Telus

Telus Outage Report in Norgate, British Columbia

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Norgate, British Columbia 01/25/2026 23:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Richmond, Port Moody, Delta and North Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaVancouver E-mail
CanadaVancouver E-mail
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

  • pyeinburnaby Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia

    Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

  • JayGarfs Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @TELUS @TELUSsupport #piktv #telusplus can you please fix telus+ this is getting ridiculous

  • ImJustPrinceA Prince (@ImJustPrinceA) reported from Port Moody, British Columbia

    I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.

  • DaleCadeau DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • DaleCadeau DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • 2022inYVR_CA Nathan Sheng (@2022inYVR_CA) reported from Richmond, British Columbia

    @Telus, this #telus outage seems to be rather strategic. Somethings still work others don’t…

  • _hudsonny miranda hudson (@_hudsonny) reported from Vancouver, British Columbia

    Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.

  • DaleCadeau DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • robmackaydunn Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    @TELUSsupport @WestVanDistrict As a longtime TELUS mobility x2, home security, Internet 50 x2 & Optik TV customer, I think it’s a fair question to ask why #PureFibre isn’t offered to @WestVanDistrict? After 4+ years of “coming soon”, I’m politely asking for a straightforward answer. Thank you

  • warandpeace Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia

    @MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯

  • robmackaydunn Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    @TELUS’ internet service has gotten so bad that we have to pay for 2 DSL lines to keep our TV, Internet and security system somewhat stable.

  • Vancouverowls Vancouver Owls™️ (@Vancouverowls) reported from Vancouver, British Columbia

    @WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven

  • Maria_here HODLouly (@Maria_here) reported from Burnaby, British Columbia

    @theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold

  • thatmelanielynn MelanieSerre (@thatmelanielynn) reported from Vancouver, British Columbia

    @TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!

  • robmackaydunn Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    @TELUSsupport I seriously can’t remember how many times I’ve filled out your “Bring the TELUS PureFibre® network to my neighbourhood” form. TELUS marketers even call us to sell us PureFibre, only for us to have to explain to them that for some unexplainable reason @WestVanDistrict isn’t served

  • realgabeangel gabrielle (@realgabeangel) reported from Richmond, British Columbia

    @FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

  • dyhiapadilla Dyhia Belhabib (@dyhiapadilla) reported from North Vancouver, British Columbia

    When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?

  • robmackaydunn Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    Been hearing “coming soon” for 4+ years…is there an infrastructure issue with @TELUS & @WestVanDistrict?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LilHurricaneo Oriana 🦇 (@LilHurricaneo) reported

    @mssinenomine This freaks me out bc telus was at my building the other day. 3 workers came outside and were talking amongst themselves about how to treat ppl who were rude to them when they showed up. They were walking away so I i didnt get it all. I'm under contract with Shaw for 2 more yrs

  • Benjaminkie Benjamin King (@Benjaminkie) reported

    @juststacey_ @RogersHelps Had a similar experience recently, after being with Rogers for 15 years. Although we got our phones directly from Apple. The plan issue and runaround we had with the plan was similar. very disappointing. We were lucky we weren’t on a plan and switched to Telus on the weekend.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Keep in mind, that lady is no spring chicken, which means her father was a vulnerable senior being taken advantage of. How many other Seniors are being double-billed? Will #Telus get NASA & MENSA members to help check that too since they claim they can't because it's too hard?

  • FredLeeJebus Phyllis 🇨🇦 marginal mennonite she/her (@FredLeeJebus) reported

    @Leenerrr We live in St. Albert and have had telus fibre optic for few months now. We’ve had telus for internet and tv for years, and I wouldn’t recommend switching from SHAW. We have significant wifi issues and customer support is a hellish experience!

  • polishyourworld Joty 🎨 (@polishyourworld) reported

    My office landline phone bill has doubled. I have a case number but no one following up or caring your get this issue resolved. I’m extremely frustrated that an issue that should’ve been resolved in a couple of hours had now dragged on for days without Telus caring

  • CreeEdmonton Edmonton (@CreeEdmonton) reported

    The gaslighting from the supervisor is unreal. Absolutely refused to send a new Vox, Not until I mentioned our house burning down from the box getting so hot all of a sudden he could send a new box. Great training Telus.

  • pacific0__ speck (@pacific0__) reported

    jesus christ @RogersHelps is so ******* full of ****. all my plans have gone to **** thanks to your ******* ****** service. def taking that offer to switch to @TELUS LMAO goodbye

  • YYCSusan We are not amused (@YYCSusan) reported

    @TELUS 2 hrs of my day wasted on hold to rectify a billing issue that was Telus’ fault.Every time we call the ‘wait time is longer than usual’. Every time. Is there ever a wait time that is ‘usual’? Customer service is horrible. Shaw just got a new customer.

  • FireAndWaterYYC Jay (@FireAndWaterYYC) reported

    @klaszus And now Telus sucks Albertans dry through cell phone rates and gov’t contracts.

  • InsaneNotAlone Insane_But_Not_Alone (@InsaneNotAlone) reported

    @TELUS hey why is the internet down I north Edmonton?