Shaw Outage Report in Thurso, Outaouais, Québec
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Thurso, Québec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Gordon Jewsbury VE7JBY
(@gordtgr) reported
from
Prince George, British Columbia
@Shawhelp The system did its own self reboot and came back on so at the moment it is working again. So it was down for a couple hours.
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Dispitch62
(@KristenBigO) reported
@Shawhelp I am in Edmonton...there is intermittent service happening now, can you let us know what is happening? Thanks!! #lockdown #weneedstreaming
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Kayle Clark
(@kaclk) reported
Just in case we’re counting, @Shawhelp outage is now at 2 hours with 0 updates. Completely unacceptable.
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Angie M
(@storyofangie) reported
@Shawhelp - 2 hours, internet down and no updates at all to the link provided to other customers in SE #yeg Can you please get us an update??
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Holmes
(@rholmes__) reported
@Shawhelp @LouisPhilSluggr He lives in south east Edmonton, you know the only place that has an outage on your shitty website right now. Thanks for that descriptive update 3 hours ago. “There’s a problem”. Yeah no ****, probably why there’s 25+ people bitching to you on Twitter
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Kayle Clark
(@kaclk) reported
5 hours now since the @shawinfo @Shawhelp outage and still no official explanation or ETA for restoring vital services for people. They need a whole new comms department at this rate.
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Holmes
(@rholmes__) reported
@Shawhelp How about updating the outage page. An hour has passed and all it reads is “problem detected”. Every time I’ve seen an outage page it shows no info and then all of sudden it reads problem solved. What a terrible system to keep customers updated with this many working from home
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Phil
(@LouisPhilSluggr) reported
@Shawhelp Almost 3 hours since the last update. Why are you leaving customers in the dark? Why isn't shaw providing hourly updates? Does shaw even know what the issue is?
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Holmes
(@rholmes__) reported
@Shawhelp @aylataryn How about updating your shitty ******* outage page. This is beyond pathetic, cannot wait to switch to Telus PureFibre
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Kayle Clark
(@kaclk) reported
Especially in the age of covid, internet is a required utility. That @Shawhelp hasn’t given any information or any ETA on a fix 2 hours after a problem (and it’s actually 2.5 hours since my internet went out) is very troubling. It’s definitely bad customer service.