Shaw

Shaw Outage Report in Provost, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Provost, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Provost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Provost, Alberta 01/16/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CloverdaleFuel Cloverdale Fuel (@CloverdaleFuel) reported

    @Shawhelp Hello Nop Dial Tone on my phone in North Langley, BC. Our internet works, but no phone? Please help

  • RKapil RKVancouver, B.A., M.Ed. 🇨🇦 (@RKapil) reported

    Thank you, Jeannette. You are a valuable employee and @ShawInfo should be grateful to have people like you in customer service. Unlike the sales team that looted my 88 year old Mum who said she didn’t watch that many games anyway. (So why the upsell on the internet pkg?)

  • mmmmmnm20326893 mmmmmnm (@mmmmmnm20326893) reported

    @Shawhelp Is there any internet outage in Langley area?

  • harryhong671 harryhong67 (@harryhong671) reported

    @Shawhelp Is shaw online at the moment? Fraser Heights Surrey internet service unstable and not working now.

  • ItsTylerG_ Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

  • MrMichael79 Michael (@MrMichael79) reported

    @Shawhelp is there an ETA on the internet outage in the Stafford area of North Lethbridge? We've been without service for at least 5 hours so far.

  • bryanhughes Bryan Hughes (@bryanhughes) reported

    @Saralaise @CNNgo I’m experiencing the exact same issue! Extremely frustrating. Activation hasn’t worked for me since Sunday with my @Shawhelp account. Any chance you found the fix?

  • techead87 Andrew Despres🌹 (@techead87) reported

    @Shawhelp hey, need to chat with support tomorrow. My internet keeps dropping multiple times a day. I think I need to replace my Shaw modem.

  • kevinlovestech Kevin says #COVIDZero 🇨🇦 (@kevinlovestech) reported

    @Kristinnuendo @Shawhelp Yeah, they've done that to me as well. Gotta dedicate a day to stuff like this it seems. Doesn't help they've laid off techs instead of hiring more.

  • LilacFire LilacFire (@LilacFire) reported

    Never angrier than on behalf of another: rel of ours (not on social media) jst said @ShawInfo hung up when put rep on hold for less than a min, 2 cross room 2 get a bill! How many hrs has Shaw made us wait on hold! Gawd 4bid it has to wait 60secs! Shaw used to have good service!