Telus

Telus Outage Report in Port Moody, British Columbia

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The latest reports from users having issues in Port Moody come from postal codes V3H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Port Moody, British Columbia 01/21/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Port Moody, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Maple Ridge, Coquitlam, Coquitlam, Port Moody, Delta, Port Coquitlam and North Vancouver.

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City Problem Type Report Time
CanadaVancouver E-mail
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaVancouver TV
CanadaBurnaby Phone

Community Discussion

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Telus Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

  • mmgreid Mark the Teacher (@mmgreid) reported from Vancouver, British Columbia

    @CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!

  • SamGorC SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia

    I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.

  • SuzieCanuck Sue🇨🇦 😎🍺 (@SuzieCanuck) reported from Vancouver, British Columbia

    @lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

  • apukwa Scott M. (@apukwa) reported from Coquitlam, British Columbia

    Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

  • msmit Michael Smit (@msmit) reported from Vancouver, British Columbia

    @telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.

  • Aanshik1 aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.

  • naidoo_emmanuel Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia

    @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

  • rxstephanie Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia

    @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.

  • PickledGingerBC C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia

    @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

  • SamGorC SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia

    I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mantalicious Steve Manta (@mantalicious) reported

    @stevewoodYYC @MichelletypoQ @Garossino Rogers first announced in Jan 2020, and Telus and Bell a few months later. This has been a dead issue for nearly 2 years

  • MikeWardDraws Michael Ward - Smashed Reality (@MikeWardDraws) reported

    @myownfairytale @TELUSsupport I was dropping packets with Telus for so long and even though I recorded it they kept telling me it was running normally. I switched to Shaw and it's been good for 3 years. Although I know others have had issues with Shaw so it might be a "damned if you do" either way scenario.

  • BerishaDugi Dugi Berisha (@BerishaDugi) reported

    @TELUS @TELUSsupport hey you guys are awful. Your technician just came and cut my internet cable. Said he will fix it. He's gone and I still don't have internet, but I have a lot of work to do. What do I do? #Telus

  • mantalicious Steve Manta (@mantalicious) reported

    @MichelletypoQ @stevewoodYYC @Garossino Telus was telling large customers last summer they had already decided to go with a European vendor and we’re just waiting on final board approval. This was a done deal last summer. They want a ban and compensation to replace 4G which I don’t support

  • torsensfan ashley dent (@torsensfan) reported

    @rogerstv & @ADT @TELUS not a good day for customer support. Have been on hold and hung up on by your companies 10 times now plus waiting for over a month for service appointments.

  • edgeworth_sp Edgeworth.s (@edgeworth_sp) reported

    There were Campbell's at PittMeadows secondary school. There were Clarkson's & the problem roommate mentioned the person named Guy & had similar sounding last name. From traces Radio club he knew people working at Telus, hydro, etc some claiming to do wiretaps for government.

  • DogpatchH Dogpatch_Ultra Classic (@DogpatchH) reported

    @koodo How about the fact that I was denied making a payment to Koodo by your customer support? I was told I am not aloud because of security updates. So me and my wife will be finding a new provider and never again deal with anyone connected to TELUS

  • stevewoodYYC Stephen Wood (@stevewoodYYC) reported

    @MichelletypoQ @Garossino While it’s good that citizens and corporations aren’t bound by FIPA I don’t have a lot of faith in corporations. Until consumers stop buying the products Telus will never stop selling them.

  • 3minutefinal Herbert Chapman (@3minutefinal) reported

    I just spent 2 hours getting an 82 year old friend's cell service switched back on by @TELUSsupport . She has been a loyal #telus customer for 35+ years and the problem only occured because home/mobility accounts were not linked. Horrendous customer service all round @TELUS

  • canadiancrsh Lisa. 🇨🇦 (@canadiancrsh) reported

    @FacetiousCJ10 @TELUS I agree. Their service is not good. Not from personal experience but from friends. I had such good service at @TELUS