Shaw

Shaw Outage Report in Lévis, Chaudière-Appalaches, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Lévis, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Lévis, Chaudière-Appalaches, Québec 12/09/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Borjeeezy Aaron Borghesi (@Borjeeezy) reported

    @TELUS @TELUSsupport 36 hours with no Internet & TV, still no answer. They keep saying we will get a call back from a manager, no manager has reached out to us. @ShawInfo Maybe you can help us out, since Telus as usual isn’t doing much!

  • superkobi707 Michael Kobinski 🇨🇦 🇺🇦 (@superkobi707) reported

    @Shawhelp TV signal is down in Sault Ste Marie. Do you have an idea on how long? Internet and phone are still working.

  • CASA46241550 Ana (@CASA46241550) reported

    @Shawhelp I want to express my absolute outrage for the lame technical support you have. I spent 2 hours on the phone with a 'technician' because I couldn't watch 7 channels, now I can't watch any, and another technician won't be here until Saturday. Are you kidding me?!!!

  • atkabai Akbar Nurlybayev (@atkabai) reported

    @Shawhelp Is there an Internet outage in west Calgary? The blue curve says yes, but status page says all clear.

  • sumicatherine Sumi (@sumicatherine) reported

    @Shawhelp Is this why my service isn’t working…

  • IanSeggie Ian Seggie 🇺🇦 (@IanSeggie) reported

    Can't wait for @TELUSsupport to get Fibre into our neighbourhood. This @Shawhelp "Fake Fibre" is terrible on a night -- might as well be on a dial up modem.

  • kevbry Kevin Bryant (@kevbry) reported

    @oquangulated @Shawhelp Out again in erindale. 4 rounds of chat support today. Having the outage site reflect reality would be a lot more efficient.

  • sammysambone SM (@sammysambone) reported

    @Shawhelp is VOD down? Get an error trying to put on Sesame Street on Treehouse.

  • KatieVancouver KatieVancouver (@KatieVancouver) reported

    @ShawInfo 2 hours later on a phone call & no Wi-Fi or cable and technicians can’t help till Wednesday! We work from home - how is this not a catastrophic failure?! This impacts on our livelihood. And #shaw does not care. Epic customer service failure.

  • World_Travlr Adrienne Anderson (@World_Travlr) reported

    @Shawhelp hey yo! can I change services on line (add internet and a few channels to current acct) to start on a specific date? or do i need to call? service currently paid for by landlord but not after May 1