Shaw

Shaw Outage Report in Lévis, Chaudière-Appalaches, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Lévis, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Lévis, Chaudière-Appalaches, Québec 01/18/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SpawnacusLIVE |Spawnacus| (@SpawnacusLIVE) reported

    You never really know how demanding websites, apps, etc are data wise until your @ShawInfo WiFi is down to 20mbps and everything acts like it's the damn dialup days. Lol. Figured 5G was supposed to cut through walls no problem.

  • DebHolloway Deborah Holloway (@DebHolloway) reported

    @Shawhelp No service on internet, phone, wifi, cable for the 8th time today. Rideau Park, Edmonton. In a pandemic. No explanation or apology. Been happening for years. Tomorrow, we seek consumer protection relief. Hour and a half to get a person on phone is unacceptable.

  • chaimu3031 Michael Chai (@chaimu3031) reported

    @ShawInfo @Shawhelp Was there a planned service interruption at 2:30AM MT? If so please communicate ahead of time in the future. was in the middle of a big trade....

  • oliver_burton Burton (@oliver_burton) reported

    @Shawhelp I have no Phone, internet/wifi, and cable. In Millbay British Columbia. Please fix this

  • YegTracy Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?

  • TBA_McDavid_JP Shayne.T (@TBA_McDavid_JP) reported

    @Shawhelp having tv issues in Edson,Alberta. Please help

  • sjestarling Sarah Starling (@sjestarling) reported

    @Shawhelp Anyone ever answer the phone or a chat for service? Spent all evening waiting & still have not talked to a live human! Terrible!

  • OilersBlues OilersBlues #FireNicholson (@OilersBlues) reported

    Holy smokes @Shawhelp setting up my new blue curve modem was the most painful experience of my life. It’s done now but good lord what a complete disaster from start to finish. App not working, links directing me to unhelpful information. Honestly. That was bad.

  • kkgelderman Kayley Gelderman (@kkgelderman) reported

    @Shawhelp our tv and internet just went down in highland greens red deer while trying to work from home. Any idea when this will be working again?

  • Kham55 Kelsea Hamilton (@Kham55) reported

    @Shawhelp my Internet and cable has been down all day. Any idea of eta for it back? Kids are homeschooling so we need Internet.