Telus outages and service status in Norgate, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Norgate, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jun 9, 10:57 PM EDT.
- Internet (46%)
- Total Blackout (18%)
- Phone (15%)
- Wi-fi (13%)
- E-mail (5%)
- TV (3%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Norgate, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Telus
Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Norgate, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, New Westminster, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Wi-fi | 2 days ago |
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North Vancouver
|
Internet | 2 days ago |
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Vancouver
|
2 days ago | |
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Vancouver
|
Internet | 4 days ago |
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Vancouver
|
Internet | 8 days ago |
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Vancouver
|
Internet | 9 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
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Telus Issues Reports Near Norgate, British Columbia
Latest outage, problems and issue reports in Norgate and nearby locations:
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mike blackmon (@MikeyBlackmon) reported from Burnaby, British ColumbiaWow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?
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Ross Derewianko (@PingRD) reported from Vancouver, British ColumbiaSo @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.
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Diane S. Baker (@dianesbaker1) reported from Vancouver, British Columbia@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.
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aanshik1 (@Aanshik1) reported from Vancouver, British Columbia@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
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Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British ColumbiaStill habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.
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Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia@FlossYourTooth Wtf what’s this on Telus?
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Kristy J. (@kristygilljames) reported from North Vancouver, British ColumbiaMST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy
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Mark the Teacher (@mmgreid) reported from Vancouver, British Columbia@CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.
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GrandpaNippy (@kiemag) reported from Westmount, British Columbia@vancitysportswx It is a good route but not capable of handling the inevitable increase in volume, cell coverage is terrible #telus #rogers need to come up with an immediate upgrade plan
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Brad Atchison (@Brad604) reported from New Westminster, British ColumbiaAnyone else having Koodo/Telus issues right now?
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaTelus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.
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MelanieSerre (@thatmelanielynn) reported from Vancouver, British Columbia@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!
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Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported from West End, British ColumbiaHi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!
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Nicky Bullets (@nbrosef) reported from Vancouver, British Columbia@BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV 📺 be never had complaints about your internet just watch the upselling. Bloodsuckers all of them so.
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Kerri Coombs (@kerricoombs) reported from Vancouver, British Columbia@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mia (@Marielaina3) reported@JonFraserTF @TELUS I couldn't believe how difficult they made it for us to stop our services with them. Never again. They still call us. My husband swore at them last time telling them to quit calling us & hire someone who can speak english.
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Dustin 🇨🇦 (@dustinf) reported@JonFraserTF @TELUS Trying to cancel my Internet and tv package with Telus legit took 2 phones totaling 3hours 45 mins.. absolute run around and joke. They won’t let you ******* cancel
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Mike (@fvkasm2x) reported@JonFraserTF @TELUS We left them last year after 20 years! Problem after problem the past 3 years with no customer service or effort to fix the issues.
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Danny Galanz (@MicoPythondev28) reported@JonFraserTF @TELUS Any inputs about Freedom? Good and Bad? I’m ditching @TELUS
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Ehrmantraut Capital (@EhrmantrautCap_) reported@enochtalent @Lonsdale171255 The stock market is always unpredictable. But I do believe $AMPG is really a hidden gem here. Potentially $300 million revenue (could be more if the ASP on their radios is above $10k & service fees etc.) from here to 2029, from TELUS alone. The current market cap is only ~$200m.
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Goosedog (@Piccoq333) reported@JonFraserTF @TELUS I was a 30 year customer and got the service you described . I was happy to leave. All the Cdn Cell phone companies are the same when it comes to acknowledging customer loyalty.
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horsegal65 (@horsegal65) reportedTelus service has declined so bad, a lady called me today I couldn’t understand her.. she couldn’t pronounce my name her English was that bad and there were roosters crowing in the background. This isn’t the first time ..I hung up on her. Beyond ridiculous @TELUSsupport
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Maximum YT (@Maximum__YT) reported@status_is_down This seems like a Canada wide issue, cloudflare and telus is down.
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Johan N. (@rk8215) reportedMost $AMPG holders have no idea where the company's main product actually came from. So I did what I like do: I went through the SEC filings. What I found is quite interesting. AmpliTech sells its 64T64R Massive MIMO radio to a "Tier-1 North American MNO" under a +$40M LOI. The press releases never named the customer. But the filings do. An 8-K from early 2025 links the deal directly to Telus, which is one of Canada's three big telecom operators. But where the radio itself came from? This was quite interesting find. In March 2025, AmpliTech signed an $8M deal with a company called Titan Crest, LLC which is a private Delaware company to buy the IP behind its 5G ORAN radios. $4M in cash, $4M in shares, paid in two steps. Step 1 was only due after the Telus orders came in. So AmpliTech did not pay $8M for unproven tech and hope a customer would show up. They only paid once the customer was real. For a micro-cap, that is a smart, low-risk deal. Step 1 closed in April 2025: $3.5M cash + 914,635 shares. Step 2 is the one to watch now. The last $0.5M cash + $2.5M in shares is due this quarter or next (Q2/Q3 2026). It hands the full technology and IP rights to AmpliTech, plus a 10-year non-compete from Titan. In simple terms: the day that payment hits, AmpliTech fully owns the IP behind its #1 product. Until then, it does not. So the real $AMPG story is a chain: 1) Titan built the tech 2) AmpliTech turned it into a product and makes it in the USA 3) Telus uses it. Telus recently partnered with Samsung to build Canada’s First 5G Virtualized RAN, Open RAN Network which is quite telling when the market is heading. I wonder who is behind Titan Crest? A no-name Delaware LLC, sitting on ready-to-use 5G radio IP. NFA. DYOR. 🔥🚀
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ChinoAleman (@chinoalemano) reportedFirst $NVDA (detective). Then $AMZN Kuiper (detective). Now Telus (detective). $AMPG is a diamond in the rough, and Johan just dug up the part almost nobody knew. Shouldn't be a billion company already? Crazy. Go read his thread. 👀 Here's the gist of what he found in the SEC filings: The 64T64R radio that now drives ~75% of AmpliTech's revenue? They didn't spend years building that IP from scratch. They bought it. In March 2025, AMPG acquired the full IP behind its 5G O-RAN radios from a private Delaware company, Titan Crest, for $8M, $3M cash, $5M in stock. And as Johan points out: The structure is the genius part. They didn't gamble $8M on unproven tech and pray a customer would show up. The bulk of the payment only triggered once a real Tier-1 carrier placed its order, and the filings name that carrier: Telus, one of Canada's big three. They paid for the IP only after the customer was already real. For a micro-cap, that's about as low-risk as an acquisition gets. Instead of burning years and millions on R&D... AMPG bolted its real strengths. RF engineering, US-based manufacturing, certifications, onto ready-made, validated IP. Years of time-to-market, erased. And on the final milestone, AMPG owns that IP outright, plus a 10-year non-compete locking the seller out. The flagship becomes fully, exclusively theirs. The chain Johan lays out is already live: → Titan built the tech. → AMPG turned it into a made-in-USA product. → Telus is deploying it. A sub-$200M company that bought the engine of its own growth, cheaply, almost risk-free, customer already locked in. Great find, @rk8215. This is the kind of DD that actually moves the needle. 🫡 Not financial advice. I'm long $AMPG. DYOR.