Shaw

Shaw Outage Report in Sainte-Catherine-de-Hatley, Estrie, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sainte-Catherine-de-Hatley, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sainte-Catherine-de-Hatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sainte-Catherine-de-Hatley, Estrie, Québec 04/01/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BradshawL72 larab (@BradshawL72) reported

    @Shawhelp If shaw down in Fort Saskatchewan my channel keep freezing

  • along4theride1 along4theride (@along4theride1) reported

    @Shawhelp would be cool to watch the Junos but the signal is constantly freezing. Reset all equipment nothing. Red Deer.

  • malakajoe malakajoe (@malakajoe) reported

    @Shawhelp Signed up with Shaw and was not given the package requested. Then can’t log into my Shaw for a week now to activate Disney plus and one cable box doesn’t work. Customer service has been no help and even said I would stay (after I requested a cancelation) if they would correct.

  • MooseBeSocial Stephen Lowden (@MooseBeSocial) reported

    @Shawhelp Looking for a contact for someone above customer service. Do you have a phone number for someone in customer retention? Customer service was not able to help.

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp Not going to water my time with support so they can make my internet go completely out again. This is not just a me issue. This seems like a bigger issue that no one is looking into. Last time my internet did this, Shaw had messed an update up and screwed everyone's services.

  • MooseBeSocial Stephen Lowden (@MooseBeSocial) reported

    After two hours of incompetent service with your Customer service representatives I am now told that there are no other avenues for resolution to my problem @Shawhelp any suggestions?

  • jaz_lottay Coffeehouse (@jaz_lottay) reported

    Been trying to connect with @FlairAirlines for 3 days now just to change my seats. These guys suck so bad at customer service that it's making @Shawhelp look like the greatest CS in the world.

  • MooseBeSocial Stephen Lowden (@MooseBeSocial) reported

    @andrew00654110 @Shawhelp Ya quite the adventure with No resolution to this point

  • sj883 Sonia J (@sj883) reported

    @Shawhelp trying to renew my plan but when I call it says customer service is closed until noon? Is that true?

  • andrew00654110 Andrew (@andrew00654110) reported

    @MooseBeSocial @Shawhelp Careful if you cancel with Shaw. They didn't send me a final bill with a correct total until after they sent it to collections. They said I should have over paid them beforehand so this didn't happen. Telus isn't great but better than trying to screw with your customers