Telus

Telus Outage Report in Kensington-Cedar Cottage, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kensington-Cedar Cottage, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kensington-Cedar Cottage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kensington-Cedar Cottage, British Columbia 06/16/2024 02:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Kensington-Cedar Cottage, British Columbia

The most recent Telus outage reports came from the following cities: Burnaby, Richmond, Vancouver, Surrey, North Vancouver, New Westminster, Delta and Port Moody.

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City Problem Type Report Time
CanadaBurnaby TV
CanadaRichmond Internet
CanadaVancouver Internet
CanadaBurnaby Internet
CanadaBurnaby Internet
CanadaVancouver Internet

Community Discussion

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Telus Issues Reports Near Kensington-Cedar Cottage, British Columbia

Latest outage, problems and issue reports in Kensington-Cedar Cottage and nearby locations:

  • robmackaydunn Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    @TELUSsupport I seriously can’t remember how many times I’ve filled out your “Bring the TELUS PureFibre® network to my neighbourhood” form. TELUS marketers even call us to sell us PureFibre, only for us to have to explain to them that for some unexplainable reason @WestVanDistrict isn’t served

  • DaleCadeau DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • DaleCadeau DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • asim_maple Asim Maple (@asim_maple) reported from Surrey, British Columbia

    @TELUS @TELUSsupport what's the best contact to call to cancel the new telus tv connection I took couple of days back. Never experienced such worst slowest service ever

  • DaleCadeau DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • Vancouverowls Vancouver Owls™️ (@Vancouverowls) reported from Vancouver, British Columbia

    @WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven

  • robmackaydunn Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    Been hearing “coming soon” for 4+ years…is there an infrastructure issue with @TELUS & @WestVanDistrict?

  • thatmelanielynn MelanieSerre (@thatmelanielynn) reported from Vancouver, British Columbia

    @TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!

  • pyeinburnaby Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia

    Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

  • robmackaydunn Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    @TELUSsupport @WestVanDistrict As a longtime TELUS mobility x2, home security, Internet 50 x2 & Optik TV customer, I think it’s a fair question to ask why #PureFibre isn’t offered to @WestVanDistrict? After 4+ years of “coming soon”, I’m politely asking for a straightforward answer. Thank you

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.

  • pyeinburnaby Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia

    @roguekiwi1 I feel your pain. It is now 3:45pm Saturday. I finally got through at 3pm today after starting at noon. They said the reboot of the system that they suspended in error would take 15minutes it has been 45 minutes and still nothing. 😡😡😡#telussucks #telus #terrible

  • Ryansisson7 VWbugNuT (@Ryansisson7) reported from Surrey, British Columbia

    @TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!

  • realgabeangel gabrielle (@realgabeangel) reported from Richmond, British Columbia

    @FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of

  • dyhiapadilla Dyhia Belhabib (@dyhiapadilla) reported from North Vancouver, British Columbia

    When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?

  • robmackaydunn Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    @TELUS’ internet service has gotten so bad that we have to pay for 2 DSL lines to keep our TV, Internet and security system somewhat stable.

  • 2022inYVR_CA Nathan Sheng (@2022inYVR_CA) reported from Richmond, British Columbia

    @Telus, this #telus outage seems to be rather strategic. Somethings still work others don’t…

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

  • JayGarfs Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @TELUS @TELUSsupport #piktv #telusplus can you please fix telus+ this is getting ridiculous

  • Maria_here HODLouly (@Maria_here) reported from Burnaby, British Columbia

    @theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GerhardMack1 Gerhard Mack (@GerhardMack1) reported

    @jacquesleger17 @DanAlbas That won't be accurate either. At least on Telus, the plan prices went down but the change wasn't automatic. I had to manually make the change to save the money.

  • _bkuh_ bk (@_bkuh_) reported

    @wiens55 Absolutely livid that Telus doesn’t carry the Eagle Sports Network smh

  • brainbah1 brainbah (@brainbah1) reported

    @TELUS I did a map coverage comparison of my area and wow telus has poor coverage compared to rogers, I'm not changing but common telus get your service coverage increased

  • benlucier Ben Lucier (@benlucier) reported

    Out of curiosity, I clicked on "OFFERS" to see what they have for a customer of 3+ years. How nice of TELUS to save me $10 bucks for a phone repair. Outside of that, no special offers for me. (I don't deserve them anyway).

  • raughy Leah MacFarlane (@raughy) reported

    …and that someone from @TELUSsupport @telus who value my business (!!!) will be calling me to fix ASAP! Next morning 7:20…nothing. Crickets. This is what passes for #CustomerService ?

  • ziparillo Ziparillo (@ziparillo) reported

    @krisster8 So now your a victim but the Canadian people who elected you to that seat then you betray them are the bad people? Well **** you expect a lot more of the same from the East coast to the West coast. PS I hear Telus call center is hiring.

  • ignovercook overcook ll (@ignovercook) reported

    @7passing telus fiber i get 1k up n down

  • raughy Leah MacFarlane (@raughy) reported

    …2:20pm, because now I’m wondering where tech is. Long wait, so @TELUSsupport @telus give me a callback. Buddy on the callback says “says here on the file customer canceled the install” I’m at this point ARE YOU FREAKING KIDDING ME…

  • noname_actual Lake Side Papa (@noname_actual) reported

    @TELUSsupport Or just fixing the listings maybe? That seems like the right way to provide a service. Channel guides have been around since TV programs were black and white…. It’s either a OneSoccer or Telus issue. Asking a customer to find a solution is backwards to how customer service works

  • raughy Leah MacFarlane (@raughy) reported

    @telus @TELUSsupport still nothing from your “customer service”, re technician no-show yesterday(1-3pm PST), spoke with you on the phone and messaged on here “assured” of a callback(3:08pmPST), still nothing!