Telus Outage in Port Moody, British Columbia

@Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.

@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.

Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

@infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.

@infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back

Anyone else having Koodo/Telus issues right now?

UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC

@AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…

@moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus

@dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.

@TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.

@FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.

I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.

Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice

@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.

@TELUS suddenly no service for over 5 minutes. What’s the issue????

Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

@Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.

Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

@raygaurca @theJagmeetSingh This argument is old, pretend you defend healthcare by saying you will fight US style privatization. It’s a tactic to distract from the actual issues with our system. #cdnhealth #bchealthcare #cdnpoli @EvanLSolomon Where is the report on Telus using a pay wall for primary care?

@mattdagley so depending where you or your family works, check out Telus EPP....just need a work email to switch. Generally 30% cheaper than normal Telus. If it doesn't work for yours, try your partner's etc.

@mayorblaine @TELUS Over 20% profit, ****** service and ****** coverage. And they want more money. What an absolute joke.

I'm on support chat with both Telus and Amazon at the same time while editing a video of the premier. Master of the multitask. Two screens also helps.

Telus let me know that as a valued customer my monthly phone bill will increase $7. Yeah, telecoms isn’t a criminal racket in Canada.

@TELUS , considering you make billions in profits, maybe have some humans manning your customer service centre. It's 🗑.

The #transcanada highway drive between #Manitoba and #Ontario already has spotty cell service. Neither @Bell @Rogers nor @TELUS have announced news to upgrade, only plans to eliminate service.

@TELUSsupport The call was never completed. Over 3 hours on the phone and your stupid sales team couldn’t figure out phone line and voip. Now I’m stuck in a 3 yr contract for internet and I need a landline and don’t want to use you anymore. #never sign a contract with @TELUS.

@TELUS WHY don’t I have service in my house anymore?! Please someone come check on the towers in bridgenorth, Ontario.

@MsBehavior @Bell_MTSHelps I am glad they sold my account to Telus. Haven't had any issues with them, so far, in the last five years. MTS was legit the worst.