Telus outages and service status in Port Moody, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Port Moody, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jun 12, 2:42 AM EDT.
- Internet (63%)
- Phone (25%)
- Wi-fi (13%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Telus
Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Port Moody, British Columbia
The most recent Telus outage reports came from the following cities: North Vancouver, Burnaby, New Westminster, Maple Ridge, and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver
|
Internet | 9 hours ago |
|
North Vancouver
|
Internet | 3 days ago |
|
Burnaby
|
Internet | 10 days ago |
|
Burnaby
|
Wi-fi | 11 days ago |
|
Burnaby
|
Phone | 11 days ago |
|
Burnaby
|
Internet | 16 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
-
Lexa Hobenshield (@LexaHobenshield) reported from Anmore, British Columbia@TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters
-
Kalpna (@KalpnaSolanki1) reported from Burnaby, British ColumbiaTsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL
-
🎙Sikadime🔈 (@Sikadime) reported from Coquitlam, British Columbia@CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.
-
Kristy J. (@kristygilljames) reported from North Vancouver, British ColumbiaMST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!
-
Cameron Maltby (@cameronmaltby) reported from North Vancouver, British Columbia@WayneFougere I got Bluecurve and got the deal, even as an existing customer. Shaw has been reliable for my tv and internet for years. I had TELUS Internet when I first moved back to Vancouver and found it unreliable. Haven’t had any problems with Shaw.
-
RitchWorld (@RitchWorld) reported from New Westminster, British ColumbiaHad a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
-
#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British ColumbiaThere has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.
-
Margieville (@Margieville) reported from Burnaby, British ColumbiaI'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!
-
Tee (@Life_is_2_Long) reported from Delta, British Columbia@stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating
-
Dr. Pete Poovanna (@poovannact) reported from New Westminster, British Columbia@TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.
-
Marcrake (@Marcrakee) reported from Burnaby, British Columbia@TELUS Roses are red Violets are blue My internet is down Can't work at all
-
BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.
-
BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaAnd yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.
-
David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).
-
Chris Withers (@Chris_Withers) reported from Norgate, British Columbia@TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.
-
Daniel Fox (@danudey) reported from Mount Pleasant, British Columbia@MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.
-
Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia@SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......
-
BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.
-
HODLouly (@Maria_here) reported from Burnaby, British Columbia@theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold
-
Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British ColumbiaWaiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
PG (@gramm76) reported@JonFraserTF @PaulB527811000 @TELUS When I switched to Bell from Rogers it was a very pleasant experience, but I caution you, fee creep is a real thing and their service standards have dropped off in the last little while. Still better than Rogers by a mile, but I find they are not as committed to excellent service
-
The Tweet Chewbacca 🇨🇦🇺🇦🇬🇱 (@Chewbaccafan) reported@TELUS you will never get my business back. Abominable.
-
BULL OF BRITAIN (@BULLOFBRITAIN) reportedThis is probably one of the most insane SAMSUNG proxy on the market. $AMPG - AmpliTech Group > $150M market cap > Its radios are already installed in TELUS's new 5G network, side by side with Samsung > Every new style TELUS tower uses 5 radios per sector. 2 of them are AmpliTech's > Sales up 49% YoY last quarter, 48% gross margins, $18M cash, zero debt What is Open RAN? Simple: telecom giants used to buy entire networks from one vendor ($NOK, $ERIC, Huawei). Open RAN lets them mix and match equipment from multiple suppliers. TELUS is rebuilding its whole network this way by 2029. That is how a tiny New York company ended up next to Samsung on a Tier 1 carrier's towers. The math 5,000 towers x 6 AmpliTech radios = 30,000 radios 30,000 radios x $15K each = $450M opportunity Trading at 0.1x the 2029 bull case math. Even if the real price per radio is a third of that, the r/r is still extremely good. And TELUS is just the first leg: > $118M in signed letters of intent from carriers > Worked with $NVDA on the first AI-powered radio demo > Shipped space hardware to a mystery Fortune 50 building a satellite internet constellation (you can guess who) > The only US maker of a special amplifier that quantum computers need. $GOOG and $IBM have received units Sourced: @Lonsdale171255 (original article) @olyth_terminal (calculations)
-
@HolyDegenerate (@RandySaretzky) reported@RogersHelps It’s Easier to telus and change providers than get service.
-
Post-Modern Public Servant (@PrincessPragma1) reported@Martyupnorth A literal miracle. Let's get some Graces to work for Telus. It took two of us a year and dozens of calls and emails to get Telus to stop double-billing us for security. Then it took 1.5 hours to cancel and close another account. Are they hoping we'll give up and keep paying?
-
Leigh Clarke🍎🍏 (@LeighCl68689106) reported@JonFraserTF @TELUS It’s the worst experience I’ve ever encountered. Worst then a cavity dental appointment! Two things I only ever do online, buy a vehicle and update my phone plan. Buy your phone outright and pay $65 for phone and internet!
-
JayFarms🚜 (@JayFarmsSK) reported@JonFraserTF @TELUS Had to do the same thing with Sasktel a couple years ago. **** service and sky high prices - gouging for all their products - not sure why people continue to patronize them! Telus has been good to me but I am keeping a close watch on them as they silently creep their prices up
-
Gem (@Gem38256519) reported@JonFraserTF @TELUS I can second that. Worst service ever!
-
TELUS (@TELUS) reported@Sharisraven That's certainly not our intention and we're sorry you feel this way Raven. We're a DM away if you need help with your TELUS services.
-
Haeven??? - Nanami's Gay Lover (@hyunibiii) reported@Teena_tina_ Its literally just the wifi that it doesnt work on, why is telus targetting discord bro