Telus

Telus Outage Report in Port Moody, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Port Moody, British Columbia 03/13/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Port Moody, British Columbia

The most recent Telus outage reports came from the following cities: Coquitlam, North Vancouver, Vancouver, Pitt Meadows, Burnaby, New Westminster, Port Moody and Maple Ridge.

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City Problem Type Report Time
CanadaCoquitlam Internet
CanadaNorth Vancouver TV
CanadaCoquitlam Internet
CanadaVancouver Internet
CanadaVancouver TV
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

  • whourDaDa Oladada (@whourDaDa) reported from Burnaby, British Columbia

    One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

  • jamespatyoung James Young (@jamespatyoung) reported from North Vancouver, British Columbia

    @dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

  • philwhln Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported from Vancouver, British Columbia

    @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

  • vancitytrevor trevor (@vancitytrevor) reported from New Westminster, British Columbia

    @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

  • JDNovel Jennifer Duholke (@JDNovel) reported from North Vancouver, British Columbia

    @TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

  • bow_en_arrow Grant Bowen (@bow_en_arrow) reported from North Vancouver, British Columbia

    @TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?

  • Sikadime 🎙Sikadime🔈 (@Sikadime) reported from Coquitlam, British Columbia

    @CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.

  • LexaHobenshield Lexa Hobenshield (@LexaHobenshield) reported from Anmore, British Columbia

    @TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters

  • MikeyBlackmon mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • VanCityVeinot Brad Veinot (@VanCityVeinot) reported from Vancouver, British Columbia

    Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

  • Junayyyy Mary June Margarico (@Junayyyy) reported from Vancouver, British Columbia

    @TELUS sucks.

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sbchillins football team fan #1 🔴🤝 (@sbchillins) reported

    @TELUS *types into goggle* are there any options in BC other the Telus. Nope just this ****.

  • Douglas27354025 Douglas (@Douglas27354025) reported

    @Telus is garbage

  • RobertsonJohn88 John Robertson (@RobertsonJohn88) reported

    @RHkfather 3of3/ Telus came & upgraded my home Modem late 2018, setting up 2 "available" network connections, one reading 2.4G, the other 5G anticipating 5G to be rolled out in the near future in my community. Well, it is now the latter part of 2021 & there's still nothing near 5G speed.

  • johnsonkt47 Kevin (@johnsonkt47) reported

    @mchkzn I like your walk updates. do not stop. also like you do no show reference to where you live. You mention Slater, I used to work at Bank and Slater (Telus), still work for Telus but 2 years ago moved to work from home. I will never be back as OCTranso + LRT sucks. Keep walkin

  • WanderlustMegan Megan Kennedy (@WanderlustMegan) reported

    @N8tiveJen @TELUSsupport So far yes 😥 Looks like Telus didn't turn on the feed like other cable providers in Canada but on hold with tech support.

  • flickncajun lyndarae@# (@flickncajun) reported from Airdrie, Alberta

    @shawcable tv support and office closed Terrible Just when I was going to change my mobility from Telus to Shaw

  • starvingbuddah Steven Ditata (@starvingbuddah) reported

    I’m a customer of @TELUS never had much of a problem with them over year of being a customer. I moved recently and have had choppy cable and internet ever since. Instead of helping me solve the problem they have told me I just have to deal with it

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Multiple times a minute getting freezing and stuttering with @TELUS Optik TV. If you like watching uninterrupted TV - do NOT sign up for Telus ****** service!

  • GenieRoan Genie Roan (@GenieRoan) reported

    @patdubois The My Sask Health Record is from Telus because eHealth Sask couldn’t figure out a Sask solution. The QR is also Telus. The problem isn’t the vendor it is in the testing that didn’t happen by eHealth Sask.

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Countless complaints to the CRTC about the ****** @TELUS Optik TV. Dozens of tech visits annually to our house and we can't keep up with any TV show due to the ****** signal Telus provides. They've given us 6 months free service due to their ****** service. Not good enough!