Telus Outage Report in Norgate, British Columbia

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, and New Westminster.

City	Problem Type	Report Time
Vancouver	Total Blackout	1 hour ago
Vancouver	Internet	3 hours ago
Vancouver	Internet	9 hours ago
North Vancouver	TV	2 days ago
Vancouver	Wi-fi	2 days ago
Vancouver	TV	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

• 
  BdblE (@MsYouDoYou) reported 11 minutes ago from Burnaby, British Columbia

  I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 21 minutes ago from Vancouver, British Columbia

  Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 22 minutes ago from Vancouver, British Columbia

  @TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2

• 
  AHF AllHardwoodfloor (@moersch) reported 24 minutes ago from Vancouver, British Columbia

  @runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security

• 
  Salmon n'Bannock (@SnBVancouver) reported 26 minutes ago from Vancouver, British Columbia

  @TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business

• 
  📷 𝙸𝚊𝚗 𝙰𝚕𝚎𝚡𝚊𝚗𝚍𝚎𝚛 𝙼𝚊𝚛𝚝𝚒𝚗 🎸 (@IanAMartin) reported 27 minutes ago from Mount Pleasant, British Columbia

  @Catelli2Oh Or a Telus customer, who is the big telco out here. I don’t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, there’s a massive pipeline down the west coast of North America anyway.

• 
  Ciara Hempseed (@CiaraHempseed) reported 27 minutes ago from Vancouver, British Columbia

  I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

• 
  BdblE (@MsYouDoYou) reported 27 minutes ago from Burnaby, British Columbia

  @MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

• 
  BdblE (@MsYouDoYou) reported 28 minutes ago from Burnaby, British Columbia

  @BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

• 
  BdblE (@MsYouDoYou) reported 32 minutes ago from Burnaby, British Columbia

  @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

• 
  Soren Jensen (@smjnews) reported 34 minutes ago from Anmore, British Columbia

  @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

• 
  Mary June Margarico (@Junayyyy) reported 36 minutes ago from Vancouver, British Columbia

  @TELUS sucks.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 40 minutes ago from Vancouver, British Columbia

  Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

• 
  Jo Dworschak (@StoryStory_Jo) reported 42 minutes ago from Vancouver, British Columbia

  @Mutineer8961 @TELUS Definitely Telus! Not bad diy

• 
  BdblE (@MsYouDoYou) reported 44 minutes ago from Burnaby, British Columbia

  @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

• 
  #IndianStatus531 (@BlueCedarAngel) reported 48 minutes ago from Burnaby, British Columbia

  @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

• 
  Bruno Athayde 🇨🇦 🇧🇷 🏳️‍🌈 (@athayde_br) reported 48 minutes ago from Vancouver, British Columbia

  @TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 58 minutes ago from Vancouver, British Columbia

  @TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.

• 
  Moke (@mykeymause) reported 59 minutes ago from North Vancouver, British Columbia

  Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

• 
  CC (@golfercruz) reported 60 minutes ago from Richmond, British Columbia

  @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tommy Levi (@tslevi) reported 5 minutes ago

  @Shawhelp I understand it's not your fault personally, but much longer I might start looking into Telus as friends who live nearby have had no issues.

• 
  PaintedHorse (@PaintedHorse14) reported 6 minutes ago

  @JFante8 @NDP I read it to see how many times telus mentioned…but really the question I have is: why is it so hard, of BC is so desirable, to attract med personnel? That seems to be the issue -

• 
  Rachel Sawatzky (@cocoanymph) reported 8 minutes ago

  @TELUSsupport @TELUS 3 calls. 3 disconnected chats. Still no appointment. Do you really want me to stay your customer? I have been a loyal paying customer since 2006. 3/4

• 
  ‏ً (@not__rin1) reported 12 minutes ago

  @Clay_Pruitt @ralphrgp @DestinyBulletn Yeah idk what he’s talking about man I downloaded all of final fantasy 15 in like 15-20 minutes this update took me around the same and I have only Telus wifi I think it’s like 150 down and 40 up

• 
  BiHiSelo (@bi_selo) reported 13 minutes ago

  @RogersHelps @YSB_YGK_YOW_YXU Why don’t you guys wanna compete w/ bell and Telus. I am working on switching so I can have my iPhone 14 pro max and watch ultra on the same network. Super disappointed.

• 
  ***** Quill (@oilymitts) reported 17 minutes ago

  @TELUS it is amazing how slow and bad your services website is. Take some of the millions you are gouging Canadians for and fix it

• 
  Talk Hard (@talkhard19) reported 18 minutes ago

  @VikkiLucibello @PWDCAN @CRTCeng Telus, Bell & Rogers have lobbyists and they make sure they shut down any and all competition that wants into Canada and the court s and the #CRTC sit back and allow it. They don't care about Canadians, they've proven that.

• 
  Aporia/Mark (he/him) (@WillfulAlpaca) reported 18 minutes ago

  @TMMGuerrero @zacdevries and I think that Telus Ocean is happening is also a good sign in this regard

• 
  Evan Polok (@speedracer135) reported 19 minutes ago

  Hey @Rogers, want another customer? If you can match or beat my plan with @TELUS I’m yours, their service in the Windermere area of Edmonton sucks and I’m tired of it. They also don’t give up with their home services calls that I have said I don’t want.

• 
  Elaine Woo (@EW111111) reported 23 minutes ago

  @TELUSsupport hey Telus PSS. Got update yesterday and now instant messaging not working! Help!