1. Home
  2. Companies
  3. Telus
  4. Coquitlam
Telus

Telus outages and service status in Coquitlam, British Columbia

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Coquitlam, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • 33% Internet (33%)
  • 33% Phone (33%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 11% TV (11%)

The latest reports from users having issues in Coquitlam come from postal codes V3K and V3J .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Coquitlam, British Columbia

The most recent Telus outage reports came from the following cities: New Westminster, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.

CityProblem TypeReport Time
New Westminster Phone 13 days ago
Coquitlam Internet 19 days ago
Coquitlam Internet 21 days ago
Burnaby Total Blackout 21 days ago
Coquitlam Phone 21 days ago
Coquitlam Phone 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

  • chrismitcheldlr
    Chris Mitchell (@chrismitcheldlr) reported from Coquitlam, British Columbia

    As a Telus Mobile customer, having wifi in the tunnel is a huge plus. You can check bus connections for PoMo or Burquitlam Station without data (which can be spotty after leaving the tunnel).

  • KelseyWebbratz
    Kelsey Webb (@KelseyWebbratz) reported from Burnaby, British Columbia

    Got home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.

  • smjnews
    Soren Jensen (@smjnews) reported from Anmore, British Columbia

    @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

  • RajeshPrashar
    Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia

    @TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.

  • VancitySaggu
    Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia

    @FlossYourTooth Wtf what’s this on Telus?

  • KalpnaSolanki1
    Kalpna (@KalpnaSolanki1) reported from Burnaby, British Columbia

    @TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    It’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.

  • johnb45_reid
    John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Telus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.

  • apukwa
    Scott M. (@apukwa) reported from Coquitlam, British Columbia

    Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

  • DaleCadeau
    DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • Marcrakee
    Marcrake (@Marcrakee) reported from Burnaby, British Columbia

    @TELUS Roses are red Violets are blue My internet is down Can't work at all

  • Zharphyn
    Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia

    @TELUS @TELUSsupport @TELUSBusiness I just had the most unpleasant CSR experiences of my life, dealing with your CSRs. The names they gave me were ‘Joe’ and ‘Lovly’. Extremely rude and unhelpful. I even asked for a supervisor, and was refused.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.

  • KalpnaSolanki1
    Kalpna (@KalpnaSolanki1) reported from Burnaby, British Columbia

    Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL

  • iheliconnet
    HeliConnect (@iheliconnet) reported from Delta, British Columbia

    @TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

  • bigfid25
    Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia

    @drex @TELUS That sucks dude

  • Life_is_2_Long
    Tee (@Life_is_2_Long) reported from Delta, British Columbia

    @stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WordsAreCrucial
    RoseAnne Hutchence (@WordsAreCrucial) reported

    @TELUS @TELUSsupport My telephone bill went up 30% from last month. Service has not improved, I'm receiving NO additional features for this extra cost. Great way to lose a long-time (35 year) client! Thankfully, other service providers offer competitive rates.

  • barnyard_burke
    burke🇨🇦 (@barnyard_burke) reported

    So much for being a @TELUS loyalty customer. What happened Telus? Been a customer for 20 years. Can't get a small deal on a new contract.

  • DekokAl49436
    Al Dekok (@DekokAl49436) reported

    @TELUSsupport My Telus account that we reset etc.that was working,is no longer working. I can't notify or speak to a agent without an account. Telus makes it impossible. I need to speak with someone from Support.

  • VicRizzzz
    VR! (@VicRizzzz) reported

    @Telus why does your cellular network always so slow . Please do something about it

  • JayeWalter
    Jaye R. Walter MBA, CFP, CIM, TEP, FMA, FCSI (@JayeWalter) reported

    @VanIsleInvestor Bell has endured similar issues, and cut the sacred dividend. Odds are Telus will. Management has stated deleveraging is a priority. Value trap, or invest in the turnaround ?

  • TigerKenny2
    Granny Agnus Smith (@TigerKenny2) reported

    @TELUS why are your phones not working

  • yesitismeagainz
    itsmeforsure(DB) (@yesitismeagainz) reported

    @PhooeysPhosters I love. We are rural and beats telus crap all to hell....

  • remtotheb
    rem (@remtotheb) reported

    had to go to telus today to fix my iphone and unsuccessfully tried to hide all of my hucklerobby art 😭

  • DrewRickard2
    Drew Rickard (@DrewRickard2) reported

    @AlanErrington Yes same problem via Telus TV, must be a Global issue??

  • daisydexter4
    Janice Chytra (@daisydexter4) reported

    @janmedo49 Pierre has no real world experience. None. The only real job he’s had was as a telephone customer service rep for Telus. That’s it! 😳 He’s not qualified to run Canada. Period.