Telus Outage Report in Coquitlam, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and tv.
The latest reports from users having issues in Coquitlam come from postal codes V3E.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Telus
Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (24%)
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TV (8%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Coquitlam, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Port Moody, New Westminster, Port Coquitlam, Coquitlam, Delta and Maple Ridge.
City | Problem Type | Report Time |
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Phone | ||
Internet | ||
Wi-fi | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia
@infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.
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Cam Cavers (@camcavers) reported from Vancouver, British Columbia
@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia
I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.
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Kerri Coombs (@kerricoombs) reported from Vancouver, British Columbia
@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.
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Paul Barraclough (@paul_wb_wtf) reported from Delta, British Columbia
Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.
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Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported from Vancouver, British Columbia
@AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia
@TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia
@dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.
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Lucas Mastelaro (@lucasmastelaro) reported from Vancouver, British Columbia
Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice
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Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia
@infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia
@moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus
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Brad Atchison (@Brad604) reported from New Westminster, British Columbia
Anyone else having Koodo/Telus issues right now?
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Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported from Vancouver, British Columbia
@Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.
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freelance cyberbully (@d_esiree_______) reported from Vancouver, British Columbia
In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.
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Juancho (@jchoisea) reported from Coquitlam, British Columbia
Watching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia
@TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.
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Trevor (@EastvanTrev) reported from Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia
@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
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E-Comm 9-1-1 (@EComm911_info) reported from Burnaby, British Columbia
UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia
@FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jayden Connolly (@JaydenConnolly6) reported
Whoever was stuck in the Telus ***** on Whitemud couldn’t have just “fallen in” glad he’s being charged. Play stupid games win stupid prizes
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J. Karen Parker (@jkparker) reported
@TELUS I’m actually on Teksavvy DSL and it worked this morning. The Telus outage map last night didn’t cover my address but I’m guessing it extended a bit further than indicated.
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Steven (@faria_wong) reported
Telus ADT app IS NOT WORKING. Telus is not providing any answers. Spent 3 hours on the phone and all I get is that they will look into it. Come on - THE APP IS NOT WORKING? What’s the issue and when will it be fixed. I am appalled at the poor service from Telus. I am frustrated.
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Nicsy05 (@nicsy05) reported
@TELUS @TELUSsupport you and your customer support are terrible! Employ people in Canada and make the process simple FFS
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yabadaba oligarch (@yabadabadio) reported
Cheapest Telus plan is $90 wtf lol
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Steven (@faria_wong) reported
@TELUSsupport The ADT app IS NOT WORKING. Telus is not providing me with answers. Spent 3 hours on the phone and all I get is that they will look into it. Come on - THE APP IS NOT WORKING? What’s the issue and when will it be fixed. I am appalled at the poor service from Telus.
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Miss Charlotte (@Misscharlottesw) reported
case 18383736 - @TELUS You didnt take it serious when I said I had security issues; I was kidnapped April 2-3 it would have been great to have a phone to call for help....smh #CustomerService #youshouldbeashamed - lawsuit pending....
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Ren (@KittenBeeboo_) reported
@TELUSsupport @TELUS going on day y without internet and of course I feel annoying calling everyday no outages online but I call and of course there outages only to my adress yet the house beside me with telus as well is fine 🙃 a fix soon would be great 👍
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Ernie Iceman (@Ernieiceman) reported
After dealing with Telus in Acheson and slow wifi we thought we hit the jackpot when Shaw said they were building a fibre optics. Sadly they kept delaying and delaying, so Starlink it is.
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Quest4Six 🇺🇦 (@Deaner_232) reported
@rascalgas Im having that issue on my pixel now, i think it my be a network issue with Telus