Shaw Outage Report in Provost, Alberta

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Provost, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Provost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (62%)

2. 

   TV (15%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Justice.Happy is 99% vaxxed!!!! (@Happyjustice4) reported now

  @Shawhelp Thank you but this does not help me. I just want tv plans. Not bundles w internet. Can you link me to that?

• Wanda Baker (@wandabaker_) reported 50 seconds ago

  Constantly and still losing Internet since 9:30am thanks to a @shaw service person doing work in our alley. Lost work time and we should be reimbursed. @Shawhelp

• Alexandre Alencar (@alexandrecabr) reported 2 minutes ago

  🖐Who else hates @ShawInfo / @FreedomMobile bogus WiFi network that just doesn’t work most of the time?

• Donald Mitchell (@DonaldM20979207) reported 7 minutes ago

  @Shawhelp So I tried the reboot on my gateway that didnt help. It's pixelating on my none gateway TVs too. The ABC feed is the worst.

• CLib (@CLib40475019) reported 7 minutes ago

  @Shawhelp This seems to happen more frequently with Shaw. This is very disrputive and quite annoying. Please fix your services, hardware or infrastruture to ensure this doesn't happen so often. Seriously considering transfering over to Telus now.

• Sam (@DinosaurUnicorn) reported 9 minutes ago

  @Shawhelp Second time in two weeks internet and cable is completely down. What is going on? I have an online class in two hours :/

• Trail 24 (@Trail_24) reported 12 minutes ago

  @CKNW @ShawInfo No Internet, phone, or TV since 1am last night. What the heck Shaw? My wife and I work from home, we are dead in the water. Are you infected by the Rogers service failure virus?

• 𝘾𝙧𝙖𝙞𝙜𝙚𝙧'𝙨 𝘾𝙞𝙣𝙚𝙢𝙖 𝘾𝙤𝙧𝙣𝙚𝙧 🎥🎞🎬 (@CraigKoban) reported 13 minutes ago

  @Shawhelp My Internet went down at 10:30 tonight and every call to your customer service was dropped on your end. Can’t connect to anyone on chat. This is unacceptable. Please advise.

• 𝘾𝙧𝙖𝙞𝙜𝙚𝙧'𝙨 𝘾𝙞𝙣𝙚𝙢𝙖 𝘾𝙤𝙧𝙣𝙚𝙧 🎥🎞🎬 (@CraigKoban) reported 14 minutes ago

  @Shawhelp Incidentally, your service page indicates that the issues with incoming calls dropping to CS has been resolved. As of 10:30 tonight it clearly hasn’t.

• Trail 24 (@Trail_24) reported 14 minutes ago

  @ShawInfo No Internet, phone, or TV since 1am last night. What the heck Shaw? My wife and I work from home, we are dead in the water. Are you infected by the Rogers service failure virus?