Shaw

Shaw Outage Report in Sainte-Catherine-de-Hatley, Estrie, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sainte-Catherine-de-Hatley, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sainte-Catherine-de-Hatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sainte-Catherine-de-Hatley, Estrie, Québec 11/27/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JayRayHolly Crispy Lines (@JayRayHolly) reported

    @Shawhelp having issue with my newish modem suddenly. Wi-Fi is intermittent and no internet intermittently. Is there a known problem?

  • mattryyc Matt R. (@mattryyc) reported

    @ShawHelp Something going on in the SW? We had a short outage and now speeds are back but running very slow.

  • CMDannCA Dann Blair 🚀 (@CMDannCA) reported

    @brockgs @FedEx @ShawInfo I was directly transferred to another department and then sat on hold for like 20 minutes, at the end, their system was down haha.

  • barryrabold Barry Rabold (@barryrabold) reported

    Leaving @TELUS because apparently I’m moving to the boonies and they don’t provide anything more than copper wire service in the new digs... 👋🏼 @ShawInfo

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

  • Zach_Fleisher Zach Fleisher #StayHome (@Zach_Fleisher) reported

    After filing the complaint, Shaw called me. They sent a technician who found that the modem hadn't been properly installed and the configuration risked over heating and burning out. Hence some difficulties. But it was @Shawhelp who installed it this way. Whoops!

  • SaraSundaysara Sara 🇨🇦 (@SaraSundaysara) reported

    @ShawInfo can I get a bill sent to me? Over the last two weeks I’ve been on hold for over 8 hours and no one can open my account so I can see a bill. It’s been three months and I’ve never received one bill. Just emails demanding payment. I want to see a bill! Please do something!

  • therealDJ13 DJ AB (@therealDJ13) reported

    @ShawInfo has the worst customer service I’ve ever seen. Cannot call anyone and have been passed around to 4 different reps over the last 3 hours online. Still no fix.

  • goopat2 Pat (@goopat2) reported

    @cjswdaryl @Shawhelp You’re welcome. I checked with them again on Nov 13 and the Shaw rep that replied to me at that time wasn’t aware that there was an issue with iOS and the app so I don’t think it’s much of a priority.

  • 12thofn3v3r Farging Icehole (@12thofn3v3r) reported

    NOT getting the service I'm paying for, you are doing nothing to fix it. You *will* let us out of the contract with NO penalty & U *will* negotiate with @ShawHelp for a superb deal & U *will* be at my house in a fat hurry to remove your equipment so that Shaw can install theirs.