Shaw Outage Report in Prospect Lake, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Prospect Lake, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prospect Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Prospect Lake, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria, Sidney, Prospect Lake and Cobble Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Phone | |
| Victoria |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Prospect Lake, British Columbia
Latest outage, problems and issue reports in Prospect Lake and nearby locations:
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Lisa Anderson🇨🇦🏳️🌈
(@deaftravel) reported
from
Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Daisy Gal
(@Dadadaisygal) reported
from
Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
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patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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E C O L O F T Y your #1 green insulation solution
(@Ecolofty) reported
from
Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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ConnorEdwards.eth
(@connoredwards) reported
from
Victoria, British Columbia
Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
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Chris
(@hainzy26) reported
from
Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
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Cindy Andrie 🏳️🌈
(@candrie) reported
from
Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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Ty_soup
(@tysoup) reported
from
Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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Ian holt
(@holtyny) reported
from
Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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Laurel McIntyre
(@laurelcmc) reported
from
Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
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Erin Frances Fisher
(@wrongasparagus) reported
from
Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
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Ian Foss
(@IanGFoss) reported
from
Sidney, British Columbia
Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Torin Ireland
(@IrelandTorin) reported
@PowerAndSystems @ShawInfo @nenshi Ah, now that's a difference I can get behind. I may not be very strongly anti-government, but I _AM_ very strongly anti-transnational. Furthermore, I think for-profit media in general is a bad idea - it creates a perverse incentive to sensationalise stories for profit.
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John 😷🇨🇦 🇺🇦
(@MrJnow) reported
@ShawInfo The 1st 🇨🇦 company that deletes Fox off their network will profit from a influx of new customers #justsaying #cdnpoli #Fox
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Don-a-Don
(@DonNadon9) reported
@Lockieda @ShawInfo It's certainly as bad as RT....
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Dennis Koch
(@DennisKoch10) reported
Is that Scott Bros commercial for SHAW filmed with low resolution? The stuttering commercial looks like the producers could not afford a digital project. One's eyes actually hurt watching it. @Shawhelp @ShawInfo #cdnpoli #Canada #TV
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Torin Ireland
(@IrelandTorin) reported
@as_per_danielle @Pjhvan @ShawInfo Well... little secret here :P I neither have nor watch TV! But I've met a lot of people who have been sucked in by the Fox/RT echo chamber and I _know_ it's bad. As time goes on they get more and more detached from reality and I think it's long past time we stop that happening.
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AHR
(@ahopeross) reported
Hey hey, does anyone have a good @ShawInfo customer service contact? Because I need some billing dealt with and lately their teams have been more miss than hit.
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WanderingSoul 🇺🇦🌻
(@SolaViatrix) reported
@bclendinning @TELUS @ShawInfo I'm sure they will follow suit. They'll look bad if they dont 👍
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Liana
(@Lee3767) reported
Disappointing service at the @Shawhelp mobile store at @parkroyal Went in there n 1 employee just wandered n did not offer to help. 2nd employee offered help but while helping he walked away n went in back of store. We left without buying the two phones we are looking for.
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Peter Hickman 🏳️🌈🇨🇦💉💉💉😷
(@Pjhvan) reported
@as_per_danielle @IrelandTorin @ShawInfo Such a rude lady
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Colleen
(@wildplumbay) reported
@ShawInfo @Dimcl2 Cancel Fox permanently. It is destroying democracy.