Shaw outages and service status in Thurso, Quebec
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Thurso, including 0 direct reports.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Thurso, Quebec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thurso, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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bc_2027 (@bc_2025_vision) reported@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
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Rick Alsop (@RickAlsop) reported@Shawhelp Yes still issues as its not working
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Shari O'Neill (@ShariONeill12) reported@Shawhelp So you can't just put the effort in right now and let me know? Thanks. Horrible customer service.
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b ☾ (@brandobrennan) reported@Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.
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Jenn (@jskapin) reported@Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with
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RogersHelps (@RogersHelps) reported@jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric
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Summer (@snowyday15) reported@Shawhelp any updates for when internet will be restored to West Kelowna? The planned outage was ended hours ago.
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D (@superdaddoo) reported@TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.
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Magictastical Rubber Duck (@ShoujoRukiia) reported@Shawhelp Is Internet down? I haven’t had it for half an hour now and even tried unplugging my box.
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j a (Puffin) (@P_u_f_f_i_n_) reported@Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.