Telus Outage Report in Norgate, British Columbia

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: New Westminster, Vancouver, North Vancouver, Richmond, and Burnaby.

City	Problem Type	Report Time
New Westminster	Phone	21 hours ago
Vancouver	Internet	2 days ago
Vancouver	Internet	3 days ago
Vancouver	Total Blackout	4 days ago
Vancouver	Internet	4 days ago
Vancouver	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

• 
  Peter Meiszner (@PeterMeiszner) reported 3 minutes ago from Vancouver, British Columbia

  Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

• 
  Kirsten Sharp (@kirstenSharp) reported 4 minutes ago from Westmount, British Columbia

  @DeletedFlavors @NEWS1130 Public mobile uses Telus network

• 
  Jim Gordon (@jimgordontv) reported 7 minutes ago from Vancouver, British Columbia

  Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 11 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

• 
  ****&Span1745 (@cleanrag) reported 17 minutes ago from Vancouver, British Columbia

  @TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍

• 
  Karla كارلا جبيلي (she/her) (@asianhabibti) reported 19 minutes ago from Vancouver, British Columbia

  Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.

• 
  Gustavo Lin | 林偉綸 (@Gusslin) reported 24 minutes ago from Vancouver, British Columbia

  Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.

• 
  Jana Angela Neria (@jamneria) reported 27 minutes ago from Vancouver, British Columbia

  @FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.

• 
  Cam Cavers (@camcavers) reported 28 minutes ago from Vancouver, British Columbia

  @wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…

• 
  Diane S. Baker (@dianesbaker1) reported 29 minutes ago from Vancouver, British Columbia

  @Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.

• 
  Antman 🐜🐜 (@ntman__) reported 38 minutes ago from Burnaby, British Columbia

  @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

• 
  SGC Dream a little. Dream a lot. (@SamGorC) reported 39 minutes ago from Vancouver, British Columbia

  I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.

• 
  BdblE (@MsYouDoYou) reported 40 minutes ago from Burnaby, British Columbia

  Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 49 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

• 
  Sue🇨🇦 😎🍺 (@SuzieCanuck) reported 51 minutes ago from Vancouver, British Columbia

  @lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?

• 
  Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported 51 minutes ago from West End, British Columbia

  Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!

• 
  Gustavo Lin | 林偉綸 (@Gusslin) reported 51 minutes ago from Vancouver, British Columbia

  Still having issues with @TELUS wireless

• 
  Ross Derewianko (@PingRD) reported 54 minutes ago from Vancouver, British Columbia

  So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...

• 
  Michael Smit (@msmit) reported 56 minutes ago from Vancouver, British Columbia

  @telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.

• 
  mama bear (@trackwanderer) reported 60 minutes ago from Vancouver, British Columbia

  So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJ Heer (@DJHeerMusic) reported 9 minutes ago

  @spedteacher1996 Telus lost the signal with the 1 channel

• 
  🇨🇦 Mr. Whiplash 🇨🇦 (@WhiplashHimself) reported 11 minutes ago

  @JustCallMeEevee @TELUS Surprised they never did that with me for how many times I chewed them out for shitty service. Shaw has never once left me on the back burner. Always there to help when I needed it

• 
  Hippersons, Minister of Pottery (@hippersons) reported 11 minutes ago

  @TinDizzy @TELUS I once had to take this issue to the CRTC - @Telus was robocalling me multiple times a day for days on end and I got such a runaround trying to get them to stop I complained to the CRTC.

• 
  Jesse Ilg (@JesseIlg) reported 13 minutes ago

  @Post2PostShow @CanadiensMTL VPN’s can get around that... but that’s paying for another service to get around NHL’s blackout restrictions... I got Pik TV from Telus to get sport net and watch Vancouver games, I watch all the rest in my NHL Live.

• 
  space pirate sandwich pope 🥪😷 (@ericemoji) reported 13 minutes ago

  @TELUSsupport Um, support twitter person? You responded 6 hours after I tweeted. The problem had been long solved and the feelings of animus to @Telus that were slowly dying are now inflamed by @TELUSsupport getting back to me SIX HOURS LATER on a medium built for immediacy.

• 
  Alexander supertramp (@kid_trailerpark) reported 13 minutes ago

  @TELUS how are the heck are you tell me you can only provide me internet-6 with no cable and I live 5 min down the road from one of the biggest shopping malls in the world. #telusblows

• 
  ArkhamSmoke1 (@arkhamsmoke1) reported 17 minutes ago

  Hello again @canadalifeco It's been almost a month since I submitted my claim, it took you a week to respond to my email to tell me it takes 5 days for in country claims and that I should wait another week. Y'all are just as bad as your mobile phone counter parts at Telus.

• 
  Rick Hoff (@HoffRick) reported 18 minutes ago

  @cdlitke @JustinTrudeau I supported you for the Telus board and I support you for this. Unfortunately you don't tick any of the necessary boxes. Have you considered AIMCo?

• 
  Kerry Powell (@KerryPowell) reported 19 minutes ago

  And even after I called ageist @TELUS to beg them to cancel/suspend until I could get power of attorney or get in to see my mom DURING A PANDEMIC and talk her thru the process. Did I mention she has Alzheimer’s? Sheesh. 2/2

• 
  Dizzy ★ (@TinDizzy) reported 20 minutes ago

  @postition @TELUS Yeah. Any time I’ve answered they asked for my hubz. Quit answering a long time ago. Not sure what the deal is, but it just seems kind of aggressive and that’s no way to treat your customers. And, again? He’s asked them nicely to stop, they agreed, yet persist. What gives? 🤔