Shaw

Shaw Outage Report in Provost, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Provost, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Provost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Provost, Alberta 03/19/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • hey_its_runa 🏳️‍🌈 Hey! It’s Runa. 🏳️‍🌈 (@hey_its_runa) reported

    @Shawhelp Our internet connection has been out off and on all weekend. I think the temporary patch cable your tech ran last time has finally failed. Help!

  • NickMartin14 Nick Martin (@NickMartin14) reported

    Last two nights, 10 minutes into watching TV, I’ve lost the signal and had to reboot wifi . Anyone else having issues? @Shawhelp

  • Alomapicasso Idris Ogunbadejo (@Alomapicasso) reported

    @Shawhelp hey! My internet is down? I have followed the routine troubleshooting steps and no luck still.

  • Chanellover87 Neetu Tobin (@Chanellover87) reported

    @Shawhelp @TELUSsupport Telus it looks like Shaw doesn’t want to help us. What can I do to switch my services. I got hung up on twice and treated so badly. Please help so i don’t need to continue with them

  • justs871 justs87 (@justs871) reported

    @ShawInfo no internet for a week in Penticton. Can’t get a technician on-site for 2 weeks and customer service says I’m not allowed in store for assistance cause of COVID?? No support, no service, no credit…working from home with no internet would appreciate better support!

  • gstring Güs (@gstring) reported

    Dear @ShawInfo I don't want your hardware or branded experience. I just want to log into network apps and stream. That's all.

  • Chanellover87 Neetu Tobin (@Chanellover87) reported

    @Shawhelp what I love is making a payment to get reconnected and that’s not good enough either. And when they didn’t want to talk anymore just disconnected. What is this customer service

  • MAAWLAW Mark Warner (@MAAWLAW) reported

    “@Rogers has continued to decline to engage with #Globalive because we are an actual true independent competitor… Rogers continues to put forward @ShawInfo acquisition remedy solutions that are good for Rogers and bad for Canadians.” - @AnthonyLacavera 🤔 #competition #antitrust

  • krista_brick Krista Brick (@krista_brick) reported

    @Shawinfo taking TWO weeks to send someone out to fix YOUR issue is inexcusable. My parents are missing the entire playoffs. They are seniors & watching hockey together (from separate provinces) is a treasured experience. You call that “customer service” ?? Disgusting.

  • _majorDave_ David Major (@_majorDave_) reported

    @Shawhelp Update from Mission - Service is back online