Shaw

Shaw Outage Report in Sainte-Catherine-de-Hatley, Estrie, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sainte-Catherine-de-Hatley, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sainte-Catherine-de-Hatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sainte-Catherine-de-Hatley, Estrie, Québec 02/05/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MomKP22 Mrs. K ♓ (@MomKP22) reported

    @RonaldNHughes Yeah we are out too, over 13 hours now. No word from @ShawInfo @Shawhelp on fix time or what happened? Eating up my phone data 🤬 So aggravated. We are calling Telus tomorrow too. I can be patient, but need info first. This radio silence is infuriating, everything OUT!

  • MomKP22 Mrs. K ♓ (@MomKP22) reported

    @Shawhelp 0 help, but thank you anyway. Would love to know why and an idea when it will be back on for the Lowermainland

  • schlshrub Frandeezy (@schlshrub) reported

    @Shawhelp @devonbcls How about an update more current then 6 hours ago? This is ridiculous. Not only are we without service but we all end up using and being charged for the data we’re going through on our phones. Never any consideration given to this when there is an outage. 😡

  • RyanCreamore Ryan Alexander Creamore (@RyanCreamore) reported

    @Shawhelp I know. You’ve said the same thing to many others. As a remote employee, this is a ridiculous length for an outage and calls to question whether your breaching our agreement to provide the contracted service.

  • Kolinskymbk Michelle (@Kolinskymbk) reported

    @ShawInfo so out here in Mission an ETA would be appreciated on our terrible internet service. Virtual drs appointment today!

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @payne_cc @Shawhelp Glitching and pixelation have been a major issue with Shaw since November when they added their 4K channels. Everyone I know has the same issue at the same times on the same channels. SN360 is the worst. When you watch it on the Shaw app or the SN app everything is fine.

  • RonaldNHughes Ron Hughes (@RonaldNHughes) reported

    @MomKP22 @ShawInfo @Shawhelp Shaw rep told me early this morning it was a “minor outage”!

  • theSouravAgg Sourav Aggarwal 🇺🇦 (@theSouravAgg) reported

    @Shawhelp your website says the internet outage in New West, BC has been resolved but the internet is still not working. Postal code V3M6X9.

  • BMC604 Brendan (@BMC604) reported

    Hey @Shawhelp what is going on with internet in Vancouver? It is not listed as part of the outage but I have no service.

  • RDubs001 Rebecca Ward (@RDubs001) reported

    Hey @ShawInfo My parents internet has been going down daily for months. They have called customer service many times and the issue still isn’t resolved. This is very poor customer service. Can this please be resolved? Thank you. @Shawhelp