Telus outages and service status in Norgate, British Columbia

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: North Vancouver, Vancouver, Burnaby, New Westminster, and Richmond.

City	Problem Type	Report Time
North Vancouver	Internet	18 hours ago
Vancouver	Wi-fi	3 days ago
North Vancouver	Internet	3 days ago
Vancouver	E-mail	3 days ago
Vancouver	Internet	4 days ago
Vancouver	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

• 
  Vik Saggu (@VancitySaggu) reported 3 minutes ago from Burnaby, British Columbia

  @FlossYourTooth Wtf what’s this on Telus?

• 
  Matt Colangelo (@mattcolangelo) reported 3 minutes ago from Burnaby, British Columbia

  @telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?

• 
  Antman 🐜🐜 (@ntman__) reported 4 minutes ago from Burnaby, British Columbia

  @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

• 
  Stefano Buliani (@sapessi) reported 5 minutes ago from Vancouver, British Columbia

  @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

• 
  Jana Angela Neria (@jamneria) reported 5 minutes ago from Vancouver, British Columbia

  @FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.

• 
  Mark the Teacher (@mmgreid) reported 6 minutes ago from Vancouver, British Columbia

  @CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

• 
  Nicholas John Ellan (@njfavengers) reported 26 minutes ago from Burnaby, British Columbia

  Hey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear

• 
  BdblE (@MsYouDoYou) reported 28 minutes ago from Burnaby, British Columbia

  Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

• 
  Cam Cavers (@camcavers) reported 28 minutes ago from Vancouver, British Columbia

  @wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…

• 
  Shamim Abbassi (@ShamimAbbassi) reported 32 minutes ago from Vancouver, British Columbia

  @TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

• 
  Cam Cavers FKA Cam Cabers (@camcavers) reported 35 minutes ago from Vancouver, British Columbia

  @infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.

• 
  BdblE (@MsYouDoYou) reported 36 minutes ago from Burnaby, British Columbia

  I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

• 
  feels like Groundhog Day (@sliver9754) reported 41 minutes ago from North Vancouver, British Columbia

  @TELUSsupport @pattibacchus Telus is brutal! They convinced us that their service was better so we went to them after many happy years with Shaw, then instantly had issues they wouldn’t resolve and now we are stuck with them unless we pay 3 years of penalties! Counting the months to go back to @support_shaw

• 
  BdblE (@MsYouDoYou) reported 42 minutes ago from Burnaby, British Columbia

  Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.

• 
  David Schreck (@StrategicThghts) reported 46 minutes ago from North Vancouver, British Columbia

  @TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).

• 
  RitchWorld (@RitchWorld) reported 46 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  BdblE (@MsYouDoYou) reported 49 minutes ago from Burnaby, British Columbia

  And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.

• 
  mama bear 🙈🙉🙊 🏳️‍🌈 (@trackwanderer) reported 49 minutes ago from Vancouver, British Columbia

  @BigNasty6oh4 I have telus for everything. Service is mostly OK. I find them easy to deal with, but I'm also assertive as **** ( without goimg full Karen on them) what keeps me with them though honestly is the massive discount we get through their deal with our building ( 40% discount)

• 
  Grant Dawson (@pyeinburnaby) reported 51 minutes ago from Buckingham Heights, British Columbia

  @roguekiwi1 I feel your pain. It is now 3:45pm Saturday. I finally got through at 3pm today after starting at noon. They said the reboot of the system that they suspended in error would take 15minutes it has been 45 minutes and still nothing. 😡😡😡#telussucks #telus #terrible

• 
  Prairie Paul (@PaulDoroshenko) reported 54 minutes ago from Vancouver, British Columbia

  I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew (@MPK527) reported 6 minutes ago

  @JonFraserTF @TELUS Telus customer service is brutal. As soon as I hear the thick accent of the foreign call center person I know I’m going to be frustrated. They are going a similar direction as Tim Hortons. Would not recommend.

• 
  The Hanging Jowl (@TheHangingJowl) reported 9 minutes ago

  @JonFraserTF @TELUS Problem is, they're all the same.

• 
  JayFarms🚜 (@JayFarmsSK) reported 11 minutes ago

  @JonFraserTF @TELUS Had to do the same thing with Sasktel a couple years ago. **** service and sky high prices - gouging for all their products - not sure why people continue to patronize them! Telus has been good to me but I am keeping a close watch on them as they silently creep their prices up

• 
  HoggHead (@HoggHead2375) reported 11 minutes ago

  @JonFraserTF @TELUS Telus is terrible. They are collapsing fast. And can’t fix it

• 
  Marco Niese (@marconiese) reported 13 minutes ago

  @JonFraserTF @TELUS You fell for the "lease phone" trick. It's the same as leasing a car. Get the car, return it when your lease is up, and pay for any damage to the car. I never understood why that lease contract was legal in Canada. Next time only consider contracts where you own the phone.

• 
  Noreen Leclair 🇨🇦 (@NoreenLeclair) reported 13 minutes ago

  @JonFraserTF @TELUS @telus screwed me around over 30 years ago. I said then, never again... Their customer service is built on arrogance.

• 
  Erick Dahan (@erickdahan) reported 15 minutes ago

  @JonFraserTF @TELUS They are all terrible. Bell, Rogers (blech)...now you are telling us Telus. Videotron in QC is ok, not the best deals, but business line service is decent.

• 
  Brookfield👁️❤️🇨🇦💵💦scheme 👉 carneywatch.ca (@kicknsass) reported 17 minutes ago

  @JonFraserTF @TELUS I cut the cord about a year ago. Was a mobile customer for 20 years. Couldn’t take them anymore. The overseas service or lack there of, the reception was terrible, wouldn’t work with me on pricing. Very happy with the change. @Starlink next year when contract is up.

• 
  ^-^ (@JesseGraham_) reported 21 minutes ago

  @JonFraserTF @TELUS That’s really too bad. I’ve just recently had a fantastic experience with @TELUS support. Above and beyond. Maybe you just had someone on their bad day!

• 
  Danny Galanz (@MicoPythondev28) reported 22 minutes ago

  @JonFraserTF @TELUS Any inputs about Freedom? Good and Bad? I’m ditching @TELUS