Shaw outages and service status in Thurso, Quebec

Problems in the last 24 hours in Thurso, Quebec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thurso, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Johnson (@McJohnson922) reported 5 minutes ago

  @Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 11 minutes ago

  @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.

• 
  Jenn (@jskapin) reported 15 minutes ago

  @Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.

• 
  Jason Silver (@Da_Big_Dogg) reported 17 minutes ago

  @Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??

• 
  always smile 🇨🇦 (@cari_goncalves) reported 19 minutes ago

  @Shawhelp @gfliverpool9966 Not working for me either. Ridiculous

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 20 minutes ago

  Dealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.

• 
  We Talk Wrestling (@WeTalkWrestling) reported 22 minutes ago

  @Shawhelp No but your website now says a hydro issue is causing it as of 8:55

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 23 minutes ago

  @Shawhelp It shouldn’t be a persistent problem to have wifi outages everyday. It’s becoming too much of a problem when I’m covering the cost of a service you provide for over $100 a month.

• 
  Drimint (@RisenRealm) reported 28 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  jordan (@musicfnatic) reported 29 minutes ago

  @Shawhelp this stream of the utah mammoth vegas golden knights game is terrible