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Telus Outage Report in Coquitlam, British Columbia

Why is my Telus service not working?

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The latest reports from users having issues in Coquitlam come from postal codes V3K and V3J .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Telus outage reports came from the following cities: Coquitlam, Burnaby, Coquitlam, New Westminster, and Pitt Meadows.

CityProblem TypeReport Time
Coquitlam Internet 3 days ago
Coquitlam Internet 5 days ago
Burnaby Total Blackout 5 days ago
Coquitlam Phone 5 days ago
Coquitlam Phone 5 days ago
Burnaby Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    It’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.

  • mattcolangelo
    Matt Colangelo (@mattcolangelo) reported from Burnaby, British Columbia

    @telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

  • bigfid25
    Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia

    @drex @TELUS That sucks dude

  • ntman__
    Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia

    @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

  • ProfLalonde
    Patrick C. Lalonde (@ProfLalonde) reported from New Westminster, British Columbia

    @reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating

  • naidoo_emmanuel
    Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia

    @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

  • bigfid25
    Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia

    @drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged

  • robbahd
    Rob Bahd (@robbahd) reported from Delta, British Columbia

    @RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.

  • njfavengers
    Nicholas John Ellan (@njfavengers) reported from Burnaby, British Columbia

    Hey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear

  • PickledGingerBC
    C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia

    @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

  • apukwa
    Scott M. (@apukwa) reported from Coquitlam, British Columbia

    Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

  • RitchWorld
    RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia

    @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

  • VancitySaggu
    Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia

    @FlossYourTooth Wtf what’s this on Telus?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pmunny100
    pmunny (@pmunny100) reported

    Want to voice my complaint about how difficult it is to unlock a phone with @Rogers. I have a phone given to me by a Rogers customer, I have their account number, but you still won't carrier unlock for me. It's anti-consumer policy. Bell and Telus make it no hassle. Be better.

  • andrew_leach
    Andrew Leach (@andrew_leach) reported

    @occam_r No, but we do have two telus routers in series (don't ask, they set it up) but I don't think that's the issue.

  • Dprang
    Dianne P (@Dprang) reported

    @luvmynucks @TekSavvyBuzz @Bell Telus is not much different. Each looks good when they run specials for a time, but it all goes up. Bell and Rogers compete almost too much helping the costs to rise. Hey, we have 5 G as a result. Third parties are less, but if one has a problem, the 'mother' co will act slow.

  • ShawnWebster13
    Shawn Webster (@ShawnWebster13) reported

    @luvmynucks @TekSavvyBuzz @Bell As a former Telus customer, Telus are not decent people.

  • Takurua2
    Takurua (@Takurua2) reported

    @tkhereandthere @steeletalk @TELUS The problem with that feature is the number of gov & other employees working from home that use privacy settings for their numbers don’t come up on call display. I’m getting up to 4 spoofed number scam calls a day.

  • SusanBlack
    Susan (Niven) Black (she/her) (@SusanBlack) reported

    @steeletalk @TELUS *** about Rogers? Any help there?

  • gordbailey
    Gord Bailey (@gordbailey) reported

    @steeletalk I’d ask Telus why they can’t do a better job of shutting these clowns down... surely the technology is there to blunt these calls...

  • The1TrueBioWolf
    BɪᴏWᴏʟғ (@The1TrueBioWolf) reported

    @VancityReynolds @Mintmobile You really want to stir the **** pot? Bring Mint to Canada where we could enjoy dependable service. Currently were stuck under the tyrannical douchebag thumbs of the CRTC and the big three, Rogers Wireless, Bell Mobility, and Telus Mobility) and it sucks bud.

  • puckerglen
    Puckerglen (@puckerglen) reported

    @malcolmert @steeletalk Guy lost his ****...called Telus...unsuccessful of course.

  • Sopwith_
    Sopwith (@Sopwith_) reported

    @steeletalk It is inconceivable that the telcos don’t have the technology to authenticate a call. If we fined them $10,000 for every illegal call on their network the problem would be solved by tomorrow morning. The reason it isn’t is that the telcos make money on it. @TELUS