stacey Rae Images (@StaceyRaeAins) reported from Coalhurst, Alberta

    @Shawhelp @tjtolley Having issues in COALHURST too, tried all troubleshooting steps

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • happiebean Michelle (@happiebean) reported

    How do I talk to someone in my local @Shawhelp office instead of people who don't want to help. I just got hung up on by @ShawInfo customer service for asking about my local office!!

  • RussBevan Russ Bevan (@RussBevan) reported

    @Shawhelp Thanks Miguel, check the chat files I’ve been in there a lot over the past few months. Not happy, this is the worst it has ever been in the over 35 years I’ve been with Shaw

  • adolwyn Beth Allan (@adolwyn) reported

    Is anyone else in the Beltline #yyc having trouble with their @Shawhelp internet today? It’s been glitchy all day for me and now it seems to have gone down for real.

  • Jaxx1261 Jackie McGill (@Jaxx1261) reported

    @Shawhelp Shaw hung a down line across my driveway- failed to come to the door to explain why we did not get re connected to tv phone internet Sadly I require internet. Phone. Fax. Because i work from home. Such unacceptable service. What a day!

  • gottagobp Young-cho ♕ RS1 - DDAY! (@gottagobp) reported

    The wifi please, dont lag 😭 dont fail me @Shawhelp #THESHOW

  • SchminkeSchmoo Mei (@SchminkeSchmoo) reported

    @Shawhelp What is the point of having this account if you aren't going to help people? I've been waiting over an hour for a response and have now had to resort to contacting someone who has ESL via the online chat help on the Shaw website. Not my original plan for a Friday night.

  • perstephanie_ Steph Murray (@perstephanie_) reported

    @Shawhelp hi there! Any known issues in south Surrey/White Rock today? Been down about 20 mins now. Reset modem twice.

  • andrewds19 Andrew Stevenson (@andrewds19) reported

    @Shawhelp Some of the worst customer service I’ve ever endured. Pay ridiculous rates in the first place for a service. The service doesn’t work properly so we are told we need to buy pods after we are in a contract. So have to pay more to get the service we already pay for...

  • WendyMatthes Wendy (@WendyMatthes) reported

    @Shawhelp is the wifi down in McKenzie Lake?

  • gradstdntthings Stressed Out Grad Student (@gradstdntthings) reported

    @Shawhelp is there an estimate on when the outage will be fixed I. Lethbridge west?