Telus outages and service status in Norgate, British Columbia

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Anmore, North Vancouver, and Burnaby.

City	Problem Type	Report Time
Vancouver	Internet	60 minutes ago
Vancouver	Internet	15 hours ago
Vancouver	Internet	6 days ago
Vancouver	Internet	8 days ago
Vancouver	Total Blackout	8 days ago
Anmore	Phone	12 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

• 
  Brandon Weese (@brandonweese89) reported 1 minute ago from North Vancouver, British Columbia

  @TELUS suddenly no service for over 5 minutes. What’s the issue????

• 
  Stefano Buliani (@sapessi) reported 2 minutes ago from Vancouver, British Columbia

  @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 3 minutes ago from Vancouver, British Columbia

  Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

• 
  MelanieSerre (@thatmelanielynn) reported 5 minutes ago from Vancouver, British Columbia

  @TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!

• 
  Prince (@ImJustPrinceA) reported 10 minutes ago from Port Moody, British Columbia

  I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.

• 
  Gustavo Lin | 林偉綸 (@Gusslin) reported 12 minutes ago from Vancouver, British Columbia

  Still having issues with @TELUS wireless

• 
  E-Comm 9-1-1 (@EComm911_info) reported 20 minutes ago from Vancouver, British Columbia

  .@TELUS advises that service has been restored.

• 
  Lori Foster (@hornscallywag) reported 21 minutes ago from West End, British Columbia

  Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

• 
  Dave Pasin (@dave_pasin) reported 22 minutes ago from Vancouver, British Columbia

  @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

• 
  Cam Cavers FKA Cam Cabers (@camcavers) reported 24 minutes ago from Vancouver, British Columbia

  @infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back

• 
  Emmanuel Naidoo (@naidoo_emmanuel) reported 27 minutes ago from Burnaby, British Columbia

  @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

• 
  Dave Pasin (@dave_pasin) reported 27 minutes ago from Vancouver, British Columbia

  @casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?

• 
  Ciara Hempseed (@CiaraHempseed) reported 40 minutes ago from Vancouver, British Columbia

  I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

• 
  Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported 42 minutes ago from Westmount, British Columbia

  Been hearing “coming soon” for 4+ years…is there an infrastructure issue with @TELUS & @WestVanDistrict?

• 
  Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported 47 minutes ago from Vancouver, British Columbia

  @Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.

• 
  BdblE (@MsYouDoYou) reported 47 minutes ago from Burnaby, British Columbia

  @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

• 
  Brad Atchison (@Brad604) reported 48 minutes ago from New Westminster, British Columbia

  Anyone else having Koodo/Telus issues right now?

• 
  BdblE (@MsYouDoYou) reported 57 minutes ago from Burnaby, British Columbia

  Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

• 
  Trevor (@EastvanTrev) reported 59 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  BdblE (@MsYouDoYou) reported 60 minutes ago from Burnaby, British Columbia

  @PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cнrιѕ (@getmangled) reported 3 minutes ago

  @TELUS Travel between Fort McMurray and Edmonton. From Grassland north to McMurray service is abysmal. From 5G to LTE to 3G to no service at all in multiple areas. It’s been that way for far too long.

• 
  Pink Isntwell (@PinkIsntwell1) reported 4 minutes ago

  @CTVNews Fk @Rogers . Everyone who deals with them should cancel all their services and switch to @TELUS. It's better service and it's cheaper

• 
  AB_Wild_West (@AB_Wild_West) reported 4 minutes ago

  @TheRiversEdgeAB I'm never dealing with Telus for the rest of my life. I'd go without before dealing with them again.

• 
  भव्य खनेजा (@bhavykhaneja) reported 8 minutes ago

  @TELUSsupport @TELUS I'm disappointed with my experience. I was charged/contracted for services that I believe were misrepresented. I've tried resolving this through customer service without success. I'd like someone from TELUS to review my case and provide a fair resolution.

• 
  e.j. 🕯️| 🇨🇦🇰🇷 | ⚽️🏒🏀🏉❤️ (@jisun_e) reported 13 minutes ago

  until the day i die i am never going to use TELUS for anything ever. i've been dealing with an insane amount of nonsense for my parents' business for the past 5 weeks and all i get is astronomical bills and no service. ******* useless ***** and i despise them.

• 
  bijboutique (@bijboutique1) reported 14 minutes ago

  @TELUSsupport @TELUS another day and another day without the cable working. Frozen again. Your service is ****! @Rogers now is a good time for a cold call

• 
  Douglas Mark (@DouglasJMark) reported 15 minutes ago

  Finally got through to Bell yesterday afternoon on a Sunday. Had to push tech support hard but respectfully. Thankfully, a manager called me back and pointed out that our original static IP address now belonged to someone else (I figured as much). He said static IPs are in limited supply apparently and it might be hard to get it back?!! 🫨 He promised to send a tech over in the morning to try and fix it (no guarantee we'll get our static IP back and might face more delays to reconnect to Telus Health). The Bell technician will have unlock our phone router to allow SIP lines to by restored. 4 days of lock out is not acceptable for our patients and I will push for better with a guarantee for fast response if our static IP goes down by some tech glitch in the future. Hope this will soon come to an end 🙏

• 
  Living the Vanisle Life 🇨🇦🇨 (@IHateCold1234) reported 18 minutes ago

  @GotokujiLou @Francois_Houle @PierrePoilievre Yes. Even Telus employees in Calgary don’t like calling the Telus help line. My stepson works for Telus there.

• 
  JJ (@JLJohnston) reported 18 minutes ago

  @Durmo2010 @TELUSsupport I’ve been on the phone with them for an hour trying to book an appointment to get set up for service. Waited hours for callback that never came. Tried again, waited, then they asked for my DL or SIN. Telus can verify my identity without that information. Not a good start Telus.

• 
  Norvena (@tweetNorvena) reported 26 minutes ago

  @ElbXaCZ17v52794 @Apple I didn’t ask my internet provider to set up a VPN. It was confirmed to me by Telus representatives at my door (trying to convince me to switch to their phone plan) that no provider rents a modem compatible with a VPN. He said it was impossible to use a VPN with my network.🙄