Shaw Outage Report in Thurso, Outaouais, Québec

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Thurso, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 04: Problems at Shaw

Shaw is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (64%)

2. 

   TV (13%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Live Outage Map Near Thurso, Outaouais, Québec

The most recent Shaw outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Wi-fi	one month ago
Gatineau	Total Blackout	2 months ago
Ottawa	Internet	2 months ago
Ottawa	Internet	2 months ago
Ottawa	TV	2 months ago
Ottawa	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Douglas D. Swift (@SwiftySr) reported 4 minutes ago

  @ShawInfo your customer service is appalling. Telus has been calling regularly. Time I listen to what they have to say

• G (@VancouverBlues) reported 6 minutes ago

  @Shawhelp Do you have a direct number for your Customer Retention dept? Also, if I don't get what I am paying for, can I cancel the contract you locked me into? And, did you use the pandemic to lay off good staff? Why no overnight tech help while you advertise that you have it?

• ShanMcElroy (#HandsOffMyPension) (@ShanMcElroy) reported 9 minutes ago

  @Shawhelp please help. Do I wait until you have fixed the problem or do I call and have you reset? I’m in south Edmonton. No cable all day. Please provide information.

• Kerry (@KerryA_) reported 11 minutes ago

  @Shawhelp Can you please respond to dms? This service used to be great but now it takes hours to get a response.

• Anne Marie Watson (@amjwatson) reported 12 minutes ago

  @Shawhelp Account info was sent half an hour ago. Haven’t heard back yet, and the issue persists. Any updates?

• Beth (@ki3) reported 16 minutes ago

  @Shawhelp Called your support number and it’s a 2hr wait

• Stanford Dsilva (@StanfordDsilva) reported 20 minutes ago

  @Shawhelp I’ve been unable to connect to my internet since this morning and have been trying to get technical support but have been waiting for 2 hours now. I’m unable to work today because of this. Can you please help?

• Rick (@askrickdotcom) reported 20 minutes ago

  @YYCCowboy @Shawhelp Go My Shaw account>>>Manage TV>>>Trouble shoot>>>refresh Channel list. Worked for us.

• Laurie (@Laurie70251378) reported 21 minutes ago

  @Shawhelp Calgary has no service

• Mike Hermary (@mikehermary) reported 22 minutes ago

  @Shawhelp No. It is not working correctly on those browsers.