Telus Outage Report in Port Moody, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Port Moody, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Coquitlam, North Vancouver, Pitt Meadows, Burnaby, New Westminster, Port Moody and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus
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Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.
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Antman 🐜🐜
(@ntman__) reported
from
Burnaby, British Columbia
@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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****&Span1745
(@cleanrag) reported
from
Vancouver, British Columbia
@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
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Brandon Weese
(@brandonweese89) reported
from
North Vancouver, British Columbia
@TELUS suddenly no service for over 5 minutes. What’s the issue????
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Keith Fiddler
(@bigfid25) reported
from
Maple Ridge, British Columbia
@drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged
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Jana Angela Neria
(@jamneria) reported
from
Vancouver, British Columbia
@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
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Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…
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Diane S. Baker
(@dianesbaker1) reported
from
Vancouver, British Columbia
@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
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Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still having issues with @TELUS wireless
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Keith Fiddler
(@bigfid25) reported
from
Maple Ridge, British Columbia
@drex @TELUS That sucks dude
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.
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Karla كارلا جبيلي (she/her)
(@asianhabibti) reported
from
Vancouver, British Columbia
Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
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Ross Derewianko
(@PingRD) reported
from
Vancouver, British Columbia
So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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mama bear
(@trackwanderer) reported
from
Vancouver, British Columbia
So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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dheeraj gaur
(@dheerajspr) reported
@TELUS I left Telus due to huge monthly bill issue 4 yrs ago after 2 yrs contract over but i would like to come back if i get a good deal with 4 family lines
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Rob Grey
(@greyrealestate) reported
Switched from @shawcable to @Telus after 35 years. Our monthly bills pushed to $300/m. TELUS promised lower costs/faster service. Now our tv shutting off every 15 min. TELUS was supposed to call me back after their IT guy couldn’t fix it remotely. May switch back to Shaw.
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John Khtaria
(@stea1thbear) reported
@TELUSsupport Been trying to get internet with @telus for almost a month and team to connect my fiber line was supposed to show up today but never did. Do I need to go to @Shawhelp
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D⬛iel
(@DirtyHands81) reported
Usually when you try and cancel your Cable TV @TELUS, @Bell or @Rogers will try offering you a discount or other incentive to stay on......(cont)
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X
(@_OneManBanned) reported
Why is it that @TELUS has the worst internet AFTER upgrading. My wifi was fine before. Now it won't even connect to my bedroom tv. Seriously thinking on switching Shaw
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Roy Craft
(@RoyCraf66108549) reported
Telus Prepaid Service - *** beware *** paid for data on another line but unable to access - called *611 but no live person answers ever - pure INCOMPETENCE
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Father Enoch
(@bauthorfowler) reported
Hey @Telus, INSTEAD of asking me to round up my bill, which is already quite high, to help with #mentalIllnes or whatever your alleged #philantropy is, HOW ABOUT YOU #PAYYOURTAXES? How about THAT?
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Ember - Black lives ✨still✨ matter
(@EmberExplores) reported
@as_per_danielle (Side note: Avoid Telus at all costs - they actually are terrible, and proud of it, per my training. And, yes, I did yell at them lol)
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Ky
(@Ky18762182) reported
called telus and informed them I was switching providers. They offered something called the "simple switch" where they contact my current provider and cancel for me. They also took care of my final bill with Shaw. Thankyou telus!
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Ces Naruolam
(@cesnaruolam) reported
@TELUSsupport Hi, do you have customer service agents we can talk to, on your telus stores or how do I go about cancelling my current account.. home internet service? You have bad service apparently, couldnt fix an ongoing issue right away!!