Telus Outage Report in Norgate, British Columbia

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	16 hours ago
Vancouver	Total Blackout	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
North Vancouver	TV	3 days ago
Vancouver	Wi-fi	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

• 
  MelanieSerre (@thatmelanielynn) reported 38 seconds ago from Vancouver, British Columbia

  @TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!

• 
  Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported 12 minutes ago from Westmount, British Columbia

  Been hearing “coming soon” for 4+ years…is there an infrastructure issue with @TELUS & @WestVanDistrict?

• 
  johnny V. (@punkrokk65) reported 17 minutes ago from Vancouver, British Columbia

  @TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

• 
  DaleCadeau (@DaleCadeau) reported 19 minutes ago from Delta, British Columbia

  @DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

• 
  gabrielle (@realgabeangel) reported 23 minutes ago from Richmond, British Columbia

  @FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of

• 
  Andrew Ferguson (@warandpeace) reported 34 minutes ago from Vancouver, British Columbia

  @MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯

• 
  Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported 35 minutes ago from Westmount, British Columbia

  @TELUSsupport @WestVanDistrict As a longtime TELUS mobility x2, home security, Internet 50 x2 & Optik TV customer, I think it’s a fair question to ask why #PureFibre isn’t offered to @WestVanDistrict? After 4+ years of “coming soon”, I’m politely asking for a straightforward answer. Thank you

• 
  Dyhia Belhabib (@dyhiapadilla) reported 37 minutes ago from North Vancouver, British Columbia

  When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?

• 
  Kiefer Abram (@kikithekrakra99) reported 38 minutes ago from Delta, British Columbia

  @TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too

• 
  Nathan Sheng (@2022inYVR_CA) reported 41 minutes ago from Richmond, British Columbia

  @Telus, this #telus outage seems to be rather strategic. Somethings still work others don’t…

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 41 minutes ago from Vancouver, British Columbia

  Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.

• 
  Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported 45 minutes ago from Westmount, British Columbia

  @TELUS’ internet service has gotten so bad that we have to pay for 2 DSL lines to keep our TV, Internet and security system somewhat stable.

• 
  miranda hudson (@_hudsonny) reported 48 minutes ago from Vancouver, British Columbia

  Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.

• 
  DaleCadeau (@DaleCadeau) reported 54 minutes ago from Delta, British Columbia

  @richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

• 
  BdblE (@MsYouDoYou) reported 55 minutes ago from Burnaby, British Columbia

  @PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.

• 
  DaleCadeau (@DaleCadeau) reported 55 minutes ago from Delta, British Columbia

  @GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 55 minutes ago from Vancouver, British Columbia

  Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

• 
  HODLouly (@Maria_here) reported 56 minutes ago from Burnaby, British Columbia

  @theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold

• 
  Prince (@ImJustPrinceA) reported 57 minutes ago from Port Moody, British Columbia

  I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.

• 
  Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported 58 minutes ago from Westmount, British Columbia

  @TELUSsupport I seriously can’t remember how many times I’ve filled out your “Bring the TELUS PureFibre® network to my neighbourhood” form. TELUS marketers even call us to sell us PureFibre, only for us to have to explain to them that for some unexplainable reason @WestVanDistrict isn’t served

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Struggling Falcons Fan (@Woods_TheTiger) reported 6 minutes ago

  @TELUS @TELUSsupport Y’all company is so garbage get it together

• 
  Milka R. (@Milka_Ran) reported 6 minutes ago

  Hey @TELUS since your team seems unable to take my money after hours spent on the phone could you recommend a competitor for your home alarm services? This is beyond ridiculous and awful #CustomerService

• 
  know your enemy (@siberianmama) reported 8 minutes ago

  @SojuggaLo @kristalynnterry @comradevero They are a joke that puts people in jail and freezes bank accounts. And says on you with the help of Telus. And that's what we know. It may not be legal but it can require going to court. They would definitely freeze accounts over a fine.

• 
  Tracy Lynn (@grapedevine) reported 12 minutes ago

  @NanaimoNewsNOW Can we get a cell tower on Hammond Bay Rd in #Nanaimo! No cell service or weak at best @TELUS @Rogers

• 
  Seet Sah (@SeetSah) reported 14 minutes ago

  @TELUS You should focus on making my high cost #TELUS services better #5G sucks! I think cel services out worse now than in 1986 when I signed up with your company! The only reason I’m still a customer is because all other celco’s are WORSE!

• 
  Greg Bamford🇺🇦 (@Drofmab) reported 15 minutes ago from Regina, Saskatchewan

  @cdnbeer Oh, don’t get me wrong - I’m a SaskTel diehard (for mobile - nothing else) in Canada. They keep our rates cheap & their roaming is the best bet going in Canada… literally flips to whichever carrier has the best signal at any given moment (Rogers/Bell/Telus), in my experience.

• 
  ᴄᴀꜱᴛ (@Cast1923) reported 18 minutes ago

  @TELUS just wanted to say **** you and your ****** services 5g is a ******* joke I live literally 20 meters from the tower and I can't even get a 100mbps 5g router... what a joke seriously you guys ******* suck

• 
  Shillelagh (@ManitobaExpat) reported 21 minutes ago

  @theJagmeetSingh This IS STUPID. Have you met Ford/Moe/Kenney or Horgan? Let's start with asking what they did with the COVID billions. Then ask Horgan how Telus Health isn't two tier. Don't throw tax money at ideological jackasses.

• 
  Dharni D (@nicomeckl) reported 22 minutes ago

  @TELUS Cheating and lies are rampant in your sales team. They’re selling something called piktv telling it’s free with internet but just realized they’ve been charging me for the “service”.

• 
  Hanner (@GangstHannah) reported 25 minutes ago

  Videotron cancelled my transfer request because I couldn't accept it via text.... Because they made my phone inoperable while still billing me for "service". Oh, they also hung up on me. So now I'm back on the phone with TELUS to make another transfer request + call to Vidéotron