Telus service status in Coquitlam, British Columbia

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Telus outage reports came from the following cities: New Westminster, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
New Westminster	Phone	2 days ago
Coquitlam	Internet	9 days ago
Coquitlam	Internet	11 days ago
Burnaby	Total Blackout	11 days ago
Coquitlam	Phone	11 days ago
Coquitlam	Phone	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

• 
  Dr. Pete Poovanna (@poovannact) reported 4 seconds ago from New Westminster, British Columbia

  @TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.

• 
  Marcrake (@Marcrakee) reported 49 seconds ago from Burnaby, British Columbia

  @TELUS Roses are red Violets are blue My internet is down Can't work at all

• 
  BdblE (@MsYouDoYou) reported 3 minutes ago from Burnaby, British Columbia

  @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

• 
  BdblE (@MsYouDoYou) reported 5 minutes ago from Burnaby, British Columbia

  Literally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.

• 
  BdblE (@MsYouDoYou) reported 6 minutes ago from Burnaby, British Columbia

  @dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.

• 
  BdblE (@MsYouDoYou) reported 10 minutes ago from Burnaby, British Columbia

  @CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.

• 
  섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported 10 minutes ago from Maple Ridge, British Columbia

  Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

• 
  BdblE (@MsYouDoYou) reported 12 minutes ago from Burnaby, British Columbia

  @BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

• 
  Trevor (@uniontrevor1975) reported 12 minutes ago from New Westminster, British Columbia

  @rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦

• 
  #IndianStatus531 (@BlueCedarAngel) reported 14 minutes ago from Burnaby, British Columbia

  @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

• 
  Marcrake (@Marcrakee) reported 25 minutes ago from Burnaby, British Columbia

  @TELUS Roses are red Roses are blue My internet is down Can't work at all

• 
  내일은파산커미🇨🇦🛬🐊; (@yeoncomi) reported 38 minutes ago from Maple Ridge, British Columbia

  Telus Animal ads SUCKS

• 
  Troy Weatherly (@troysweather) reported 38 minutes ago from Delta, British Columbia

  @TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.

• 
  Amanda S W♡ (@AmandaSW87) reported 42 minutes ago from Delta, British Columbia

  @AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.

• 
  BdblE (@MsYouDoYou) reported 42 minutes ago from Burnaby, British Columbia

  I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

• 
  The Real Thanksgiving was Last Month (@jsney20) reported 43 minutes ago from Burnaby, British Columbia

  Telus is bad. Please follow me for more Canadian Telecom info

• 
  BdblE (@MsYouDoYou) reported 45 minutes ago from Burnaby, British Columbia

  @CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.

• 
  BdblE (@MsYouDoYou) reported 46 minutes ago from Burnaby, British Columbia

  @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

• 
  BdblE (@MsYouDoYou) reported 50 minutes ago from Burnaby, British Columbia

  @MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

• 
  jim stockman (@StockmanJim) reported 56 minutes ago from Coquitlam, British Columbia

  @nconvey Same happened with me for Shaw yesterday. 1019 then call back saying #1. Waited an additional 38 minutes and then apologetic because couldn’t help. Going to see Telus today.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Wardle (@BCCardiacKid) reported 4 minutes ago

  @MarciaOnTheGo I had a work acquaintance who used a service provided by Telus to help keep tabs on a special needs relation who would often leave their group home without warning. But that required they take their cell with them.

• 
  bikesandcode (@bikesandcode) reported 5 minutes ago

  Time for the approximately monthly complaint about scam calls. 8 so far today, did the various 'let me know when I can get vaccinated' databases get leaked to these folks? First one this morning was at 6AM. Thanks @telus for enabling them!

• 
  Singing Realtor Canada (@realtorcansing) reported 6 minutes ago

  @TELUS Upping my bill with no explanation during a pandemic? Pardon?! Even Rogers with no service looks better! #nocustomerservice

• 
  R U W E L (@ruwel) reported 7 minutes ago

  I’ve been sitting in various parking lots all day today because of the @ShawInfo outage and because @TELUS ‘ LTE network doesn’t apparently reach my house. FUN.

• 
  Brandon Yan 甄念本 (@CitizenYan) reported 9 minutes ago

  I've learned that live streaming puts us all under the same tax category a service like Netflix or a company like TELUS. This means we should have been charging PST on any ticketed sales. Normally our live events are PST exempt.

• 
  Sarah Leamon (@SarahLeamonLaw) reported 10 minutes ago

  FYI to anyone trying to get through to our office today - our phones and internet are down. @TELUS is having technical problems & won’t send a technician to site until tomorrow at the soonest. In the meantime, please call our alternate number at 604-388-6626.

• 
  Angry Red (@AngryRed316) reported 12 minutes ago

  $MJLB partner $TU $25b dollar company wrote: “The device is the first of its kind and is available in the first quarter of 2021. The device will operate via the TELUS cellular network. It will conform to all Canadian regulations, including removing any risk of driver tamperi 👇🏼

• 
  John Morrison (@DJohnMorrison) reported 12 minutes ago

  Wow Telus loyalty sucks. When can't do a deal they offer to buy back customers to someone with long term 25 years, person pretty much says yea feel free to go to other companies then. @TELUS @TELUSsupport

• 
  Karen Douglas (@karenbdc) reported 13 minutes ago

  Yesterday cellular outage (Rogers). Today, home internet outage (Telus). I guess I should just stay offline

• 
  Paul Waddell (@PaulWaddell2) reported 14 minutes ago

  So very frustrating with Telus. I am getting frequent emails to migrate our email address by May 2 or we lose our email address. I have tried every way to talk to someone to get help and the links don’t work either. Telus. Your a phone company.