Telus Outage Report in Norgate, British Columbia

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	52 minutes ago
Vancouver	Total Blackout	21 hours ago
Vancouver	Internet	23 hours ago
Vancouver	Internet	1 day ago
North Vancouver	TV	3 days ago
Vancouver	Wi-fi	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

• 
  CC (@golfercruz) reported 1 minute ago from Richmond, British Columbia

  @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

• 
  Chris Falskow (@falskow) reported 3 minutes ago from Delta, British Columbia

  @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

• 
  Martin van den Hemel (@MartinvandenH) reported 3 minutes ago from Richmond, British Columbia

  Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds

• 
  Mary June Margarico (@Junayyyy) reported 6 minutes ago from Vancouver, British Columbia

  @TELUS sucks.

• 
  Oladada (@whourDaDa) reported 8 minutes ago from Burnaby, British Columbia

  One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

• 
  BdblE (@MsYouDoYou) reported 15 minutes ago from Burnaby, British Columbia

  @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 17 minutes ago from Vancouver, British Columbia

  I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

• 
  BdblE (@MsYouDoYou) reported 23 minutes ago from Burnaby, British Columbia

  @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

• 
  BdblE (@MsYouDoYou) reported 27 minutes ago from Burnaby, British Columbia

  @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

• 
  trevor (@vancitytrevor) reported 28 minutes ago from New Westminster, British Columbia

  @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

• 
  Grant Bowen (@bow_en_arrow) reported 31 minutes ago from North Vancouver, British Columbia

  @TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?

• 
  Ciara Hempseed (@CiaraHempseed) reported 32 minutes ago from Vancouver, British Columbia

  I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

• 
  BdblE (@MsYouDoYou) reported 40 minutes ago from Burnaby, British Columbia

  So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

• 
  Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported 42 minutes ago from Vancouver, British Columbia

  @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

• 
  Jo Dworschak (@StoryStory_Jo) reported 42 minutes ago from Vancouver, British Columbia

  @Mutineer8961 @TELUS Definitely Telus! Not bad diy

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 43 minutes ago from Vancouver, British Columbia

  Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

• 
  BdblE (@MsYouDoYou) reported 44 minutes ago from Burnaby, British Columbia

  @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

• 
  Brad Veinot (@VanCityVeinot) reported 49 minutes ago from Vancouver, British Columbia

  Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

• 
  Soren Jensen (@smjnews) reported 59 minutes ago from Anmore, British Columbia

  @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 59 minutes ago from Vancouver, British Columbia

  @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe Martin (@jamthefed) reported 3 minutes ago

  @PrimeBane Telus fibre support is so messed up. There is such a disconnect from regular support and the fibre group

• 
  jd duke 71 (@45meduim71) reported 4 minutes ago

  Despite telus killing all my home services which is a bad choice for sooooo many reasons I hope u staff all have a marry Christmas and safe new year and that I have a new job soon

• 
  Controversal⚡️ (@Killjoy_owo) reported 8 minutes ago

  Ofc @TELUS decides to go down the day I get my ps5

• 
  tashie macapagal (@tashie13) reported 16 minutes ago

  @TELUS @TELUSsupport Watching WW84 and the movie keeps freezing. Not having internet problems as my other devices are working fine. Disappointed.. annoying watching with all the freezing especially if I'm paying $30.

• 
  Kathryn Orr (@kcorr54) reported 16 minutes ago

  @telus still airing crap ads. Torture films on Christmas.

• 
  RobCapitalRegion 🇨🇦🇩🇪🇪🇸 (@RobRegion) reported 17 minutes ago

  @ChrisLaBossiere @Shawhelp @TELUS Same since March w Shaw and Telus is no different. The problem is, there is no regulation (and I’m not suggesting a regulated solution) for what they do on the retail side. They can sell you whatever speed or channel they want. If they don’t deliver there is no recourse at all.

• 
  Capt Anth of the Galactic Federation (@CaptAnth) reported 18 minutes ago

  I won’t be renting a movie off of @TELUS again. #WW84 has buffering issues every few minutes and seconds.

• 
  Peggy {HGG} 🎮🇨🇦 (@_Ophelia_Payne) reported 21 minutes ago

  @TELUS are there issues watching wonder woman 84 on optik today? Flicking black, freezing for a few seconds at a time. Had to restart 2 times so far. Expected more for my $30 rental @TELUSsupport

• 
  Catherine Schreiber🇨🇦 (@cdschreiber64) reported 23 minutes ago

  @TELUS this is embarrassing. We order a Christmas movie on Christmas day and it doesn't work? Seriously?

• 
  Lexa Hobenshield (@LexaHobenshield) reported 25 minutes ago from Anmore, British Columbia

  @TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters