Telus Outage Report in Port Moody, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Port Moody come from postal codes V3H.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 17: Problems at Telus
Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (21%)
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Wi-fi (12%)
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TV (6%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near Port Moody, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Coquitlam, Pitt Meadows, North Vancouver, Burnaby, Port Coquitlam, Maple Ridge, Coquitlam, New Westminster and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
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| Coquitlam |
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| Vancouver |
TV | |
| Pitt Meadows |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.
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Rajesh Prashar
(@RajeshPrashar) reported
from
Coquitlam, British Columbia
@TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.
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Steven Schelling
(@StevenINK) reported
from
Vancouver, British Columbia
@gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.
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Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.
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Margieville
(@Margieville) reported
from
Burnaby, British Columbia
I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Email down and out in Vancouver.....again. Thanks for nothing #Telus.
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!
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Slurms MacKenzie
(@gh0stflesh) reported
from
Coquitlam, British Columbia
Telus pls come fix our internet I haven't been able to take my Spanish lessons in a full week and the duolingo owl is trying to kill me
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus
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Michelle Bancroft
(@banger19) reported
from
Vancouver, British Columbia
@TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.
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Margieville
(@Margieville) reported
from
Burnaby, British Columbia
Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.
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Ron Sine
(@RSine57) reported
from
Burnaby, British Columbia
@TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better
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SbonnerABV
(@SbonnerABV) reported
from
Vancouver, British Columbia
I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.
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Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
@TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!
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River B^#!$ Meowjin
(@MeowjinBoo) reported
from
Vancouver, British Columbia
@smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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E.V. Sales
(@Chipette1) reported
@Tonygeheran @policy_mag so did you know your Telus sucks in Rural Alberta, ESPECIALLY NORTHERN, THE lady thought if one service was out and fixed everyone else WAS CANCELLED, THANKS. TWEET IS LOVELY. MAKING SURE EVERYONE KNOWS. YOUR SERVICE IS BELOW 0 IN NORTHERN ALBERTA
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RobsBohoStudio
(@Boho_Studio) reported
@nigelscheapvlog @TELUS Stupid smart phones!!!
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Britt George
(@b1989g) reported
@TELUS my modem box randomly started smoking…. Is this common?? I’m glad my son noticed it as it could have been a dangerous situation….. not overly impressed for a service I pay so much for each month.
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E.V. Sales
(@Chipette1) reported
@meeker1970 @TELUSsupport Telus sucks they just want your money TIME TO CALL CRTC. TIME for Telus to quit ripping people off
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Myles Chykerda
(@mchykerda) reported
@kimpagegluckie It got ripped in the metro in Athens between the airport and Syntagma. I realized it the minute I was exiting the metro. Got to hotel, got on laptop. Messaged family to phone Telus. I tried their "online" support at the time. /x
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Tammi
(@MyChaos) reported
from
Red Deer, Alberta
Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?
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KAREEMTV
(@kareemm786) reported
Having the absolute worst experience of life talking to the chat department at Telus Business. Please PM me to know the person I dealt with. @TELUSBusiness
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Aaron Y
(@_aarony) reported
I suppose this could also be something @TELUSsupport could chime in on, what with your network agreements and such. Did TELUS recently just turn on 5G maybe?
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E.V. Sales
(@Chipette1) reported
TELUS LANDLINES SUCK, TELUS TAKES MONEY AND WILL NOT FIX LANDLINES....
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Jesse Evans
(@JesseLEvans84) reported
@LanceStorm Same here. I’m with Telus. Emailed them and they say it’s WWE’s issue. Email WWE and they say it’s Telus’ issue. Been this way for a month and no solution.