Telus outages and service status in Norgate, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Norgate, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jul 27, 3:05 PM EDT.
- Internet (54%)
- Phone (23%)
- Total Blackout (15%)
- TV (8%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Norgate, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Norgate, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Norgate, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Anmore, North Vancouver, and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
TV | 4 days ago |
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Vancouver
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Phone | 5 days ago |
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Vancouver
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Internet | 5 days ago |
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Vancouver
|
Internet | 5 days ago |
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Vancouver
|
Total Blackout | 7 days ago |
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Vancouver
|
Internet | 8 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Telus Issues Reports Near Norgate, British Columbia
Latest outage, problems and issue reports in Norgate and nearby locations:
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Ross Derewianko (@PingRD) reported from Vancouver, British ColumbiaSo @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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Bernardo G. S. (@Eni_gs) reported from Burnaby, British ColumbiaAnyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?
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Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
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Jana Angela Neria (@jamneria) reported from Vancouver, British Columbia@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
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Kirsten Sharp (@kirstenSharp) reported from Westmount, British Columbia@DeletedFlavors @NEWS1130 Public mobile uses Telus network
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.
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aanshik1 (@Aanshik1) reported from Vancouver, British Columbia@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
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Kerri Coombs (@kerricoombs) reported from Vancouver, British Columbia@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!
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Rob Foster (@rjfoster1511) reported from Vancouver, British Columbia@TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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feels like Groundhog Day (@sliver9754) reported from North Vancouver, British Columbia@TELUSsupport @pattibacchus Telus is brutal! They convinced us that their service was better so we went to them after many happy years with Shaw, then instantly had issues they wouldn’t resolve and now we are stuck with them unless we pay 3 years of penalties! Counting the months to go back to @support_shaw
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Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia@FlossYourTooth Wtf what’s this on Telus?
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
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Karla كارلا جبيلي (she/her) (@asianhabibti) reported from Vancouver, British ColumbiaHassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
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Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia@roguekiwi1 I feel your pain. It is now 3:45pm Saturday. I finally got through at 3pm today after starting at noon. They said the reboot of the system that they suspended in error would take 15minutes it has been 45 minutes and still nothing. 😡😡😡#telussucks #telus #terrible
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Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported from Vancouver, British Columbia@Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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n (@CheleNik) reported@TELUS I canceled the service
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Grouchy Grandpa (@GrouchyGrandpa0) reported@TELUS I accept the terms of service for t911 and get that error on the next page
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Primary Care Alberta (@PrimaryCareAB) reportedTELUS is experiencing a major outage with their toll-free network that is impacting Health Link 811 and Poison and Drug Information Service (PADIS) within certain areas in the southern part of the province. 1/2
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Cyberpunk Sense 👑 (@napoleon21st) reportedTldr here for $AMPG is that Telus $T.TO allocated 66b to upgrade the network in Canada and in the same time $AMPG gained approval for the equipment that can be used which matches the description. The 2 companies already have a commercial relationship to supply such O RAN radios. Sounds highly likely to me and would result in an instant rerate for $AMPG
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FROMLOWHTOHIGH (@FROMLOWTOHIGH88) reportedPlease share this around. @TELUS @TELUSsupport, explain how it’s acceptable that after months of trying to get my internet fixed, all I’ve ended up with is a much higher bill for the exact same poor service. My internet is still slow, constantly lagging, and barely usable.
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King Zora (@camdogfish) reportedNew hobby when "Rogers" or "Telus" calls you is just act like you don't know anything until they start swearing at you and have a nice little screaming match until they hang up
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Sally (@sadforcanadians) reported@Martyupnorth Never answer unknown, usually Telus with a good deal. I don’t even have a Telus cellphone. Counted my contacts & some of the were who the f is this.🙄
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Marni Miller 🇨🇦 (@miller5252) reported@Rogers is happy to string you along for 45 minutes passing you from one rep to another and then hang up on you. No way to reconnect. They want you to give up and not call back. How about I switch to Telus?
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Gordie Susinski🇨🇦🇺🇦 (@GordieSusinski) reportedMy @telus Internet went out last night about 10:00 pm. I have been on the @telussupport app trying to get it going. It says I need to get in touch with them but the office is closed and they want to schedule me for TUESDAY! Since automation took over -customer service has tanked
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Nickspirit (@Nickspirit4) reported@onesoccer Since you no longer are showing CMNT on Telus one soccer I’ll be sure to cancel that station