Shaw

Shaw Outage Report in Sainte-Catherine-de-Hatley, Estrie, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sainte-Catherine-de-Hatley, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sainte-Catherine-de-Hatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sainte-Catherine-de-Hatley, Estrie, Québec 03/13/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • GillRaghbir Raghbir Gill (@GillRaghbir) reported

    @lizzlawrence @Shawhelp Outage for me

  • andrewvzach Andrew Zach (@andrewvzach) reported

    @Shawhelp is there an issue with the Shaw outgoing mail server without authentication in the Okanagan. I have 3 multifunction copiers that have stopped emailing. Thank you

  • Therat4623 Linda (@Therat4623) reported

    @Shawhelp 1/ Tried this Shaw Help route 2 weeks ago. 3.5 hours via DM - they couldn't fix via remote, problem escalated by clerk, 3 days later escalation rejected, clerk calls me to tell me that, Shaw sends TWO techies to my home - they don't know how to fix the problem after over an hour

  • tsundokugames Jared Pachan (@tsundokugames) reported

    @APSpoon @Shawhelp bit rate isn't an issue with shaw, bit rate is with Twitch and how much you are sending. IE even if you had 1gig up, you still have to limit your bitrate in OBS to match what Twitch is letting you have, and even then you might want to pull it back for people on older systems.

  • finalfantasy420 painfully ishgardian man (@finalfantasy420) reported

    @Shawhelp i’ve done all these steps multiple times and your tech support has historically been unhelpful. also, my complaint was not about speed but about latency. packet loss + high latency seems to be a common complaint among your customers, so i’m wondering if shaw is aware of the cause

  • sassimommi •Sassi• (@sassimommi) reported

    @Shawhelp is there an outage in the Innisfail area? My internet dropped.

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported

    Another customer service fail from @telus. Perhaps it’s time to give @ShawInfo a chance, since Telus locked me into a new contract and doesn’t provide service or proper communication with their customers.

  • opiatedforty9 Opiated (@opiatedforty9) reported

    @Shawhelp Says it won't connect to server. Playstation is showing no issues and they said it's probably a problem on my end. I'm having no issues with any other device

  • MorvenMacMac1 wherewaswisdom (@MorvenMacMac1) reported

    @APSpoon @tsundokugames @Shawhelp my inexpensive non-shaw nitrate, per the router: B0 Traffic Type:PTM B0 Line Rate - Upstream (Kbps):7167 B0 Line Rate - Downstream (Kbps):40957 maybe if you tagged other help desks in the root post, or just let twitter-tech die a natural.

  • corimah Cori (@corimah) reported

    @Shawhelp hello, is there an internet outage in Hidden Valley NW Calgary?