Telus Outage Report in Port Moody, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (57%)
-
Phone (18%)
-
Wi-fi (10%)
-
TV (7%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Port Moody, British Columbia
The most recent Telus outage reports came from the following cities: Burnaby, Vancouver, Port Coquitlam, Coquitlam, New Westminster, North Vancouver, Coquitlam, Maple Ridge and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.
-
Soren Jensen
(@smjnews) reported
from
Anmore, British Columbia
@TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!
-
Bruno Athayde 🇨🇦 🇧🇷 🏳️🌈
(@athayde_br) reported
from
Vancouver, British Columbia
@TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.
-
Salmon n'Bannock
(@SnBVancouver) reported
from
Vancouver, British Columbia
@TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.
-
Oladada
(@whourDaDa) reported
from
Burnaby, British Columbia
One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.
-
AHF AllHardwoodfloor
(@moersch) reported
from
Vancouver, British Columbia
@runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security
-
Moke
(@mykeymause) reported
from
North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.
-
Mary June Margarico
(@Junayyyy) reported
from
Vancouver, British Columbia
@TELUS sucks.
-
📷 𝙸𝚊𝚗 𝙰𝚕𝚎𝚡𝚊𝚗𝚍𝚎𝚛 𝙼𝚊𝚛𝚝𝚒𝚗 🎸
(@IanAMartin) reported
from
Mount Pleasant, British Columbia
@Catelli2Oh Or a Telus customer, who is the big telco out here. I don’t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, there’s a massive pipeline down the west coast of North America anyway.
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.
-
Ciara Hempseed
(@CiaraHempseed) reported
from
Vancouver, British Columbia
I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help
-
Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
-
#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
-
Jo Dworschak
(@StoryStory_Jo) reported
from
Vancouver, British Columbia
@Mutineer8961 @TELUS Definitely Telus! Not bad diy
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Jay Guevera (Né Gamble)
(@DrJayDrNo) reported
“The best way to make Alberta great again is to burn it to the ground. To that end, we will privatize fire stations who will take your credit card information to save your home. No credit? No problem. We have a Telus firefighter app.” —The Meditations of Squiggy, Chapter 14
-
Harry Gables
(@GablesHarry) reported
@JodiKoberinski @Joe_Roberts01 "They gave them over $200M, and they went on to pay shareholders over $200M. They didn't need help, but got whopping hand-outs. Who do they really care about?" Nothing conjures disgust of profiteering corporations like the names Rogers, Bell, and Telus.
-
Heidi Archer
(@hhaidagwaii) reported
@TELUS @TELUSsupport @telusmobility fix your equipment NOW. Invest in remote communities’ connectivity. Wtf is my $85/mo paying for if not services?
-
Michael McKenzie
(@michaelmckenz) reported
@TELUS #verydisappointed- I’ve been a #Telus Customer for over 15 years and you own my digital footprint. I’ve got the monthly bills to prove it. You allowed an unauthorized signing authority to change my plan and now you are making it my problem. Seriously?
-
GordWhitehead
(@GordWhitehead49) reported
@MizzJackson @TELUS Was a Telus customer since 1994 . Got a new phone, saw the Bell offer which Telus would not match. Adios!
-
Mary Anne Schleinich
(@MSchleinich) reported
@cougsta My bank, TD, had a hard time answering its phone in the beginning. I thought that was bad, but then found out that my phone company, Telus, also could not answer their phone! All "due to covid." Worse yet, was seeing Telus able to offer me a doctor!! (No kidding).
-
Heidi Archer
(@hhaidagwaii) reported
@TELUS @TELUSsupport @telusmobility absolutely disgusted with the consistently terrible Telus hub connection in Haida Gwaii. 0.45 upload speed! Replace your equipment ASAP!
-
Janis Zroback - Victoria
(@JanisZroback) reported
Big corporations took money from the Canada Emergency Wage Subsidy - money that came from the taxpayers. Suncor, Telus, Bell Canada all took from this public tax pool, but have not disclosed how much. The people have a right to know how badly they're getting screwed #makethempay
-
A. Godin
(@andrewgodin) reported
@TELUSsupport cell service in Baltimore, Ontario is HORRIBLE! Dropped calls for the past two months. Happening to both @telus and @Bell customers. Effecting my work from home drastically. This isn't worth what we pay a month.
-
Dave Does Lawns
(@Dave_does_lawns) reported
@TELUS 2 months ago I switched many personal and business services to telus. I need a manager to call me immediately or I will cancel everything!