Telus Outage in Port Coquitlam, Metro Vancouver Regional District, British Columbia

So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

@toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?

@TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

@LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!

@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

@TELUS sucks.

I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

@TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

@2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

@AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

@TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.

@TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?

@TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?

Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

My wife nearly ended me yesterday when she got the telus bill and it was 200.00 more than usual. Her first thought was I bought a bunch of movies on demand. Lucky for me 19.00 was what I spent and the rest was weird charges from our security system. Telus help was useless

@virginmobilecan charging an extra $20 on my bill for going over my data by .14.........can’t wait to cancel and go to Telus where they don’t over charge you....

@WolfInCorgnito @Sir_Boops The problem here, is I'm in a connected townhouse complex. So Telus has to work with the building management company to get things approved, and all the paperwork.

Getting towards the end of my data limit on my cell phone. Still no home internet, @TELUS sucks, good night!

@CJW_101 This happens to me everyday. Sometimes up to 8 or 9 times at its worst. I called telus and they "fixed" it on there end. I was on the phone for 3 hrs with them. 2 and a half were on hold mind you. Guy sent me an email and said if it happens again to email him directly. Same ****.

@HerrickMartina @VanStreetDog @TELUS Expecting the best means your guard is down. Life isn’t that fair

@TELUS If I want to buy junk that will last 1 yr buy #Samsung. If i want something to last 5yrs buy #apple. Same goes for support. Samsung = sadSong.

So what’s the deal @TELUS? I need to return my #bringitback phone but you don’t have a new one for me. Making me buy the old one it is not good customer service. Others have the #iPhone12ProMax...why not me? Hey @Bell..any thoughts?

@HerrickMartina @VanStreetDog @TELUS I’m not talking at all about the people of China. I’m referring to the regime in China. They should never be trusted. Ever.

@CJW_101 @GlenMah @Jer_Bear28 When I had the Telus repeater system, I didn’t put it where there was coax so I ended up using a powerline network. Even with that, mesh works a lot better