Shaw

Shaw Outage Report in Lévis, Chaudière-Appalaches, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Lévis, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Lévis, Chaudière-Appalaches, Québec 12/13/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Mi780M John Bender (@Mi780M) reported

    @Shawhelp I must say; what happened to this world where companies actually cared about customer service and loyalty. Been a customer for over 30 yrs, never missed a bill payment and I get the run around.... no cable, no internet for two weeks and you say wait another week.. SMH!

  • Toddske Toddske (@Toddske) reported

    not to sure if @Shawhelp is having a hard time adapting to the pandemic, but their customer service has been absolute **** since COVID became an issue.....been using their website chat feature for 2 hours now and I'm on my 3rd agent that can't seem to communicate very well...

  • ttlpham Tiffany (@ttlpham) reported

    @Shawhelp Hey shaw why is my internet so slow ? I paying for internet 600 and my speed test showing 82mbps....it's getting frustrating.

  • happypam_82 Pamela W (@happypam_82) reported

    @Shawhelp wondering if you are experience an outage in SE Calgary - Mahogany? Reset Gateway and tried unplugging and still offline. Thank you!

  • uniquelyb143 Bee 🇿🇼 (@uniquelyb143) reported

    Not me unable to do my online course cause @ShawInfo internet has been down for over 24 hours🤧 @Shawhelp yalll plz😭

  • pleavin Victoria Pleavin (@pleavin) reported

    @Shawhelp internet outage in West Calgary. Any idea why or when it will be fixed?

  • hollygmusic Holly Graham (@hollygmusic) reported

    @ShawInfo horrible customer service in the tech department! They wouldn’t help me with my poor internet connection, nor would they put me through to a manager to speak with someone to make a complaint! Three times I was hung up on and I canceling my Shaw services.

  • dougmcrae Doug McRae (@dougmcrae) reported

    @Shawhelp a large percentage of channels are not working in Port Coquitlam. Some work, many don’t.

  • dougmcrae Doug McRae (@dougmcrae) reported

    @Shawhelp I don’t know how to direct tweet. I’ll try to figure it out... BUT...Your phones are jammed. You offer no online reporting. You web site is useless. I’ll delete the tweet in a while but how about fixing the problem? My address is on my house. I’m not very worried about it.

  • 10piepiek PK (@10piepiek) reported

    @Shawhelp i forgot my bluecurve and will need to reset, but I can't find instructions. Can you help?