Telus

Telus Outage Report in Port Moody, British Columbia

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The latest reports from users having issues in Port Moody come from postal codes V3H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Port Moody, British Columbia 01/21/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Port Moody, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Maple Ridge, Coquitlam, Coquitlam, Port Moody, Delta, Port Coquitlam and North Vancouver.

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City Problem Type Report Time
CanadaVancouver E-mail
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaVancouver TV
CanadaBurnaby Phone

Community Discussion

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Telus Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

  • whourDaDa Oladada (@whourDaDa) reported from Burnaby, British Columbia

    One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

  • Junayyyy Mary June Margarico (@Junayyyy) reported from Vancouver, British Columbia

    @TELUS sucks.

  • smjnews Soren Jensen (@smjnews) reported from Anmore, British Columbia

    @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

  • LexaHobenshield Lexa Hobenshield (@LexaHobenshield) reported from Anmore, British Columbia

    @TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

  • bow_en_arrow Grant Bowen (@bow_en_arrow) reported from North Vancouver, British Columbia

    @TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

  • StoryStory_Jo Jo Dworschak (@StoryStory_Jo) reported from Vancouver, British Columbia

    @Mutineer8961 @TELUS Definitely Telus! Not bad diy

  • VanCityVeinot Brad Veinot (@VanCityVeinot) reported from Vancouver, British Columbia

    Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

  • vancitytrevor trevor (@vancitytrevor) reported from New Westminster, British Columbia

    @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

  • philwhln Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported from Vancouver, British Columbia

    @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • biggulpshuh8 Slappy McFuckerson (@biggulpshuh8) reported

    @chatrmobile Given that my account is expiered, I cant. Anymore solitions or should I just switch to Telus today? They can help me

  • MassCrypto2 MassCrypto (@MassCrypto2) reported

    In true @TELUS fashion, I’ve been on hold for 2hrs & 15min (& counting) waiting to speak to someone about a credit promised in May that still hasn’t been applied to my account. @TELUSsupport, I have been a client for 18 years, I’ve never been so ashamed to be your customer.

  • KatelynTigchel2 Kate Tigchelaar (@KatelynTigchel2) reported

    @hoyaslayer @OzSweeney4 @CanMNTUniverse Yeah grateful there’s a service for sure, actually got yelled at during a match once by a media pro person. A friend has a sign saying the match should be on TV and some lady snapped and said it was on Telus. They’d tried getting other networks to buy rights but no one would pay

  • ZarkMucksBarns AlphAlpha Zark (@ZarkMucksBarns) reported

    It's pretty fkn clear that @Telus is killing their own dealerships, which in turn is going to decimate Corporate EPP, which in turn will bankrupt a company that HAS NO MORE POWER GETTING CELLULAR HANDSETS THAN A BROKEN BUM IN THE STREET

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported

    @TELUSsupport Not to mention that at least once a year the modem goes out or will not talk to my laptop. Believe it or not in my previous laptop it destroyed my network card. Now I can't use that laptop to access the internet. Gee thanks, TELUS

  • JM_IMO JMM (@JM_IMO) reported

    @TELUSsupport Why Telus’ cell network is so poor just outside Anthony Henday in West Edmonton? As soon as i hit Anthony Henday, while talking over my cell phone, the other party can’t hear me at all!

  • Loveisshort1 Maria Contrario (@Loveisshort1) reported

    @Bell Switch to Public Mobile (Telus Network) and get 20GB for $55. Use this code for a $10 credit. ML755O

  • tylerlovekeeper Tyler Lovekeeper (@tylerlovekeeper) reported

    Hey @TELUS @TELUSsupport Was using eSim on my 12 pro and upgrade to 14 pro max and when trying to transfer everything over the sim wouldn’t go. Apparently this is a you problem and needs to be fixed. ESims shouldn’t be one time use when a normal sim can be swapped unlimited

  • DaleDreffs Dale Dreffs (@DaleDreffs) reported

    @DrRitaMc @BCFamilyDoctors @DoctorsOfBC Thank you for bringing up this issue. Patients like me without GPs have to jump through hoops to get a referral for an appointment already booked. Easier now using Telus Health, but a waste of money. Fix the billing codes or compensation for regular follow ups!

  • GoldmanRobyn robyn alicia (@GoldmanRobyn) reported

    @TELUSsupport I am getting No Caller ID calls nonstop. Is this a Telus or an @Apple issue. Help!