Telus outages and service status in Norgate, British Columbia

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, New Westminster, North Vancouver, Richmond, and Burnaby.

City	Problem Type	Report Time
Vancouver	Internet	6 hours ago
Vancouver	Internet	2 days ago
Vancouver	Wi-fi	2 days ago
New Westminster	Phone	5 days ago
Vancouver	Internet	5 days ago
Vancouver	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

• 
  Ameer Z. (@1RovingNomad) reported 27 seconds ago from North Vancouver, British Columbia

  Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

• 
  HODLouly (@Maria_here) reported 6 minutes ago from Burnaby, British Columbia

  @theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold

• 
  Diane S. Baker (@dianesbaker1) reported 6 minutes ago from Vancouver, British Columbia

  @Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.

• 
  BdblE (@MsYouDoYou) reported 15 minutes ago from Burnaby, British Columbia

  Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.

• 
  Dai Manuel (he/him) (@daimanuel) reported 15 minutes ago from Bowen Island, British Columbia

  @TELUSsupport This will be my last phone from @telus — after 10+ years really was hoping for a better customer experience. Thanks.

• 
  mama bear 🙈🙉🙊 🏳️‍🌈 (@trackwanderer) reported 16 minutes ago from Vancouver, British Columbia

  @BigNasty6oh4 I have telus for everything. Service is mostly OK. I find them easy to deal with, but I'm also assertive as **** ( without goimg full Karen on them) what keeps me with them though honestly is the massive discount we get through their deal with our building ( 40% discount)

• 
  Dave Pasin (@dave_pasin) reported 19 minutes ago from Vancouver, British Columbia

  @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

• 
  mea70 (@doppelganger70) reported 23 minutes ago from North Vancouver, British Columbia

  Is #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan

• 
  Dave Pasin (@dave_pasin) reported 23 minutes ago from Vancouver, British Columbia

  @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

• 
  Nicky Bullets (@nbrosef) reported 27 minutes ago from Vancouver, British Columbia

  @BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV 📺 be never had complaints about your internet just watch the upselling. Bloodsuckers all of them so.

• 
  SGC Dream a little. Dream a lot. (@SamGorC) reported 27 minutes ago from Vancouver, British Columbia

  I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 28 minutes ago from Vancouver, British Columbia

  Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.

• 
  Mark the Teacher (@mmgreid) reported 31 minutes ago from Vancouver, British Columbia

  @CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

• 
  Dave Pasin (@dave_pasin) reported 32 minutes ago from Vancouver, British Columbia

  @keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.

• 
  Dave Pasin (@dave_pasin) reported 33 minutes ago from Vancouver, British Columbia

  @Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

• 
  BdblE (@MsYouDoYou) reported 35 minutes ago from Burnaby, British Columbia

  It’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.

• 
  Kristy J. (@kristygilljames) reported 41 minutes ago from North Vancouver, British Columbia

  MST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!

• 
  Lori Foster (@hornscallywag) reported 42 minutes ago from West End, British Columbia

  **** Telus money grubbing ********!!!!

• 
  miranda hudson (@_hudsonny) reported 42 minutes ago from Vancouver, British Columbia

  Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.

• 
  kamil is still working on his summer *** (@K_Somaratne) reported 49 minutes ago from West End, British Columbia

  @sammymarie Also looking to switch! I was with Telus and my bill went from $65 to $145 after the two yr contract ended. I called them and maanged to get it down to $108 but going to call again and see if I can get it down lower

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Granny Agnus Smith (@TigerKenny2) reported 3 minutes ago

  @TELUS why are your phones not working

• 
  Sharon Audley (@whistlersharon) reported 3 minutes ago

  @TELUS Another@telus call to my number registered on the national do not call registry. File a complaint. It only took a couple of minutes. Maybe they'll get the message then.

• 
  Laleczka (@Lalatran7) reported 7 minutes ago

  @TELUSsupport Who can we talk to at Telus that will help us? March 25- we pay $150 April 2- suspended April 3- we pay $144 Services back on April 9- next payment if not paid we get suspended AGAIN! WE told telus we can pay remaining amount in full on the 16th. Telus said nope!

• 
  lagomorph (@lagomorphlabs) reported 10 minutes ago

  telus said i violated the terms of service i ate the terms of service. im routing traffic through 40,000 compromised baby monitors in the former soviet bloc. I got fiber optic running through a corpse like a puppet. i'm hosting a mirror of the north korean intranet on a calculator duct taped to a raccoon. they tried to cut the line again so i'm transmitting data via the fillings in the teeth this **** aint nothing to me man

• 
  Ray Gaur (@raygaurca) reported 11 minutes ago

  Telus now is my largest holding. It is down around 5% for me. However, one year of dividend should comfortably make up for the loss. $T $T.TO

• 
  Scott F Shefford (@sfshefford1) reported 17 minutes ago

  Not a day goes by in this **** hole of a city that stupid stuff continues and of course Telus is on the grift

• 
  TheExamPrep (@TheExamPrep) reported 20 minutes ago

  @TELUSsupport @TELUS I have been trying to cancel my home service since last week. I have called numerous times. I keep getting transferred around. I need the service cancelled since I am relocating outside the country. A/C 6079477193 Please cancel and confirm back to my tel.

• 
  Shelley Machon (@shelleymachon) reported 24 minutes ago

  @TELUS Hard to believe. Minimal competition. Telus has zero customer support.

• 
  RoseAnne Hutchence (@WordsAreCrucial) reported 27 minutes ago

  @TELUS @TELUSsupport My telephone bill went up 30% from last month. Service has not improved, I'm receiving NO additional features for this extra cost. Great way to lose a long-time (35 year) client! Thankfully, other service providers offer competitive rates.

• 
  rem (@remtotheb) reported 27 minutes ago

  had to go to telus today to fix my iphone and unsuccessfully tried to hide all of my hucklerobby art 😭