Shaw

Shaw Outage Report in Lévis, Chaudière-Appalaches, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Lévis, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Lévis, Chaudière-Appalaches, Québec 01/01/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Proctogon Ryan Proctor (@Proctogon) reported

    Hey @Shawhelp you need to get your legs moving and pedal faster! My internet is BS as usual. I have a new modem from you and did your usual unplug/plug in, high level of service advice… what next? Our history is not good.

  • lostinvention Reid H (@lostinvention) reported

    @Shawhelp I have contacted Shaw regarding an issue accessing my mobile account 4 or 5 times now. My tickets keep getting automatically closed without resolution or anyone contacting me. I am beyond frustrated at this point and need someone who can actually assist.

  • adameason4real Adam Eason (@adameason4real) reported

    When we received our @Shawhelp Blue Curve system, Shaw issued us a new IP, a recycled one. Unfortunately it was a bad IP blocked by @RBC , so we haven’t been able to access online banking at home through wifi for over a year. Shaw won’t issue a new IP, RBC won’t unblock it. Help

  • mac_franc_ Max Frank (@mac_franc_) reported from Winnipeg, Manitoba

    @Shawhelp 222 osborne street north. behind the pink flamingo vape shop. under the black awning in the parking lot you will find us. come here and fix the internet please

  • thetroyfontaine Troy Fontaine (@thetroyfontaine) reported

    @Shawhelp I just wasted 30 minutes with chat support trying to resolve a problem with my account. I can't add Shaw Go Wifi devices-I receive an error message. My old devices do not appear.

  • patsnation0917 Chris (@patsnation0917) reported from Edmonton, Alberta

    @TimM799611 @ShawInfo Unfortunately shaw is just as bad. We were having problems one time. Called and set up a tech to come fix the problem. No one ever showed up. I called to find out what was happening. They told me a tech had been there 3 times and no one answered. We were home all day.

  • chevy_GRR Chevy the Golden (@chevy_GRR) reported

    @TSN_Sports why would you blackout the MTL/NYI game in BC? Makes no sense. Why do I pay my cable company @Shawhelp for this channel when you do stupid **** like this?

  • sammysambone SM (@sammysambone) reported

    @Shawhelp is VOD down? Get an error trying to put on Sesame Street on Treehouse.

  • Borjeeezy Aaron Borghesi (@Borjeeezy) reported

    @TELUS @TELUSsupport 36 hours with no Internet & TV, still no answer. They keep saying we will get a call back from a manager, no manager has reached out to us. @ShawInfo Maybe you can help us out, since Telus as usual isn’t doing much!

  • canadianpaddy Connor Doran (@canadianpaddy) reported

    @Shawhelp my internet is down, I’ve restarted the modem and it goes through its flashing orange/green to solid white cycles but still nothing.