Telus Outage Report in Norgate, British Columbia

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	10 hours ago
Vancouver	Internet	2 days ago
Vancouver	Total Blackout	3 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	3 days ago
North Vancouver	TV	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

• 
  Sue🇨🇦 😎🍺 (@SuzieCanuck) reported 7 minutes ago from Vancouver, British Columbia

  @lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?

• 
  Kirsten Sharp (@kirstenSharp) reported 8 minutes ago from Westmount, British Columbia

  @DeletedFlavors @NEWS1130 Public mobile uses Telus network

• 
  Ross Derewianko (@PingRD) reported 8 minutes ago from Vancouver, British Columbia

  So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...

• 
  Antman 🐜🐜 (@ntman__) reported 13 minutes ago from Burnaby, British Columbia

  @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

• 
  Gustavo Lin | 林偉綸 (@Gusslin) reported 14 minutes ago from Vancouver, British Columbia

  Still having issues with @TELUS wireless

• 
  #IndianStatus531 (@BlueCedarAngel) reported 15 minutes ago from Burnaby, British Columbia

  There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

• 
  Gustavo Lin | 林偉綸 (@Gusslin) reported 23 minutes ago from Vancouver, British Columbia

  Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.

• 
  Jana Angela Neria (@jamneria) reported 26 minutes ago from Vancouver, British Columbia

  @FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.

• 
  Dave Pasin (@dave_pasin) reported 26 minutes ago from Vancouver, British Columbia

  @entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!

• 
  Karla كارلا جبيلي (she/her) (@asianhabibti) reported 27 minutes ago from Vancouver, British Columbia

  Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.

• 
  BdblE (@MsYouDoYou) reported 32 minutes ago from Burnaby, British Columbia

  Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

• 
  SGC Dream a little. Dream a lot. (@SamGorC) reported 33 minutes ago from Vancouver, British Columbia

  I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 47 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

• 
  ****&Span1745 (@cleanrag) reported 55 minutes ago from Vancouver, British Columbia

  @TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 56 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

• 
  Cam Cavers (@camcavers) reported 56 minutes ago from Vancouver, British Columbia

  @wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…

• 
  David Schreck (@StrategicThghts) reported 57 minutes ago from North Vancouver, British Columbia

  @marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.

• 
  Diane S. Baker (@dianesbaker1) reported 58 minutes ago from Vancouver, British Columbia

  @Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.

• 
  David Schreck (@StrategicThghts) reported 59 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  Michael Smit (@msmit) reported 60 minutes ago from Vancouver, British Columbia

  @telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SAPPHIC DESIGNER (@trulygaysusan) reported 11 seconds ago

  I didn't believe that there's a telus outage in #yeg all day because no one is tweeting about it. only directly hearing it from customer service after a 2 hr hold could convince me. This is how I spend my youth I guess

• 
  Lord Humungus of Vancouver (@RodneyGibson604) reported 22 seconds ago

  @puckerglen Oh God tell me about it. I'm switching to Telus soon I think, it's just bad these days

• 
  Brett Morris (@tehowennathe) reported 2 minutes ago

  End of an era for me lol. 10 years on Telus network. As of yesterday moved to Rogers. I didn't have issues with Telus. I loved Telus. My service provider ended the agreement they had with Telus. I could have went to Bell but wanted to try Rogers. Still the same service provider.

• 
  Mike Morgan (@MikeMor31586395) reported 4 minutes ago

  @scbotanical Hi there, did Telus resolve your issue? If not and you’d like some help let me know. Rogers can help and we offer dedicated account management so you have someone to reach out directly to.

• 
  mariwan jaaf (@MariwanJ) reported 12 minutes ago

  @TELUS i signed a two year contract in October with a fix amount but I have had to call every month and waist over 1-1:5 hr of my time because overcharging #telusoverbilling

• 
  Bugstalkz (@bugstalkz) reported 13 minutes ago

  @TELUS @ExcellenceCan Next you should work on customer service !

• 
  Kat Spiller (@KatSpiller) reported 16 minutes ago

  @CailinasEirinn @paul_siddaway @TELUS Always down. I was so frustrated. Almost cancelled/transferred service so many times but, in the end, was too lazy.

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 17 minutes ago from Nanaimo, British Columbia

  @KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄

• 
  Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 18 minutes ago from Toronto, Ontario

  My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…

• 
  vince barberi (@vincea91) reported 19 minutes ago

  @TELUS god I thought rogers was bad. These guys take the cake on bad service and communication