Telus Outage Report in Port Moody, British Columbia

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Port Moody, British Columbia

The most recent Telus outage reports came from the following cities: Coquitlam, North Vancouver, Burnaby, Coquitlam, New Westminster, Pitt Meadows, and Port Moody.

City	Problem Type	Report Time
Coquitlam	Internet	15 hours ago
North Vancouver	Internet	2 days ago
Coquitlam	Internet	2 days ago
Burnaby	Total Blackout	3 days ago
Coquitlam	Phone	3 days ago
Coquitlam	Phone	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

• 
  Vic (@vicvirk) reported 2 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  #IndianStatus531 (@BlueCedarAngel) reported 9 minutes ago from Burnaby, British Columbia

  @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

• 
  Troy Weatherly (@troysweather) reported 10 minutes ago from Delta, British Columbia

  @TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.

• 
  BdblE (@MsYouDoYou) reported 12 minutes ago from Burnaby, British Columbia

  @BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

• 
  Oladada (@whourDaDa) reported 19 minutes ago from Burnaby, British Columbia

  One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

• 
  BdblE (@MsYouDoYou) reported 20 minutes ago from Burnaby, British Columbia

  @MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

• 
  BdblE (@MsYouDoYou) reported 20 minutes ago from Burnaby, British Columbia

  @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

• 
  BdblE (@MsYouDoYou) reported 21 minutes ago from Burnaby, British Columbia

  @CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.

• 
  Moke (@mykeymause) reported 22 minutes ago from North Vancouver, British Columbia

  Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

• 
  BdblE (@MsYouDoYou) reported 25 minutes ago from Burnaby, British Columbia

  @CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.

• 
  BdblE (@MsYouDoYou) reported 27 minutes ago from Burnaby, British Columbia

  I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

• 
  Amanda S W♡ (@AmandaSW87) reported 31 minutes ago from Delta, British Columbia

  @AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.

• 
  📷 𝙸𝚊𝚗 𝙰𝚕𝚎𝚡𝚊𝚗𝚍𝚎𝚛 𝙼𝚊𝚛𝚝𝚒𝚗 🎸 (@IanAMartin) reported 33 minutes ago from Mount Pleasant, British Columbia

  @Catelli2Oh Or a Telus customer, who is the big telco out here. I don’t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, there’s a massive pipeline down the west coast of North America anyway.

• 
  Dr. Pete Poovanna (@poovannact) reported 39 minutes ago from New Westminster, British Columbia

  @TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.

• 
  BdblE (@MsYouDoYou) reported 42 minutes ago from Burnaby, British Columbia

  @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

• 
  Soren Jensen (@smjnews) reported 44 minutes ago from Anmore, British Columbia

  @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

• 
  BdblE (@MsYouDoYou) reported 47 minutes ago from Burnaby, British Columbia

  @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

• 
  Cameron Maltby (@cameronmaltby) reported 48 minutes ago from North Vancouver, British Columbia

  @WayneFougere I got Bluecurve and got the deal, even as an existing customer. Shaw has been reliable for my tv and internet for years. I had TELUS Internet when I first moved back to Vancouver and found it unreliable. Haven’t had any problems with Shaw.

• 
  섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported 50 minutes ago from Maple Ridge, British Columbia

  Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

• 
  BdblE (@MsYouDoYou) reported 55 minutes ago from Burnaby, British Columbia

  Literally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Morgan (@Morgo_82) reported 8 minutes ago

  @Emir_Kazic Telus did try to call me a few times trying to offer me something, first the timing was bad and then I just couldn’t take the calls as I was busy.

• 
  Lily (@PhotosFromLily) reported 12 minutes ago

  @dariganbori sounds really corporate like Telus or Walmart or some ****. I know what mean. The ones who run off ego. In bad suits.

• 
  evan jellicle 🍋🌾 (@comradeflint) reported 13 minutes ago

  So how bad is lining up for a vaccine at the Telus Convention Centre? I went elsewhere for dose 1.

• 
  Chad K. (@TheKluve) reported 17 minutes ago

  @sameheshak1 @Biz1961 @PierrePoilievre Telus store never closed. They were allowing one customer per employee under guidelines. Which was 2 for 2. How many small businesses that had their doors shut would have benefited from following these guidelines?

• 
  Chris Phillips (@phillipschris12) reported 20 minutes ago

  @TheJenRollins What network? I have a couple iPhones on the telus network

• 
  Bring It (@Bringthemtome) reported 20 minutes ago

  @TekSavvyBuzz I bet if an investigation happened they would find out a lot of gov heads especially in CRTC own a significantly number of telus / bell / rogers stocks. There's no other explanation why they would want to **** over the smaller guys and be anti-competition.

• 
  ℓuxury ✨ (@lux_crk) reported 21 minutes ago

  @sabrinapros @Videotron Telus is better . I have never gone over my data since getting my new phone 2 years ago . You should switch providers girl .

• 
  Kathy (@leafsweetie) reported 24 minutes ago

  @erinxo @TELUS They used to be so good and now they’re in the “IDGAF how we treat customers” category. Used to function like a local service business determined to keep your business and now on par with Rogers and Bell in worst customer service titles.

• 
  Canadian in Alberta (@AndFreedoms) reported 27 minutes ago

  @dgidziu @TELUS @shandro The problem as I see it; Kenney and Shandro have chased doctors away, leaving way too many Albertans without healthcare services. These are the people who will be driven to the Telus/Babylon virtual care This is the UCP breaking our healthcare system and replacing it with private

• 
  TK (@TracyKo42161423) reported 32 minutes ago

  @dgidziu @TELUS @shandro Agreed. I stay away from anything with Telus association. Worst customer service/care in the nation. They have no business being in health. Provide tech behind the scene.