Telus Outage Report in Port Moody, British Columbia
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The latest reports from users having issues in Port Moody come from postal codes V3H.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Port Moody, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Coquitlam, Port Moody, Maple Ridge, Burnaby, Coquitlam, Delta and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
Internet | |
| North Vancouver |
Phone | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
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Camy Ng
(@ckmng8) reported
from
Vancouver, British Columbia
Breaking down language barriers! I want to subtitle everything! @DustinJez @FCLEdu #transform2030 #microsofteducation #microsofteduca #telus #microsoftvan #wemovement #vancouver #BCEd #learning #SD43 #professionaldevelopment #****
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Aaron Gurney
(@aarongurney) reported
from
Vancouver, British Columbia
@TELUS I am having a frustrating time trying to call you guys to purchase Internet service from you. My call has been dropped 3 times and the call-back feature is no longer available. Please make it right.
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Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
@TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS When you’ve been using PureFibre internet for over 4 years and to find out that the new home you’re moving into does not have PureFibre even though the website and TELUS support confirmed that we have it, is a shitty to find out on your moving day 👎 1/2
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Mark Breslaw
(@MarkBreslaw) reported
from
Vancouver, British Columbia
@TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3
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Steven 🇨🇦
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport This is very odd. Some email is coming through but I know not all. Sent a test message from Gmail to TELUS, which was slow in receiving but I did get. Also just received one from something I subscribe to but still a minimum of 2 emails outstanding.
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Tac one
(@rightoutthere) reported
from
Coquitlam, British Columbia
With all the neg. crap I read against Telus, I'd like to say, ever since we switched from Shaw to Telus our lives have become communication stress free. I run a complete wireless smart home, our service has been great, customer service has been outstanding + much lower bill..👍
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL
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Johnson
(@Schmidt_show) reported
from
Maple Ridge, British Columbia
@Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.
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Stefan Hawes
(@hawes) reported
from
Vancouver, British Columbia
Discovering a problem with the modern world. When your Internet goes down and you have to wait a couple of days for someone to come by to fix it, you’re also without TV, movies, and music. Might just have to read in silence. @TELUS
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BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
I really enjoy @TELUS as a company and have so very few issues with them or their services. I hope to heck when we move we can get fibre optic tho because it’s not workable in this townhouse and it’s annoying af.
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Slurms MacKenzie
(@gh0stflesh) reported
from
Coquitlam, British Columbia
Telus pls come fix our internet I haven't been able to take my Spanish lessons in a full week and the duolingo owl is trying to kill me
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Brad Thiessen
(@Zharphyn) reported
from
Maple Ridge, British Columbia
@TELUS @TELUSsupport @TELUSBusiness I just had the most unpleasant CSR experiences of my life, dealing with your CSRs. The names they gave me were ‘Joe’ and ‘Lovly’. Extremely rude and unhelpful. I even asked for a supervisor, and was refused.
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BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
Every single time I have to talk to @TELUSsupport (often) it’s a great experience. I know people have TELUS issues but I am consistently pleased with their service and not enough people say positive things on this yelling machine.
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River B^#!$ Meowjin
(@MeowjinBoo) reported
from
Vancouver, British Columbia
@smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!
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HeliConnect
(@iheliconnet) reported
from
Delta, British Columbia
@TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!
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Kimberley Bowie
(@KimABowie) reported
from
Vancouver, British Columbia
@Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Gentile
(@JordanGMTL) reported
@gmbutts Come on over to TELUS! Top customer service.
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Tom Wilson 🇨🇦 (not hockey player)
(@Cthwilson1) reported
@darthvanderlaan @TELUS Ask to be passed in to customer retention. They have much more leeway than the regular sales staff.
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Chad Kerychuk
(@chadkerychuk) reported
@sblomkamp I had far better experiences with my TELUS Optik than I ever did with any Shaw. Plus rarely charged for service. Shaw rarely monitors bandwidth closely, but down more frequently and slower service. Slow speed at our place b/c it’s included in strata otherwise I’d switch to TELUS.
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S.M. McCormick
(@shawnmicheal_16) reported
Why @telus would point a satellite at a tree I’ll never know!
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Darren | Snowchimp Interactive
(@Snowchimp_Dev) reported
@sblomkamp Our Telus internet has been pretty terrible lately, not sure what's going on. I was going to try upgrading my router to see if that helps.
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The Unringable Bell
(@unringablebell) reported
@FrogInevitable @JeanLucMarches1 For internet I use teksavvy. They use the same infrastructure as rogers but at a fraction of the cost and with no commitments or "promo rates". For cell service, TELUS has the best network so cheapest price on the best network would be with the TELUS flanker, Koodo.
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Tyler Fraipont
(@fraips) reported
@darthvanderlaan @TELUS Huh, I didn't know Bell bought Telus. Sounds like the same quality customer service.
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Eldyka Simpson
(@RiplEfectWelnes) reported
@TELUSBusiness @TELUSsupport When I call the support line, I am told the Manager is in a Meeting (every single time). They keep telling me they understand the problem and that it is frustrating... and yet no one can fix it. #telus #unprofessional #convincemetostay(2/3)
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Kones_McRod
(@KonesMcrod) reported
@facepalmchris All the telus techs I encountered were at worst, a little stressed from their 12 work days. You know Yaniv was acting like a white trash karen the whole time, berating them on what they can touch or what they can do.
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LJ Goalie Monster 🥅
(@LJ_Monster) reported
@darthvanderlaan @TELUS Also a telus customer. And it always blows my mind that companies will throw money to get new customers but do so little to keep existing ones…