Shaw

Shaw Outage Report in Sainte-Catherine-de-Hatley, Estrie, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sainte-Catherine-de-Hatley, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sainte-Catherine-de-Hatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sainte-Catherine-de-Hatley, Estrie, Québec 01/15/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • whalespine Tim Beck (@whalespine) reported

    @Shawhelp Experiencing internet outage in Cochrane area. Rebooted everything but still no internet connection.

  • Bowtiestillidie Zac Robinson (@Bowtiestillidie) reported

    @Shawhelp 1 month of connection issues and all your techs say is un plug it and plug it in useless information

  • kaclk Kayle Clark (@kaclk) reported

    @Shawhelp I'm just cancelling my account because "in the future" doesn't work for me right now. This is a secondary number I'm not attached to.

  • amandaburkebiz Amanda Burke (@amandaburkebiz) reported

    @Shawhelp we have had internet throughput / connectivity issues for at least 3 days now. We live in West End. Just called help line but auto response talks about issue in our area being worked on, so we hung up. Do you know if “area issue” has been going on for days as well?

  • Hibackhand Wilberforce (@Hibackhand) reported

    @Shawhelp I guess enough people complained - the outage is up on the site now

  • CozmoFoundation The Cozmo Foundation (@CozmoFoundation) reported

    @Shawhelp Will some one please get back to us.Tried calling you help line ON HOLD ANOTHER HALF HOUR AND WAITING. PLEASE SEND a PHONE NUMBER THAT SOMEONE ANSWERS.

  • AlanAnimals Aper (@AlanAnimals) reported

    @Shawhelp The internet, phone, and tv service have all come back into service so all good. Thx!

  • eternalspira eternalspira (@eternalspira) reported

    @Shawhelp Yes, they said it's down. No ETA, nothing can be done

  • wpgguy **** Ferguson 🇨🇦 (@wpgguy) reported

    hey @Shawhelp - why does my internet and TV keep going down at night. Seems to only happen after 7pm been happening for about a week (My kid is getting a tab bit upset)

  • tdachong T. Chong (@tdachong) reported

    @Shawhelp seems that some channels are down?