Telus Outage Report in Norgate, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Norgate, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (26%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (5%)
-
E-mail (5%)
Live Outage Map Near Norgate, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Richmond, Port Moody, Delta and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
||
| Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
TV | |
| Burnaby |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Norgate, British Columbia
Latest outage, problems and issue reports in Norgate and nearby locations:
-
Patrick C. Lalonde
(@ProfLalonde) reported
from
New Westminster, British Columbia
@reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating
-
Grant Bowen
(@bow_en_arrow) reported
from
North Vancouver, British Columbia
@TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?
-
Stefano Buliani
(@sapessi) reported
from
Vancouver, British Columbia
@lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there
-
mike blackmon
(@MikeyBlackmon) reported
from
Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
-
E-Comm 9-1-1
(@EComm911_info) reported
from
Vancouver, British Columbia
.@TELUS advises that service has been restored.
-
Rob Foster
(@rjfoster1511) reported
from
Vancouver, British Columbia
@TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.
-
Brad Veinot
(@VanCityVeinot) reported
from
Vancouver, British Columbia
Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw
-
Lexa Hobenshield
(@LexaHobenshield) reported
from
Anmore, British Columbia
@TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.
-
Raymond
(@auraalexandra16) reported
from
Richmond, British Columbia
@TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.
-
Martin van den Hemel
(@MartinvandenH) reported
from
Richmond, British Columbia
Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds
-
Jennifer Duholke
(@JDNovel) reported
from
North Vancouver, British Columbia
@TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
It’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
-
James Young
(@jamespatyoung) reported
from
North Vancouver, British Columbia
@dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out
-
Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Lord of flamesss
(@Lord_offlames) reported
@TELUS @wandavision @VIFFest You guys suspended my account for no reason. I can’t even call customer service like bro. The thing is before 10 hours I contacted you and they said it’s an errror in the system and they won’t suspense my account but you guys did
-
The BLS Specialist
(@BLS_Specialist) reported
@NEWS1130 He’s putting a cop a nurse and a Telus exec on a board with no paramedic experience and increasing firefighter training. How does this help ?
-
Taylor
(@TeeTeeBossay) reported
@TELUS what is wrong with signal today?
-
Brian S
(@bsharwood) reported
@benlucier @SteamWhistle @TELUS Wait! What? Aren't text messages mostly included to anywhere in the world in Canada? They have been on every plan I've used since I left Canada. (I never used them much in Canada)
-
Gord Dunn
(@golfguido) reported
@richardzussman 22 new ambulances what a joke (not enough), did I hear right 100 million increase funding (again not enough)another Joke and a Telus CEO wtf
-
Jennylives
(@jennylives) reported
@elonmusk @crheller @SpaceX I'm in rural interior of BC. Okanagan area. We qualify for Starlink. Currently using Telus Smarthub. It sucks. Someone talk me into switching. Cost is a holdup.
-
Collin Greene
(@gambitdude) reported
@GordWhitehead49 We left telus 15 years ago for that very reason and we have never came back.
-
Charlie Pete
(@Cruciiii) reported
@NotRibs breh if I woulda just went to Telus i coulda had 1000 down 800 upload fibre. im actually pissed that i had to realize that this AM
-
Collin Saint
(@collin_saint) reported
@wchoy74 Not holding my breath. I live just past winterburn road and I’m still stuck with an intermittent Telus Hub on the cellular network.
-
Lisha Love
(@lishalovetv) reported
@Rainbow_Silks @TELUS Damn 5g... I wish my company had better deals, I feel like I'm being..excuse the term, ***** and scammed. But its pretty much that.