Telus

Telus Outage Report in Norgate, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Norgate, British Columbia 11/18/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, New Westminster, Richmond, Burnaby, North Vancouver and Port Moody.

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City Problem Type Report Time
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaVancouver Phone
CanadaVancouver TV
CanadaVancouver TV

Community Discussion

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Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

  • runnerofthewild Mike Chadwick (@runnerofthewild) reported from Westmount, British Columbia

    @TELUSBusiness hoping you can help, I have two cell phones and internet through Telus business and I've just had my cell bill and been charged $120 in roaming which is ridiculous for sending a couple of texts. Considering taking my business elsewhere

  • Marcrakee Marcrake (@Marcrakee) reported from Burnaby, British Columbia

    @TELUS Roses are red Roses are blue My internet is down Can't work at all

  • BBMmeEH Aaron M (@BBMmeEH) reported from Vancouver, British Columbia

    When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞

  • MrPaulMcAfee Paul McAfee (@MrPaulMcAfee) reported from Vancouver, British Columbia

    When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.

  • danudey Daniel Fox (@danudey) reported from Mount Pleasant, British Columbia

    @MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.

  • jsney20 The Real Thanksgiving was Last Month (@jsney20) reported from Burnaby, British Columbia

    Telus is bad. Please follow me for more Canadian Telecom info

  • Michael86286849 Michael C (@Michael86286849) reported from North Vancouver, British Columbia

    Telus sucks

  • MikeKlassen Mike Klassen (@MikeKlassen) reported from Vancouver, British Columbia

    So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.

  • Life_is_2_Long Tee (@Life_is_2_Long) reported from Delta, British Columbia

    @stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating

  • HarenNt Haren (@HarenNt) reported from Vancouver, British Columbia

    “Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS

  • StephKall Stephanie Elizabeth (@StephKall) reported from Vancouver, British Columbia

    LOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst

  • NatalieLanovill Natalie Lanoville 🇨🇦 🌱 (@NatalieLanovill) reported from Vancouver, British Columbia

    @EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.

  • TallPaulsLife Tall Paul 'Mr Vancouver' | 6’7 (@TallPaulsLife) reported from Vancouver, British Columbia

    @FEEZYDoesIT Struggles, it now “slows” down my data and doesn’t cut it off But let’s be honest this data costs TELUS nothing. Verizon has unlimited for cheaper than my 90$ 10 gigs cost... I’d add a gif but i don’t have the 10 min it will take to load @TELUS

  • RedSealSam Samuel Armstrong (@RedSealSam) reported from North Vancouver, British Columbia

    @CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.

  • bradley Bradley Smith (@bradley) reported from Kensington-Cedar Cottage, British Columbia

    @hellofisher I’ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when I’ve needed them.

  • galleryss Shawn Sviridov (@galleryss) reported from Vancouver, British Columbia

    @TELUSsupport can you advise if there are communication issues with Telus Network and other Mobility networks at this time in British Columbia, and potential cause of the issue and restoration

  • tompearc Tom Pearce (@tompearc) reported from Vancouver, British Columbia

    @TELUSsupport I have been down that telus alogorithm before... With no success. You have the box # and street intersection already.

  • uniontrevor1975 Trevor (@uniontrevor1975) reported from New Westminster, British Columbia

    @rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦

  • Marcrakee Marcrake (@Marcrakee) reported from Burnaby, British Columbia

    @TELUS Roses are red Violets are blue My internet is down Can't work at all

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • gl85316674 gl (@gl85316674) reported

    @TELUS sells “phone time” to “broken woman trying to reconnect”

  • StephenKalil Stephen Kalil (@StephenKalil) reported

    Currently having the WORST customer service experience with @Telus customer service & @TELUSsupport. Utterly trrrrrrrrrble. Seems impossible to talk to someone in CDA who can actually help me. why?

  • BOMBERS_areBACK J (@BOMBERS_areBACK) reported

    @pearsonflag @MasonDrm I lived in Edmonton for a year and worked security in the Telus towers. There was this guy who would **** on the floor in the bathroom in the concourse...step in it and go walk around

  • BillyRigger1 Billy Rigger (@BillyRigger1) reported

    @iPhoneinCanada Unable to get a signal or bars with Telus LTE then I switch to 3G get full bars. LTE is not as what they say it is unless you live next to the tower.

  • AlbertaPAH Alberta Political Accountability Hub (APAH) (@AlbertaPAH) reported

    Municipal governments like the ones in Olds and Brooks have done infinitely more to advance broadband access in their communities - and have done it cheaper, faster, and better than the UCP and Telus ever could. Support that model. Don’t give more cash to Telus.

  • yeghousecat HousecallsHousecats (@yeghousecat) reported

    @ShawInfo Your customer service sucks … I have a simple question but your “help” bots are too stupid to help … I called in but was #70 in the queue … lucky for you Telus sucks too #monopoly #yousuck

  • yousalty_friend TellingItLikeItIs (@yousalty_friend) reported

    I'm gonna ****** snap. We called telus June 22nd for internet, it's not July 26th and we were suppose to have it hooked up today and now we're being told it won't be till August 7th. I am about to go ******** off on Telus.

  • paulabee9000 paula (@paulabee9000) reported

    @rcarrick Telus. Ages waiting for their callback. Finally got through to the loyalty department supervisor who promised to call back on a certain day and never heard from him. Matt H in Burnaby I’m still waiting. All of this is soul sucking and beyond infuriating.

  • CWizeguy Crypto_wizeguy (@CWizeguy) reported

    @Rogers This can’t be right. I switched from Telus to Rogers this year and Telus is far better. I can’t even get a hold of anyone to help me.

  • VillageOfAndrew VillageOfAndriods (@VillageOfAndrew) reported

    Worst customer service ever from @TELUS @TELUSsupport #NOSUPPORT