Shaw

Shaw Outage Report in Provost, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Provost, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Provost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Provost, Alberta 09/17/2025 19:55

September 17: Problems at Shaw

Shaw is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Blow483 Brendan (@Blow483) reported

    @Shawhelp Shows chestermere Kinniburgh area which we are is restored as of 21:50 but still no service for us

  • Dantte1981 Dante (@Dantte1981) reported

    @ShawInfo @Shawhelp internet 300 for nothing. Your internet keeps going down. Doubt if there’ll ever be any compensation for all this inconvenience. #shawinternet #shawcable #shaw

  • zedlacher Pete Zedlacher (@zedlacher) reported

    @eric_wilhite @Shawhelp Ok, that’s good to know I’m not alone with this. Their tech support messaging is not responding either.

  • mcgillicullen Nelson (@mcgillicullen) reported

    Hey @Shawhelp I'm getting an error when trying to watch any content on Shaw on Demand - error 1401 (16659) - unplugged my box for 5 mins, tried again 30 mins after, same issue. Any suggestions?

  • SirenLungs Johnny Tightlips (@SirenLungs) reported

    Credit where it’s due (because the internet shouldn’t just be for complaining 😜): @Shawhelp had someone at my place first thing this morning and he got everything up and running with better signal strength in no time at all. Many thanks for rectifying that asap!

  • Restricted1337 Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    @Shawhelp worst customer support I’ve ever dealt with 5 phone support people that convinced me I have to get a tech out even tho I told them multiple times it’s not on my end. Tech shows up … problem is not in your end. Wow gee thanks bud I know that…. FIX IT

  • eric_wilhite Eric Wilhite (@eric_wilhite) reported

    @zedlacher @Shawhelp Usually I’d say the problem is you, but tonight it appears that isn’t the case

  • DanAlmondDan Daniel D Kitteringham (@DanAlmondDan) reported

    @Shawhelp internet out again. Every night this week. Service call coming in 5 days. But the service person will tell me what I already know: Shaw's yearly national maintenance service is causing internet and TV pages across the country.

  • EmilyMariaMerc Emily Maria Mercer (@EmilyMariaMerc) reported

    Joke of the day: your 2 phones stopped sending/receiving calls when you’re travelling in a city you know there’s service, and somehow your data still worked so you know you’re phone is not the issue. You had to fight @ShawInfo to get a free $10 gig of roaming data

  • rachaelhaugan Rach The H (@rachaelhaugan) reported

    @Shawhelp outage in Brentwood?