Telus

Telus Outage Report in Coquitlam, British Columbia

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The latest reports from users having issues in Coquitlam come from postal codes V3K and V3E.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Coquitlam, British Columbia 06/24/2024 05:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Telus outage reports came from the following cities: Burnaby, Vancouver, New Westminster, Maple Ridge, Pitt Meadows, Port Coquitlam, Coquitlam and Delta.

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City Problem Type Report Time
CanadaBurnaby Internet
CanadaBurnaby Internet
CanadaVancouver Internet
CanadaBurnaby Internet
CanadaBurnaby Internet
CanadaVancouver Wi-fi

Community Discussion

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Telus Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

  • apukwa Scott M. (@apukwa) reported from Coquitlam, British Columbia

    Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

  • msmit Michael Smit (@msmit) reported from Vancouver, British Columbia

    @telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.

  • naidoo_emmanuel Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia

    @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

  • Aanshik1 aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!

  • PickledGingerBC C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia

    @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

  • SamGorC SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia

    I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.

  • mmgreid Mark the Teacher (@mmgreid) reported from Vancouver, British Columbia

    @CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

  • SamGorC SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia

    I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.

  • rxstephanie Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia

    @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

  • SuzieCanuck Sue🇨🇦 😎🍺 (@SuzieCanuck) reported from Vancouver, British Columbia

    @lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • xX___Missy___Xx Missy (@xX___Missy___Xx) reported

    @JulieYAli @TELUSsupport @TELUS sucks.

  • BCBoisvert Brian (@BCBoisvert) reported

    @telus users beware Telus added a product TELUS Online Security - Standard with out my permission and have charged me 2 months for a service I never wanted. Review your bills to see if you are being charged for this. Going to be demanding a credit for every month they billed for

  • Patrick23228032 Patrick (@Patrick23228032) reported

    @TELUS look serious problem with your Telus security hardware as it's causing me to not sleep at night. A circuit supresses the output of a radio receiver if the signal strength falls below a certain level. Squelch. That is what is going on in my area.

  • RodPowers4you Rod Powers (@RodPowers4you) reported

    @Steph_Pollock @TELUS Now they know where you live. That's why I never answer the door anymore.

  • RobertR96506389 Robert R (@RobertR96506389) reported

    @TELUSsupport IMAGINE A COMPANY(TELUS/KOODO) SELLING A WARRANTY PHONE NOT FIXING THEIR WARRANTIED PHONE WHEN IT NEEDED REPAIR. THUS FORCING THE CUSTOMER TO PURCHASE THE SAME PHONE FROM APPLE FOR 846.37. IF THATS NOT BAD ENOUGH STILL CHARGING CUSTOMER THE TAB FOR THE BROKEN WARANTIED PRODUCT!

  • JulieYAli Julie Ali (@JulieYAli) reported

    @TELUSsupport How many other customers are there who think that they have cancelled service and are still being charged by automatic bank payments. Good thing I cancelled auto payments or I would have been charged more money. What is going on at Telus? I am annoyed.

  • LPCarmichael Lindsay Carmichael (@LPCarmichael) reported

    @CFJC_Today @cbcnewsbc A logging truck took out lines on Mamette Lake Road Monday & @TELUS won't restore phone lines until May 25 leaving many people incl. seniors with no home phone in an area without cell service. People should know this company doesn't care about customers!

  • boswellparadise Val Kaufman (@boswellparadise) reported

    @kaufchris @TELUS Way to go @TELUS, I guess you will be reimbursing this customer their daily pay for not being able to do their jobs for 5 days!!!!

  • otter_bean Sarah and sprouting (@otter_bean) reported

    Anyone else having Telus network issues?? I've had three calls go straight to voicemail while I still apparently had full bars, and just, GLACIALLY slow connection speeds

  • MegKilmour meg kilmour (@MegKilmour) reported

    @TELUSsupport @TELUS Do you not keep records? Assurances from your CSRs must be meaningless why would I want to stay with a company that systematically lies to me. WORST COMPANY EVER