Telus

Telus Outage Report in Port Moody, British Columbia

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The latest reports from users having issues in Port Moody come from postal codes V3H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Port Moody, British Columbia 01/26/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Port Moody, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Maple Ridge, Burnaby, Coquitlam, Coquitlam, Port Moody, Delta, Port Coquitlam and North Vancouver.

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City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaMaple Ridge E-mail
CanadaMaple Ridge Wi-fi
CanadaMaple Ridge Internet
CanadaVancouver E-mail
CanadaVancouver E-mail

Community Discussion

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Telus Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

  • bob_woolsey Bob Woolsey (@bob_woolsey) reported from Vancouver, British Columbia

    @johnVcorbett @PattyOLimerick Don’t take this the wrong way, but as a Vancouverite who’s watched Ian Gillespie run amok for years... hahahahahahahahaha. Yeah, West Bank is terrible. Look up the TELUS Gardens development.

  • KimABowie Kimberley Bowie (@KimABowie) reported from Vancouver, British Columbia

    @Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.

  • aarongurney Aaron Gurney (@aarongurney) reported from Vancouver, British Columbia

    @TELUS I am having a frustrating time trying to call you guys to purchase Internet service from you. My call has been dropped 3 times and the call-back feature is no longer available. Please make it right.

  • MsAlexi Alexi (@MsAlexi) reported from Vancouver, British Columbia

    @TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3

  • spawnsteryvr Steven 🇨🇦 (@spawnsteryvr) reported from Vancouver, British Columbia

    @TELUSsupport This is very odd. Some email is coming through but I know not all. Sent a test message from Gmail to TELUS, which was slow in receiving but I did get. Also just received one from something I subscribe to but still a minimum of 2 emails outstanding.

  • MsAlexi Alexi (@MsAlexi) reported from Vancouver, British Columbia

    @TELUSsupport @TELUS When you’ve been using PureFibre internet for over 4 years and to find out that the new home you’re moving into does not have PureFibre even though the website and TELUS support confirmed that we have it, is a shitty to find out on your moving day 👎 1/2

  • sixo_four SIXO FOUR (@sixo_four) reported from North Vancouver, British Columbia

    @TELUSsupport @TELUS I have been a loyal customer for years and when my contract is up and I request a promo offer from your website and you say NO, makes switching to @ShawInfo that much easier of a decision. Brutal.

  • Zharphyn Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia

    @TELUS @TELUSsupport @TELUSBusiness I just had the most unpleasant CSR experiences of my life, dealing with your CSRs. The names they gave me were ‘Joe’ and ‘Lovly’. Extremely rude and unhelpful. I even asked for a supervisor, and was refused.

  • fjgomezl Francisco Gomez (@fjgomezl) reported from Vancouver, British Columbia

    TELUSsupport @TELUS Pik tv not working at the worst possible time @oscars2019

  • hawes Stefan Hawes (@hawes) reported from Vancouver, British Columbia

    Discovering a problem with the modern world. When your Internet goes down and you have to wait a couple of days for someone to come by to fix it, you’re also without TV, movies, and music. Might just have to read in silence. @TELUS

  • ckmng8 Camy Ng (@ckmng8) reported from Vancouver, British Columbia

    Breaking down language barriers! I want to subtitle everything! @DustinJez @FCLEdu #transform2030 #microsofteducation #microsofteduca #telus #microsoftvan #wemovement #vancouver #BCEd #learning #SD43 #professionaldevelopment #****

  • Schmidt_show Johnson (@Schmidt_show) reported from Maple Ridge, British Columbia

    @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Vancouver, British Columbia

    Every single time I have to talk to @TELUSsupport (often) it’s a great experience. I know people have TELUS issues but I am consistently pleased with their service and not enough people say positive things on this yelling machine.

  • MarkBreslaw Mark Breslaw (@MarkBreslaw) reported from Vancouver, British Columbia

    @TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago

  • jimmybee604 James (@jimmybee604) reported from Vancouver, British Columbia

    @TELUS wrote me a letter than opened with a self praise paragraph about how they won awards and how great they are. In the second paragraph they told me my bill is going up $10/month. What type of BS customer outreach is this. #crappytelecom #big3monopoly

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Vancouver, British Columbia

    I really enjoy @TELUS as a company and have so very few issues with them or their services. I hope to heck when we move we can get fibre optic tho because it’s not workable in this townhouse and it’s annoying af.

  • seeking_Taylor Taylor (@seeking_Taylor) reported from Delta, British Columbia

    And now I need to deal with Telus mobility. Frustrating really because I’ve been a loyal mobility and home TV customer for over 15 years and it all seems like a massive rip off.

  • vingienzo57 Vince Venditti (@vingienzo57) reported from Coquitlam, British Columbia

    Having trouble with #telus tv, again! Seriously thinking of going back to #shaw, and once I go back I’m never coming back to #telus 🤨

  • iheliconnet HeliConnect (@iheliconnet) reported from Delta, British Columbia

    @TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!

  • rightoutthere Tac one (@rightoutthere) reported from Coquitlam, British Columbia

    With all the neg. crap I read against Telus, I'd like to say, ever since we switched from Shaw to Telus our lives have become communication stress free. I run a complete wireless smart home, our service has been great, customer service has been outstanding + much lower bill..👍

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Richard33373651 Richard (@Richard33373651) reported

    @calgaryherald @TELUS Love that 15-20km out of Red Deer the whole western region near markerville has little to no cell service yet your coverage map shows terrific coverage #bebetter

  • Marcus620FTM Marcus Scott - ftm on OF - top 12% (@Marcus620FTM) reported

    When @TELUS doesn't has service to the new building you're moving to, but still wants to charge you a ridiculous cancellation fee 🙃 You know in expensive cities this could mean not being able to pay other bills RT if you're tired of cooperations ******* us

  • VishnuPatel Vishnupatel (@VishnuPatel) reported

    On a call with @TELUS sales rep, trying to sell us a service, call kept dropping, guy calls back and the previous quoted price goes up. I am an existing customer ! Not impressed !!

  • Chipette1 E.V. Sales (@Chipette1) reported

    @TELUSsupport @Lucypiepen tELUS your support sucks PEOPLE IN THE MD SPIRIT RIVER HAVE BEEN WITHOUT LANDLINE SERVICE FOR OVER 4 WEEKS. You demand we pay our bills. TELUS SUCKS.

  • Chipette1 E.V. Sales (@Chipette1) reported

    @Tonygeheran @policy_mag so did you know your Telus sucks in Rural Alberta, ESPECIALLY NORTHERN, THE lady thought if one service was out and fixed everyone else WAS CANCELLED, THANKS. TWEET IS LOVELY. MAKING SURE EVERYONE KNOWS. YOUR SERVICE IS BELOW 0 IN NORTHERN ALBERTA

  • MyChaos Tammi (@MyChaos) reported from Red Deer, Alberta

    Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?

  • robbarcruises RobBar (@robbarcruises) reported

    @Quicktake @Samsung My network provider donates my old phone if usable to in need adults and young people with a low cost plan @TELUS

  • RisibleVolatile Philippe Lévesque (@RisibleVolatile) reported

    @KootenayEV @teslainvernon @TELUS Perhaps, but what I was saying is that last time I had an outage, I was lucky not to have slowdowns on LTE and was able to watch Youtube for free, on a decent screen, instead of using my own cellphone screen and data.

  • mchykerda Myles Chykerda (@mchykerda) reported

    @kimpagegluckie I get home, and I have a $2k bill. I'm like, wtf. Call Telus. First contact doesn't have authority to wave so they escalate. The manager dude I talked to is literally the worst customer rep I've ever dealt with. He blamed me, threatened me. Told me it was my fault.

  • b1989g Britt George (@b1989g) reported

    @TELUS my modem box randomly started smoking…. Is this common?? I’m glad my son noticed it as it could have been a dangerous situation….. not overly impressed for a service I pay so much for each month.