Telus outages and service status in Norgate, British Columbia
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Norgate, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 30, 7:22 PM EDT.
- Internet (45%)
- Total Blackout (17%)
- Wi-fi (15%)
- Phone (15%)
- E-mail (6%)
- TV (2%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Norgate, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Norgate, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, New Westminster, Richmond, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Wi-fi | 3 hours ago |
|
Vancouver
|
Phone | 1 day ago |
|
Vancouver
|
Wi-fi | 2 days ago |
|
Vancouver
|
Total Blackout | 2 days ago |
|
Vancouver
|
Total Blackout | 2 days ago |
|
Burnaby
|
Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
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Telus Issues Reports Near Norgate, British Columbia
Latest outage, problems and issue reports in Norgate and nearby locations:
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Dyhia Belhabib (@dyhiapadilla) reported from North Vancouver, British ColumbiaWhen @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?
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Vancouver Owls™️ (@Vancouverowls) reported from Vancouver, British Columbia@WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.
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Cam Cavers (@camcavers) reported from Vancouver, British Columbia@wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia@TELUS’ internet service has gotten so bad that we have to pay for 2 DSL lines to keep our TV, Internet and security system somewhat stable.
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HODLouly (@Maria_here) reported from Burnaby, British Columbia@theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported from Vancouver, British Columbia@Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.
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Langley (@Test123Do) reported from Vancouver, British Columbia@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
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Patrick C. Lalonde (@ProfLalonde) reported from New Westminster, British Columbia@reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating
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Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
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mea70 (@doppelganger70) reported from North Vancouver, British ColumbiaIs #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan
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mike blackmon (@MikeyBlackmon) reported from Burnaby, British ColumbiaWow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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Sue🇨🇦 😎🍺 (@SuzieCanuck) reported from Vancouver, British Columbia@lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!
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aanshik1 (@Aanshik1) reported from Vancouver, British Columbia@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
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Lucas Mastelaro (@lucasmastelaro) reported from Vancouver, British ColumbiaCan you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Salty Albertan (@FringedCanuck) reported@MelissaLMRogers @va3kbc @TELUSsupport Screwed by the monopoly of telecom in Canada. I want to set a phone from the states. Far cheaper than Canada. Our bill is gross every month. Telus is garbage.
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“Breath” (@abelthebreezy) reported@PierrePoilievre Yes libs been saying u never had other than govrt job, here u just mentioned worked at a Telus call centre which means you have a gift patience! Hope libs heard that too!
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Mr. Green (@PerspectiveMg) reported@MelissaLMRogers @TELUSsupport Telus is the first problem, always Freedom Mobile or Public Mobile(Telus subbrand - if live outside freedom subscriber zone)
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Gab🇨🇦 (@GabLad92) reported@MelissaLMRogers @TELUSsupport Telus is your issue lol go with Fizz or Public mobile
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Lorne Teachout (@LorneTeachout) reported@YakkStack Sorry, it finally worked after about 10 minutes. Might just be another Telus glitch in internet service.
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むらくも (@MurakumoTsurugi) reportedAm I stupid and naive for being annoyed at the nimbyism here Telus' data centre will be powered by 98% renewables (hydro) and use 90% less water than traditional data centres And how are we supposed to have sovereign cloud capacity if we don't have the data centres for it
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fairwitness8 (@fairwitness8) reported@MelissaLMRogers @TELUSsupport And their customer service is horrendous. I recently quit Telus and joined Koodo for the same plan paying 50%
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Kevin Derulo (@derulo_kevin) reported@MelissaLMRogers @TELUSsupport Cancel that right now that’s ridiculous. Shop around in person you get better deals. I’m with telus paying 30CAD canada usa plan
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Carl Johnson (@Johnscn1) reported@jodyvance @TELUSsupport @TELUS I was having troubles for months last year. Finally a technician said he needed to send it to another department. No trouble since…..they are not all created equal.
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TimeEnergy Traveller (@fixingmoneybtc) reported@MelissaLMRogers @TELUSsupport You're paying for an expensive phone. I pay about $35 before discounts for an unlimited plan with Public mobile. It uses the name Telus network. Feel free to use my referral bonus. 7W08EK My specific plan isn't available now but anything more than about $35 and you're overpaying