Shaw Outage Report in Sainte-Catherine-de-Hatley, Estrie, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Catherine-de-Hatley, Québec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sainte-Catherine-de-Hatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Shaw
Shaw is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Art Unwound
(@ArtUnwound) reported
@malcolmert @Shawhelp Yeah, I don't know. I just hardwired it and the new network it created was good enough to cover the rest of the house.
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Ace
(@KUrocksforever) reported
@Shawhelp help. My internet keeps cutting out every 20 minutes - cuts out for roughly 2 minutes or so each time. Help !
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Tracey
(@Tools2uTracey) reported
@Shawhelp @OliverOliverorr I’m calling head office in Calgary again as my services down again after tech came to home 2 days ago.
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Tracey
(@Tools2uTracey) reported
@Shawhelp @OliverOliverorr Chat agent says every single home in lower mainland down and Shaw chat can’t check my home as they can’t look up account as they are having maintenance on their site.
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Lootcritter🍁Mask Wearer
(@LootCritter) reported
@ShawInfo One of our PVRs died. I want to buy a replacement from you. So far - 3 dropped phone calls by you with misleading information, 4 chats with no help, your ordering software crashes... damn. It shouldn't be this hard. @TELUS you up for someone that spends ~$5K a year?
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FreeBird Safety
(@FreeBirdSafety) reported
@ShawInfo @ShawClassic Questioning your numbers as the CCTS reports #Shawcommunications is the worst company for violations and screwing over customers
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Francine
(@xangel) reported
@Shawhelp internet is down. Is there an outage somewhere?
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Sean Butler
(@Butlrr) reported
@malcolmert @SeanyeWest234 @Shawhelp Customer Service: We at Shaw appreciate your conviction. We have another option. Have you tried visiting all your neighbours and saying “Internet, don’t”?
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𝐌𝐚𝐥𝐜𝐨𝐥𝐦
(@malcolmert) reported
@Butlrr @SeanyeWest234 @Shawhelp id definitely rather buy one of those too instead of giving shaw another dime... having said that, if they say the modem covers up to 3K sqft, and it doesn't, I'm not willing to pay out of my pocket to fix that
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Sean Butler
(@Butlrr) reported
@SeanyeWest234 @malcolmert @Shawhelp Not with Shaw, but I just bought a mesh router to solve this problem, which is funny considering the range Customer Service: are your devices within 3000 feet of your router? Me: I live in Vancouver, so you know let me put the phone down and check... [semi-audible laugh-crying]