Shaw

Shaw Outage Report in Sainte-Catherine-de-Hatley, Estrie, Québec

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sainte-Catherine-de-Hatley, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sainte-Catherine-de-Hatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sainte-Catherine-de-Hatley, Estrie, Québec 03/25/2026 11:55

March 25: Problems at Shaw

Shaw is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • menard_ray Ray (@menard_ray) reported

    Didn’t think it was possible, but I’m pretty sure I hate @TELUSsupport even more than I hated @Shawhelp. Apparently, my expectation of both consistently fast internet speeds & good customer service is completely unrealistic. I mistakenly thought that’s what I was paying for.

  • PoultryBadBoy CHICKENCHEF (@PoultryBadBoy) reported

    @Shawhelp SO I GENERALLY DO WHAT I WANT WHEN I WANT AND PAY MY BILLS WHEN I FEEL LIKE IT. NO ONE TELLS ME ****. YOU GUYS SUCK

  • eat1962 Beth Triggs (@eat1962) reported

    @Shawhelp I need help please. For the last two days our WIFI signal is dropping (on all devices) about every five minutes, consistently throughout the day. What can be done to correct this? It’s very frustrating!

  • c_ricky01 Ricky C (@c_ricky01) reported

    @Shawhelp inernet had been slow/lagging a lot today. Checked the status around my area and said it’s fixed.. doesnt feel like it

  • richardkm Richard K. Miller (@richardkm) reported

    @Shawhelp - my internet and TV has been down for over an hour. No mention of service outage on your site. I am in Coquitlam. Pls advise!!

  • PaulEAndrews Paul Andrews (@PaulEAndrews) reported

    @menard_ray @TELUSsupport @Shawhelp Feel for you. I’ve been a Shaw customer for almost 30 years. I flirted with TELUS at one point but hated the service and support. My fear now is when Rogers takes over Shaw as their service and support out East sucks.

  • og_centennial 2022 #BestYearEver ? (@og_centennial) reported

    I phkn hate @Shawhelp as they have the worst customer service ever. I am in chat w: Adriana V16T and she has zero idea how to solve our problem. They want you to do all the work - send me a tech! Yet, they continue to pump ya for >$200 monthly @CRTCeng #Calgary #Shaw

  • Albedofriend That person (@Albedofriend) reported

    @Shawhelp Hey. Still waiting to get a mobile phone taken off my account. I recieved a notification on 611 for the amount owing on the phone that I've been trying to cancel until November. Can I please get this escalated. This is very trying on one's nerves.

  • rwp140 Sophia Ross William Parsons / wolf_ _rayet (@rwp140) reported

    @Shawhelp i would like to report an outage (seeing as i cant use your site at the moment) in alberta, Edmonton, calder area

  • vinydeon Viny (@vinydeon) reported

    @SaveWildBees @ShawInfo I’m pretty appalled by this. What an awful policy