Telus

Telus Outage Report in Norgate, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Norgate, British Columbia 02/28/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Richmond, North Vancouver, Burnaby and Port Moody.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaVancouver Phone
CanadaVancouver Total Blackout
CanadaVancouver Internet

Community Discussion

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Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

  • hornscallywag Lori Foster (@hornscallywag) reported from West End, British Columbia

    **** Telus money grubbing ********!!!!

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • robbahd Rob Bahd (@robbahd) reported from Delta, British Columbia

    @RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

  • rxstephanie Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia

    @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

  • hornscallywag Lori Foster (@hornscallywag) reported from West End, British Columbia

    Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

  • mmgreid Mark the Teacher (@mmgreid) reported from Vancouver, British Columbia

    @CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

  • kristygilljames Kristy J. (@kristygilljames) reported from North Vancouver, British Columbia

    MST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

  • Aanshik1 aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • _Samantha__Dee SamanthaDee (@_Samantha__Dee) reported

    @TELUS I’ve also called tech support 3 times and I’m currently being told that I need to wait for someone that I talked to yesterday the contact me to set up a technician to come. He was supposed to call me last night (the booking was down), I have yet to hear from this person.

  • TreyTho11393502 Trey Thompson (@TreyTho11393502) reported

    @TELUS my internet has now been done for 9 hours, fix you’re **** cause you’ve lost a customer

  • paul_wb_wtf Paul Barraclough (@paul_wb_wtf) reported

    @TommyMofo19 @BigNasty6oh4 I prefer Shaw (now Rogers) but when I movies in with my wife in delta, Shaw wasn’t an option. TELUS isn’t terrible but I do find that I need to unplug by router/PVR about once every couple of months.

  • WoodyWoodeso Woody (@WoodyWoodeso) reported

    @RogersHelps Why has 5G sht the bed now too? 10 years with this garbage service that doesn't ever work. I'm switching to Telus today.

  • CanuckSyko Big𝕊𝕂𝕐🍥 (@CanuckSyko) reported

    @BigNasty6oh4 Been a loyal Telus customer for years, they are great. But yeah, ask Shaw retention first, they probably give you a discount

  • QuirkyGirl69 QuirkyGirl (@QuirkyGirl69) reported

    @as_per_danielle @BigNasty6oh4 Exactly Danielle!!! I’m the same as you. Telus for my cell service & Shaw for cable & internet.

  • lfletcher61 Larry Fletcher (@lfletcher61) reported

    @BigNasty6oh4 Im with Telus and have been for what feels like eons, I like them and can’t says I’ve had issues compared to friends bitching about Shaw and the hassles they’ve had to endure

  • Bigbuck1336 Bigbuck (@Bigbuck1336) reported

    @theJagmeetSingh Compared to other major company CEO’s he’s not well paid. Nobody talking about how bad Rogers, Telus, Bell **** Canadians and get no flack. He’s 58 on the top 100 list 2022.

  • boobfan74 b00blover (@boobfan74) reported

    @JayIsPainting I feel your pain but Telus is down a lot and they never have any updates. They also have no help after hours. Goes down after 9pm, you have to wait until morning.

  • Terence75852488 WillyT (@Terence75852488) reported

    @BigNasty6oh4 I have Telus and have had no issues.