Telus Outage Report in Port Moody, British Columbia
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The latest reports from users having issues in Port Moody come from postal codes V3H.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Port Moody, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Coquitlam, Coquitlam, Port Moody, Delta, Port Coquitlam, Maple Ridge, North Vancouver and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
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Slurms MacKenzie
(@gh0stflesh) reported
from
Coquitlam, British Columbia
Telus pls come fix our internet I haven't been able to take my Spanish lessons in a full week and the duolingo owl is trying to kill me
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Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
@TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.
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Johnson
(@Schmidt_show) reported
from
Maple Ridge, British Columbia
@Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.
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HeliConnect
(@iheliconnet) reported
from
Delta, British Columbia
@TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!
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Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL
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Mark Breslaw
(@MarkBreslaw) reported
from
Vancouver, British Columbia
@TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago
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SbonnerABV
(@SbonnerABV) reported
from
Vancouver, British Columbia
I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.
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River B^#!$ Meowjin
(@MeowjinBoo) reported
from
Vancouver, British Columbia
@smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!
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Brad Thiessen
(@Zharphyn) reported
from
Maple Ridge, British Columbia
@TELUS @TELUSsupport @TELUSBusiness I just had the most unpleasant CSR experiences of my life, dealing with your CSRs. The names they gave me were ‘Joe’ and ‘Lovly’. Extremely rude and unhelpful. I even asked for a supervisor, and was refused.
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Rajesh Prashar
(@RajeshPrashar) reported
from
Coquitlam, British Columbia
@TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.
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BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
Every single time I have to talk to @TELUSsupport (often) it’s a great experience. I know people have TELUS issues but I am consistently pleased with their service and not enough people say positive things on this yelling machine.
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
I really enjoy @TELUS as a company and have so very few issues with them or their services. I hope to heck when we move we can get fibre optic tho because it’s not workable in this townhouse and it’s annoying af.
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Kimberley Bowie
(@KimABowie) reported
from
Vancouver, British Columbia
@Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.
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Stefan Hawes
(@hawes) reported
from
Vancouver, British Columbia
Discovering a problem with the modern world. When your Internet goes down and you have to wait a couple of days for someone to come by to fix it, you’re also without TV, movies, and music. Might just have to read in silence. @TELUS
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS When you’ve been using PureFibre internet for over 4 years and to find out that the new home you’re moving into does not have PureFibre even though the website and TELUS support confirmed that we have it, is a shitty to find out on your moving day 👎 1/2
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Deckard Ubik
(@UbikDeckard) reported
@TELUS Have you ever tried saying "pre authorized payment" to your rubbish *611 bot? It makes that "thinking sound" over and over and over until it hangs up. After about 6 months of making manual payments I just said "representative" over and over to get past your broken bot.
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x-SalTrey’s Diamonds (49-27-6)
(@MattyPlumz) reported
Pretty ******* sad when you have 2 bars of @TELUS bullshit cell phone service and yet still can’t stream anything…….I think it’s time you guys upgrade your **** already. I’m so done with you. I’m signing with @RogersMobileCa in November. Thanks for 20 years of nothing #Telus
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Ryan Macpherson
(@RyanMacMuff) reported
@TELUS We are approaching 2 years since one of your contracted technicians drilled into our sprinkler system causing extensive water damage to our strata. When will our strata see the $75000 reimbursed? Work this out between yourself + the contractor. Give us our $ back now.
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(Dr.) Lorin Yochim (Ph.D.)
(@LorinYochim) reported
Twice in one playoff season? Go. ****. Yourselves, @telus.
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Deckard Ubik
(@UbikDeckard) reported
@TELUS Waited 15 mins for the wrong representative. Then had to say I wanted someone to setup pre-authorized payments and didn't want to setup a new internet acct from scratch. 15 more mins to another rep. 2 mins to setup with correct rep. Please fix your bot.
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Ryan Macpherson
(@RyanMacMuff) reported
@TELUS We are approaching 2 years since one of your contracted technicians drilled into our sprinkler system causing extensive water damage to our strata. When will our strata see the $75000 reimbursed? Work this out between yourself + the contractor. Give us our $ back now.
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MARE
(@JOYfulMare) reported
@TELUSsupport 2/2 ~Daman committed to returning in “2-3 hours” as that’s the time required to issue new work order! Telus is responsible for completing the switch today as Shaw is discontinuing my services by 5PM TODAY!!! Please confirm.
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Scott
(@downhomeflorida) reported
@christaggart Bell, Telus and Rogers are all the worst.
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William
(@jiangli11295332) reported
IDMC . Customers Volvo, Pepsi, ADT, Telus and FreddieMac to share Cloud Modernization success with IDMC at Informatica's annual customer conference Informatica,,,
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Jonathan Crone
(@FurnByJonathan) reported
@TELUSsupport what the hell is wrong with the @TELUS network in Ottawa? Only connectivity I’m getting is by tethering to my FIDO phone :( (and according to the Telus app: i have plenty of data left ) Network management is tough right now, but people are depending on you!!!