Telus outages and service status in Coquitlam, British Columbia
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- Telus generated 0 outage signals in the last 24 hours around Coquitlam, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- Internet (50%)
- Phone (33%)
- Wi-fi (17%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Coquitlam, British Columbia
The most recent Telus outage reports came from the following cities: Burnaby, New Westminster, Maple Ridge, and Delta.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 9 days ago |
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Wi-fi | 10 days ago |
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Phone | 10 days ago |
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Internet | 15 days ago |
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Internet | 19 days ago |
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Phone | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”
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Tac one (@rightoutthere) reported from Coquitlam, British ColumbiaWith all the neg. crap I read against Telus, I'd like to say, ever since we switched from Shaw to Telus our lives have become communication stress free. I run a complete wireless smart home, our service has been great, customer service has been outstanding + much lower bill..👍
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Dr. Pete Poovanna (@poovannact) reported from New Westminster, British Columbia@TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.
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mike blackmon (@MikeyBlackmon) reported from Burnaby, British ColumbiaWow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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Ron Sine (@RSine57) reported from Burnaby, British Columbia@TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaEvery 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.
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섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported from Maple Ridge, British ColumbiaWhy ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses
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Marcrake (@Marcrakee) reported from Burnaby, British Columbia@TELUS Roses are red Violets are blue My internet is down Can't work at all
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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John Reid (@johnb45_reid) reported from Coquitlam, British ColumbiaTelus I sent you a message but Twitter has a problem. It keeps saying we are trying to verify you and then it can't. Is this how big money talks?
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Johnson (@Schmidt_show) reported from Maple Ridge, British Columbia@Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.
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Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
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John Reid (@johnb45_reid) reported from Coquitlam, British ColumbiaWhy is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaIt’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaAnd yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.
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Vic (@vicvirk) reported from Maple Ridge, British Columbia@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaTelus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaLiterally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.
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Shahraz Kassam (@Shamindiamonds) reported from Burnaby, British Columbia25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.
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Soren Jensen (@smjnews) reported from Anmore, British Columbia@TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ron McNeil (@DzynrRon) reportedPractice two is currently underway and your idiot stupid Guide says Practice one, step it up and get more professional or I’m going to telus
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Post-Modern Public Servant (@PrincessPragma1) reported@Martyupnorth A literal miracle. Let's get some Graces to work for Telus. It took two of us a year and dozens of calls and emails to get Telus to stop double-billing us for security. Then it took 1.5 hours to cancel and close another account. Are they hoping we'll give up and keep paying?
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DemonicAngelAlan 🇨🇦 🏳️🌈 (@Alan_Demonic) reported@wongkarwasian The amount of people I still find paying $100+ for like 2gb on Telus because they just pay the bill and move on sucks SO MUCH but I feel so glad when I find them and can get them moved for something better
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AslamS (@aslamsabir9) reportedTelus fraudulent practices. Telus is charging me for home security service which Ido not have. It was cancelled more than a year ago.they are charging me $15.00 plus GST $.75 Hard to get phone connection. They divert you to AI. There should be a person to talk with.
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Lee Redpath (@redman_mather) reported@field2fieldag @Bell_MTSHelps @Bell_MTS Doesn’t matter who you’re with, that stretch is a dead zone. I’m with public mobile which is owned by telus and that area is pretty poor
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@TELUSsupport @TELUS cut off my grandpa’s phone without notice. Better get it fixed before I file a bigger complaint than social media.
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Ezequiel Friscia (@elfriscia) reported@iPhoneinCanada @TELUS what about driving the price down instead? Out of the big 3 you are the most expensive even after considering @Wealthsimple promotions.
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Re Boot (@rebo0ot) reported@DaBluedudeGames @TELUS @TELUSsupport They’ve never ever spent any money 💰 on web development. Try logging in and navigating around in different areas. It’s a cringe experience. And their mobile app is worse if that’s even possible but they managed to succeed.
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NeverTrustPoliticians (@onlyafewcows) reported@VPPSunshine (S)….. real competition would be better. I consider Telus to be closer to mafia than an actual service provider.
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🇨🇦James🇨🇦 (@beardincanada) reported@jadelilyli @TELUS Yes they call all the time. Never leave a voicemail. As a service they offer they should know how to use it. So annoying. It’s starting to become harassment and I’m sure we all know that’s against the law. DO BETTER TELUS!!!