Shaw

Shaw Outage Report in Sainte-Catherine-de-Hatley, Estrie, Québec

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sainte-Catherine-de-Hatley, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sainte-Catherine-de-Hatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sainte-Catherine-de-Hatley, Estrie, Québec 12/11/2025 16:30

December 11: Problems at Shaw

Shaw is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsWest52939230 Mrs West (@MrsWest52939230) reported

    @Shawhelp Sorry, "Tom" (bot), same answer, no Answer! Is it going to be a week, a month, what? Did the transmission tower in my area topple? Are the underground cables still buried? Will shaw or will shaw not disclose truth about the actual issues? I'm ready to switch providers!!!

  • AlbertanKelly Kelly (@AlbertanKelly) reported

    Anybody having cable issues w/ @Shawhelp in downtown #yeg?

  • srmsparky srmsparky (@srmsparky) reported

    @Shawhelp is internet down in Crossfield just lost my wifi

  • cramd cramd: Marc Sherwood (@cramd) reported

    @Shawhelp I just need to know where to send the modem. Or if I can drop it off at a Shaw store in the mall. I've had Shaw internet for ~20 years and have not been let down like this before.

  • jtvancouver Jo-Anne Teal (@jtvancouver) reported

    I'm disappointed in myself that I was a loyal customer of @Shawhelp for so long. Finally took the plunge of switching internet providers to save over $30 a month. Shaw insists I return modem by Canada Post.I explained that was not possible, I was told Canada Post was only option.

  • northshore_guy Mike 🇨🇦 🌱 (@northshore_guy) reported

    @Shawhelp Go home Shaw Help. You’re drunk.

  • Jowentv Nawaf(Noah)Alokaiel (@Jowentv) reported

    @ShawInfo by far the worst customer experience I recieved ever! I will be canceling my services and cut ties with Shaw completely in the next few days.I can't believe your agents attitude towards any of your customers. I will not recommend Shaw to anyone!

  • cramd cramd: Marc Sherwood (@cramd) reported

    @Shawhelp No worries, @telus is helping out. The customer support person I spoke with at Shaw really did not care that I asked about the termination of my business.

  • OhMyItsBrad Brad (@OhMyItsBrad) reported

    @Shawhelp internet is down in Red Deer?

  • SharaVigeant Shara Vigeant (@SharaVigeant) reported

    Well my internet is down. Thanks @Shawhelp - really hard to work with no internet.