1. Home
  2. Companies
  3. Telus
  4. Coquitlam, British Columbia
Telus

Telus Outage Report in Coquitlam, British Columbia

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Coquitlam come from postal codes V3K and V3J .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Telus outage reports came from the following cities: Coquitlam, Burnaby, Coquitlam, New Westminster, and Pitt Meadows.

CityProblem TypeReport Time
Coquitlam Internet 5 days ago
Coquitlam Internet 7 days ago
Burnaby Total Blackout 7 days ago
Coquitlam Phone 7 days ago
Coquitlam Phone 7 days ago
Burnaby Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

  • Marcrakee
    Marcrake (@Marcrakee) reported from Burnaby, British Columbia

    @TELUS Roses are red Roses are blue My internet is down Can't work at all

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

  • AmandaSW87
    Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.

  • StockmanJim
    jim stockman (@StockmanJim) reported from Coquitlam, British Columbia

    @nconvey Same happened with me for Shaw yesterday. 1019 then call back saying #1. Waited an additional 38 minutes and then apologetic because couldn’t help. Going to see Telus today.

  • Marcrakee
    Marcrake (@Marcrakee) reported from Burnaby, British Columbia

    @TELUS Roses are red Violets are blue My internet is down Can't work at all

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

  • smjnews
    Soren Jensen (@smjnews) reported from Anmore, British Columbia

    @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Literally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.

  • whourDaDa
    Oladada (@whourDaDa) reported from Burnaby, British Columbia

    One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.

  • troysweather
    Troy Weatherly (@troysweather) reported from Delta, British Columbia

    @TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.

  • yeoncomi
    섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported from Maple Ridge, British Columbia

    Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

  • poovannact
    Dr. Pete Poovanna (@poovannact) reported from New Westminster, British Columbia

    @TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.

  • uniontrevor1975
    Trevor (@uniontrevor1975) reported from New Westminster, British Columbia

    @rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • John786717632
    cape (@John786717632) reported

    @TELUS The worst company and service ever. I tried to switch my internet and tv services to Telus they show up and don’t even have fiber run to my house. They had my front yard dug up for 1 1/2 years. They have a technician waste half my day and can’t even give me services

  • CaribbeanBreez_
    CaribbeanBreeze (@CaribbeanBreez_) reported

    @WhittyPics @reneritchie Same issue occurred with CDMA networks over a decade ago - Verizon and Sprint in the USA, ClearNet (became Telus), and Bell here in Canada. Nobody cared back then no complaints then.

  • PaulEAndrews
    Paul Andrews (@PaulEAndrews) reported

    @TamaraVineberg @Bell I don't think they care! I tried reaching out to @TELUS for my parents. They offered $5 discount on basic $80 plan. So two phones, $150/month for phone service is a bit much for seniors on fixed incomes. And $80 a month is a little outrageous for anyone to pay IMO.

  • RueNahcMohr
    Rue Mohr (@RueNahcMohr) reported

    I think this explains the sudden uptick in junk mail. The login credentials for my account to sign up for a doctor was sold to Telus, who would have 'shared' the information. GRRRRR. @TELUSsupport I can sue you for selling my information right?

  • MirzaZafar321
    Mirza Zafar Mehmood (@MirzaZafar321) reported

    @TELUS Don't believe any deal from Telus. guy came to my door. I took home & cell phone package. service is bad and monthly bill is much higher than premised. Called 15 times, my issues is not fixed. Telus loyalty guy Peter told me don't trust on door knocking guys from Telus.

  • sssssshyone
    Sssssshyone (@sssssshyone) reported

    @TELUSsupport advice PLEASE. I've got a home phone line ripping off the side of my house, dangling lower & lower. Who at TELUS should I be talking to, and can you help me out with some contact info? Tried calling the general contact line, never get anywhere.

  • JJTwyford
    Justin Twyford (@JJTwyford) reported

    @TELUSsupport It was right. I called back and WASTED over an hour trying to get my order released. Now my order is delayed. Worst experience in my 20+ years with @TELUS and seriously had me considering options.

  • FunkybunchesOO
    Mark Johnson (@FunkybunchesOO) reported

    @TELUSsupport The Telus tech who went to add internet to another unit in my building unplugged mine. And then a week later Telus after I complained finally sent a different tech to the fix it. Stop hiring contractors who don't GAF.

  • John786717632
    cape (@John786717632) reported

    @TELUSsupport The worst company and service ever. I tried to switch my internet and tv services to Telus they show up and don’t even have fiber run to my house. They had my front yard dug up for 1 1/2 years. They have a technician waste half my day and can’t even give me services

  • JockCartier
    **** Cartier (@JockCartier) reported

    @GreysonKnutson @stevensandor Yeah, I'm on Telus so we've were treated to it for free for most of the time... and it mainly just seems like one big informercial for their OTT service. Nothing compelling. It was like an afterthought. Even the guide listings were terrible