Shaw

Shaw Outage Report in Thurso, Outaouais, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Thurso, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Thurso, Outaouais, Québec 02/20/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • WerdEmUp Candidate for the Prime Minister of Canada (@WerdEmUp) reported from Calgary, Alberta

    @Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.

  • menard_ray Ray (@menard_ray) reported

    @Shawhelp If you really want me back, someone there should take the initiative, look up my profile and come back with an offer sufficient to offset the massive inconvenience your poor customer service caused me.

  • JeethuPrashanth G2® (@JeethuPrashanth) reported

    @ShawInfo cannot send a package to a correct address left me in a limbo for a week. The shaw agent asked me to figure things out on courier side. Pathetic service. @Shawhelp

  • pym712 PyM (@pym712) reported

    @Shawhelp utterly bad customer service...shaw increased my bill without any update and is now saying tax has gone up.

  • icecheeks Cori-Lyn Brittain (@icecheeks) reported

    @Shawhelp Well that would be great IF THE INTERNET DIDNT CUT OUT AGAIN

  • Z8Cam Cam Zentner (@Z8Cam) reported

    @Shawhelp tried to create a shaw ID. Keep getting server errors. Called in multiple times for help but help line says they can't do anything. What good is help of they can't help

  • meier_j Jeff Meier (AZ + Pfizer1 + Pfizer2 + Omicron) (@meier_j) reported

    @Shawhelp We've already got open service tickets with them. Going to keep posting here until this is resolved

  • TimKBryantYEG Tim Bryant (@TimKBryantYEG) reported

    Hello @Shawhelp @ShawInfo, once again I was not given the $5 special promotion for my mobile service and once again I will have to call 611 to fix it. What is the point of preemptively offering me a discount if your system can't apply it automatically?

  • icecheeks Cori-Lyn Brittain (@icecheeks) reported

    Not cool @ShawInfo NOT FRICKING COOL! Wifi cut out and cannot watch game and I may snap

  • menard_ray Ray (@menard_ray) reported

    @Shawhelp Yeah… already been down that road. I’ve already beat my head against the wall for hours with no result. If you actually wanted my business you’d have figured out how to make things right long ago.