Shaw

Shaw Outage Report in Sainte-Catherine-de-Hatley, Estrie, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sainte-Catherine-de-Hatley, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sainte-Catherine-de-Hatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sainte-Catherine-de-Hatley, Estrie, Québec 01/13/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • wamblowo wendy (@wamblowo) reported

    @Shawhelp first live chat assistance had me turn on and off my modem for 1.5hr only to tell me he can’t help bc it’s a business account. 2nd live chat took my info and quickly told me there’s an outage in my area… why do I need to play chat roulette

  • RetireOilers12 ComeOnUpHolloway (@RetireOilers12) reported

    @Shawhelp Hi, I'm getting random lag spikes, can you help?

  • kel_varn Kel Varnsen (@kel_varn) reported

    @tundrascott @Shawhelp Happening to me as well. Reinstalled app, rebooted everything. Other apps are able to cast, just not the ShawTV app, must be a problem with their system.

  • Gentile_Rivera Gentile (@Gentile_Rivera) reported

    @Wpg_Goldeyes @ShawInfo Batting not good enough and pitching not good enough in very poor end to the season.

  • dragonmistress8 Dragon Lady (@dragonmistress8) reported

    @Shawhelp having internet issues in Midnapore. No internet for the last hour. Please help ASAP!!!

  • nl_rock chrisc (@nl_rock) reported

    @ShawInfo is the internet outage in crowsnest pass being worked on? Any update on service return time?

  • bringmemayo Naomi💸 (@bringmemayo) reported

    So frustrated with how Shaw handled my concerns after a week without services due to their negligence in sending a tech out instead of a self install...since the manager wants to treat this as an $18 matter I will definitely be going to the CRTC to get my record notes @ShawInfo

  • KellyMagnuson6 Kelly Magnuson (@KellyMagnuson6) reported

    @Shawhelp can I get help

  • lmkt1 Chilly Wookie (@lmkt1) reported

    @Shawhelp Allow me to clarify. The tech measured the signal coming INTO the house and said it was weak. Then he asked me where the shaw cable connected to (outside). I had no idea. House built 1989 single family dwelling. Also notice that it’s worse during peak times like tonight.

  • mrkaswa mr kaswa (@mrkaswa) reported

    Seeing quite a few instances of people complaining to @Shawhelp about pixelation and dropping audio. So far here, signal into the modem is good. Signal into the box is good. Said box Actually records the issue. But the problem couldn't possibly be at Shaw's end somewhere.