Telus Outage Report in Kensington-Cedar Cottage, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington-Cedar Cottage, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kensington-Cedar Cottage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Kensington-Cedar Cottage, British Columbia
The most recent Telus outage reports came from the following cities: Burnaby, Surrey, Vancouver, North Vancouver, New Westminster, Richmond and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Internet | |
| Surrey |
Internet | |
| Surrey |
Internet | |
| Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Burnaby |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Kensington-Cedar Cottage, British Columbia
Latest outage, problems and issue reports in Kensington-Cedar Cottage and nearby locations:
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.
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Lucas Mastelaro
(@lucasmastelaro) reported
from
Vancouver, British Columbia
Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice
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Brandon Weese
(@brandonweese89) reported
from
North Vancouver, British Columbia
@TELUS suddenly no service for over 5 minutes. What’s the issue????
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Olumuyiwa Igbalajobi, Ph.D
(@olumuyiwaayo) reported
from
West End, British Columbia
Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!
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Dan Machholz
(@DanMachholz) reported
from
Surrey, British Columbia
@ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
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Vic Wozniak
(@vicwozniak) reported
from
Surrey, British Columbia
@TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street
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Peter Ryan 🇨🇦🇺🇦
(@pcryan5) reported
from
Vancouver, British Columbia
@AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.
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Jen Robbins
(@jenxrobbins) reported
from
Surrey, British Columbia
@TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available
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GrandpaNippy
(@kiemag) reported
from
Westmount, British Columbia
@vancitysportswx It is a good route but not capable of handling the inevitable increase in volume, cell coverage is terrible #telus #rogers need to come up with an immediate upgrade plan
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🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦
(@SamMurchison69) reported
from
Richmond, British Columbia
@CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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LotusBlossom
(@AbbyKuzSi4) reported
@TELUS @ShawInfo @Rogers They downgraded in some cases because nonflex optics shatters, optics flex needed secondary system to preventline flow of light issues or magnetics wave tampering or optiofluiducs cymatic tampering. Mixed systems aremore secure and can stay fast.
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priyabates
(@priyabates) reported
After about 10 years with @TELUS, I feel I am officially done. Which Canadian smart phone and data provider would you recommend switching to? I'm tired of them selling me stuff I don't need, and having to wait on hold when I do need a resolution. Are they all the same?
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TayTay (PSN: HallowedPhoenix)
(@TheOnlyQTay) reported
@TELUS @TELUSsupport We have been having issues with our internet all morning up in Fort McMurray. No reported service outages on your site, but there definitely is. Any eta on a fix as our work requires internet access.
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Steve 🇺🇦
(@tewha) reported
I’m terrified that when Telus eventually answers this call I will forget to unmute myself and they’ll hang up on me.
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S P
(@simerpurewal) reported
My wifi and Optik tv has been lagging for 3 days straight and called tech support numerous times without resolution. Paying 200 plus dollars a month for service that doesn’t work right now #telus #needtocanceltelus
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Synthetic Animals
(@moodyangela) reported
@AntonvWalraven @jjhorgan Also drives down wages locally as they flood the market and make it competitive I’m curious how many will be privately contracted or hired under private companies, like Telus
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Kalita Nite
(@KalitaNite) reported
Nevermind! It's totally telus having issues this morning!
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Chayse C
(@chaysecarr) reported
@Shawridgefarm @bridgetschill I left bell because anytime I had a problem with phone service or internet they did nothing to correct the issue and basically gave me the we don’t care mentality, Telus has been great to deal with and helpful with anything I’ve asked
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Lisa Van Kampen
(@vankampal) reported
@KenneaPaul @WhistlerBlckcmb @TELUS Holy ****! They need to check school schedules! It is Spring Break somewhere!
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Synthetic Animals
(@moodyangela) reported
The system is rigged. No gov works for us. And each subsequent gov just guts and outsources more of our services Underfunding healthcare so it fails and people support privatization through Telus Health, which is poaching the insufficient GPs we have now