Telus service status in Norgate, British Columbia

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: New Westminster, Vancouver, North Vancouver, Richmond, and Burnaby.

City	Problem Type	Report Time
New Westminster	Phone	2 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	4 days ago
Vancouver	Total Blackout	5 days ago
Vancouver	Internet	5 days ago
Vancouver	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

• 
  Jody Vance (@jodyvance) reported 3 minutes ago from Vancouver, British Columbia

  @rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.

• 
  Mark Breslaw (@MarkBreslaw) reported 8 minutes ago from Vancouver, British Columbia

  @TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago

• 
  BdblE (@MsYouDoYou) reported 10 minutes ago from Vancouver, British Columbia

  I really enjoy @TELUS as a company and have so very few issues with them or their services. I hope to heck when we move we can get fibre optic tho because it’s not workable in this townhouse and it’s annoying af.

• 
  BdblE (@MsYouDoYou) reported 14 minutes ago from Vancouver, British Columbia

  Every single time I have to talk to @TELUSsupport (often) it’s a great experience. I know people have TELUS issues but I am consistently pleased with their service and not enough people say positive things on this yelling machine.

• 
  Alexi (@MsAlexi) reported 23 minutes ago from Vancouver, British Columbia

  @TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3

• 
  Jim Gordon (@jimgordontv) reported 26 minutes ago from Vancouver, British Columbia

  @TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!

• 
  Alexi (@MsAlexi) reported 29 minutes ago from Vancouver, British Columbia

  @TELUSsupport @TELUS When you’ve been using PureFibre internet for over 4 years and to find out that the new home you’re moving into does not have PureFibre even though the website and TELUS support confirmed that we have it, is a shitty to find out on your moving day 👎 1/2

• 
  SbonnerABV (@SbonnerABV) reported 31 minutes ago from Vancouver, British Columbia

  I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.

• 
  Grainne McElroy (@GrainneMcElroy) reported 34 minutes ago from Richmond, British Columbia

  Support: Manage the Help @TELUS #BCNET201

• 
  Jim Gordon (@jimgordontv) reported 39 minutes ago from Vancouver, British Columbia

  @TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!

• 
  Jay Holtslander (@j_holtslander) reported 41 minutes ago from Vancouver, British Columbia

  @chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.

• 
  Kimberley Bowie (@KimABowie) reported 42 minutes ago from Vancouver, British Columbia

  @Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.

• 
  HeliConnect (@iheliconnet) reported 42 minutes ago from Delta, British Columbia

  @TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!

• 
  Stefan Hawes (@hawes) reported 43 minutes ago from Vancouver, British Columbia

  Discovering a problem with the modern world. When your Internet goes down and you have to wait a couple of days for someone to come by to fix it, you’re also without TV, movies, and music. Might just have to read in silence. @TELUS

• 
  Jennifer West (@Westjet007) reported 47 minutes ago from Vancouver, British Columbia

  I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 47 minutes ago from Vancouver, British Columbia

  @TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.

• 
  Kalpna (@KalpnaSolanki1) reported 51 minutes ago from Burnaby, British Columbia

  Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL

• 
  Michelle Bancroft (@banger19) reported 52 minutes ago from Vancouver, British Columbia

  @TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation

• 
  Kalpna (@KalpnaSolanki1) reported 53 minutes ago from Burnaby, British Columbia

  @TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!

• 
  River B^#!$ Meowjin (@MeowjinBoo) reported 56 minutes ago from Vancouver, British Columbia

  @smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christa Langton (@ChristaLangton) reported 2 minutes ago

  @TELUS How about posting about the outage so we don’t all ask the same questions over and over. Where is my service!?

• 
  Adds (@fourthirtyyy) reported 3 minutes ago

  Is Telus down?

• 
  Mason Yekta (@masonyekta) reported 4 minutes ago

  Looks like Telus is down same as Public Mobile @TELUSsupport @PublicMobile #telusdown

• 
  Shannon McKay-Frias (@shanny2137) reported 4 minutes ago

  @murtzjaffer @TELUSsupport Telus is working in Tottenham or New Tecumseth. My phone works & my son who is in Toronto right now is not working

• 
  Lindsay Crump (@lindsaycrump) reported 6 minutes ago

  @journeydan @TELUS Had no service for at least 30 minutes. It has since come back. Hearing other people have no service too

• 
  Jason (@Jace_On_Rice) reported 11 minutes ago

  @FarmerJer @TELUS Down for me, I have intermittent data but I still can't make phone calls

• 
  𝑗𝑒𝑙𝑙𝑦𝑏𝑒𝑎𝑛🇨🇦 (@Hotwifelife7) reported 12 minutes ago

  Anyone else having Telus issues?

• 
  JimmyDee (@JimmyDee1999) reported 15 minutes ago

  @TELUSsupport @TELUS @CP24 what’s going on with Telus cell service. It’s down across Ontario. Trying to run a business and can’t use my phone for incoming out going calls

• 
  maroun (@maroun15732543) reported 16 minutes ago

  @TELUS @TELUSsupport I’m paying you $200/ month. This is joke. How are all lines down in Ontario?

• 
  Nancy Henry (@nancyhenry_) reported 17 minutes ago

  @TELUS @PublicMobile service is down???? Can't make a call? #telus #publicmobile