Telus Outage in Port Moody, British Columbia

I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

@TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

@2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

@AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

@Mutineer8961 @TELUS Definitely Telus! Not bad diy

@MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

@BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

@runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security

@Catelli2Oh Or a Telus customer, who is the big telco out here. I don’t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, there’s a massive pipeline down the west coast of North America anyway.

Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

@TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business

@TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.

Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...

@TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.

@TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2

Conversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.

@NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.

@ElevatedMonkey Mine goes from fast to buffering then to lost signal. Only been the last 3 weeks. Still waiting for Telus tech to call back.

@LordGarth_Izar You need to subscribe to TSN. If you're having trouble logging in through Telus, try reaching out to @TSNHelp

@TSNWrestling Do I need to subscribe to TSN direct? My subscription to TSN through Telus PikTV doesn’t give usually access to the web feed. Can anyone watch Dynamite tonight by just going to the website without a login?

@TELUSsupport Hi! I need help with internet package / connection for my suite. I have an account with Telus for a different service

Not super happy with @TELUS. Despite being a loyal customer for some time, I'm unable to upgrade my existing internet plan to the gigabit unless I fork over almost double what they're charging new customers. The #corporategreed found in the Canadian telecom #oligopoly blows.

@ethorkel I’m with Freedom myself and though the network isn’t as good as Telus but they’re so much better now and I get 25 gbs (yes I’m on my phone a lot) and where I go etc, never had any issues !

@ethorkel Oh yeah I used to work for Bell so I totally understand why you would want to leave them ! Telus’ network is just as good !

Lol damn this telus wait is long i jus need some wi-fi for my crib

Why on EARTH should I do that when I've no business with them? Then I call today & you say it'll take 3/4 days before I can get a new modem. We opted for online learning so my children are having serious problems with following their classwork. See the problem? @TELUS it is then.

@tarabyte1 This was supposed to be fixed. I have called Telus and they indicated this will be down in the next 20 minutes. I will go check this afternoon to make sure they follow through.