Telus Outage Report in Port Moody, British Columbia

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Port Moody, British Columbia

The most recent Telus outage reports came from the following cities: North Vancouver, Coquitlam, Burnaby, Coquitlam, New Westminster, and Pitt Meadows.

City	Problem Type	Report Time
North Vancouver	TV	5 days ago
Coquitlam	Internet	6 days ago
North Vancouver	Internet	8 days ago
Coquitlam	Internet	8 days ago
Burnaby	Total Blackout	8 days ago
Coquitlam	Phone	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

• 
  Kiefer Abram (@kikithekrakra99) reported 2 minutes ago from Delta, British Columbia

  @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

• 
  BdblE (@MsYouDoYou) reported 8 minutes ago from Burnaby, British Columbia

  @PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.

• 
  Prince (@ImJustPrinceA) reported 12 minutes ago from Port Moody, British Columbia

  I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.

• 
  feels like Groundhog Day (@sliver9754) reported 20 minutes ago from North Vancouver, British Columbia

  @TELUSsupport @pattibacchus Telus is brutal! They convinced us that their service was better so we went to them after many happy years with Shaw, then instantly had issues they wouldn’t resolve and now we are stuck with them unless we pay 3 years of penalties! Counting the months to go back to @support_shaw

• 
  DaleCadeau (@DaleCadeau) reported 24 minutes ago from Delta, British Columbia

  @DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

• 
  Grant Dawson (@pyeinburnaby) reported 25 minutes ago from Buckingham Heights, British Columbia

  Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

• 
  Kiefer Abram (@kikithekrakra99) reported 28 minutes ago from Delta, British Columbia

  @TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too

• 
  HODLouly (@Maria_here) reported 29 minutes ago from Burnaby, British Columbia

  @theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold

• 
  John Reid (@johnb45_reid) reported 30 minutes ago from Coquitlam, British Columbia

  Telus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.

• 
  Kiefer Abram (@kikithekrakra99) reported 31 minutes ago from Burnaby, British Columbia

  @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

• 
  VWbugNuT (@Ryansisson7) reported 31 minutes ago from Pitt Meadows, British Columbia

  @TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?

• 
  John Reid (@johnb45_reid) reported 34 minutes ago from Coquitlam, British Columbia

  Telus I sent you a message but Twitter has a problem. It keeps saying we are trying to verify you and then it can't. Is this how big money talks?

• 
  DaleCadeau (@DaleCadeau) reported 37 minutes ago from Delta, British Columbia

  @richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

• 
  Bernardo G. S. (@Eni_gs) reported 41 minutes ago from Burnaby, British Columbia

  Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport

• 
  DaleCadeau (@DaleCadeau) reported 42 minutes ago from Delta, British Columbia

  @GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

• 
  Juancho (@jchoisea) reported 45 minutes ago from Coquitlam, British Columbia

  Watching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!

• 
  Dyhia Belhabib (@dyhiapadilla) reported 45 minutes ago from North Vancouver, British Columbia

  When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?

• 
  Chris Mitchell (@chrismitcheldlr) reported 51 minutes ago from Coquitlam, British Columbia

  As a Telus Mobile customer, having wifi in the tunnel is a huge plus. You can check bus connections for PoMo or Burquitlam Station without data (which can be spotty after leaving the tunnel).

• 
  BdblE (@MsYouDoYou) reported 51 minutes ago from Burnaby, British Columbia

  @TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.

• 
  John Reid (@johnb45_reid) reported 59 minutes ago from Coquitlam, British Columbia

  Why is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Erin No’Toole (@forktheucp) reported 5 minutes ago

  @Shoeprincss7 @TELUS Thank you! I’m super unimpressed with the service so far with telus. A solution would have been nice. Now we have to live between two homes for the time being. 🥺

• 
  Matt (@Matt2424242) reported 5 minutes ago

  @TELUS @TELUSsupport I have spent well over 6 hours waiting over the last week trying to cancel a service that i no longer need since i upgraded to faster internet with telus. I have been asked for my account information 8 times now. Ready to cancel all my telus services

• 
  Jennifer.l.Hatcher (@Jenniferlh1987) reported 6 minutes ago from Regina, Saskatchewan

  2021 17 November - November 26 2021 got out of the hospital. I can get rid of my service animal cat and shut down my network access company and my telus company that i payed alot of money. Im ******* 😡

• 
  Bruce Dawson (@BruceDawson0xB) reported 6 minutes ago

  @cdglove98 @TELUSsupport It looks like it started happening earlier this year, when they switched their email back-end to gmail. That said, I'm not a Telus customer, but I did spend an hour helping a friend view the doc that I shared with them

• 
  A ghoooost (@alixiswright37) reported 12 minutes ago

  A Telus guy came to my mom's door trying to upsell me on **** and didn't get conned into anything I AM STRONG LIKE OX

• 
  Erin No’Toole (@forktheucp) reported 12 minutes ago

  @Shoeprincss7 @TELUS Ooh good idea! We signed up with ADT a few months back and the service was absolute trash that we cancelled and they tried to bill us and penalize us for cancelling. We cited the Alberta Consumer Protection bill (15 days within sign up) and they left us alone after that.

• 
  Zach (@spinda69) reported 16 minutes ago

  @ItsJimb0 no literally man, was with Shaw my whole life til I moved out, over 4.5 months with Telus and have had 0 issues so far, IMO worth it especially if it’ll help with motivation for streaming and whatnot (:

• 
  Matt (@Matt2424242) reported 23 minutes ago

  @TELUSsupport I have spent well over 6 hours waiting over the last week trying to cancel a service that i no longer need since i upgraded to faster internet with telus. I have been asked for my account information 8 times now.

• 
  Cyan (@ryawesome) reported 25 minutes ago

  but back to how much @TELUS sucks ***** i do get the wifi app though, which is guess is now the intended means by which you manage your router, but it's only available as an app, for phones

• 
  R Scott (@sawspen) reported 30 minutes ago

  Helpless person that answered my call couldn’t figure out how to pull up my account . Only entered it twice and gave him my # twice then he dumps me back in hold saying “bare with him” crappiest service yet. I’ve wasted so much time with Telus