Telus

Telus Outage Report in Norgate, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Norgate, British Columbia 02/05/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Port Moody, Burnaby, Richmond and Delta.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaVancouver Internet
CanadaNorth Vancouver Phone
CanadaVancouver Internet

Community Discussion

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Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

  • vancitytrevor trevor (@vancitytrevor) reported from New Westminster, British Columbia

    @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

  • moersch AHF AllHardwoodfloor (@moersch) reported from Vancouver, British Columbia

    @runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security

  • whourDaDa Oladada (@whourDaDa) reported from Burnaby, British Columbia

    One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

  • StoryStory_Jo Jo Dworschak (@StoryStory_Jo) reported from Vancouver, British Columbia

    @Mutineer8961 @TELUS Definitely Telus! Not bad diy

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

  • MartinvandenH Martin van den Hemel (@MartinvandenH) reported from Richmond, British Columbia

    Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds

  • smjnews Soren Jensen (@smjnews) reported from Anmore, British Columbia

    @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

  • golfercruz CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

  • philwhln Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported from Vancouver, British Columbia

    @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

  • Junayyyy Mary June Margarico (@Junayyyy) reported from Vancouver, British Columbia

    @TELUS sucks.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • me_feit feit.the.urge (@me_feit) reported

    Hey! @TELUS @TELUSsupport **** you for under serving rural communities while charging outrageous prices! Spent all day with one bar and unusable speeds, but I still pay +$100 a month just for my phone plan!

  • 4CRPG "🆁🅸🅲🅺" Kirkpatrick (@4CRPG) reported

    @KkfromAB @Rogers You will have to get your "Rogers" phone unlocked to work on the Telus/Bell network. Rogers should do this for free for you, change after the phone is "unlocked" if you want.

  • WalterWhiteAB WalterTheWhite_AB (@WalterWhiteAB) reported

    @jeffHinesyyc @KkfromAB @Rogers I just switched from Shaw to Telus. It's cheap, yes, but you have to switch to roaming to get service outside of the city (or even at the edge of it). And the service can be iffy, but if you never leave a city it's fine.

  • KrutiSutaria Kruti (@KrutiSutaria) reported

    @TELUS for adt how do I get hold of someone. I keep getting transferred and it's telling me the call center is closed. My alarm tripped and no one called me about it. I want to cancel. And getting increasingly frustrated #telussucks

  • CHROn1Ccannibal Daniel Norman Fox (@CHROn1Ccannibal) reported

    @JustinTrudeau @redcrosscanada Can you protect us against Canada's worst enemy...Telus lol

  • btonita Bill Tonita (@btonita) reported

    @TELUS. Hey Telus. Many people in Aspen Trails/Emerald Hills areas of Sherwood Park tell me about the terrible cell coverage in the area. In a community of 100,000 how is this even possible? #strathco #shpk

  • chwk24 James Alexander (@chwk24) reported

    @KkfromAB @Rogers Been with Telus for years after getting away Bell. Have yet to have a problem this far.

  • AshFloyd3 Ash Floyd (@AshFloyd3) reported

    @KkfromAB @Rogers I am Telus. Not bad but just as expensive as the rest. Haven't had issues I have had with Rogers

  • TynaMcNair Tyna - this is fine 🔥 (@TynaMcNair) reported

    @TELUSsupport It wasn't sent to me + I'm not a Telus customer. But you should ensure your customers, especially elderly know to not click on anything nor at will they be asked to update banking info.

  • myownway77 Mica (@myownway77) reported

    @RDeckard_2049 @KkfromAB @Rogers Oh ok; good to know. I seem to recall, about 10 years ago, hearing that Bell used Telus' network, but that may have been incorrect. Lucky regularly promotes deals for Bell, so the "joint at the hip" with them is obvious.