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Telus

Telus outages and service status in Port Moody, British Columbia

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Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Port Moody, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received May 27, 9:37 PM EDT.
  • 56% Internet (56%)
  • 33% Phone (33%)
  • 11% Total Blackout (11%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Port Moody, British Columbia

The most recent Telus outage reports came from the following cities: Burnaby, New Westminster, Maple Ridge, Delta, North Vancouver, and Coquitlam.

CityProblem TypeReport Time
Burnaby Internet 19 hours ago
New Westminster Internet 5 days ago
Burnaby Phone 9 days ago
Burnaby Internet 16 days ago
Maple Ridge Phone 21 days ago
Delta Internet 25 days ago

Nearby cities with recent reports

Burnaby

1 recent signals

19 hours ago
New Westminster

1 recent signals

5 days ago

Community Discussion

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Telus Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

  • ntman__
    Antman ๐Ÿœ๐Ÿœ (@ntman__) reported from Burnaby, British Columbia

    @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too

  • Maria_here
    HODLouly (@Maria_here) reported from Burnaby, British Columbia

    @theJagmeetSingh You mean Telus has workers still? Every time I call there Iโ€™ve never waited less than 45 minutes on hold

  • PickledGingerBC
    C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia

    @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

  • IanAMartin
    ๐Ÿ“ท ๐™ธ๐šŠ๐š— ๐™ฐ๐š•๐šŽ๐šก๐šŠ๐š—๐š๐šŽ๐š› ๐™ผ๐šŠ๐š›๐š๐š’๐š— ๐ŸŽธ (@IanAMartin) reported from Mount Pleasant, British Columbia

    @Catelli2Oh Or a Telus customer, who is the big telco out here. I donโ€™t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, thereโ€™s a massive pipeline down the west coast of North America anyway.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @BeerGeekSmit @TELUS For sure. I just didnโ€™t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say โ€œso it just works as a phone - no data capabilities, right?โ€

  • smjnews
    Soren Jensen (@smjnews) reported from Anmore, British Columbia

    @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

  • MikeyBlackmon
    mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didnโ€™t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, havenโ€™t seen service like this ever, and time for me to switch as well ๐Ÿ‘Ž

  • ProfLalonde
    Patrick C. Lalonde (@ProfLalonde) reported from New Westminster, British Columbia

    @reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasnโ€™t liable for roaming in Michigan. But itโ€™s annoying having to call to back out charges. Frustrating

  • Shamindiamonds
    Shahraz Kassam (@Shamindiamonds) reported from Burnaby, British Columbia

    25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Canโ€™t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.

  • jsney20
    The Real Thanksgiving was Last Month (@jsney20) reported from Burnaby, British Columbia

    Telus is bad. Please follow me for more Canadian Telecom info

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @RogersHelps is ****ing rogers down again!!! You sucks Rogers! ๐ŸคŸ Goodbye rogers here I come telus next week Tuesday

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.

  • Eni_gs
    Bernardo G. S. (@Eni_gs) reported from Burnaby, British Columbia

    Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

  • KalpnaSolanki1
    Kalpna (@KalpnaSolanki1) reported from Burnaby, British Columbia

    Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL

  • VancitySaggu
    Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia

    @FlossYourTooth Wtf whatโ€™s this on Telus?

  • bradley
    Bradley Smith (@bradley) reported from Kensington-Cedar Cottage, British Columbia

    @hellofisher Iโ€™ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when Iโ€™ve needed them.

  • bigfid25
    Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia

    @drex @TELUS That sucks dude

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they wonโ€™t touch the cables and donโ€™t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RishabG61584484
    Dexter.eth (@RishabG61584484) reported

    @canadiancailin Youโ€™re sitting in a small town in Canada, using Rogers, Fido, or Telus internet to search Wikipedia about an incident, then acting like you know better than your own government and elected representatives, while accusing others of fake outrage and crying.

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @MedHatCrew1 Our apologies for the disruption, are you still experiencing issues with your TELUS services?

  • AlicatraeFraser
    AF ๐Ÿ‡จ๐Ÿ‡ฆ (@AlicatraeFraser) reported

    @jodyvance @TELUS After reading this problem you had last Fall, asking for your cable TV back to hardwired not wifi as cable was going off. I had Telus in & had technician hard wire (cable to wall) He checked the system, upgraded to new modem. I paid for the call cause it was extensive work.

  • RealityoftheSit
    Canadian Sledge Hammer (@RealityoftheSit) reported

    @MelissaLMRogers @TELUSsupport first of all the $25 is USD, and you can find plenty of very cheap cellphone plans in Canada. You want to finance an expensive device through your plan and that is why you pay over $100. Telus is known to NOT be a budget provider - they have Koodo and Public Mobile you idiot

  • CarrieCnh12
    Carolyn Hinds ๐Ÿ‡ง๐Ÿ‡ง #FreePalestine #CongoInCrisis (@CarrieCnh12) reported

    Vancouver y'all gotta turn out in your numbers to push back against theses monstrosities being bult in your province. This project can never be allowed to begin. And can we talk about how the marketing image Telus is using is a whole *** lie meant to make it look attractive?

  • EarnCatalyst
    EarnCatalyst (@EarnCatalyst) reported

    @UnkleHack69 The problem is that the Canadian market is extremely protectionist of Telus and Rogers. It's not even like telecommunications regulations are more strict in Canada and US telecoms just refuse to meet them because they're actually much more lenient than in the US.

  • SFermani1996
    Shahrooz Fermani ๐Ÿ‡จ๐Ÿ‡ฆ (@SFermani1996) reported

    @MelissaLMRogers @TELUSsupport Stop paying your wireless service towards the big three (Rogers, Bell, Telus) They overcharge, and they also have the right to increase their subscription prices at anytime. I am paying $50 a month to Freedom Mobile for Unlimited Canada-US Talk, Text, with Bonus Data applied.

  • ScruffyNSmooth
    Bald Guy (@ScruffyNSmooth) reported

    @TELUSsupport, I can't believe the issues. Telus Fibre operates at 25-50% baseline speeds, Technicians DO NOT show up, and support is nonexistent. I have paid for over 2 years for a premium service and have received TERRIBLE service from tech support, and internet speeds.

  • Sarahattack1
    Sarahattack ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿฆˆ๐Ÿน๐Ÿˆโ€โฌ›๐Ÿง (@Sarahattack1) reported

    @jodyvance @TELUS I swear my dad is on the phone with Telus every other month. Last time he actually got scammed when he called a number for Telus off of google. They claimed he had to pay his remaining monthly balance before they could send a tech out to help, and he didโ€ฆ he lost $300

  • BcMeggster
    Meggster ๐Ÿ‡จ๐Ÿ‡ฆ (@BcMeggster) reported

    @VanCityVice You think our Hydro bills will be going down once Telus sucks the life out of it for an A.I. data center? They announced stupidity. We don't nee China's system at all.