Telus Outage Report in Coquitlam, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Coquitlam come from postal codes V3K.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (12%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Coquitlam, British Columbia
The most recent Telus outage reports came from the following cities: Delta, Vancouver, Burnaby, Coquitlam, Maple Ridge, Port Coquitlam, New Westminster, Coquitlam and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Delta |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Burnaby |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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Paul Barraclough
(@paul_wb_wtf) reported
from
Delta, British Columbia
Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.
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Lucas Mastelaro
(@lucasmastelaro) reported
from
Vancouver, British Columbia
Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.
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Juancho
(@jchoisea) reported
from
Coquitlam, British Columbia
Watching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus
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E-Comm 9-1-1
(@EComm911_info) reported
from
Burnaby, British Columbia
UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.
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Kerri Coombs
(@kerricoombs) reported
from
Vancouver, British Columbia
@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.
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Peter Ryan 🇨🇦🇺🇦
(@pcryan5) reported
from
Vancouver, British Columbia
@AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…
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Brad Atchison
(@Brad604) reported
from
New Westminster, British Columbia
Anyone else having Koodo/Telus issues right now?
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freelance cyberbully
(@d_esiree_______) reported
from
Vancouver, British Columbia
In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Mat Thomas
(@EmptyUK) reported
from
Vancouver, British Columbia
The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab
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Cam Cavers FKA Cam Cabers
(@camcavers) reported
from
Vancouver, British Columbia
@infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.
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Cam Cavers FKA Cam Cabers
(@camcavers) reported
from
Vancouver, British Columbia
@infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.
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Bobbi-Lee Loganberg 🌻
(@BLeeLoganberg) reported
from
Vancouver, British Columbia
@Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ni-chola
(@nicolagavins) reported
@TELUSsupport Despite knowing it was a @telus error, you wouldn’t prioritize sending a tech to fix it. You did offer a measly $50 off a bill for your screw up. So 14 days without a phone, daily hour plus long holds, only to go through the same hassle and non solution day after day.
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Joanne
(@JoanneV1961) reported
@TELUSsupport extremely disappointed in Telus customer service. Have been trying for 12 days to open up a new business account for a company that has been in business for over 30 years. I need to be contacted by upper level management at 905 632 8503 ext 204
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Trevor Pott(Keep 🇺🇦 free);
(@cakeis_not_alie) reported
@billplein .@Telus doesn't _have_ any competition out here. Except from Starlink. And Telus knows that Starlink can't service enough customers to be a real threat. So I am unlikely to see fibre deployed here in my lifetime.
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EMO LEBLANC™©® RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
Pretty sad when I have to take my phone off of my @TELUS WIFI just to post to @Meta I am so glad I have PURE FIBRE by @TELUSsupport ! Fiber optics that are slow and suck beyond belief ! Can I go back to dial-up ?
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Michéal Taylor 🇺🇦🇨🇦
(@MichealJRTaylor) reported
I think my favourite part about @TELUS internet is having to reset the whole system after a power outage. Or just randomly when it stops working. Sometimes a new SSID, sometimes new hardware. It's always a fun adventure 😶
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Anil Pereira 🙏🏾
(@AnilHPereira) reported
@TELUSsupport 21 year customer of both TELUS and ADT Canada and ADT and currently in customer support he’ll having spoken to 4 different depts. I need an executive to call me ASAP. Please advise
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Melissa
(@dreamsandcolour) reported
. @TELUSsupport why am I being told by customer service that there isn’t a customer service rep that I can speak to? @TELUS
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Rob
(@whit3rob) reported
.@telus trying to steal me as a customer from their own company @koodo and have the nerve to tack on $150 activation fees. I'm sure that works on a lot of people, not me. You just angered me. #canada #terrible #customerexperience
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Christina Bjornstad
(@CIBjornstad) reported
Gotta love it when Telus knocks on my door to poach me from a different service provider. And the sales person tries to talk in circles getting caught in providing misinformation and wasting my time. Oh and then comes back twice in the evening to annoy you again. #goaway @TELUS
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Brodie Friesen 🇨🇦💉
(@Brodie_Friesen) reported
@TELUSsupport @TELUS Starlink experiencing 3-4x download and upload as we were getting at the SmartHub, with 100mbps as opposed to the 15-20 with Telus. Next step is switching the phones away! Note that this is unconfigured and in a poor-LOS area. Half the sky is blocked!