Telus Outage Report in Port Moody, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Port Moody, British Columbia
The most recent Telus outage reports came from the following cities: North Vancouver, Coquitlam, Burnaby, Coquitlam, New Westminster, and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver
|
TV | 3 days ago |
|
Coquitlam
|
Internet | 5 days ago |
|
North Vancouver
|
Internet | 6 days ago |
|
Coquitlam
|
Internet | 6 days ago |
|
Burnaby
|
Total Blackout | 7 days ago |
|
Coquitlam
|
Phone | 7 days ago |
Community Discussion
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Telus Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
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Daniel Fox (@danudey) reported from Mount Pleasant, British Columbia@MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.
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Margieville (@Margieville) reported from Burnaby, British ColumbiaI'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!
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The Real Thanksgiving was Last Month (@jsney20) reported from Burnaby, British ColumbiaTelus is bad. Please follow me for more Canadian Telecom info
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Chris Withers (@Chris_Withers) reported from Norgate, British Columbia@TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.
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Bradley Smith (@bradley) reported from Kensington-Cedar Cottage, British Columbia@hellofisher I’ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when I’ve needed them.
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Kelsey Webb (@KelseyWebbratz) reported from Burnaby, British ColumbiaGot home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.
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jim stockman (@StockmanJim) reported from Coquitlam, British Columbia@nconvey Same happened with me for Shaw yesterday. 1019 then call back saying #1. Waited an additional 38 minutes and then apologetic because couldn’t help. Going to see Telus today.
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Scott Stevens (@scuttlebuttdad) reported from Delta, British Columbia@telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.
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Ron Sine (@RSine57) reported from Burnaby, British Columbia@TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better
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Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia@TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.
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Tee (@Life_is_2_Long) reported from Delta, British Columbia@stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating
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F3L!C!A S!LVA (@FreakyFelicia) reported from New Westminster, British ColumbiaAfter months of being unable to find Sons of Anarchy on any streaming service in Canada including FXnow... @TELUS has finally blessed me with all 7 seasons on demand with FXnow. Now I dont have to suffer through all the scratched disks at the library
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Stuart Dickson (@stuball6251) reported from New Westminster, British Columbia@MelissaLMRogers @jstweedie Post a sign ShiftWorker Absolutely No Canvassing or Solicitation Used to work shift work, if some one ignored sign it was sometimes worth it to give them hell (and see who/what they were hawking) Telus and Shaw cable salesmen were the worst.
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lapd1dl (@Dennis02976748) reported from Maple Ridge, British Columbia@JanetBrown980 @TELUS @TELUSsupport @CKNW @GlobalBC @BillTieleman @jarmstrongbc @IRPlawyer @jillreports Mine was only down 3 days.
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Nic Amaya (@Nic_Amaya) reported from Maple Ridge, British Columbia@asisports @TELUSsupport @TELUS Wow incredible! @TELUS should definitely compensate you! At least 1 week per day that you have endured this! That’d be almost 6 months free service... outrageous!
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Margieville (@Margieville) reported from Burnaby, British ColumbiaOver the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.
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Shahraz Kassam (@Shamindiamonds) reported from Burnaby, British Columbia25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.
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Trevor (@uniontrevor1975) reported from New Westminster, British Columbia@rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦
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Samuel Armstrong (@RedSealSam) reported from North Vancouver, British Columbia@CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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secret hamilton (@secret_hamilton) reported@TELUS What a load of crap. The smartphone in the photo contains more toxic chemicals and use of child labour than anything you will “accomplish” with 5G.
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Jeff Chambers🇨🇦🇷🇺 (@JChambrs) reported@TELUS ... I've been on the phone for 55 minutes and counting to cancel my smart hub. Make canceling services available online. I wish I had more @TELUS things to cancel..
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linefinder (@charles_wambolt) reported@Greg_Beau @TELUS You need an interpreter if customer service is required
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Michelle “Bring Back The Masks” Jones (@maej43) reportedI am convinced that Telus has to be the worst run company I have ever encountered. My God. Useless. Five days in and I still can’t get a hold of someone. Smdh.
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Dolores (@Dolores40219975) reportedCancelling Telus tv channels. Botox Brian is not anyway near major news network calibre. Tucker is funny, real and truthful. What is Fox afraid of? China/Biden/Soros supporters…so sad🥹
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Sarah Cortes (@sarcortesm) reportedHey @TELUS - tell me how this makes sense - A customer of 16 years wants to renew their plan for 2 years. The only option you're willing to offer is for me to pay $40 more per month for 4G service (I have 5G currently) or pay . Planning to move to Bell. #Telus #badservice
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izzyrocks (@izzyisdancing) reported@TELUSsupport yesterday a telus mobilty support person Eric, was looking into my mobility bill. I put$35 on my account and it does not show..he was to call me back and he did not
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Riffle (@RoyMcPherson) reported@TELUS you have 7 hours to get your **** together. If I have to put up with this glitchy bullshit during the @EdmontonOilers game you will be losing a lifelong customer 🤬 #LetsGoOilers
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Rosemary Rowe (@rosemaryrowe) reportedDear @TELUS - why are you still doing door-to-door sales? I am never going to sign up for a new phone service with some rando in a Telus vest who shows up at my front door around the dinner hour. It feels like a scam. A scam named Zach. Please give Zach a less harrowing job.
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David Sawatzky (@hiebzky) reported@terriwpg I've been with Public Mobile (owned by Telus) for a couple of years now. Great if you don't care about data. Never had reception issues.