Telus Outage Report in Kensington-Cedar Cottage, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington-Cedar Cottage, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kensington-Cedar Cottage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Kensington-Cedar Cottage, British Columbia
The most recent Telus outage reports came from the following cities: Burnaby, Vancouver, Richmond, New Westminster, Surrey, North Vancouver and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
TV | |
| Burnaby |
Total Blackout | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Kensington-Cedar Cottage, British Columbia
Latest outage, problems and issue reports in Kensington-Cedar Cottage and nearby locations:
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Email down and out in Vancouver.....again. Thanks for nothing #Telus.
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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HeliConnect
(@iheliconnet) reported
from
Delta, British Columbia
@TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!
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SbonnerABV
(@SbonnerABV) reported
from
Vancouver, British Columbia
I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.
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Kimberley Bowie
(@KimABowie) reported
from
Vancouver, British Columbia
@Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.
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Stefan Hawes
(@hawes) reported
from
Vancouver, British Columbia
Discovering a problem with the modern world. When your Internet goes down and you have to wait a couple of days for someone to come by to fix it, you’re also without TV, movies, and music. Might just have to read in silence. @TELUS
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Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
@TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!
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Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS When you’ve been using PureFibre internet for over 4 years and to find out that the new home you’re moving into does not have PureFibre even though the website and TELUS support confirmed that we have it, is a shitty to find out on your moving day 👎 1/2
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Grainne McElroy
(@GrainneMcElroy) reported
from
Richmond, British Columbia
Support: Manage the Help @TELUS #BCNET201
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Mark Breslaw
(@MarkBreslaw) reported
from
Vancouver, British Columbia
@TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.
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Michelle Bancroft
(@banger19) reported
from
Vancouver, British Columbia
@TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation
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River B^#!$ Meowjin
(@MeowjinBoo) reported
from
Vancouver, British Columbia
@smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!
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BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
Every single time I have to talk to @TELUSsupport (often) it’s a great experience. I know people have TELUS issues but I am consistently pleased with their service and not enough people say positive things on this yelling machine.
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Taka🖖🇨🇦
(@TakaakiMasuda1) reported
TELUS sales rep messes up my landline transfer. It was supposed to be same # as Shaw but on the bill it’s not the same. And internet $99 is promotion for 2yrs and then jumps to $175/mo. That being said, the speed is incomparable to my previous slow-fi so even when I take out
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Pheenoid
(@pheenopolis) reported
@MikeK_mode I'm a Telus customer. And he knows my real name. You might want to let him know that if he accesses my info for anything other than business reasons I'll have his job so fast it'll make his head spin. Might put a crimp in his budding finance career.
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Luke
(@Chubbybeerguy) reported
Asked @TELUSsupport for help, no response, phoned #Telus & after 40 minutes agent comes on but clearly has no idea what to do. She then hangs up on me while I am waiting for her to figure it out. #pathetic
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Lorne Guse
(@lorneguse) reported
@TELUSsupport We recently switched from @ShawInfo to Telus and we are having nothing but problems with our PVR. We've had to reboot the machine 8-10 times so far just to watch our shows. The last tech support agent that I spoke with treated me like a child. Can I get some support
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LooksLike
(@DomaLady) reported
@stevenchase @globeandmail My question stands why is Canada providing financial support for research institutes that support Beijing's positions? Esp. when Telus has yet to remove its (huawei) equipment, which has now been installed on some 80 towers and sites in the national capital region.
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KW
(@wangkevinzifeng) reported
2/ The professor responsible for the research project said only Cisco or Huawei would put down money for this. I wonder is this some form of hidden indictment on Canada's telecommunication oligopolies: Rogers, Bell, Telus, etc.
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Andy Roberts
(@scaryfish) reported
@Gaohmee Wow - they're so much better/cheaper than Telus and Shaw (Shaw have data caps? wtf?)
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Sherry Ells
(@SherryElls) reported
@rfs7 Awww thank you Roberta. It never fails. I get the cable included in my rent so I can’t phone Telus. I have to get my landlord to deal with it. Today I managed to get it working again.
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Bree Foxx 🦊
(@bree_foxx) reported
Second time getting someone to fix my internet and he did it in less than an hour. @TELUS if you trained your people correctly I wouldn’t have had a bad 5 1/2 hour install the first time. Thank god for this second guy.
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Wanda P-A
(@ladymysticriver) reported
Really @TELUS?? Door to door harassing me at my home on a holiday Monday, during an ongoing pandemic? And then when I tell the guy, through the screen door I'm not interested in changing my current cell provider, I get a snarky rude response? Way to not EVER get my business