Telus outages and service status in Norgate, British Columbia

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, New Westminster, Richmond, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Phone	15 hours ago
Vancouver	Wi-fi	1 day ago
Vancouver	Total Blackout	1 day ago
Vancouver	Total Blackout	1 day ago
Burnaby	Internet	2 days ago
Vancouver	E-mail	3 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

• 
  Vik Saggu (@VancitySaggu) reported 51 seconds ago from Burnaby, British Columbia

  @FlossYourTooth Wtf what’s this on Telus?

• 
  Dave Pasin (@dave_pasin) reported 1 minute ago from Vancouver, British Columbia

  @Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

• 
  HODLouly (@Maria_here) reported 4 minutes ago from Burnaby, British Columbia

  @theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold

• 
  BdblE (@MsYouDoYou) reported 6 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 9 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

• 
  Dai Manuel (he/him) (@daimanuel) reported 12 minutes ago from Bowen Island, British Columbia

  @TELUSsupport This will be my last phone from @telus — after 10+ years really was hoping for a better customer experience. Thanks.

• 
  Dave Pasin (@dave_pasin) reported 20 minutes ago from Vancouver, British Columbia

  @Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

• 
  b ran out of time (@bh_) reported 23 minutes ago from Mount Pleasant, British Columbia

  Rogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.

• 
  mike blackmon (@MikeyBlackmon) reported 23 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported 27 minutes ago from Westmount, British Columbia

  @TELUSsupport I seriously can’t remember how many times I’ve filled out your “Bring the TELUS PureFibre® network to my neighbourhood” form. TELUS marketers even call us to sell us PureFibre, only for us to have to explain to them that for some unexplainable reason @WestVanDistrict isn’t served

• 
  GrandpaNippy (@kiemag) reported 28 minutes ago from Westmount, British Columbia

  @vancitysportswx It is a good route but not capable of handling the inevitable increase in volume, cell coverage is terrible #telus #rogers need to come up with an immediate upgrade plan

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 32 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

• 
  BdblE (@MsYouDoYou) reported 41 minutes ago from Burnaby, British Columbia

  @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

• 
  Dave Pasin (@dave_pasin) reported 42 minutes ago from Vancouver, British Columbia

  @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

• 
  Brad Atchison (@Brad604) reported 44 minutes ago from New Westminster, British Columbia

  Anyone else having Koodo/Telus issues right now?

• 
  miranda hudson (@_hudsonny) reported 45 minutes ago from Vancouver, British Columbia

  Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.

• 
  Karla كارلا جبيلي (she/her) (@asianhabibti) reported 48 minutes ago from Vancouver, British Columbia

  Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.

• 
  BdblE (@MsYouDoYou) reported 51 minutes ago from Burnaby, British Columbia

  @dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.

• 
  David Schreck (@StrategicThghts) reported 54 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  David Schreck (@StrategicThghts) reported 54 minutes ago from North Vancouver, British Columbia

  @marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nikki (@Nikki98212136) reported 28 seconds ago

  @SaltyGeeg @feezy_does_it @AaronPettman Suddenly water doesn't matter when eco diesel experiments on sacred river will get approved with sinister funding to bought off reserves, and poor Telus needs expansion and water. BC forgot water is a human need? For greed.

• 
  Shahrooz Fermani 🇨🇦 (@SFermani1996) reported 3 minutes ago

  @MelissaLMRogers @TELUSsupport Stop paying your wireless service towards the big three (Rogers, Bell, Telus) They overcharge, and they also have the right to increase their subscription prices at anytime. I am paying $50 a month to Freedom Mobile for Unlimited Canada-US Talk, Text, with Bonus Data applied.

• 
  Tennis Girl 🎾 (@Nole_fan_girl) reported 5 minutes ago

  Not to mention that @TELUSsupport called me back only to put me on hold to go find a technician. What is the point of making me enter all my info in the chat and waiting for a callback. This is a #customerservice fail Is support from @TELUS something I'll need a day off for?

• 
  Adam Henry, CFP (@adamhenrycfp) reported 6 minutes ago

  Things are expensive right now. An easy way to save some money is switching your phone plan to Public Mobile. It runs on the Telus network, so service feels the exact same. My wife and I made the switch a couple months ago. Took 10 minutes. Saving literally $120/month.

• 
  heiba9866 (@heiba986627073) reported 9 minutes ago

  @FoodSighman @WestJet The issue is they hire call centers and the call center in Telus El Salvador is made up of STUUUUPID EMPLOYEES, They don't Know what they are doing or saying they think they will fix everything with BASIC CUSTOMER SERVICE QUOTES, their staff and employees can't speak even English

• 
  Boo Meester (@BooMeester) reported 13 minutes ago

  @GordinKelowna @jodyvance @TELUS When programs don’t record or fast-forward to the end, these are not minor issues when dealing with Telus!

• 
  Prairie Edwin (@PrairieEdwin) reported 13 minutes ago

  You’ll want to look at Public Mobile. They are owned by Telus but cheaper and month to month. No long contract. You can change it for any month. Very flexible. No dropped calls either. Excellent coverage on the Telus network. I’ve had it 6 years now. Mine would be $40/month Cdn but it’s got lots of data. Lower priced ones too.

• 
  Lee Redpath (@redman_mather) reported 14 minutes ago

  @field2fieldag @Bell_MTSHelps @Bell_MTS Doesn’t matter who you’re with, that stretch is a dead zone. I’m with public mobile which is owned by telus and that area is pretty poor

• 
  Ani V - 🇨🇦 (@aevlive) reported 14 minutes ago

  @BarbaraDoduk @jodyvance @TELUS When I cancelled my mom's service after she passed away, I packaged up the equipment and went to the post office. The girl looked at the parcel and insisted I take a photo of the package with the receipt as proof based on her experience of lost returns. Mine was fine.

• 
  TELUS Support (@TELUSsupport) reported 15 minutes ago

  @bshynk Sorry you feel this way Barney, did you need any help with your TELUS services?