Telus Outage Report in Coquitlam, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Telus
Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Coquitlam, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, New Westminster, Burnaby, Coquitlam, Pitt Meadows and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Phone | |
| New Westminster |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Scott M.
(@apukwa) reported
from
Coquitlam, British Columbia
Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless
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C.R. Martel, Esq.
(@PickledGingerBC) reported
from
Coquitlam, British Columbia
@CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.
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Stefano Buliani
(@sapessi) reported
from
Vancouver, British Columbia
I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!
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Ciara Hempseed
(@CiaraHempseed) reported
from
Vancouver, British Columbia
I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night
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Emmanuel Naidoo
(@naidoo_emmanuel) reported
from
Burnaby, British Columbia
@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
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Mark the Teacher
(@mmgreid) reported
from
Vancouver, British Columbia
@CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.
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Michael Smit
(@msmit) reported
from
Vancouver, British Columbia
@telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.
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Karla كارلا جبيلي (she/her)
(@asianhabibti) reported
from
Vancouver, British Columbia
Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
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Sue🇨🇦 😎🍺
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?
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Stephanie Hahn
(@rxstephanie) reported
from
Vancouver, British Columbia
@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh
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aanshik1
(@Aanshik1) reported
from
Vancouver, British Columbia
@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
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SGC Dream a little. Dream a lot.
(@SamGorC) reported
from
Vancouver, British Columbia
I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.
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SGC Dream a little. Dream a lot.
(@SamGorC) reported
from
Vancouver, British Columbia
I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Simply Having An Undertow Shitscram Lime
(@_Rewhan) reported
Yes, TELUS does this ALL the time. They're literally the worst for it, too.
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Carlos Mcc
(@CarlosMccfilms) reported
@TELUS not sure how you've been getting away with charging people while they wait for their sim card to arrive. Found out today while waiting for my new sim card to arrive I was getting billed even though I can't even use any of my features or service.
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Aaron Kay
(@dekay11) reported
@TELUSsupport Your callback service is full for the day by 11am each day. I have been disconnected on a callback twice with no follow up. At this point, definitely would not recommend TELUS for support or customer service.
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Linda B
(@lberg1969) reported
@CTVNews Telus is charging 1.5% if a customer pays their bill with a credit card. This was a new added fee, that started in 2022. More $ for the corporate giants.
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Douglas Tompson
(@DTSaskatoon) reported
@TELUS My thirteen year old son informs me that the Telus cell phone network in Saskatchewan will no longer support his hand-me-down iPhone 6 in the New Year. Is this correct? Thanks! I see that the cheapest iPhone online is still over $500 and he wants the iPhone 14 Pro Max…
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Ayumu-senpaii 🇵🇪 (DARK/NSFW)
(@AyumusenpaiiDK) reported
from
Hamilton, Ontario
@PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress
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Synthetic Animals
(@moodyangela) reported
@Vickietorious Wtf Isn’t it also charged extra if you use a credit card? Or is that just Telus?
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Will sookram
(@anthony126456) reported
TELUS customer service sucks!!!!!!! I cancelled my service and there is a refund. They are not sending it, called them but cannot get anyone and online service doesn’t help either!!!! NEVER Telus again!!!!
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Lucas
(@Lucas46459161) reported
@cbcnewsbc Telus are so shameless! Communication companies in Canada, including rogus telus and bell, are rubbish, with poor service, high fees, and service calls that test the bottom line of tolerance... When will this industry change? Are there real companies that serve consumers?
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jingle all the way
(@Vickietorious) reported
@moodyangela That's Telus and they lost that decision btw...but never fear, they are so hard done by they will find another way to do it.