Telus outages and service status in Norgate, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Norgate, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 22, 1:05 AM EDT.
- Internet (54%)
- Phone (17%)
- Total Blackout (13%)
- Wi-fi (10%)
- E-mail (4%)
- TV (2%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Norgate, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Telus
Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Norgate, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Total Blackout | 1 day ago |
|
Vancouver
|
Internet | 1 day ago |
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Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 3 days ago |
|
Burnaby
|
Phone | 3 days ago |
|
Vancouver
|
Internet | 4 days ago |
Nearby cities with recent reports
Community Discussion
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Telus Issues Reports Near Norgate, British Columbia
Latest outage, problems and issue reports in Norgate and nearby locations:
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@TELUSsupport I just got off the phone with one of your techs and he informed he couldn’t help me install my telus email in my new IMac desktop. I keep getting error messages with my telus account but it’s an Apple problem? How am I supposed to get my email then??
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Mat Thomas (@EmptyUK) reported from Vancouver, British ColumbiaThe inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab
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Kristy J. (@kristygilljames) reported from North Vancouver, British ColumbiaMST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!
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Vancouver Owls™️ (@Vancouverowls) reported from Vancouver, British Columbia@WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
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mea70 (@doppelganger70) reported from North Vancouver, British ColumbiaIs #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan
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MelanieSerre (@thatmelanielynn) reported from Vancouver, British Columbia@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.
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Nicky Bullets (@nbrosef) reported from Vancouver, British Columbia@BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV never had complaints about their internet and I okay poker online. Just watch the upselling. Bloodsuckers all of them so.
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Patrick C. Lalonde (@ProfLalonde) reported from New Westminster, British Columbia@reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating
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Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
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Matt Colangelo (@mattcolangelo) reported from Burnaby, British Columbia@telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?
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Ross Derewianko (@PingRD) reported from Vancouver, British ColumbiaSo @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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E-Comm 9-1-1 (@EComm911_info) reported from Vancouver, British Columbia.@TELUS advises that service has been restored.
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Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British ColumbiaWaiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaTelus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.
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kamil is still working on his summer *** (@K_Somaratne) reported from West End, British Columbia@sammymarie Also looking to switch! I was with Telus and my bill went from $65 to $145 after the two yr contract ended. I called them and maanged to get it down to $108 but going to call again and see if I can get it down lower
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia@TELUSsupport @WestVanDistrict As a longtime TELUS mobility x2, home security, Internet 50 x2 & Optik TV customer, I think it’s a fair question to ask why #PureFibre isn’t offered to @WestVanDistrict? After 4+ years of “coming soon”, I’m politely asking for a straightforward answer. Thank you
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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HoodMomma (@MommaHood2) reported@SKivimaa When I had internet installed Telus sent an Indian who was hitting on me yuck then I had issues so they sent a predator Indian who was trying to get feely with me. I was going to beat him. Telus hires predators and scammers.
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Isaac Dyck (@SolitaireGOAT) reported@jodyvance @TELUS My 500g download is only $100 month form Telus cancel everything else and buy a Samsung tv they have better channels than Telus for free
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Michele (@muffins135) reported@CrunchyCarpets @TELUS @TELUSsupport The wait times on the phone are abhorrent. $200 for a tech to come out if you would like personal help…ridiculous.
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nonchalantgoonr (@arcu31d) reportedMY NAME IS TELUS INTERNET SERVICE PROVIDER AND I LOOOOOOVE THROTTLING DOWNLOADS WHEN YOU PAY FOR 1 GIGABIT FIBRE INTERNET
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Ketchup Chip Enjoyer💪🇨🇦 (@PeZzy) reported@jodyvance @TELUS Replace the network cable between the Telus TV box and the modem.
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JT🇨🇦 (@Jeffdthompson) reportedOne of Canada's largest telecom companies just became a real estate developer. And the story behind how is worth paying attention to. Telus owns over 2,300 institutional properties across Canada. Most of them were built decades ago to house copper-based telephone exchange equipment the backbone of the country's phone system. As Telus migrated to fibre optics, that equipment shrank dramatically. Suddenly they had hundreds of well-located properties in the heart of Canadian communities sitting largely empty. So instead of selling, they decided to build. Through an initiative called Telus Living, they are now repurposing and monetizing those former exchange sites into purpose-built rental housing. The company has identified approximately 200 sites for alternative uses. The projected stabilized value of the portfolio could reach up to $3 billion. The execution is already well underway. Their first building in Nanaimo received its occupancy permit at the end of April and began welcoming residents last week. Vancouver's Point Grey is under construction. A further 18 properties are proposed to add over 3,000 homes across BC over the next six years, with plans to expand to Alberta and Quebec. Telus Living could eventually deliver 5,000 to 10,000 units in BC alone. There are a few things that make this story interesting beyond the headlines. First, the locations. These aren't suburban greenfields. They are infill sites in established neighbourhoods, exactly where rental housing demand is highest and new supply is hardest to create. Telus didn't have to find the land. They already owned it. Second, the model. Telus Living could eventually be converted into a REIT, turning a telecom company's real estate liability into a standalone investment vehicle generating long-term rental income. Third, the broader signal. When a company with no background in real estate development looks at its asset base and sees a $3 billion housing opportunity, it tells you something about where value is being created in Canada right now. The housing crisis and shifting technology created an opening. Telus walked through it.
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Greying Geek🇨🇦 (@Greyinggeek1) reported@howisthismylif @TELUS 100% shady. Nobody should be buying anything from outbound sales. I worked sales, mostly in telecommunications for 20 years. The worst cases of fraud and lies come from 3rd party outbound sales.
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🇺🇸 The Real Space Cowboy 🇺🇸 (@JosephHolli25) reported@BlondeBigot11 @TELUS I'd turn the dogs loose on them, they'd probably smell them and want to roll around on them though thinking they're rolling in ****
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Colin Regan 🚀 (@engalicorn) reportedHuge Fail #Telus @TELUS @TELUSsupport International Easy Pass doesn't work in the United States. If my wife flew to Peru or Afghanistan she would be covered. She flys to Seattle and incurs $100 dollars in overages minutes after stepping off the plane.
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Mike Holliday (@LawrenceLakeMan) reported@jodyvance @TELUS Federal policies are limiting the choices you have for WIFI/Cable etc. Thus the service sucks just like the government sucks.