Telus

Telus Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

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The latest reports from users having issues in Port Coquitlam come from postal codes V3B.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Port Coquitlam, Metro Vancouver Regional District, British Columbia 04/02/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Port Moody, Surrey, New Westminster, Port Coquitlam, Maple Ridge, Delta, Langley and Pitt Meadows.

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City Problem Type Report Time
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver Internet
CanadaBurnaby Internet
CanadaVancouver Internet
CanadaPort Moody Total Blackout

Community Discussion

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Telus Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.

  • gh0stflesh Slurms MacKenzie (@gh0stflesh) reported from Coquitlam, British Columbia

    Telus pls come fix our internet I haven't been able to take my Spanish lessons in a full week and the duolingo owl is trying to kill me

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!

  • KalpnaSolanki1 Kalpna (@KalpnaSolanki1) reported from Burnaby, British Columbia

    @TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!

  • KimABowie Kimberley Bowie (@KimABowie) reported from Vancouver, British Columbia

    @Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.

  • MsAlexi Alexi (@MsAlexi) reported from Vancouver, British Columbia

    @TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3

  • iheliconnet HeliConnect (@iheliconnet) reported from Delta, British Columbia

    @TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.

  • banger19 Michelle Bancroft (@banger19) reported from Vancouver, British Columbia

    @TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation

  • SbonnerABV SbonnerABV (@SbonnerABV) reported from Vancouver, British Columbia

    I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.

  • MeowjinBoo River B^#!$ Meowjin (@MeowjinBoo) reported from Vancouver, British Columbia

    @smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!

  • Westjet007 Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • jodyvance Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.

  • MarkBreslaw Mark Breslaw (@MarkBreslaw) reported from Vancouver, British Columbia

    @TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago

  • KalpnaSolanki1 Kalpna (@KalpnaSolanki1) reported from Burnaby, British Columbia

    Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL

  • RajeshPrashar Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia

    @TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Email down and out in Vancouver.....again. Thanks for nothing #Telus.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.

  • RSine57 Ron Sine (@RSine57) reported from Burnaby, British Columbia

    @TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • xX__MissE__Xx Missy Moderna x 2 (@xX__MissE__Xx) reported

    @RealStirfryguy @dale_oldman @SammyHudes Or is on the Board, has a large stake in it, etc. We seem to have forgotten that the minister of Health wife is responsible for Telus Babylon 5: Alberta. You know ... the service that was hacked?

  • cherylbenson Cheryl Benson #SavingCheryl (@cherylbenson) reported

    @TELUSsupport Email there does Telus have support chat pls

  • gaganps gagansarw (@gaganps) reported

    @TELUSsupport waiting since 5days to hear back from Telus about exchanging my defective phone that was sent to me. Spent over 4.5hrs total time on the phone waiting for the agents with no solution. So frustrating to not have a working phone even when it’s fully paid. #badservice

  • Mandoline79 Amanda (@Mandoline79) reported

    @denisbSAR @TELUS @koodo If I don't do it online by myself I don't get the plan i need. It's honestly so frustrating. Phones in this country are way too expensive. If you need to be budget friendly they basically don't support you. At least that's how I feel right now.

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

  • KerryAtkinson2 Kerry Atkinson (@KerryAtkinson2) reported

    @DrJayDrNo @AMAcommunity I think Telus has/had a service. It used to be $5/month on my cell phone bill.....I think. Probably whatever Marque your car is will have a service too.

  • Mandoline79 Amanda (@Mandoline79) reported

    People say buying a vehicle is stressful. I say dealing with @TELUS or @koodo is more stressful. Over an hr on phone. They can't help me. Tell me to go online. I do that- Doesn't work. Call back. She tells me oh you can't do that. I just want new phones. Why is this so difficult?

  • SHUGERRUSH57 michael⚡️ (@SHUGERRUSH57) reported

    @riceeeeeeee_ @tldtoday It’s literally Rogers, Telus, and Bell screwing over all of Canada. There’s a monopoly on it and that’s why you have this mess, if the gov won’t step in and actually do something we’ll be stuck with this crap for a long time

  • sullie72 Jimothy (@sullie72) reported

    @homesweetyeg You signed away your rights when you clicked the box. Shandro sold you to Telus. Welcome. Act fast and save $120 every year on LivingWell Companion Go Order today and get Canada’s most affordable personal emergency response service. ****. Where did the come from?

  • lolchristiannn chris (@lolchristiannn) reported

    @wsgRuin @teluwyd @BligzTv_ telus black and it’s a console com i don’t think he gives a **** 😭 0 earned shitters