Shaw

Shaw Outage Report in Sainte-Catherine-de-Hatley, Estrie, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sainte-Catherine-de-Hatley, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sainte-Catherine-de-Hatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sainte-Catherine-de-Hatley, Estrie, Québec 11/23/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • Feyangel23 Jin (@Feyangel23) reported

    @Shawhelp can I get help with my internet problem I've been try for the past couple of days to try to get a hold of any of your representatives to fix the constant connection problems

  • mediarz mediar (@mediarz) reported

    No internet for 26 hrs. No sign of repairs. No notifications. No eta. @TELUS @TELUSsupport to keep me as a customer, all you had to do was keep delivering your over-priced service. But you can't even do that. Tomorrow I switch to @Shawhelp along with my neighbours. Good riddance!

  • DawnAstbury Dawn🇨🇦 (@DawnAstbury) reported

    @Shawhelp Your customer service is brutal! Can’t get a person on the phone nor the app now. I’ve been billed twice in a week and my wifi still needs to be fixed. I’m still in limbo. Need some customer service help please!

  • daringibson1 Darin Gibson (@daringibson1) reported

    @Shawhelp @TELUS @ShawInfo Shaw Help- I am sure that has been helpful for many people. The reality is that so many more people cannot afford your promotion. I see it daily. Forced to choose between food and rent. Nothing left for wifi... Could you do more?

  • 3_putt 😇 (@3_putt) reported

    @wpgguy @Shawhelp Some idiot took out a pole !!!

  • _dill9pickle Dylan (@_dill9pickle) reported

    @Shawhelp My internet service hasn't been the most consistent recently. Also, I've been feeling somewhat worried about the security of my router as I've gotten a few notifications from several devices saying out is network is not secure.

  • jillian_av jill (@jillian_av) reported

    @shawhelp maybe instead of refusing to admit there’s issues on your end when a quick look at your twitter page shows that people all over the country have had basically unusable internet for weeks now y’all could just tell people what the problem is???

  • Alan_Perkins_ Alan Perkins (@Alan_Perkins_) reported

    @Shawhelp you need to change the way you deal with retention. I have a been a loyal customer for many years and currently under a 2 yr contract. A week or so ago I ordered Paramount Network online to watch Yellowstone. I'm now wanting to cancel Paramount ...1

  • Laurreen Laurreen (@Laurreen) reported

    @Shawhelp No, it’s just I find my 2.4 devices get dropped but the 5G ones never do. So I was curious if it would help. Thank you.