Telus Outage Report in Norgate, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Norgate, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Norgate, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Richmond, New Westminster and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Total Blackout | |
| North Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| North Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Norgate, British Columbia
Latest outage, problems and issue reports in Norgate and nearby locations:
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Taylor
(@seeking_Taylor) reported
from
Delta, British Columbia
And now I need to deal with Telus mobility. Frustrating really because I’ve been a loyal mobility and home TV customer for over 15 years and it all seems like a massive rip off.
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Mark Breslaw
(@MarkBreslaw) reported
from
Vancouver, British Columbia
@TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago
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Francisco Gomez
(@fjgomezl) reported
from
Vancouver, British Columbia
TELUSsupport @TELUS Pik tv not working at the worst possible time @oscars2019
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Stefan Hawes
(@hawes) reported
from
Vancouver, British Columbia
Discovering a problem with the modern world. When your Internet goes down and you have to wait a couple of days for someone to come by to fix it, you’re also without TV, movies, and music. Might just have to read in silence. @TELUS
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James
(@jimmybee604) reported
from
Vancouver, British Columbia
@TELUS wrote me a letter than opened with a self praise paragraph about how they won awards and how great they are. In the second paragraph they told me my bill is going up $10/month. What type of BS customer outreach is this. #crappytelecom #big3monopoly
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Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
@TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!
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Steven 🇨🇦
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport This is very odd. Some email is coming through but I know not all. Sent a test message from Gmail to TELUS, which was slow in receiving but I did get. Also just received one from something I subscribe to but still a minimum of 2 emails outstanding.
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Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL
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HeliConnect
(@iheliconnet) reported
from
Delta, British Columbia
@TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!
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Camy Ng
(@ckmng8) reported
from
Vancouver, British Columbia
Breaking down language barriers! I want to subtitle everything! @DustinJez @FCLEdu #transform2030 #microsofteducation #microsofteduca #telus #microsoftvan #wemovement #vancouver #BCEd #learning #SD43 #professionaldevelopment #****
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SIXO FOUR
(@sixo_four) reported
from
North Vancouver, British Columbia
@TELUSsupport @TELUS I have been a loyal customer for years and when my contract is up and I request a promo offer from your website and you say NO, makes switching to @ShawInfo that much easier of a decision. Brutal.
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BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
Every single time I have to talk to @TELUSsupport (often) it’s a great experience. I know people have TELUS issues but I am consistently pleased with their service and not enough people say positive things on this yelling machine.
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LARAINE
(@lorrain18185158) reported
from
Richmond, British Columbia
@JillKrop Hi Jill, I’m looking at switching from Telus to Freedom have you heard any negative comments about dropped calls or bad reception outside of your “home” area thank you
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3
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BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
I really enjoy @TELUS as a company and have so very few issues with them or their services. I hope to heck when we move we can get fibre optic tho because it’s not workable in this townhouse and it’s annoying af.
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS When you’ve been using PureFibre internet for over 4 years and to find out that the new home you’re moving into does not have PureFibre even though the website and TELUS support confirmed that we have it, is a shitty to find out on your moving day 👎 1/2
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Aaron Gurney
(@aarongurney) reported
from
Vancouver, British Columbia
@TELUS I am having a frustrating time trying to call you guys to purchase Internet service from you. My call has been dropped 3 times and the call-back feature is no longer available. Please make it right.
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Grainne McElroy
(@GrainneMcElroy) reported
from
Richmond, British Columbia
Support: Manage the Help @TELUS #BCNET201
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Kimberley Bowie
(@KimABowie) reported
from
Vancouver, British Columbia
@Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.
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Ronald Swizzler
(@stuffapproved) reported
from
Richmond, British Columbia
@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Amorphous 🏒
(@CaffeineScene) reported
@CJW_101 this might be the weirdest most random question ever but, do you have a computer with wake-on-LAN turned on? I had this exact problem with Telus years ago. They did everything. Turns out my computers wake-on-Lan was sending garbage data constantly bogging down the connection
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Parshantwadhwa
(@Parshantwadhwa1) reported
@DaveBoyle3rd @TELUSsupport @Shawhelp I am on hold with Telus as well, i have the same issue since last week. So i believe it's a know issue but not known to Telus.
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AL 🇨🇦
(@AlertCalgarian) reported
@HerrickMartina @VanStreetDog @TELUS I’m not talking at all about the people of China. I’m referring to the regime in China. They should never be trusted. Ever.
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DMAC But Festive - Freedom 38
(@noisewater21) reported
@CJW_101 The suggestion will allow you to know if it’s a problem with something on your end or Telus, and if it is your end what device is causing it. It needs to be done when the problem is happening so it’s hard for their techs to do.
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jessalott
(@Lott828) reported
@virginmobilecan charging an extra $20 on my bill for going over my data by .14.........can’t wait to cancel and go to Telus where they don’t over charge you....
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Sherri Bowles
(@sherribowles) reported
Loyal customer to @TELUS @TELUSsupport for the past 11 years and just received the absolute worst customer service. Whose a good provider to switch to?
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Anthony Lee
(@justanthonylee) reported
@ghp123 Problem with up is that people abuse it, shaw does not block ports like port 80 like Telus does, Telus blocks ports like crazy, so as a result Shaw must limit upload as it’s heavily abuse otherwise.
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Raye
(@Raye_E) reported
Well a first: Telus called me, automated, to see if my service call was ok? Is there any more ways they can remove humans from Their workforce??
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Stephen Gilbert
(@SteveDishMonkey) reported
@TELUS I think that @SpaceXStarlink will fix this for us. Sign up for updates on their website. Beta testing has started!!!
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FlamingPaw
(@FlamingPaw) reported
@WolfInCorgnito @Sir_Boops The problem here, is I'm in a connected townhouse complex. So Telus has to work with the building management company to get things approved, and all the paperwork.