Shaw

Shaw Outage Report in Sainte-Catherine-de-Hatley, Estrie, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sainte-Catherine-de-Hatley, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sainte-Catherine-de-Hatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sainte-Catherine-de-Hatley, Estrie, Québec 01/25/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • EmeraldRuby39 EmeraldElegance (@EmeraldRuby39) reported

    @ShawInfo needs to do better. They refused to send a technician out and now we have to freeze overnight because our internet won't work which controls our heat. They refuse to do anything to help.

  • beverage15 BCSTG (@beverage15) reported

    @Shawhelp I’ve been working with your front line support with no success!! I work remote and need to get this working now!!! This is in relation to INC1062330….

  • Mobile_Marty Marty Borotsik (@Mobile_Marty) reported

    @Shawhelp is there an outage in Edgemont?

  • TraceyMWoy Tracey (@TraceyMWoy) reported

    @MattPaulHickey @Shawhelp Oh I’m sorry. I wish you would have as well! We are ending Day 3 of no internet and are scrambling to figure out what to do for work. They have been telling me the fix is coming ASAP as well. Unfortunately not the case. The issue has been known since Dec 31

  • TraceyMWoy Tracey (@TraceyMWoy) reported

    @Shawhelp There is a known issue with internet activations. If you don’t want to risk no internet do not change your modem now - recent update from tech since Shaw will not update customers

  • travcurrie Travis Currie (@travcurrie) reported

    Why the hell does the sound ALWAYS cut out for me near the end of the game? Frustrating #Steelers #Ravens @CBSSportsHQ @CBS @Shawhelp

  • SomeJoshMan Joshua Millard (@SomeJoshMan) reported from Abbotsford, British Columbia

    @Shawhelp I know 5 customers in Abbotsford bc that are having all internet cut out at random times. Your help on shaw website spent 2 hours running me in a circle yesterday. I'm telling you either the neighborhood is toast or these modems are dead

  • Therealtjackson Todd Jackson (@Therealtjackson) reported

    @Shawhelp Wtf shaw is down again in ranchlands. This is getting ridiculous

  • YB_IrieDuck Laur_YYC 🇨🇦 (@YB_IrieDuck) reported

    @ShawInfo thanks to your technical support that hung up on me without resolving my issue

  • RussBarden Russel (@RussBarden) reported

    My God @Shawhelp has got to be the most useless company. 4 days no internet can't get tech out until next Sunday. What a bunch of baloney of a company. My be time to go back Can Com who actually tried to help more than "unplug and plug it in, wait we don't know what's wrong"