Telus Outage Report in Port Moody, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (27%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Port Moody, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Coquitlam, North Vancouver, Delta, Coquitlam, Burnaby, Maple Ridge, Port Coquitlam, New Westminster and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Phone | |
| Coquitlam |
Internet | |
| Coquitlam |
Internet | |
| Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
-
Michael C
(@Michael86286849) reported
from
North Vancouver, British Columbia
Telus sucks
-
Samuel Armstrong
(@RedSealSam) reported
from
North Vancouver, British Columbia
@CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.
-
Natalie Lanoville 🇨🇦 🌱
(@NatalieLanovill) reported
from
Vancouver, British Columbia
@EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.
-
Haren
(@HarenNt) reported
from
Vancouver, British Columbia
“Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS
-
Aaron M
(@BBMmeEH) reported
from
Vancouver, British Columbia
When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞
-
Tom Pearce
(@tompearc) reported
from
Vancouver, British Columbia
@TELUSsupport I have been down that telus alogorithm before... With no success. You have the box # and street intersection already.
-
Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Violets are blue My internet is down Can't work at all
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.
-
내일은파산커미🇨🇦🛬🐊;
(@yeoncomi) reported
from
Maple Ridge, British Columbia
Telus Animal ads SUCKS
-
Bradley Smith
(@bradley) reported
from
Kensington-Cedar Cottage, British Columbia
@hellofisher I’ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when I’ve needed them.
-
Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Roses are blue My internet is down Can't work at all
-
Trevor
(@uniontrevor1975) reported
from
New Westminster, British Columbia
@rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦
-
Paul McAfee
(@MrPaulMcAfee) reported
from
Vancouver, British Columbia
When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything
-
Cameron Maltby
(@cameronmaltby) reported
from
North Vancouver, British Columbia
@WayneFougere I got Bluecurve and got the deal, even as an existing customer. Shaw has been reliable for my tv and internet for years. I had TELUS Internet when I first moved back to Vancouver and found it unreliable. Haven’t had any problems with Shaw.
-
Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@TELUSsupport can you advise if there are communication issues with Telus Network and other Mobility networks at this time in British Columbia, and potential cause of the issue and restoration
-
Mike Klassen
(@MikeKlassen) reported
from
Vancouver, British Columbia
So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.
-
Tall Paul 'Mr Vancouver' | 6’7
(@TallPaulsLife) reported
from
Vancouver, British Columbia
@FEEZYDoesIT Struggles, it now “slows” down my data and doesn’t cut it off But let’s be honest this data costs TELUS nothing. Verizon has unlimited for cheaper than my 90$ 10 gigs cost... I’d add a gif but i don’t have the 10 min it will take to load @TELUS
-
Stephanie Elizabeth
(@StephKall) reported
from
Vancouver, British Columbia
LOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst
-
섹시한 핫도그와 박근혜와(커미)
(@yeoncomi) reported
from
Maple Ridge, British Columbia
Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses
-
jim stockman
(@StockmanJim) reported
from
Coquitlam, British Columbia
@nconvey Same happened with me for Shaw yesterday. 1019 then call back saying #1. Waited an additional 38 minutes and then apologetic because couldn’t help. Going to see Telus today.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Shawn
(@chzbf) reported
@BigNasty6oh4 Had Telus for internet, it was super slow, and we switched to Shaw, save $100 a month now
-
MTN Nigeria Support
(@MTN180) reported
@GboseGbose and a list of available networks would be displayed, then select Bell Mobility, Rogers, SaskTel or TELUS as your preferred roaming network. Ensure your device data roaming settings is turned. Kindly restart your phone after taking these actions. ~Stella 3/3
-
BethRuston
(@BethTrio) reported
@TELUS @TELUSsupport again having lack of service in the Amherstburg area. When there are storms we have issues with coverage. Please look into these towers. Something needs fixing.
-
Luanne L Schick
(@FatnsasyLuanne) reported
@Cl1Richard #TrudeauDictatorshipMustGo TELUS! KEEPS RASING THE DAMN RATES!
-
Michael Hollywood
(@WTFStupid911) reported
+ why would both Montreal and Toronto games be blacked-out in British Columbia Sun. evening 24 Apr. Telus / Shaw tell me. Purchasing a $200.00 streaming package ‘not worth it’ So ! WTF
-
40s YYC Male with Comorbidities (aka Patrick)
(@pgallagher72) reported
@adolwyn Had a visit from a very eager Telus sales guy on Thursday, despite my assertion that the service I was receiving from Shaw was excellent, and their was unlikely to actually be better, he convinced me with $90 cheaper for the same level of service, and they'd pay my Netflix.
-
eliza⁷ JIMIN OST
(@EUPH0RlC_) reported
telus customer service is *** idek y my dad likes them sm
-
Rex
(@MasterRandomz) reported
Curious. Do you or family have cable these days? Like a cable service, Telus, xfinity, Comcast. Whatever it is. I honestly only know like 2 people who have cable. So curious who is a cable sub or alternative. Do you have cable?
-
Don Parkhurst 🇨🇦🇨🇦🇨🇦
(@don_parkhurst) reported
@as_per_danielle @BigNasty6oh4 Lastly, the picture quality is better with Telus. I have several friends and family members that have Shaw and it isn’t as good a picture. Their internet connection goes up and down and will drop so low that we lose our FaceTime connection or it freezes up.
-
Shawn Myron 🇺🇦
(@shawnmyr) reported
Thank you @TELUS for charging me $65 to move a cell phone from one account I own to another account I own, both under my name. I guess that’s the thank you for being a customer for more than 20 years? Do you know moving all my accounts to @Rogers will been free?