Telus Outage Report in Norgate, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Norgate, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (23%)
-
Wi-fi (13%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Norgate, British Columbia
The most recent Telus outage reports came from the following cities: Richmond, Vancouver, North Vancouver, Burnaby, New Westminster and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond |
Phone | |
| Vancouver |
TV | |
| North Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Norgate, British Columbia
Latest outage, problems and issue reports in Norgate and nearby locations:
-
mike blackmon
(@MikeyBlackmon) reported
from
Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
It’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.
-
mea70
(@doppelganger70) reported
from
North Vancouver, British Columbia
Is #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan
-
E-Comm 9-1-1
(@EComm911_info) reported
from
Vancouver, British Columbia
.@TELUS advises that service has been restored.
-
Vik Saggu
(@VancitySaggu) reported
from
Burnaby, British Columbia
@FlossYourTooth Wtf what’s this on Telus?
-
Nicholas John Ellan
(@njfavengers) reported
from
Burnaby, British Columbia
Hey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.
-
James Young
(@jamespatyoung) reported
from
North Vancouver, British Columbia
@dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out
-
b ran out of time
(@bh_) reported
from
Mount Pleasant, British Columbia
Rogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
-
Raymond
(@auraalexandra16) reported
from
Richmond, British Columbia
@TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.
-
Stefano Buliani
(@sapessi) reported
from
Vancouver, British Columbia
@lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.
-
Matt Colangelo
(@mattcolangelo) reported
from
Burnaby, British Columbia
@telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?
-
Rob Foster
(@rjfoster1511) reported
from
Vancouver, British Columbia
@TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.
-
Patrick C. Lalonde
(@ProfLalonde) reported
from
New Westminster, British Columbia
@reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating
-
Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@TELUSsupport I just got off the phone with one of your techs and he informed he couldn’t help me install my telus email in my new IMac desktop. I keep getting error messages with my telus account but it’s an Apple problem? How am I supposed to get my email then??
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
aidan
(@kounanes) reported
Telus has to have some of the shittiest service and internet. Both stop working entirely at least 4x a day. Plus, their speeds don’t even hit 60% of what they advertise. Would not recommend.
-
Skeptic/Realist/Simplistic & Optimist
(@thinker4836) reported
@TELUSsupport 6+ weeks and no meaningful assistance. Telus is a Canadian company with monthly rates 5X higher than others & with zero effective service for their very Expensive “Easy Roam”
-
Brett Gregoire
(@gregoire_brett) reported
@TELUS have been speaking to Paul Jeon regarding my account. I am looking for a call back from Customer loyalty. The wait time is over an hour. Please have them call me. Account: 38062921
-
Jason Dunn 🇺🇦
(@jasondunn) reported
@AndyMLC Yikes! Good ol’ @TELUS, they always find a way to make a buck off the customer. I hope it’s just growing pains and 12-24 months from now we’ll wonder why we stuck with SIM cards for so long. Maybe… 🙃
-
Zhang Bojin 张博金
(@zhang_bojin) reported
@TELUS Last week I invested $6,000 and I got paid $63,000 after 7 days of binary options trading with the help of @MuskReeves
-
c
(@chvntii) reported
Telus wifi so slow I finish my whole sandwich by the time my show actually loads lmaooo
-
aria ♡ l2d model reveal pinned
(@AriaAuroraVT) reported
i'm actually pretty pissed at this because our internet and cable got completely shut off WITH ZERO WARNING yesterday tfb that's more of a shaw issue than telus... and they confirmed with mom this morning they would be here at 1pm
-
Natasha van Gelder
(@vanbudha) reported
@TELUSsupport This is going to be my last attempt telling you, …Some guy named Robert has had my email wrongly attached to his account, I have received ALL his personal details for months now from TELUS, his account is about to be in default because IM getting his bills. Fix it. Message me
-
pokémon trainer abbi
(@aslisch) reported
doorbell rang so i went to the door thinking it was a package but it was two dudes trying to convince me to switch to telus i'm never opening the door again
-
Anonymous Cat
(@Anonymous_Purr) reported
@MobileSyrup I have telus and 5G is ****. Cuts out SO often when full bars. I don’t blame telus, I just think 5G is overhyped.