Telus Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia
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The latest reports from users having issues in Port Coquitlam come from postal codes V3B and V3C.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Port Coquitlam, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Burnaby, Surrey, Vancouver, Delta, Langley, Maple Ridge, Port Coquitlam, Coquitlam, Port Moody, New Westminster and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Internet | |
| Surrey |
Internet | |
| Vancouver |
Total Blackout | |
| Surrey |
Internet | |
| Surrey |
Internet | |
| Surrey |
Wi-fi |
Community Discussion
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Telus Issues Reports Near Port Coquitlam, British Columbia
Latest outage, problems and issue reports in Port Coquitlam and nearby locations:
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Lexa Hobenshield
(@LexaHobenshield) reported
from
Anmore, British Columbia
@TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters
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🎙Sikadime🔈
(@Sikadime) reported
from
Coquitlam, British Columbia
@CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.
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Bernadette Keenan
(@BernadetteNTF) reported
from
Surrey, British Columbia
@malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus
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Jamie Billingham
(@jamiebillingham) reported
from
Surrey, British Columbia
So @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.
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jimmynighttime
(@jimmynighttime) reported
from
Surrey, British Columbia
@TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?
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Phil Whelan 😷🇨🇦🦕🚀
(@philwhln) reported
from
Vancouver, British Columbia
@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.
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Curtis Wiebe
(@DivisionW) reported
from
Surrey, British Columbia
@TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.
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Brad Veinot
(@VanCityVeinot) reported
from
Vancouver, British Columbia
Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.
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Chad Rissanen
(@chadrissanen) reported
from
Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
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E-Comm 9-1-1
(@EComm911_info) reported
from
Vancouver, British Columbia
.@TELUS advises that service has been restored.
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Stefano Buliani
(@sapessi) reported
from
Vancouver, British Columbia
@lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
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mike blackmon
(@MikeyBlackmon) reported
from
Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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Rob Foster
(@rjfoster1511) reported
from
Vancouver, British Columbia
@TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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V
(@vladiator011) reported
Anyone else's #telus wifi slow today? Reset the router twice still painfully bad been down for 2h now #yyc
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Commissioner Miner
(@fanCRTCProfling) reported
NG9-11 Rogers files #CRTC intervention in support of Telus: "Rogers has serious concerns whether SILECs are NG9-1-1 service providers ... As a result, we agree with TELUS that TNC 2022-65 and other related proceedings should be suspended."
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Lexy
(@MrsSteak) reported
@AdamPOlsen I had to pay TELUS Health for a 1 time appt $1300, because I could not access healthcare in BC any other way. I knew I needed to see a cardiologist and it was the only way I could get a referral to one. I am lucky I could pay, so many others can’t. The system is so broken
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WonderSteve
(@TheFallingStar) reported
Check you bill if you are using Telus Mobility. They might have sneaked in an increase without telling you because “we upgraded to the premium 5G service automatically for you so thus the charge”
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gurpreet
(@Gaggi84) reported
@TELUS @TELUSsupport Got an upgraded offer from Telus loyalty and guess what .. now I got the surprise bill of 1k. And now Telus is making excuses to get me the offers Not the service we all are expecting. #stoptheloot #nosurprisebills #needbettercustomerservice
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Ben Klass
(@BenKlass) reported
@tower_Guy @jfmezei I know, and they do it poorly. On paper XCI seems not too bad and maybe for some people it works okay. But it is not in the market to compete with Bell Rogers and Telus it is mainly there to fill in gaps. Which it does poorly too in my experience.
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Jennifer Dempsey
(@jdempseydesigns) reported
@MrsSteak That does suck. I was using Telus health as my “GP” for the last few years. It actually was working pretty well. It worked for an interm solution
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Andrew
(@astrobot05) reported
Massive mobility issues have been going on since Monday @TELUS @telusmobility @TELUSsupport. Dropped calls, no signals, extremely slow data speeds. Location is Brown Street in Delta.
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Kyle M.
(@KyleMun43389509) reported
Kyle, just let telus deal with the music problem
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Richard
(@DonovanDeiwos) reported
@realfatapollo @CineplexMovies As a principle I won't pay someone money to show me ads, but it didn't used to feel like ads. It used to be, like, "here's some other movies that are coming down the pipeline, maybe you should come back soon?" Felt like it was adding to the film watching experience. Not Telus. :/