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Telus outages and service status in Norgate, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Norgate, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 4, 3:07 PM EDT.
  • 33% Internet (33%)
  • 24% TV (24%)
  • 14% Total Blackout (14%)
  • 10% E-mail (10%)
  • 10% Wi-fi (10%)
  • 10% Phone (10%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, New Westminster, and Richmond.

CityProblem TypeReport Time
Vancouver Phone 2 days ago
Vancouver Internet 6 days ago
Vancouver TV 12 days ago
North Vancouver Internet 12 days ago
Vancouver Internet 12 days ago
Vancouver TV 13 days ago

Nearby cities with recent reports

Vancouver

2 recent signals

2 days ago

Community Discussion

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Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    It’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • VancitySaggu
    Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia

    @FlossYourTooth Wtf what’s this on Telus?

  • Eni_gs
    Bernardo G. S. (@Eni_gs) reported from Burnaby, British Columbia

    Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

  • PaulDoroshenko
    Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.

  • PeterMeiszner
    Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • trackwanderer
    mama bear 🙈🙉🙊 🏳️‍🌈 (@trackwanderer) reported from Vancouver, British Columbia

    @BigNasty6oh4 I have telus for everything. Service is mostly OK. I find them easy to deal with, but I'm also assertive as **** ( without goimg full Karen on them) what keeps me with them though honestly is the massive discount we get through their deal with our building ( 40% discount)

  • punkrokk65
    johnny V. (@punkrokk65) reported from Vancouver, British Columbia

    @TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

  • StrategicThghts
    David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

  • nbrosef
    Nicky Bullets (@nbrosef) reported from Vancouver, British Columbia

    @BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV 📺 be never had complaints about your internet just watch the upselling. Bloodsuckers all of them so.

  • dyhiapadilla
    Dyhia Belhabib (@dyhiapadilla) reported from North Vancouver, British Columbia

    When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?

  • cleanrag
    ****&Span1745 (@cleanrag) reported from Vancouver, British Columbia

    @TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍

  • lucasmastelaro
    Lucas Mastelaro (@lucasmastelaro) reported from Vancouver, British Columbia

    Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice

  • realgabeangel
    gabrielle (@realgabeangel) reported from Richmond, British Columbia

    @FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of

  • sapessi
    Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

  • robmackaydunn
    Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    @TELUS’ internet service has gotten so bad that we have to pay for 2 DSL lines to keep our TV, Internet and security system somewhat stable.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ColleenEJordan1
    Colleen E. Jordan 🇺🇦🌻🇨🇦🦩 (@ColleenEJordan1) reported

    @jodyvance @TELUS Does your video ‘wig out’ (quit!’)? Had that issue for weeks including hockey 🏆 OT! Insisted on a person coming to house! Turned out our WiFi box was broken! ‘Canceling’ threat helps. 🤞🥰

  • truck8256
    Truck8256 (@truck8256) reported

    @EchoRadios Telus got rid of this stupid technology 25 years ago.

  • Aluminumovercst
    Jambon radio (@Aluminumovercst) reported

    @Eggs_and_Jakey Telus is who we use in bc Although their customer service and no paper billing drives me absolutely mad. Seems to be the lesser of the evils imo

  • sg_sam_sg
    Sam Ganguly (@sg_sam_sg) reported

    We have had the worst experience with @TELUS After cancelling a Bconnect service, confirming by their reps that it is cancelled, we are still getting billed a year after. No matter who we call at Telus, they all ghost us! Absolutely the worst customer service @TELUSsupport

  • shellhun44166
    Diva shell (@shellhun44166) reported

    @SullyCanuck87 @jodyvance @TELUS Rogers is no better awful customer care They are money grabbers too We need more choices both suck

  • DJTravelAbacus
    V (@DJTravelAbacus) reported

    @TELUS so the laws changed that you can't financially penalize someone for canceling their internet and phone plans and your solution is to keep them in an endless loop of getting transfered and put on hold. Then hung up on? I got all day bud.

  • nickyelbows
    724 Audio (@nickyelbows) reported

    @garymasonglobe @TELUS My service has been in and out since World Cup started.

  • canadawrite2
    Jane Harris (@canadawrite2) reported

    One could argue that the creation of Telus was the biggest betrayal the taxpayers and customers of Alberta Government Telephones and its BC counterparts ever. We got high prices, corporate greed, and bad service.

  • JamieBillingham
    Jamie Billingham (@JamieBillingham) reported

    @TELUSsupport i’m trying to cancel an order and Telus expert chat refuses to pass on the request and is demanding a phone number. I cannot take a call right now. I do not want a call back. I want to cancel an order. Any hope of my not cancelling it, has disappeared.

  • marcedge1
    Marc Edge (@marcedge1) reported

    @garymasonglobe @TELUS the problem is you have to publicly shame them to get any semblance of service . . . this is a tactic I have resorted to several tuimes