Telus Outage Report in Norgate, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Norgate, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Norgate, British Columbia
The most recent Telus outage reports came from the following cities: New Westminster, Vancouver, North Vancouver, Richmond, and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 New Westminster
|
Phone | 2 days ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Internet | 4 days ago |
|
Vancouver
|
Total Blackout | 4 days ago |
|
Vancouver
|
Internet | 5 days ago |
|
Vancouver
|
Internet | 5 days ago |
Community Discussion
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Telus Issues Reports Near Norgate, British Columbia
Latest outage, problems and issue reports in Norgate and nearby locations:
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.
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Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia@FlossYourTooth Wtf what’s this on Telus?
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Stefano Buliani (@sapessi) reported from Vancouver, British ColumbiaI get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy
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Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British ColumbiaI’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night
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Kristy J. (@kristygilljames) reported from North Vancouver, British ColumbiaMST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?
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Mark the Teacher (@mmgreid) reported from Vancouver, British Columbia@CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.
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Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.
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aanshik1 (@Aanshik1) reported from Vancouver, British Columbia@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
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Lori Foster (@hornscallywag) reported from West End, British ColumbiaTelus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!
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Rob Bahd (@robbahd) reported from Delta, British Columbia@RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.
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Lori Foster (@hornscallywag) reported from West End, British Columbia**** Telus money grubbing ********!!!!
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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lemon stan 🍋 (@11_30_17) reported@CraveCanada too bad I can't watch it through Telus
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Scared, but doing it anyway Viking (@sheildmaiden33) reportedWow @Bell this is the third time this year that your #Fibe service has failed at a big TV moment. What a load of junk. Good thing @TELUS #Telusmobility and casting sevices are here to save the day. Thanks #Telus. Cancelling my service right now 🤨
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D Simps (@Authxism) reported@telus your door to door sales reps are horrible! Who knocks and rings the doorbell at 7:40pm asking to switch internet providers?
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Rowan • FΔWKZ (@FAWKZ_EXE) reportedcurrent provider is telus but they have a fringe company that i'm considering switching to... literally halves my bill. Only problem is... I might need to return my current phone cuz it's part of the contract I think
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where's Adriana? (@ReadTrouble) reportedHaving Telus Mobility is just great if you're OK with it taking 10 minutes to send two pictures by text message to somebody. #ReadTrouble Does the Operating System of smartphone have anything to do with how it functions on a particular network? #cellular #confused
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𝚍 𝚊 𝚠 𝚗 ✩ (@Y2KVNT) reported@caracarabonita i miss my turquoise Telus slide phone so bad
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Jason 'stay calm and' Simpson (@aboySimpson) reportedHey @telus... thanks for erasing my voicemail greeting and leaving me with no access to voicemail for the last 5 days when the increase kicked in. And your retention and loyalty dept... bloody brilliant. I've never been mocked to my face before about my concerns.
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Halla Pyry (@hallapyry) reportedI have my new permanent address and will have TELUS set up my internet there on Mar 2. I just want to get 3 months credit for the internet service and extend my contract by 3 months. Then I have fulfilled my 24 mo contract.
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Slightly Tanned Alex (@grindin_geers) reported@TELUS home services made an account for phone protection. I’m in ON where home services aren’t even offered. Got absolutely screwed & after hours on the phone, nothing. After 10yrs of Telus I expected much better. Hello @Rogers will u at least buy me dinner before you *******?
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Craig (@Sailor63) reported@TheRealKeean @randyhillier @ABDanielleSmith But she has no issues with Telus Health myCare having access to your personal medical information. My question is...who contributes more to the UCP? Telus or the Federal Government? I think we all know the answer.