Telus Outage Report in Port Moody, British Columbia

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Port Moody, British Columbia

The most recent Telus outage reports came from the following cities: North Vancouver, Coquitlam, Burnaby, Coquitlam, New Westminster, and Pitt Meadows.

City	Problem Type	Report Time
North Vancouver	TV	1 day ago
Coquitlam	Internet	3 days ago
North Vancouver	Internet	4 days ago
Coquitlam	Internet	5 days ago
Burnaby	Total Blackout	5 days ago
Coquitlam	Phone	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

• 
  b ran out of time (@bh_) reported 3 minutes ago from Mount Pleasant, British Columbia

  Rogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.

• 
  Emmanuel Naidoo (@naidoo_emmanuel) reported 3 minutes ago from Burnaby, British Columbia

  @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

• 
  David Schreck (@StrategicThghts) reported 4 minutes ago from North Vancouver, British Columbia

  @TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).

• 
  C.R. Martel, Esq. (@PickledGingerBC) reported 5 minutes ago from Coquitlam, British Columbia

  @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

• 
  Keith Fiddler (@bigfid25) reported 6 minutes ago from Maple Ridge, British Columbia

  @drex @TELUS That sucks dude

• 
  #IndianStatus531 (@BlueCedarAngel) reported 12 minutes ago from Burnaby, British Columbia

  There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

• 
  Keith Fiddler (@bigfid25) reported 15 minutes ago from Maple Ridge, British Columbia

  @drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged

• 
  David Schreck (@StrategicThghts) reported 22 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  David Schreck (@StrategicThghts) reported 25 minutes ago from North Vancouver, British Columbia

  @marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.

• 
  Scott M. (@apukwa) reported 26 minutes ago from Coquitlam, British Columbia

  Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

• 
  BdblE (@MsYouDoYou) reported 27 minutes ago from Burnaby, British Columbia

  Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

• 
  Nicholas John Ellan (@njfavengers) reported 40 minutes ago from Burnaby, British Columbia

  Hey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear

• 
  BdblE (@MsYouDoYou) reported 43 minutes ago from Burnaby, British Columbia

  @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

• 
  Matt Colangelo (@mattcolangelo) reported 44 minutes ago from Burnaby, British Columbia

  @telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?

• 
  Antman 🐜🐜 (@ntman__) reported 48 minutes ago from Burnaby, British Columbia

  @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

• 
  mea70 (@doppelganger70) reported 50 minutes ago from North Vancouver, British Columbia

  Is #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan

• 
  Vik Saggu (@VancitySaggu) reported 53 minutes ago from Burnaby, British Columbia

  @FlossYourTooth Wtf what’s this on Telus?

• 
  Kristy J. (@kristygilljames) reported 54 minutes ago from North Vancouver, British Columbia

  MST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!

• 
  RitchWorld (@RitchWorld) reported 57 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  Rob Bahd (@robbahd) reported 57 minutes ago from Delta, British Columbia

  @RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Block (@theBestBlock) reported 1 minute ago

  @Tarzan_Stan_ @BambroughKevin Maybe people are gonna leave Rogers after this major incident outage. Long Telus and Bell!

• 
  m sarmiento (@monsfaith) reported 3 minutes ago

  @TELUSsupport hello! Are there any problems in Chestermere, AB area? Been a week now without Telus net :(

• 
  ⭐️🗽 🥶Stumungus 🔱#IStandWithNeptune 🔱 (@Stumungus88) reported 9 minutes ago

  @RodKahx @Victoria59L That's the funny thing. The government....We want globalism! But we can only have a couple options for business in Canada. Hmmm WTF are you talking about tards. Sobeys, loblaw,Patterson group.... Air Canada, West jet and subsidiaries.. Bell, shaw, telus, Roger's + subsidiaries

• 
  Scott C (@Doobyscoo1234) reported 9 minutes ago

  @TaraBull808 it was more to do with Rogers phone service. Made Interac unavail in most areas(and mobile access was down). My Telus service ran smooth sailing but i needed cash to get anything from a storefront

• 
  Daphne Walking Bird (@WBDaphne) reported 15 minutes ago

  @AmitAryaMD It was a bad outage, but it isn't true that millions of Canadians couldn't call 911. 911 calls on Rogers and Fido phones would use the Bell or Telus networks if they were available. But, it's true that hospitals couldn't call families.

• 
  Jon (@09rtse) reported 16 minutes ago

  @JJ_McCullough If anything this is proof nothing should be centralized. How is it Interac also suffered an issue? Blamed it on telecom issues, yet Telus controls 90% of telecoms in the west…not rogers. But somehow Interac only uses rogers telecoms? Mmmmhmmmm

• 
  NotTheOnlyRobert (@rleiper84) reported 21 minutes ago

  @HerbalGodfather @TELUS Boy, put the mushrooms down and take the tin foil hate off… radio waves used in telecom are less harmful than standing out in the sun for an hour

• 
  Dividend John (@johnyboy1853) reported 21 minutes ago

  @NorthernIncome @PassiveCndIncom Pathetic. Good for you Rick. I lost a customer who went elsewhere. $1300 loss. If they don’t give me that I’m going to bell or Telus

• 
  Austin Fenton (@vancity_austin) reported 25 minutes ago

  @obsidian_rex It only went down because there a useless company, you guys see conspiracy everywhere.leave rogers and go to telus

• 
  Jackie🇨🇦 🍫 (@jmneave) reported 27 minutes ago

  @JayIsPainting @Shawhelp I switched to Telus a few years ago and have no regrets. They just sent someone out to check our lines as there have been issues in my area. They called me to provide better service and send a tech! #nocomplaints