Telus outages and service status in Coquitlam, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Coquitlam, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- Internet (50%)
- Phone (33%)
- Wi-fi (17%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Telus
Telus is having issues since 04:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Coquitlam, British Columbia
The most recent Telus outage reports came from the following cities: Burnaby, New Westminster, Maple Ridge, and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby
|
Internet | 11 days ago |
|
Burnaby
|
Wi-fi | 12 days ago |
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Burnaby
|
Phone | 12 days ago |
|
Burnaby
|
Internet | 16 days ago |
|
New Westminster
|
Internet | 21 days ago |
|
Burnaby
|
Phone | 25 days ago |
Community Discussion
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Telus Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaAnd yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.
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trevor (@vancitytrevor) reported from New Westminster, British Columbia@TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaEvery 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.
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E-Comm 9-1-1 (@EComm911_info) reported from Burnaby, British ColumbiaUPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.
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Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia@FlossYourTooth Wtf what’s this on Telus?
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Johnson (@Schmidt_show) reported from Maple Ridge, British Columbia@Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.
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Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
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🎙Sikadime🔈 (@Sikadime) reported from Coquitlam, British Columbia@CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.
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Tee (@Life_is_2_Long) reported from Delta, British Columbia@stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating
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John Reid (@johnb45_reid) reported from Coquitlam, British ColumbiaTelus I sent you a message but Twitter has a problem. It keeps saying we are trying to verify you and then it can't. Is this how big money talks?
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Trevor (@uniontrevor1975) reported from New Westminster, British Columbia@rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaLiterally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.
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jim stockman (@StockmanJim) reported from Coquitlam, British Columbia@nconvey Same happened with me for Shaw yesterday. 1019 then call back saying #1. Waited an additional 38 minutes and then apologetic because couldn’t help. Going to see Telus today.
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Chris Mitchell (@chrismitcheldlr) reported from Coquitlam, British ColumbiaAs a Telus Mobile customer, having wifi in the tunnel is a huge plus. You can check bus connections for PoMo or Burquitlam Station without data (which can be spotty after leaving the tunnel).
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaEvery week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Juancho (@jchoisea) reported from Coquitlam, British ColumbiaWatching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!
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Taylor (@seeking_Taylor) reported from Delta, British ColumbiaAnd now I need to deal with Telus mobility. Frustrating really because I’ve been a loyal mobility and home TV customer for over 15 years and it all seems like a massive rip off.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Smile All the time (@SmileAllthetim4) reported@JonFraserTF @TELUS they are all bad - bell telus rogers anyway - the quiet best customers are ones they hose the most - customer service sucks and new customers onboard often at significantly less than the 20 year customers
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R J Harley (@dr_r_j_harley) reported@JonFraserTF @TELUS I could say similar things about Bell. Our oligopolies provide terrible service across the board.
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D Ranan (@dergleen) reported@JonFraserTF @TELUS They left my senior mom without a landline phone for 9 months because someone hit the box in her alley and they couldn’t be bothered to repair it. One day I was on hold for 4 hours to get through to a service agent. 🤬
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Here for Now (@CardozaBuilds) reported@JonFraserTF @TELUS My Bring It Back with Telus ended mid April. I paid out the hardware and ported to Rogers. I had had enough of their poor service, inconsistent network and their need to charge for a new SIM card even though it was their recommendation as a possible remedy to my network issues.
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Canada Goose 🇨🇦 (@CanadaGoose911) reportedI quit Telus 20 years ago. They are all bad but Telus is the worst.
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Mike (@fvkasm2x) reported@JonFraserTF @TELUS We left them last year after 20 years! Problem after problem the past 3 years with no customer service or effort to fix the issues.
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Ehrmantraut Capital (@EhrmantrautCap_) reportedAmpliTech Group $AMPG and an overview of its customers: Telus $T.TO - 5G/O-RAN. AmpliTech has already secured a multi-year LOI from Telus and purchase orders. Telus furthermore needs 30,000 AmpliTech radios for its O-RAN buildout until 2029. With each unit costing atleast $10,000, you're looking at a minimum $300 million cumulative revenue until 2029, excluding service/maintenance/installation fees that AmpliTech can charge to Telus. $NVDA, Northeastern University - AI-RAN. Both $NVDA and $AMPG are part of the Open6G project at Northeastern University (supported by the US government), and it is likely that $NVDA is interested in $AMPG's proprietary O-RAN CAT B 64T64R Massive MIMO radio unit, which sends out signals based on NVIDIA AI Aerial's AI-driven calculations (running on Blackwell or Grace Hopper GPUs). $IBM, $AMZN - cryogenic LNAs for quantum. Quantum computers store info in qubits at a temperature of 4 Kelvin (-269 degrees Celsius), these give off very weak signals that need to be amplified without creating any noise. AmpliTech has cryogenic LNAs that can withstand these temperatures. $BA, $NOC, $LMT, US Air Force - LNAs for defense for the purpose of communications, radar and electronic warfare. AmpliTech has military-grade LNAs, that have passed years of qualifications and are fully produced in the US, an important requirement. NASA, $VSAT, $WBD, Paramount - SATCOM/satellite communications equipment. AmpliTech sells LNAs that allow LEO satellites and ground stations to pick up very weak signals and translate them into useful data. They also sell PAs (Power Amplifiers) that allow LEO sats to send signals across large distances. Rarely do you see a microcap with such an impressive list of customers. Below, a complete overview of AmpliTech's customers can be seen, which includes more than just the ones I mentioned above (picture is from @rk8215).
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PG (@gramm76) reported@JonFraserTF @PaulB527811000 @TELUS When I switched to Bell from Rogers it was a very pleasant experience, but I caution you, fee creep is a real thing and their service standards have dropped off in the last little while. Still better than Rogers by a mile, but I find they are not as committed to excellent service
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Alexander Grant (@bk1022) reported@PsudoMike Okay. Although I guess I'd say there is no longer an incentive to buy hardware from Telus. Telus's best customer retention pricing is still worse than BestBuy, let alone other places.
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PsudoMike 🇨🇦 (@PsudoMike) reported@KerrGordon Not typically — SIM cards are separate from the device. The phone connects to the network via the SIM (or eSIM). Telus framing it as hardware doesn't change that it's a mandatory access fee.