Telus

Telus Outage Report in Norgate, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Norgate, British Columbia 03/09/2026 19:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Richmond, New Westminster, North Vancouver and Port Moody.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver TV
CanadaVancouver TV
CanadaBurnaby Total Blackout
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver TV

Community Discussion

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Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

  • SnBVancouver Salmon n'Bannock (@SnBVancouver) reported from Vancouver, British Columbia

    @TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.

  • moersch AHF AllHardwoodfloor (@moersch) reported from Vancouver, British Columbia

    @runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

  • IanAMartin 📷 𝙸𝚊𝚗 𝙰𝚕𝚎𝚡𝚊𝚗𝚍𝚎𝚛 𝙼𝚊𝚛𝚝𝚒𝚗 🎸 (@IanAMartin) reported from Mount Pleasant, British Columbia

    @Catelli2Oh Or a Telus customer, who is the big telco out here. I don’t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, there’s a massive pipeline down the west coast of North America anyway.

  • kate0madden Kate Madden (@kate0madden) reported from Vancouver, British Columbia

    @NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

  • mykeymause Moke (@mykeymause) reported from North Vancouver, British Columbia

    Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

  • chinitta dj fuentes (@chinitta) reported from Vancouver, British Columbia

    Conversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.

  • athayde_br Bruno Athayde 🇨🇦 🇧🇷 🏳️‍🌈 (@athayde_br) reported from Vancouver, British Columbia

    @TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

  • MartinvandenH Martin van den Hemel (@MartinvandenH) reported from Richmond, British Columbia

    Fantastic news. I’m a @TELUS customer and if they continued down the wrong path for 5G, I was considering switching to Rogers or Bell. Short-term pain for long-term gain.

  • StoryStory_Jo Jo Dworschak (@StoryStory_Jo) reported from Vancouver, British Columbia

    @Mutineer8961 @TELUS Definitely Telus! Not bad diy

  • golfercruz CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kalebfenoir Reluctant Writer (@Kalebfenoir) reported from Edmonton, Alberta

    Seems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.

  • SeditiousMe Seditious Me (@SeditiousMe) reported

    @dirklancer Got in trouble from official type people- YOUR NUMBER IS DISCONNECTED AND WE COULD NOT REACH YOU- Um no it is not, here let me phone my house with my cell phone while you watch- I was unimpressed with the tone, but it did change after that offer. They were with Telus, too.

  • Mikaufoxy Mikaufoxy 🐶💣🌻🇺🇦 (@Mikaufoxy) reported

    @TELUS A company called FDR Ltd. has been harassing me lately and I'm looking to block their contact from further contact because I don't want to do business with them. Can you help and investigate?

  • Matt_N710 Matt 710♨️ (@Matt_N710) reported

    @KyleDillon88 @DonnieandDhali I'm on Telus too and hearing the same issues

  • tilbaygeoforce1 @TilbayGeoForce (@tilbaygeoforce1) reported

    @Telus I was told you had noticed I was having connectivity issues and would be monitoring. Whatever or whoever is monitoring must be sleeping as I lose connection to internet 7-8 times a day. I just tried downloading a manual which failed twice. Message said connectivity issue

  • stewartbooks2 Daryl Stewart 🇨🇦 (@stewartbooks2) reported

    @jabo_vancouver The Telus lag on that was just stupid. I knew about that goal from you about at least minute before it happened. Actually wondered what ******** you were talking about? 🤪😳

  • stewartbooks2 Daryl Stewart 🇨🇦 (@stewartbooks2) reported

    @passittobulis Wow the Telus Optik lag time is terrible. Are you at the rink. You posted this at least a minute. Before I saw the goal.

  • apoorv66 Apoorv Badgujar (@apoorv66) reported

    @TELUSsupport I have already sent a text message to Telus Support

  • kristinafanzega kristina🇺🇦 (@kristinafanzega) reported

    I'm really tired of @TELUS @TELUSsupport never working 🤨

  • SeditiousMe Seditious Me (@SeditiousMe) reported

    @dirklancer It took a year+ for Telus to fix a glitch that made it so my relative could not call my shaw number. They first blamed it on shaw. Then they attempted to fix it but it did not work. They finally sorted it seven months later. That is not the only number that could not call me