Telus Outage Report in Port Moody, British Columbia

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Port Moody, British Columbia

The most recent Telus outage reports came from the following cities: New Westminster, North Vancouver, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
New Westminster	Phone	17 hours ago
North Vancouver	TV	6 days ago
Coquitlam	Internet	7 days ago
North Vancouver	Internet	9 days ago
Coquitlam	Internet	9 days ago
Burnaby	Total Blackout	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

• 
  RitchWorld (@RitchWorld) reported 2 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  Rob Bahd (@robbahd) reported 2 minutes ago from Delta, British Columbia

  @RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.

• 
  Matt Colangelo (@mattcolangelo) reported 9 minutes ago from Burnaby, British Columbia

  @telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?

• 
  Keith Fiddler (@bigfid25) reported 11 minutes ago from Maple Ridge, British Columbia

  @drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged

• 
  mea70 (@doppelganger70) reported 18 minutes ago from North Vancouver, British Columbia

  Is #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan

• 
  Antman 🐜🐜 (@ntman__) reported 21 minutes ago from Burnaby, British Columbia

  @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

• 
  BdblE (@MsYouDoYou) reported 22 minutes ago from Burnaby, British Columbia

  Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

• 
  David Schreck (@StrategicThghts) reported 23 minutes ago from North Vancouver, British Columbia

  @marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.

• 
  b ran out of time (@bh_) reported 24 minutes ago from Mount Pleasant, British Columbia

  Rogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.

• 
  #IndianStatus531 (@BlueCedarAngel) reported 28 minutes ago from Burnaby, British Columbia

  There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

• 
  Kristy J. (@kristygilljames) reported 28 minutes ago from North Vancouver, British Columbia

  MST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!

• 
  David Schreck (@StrategicThghts) reported 29 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  Scott M. (@apukwa) reported 31 minutes ago from Coquitlam, British Columbia

  Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

• 
  David Schreck (@StrategicThghts) reported 36 minutes ago from North Vancouver, British Columbia

  @TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).

• 
  BdblE (@MsYouDoYou) reported 37 minutes ago from Burnaby, British Columbia

  @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

• 
  Emmanuel Naidoo (@naidoo_emmanuel) reported 42 minutes ago from Burnaby, British Columbia

  @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

• 
  Vik Saggu (@VancitySaggu) reported 45 minutes ago from Burnaby, British Columbia

  @FlossYourTooth Wtf what’s this on Telus?

• 
  Keith Fiddler (@bigfid25) reported 48 minutes ago from Maple Ridge, British Columbia

  @drex @TELUS That sucks dude

• 
  C.R. Martel, Esq. (@PickledGingerBC) reported 48 minutes ago from Coquitlam, British Columbia

  @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

• 
  BdblE (@MsYouDoYou) reported 55 minutes ago from Burnaby, British Columbia

  Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Smile All the time (@SmileAllthetim4) reported 7 minutes ago

  @David_Mulroney THe wait etc is just stupid ..and dollars to donuts there are $10's of million of dollars taxpayor on hook to pay Telus Bell and others to rip this Huawei stolen technology out ...wait for it

• 
  TELUS Support (@TELUSsupport) reported 9 minutes ago

  @Burlingtonfotos Hi there, could you please try to reset the network settings? In case the issue persists, please call our tech support: *611 on your TELUS phone, available anytime.

• 
  bell ᶘ •̀ ᴥ•́ ᶅ✧ (@belcarra) reported 10 minutes ago

  grats to my mum who managed to pull a karen-level move without being rude at all. she talked politely non-stop to a telus agent to get us out of the bullshit $300 cancellation fee and it worked. it's really hard to do since that company is weaselly as ****, I'm too nice

• 
  Lance Curtis (@lbcurtis) reported 13 minutes ago

  @davidakin Let’s hope Bell/Rogers/Telus learn what the words “backup generator” means as my guess is we will be having more and more of these storms. Having no power is awful; having no communication too is unacceptable. Internet & cell service are essential services.

• 
  bell ᶘ •̀ ᴥ•́ ᶅ✧ (@belcarra) reported 15 minutes ago

  if you're canadian never buy telus, always do shaw or someone else. their customer service is **** awful, their prices are bad, and their contracts are gross

• 
  Kat King (@KatKing80232921) reported 18 minutes ago

  @ctvregina what a joke, I just bought ZTE through TELUS and not a word on security was stated. Yet again Trudeau making snap derogatory judgements just to go along with the USA that initiated this issue to take competition out of their market because of their inferior produces.

• 
  YYZAV8R (@yyzav8r) reported 19 minutes ago

  @TELUSsupport ...I have already reported the issue to you. Are you not Telus support or just a marketing company paid to respond to Telus tweets?

• 
  Make me Pally (@Mike__Palecek) reported 22 minutes ago

  @RogersHelps @kirstiepaterson You are not restoring anything stop lying to people instead you should be saying switch to telus or bell because we have no clue how to fix all these issues .

• 
  Shane Bos 🇨🇦 (@Bosman71) reported 22 minutes ago

  @TELUSsupport The wait times were the least of the issues in the interactions. Telus has set the bar low enough that those are expected.

• 
  Mrs spencer (@LaurieKane16) reported 23 minutes ago

  @marissalopezTO I'm on Telus. I'm only getting Lte signal. No internet since Sat at 3 pm