Telus outages and service status in Norgate, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Norgate, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 11, 9:48 PM EDT.
- TV (29%)
- Internet (24%)
- Total Blackout (18%)
- Phone (18%)
- E-mail (6%)
- Wi-fi (6%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Norgate, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Norgate, British Columbia
The most recent Telus outage reports came from the following cities: Anmore, Vancouver, North Vancouver, Burnaby, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Anmore
|
Phone | 3 days ago |
|
Vancouver
|
Phone | 10 days ago |
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Vancouver
|
Internet | 14 days ago |
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Vancouver
|
TV | 20 days ago |
|
North Vancouver
|
Internet | 20 days ago |
|
Vancouver
|
Internet | 20 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Telus Issues Reports Near Norgate, British Columbia
Latest outage, problems and issue reports in Norgate and nearby locations:
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Karla كارلا جبيلي (she/her) (@asianhabibti) reported from Vancouver, British ColumbiaHassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia@TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
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Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.
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Lori Foster (@hornscallywag) reported from West End, British ColumbiaTelus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaGod speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy
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Mat Thomas (@EmptyUK) reported from Vancouver, British ColumbiaThe inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia@TELUSsupport I seriously can’t remember how many times I’ve filled out your “Bring the TELUS PureFibre® network to my neighbourhood” form. TELUS marketers even call us to sell us PureFibre, only for us to have to explain to them that for some unexplainable reason @WestVanDistrict isn’t served
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mike blackmon (@MikeyBlackmon) reported from Burnaby, British ColumbiaWow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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Rob Foster (@rjfoster1511) reported from Vancouver, British Columbia@TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.
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Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia@roguekiwi1 I feel your pain. It is now 3:45pm Saturday. I finally got through at 3pm today after starting at noon. They said the reboot of the system that they suspended in error would take 15minutes it has been 45 minutes and still nothing. 😡😡😡#telussucks #telus #terrible
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British ColumbiaI’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night
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mea70 (@doppelganger70) reported from North Vancouver, British ColumbiaIs #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British ColumbiaI’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia@TELUS’ internet service has gotten so bad that we have to pay for 2 DSL lines to keep our TV, Internet and security system somewhat stable.
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🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦 (@SamMurchison69) reported from Richmond, British Columbia@CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam
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Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported from Vancouver, British Columbia@Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Eric (@ericvideos91) reported@BluelineBardown @Rogers Telus is awful. Good luck with that Why should Rogers keep those stations on the air if they don’t make money ? Sorry but it’s the radio. Come on people
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Joey Hansen (@joeydhansen) reported@tylerpaduraru @Prominent_Bryan @TELUSsupport Have had to deal with their customer service and tech support a couple of times in the last year and it's been absolute trash. A few years ago, I thought Telus had good customer service. Outsourcing it to AI has made it terrible.
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David Wedge (@TheCoverageGuy) reported@MacCash55 @TheStig_16 @TELUS The same TSN that shut down TSN 1040?
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Sp🅰️ceMobActual (@SpaceMobActual) reported@chooseyourwow Telus is actively using AI to mask its overseas call center employees accents. Instead of providing jobs to Canadians in Canada they're doubling down on offshoring. Why support that kind of business?
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Zenith Zalapski (@nitwitschool) reported@RoneelkRo In my area it’s Telus and they don’t give a single **** about upgrading us beyond 2010 era internet so my only choice is Elon, which is a surprisingly good service as much as it pains me.
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Lori Bergman (@bergy1965) reported@TELUS @TELUSsupport …another day; sent order #, wonder if this will help to find my equipment ordered 2 weeks ago?? Again, @TELUS …brilliant business model.
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Jay A (@rodice11) reportedReporting missed payment for the same bill. The damage this has caused my credit standing has been doubled. @telus and the credit agency both reporting an open debt, both reporting missed payments neither of which were charged off. I am hiring a lawyer and escalating this.
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don't chew with your mouth open (@kFaNsUpAfLy) reported@TELUS I was told by tech support that its a known issue that some Samsung devices cannot receive calls and the only way to bypass this until @SamsungMobile comes up with a fix in an update is to force LTE not 5G
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Salty Cracker 🏴🇨🇦🤍 (@4lt4cOn) reported@MapleLeafs @Rogers Ya thanks for the heads up on the news radio cancellation! How can you justify that when you are literally robbing us for tv and phone services. Canceling my cell service as soon as the contract expires. Heading over to @TELUS
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Jay A (@rodice11) reported@TELUSsupport From your AI to your live support, the help i have received regarding official business about a complaint is non exsistant. Telus has turned into such a **** company. Ive done everything I can to resolve the matter, now I find out you didn't even log