Telus Outage Report in Norgate, British Columbia

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: New Westminster, Vancouver, North Vancouver, Richmond, and Burnaby.

City	Problem Type	Report Time
New Westminster	Phone	14 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	3 days ago
Vancouver	Total Blackout	4 days ago
Vancouver	Internet	4 days ago
Vancouver	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

• 
  BdblE (@MsYouDoYou) reported 4 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  Patrick C. Lalonde (@ProfLalonde) reported 6 minutes ago from New Westminster, British Columbia

  @reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating

• 
  b ran out of time (@bh_) reported 7 minutes ago from Mount Pleasant, British Columbia

  Rogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.

• 
  BdblE (@MsYouDoYou) reported 11 minutes ago from Burnaby, British Columbia

  I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

• 
  Dave Pasin (@dave_pasin) reported 13 minutes ago from Vancouver, British Columbia

  @richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization

• 
  Patty Friesen (@FriesenPatty) reported 15 minutes ago from Richmond, British Columbia

  @TELUSsupport I just got off the phone with one of your techs and he informed he couldn’t help me install my telus email in my new IMac desktop. I keep getting error messages with my telus account but it’s an Apple problem? How am I supposed to get my email then??

• 
  Matt Colangelo (@mattcolangelo) reported 22 minutes ago from Burnaby, British Columbia

  @telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?

• 
  Rob Foster (@rjfoster1511) reported 25 minutes ago from Vancouver, British Columbia

  @TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.

• 
  Dave Pasin (@dave_pasin) reported 27 minutes ago from Vancouver, British Columbia

  @Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

• 
  BdblE (@MsYouDoYou) reported 37 minutes ago from Burnaby, British Columbia

  It’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.

• 
  E-Comm 9-1-1 (@EComm911_info) reported 43 minutes ago from Vancouver, British Columbia

  .@TELUS advises that service has been restored.

• 
  Vik Saggu (@VancitySaggu) reported 46 minutes ago from Burnaby, British Columbia

  @FlossYourTooth Wtf what’s this on Telus?

• 
  BdblE (@MsYouDoYou) reported 47 minutes ago from Burnaby, British Columbia

  God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

• 
  mea70 (@doppelganger70) reported 47 minutes ago from North Vancouver, British Columbia

  Is #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan

• 
  BdblE (@MsYouDoYou) reported 48 minutes ago from Burnaby, British Columbia

  Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.

• 
  Nicholas John Ellan (@njfavengers) reported 53 minutes ago from Burnaby, British Columbia

  Hey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear

• 
  Kristy J. (@kristygilljames) reported 55 minutes ago from North Vancouver, British Columbia

  MST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!

• 
  Rob Bahd (@robbahd) reported 55 minutes ago from Delta, British Columbia

  @RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.

• 
  David Schreck (@StrategicThghts) reported 58 minutes ago from North Vancouver, British Columbia

  @TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).

• 
  BdblE (@MsYouDoYou) reported 59 minutes ago from Burnaby, British Columbia

  And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  White Thunder (@mrsir1124) reported 10 minutes ago

  @steelworkers @USWBat @TELUS Not gonna support your union until you all support the union being mistreated at the Pittsburgh Post Gazette

• 
  Rob-Ur-Heart (@Cru_Doyle) reported 10 minutes ago

  @TDotMonkey They have never, as long as it’s been TELUS showed up or gave a fat fiddler’s. Always same story. Sorry to hear that. Can we interest you in a new plan?

• 
  PrimeBane™ (@PrimeBane) reported 17 minutes ago

  @Andrescht131 my telus dead zone was along the NW ctrain line it was bad by Banff trail and then for a bit between crowfoot and dalhousie I hope they've improved it since

• 
  Bill Dennis (@BillDennis3) reported 22 minutes ago

  My god the Telus phone interface is the worst thing I have ever dealt with in my life. I just want to know how much the bill is.

• 
  Troy McNamara (@CreativeTroy) reported 22 minutes ago

  @TELUS I don't appreciate your sales reps consistently calling me trying to sell promotions and when I ask to be taken out of your database they hang up before I can even finish my sentence. @PrivacyPrivee #PIPEDA

• 
  Chris (@Chris978511671) reported 22 minutes ago

  @TELUS I would like to think that I would have a good Internet connection considering I pay well over 300 a month but no I have to put up with 1Mbs/s when I was promised one gig up and down

• 
  Mr Maris (@77MRB) reported 23 minutes ago

  @raeintheworld @TELUSsupport Telus screwed me over twice trying to get it installed. Twice I tried to give them my business & they dropped the ball by just not showing up. First time they cancelled the appt the day before, but didn't bother to notify me as I took day off work. Terrible customer service.

• 
  RTNFriend 🇺🇦 (@RTNFriend) reported 26 minutes ago

  @SpaceX I do hope thi will **** telus and freaking rogers up well. Bye to both.

• 
  François Caron 🇨🇦 (💉x4) (@Milnoc) reported 27 minutes ago

  Also looking at plans from providers that are primary network providers in La Tuque, namely Bell and Telus. La Tuque now has 5G coverage with them. Telus has a Canada-wide 100 GB plan for $95. If I move to La Tuque, home Internet can wait until I'm settled in.

• 
  dyloff (@plantianxiety) reported 27 minutes ago

  @TELUSsupport Hey Telus! I've been in queue to speak to an agent on the website's live chat for over an hour. I started at position 11 and now I'm in position 3. Is your customer service department just one person?