Telus Outage Report in Norgate, British Columbia

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	1 day ago
Vancouver	Total Blackout	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
North Vancouver	TV	4 days ago
Vancouver	Wi-fi	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

• 
  Prairie Paul (@PaulDoroshenko) reported 1 minute ago from Vancouver, British Columbia

  @FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.

• 
  Brad Atchison (@Brad604) reported 4 minutes ago from New Westminster, British Columbia

  Anyone else having Koodo/Telus issues right now?

• 
  Cam Cavers (@camcavers) reported 4 minutes ago from Vancouver, British Columbia

  @Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.

• 
  Brandon Weese (@brandonweese89) reported 6 minutes ago from North Vancouver, British Columbia

  @TELUS suddenly no service for over 5 minutes. What’s the issue????

• 
  Cam Cavers FKA Cam Cabers (@camcavers) reported 9 minutes ago from Vancouver, British Columbia

  @infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.

• 
  Dai Manuel (he/him) (@daimanuel) reported 11 minutes ago from Bowen Island, British Columbia

  @TELUSsupport This will be my last phone from @telus — after 10+ years really was hoping for a better customer experience. Thanks.

• 
  Cam Cavers (@camcavers) reported 16 minutes ago from Vancouver, British Columbia

  @YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.

• 
  kamil is still working on his summer *** (@K_Somaratne) reported 17 minutes ago from West End, British Columbia

  @sammymarie Also looking to switch! I was with Telus and my bill went from $65 to $145 after the two yr contract ended. I called them and maanged to get it down to $108 but going to call again and see if I can get it down lower

• 
  freelance cyberbully (@d_esiree_______) reported 18 minutes ago from Vancouver, British Columbia

  In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.

• 
  Lucas Mastelaro (@lucasmastelaro) reported 30 minutes ago from Vancouver, British Columbia

  Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice

• 
  Ameer Z. (@1RovingNomad) reported 30 minutes ago from North Vancouver, British Columbia

  Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

• 
  E-Comm 9-1-1 (@EComm911_info) reported 33 minutes ago from Burnaby, British Columbia

  UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC

• 
  BdblE (@MsYouDoYou) reported 35 minutes ago from Burnaby, British Columbia

  @moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus

• 
  Cam Cavers FKA Cam Cabers (@camcavers) reported 35 minutes ago from Vancouver, British Columbia

  @infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back

• 
  Trevor (@EastvanTrev) reported 36 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦 (@SamMurchison69) reported 50 minutes ago from Richmond, British Columbia

  @CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam

• 
  Prairie Paul (@PaulDoroshenko) reported 51 minutes ago from Vancouver, British Columbia

  @TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.

• 
  Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported 52 minutes ago from Vancouver, British Columbia

  @AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…

• 
  Prairie Paul (@PaulDoroshenko) reported 54 minutes ago from Vancouver, British Columbia

  I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.

• 
  BdblE (@MsYouDoYou) reported 56 minutes ago from Burnaby, British Columbia

  @dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Kieser 🍁 (@pfak) reported 2 minutes ago

  @feezandfriends @TELUS @TELUSsupport I have the same problem. I ended up blocking their 1-800 number.

• 
  Stephanie Alexandra (@Sam_Alexandra23) reported 3 minutes ago

  @ShawnKing @TELUS Looks like you got the wrong customer care person. Try again :) I know this new call or chat only, no more in person customer service unless you're buying a product in the stores, not buying their service kind of sucks - weird times.

• 
  CHABI DHAKAL (6B Vlogs) (@chabidhakal) reported 3 minutes ago from Windsor, Ontario

  @telusmobility, @TELUS @TELUSsupport how shameful of you to withdraw the money from the account for the next billing period after all the dues are cleared and the service is canceled and refusing to refund it back..#telus #telusmobility

• 
  John V (@beatoabhunter) reported 3 minutes ago

  Still on hold @TELUS @TELUSsupport 1:40min now! With service like this sure makes you think about changing phone providers

• 
  Cazzy Star (@Cazzy) reported 8 minutes ago

  @JustifiedBagel I will do that, thank you! The Telus app is really good and I've never had to wait more than a few days to book an appointment, it's alarming to see a 10 day waitlist

• 
  JEYMS (@JereMSenechal) reported 9 minutes ago

  @TELUSsupport Hi Telus support, I need an info on one of your brand, Public Mobile. I need to send legal documents to Public Mobile's head office, but can't find any info online. If Public Mobile is a Telus brand, do I need to send them to Telus directly instead? Thank you.

• 
  Kin (@KinInu1) reported 9 minutes ago

  Honestly **** telus device care. I am fuming right now. Broken screen $50 to replace or repair. No physical damage to phone not working $400 to fix or repair. Like what?

• 
  DestructoDawn (@DestructoDawn) reported 10 minutes ago

  Our home network is password protected. For whatever reason, today, it now prompts me over to a telus page for pure fibre to sign in again, which keeps failing AND IS MEGA ANNOYING. GIRL'S GOT **** TO DO.

• 
  Stella Thompson (@StelT1959) reported 17 minutes ago

  @politrack4jeff @TELUS @RogersBiz Absolutely! We have to support our principles and values and staying with Rogers was supporting the wrong people. 👏🏻

• 
  Scott's Full-Time RV Life (@MyOhMyCrazyGuy) reported 18 minutes ago

  ******* weird. I don't know. But this telus service has sucked from the beginning.