Telus

Telus Outage Report in Port Moody, British Columbia

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The latest reports from users having issues in Port Moody come from postal codes V3H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Port Moody, British Columbia 01/01/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Port Moody, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Port Moody, Burnaby, Coquitlam, Delta, Coquitlam, Port Coquitlam, Maple Ridge, North Vancouver and New Westminster.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaPort Moody Internet
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver E-mail

Community Discussion

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Telus Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

  • lucasmastelaro Lucas Mastelaro (@lucasmastelaro) reported from Vancouver, British Columbia

    Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice

  • brandonweese89 Brandon Weese (@brandonweese89) reported from North Vancouver, British Columbia

    @TELUS suddenly no service for over 5 minutes. What’s the issue????

  • Brad604 Brad Atchison (@Brad604) reported from New Westminster, British Columbia

    Anyone else having Koodo/Telus issues right now?

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.

  • d_esiree_______ freelance cyberbully (@d_esiree_______) reported from Vancouver, British Columbia

    In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.

  • camcavers Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia

    @infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back

  • pcryan5 Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported from Vancouver, British Columbia

    @AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported from Burnaby, British Columbia

    UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC

  • camcavers Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia

    @infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.

  • 1RovingNomad Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus

  • BLeeLoganberg Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported from Vancouver, British Columbia

    @Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

  • camcavers Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.

  • paul_wb_wtf Paul Barraclough (@paul_wb_wtf) reported from Delta, British Columbia

    Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.

  • camcavers Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • doe_will DC Will #BLM (@doe_will) reported

    Anyone? @TELUS is anyone monitoring your support desk?

  • AwbPeggy PeggyAWB (@AwbPeggy) reported

    Why is my child is without any cel or data service in Ottawa?!? 😡 @TELUSsupport @TELUS This inconvenience is beyond simple inconvenience. * AND DONT ASK HIM TO CALL OR GO ONLINE ‘CUZ HE CAN’T. *

  • McOilers McOilers (@McOilers) reported

    It's quite likely that if a contest were to be held for the worst functioning website on Earth, Telus would win it in a landslide. That site is painful to try to use. Forget about it if you're on a mobile device, it ain't happening.

  • mizelli05 Miz Ellie (@mizelli05) reported

    @tracyinkits @Shuggs_YYC @cmcalgary Telus in SE is terrible. Friend has gone back to landline. When she called Telus she was told they have too many users for the amount of tower access they have. Of course they blame 'the guberment'. Shld be false advertising to keep grabbing customers w service they know is poor

  • weholdthekey iDreamCatcher (@weholdthekey) reported

    @TELUS @TELUSsupport your customer service is a joke. Booked an appointment to install fiber but the technician is a no show. Waited 2 hours and on the phone for another hour so far but no resolution. Not even a courtesy call to say we have to reschedule!

  • samhartleyco Samantha Hartley (@samhartleyco) reported

    @AndreaDuggan1 @peggy_blair Telus owns Koodo so a great bonus if you get a better deal with Koodo with the remote power/stability of Telus

  • playford_brett Brett Playford (@playford_brett) reported

    @TELUSBusiness ok 1st things first I don't understand how I'm the only one who Telus goes out of there way to screw me over why can't you see I'm only human on a second class Canadian wish sales could help me for once

  • LifeWTamaraLynn Tamara Lynn (@LifeWTamaraLynn) reported

    Been with @TELUS @TELUSsupport almost 20 years..charging 1.5% extra for me to pay you...switching my provider. Plus your website is down right now. Just wont load. Not very good #telus

  • McOilers McOilers (@McOilers) reported

    It's quite likely that if a contest we're to be held for the worst functioning website on earth, Telus would win it in a landslide. That site is painful to try to use. Forget about it if you're on a mobile device, it ain't happening.

  • megturtl3s Meg Charlebois (@megturtl3s) reported

    @peggy_blair We live in Ashton too. Reception sucks no matter what company. But Telus/Koodo is the best. Rogers has no bars and Bell goes in and out.