Telus Outage Report in Coquitlam, British Columbia
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The latest reports from users having issues in Coquitlam come from postal codes V3E and V3K.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (24%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Coquitlam, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Delta, Burnaby, Port Coquitlam, Coquitlam, Maple Ridge, Port Moody, New Westminster and Pitt Meadows.
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Community Discussion
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Telus Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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🎙Sikadime🔈 (@Sikadime) reported from Coquitlam, British Columbia
@CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.
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Oladada (@whourDaDa) reported from Burnaby, British Columbia
One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia
@toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.
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trevor (@vancitytrevor) reported from New Westminster, British Columbia
@TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia
@maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.
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Rob Foster (@rjfoster1511) reported from Vancouver, British Columbia
@TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.
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Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported from Vancouver, British Columbia
@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.
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Chris Falskow (@falskow) reported from Delta, British Columbia
@TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia
@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?
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mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia
God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia
I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.
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Lexa Hobenshield (@LexaHobenshield) reported from Anmore, British Columbia
@TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters
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Stefano Buliani (@sapessi) reported from Vancouver, British Columbia
@lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia
@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.
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Brad Veinot (@VanCityVeinot) reported from Vancouver, British Columbia
Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw
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E-Comm 9-1-1 (@EComm911_info) reported from Vancouver, British Columbia
.@TELUS advises that service has been restored.
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia
I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia
So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
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Vic (@vicvirk) reported from Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jean-Marc Hayward (@MrDwarfman) reported
@TELUSsupport 19 years with Telus Mobility and they tell me no more deals what a slap in the face! And they call me a loyal customer LOL
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IT'SOK (@SHEESH21183369) reported
@TELUS not impressed. 1. Bought new phone from you and am client. Telus kiosk wouldn't help me set up new phone if I didn't pay $50. Assumed I bought phone at LDrugs. 2. TV loses signal. 3. Phone calls drop . 4. Cannot change my pik tv channels. Ready to move on.
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Andy 💉 🇺🇦 🇨🇦Я стою з Україною (@UncleRee1) reported
I am infuriated by a company that has TWICE now been asked to send a bill. Nit one in nearly 6 months. Currently my TV and internet are down despite me phoning earlier (on hold for an hour) to report a payment. FFS. On hold AGAIN now. @TELUSsupport @TELUS #yql
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Iain McKechnie (@IainMcKechnie) reported
@K_elly_B @rwpickard @TELUS They are not concerned but that is not all that important as there is bigger issues at play
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Lexi 🌾 is a very mean girl (@Lexi_InTheCave) reported
y'all complaining about housing prices and the job market but what I'll never forgive boomers for is being the reason Telus doesn't include an input button on their optik television remotes
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jasper™ (@yourcoolneighbr) reported
this robot ***** on the customer service line has me on hold for minutes then says "stop bullying, visit telus's websites for how we can stop bullying" w h a t
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OF-2 Vancouver 3X 🇺🇦 (@2_vancouver) reported
@creole62 PS the #telus router is not under my control! It's @TELUS 's so called wi-fi offerings throughout the city. Shaw Go never fails to work...
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Geoffrey Cann (@geoffreycann) reported
Customer relationships are contestable. They are particularly contestable right now because of #digital innovations. The company that makes me a fan of their service and not blame me for accounting problems is going to win. Not @TELUS
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Oz Garip (@OguzGarip) reported
Asked for a call back from @TELUS @TELUSsupport and they literally ring me like a half second and hang up…is this a joke ?
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Adi Lally (@adilally3) reported
@TELUSsupport well I would like to file a complaint against Telus fibre bulid team for playing the blame game on township. Thank you and I would like ticket made with it.