Shaw Outage Report in Pierrefonds, Montréal, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Pierrefonds, Québec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pierrefonds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Shaw
Shaw is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (53%)
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TV (20%)
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Wi-fi (10%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Live Outage Map Near Pierrefonds, Montréal, Québec
The most recent Shaw outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
||
| Montréal |
TV | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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belle
(@iAmABrokenBelle) reported
@Shawhelp hi there is there any wifi/internet outages in surrey, bc? Im having issues connecting. Already rebooted router. Nothing seemed to work .
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James McDonall 🔹
(@jmcdonall) reported
When did “we are really busy” become an excuse for lousy customer service?” @Shawhelp
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Dr. Charlene Kotze
(@Charlene_Kotze) reported
Would have been a 15 minute drive to pick it up. I will lose 20 hours of work. My daughter has been frantically seeking out friends’ wifi so she can attend her online university classes. After being a client for 20 years, this is pathetic customer service from @ShawInfo. 4/6
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Olivia Tefft
(@olivia_tefft) reported
@ShawInfo @Shawhelp No service for a complete internet shutdown until Wednesday? How many times are you going to tell me to unplug and plug back in before you send someone?
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Troy Reid Dhg.
(@troyareid) reported
@Shawhelp No thanks. Let's stay on topic and discuss why I had to pay full price for substandard service for months. Pathetic attempts to divert away from that to make you look better don't make you look better at all.
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Paramjeet Rakhra
(@rakhra14) reported
@Shawhelp is there an outage in the Chestermere Alberta area? My internet went down 10 mins ago, reboot of the modem didn’t help. Please confirm. Thanks!
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Troy Reid Dhg.
(@troyareid) reported
@Shawhelp Really? That's not at all what you did when I was having the issues. Not only did you not ensure it was resolved you went ahead taking full payment every month knowing I was having issues since I kept calling and tweeting at the time. And no appointment was needed only a new box.
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Shelby Lou Who
(@shelbyae) reported
@Shawhelp What’s the deal with the pixelation? I’ve tried power cycling my cable box and it hasn’t helped. This seems to be happening pretty often on various channels at all sorts of times. Help?
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Cameron Archer
(@Cameron__Archer) reported
@Shawhelp @TELUS I guess my next call will be to cancel services.
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Dr. Charlene Kotze
(@Charlene_Kotze) reported
And the saga continues. On Friday, my @ShawInfo modem/router died. After spending a couple of hours in a chat with a support member (using my middle-aged thumbs on an iPhone), it was determined that I needed a new modem. 1/6