Telus Outage Report in Norgate, British Columbia

Problems in the last 24 hours in Norgate, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Norgate, British Columbia

The most recent Telus outage reports came from the following cities: New Westminster, Vancouver, North Vancouver, Richmond, and Burnaby.

City	Problem Type	Report Time
New Westminster	Phone	8 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Total Blackout	3 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Norgate, British Columbia

Latest outage, problems and issue reports in Norgate and nearby locations:

• 
  Kiefer Abram (@kikithekrakra99) reported 1 minute ago from Delta, British Columbia

  @TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too

• 
  Cam Cavers FKA Cam Cabers (@camcavers) reported 4 minutes ago from Vancouver, British Columbia

  @infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back

• 
  Cam Cavers FKA Cam Cabers (@camcavers) reported 6 minutes ago from Vancouver, British Columbia

  @infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.

• 
  BdblE (@MsYouDoYou) reported 8 minutes ago from Burnaby, British Columbia

  @NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

• 
  Kerri Coombs (@kerricoombs) reported 9 minutes ago from Vancouver, British Columbia

  @pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.

• 
  feels like Groundhog Day (@sliver9754) reported 13 minutes ago from North Vancouver, British Columbia

  @TELUSsupport @pattibacchus Telus is brutal! They convinced us that their service was better so we went to them after many happy years with Shaw, then instantly had issues they wouldn’t resolve and now we are stuck with them unless we pay 3 years of penalties! Counting the months to go back to @support_shaw

• 
  Kiefer Abram (@kikithekrakra99) reported 16 minutes ago from Delta, British Columbia

  @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

• 
  Shamim Abbassi (@ShamimAbbassi) reported 19 minutes ago from Vancouver, British Columbia

  @TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

• 
  Brad Atchison (@Brad604) reported 24 minutes ago from New Westminster, British Columbia

  Anyone else having Koodo/Telus issues right now?

• 
  johnny V. (@punkrokk65) reported 27 minutes ago from Vancouver, British Columbia

  @TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

• 
  Mat Thomas (@EmptyUK) reported 31 minutes ago from Vancouver, British Columbia

  The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab

• 
  Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported 32 minutes ago from Vancouver, British Columbia

  @Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.

• 
  BdblE (@MsYouDoYou) reported 34 minutes ago from Burnaby, British Columbia

  @TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.

• 
  Langley (@Test123Do) reported 39 minutes ago from Vancouver, British Columbia

  @TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours

• 
  BdblE (@MsYouDoYou) reported 40 minutes ago from Burnaby, British Columbia

  @PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.

• 
  freelance cyberbully (@d_esiree_______) reported 43 minutes ago from Vancouver, British Columbia

  In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.

• 
  Paul Barraclough (@paul_wb_wtf) reported 45 minutes ago from Delta, British Columbia

  Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.

• 
  Ameer Z. (@1RovingNomad) reported 46 minutes ago from North Vancouver, British Columbia

  Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

• 
  Kiefer Abram (@kikithekrakra99) reported 51 minutes ago from Burnaby, British Columbia

  @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

• 
  Bernardo G. S. (@Eni_gs) reported 54 minutes ago from Burnaby, British Columbia

  Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay Makinze | Nigerian Yute, #EndSARS ❼ (@Mr_Teekay) reported 6 minutes ago

  @temitysondavis Do you know what anti-trust is? Or market integration? Stop being defensive, my grouse isn't just with Rogers. The big 3 need to be broken up and/or allow more competitors. Rogers is buying Shaw to mirror Telus (home & mobile) and Bell (home & mobile). Effectively a "tripoly"

• 
  Scott M. (@apukwa) reported 7 minutes ago

  WOW, I am extremely frustrated with @Telus right now. They've broken their escalation method on their website, they've screwed up their price plan, and I'm on my third agent who can't help me. And I'm a "Business" customer.

• 
  Eugene Chan (@chan_eugene) reported 10 minutes ago

  @freedomsupport referring my friend fr Telus to @FreedomMobile to sign up online with deposit program and for online $130 savings. Was told that it cant be done online n need to go to store but refusing to honor the $130 offer. How r we penalized 4 your system issue?

• 
  This Canadian govt can't be trusted. (@Mydogsandme67) reported 10 minutes ago

  @Quea_Ali @Swiftie01 @RDaleHorton I've been with telus for two decades. Not perfect but decent customer service.

• 
  🇨🇦 Barb aka Kelownagurl 😷🌱 (@kelownagurl) reported 15 minutes ago

  @MadAboutPaper Yeah, Telus owns Koodo and Public. But I noticed on their website when looking at signing up, they mention 3G network. My Telus cell phone is LTE and hopefully eventually 5G. I'm wondering if Koodo is same or only 3G?

• 
  Blue (@KaylaMcAlliste5) reported 16 minutes ago

  @Rogers **** off Rogers. Buying Shaw just creates a duopoly between you and Bell. Since Bell owns a chunk of Telus. This shouldnt be allowed.

• 
  Hari Singh (@HariSinghsoorma) reported 20 minutes ago

  @Quea_Ali @RyanGrieveAB Telus would be only choice. Telus isn't bad for home internet found them to be faster. Just got pissed at them because they gave me run around during move and switched to Shaw.

• 
  Brendan🇨🇦 (@HickettsFence) reported 21 minutes ago

  Telus down ?

• 
  Nariah Tommy (@NariahTommy) reported 22 minutes ago

  @toque_luver Noooo Telus all the way. Their at home wifi sucks tho.

• 
  Rochelle (@rmazar) reported 22 minutes ago

  The Telus tech who replaced my modem with one that lets you name and select both the 2.4ghz network AND the 5g network got to enjoy my She-Ra-based network naming and password system.