Telus outages and service status in Norgate, British Columbia

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, New Westminster, and Richmond.

City	Problem Type	Report Time
Vancouver	Wi-fi	2 days ago
North Vancouver	Internet	2 days ago
Vancouver	E-mail	2 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	7 days ago
Vancouver	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

• 
  Cam Cavers FKA Cam Cabers (@camcavers) reported 5 minutes ago from Vancouver, British Columbia

  @infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 7 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

• 
  Kerri Coombs (@kerricoombs) reported 13 minutes ago from Vancouver, British Columbia

  @pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.

• 
  Dave Pasin (@dave_pasin) reported 17 minutes ago from Vancouver, British Columbia

  @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

• 
  Dave Pasin (@dave_pasin) reported 19 minutes ago from Vancouver, British Columbia

  @casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?

• 
  freelance cyberbully (@d_esiree_______) reported 23 minutes ago from Vancouver, British Columbia

  In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.

• 
  Grant Dawson (@pyeinburnaby) reported 24 minutes ago from Buckingham Heights, British Columbia

  Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

• 
  Cam Cavers FKA Cam Cabers (@camcavers) reported 27 minutes ago from Vancouver, British Columbia

  @infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back

• 
  BdblE (@MsYouDoYou) reported 29 minutes ago from Burnaby, British Columbia

  @moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus

• 
  Dave Pasin (@dave_pasin) reported 31 minutes ago from Vancouver, British Columbia

  @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

• 
  Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported 32 minutes ago from Vancouver, British Columbia

  @Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.

• 
  BdblE (@MsYouDoYou) reported 34 minutes ago from Burnaby, British Columbia

  God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

• 
  David Schreck (@StrategicThghts) reported 46 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  David Schreck (@StrategicThghts) reported 50 minutes ago from North Vancouver, British Columbia

  @marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.

• 
  SGC Dream a little. Dream a lot. (@SamGorC) reported 51 minutes ago from Vancouver, British Columbia

  I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.

• 
  Sue🇨🇦 😎🍺 (@SuzieCanuck) reported 51 minutes ago from Vancouver, British Columbia

  @lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?

• 
  BdblE (@MsYouDoYou) reported 53 minutes ago from Burnaby, British Columbia

  @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

• 
  Antman 🐜🐜 (@ntman__) reported 54 minutes ago from Burnaby, British Columbia

  @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

• 
  johnny V. (@punkrokk65) reported 54 minutes ago from Vancouver, British Columbia

  @TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

• 
  BdblE (@MsYouDoYou) reported 60 minutes ago from Burnaby, British Columbia

  @dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  B R R | Between Reason and Rage (@ReasonAndRage) reported 6 minutes ago

  Have been on hold with @Rogers for over an hour. This is for a business account. Not even an option for a call back, like Telus offers. As with everything else, prices increase, mistakes are rampant, and service gets worse and worse. Really not impressed.

• 
  Kris (@oiler3535) reported 11 minutes ago

  @UnotheInvestor If it didn't have a good dividend it'd be @TELUS. Otherwise it's been @Brookfield BAM or Propel holdings. Both down over 14% since I've bought.

• 
  Canada🇨🇦Strong Freyja 🇨🇦💯PMCarney Liberal (@one_freyja) reported 11 minutes ago

  I’ve always been a Telus Customer. Never had a delay in service.

• 
  Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 14 minutes ago

  @Social_Moi @TELUSsupport My suspicion is maybe you called mobility support instead of home support, since TELUS doesn't have home service (except for their City Place contract) in Ontario.

• 
  Dtw🇨🇦 (@DerekWilliams82) reported 15 minutes ago

  @GlobalBC I’m going to water my lawn/plants & wash my car. If BC gives Telus the ok to steal our water for a data centre. Then I can water my lawn. Water levels can’t be that bad if they allow companies to steal it. **** these restrictions!

• 
  Mat Drouin (@matdrewin) reported 16 minutes ago

  @TELUS @Bell Why is the cell reception so bad in MTL? Very often at 1 bar. I get dead spots all the time.

• 
  Fat chud (@neuroticbob) reported 16 minutes ago

  @hyunibiii yeah i use telus and its currently down for me

• 
  Beth Martel FM Agronomy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🌾 (@bmartelag) reported 25 minutes ago

  @field2fieldag @Bell_MTSHelps @Bell_MTS Maybe its your sign to to get off your phone 🤷 also Telus sucks there to always has!

• 
  Farman Khan (@theCK001) reported 28 minutes ago

  @TELUS Telus sucks for the last couple of months. No service but keep paying bills. To add insult to injury, the care team told: though data is not working, calls and texts are still working, so there is no issue.

• 
  Ayodeji Prime (@Djaymania) reported 32 minutes ago

  @Highteaspeaks @Bell Koodo is under Telus. Telus, Rogers and Bell are the 3 big players. I use Telus, wife uses Koodo. No issues over the last 18 months