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Shaw outages and service status in Lévis, Quebec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Lévis, Quebec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lévis, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • 10piepiek
    PK (@10piepiek) reported

    @Shawhelp @Shawhelp I sent a DM with the information a while ago and I have not received a response. My internet is down again and this is becoming very frustrating I need Wi-Fi for work and I have a lot of important meetings to attend

  • Ronni__
    Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

  • HLef
    Hugues (@HLef) reported

    @MrsFonger @ShawInfo Why were they customers for 40+ years if it’s so bad? Is it possible that maybe it’s just this one time that there were problems? Man... people are incredibly disrespectful.

  • Tools2uTracey
    Tracey (@Tools2uTracey) reported

    @Shawhelp @OliverOliverorr Chat agent says every single home in lower mainland down and Shaw chat can’t check my home as they can’t look up account as they are having maintenance on their site.

  • BootsNCatzz
    Unusual Suspect (@BootsNCatzz) reported

    @Shawhelp is internet down in Edmonton?

  • earlydurrrly
    Earle C (@earlydurrrly) reported

    @Shawhelp hello! Is there a TV service outage in the Burnaby area? 😱

  • kaclk
    Kayle Clark (@kaclk) reported

    All I’ve been able to get from @Shawhelp on the phone was that there’s an outage in southeast Edmonton and they’re investigating. Pretty bad time for that to happen given all the people working at home.

  • MrsFonger
    Justine Fong (@MrsFonger) reported

    Thanks to @ShawInfo for the shittest service and leaving a 95 yo who has been a loyal customer for 40+ years with no TV. Useless service all around.

  • morningtroll
    Tina Gillis (@morningtroll) reported

    @Shawhelp I don't know it offhand. My point is for Shaw to report a massive outage, the reasons for it, and expected length of the outage without customers having to seek out this information from other sources. My texts from my coworkers prove it's not just me.

  • BootsNCatzz
    Unusual Suspect (@BootsNCatzz) reported

    @bacon_darth @Shawhelp Having the same problem. Internet is down south east Edmonton.