Shaw

Shaw Outage Report in Lévis, Chaudière-Appalaches, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Lévis, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Lévis, Chaudière-Appalaches, Québec 02/13/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • deaftravel Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported

    @Shawhelp Seems it is now up after being down for 1.5 hours

  • JustinEngel1989 GutterbugAlumnusCandidate (@JustinEngel1989) reported

    @Shawhelp Down in Medicine Hat, AB, and yes I've tried the troubleshooting advice

  • deaftravel Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported from Saanich, British Columbia

    @Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.

  • mlarson831 mlarson83 (@mlarson831) reported

    @MemphisBlaze @Shawhelp Yup, it has been out since around 4:30, but Shaw webpage says they have no problems in any service areas 🙄

  • JeffInVanBC Jeff Vickers (@JeffInVanBC) reported

    New Rule: Internet providers must actually hire technical support specialists who actually know how to troubleshoot your internet, not people who steamroll you into booking a service appointment, potentially leaving you a week without internet. CC: @Shawhelp

  • EliseWarren20 Elise Warren (@EliseWarren20) reported

    Hey, @ShawInfo, at what point in the last couple days did you decide to totally give up on internet service altogether? I can understand an outage of a few hours, but 2 days of wifi lasting for 20 only minutes at a time is a bit much. Do better.

  • DebraWard DebraWard (@DebraWard) reported

    Through to support and was told @Shawhelp is aware of area issue but no help until mid-week at earliest. So much fun, freezing cold,distancing w/ unreliable internet. #yeg

  • jazznbluesjrney stephen oliver (@jazznbluesjrney) reported

    @Shawhelp A Tech just restored service

  • AlsoGoldberg Also Kim Goldberg (@AlsoGoldberg) reported

    My internet has been super slow for 2 days, pages won't load. I tried clearing cache and cookies & rebooting router. @shawhelp can you assist? Is my acct throttled for some reason? Or is there a problem with it? I may not be able to DM. That isn't loading.

  • graemeb3 Graeme Baitz (@graemeb3) reported

    @Shawhelp Is it possible this surrey outage is larger than the map? I can’t seem to connect in the Newton area.