Telus Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Port Coquitlam come from postal codes V3B and V3C.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Port Coquitlam, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 10: Problems at Telus
Telus is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (22%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Coquitlam, Burnaby, Langley, Port Coquitlam, Surrey, Maple Ridge, Coquitlam, New Westminster and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Phone | |
| Coquitlam |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Port Coquitlam, British Columbia
Latest outage, problems and issue reports in Port Coquitlam and nearby locations:
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.
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Bernadette Keenan
(@BernadetteNTF) reported
from
Surrey, British Columbia
@malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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Lexa Hobenshield
(@LexaHobenshield) reported
from
Anmore, British Columbia
@TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters
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Stefano Buliani
(@sapessi) reported
from
Vancouver, British Columbia
@lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there
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Rob Foster
(@rjfoster1511) reported
from
Vancouver, British Columbia
@TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.
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Brad Veinot
(@VanCityVeinot) reported
from
Vancouver, British Columbia
Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.
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🎙Sikadime🔈
(@Sikadime) reported
from
Coquitlam, British Columbia
@CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.
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mike blackmon
(@MikeyBlackmon) reported
from
Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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Chad Rissanen
(@chadrissanen) reported
from
Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
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Curtis Wiebe
(@DivisionW) reported
from
Surrey, British Columbia
@TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?
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E-Comm 9-1-1
(@EComm911_info) reported
from
Vancouver, British Columbia
.@TELUS advises that service has been restored.
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jimmynighttime
(@jimmynighttime) reported
from
Surrey, British Columbia
@TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.
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Jamie Billingham
(@jamiebillingham) reported
from
Surrey, British Columbia
So @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.
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Phil Whelan 😷🇨🇦🦕🚀
(@philwhln) reported
from
Vancouver, British Columbia
@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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🥕Commander🗿BunBun🥕🏴🇨🇦🥕
(@cadburybunny) reported
@12Kitkat16 @RogersHelps I switched from Rogers to @TELUS over a decade ago and only had had problems with my phone once, which they were able to send off as it was under warranty and not their fault. Been a satisfied customer ever since.
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Brian Shaw
(@BrianShawCV) reported
@drivermcivor @Bell Yup in Courtenay I get 1 bar from Telus. Lol. However I get 30 gigs unlimited Free calls and texts for $50.00. So one bad provider to another for less gigs and more fees ain’t happening. Lol
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TELUS Support
(@TELUSsupport) reported
@dabs241295 Hello. Please note that you have reached the TELUS Consumer Support. As we can see, this is a TELUS International related matter so we would advise you to contact them.
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Eifa Massoumi
(@EifaMassoumi) reported
@Rogers It has been an awful experience transferring from Telus to Rogers. First, I was promised a deal which was a lie. Then, I was supposed to get a discount and then, later on, I found out the discount didn't apply to the first bill. I was told that I was supposed to receive
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Tony
(@tle041) reported
@TELUSHealth I'm at my wit's end with the lack of customer support from PS Suite EMR. Please have a Telus Health management call me asap at 613-720-1019. We are paying thousands of dollars a month for support but have received ZERO support whatsoever.
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High off Oxtail Gravy 🇯🇲
(@Jnrhal_85) reported
@iPlunks @Daniel_Rubino Ah yes I remember this I was working for Telus when that **** happened
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Nick(PF/MO/MO/MO)Country man trapped in city life
(@NickCnf) reported
@katynotie @mattdagley @TELUS I have access to the police Everbridge channel and it has never been used I can only imagine the civilian one was never used as well
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Matt Dagley
(@mattdagley) reported
@MarshiaFraser @TELUS Are you a Telus customer?
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Mash M
(@mashmogh) reported
@Bell Shame on you @Bell! Nothing about this post is true! Unlike Rogers/Fido, Telus, etc you did NOT waive long-distance charges for Iranian customers. Customer service says there is no such thing. This post is a lie! Cancelling all 5 lines with @Bell and going to Rogers.#MahsaAmini
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Rod MacBeth🏴
(@Rod_MacBeth) reported
At what point does waiting on hold with @TELUS @TELUSsupport become a game of who will walk away first?!? On hold for 1 hour 45 minutes so far. We pay a premium price for average service. I guess it’s time to find another provider for home and mobile services!!