Telus Outage Report in Norgate, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Norgate, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Norgate, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Port Moody, Richmond and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| North Vancouver |
Wi-fi | |
| Vancouver |
Total Blackout | |
| North Vancouver |
Phone | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Norgate, British Columbia
Latest outage, problems and issue reports in Norgate and nearby locations:
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Rob MacKay-Dunn 🇨🇦
(@robmackaydunn) reported
from
Westmount, British Columbia
@TELUSsupport @WestVanDistrict As a longtime TELUS mobility x2, home security, Internet 50 x2 & Optik TV customer, I think it’s a fair question to ask why #PureFibre isn’t offered to @WestVanDistrict? After 4+ years of “coming soon”, I’m politely asking for a straightforward answer. Thank you
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Grant Dawson
(@pyeinburnaby) reported
from
Buckingham Heights, British Columbia
@roguekiwi1 I feel your pain. It is now 3:45pm Saturday. I finally got through at 3pm today after starting at noon. They said the reboot of the system that they suspended in error would take 15minutes it has been 45 minutes and still nothing. 😡😡😡#telussucks #telus #terrible
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Nicky Bullets
(@nbrosef) reported
from
Vancouver, British Columbia
@BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV 📺 be never had complaints about your internet just watch the upselling. Bloodsuckers all of them so.
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mama bear 🙈🙉🙊 🏳️🌈
(@trackwanderer) reported
from
Vancouver, British Columbia
@BigNasty6oh4 I have telus for everything. Service is mostly OK. I find them easy to deal with, but I'm also assertive as **** ( without goimg full Karen on them) what keeps me with them though honestly is the massive discount we get through their deal with our building ( 40% discount)
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gabrielle
(@realgabeangel) reported
from
Richmond, British Columbia
@FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.
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DaleCadeau
(@DaleCadeau) reported
from
Delta, British Columbia
@GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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MelanieSerre
(@thatmelanielynn) reported
from
Vancouver, British Columbia
@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!
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Vancouver Owls™️
(@Vancouverowls) reported
from
Vancouver, British Columbia
@WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven
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Nathan Sheng
(@2022inYVR_CA) reported
from
Richmond, British Columbia
@Telus, this #telus outage seems to be rather strategic. Somethings still work others don’t…
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Grant Dawson
(@pyeinburnaby) reported
from
Buckingham Heights, British Columbia
Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already
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Rob MacKay-Dunn 🇨🇦
(@robmackaydunn) reported
from
Westmount, British Columbia
@TELUS’ internet service has gotten so bad that we have to pay for 2 DSL lines to keep our TV, Internet and security system somewhat stable.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.
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DaleCadeau
(@DaleCadeau) reported
from
Delta, British Columbia
@DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Jason Michael
(@JayGarfs) reported
from
Richmond, British Columbia
@TELUS @TELUSsupport #piktv #telusplus can you please fix telus+ this is getting ridiculous
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DaleCadeau
(@DaleCadeau) reported
from
Delta, British Columbia
@richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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HODLouly
(@Maria_here) reported
from
Burnaby, British Columbia
@theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold
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Rob MacKay-Dunn 🇨🇦
(@robmackaydunn) reported
from
Westmount, British Columbia
@TELUSsupport I seriously can’t remember how many times I’ve filled out your “Bring the TELUS PureFibre® network to my neighbourhood” form. TELUS marketers even call us to sell us PureFibre, only for us to have to explain to them that for some unexplainable reason @WestVanDistrict isn’t served
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Rob MacKay-Dunn 🇨🇦
(@robmackaydunn) reported
from
Westmount, British Columbia
Been hearing “coming soon” for 4+ years…is there an infrastructure issue with @TELUS & @WestVanDistrict?
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Dyhia Belhabib
(@dyhiapadilla) reported
from
North Vancouver, British Columbia
When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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jai sachdeva
(@JaiSachdeva297) reported
@TELUS @TELUSsupport I don’t understand what customer service you guys provide these days I have booked a phone with plan yesterday and haven’t got any email for confirmation and when I called in today they mentioned that deal is no more? Like seriously?
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Rockhound
(@Rockhou41188997) reported
@TELUS So who can I contact at Telus that actually has a goddam brain and someone thats not going to pass the buck and actually do their goddam job and fix Telus screw up again??? SERIOUSLY IF YOU READ THE NOTES IN MY ACCOUNT YOU CRAP YOUR PANTS
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Hagarr
(@604Hagarr) reported
*update* still not working. And @Shawhelp can’t revert modem. @TELUS I’m a free agent looking for a new team
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˗ˏˋ- Jeff the Alien -ˎˊ˗
(@HackDefendr) reported
@old_gray_wolf @jstn @CVMiniGames That leaves a lot to play with legally speaking. They would need to define 'service account' for starters. But ultimately I don't subscribe to Telus so I'm not impacted.
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Steve
(@tewha) reported
If you thought Prime Video was bad, you should see Telus’s AppleTV app.
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Janne v2.022
(@JanneSkytt) reported
@RobSomerville1 @JaneSkocdopole @TELUS Sounds like what my friend used to have about 5to10 yrs ago; Full-speed HSPA "3G" mobile data connection with rake-type antenna on the roof, pointed precisely into nearest suitable cell tower with support for HSPA signal. The antenna catches 3G waves from much farther than >>
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TheRedFisher1
(@TheRedFisher1) reported
@jordanbpeterson @MBNA_Canada This reminds me of an incident a few years back trying to get a Telus representative on the line. Waited for 20-30 minutes a few times...and gave up. Then tried once more,waited for 40 minutes......before finally talking to someone I could hardly understand. Switched to Shaw
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Darci
(@DarciBrianne) reported
Do they work? Does a Telus tech have to come and install it or do they ship you one and install it yourself? We’ve really noticed with streaming to our google chrome cast. The family room tv sucks and it’s constantly pausing to load, but we have 0 issues in the bedroom tv.
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Mark Cunningham
(@MarkC902) reported
@KevinPayneDACH Weather the platform is private or public is not relevant. Both Microsoft Teams and TELUS are not public entity. What is relevant is if they use it to communicate municipal issues to constituents, which some of them clearly do, and therefore should be available to everyone.
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Tyson Schmidt
(@TysonSchmidt14) reported
@TELUSsupport whats the point of getting internet from @TELUS? I’ve had issues all month with internet being down and now my internet is down AGAIN. For someone who is reliant on internet to be at peak performance, I can’t wait to switch over to a company who keeps my internet up