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Telus outages and service status in Norgate, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Norgate, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and TV.
  • The most recent signal from this area was received Aug 11, 12:36 AM EDT.
  • 53% Internet (53%)
  • 21% Total Blackout (21%)
  • 11% TV (11%)
  • 11% Phone (11%)
  • 5% Wi-fi (5%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: Port Moody, Burnaby, Richmond, Vancouver, Anmore, and North Vancouver.

CityProblem TypeReport Time
Port Moody Internet 3 days ago
Burnaby Internet 4 days ago
Richmond TV 4 days ago
Vancouver Internet 4 days ago
Vancouver Total Blackout 7 days ago
Vancouver Phone 9 days ago

Nearby cities with recent reports

Vancouver

2 recent signals

4 days ago
Port Moody

1 recent signals

3 days ago
Burnaby

1 recent signals

4 days ago
Richmond

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

  • Gusslin
    Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British Columbia

    Still having issues with @TELUS wireless

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.

  • 2022inYVR_CA
    Nathan Sheng (@2022inYVR_CA) reported from Richmond, British Columbia

    @Telus, this #telus outage seems to be rather strategic. Somethings still work others don’t…

  • BLeeLoganberg
    Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported from Vancouver, British Columbia

    @Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @TELUS @TELUSsupport #piktv #telusplus can you please fix telus+ this is getting ridiculous

  • pyeinburnaby
    Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia

    Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

  • camcavers
    Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…

  • olumuyiwaayo
    Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported from West End, British Columbia

    Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!

  • camcavers
    Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    It’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • MikeyBlackmon
    mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

  • PingRD
    Ross Derewianko (@PingRD) reported from Vancouver, British Columbia

    So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...

  • spawnsteryvr
    Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.

  • warandpeace
    Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia

    @MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯

  • kristygilljames
    Kristy J. (@kristygilljames) reported from North Vancouver, British Columbia

    MST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.

  • ShamimAbbassi
    Shamim Abbassi (@ShamimAbbassi) reported from Vancouver, British Columbia

    @TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

  • dyhiapadilla
    Dyhia Belhabib (@dyhiapadilla) reported from North Vancouver, British Columbia

    When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • schneid93325644
    Schneids (@schneid93325644) reported

    Does not help when they spend over 8b over 14 years on companies in the Telus Health area will little to no synergy benefits. Ag biz is bad too I hear. Add massive sector headwinds (Elon)… not pretty. They also have to stop silly vanity RE projects.

  • WorkerLead
    Worker of Lead (@WorkerLead) reported

    @SilentSnow89 Price of Oil is high. Unemployment still sucks. **** even Telus slashed their dividend

  • winemaker1960
    cliff wardle (@winemaker1960) reported

    @67Dodge I believe Telus has a $500M stock buyback program. Damn I hate stock buybacks - is steals from investors and the govt is robbed of taxes, just to artificially prop up share prices which should actually be buoyed by productivity and profits.

  • LongshoreCowboy
    North American (@LongshoreCowboy) reported

    @JayGenXer I have another year of a "contract" with @TELUS. I will be cancelling it, paying their bullshit penalty and moving to @Starlink by mid-September. I suggest every Canadian who hates this bill does the same. Once a Musk company offers cellular service, it switches too. I am so done with fascist Canada.

  • ABLabourToday
    Alberta Working Forward (@ABLabourToday) reported

    TELUS Corporation slashed its quarterly dividend by 55% to 18.75 cents per share (down from 41.84 cents). This aggressive corporate reset by newly appointed Chief Executive Officer Victor Dodig follows a massive $1.8 billion net loss for the second quarter of 2026. In immediate response, TELUS shares plummeted 11% to finish Friday trading at $13.38 on the Toronto Stock Exchange, wiping out years of gains for retail income investors.

  • HishamWassoof
    Hisham wassouf (@HishamWassoof) reported

    @TELUSsupport hi I just witched my mobile line to telus its been 3 hours since i lost my previous provider till now no telus signal on my phone pls help reconnect

  • fcalendardotnet
    FreedomCalendar.net (@fcalendardotnet) reported

    @AngelaUnspoken Virgin Mobility it's essentially Bell Mobility under a different branding. Same EPC, same billing system, same network backbone. Same thing goes with Telus and Koodo. Koodo is Telus' flanker brand. My guess is that you've probably switched to a BYOD plan by switching to Virgin from Bell. This is how much I pay, on a BYOD plan. Just a disclaimer, this is a business / corporate account.

  • zulutruckeryyc
    ZuluTrucker (@zulutruckeryyc) reported

    Hey #yyc #Alberta - do you want to be lied to consistently? Have your home internet suddenly cut-off or throttled?? Then #Telus is the service for you!! This once great company as AGT - is no longer, now PATHETIC sub, sub par - 3rd world customer service @TELUS @TELUSsupport

  • meetatthemoon
    moon (@meetatthemoon) reported

    **** TELUS I HATE YOU TELUS MAY YOU BE CURSED FOR ETERNITY **** YOU

  • JThornglass
    Grandmaster of the London Fog (@JThornglass) reported

    Need to see Telus share price down another 95%