Telus outages and service status in Coquitlam, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Coquitlam, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jun 2, 11:39 AM EDT.
- Internet (57%)
- Phone (29%)
- Wi-fi (14%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 8: Problems at Telus
Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Coquitlam, British Columbia
The most recent Telus outage reports came from the following cities: Burnaby, New Westminster, Maple Ridge, and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby
|
Internet | 6 days ago |
|
Burnaby
|
Wi-fi | 7 days ago |
|
Burnaby
|
Phone | 7 days ago |
|
Burnaby
|
Internet | 12 days ago |
|
New Westminster
|
Internet | 16 days ago |
|
Burnaby
|
Phone | 20 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Telus Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaEvery 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.
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Slurms MacKenzie (@gh0stflesh) reported from Coquitlam, British ColumbiaTelus pls come fix our internet I haven't been able to take my Spanish lessons in a full week and the duolingo owl is trying to kill me
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Kelsey Webb (@KelseyWebbratz) reported from Burnaby, British ColumbiaGot home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.
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Troy Weatherly (@troysweather) reported from Delta, British Columbia@TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia@roguekiwi1 I feel your pain. It is now 3:45pm Saturday. I finally got through at 3pm today after starting at noon. They said the reboot of the system that they suspended in error would take 15minutes it has been 45 minutes and still nothing. 😡😡😡#telussucks #telus #terrible
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Margieville (@Margieville) reported from Burnaby, British ColumbiaOver the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.
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Rob Bahd (@robbahd) reported from Delta, British Columbia@RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.
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Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaEvery week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaTelus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.
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C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia@CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.
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Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia@SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.
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Ron Sine (@RSine57) reported from Burnaby, British Columbia@TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better
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Shahraz Kassam (@Shamindiamonds) reported from Burnaby, British Columbia25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.
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Oladada (@whourDaDa) reported from Burnaby, British ColumbiaOne of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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TIPOE (@Zecco9999) reported@VanIsleInvestor Disagree, Telus service has deteriorated materially. People are actually going back to Shaw(ROGERS) in my neck of the woods.Their most impressive stat is they sponsor the WHITECAPS!
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Nikki (@Nikki98212136) reported@Cal_sssteve @WiretapMediaCa @TELUS Now they're rewarded with 3 new water guzzling ai data centers in BC. Outsourcing, terrible corporations get water before Indigenous people. Some Indigenous people ard bought off, so that issue quietly went moot.
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Nsamba (@NvaZirobwe) reported@benmwine @faibanet Never be royal to these companies they don’t care about you I learnt the hard way. I for one I use Rogers communications but these guys increased my bill from 50$ to 70$ without notice I switched to Telus who gave me 40$ 1Gbps Rogers called me and gave me 1.5Gbps at 35$.
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Lucid Bull (@lucidbull69) reported@TELUS I sent you a dm and still no phone call. You continue to charge me when I haven’t lived there for months. No wonder everyone hates you. I’ve been a loyal customer for 26 years this is insane
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GZ (@BuddTender) reported@koodo So even while using a telus network , the parent company doesn't have enough backups .
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horsegal65 (@horsegal65) reportedTelus service has declined so bad, a lady called me today I couldn’t understand her.. she couldn’t pronounce my name her English was that bad and there were roosters crowing in the background. This isn’t the first time ..I hung up on her. Beyond ridiculous @TELUSsupport
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The Weird Canadian (@Weird_Canadian) reported@BetaKit @EvanLSolomon Then why is Telus building out the data centres? They never release a public bid on them....
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Carnivorous Vegan (@ZoeyFeldman) reported@MelissaLMRogers @JasminLaine_ @TELUSsupport Public Mobile is owned by Telus and uses the same network but is much cheaper. If you own your phone it is a better option. $40 a month gets you a lot of data. They have family plans as well.
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Carl Johnson (@Johnscn1) reported@jodyvance @TELUSsupport @TELUS I was having troubles for months last year. Finally a technician said he needed to send it to another department. No trouble since…..they are not all created equal.
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Darnell S (@DarnellS83747) reported@hussien_th62406 @TELUS The absolute worst !