Shaw Outage Report in Sainte-Catherine-de-Hatley, Estrie, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Catherine-de-Hatley, Québec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sainte-Catherine-de-Hatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at Shaw
Shaw is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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Wi-fi (11%)
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TV (11%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Leaf
(@GreatLakesHello) reported
@Shawhelp Ok.But isn’t that really a Shaw issue? We fully believe Shaw is not taking this area seriously due to a small population. Canada went nuts when Rogers was out for 2 days! But a single outage of 4 days PLUS a ton of frequent &often 8 hour outages here seem to elicit no response.
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Leaf
(@GreatLakesHello) reported
@Shawhelp It’s not a connection issue, it’s a SHAW issue. The SHAW equipment in this postal code P0S1K0 CONSTANTLY fails. #shawinternetFAIL
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Basking lizard
(@liz_baskin) reported
@Shawhelp I spoke to 3 representatives. They denied this mistake on behalf of shaw, denied the account mix up and denied the deal made in good faith. Why would I fall for it the 4th time? @Bell_MTSHelps hooked me up. I install both your products, and I will never use shaw service again 😒
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Reptoid27 #SaveMinecraft
(@reptoid27) reported
@PeterLepine @Shawhelp They are ******* RIDICULOUS, like most 'services' of all kinds today. Welcome to the collapse of everything. Service and honour are dead, bro. I hate it too.
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Peter A. Lepine
(@PeterLepine) reported
Update. Contacted Shaw technical support. They advise that my account won’t be fixed until at least Monday. Jesus. Rogers had a Canada-wide cellular meltdown a few months ago which they fixed in 24 hrs. Yet, Shaw can’t get around to fixing my internet for 5 days. @shawhelp
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dylan
(@dillskunk) reported
@Shawhelp @ShawInfo @Shawhelp Any recommendation for good ISPs? I heard Rogers hasn't been constantly losing service
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Peter A. Lepine
(@PeterLepine) reported
@Shawhelp Done that already, twice The service tech who showed up at my house yesterday also tried to work with you folks. No luck. Your account management people need to fix my account so that the new modem can be added which will allow the tech to activate the modem. Just that simple.
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Dean Shareski
(@shareski) reported
@Shawhelp is there an outage in Moose Jaw?
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Leaf
(@GreatLakesHello) reported
@Shawhelp There is an outage. It’s been going on for more than 7 hours. This is frequent. I’m fed up…it’s ALWAYS the Shaw equipment that fails. Half the town is out AGAIN.
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AJ Chaldez 🇨🇦🇬🇷🏴
(@andysactionpix) reported
@Shawhelp Can someone pls explain why on a daily basis does my TV reception freeze? Is it a) signal problem coming into my home b) problem with my 5-year old wifi modem c) time to switch to Telus fibre as they call daily wanting me to switch?? I have internet 600. Daily issues!