Telus

Telus Outage Report in Norgate, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Norgate, British Columbia 01/14/2026 17:55

January 14: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Port Moody, Richmond, Delta, North Vancouver and New Westminster.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Phone
CanadaBurnaby Internet
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver Phone
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

  • KalpnaSolanki1 Kalpna (@KalpnaSolanki1) reported from Burnaby, British Columbia

    @TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!

  • MsAlexi Alexi (@MsAlexi) reported from Vancouver, British Columbia

    @TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3

  • KalpnaSolanki1 Kalpna (@KalpnaSolanki1) reported from Burnaby, British Columbia

    Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL

  • MsAlexi Alexi (@MsAlexi) reported from Vancouver, British Columbia

    @TELUSsupport @TELUS When you’ve been using PureFibre internet for over 4 years and to find out that the new home you’re moving into does not have PureFibre even though the website and TELUS support confirmed that we have it, is a shitty to find out on your moving day 👎 1/2

  • MarkBreslaw Mark Breslaw (@MarkBreslaw) reported from Vancouver, British Columbia

    @TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago

  • KimABowie Kimberley Bowie (@KimABowie) reported from Vancouver, British Columbia

    @Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.

  • jodyvance Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.

  • aarongurney Aaron Gurney (@aarongurney) reported from Vancouver, British Columbia

    @TELUS I am having a frustrating time trying to call you guys to purchase Internet service from you. My call has been dropped 3 times and the call-back feature is no longer available. Please make it right.

  • hawes Stefan Hawes (@hawes) reported from Vancouver, British Columbia

    Discovering a problem with the modern world. When your Internet goes down and you have to wait a couple of days for someone to come by to fix it, you’re also without TV, movies, and music. Might just have to read in silence. @TELUS

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Vancouver, British Columbia

    Every single time I have to talk to @TELUSsupport (often) it’s a great experience. I know people have TELUS issues but I am consistently pleased with their service and not enough people say positive things on this yelling machine.

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!

  • MeowjinBoo River B^#!$ Meowjin (@MeowjinBoo) reported from Vancouver, British Columbia

    @smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!

  • ckmng8 Camy Ng (@ckmng8) reported from Vancouver, British Columbia

    Breaking down language barriers! I want to subtitle everything! @DustinJez @FCLEdu #transform2030 #microsofteducation #microsofteduca #telus #microsoftvan #wemovement #vancouver #BCEd #learning #SD43 #professionaldevelopment #****

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Vancouver, British Columbia

    I really enjoy @TELUS as a company and have so very few issues with them or their services. I hope to heck when we move we can get fibre optic tho because it’s not workable in this townhouse and it’s annoying af.

  • iheliconnet HeliConnect (@iheliconnet) reported from Delta, British Columbia

    @TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!

  • GrainneMcElroy Grainne McElroy (@GrainneMcElroy) reported from Richmond, British Columbia

    Support: Manage the Help @TELUS #BCNET201

  • Westjet007 Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • SbonnerABV SbonnerABV (@SbonnerABV) reported from Vancouver, British Columbia

    I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SW_ON_TRAFFIC SW_ON_TRAFFIC (@SW_ON_TRAFFIC) reported

    Wow. How many people just completely lost their @telus @TELUSsupport phone connections in #Kitchener #Ontario I was on a call. Call dropped out, Tried to call the person back. Got message from phone " Not recognized of the network"

  • JackMorris1867 Jack Morris (@JackMorris1867) reported

    Telus mobile network is down.🤔

  • TboneTorrie Jeremy Torrie (@TboneTorrie) reported

    @TELUS @TELUSsupport has been nothing but awful transitioning over from another carrier. Sales associates lie and feed us unrealistic numbers with the hope we just lay down and take it. Not a good way to earn new customers or expect any manner of loyalty.

  • thelifeofyr Young Renegade (@thelifeofyr) reported

    Anyone who has a Telus not have signal rn or is it just me?

  • MJW0220 Mark (@MJW0220) reported

    Everyone messaging Telus Support asking why they're down THEY'RE DOWN AS WELL They won't be able to help you

  • futureeFF markus (@futureeFF) reported

    @pixelpearlfect @TELUS @TELUSsupport I'm in Toronto also have no service

  • RadishDoodles Radish the Gremlin (@RadishDoodles) reported

    is telus down for everyone?

  • HalliGallo Halli Gallo (@HalliGallo) reported

    Anyone else with @TELUS have no service right now?

  • ErinCarroll29 unky erin (@ErinCarroll29) reported

    lol - mercury retrograde is really going for it this week. Telus is down! :)

  • hillaryhikari Hillary 🦇 (@hillaryhikari) reported

    Work is an absolute shitshow to the point where I'm going to have a breakdown... went for break and my phone wouldn't work because Telus is down... now I come back and they've identified the Zodiac Killer???? What is this day 😭