Shaw

Shaw Outage Report in Thurso, Outaouais, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Thurso, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Thurso, Outaouais, Québec 02/26/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • KelseyKash_ Kelsey Kashluba (@KelseyKash_) reported

    Why has the internet been down for 16 hours in the beltline, @Shawhelp?

  • defaultprofilex My Info (@defaultprofilex) reported

    @ShawInfo my Blu curve boxes can't keep up with a 4k signal despite being 700 Mbps... Pretty outages for almost 200 bucks a month

  • HealeyLaurie Laurie Healey (@HealeyLaurie) reported

    @Shawhelp If this internet isn't fixed in thr next hour or so not only myself but my family and yhr three businesses around me are going to telus this has never happened with telus why are you taking the night off when people are struggling without !

  • CourtFantinato Courtney Fantinato (@CourtFantinato) reported

    @Shawhelp @KtownRob It’s been over 5 hours since the last update, and over 12 hours down, any ETA now?

  • lmkt1 Chilly Wookie 🇺🇦 (@lmkt1) reported

    @Shawhelp is webmail down? I’m getting HTTP ERROR 502 “Problem accessing ZCS upstream server….” I don’t live in the Beltine (Calgary) that currently has an outage.

  • arjundavda Arjun J. Davda (@arjundavda) reported

    @ShawInfo @ShawInfo customer service tells me it was my failt.."all phones used be turned off (not even to be used for WiFi) when travelling" . Huh?

  • raisingarrowsX3 Gillian (@raisingarrowsX3) reported

    @Shawhelp really crappy that you didn't bother to tell @TekSavvyCSR as soon as you knew Fort Mac was out. After time wasted on the phone troubleshooting you finally let them know why internet is down so they could tell customers. Still down with no ETA. Over 12 hours.

  • adolwyn Beth Allan (@adolwyn) reported

    Not going to lie - a 13 hour major internet outage with @Shawhelp (and counting) and the last update from 1pm saying “a few more hours” is starting to be a bad look. Like… could you not provide an update every or two? Or a cause? Or a realistic time of return? #yyc

  • CharlyNews1 Charly News (@CharlyNews1) reported

    @Shawhelp @CourtFantinato Hey Jacoby, we all know how "sorry" Shaw is, but it's time to start talking reimbursement. It is time to credit all your customers for the inconvenience. I wouldn't be so perturbed with bad service had I not just completed Shaw's "outage" survey. So very very lame.

  • samurray4 Shelley Murray (@samurray4) reported

    @adolwyn @Shawhelp We were out 4 hours and 2 hours one day and we got 6 dollars, and we had to fight like crazy to get that, if they have another outage this week, they will say you already got a credit this week.