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Telus outages and service status in Norgate, British Columbia

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Full Outage Map
  • Telus generated 6 outage signals in the last 24 hours around Norgate, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jun 1, 1:05 PM EDT.
  • 41% Internet (41%)
  • 20% Total Blackout (20%)
  • 16% Phone (16%)
  • 12% Wi-fi (12%)
  • 6% E-mail (6%)
  • 4% TV (4%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: Burnaby, Vancouver, New Westminster, Richmond, and North Vancouver.

CityProblem TypeReport Time
Burnaby Phone 8 minutes ago
Vancouver TV 7 hours ago
Vancouver Total Blackout 7 hours ago
Vancouver Total Blackout 7 hours ago
Vancouver Internet 16 hours ago
Vancouver Internet 17 hours ago

Nearby cities with recent reports

Vancouver

11 recent signals

7 hours ago
Burnaby

2 recent signals

8 minutes ago

Community Discussion

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Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

  • msmit
    Michael Smit (@msmit) reported from Vancouver, British Columbia

    @telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?

  • PaulDoroshenko
    Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.

  • trackwanderer
    mama bear (@trackwanderer) reported from Vancouver, British Columbia

    So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.

  • robmackaydunn
    Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    @TELUSsupport @WestVanDistrict As a longtime TELUS mobility x2, home security, Internet 50 x2 & Optik TV customer, I think it’s a fair question to ask why #PureFibre isn’t offered to @WestVanDistrict? After 4+ years of “coming soon”, I’m politely asking for a straightforward answer. Thank you

  • PaulDoroshenko
    Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.

  • Gusslin
    Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British Columbia

    Still having issues with @TELUS wireless

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • thatmelanielynn
    MelanieSerre (@thatmelanielynn) reported from Vancouver, British Columbia

    @TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

  • ProfLalonde
    Patrick C. Lalonde (@ProfLalonde) reported from New Westminster, British Columbia

    @reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @TELUS @TELUSsupport #piktv #telusplus can you please fix telus+ this is getting ridiculous

  • warandpeace
    Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia

    @MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯

  • daimanuel
    Dai Manuel (he/him) (@daimanuel) reported from Bowen Island, British Columbia

    @TELUSsupport This will be my last phone from @telus — after 10+ years really was hoping for a better customer experience. Thanks.

  • EComm911_info
    E-Comm 9-1-1 (@EComm911_info) reported from Burnaby, British Columbia

    UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC

  • nbrosef
    Nicky Bullets (@nbrosef) reported from Vancouver, British Columbia

    @BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV never had complaints about their internet and I okay poker online. Just watch the upselling. Bloodsuckers all of them so.

  • d_esiree_______
    freelance cyberbully (@d_esiree_______) reported from Vancouver, British Columbia

    In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertMutis1
    Dr Bud Prizeman (@RobertMutis1) reported

    @jodyvance @TELUS It’s crappy equipment. The digital boxes are total junk. We’ve had to replace ours twice due to a variety of issues.

  • PamelaG63253553
    Pamela Jill Garrison (@PamelaG63253553) reported

    Everyone, GET RID OF YOUR CELL PHONES, that will stop the bullshit. NO more control. I have no cell phone since Telus got pay off to the government scam. I am sure these companies will listen when mass amounts of people cancel their compliant devices. SIMPLE........

  • AlexSte49374492
    Alex Stevens (@AlexSte49374492) reported

    @privacylawyer Where's Bell, Rogers, Telus, Eastlink and all the other internet service providers? Have any of them even said a peep?

  • fairwitness8
    fairwitness8 (@fairwitness8) reported

    @MelissaLMRogers @TELUSsupport And their customer service is horrendous. I recently quit Telus and joined Koodo for the same plan paying 50%

  • adamhenrycfp
    Adam Henry, CFP (@adamhenrycfp) reported

    Things are expensive right now. An easy way to save some money is switching your phone plan to Public Mobile. It runs on the Telus network, so service feels the exact same. My wife and I made the switch a couple months ago. Took 10 minutes. Saving literally $120/month.

  • Real_Insights_
    Real Insights (@Real_Insights_) reported

    @MelissaLMRogers @TELUSsupport I managed to get down to $32/mo with fido. Not unlimited but way more data than I'd ever use. I was with Telus for a very long time, they never offered any good deals. Just watch for good deals and make the switch.

  • GunFarce
    LaserGuy: Every Silver Lining Has a Cloud Arnd It. (@GunFarce) reported

    @Thundercattttt0 @TruthFringe @BlueJays Ya, Telus just sent me an offer for 25gb and cell service for $25 a month.

  • the_ref14
    Tierneymisu (@the_ref14) reported

    @MelissaLMRogers @TELUSsupport Public mobile. $35 for 100gb good in Canada/us/Mexico. It's the Telus network.

  • MedHatCrew1
    MedHatRingCrew (@MedHatCrew1) reported

    @TELUSsupport @TELUS any idea when service is going to be restored to those of us not having internet in Medicine Hat? It’s been down all day. Even an acknowledgement that you know there is a problem would be nice

  • GraigCarlson
    Graig Carlson (@GraigCarlson) reported

    @TELUS so I’m trying to upgrade to a new phone. Since my current phone has to be returned in 15 days. Apparently the new phone is on back order and no estimated date of delivery. Customer service is basically that’s too bad. No other options. Really? That’s it?