Telus Outage Report in Port Moody, British Columbia

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Port Moody, British Columbia

The most recent Telus outage reports came from the following cities: New Westminster, North Vancouver, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
New Westminster	Phone	1 day ago
North Vancouver	TV	6 days ago
Coquitlam	Internet	8 days ago
North Vancouver	Internet	9 days ago
Coquitlam	Internet	10 days ago
Burnaby	Total Blackout	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

• 
  Troy Weatherly (@troysweather) reported 59 seconds ago from Delta, British Columbia

  @TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.

• 
  Vic (@vicvirk) reported 2 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  #IndianStatus531 (@BlueCedarAngel) reported 7 minutes ago from Burnaby, British Columbia

  @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

• 
  Moke (@mykeymause) reported 9 minutes ago from North Vancouver, British Columbia

  Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

• 
  Dr. Pete Poovanna (@poovannact) reported 9 minutes ago from New Westminster, British Columbia

  @TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.

• 
  trevor (@vancitytrevor) reported 12 minutes ago from New Westminster, British Columbia

  @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

• 
  BdblE (@MsYouDoYou) reported 18 minutes ago from Burnaby, British Columbia

  @CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.

• 
  Soren Jensen (@smjnews) reported 19 minutes ago from Anmore, British Columbia

  @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

• 
  BdblE (@MsYouDoYou) reported 21 minutes ago from Burnaby, British Columbia

  @BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

• 
  섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported 22 minutes ago from Maple Ridge, British Columbia

  Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

• 
  BdblE (@MsYouDoYou) reported 25 minutes ago from Burnaby, British Columbia

  @CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.

• 
  BdblE (@MsYouDoYou) reported 30 minutes ago from Burnaby, British Columbia

  @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

• 
  Oladada (@whourDaDa) reported 40 minutes ago from Burnaby, British Columbia

  One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

• 
  BdblE (@MsYouDoYou) reported 44 minutes ago from Burnaby, British Columbia

  Literally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.

• 
  📷 𝙸𝚊𝚗 𝙰𝚕𝚎𝚡𝚊𝚗𝚍𝚎𝚛 𝙼𝚊𝚛𝚝𝚒𝚗 🎸 (@IanAMartin) reported 45 minutes ago from Mount Pleasant, British Columbia

  @Catelli2Oh Or a Telus customer, who is the big telco out here. I don’t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, there’s a massive pipeline down the west coast of North America anyway.

• 
  Amanda S W♡ (@AmandaSW87) reported 48 minutes ago from Delta, British Columbia

  @AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.

• 
  BdblE (@MsYouDoYou) reported 52 minutes ago from Burnaby, British Columbia

  @MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

• 
  BdblE (@MsYouDoYou) reported 56 minutes ago from Burnaby, British Columbia

  @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

• 
  BdblE (@MsYouDoYou) reported 56 minutes ago from Burnaby, British Columbia

  @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

• 
  BdblE (@MsYouDoYou) reported 57 minutes ago from Burnaby, British Columbia

  I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Homonkeylus (@homonkeylus) reported 2 minutes ago

  Our neighbours told us you asked them for permission to dig up their yards and when they refused, that was the end of it. However, we were never asked and you ******* went along and did it. I'm tired of these shenanigans @TELUS @TELUSsupport

• 
  Bucky Barnes floor (@goofygublerr) reported 4 minutes ago

  Telus was so much better than Bell damn

• 
  Kat/Katherine Houston (@KatWritesCopy) reported 5 minutes ago

  @kyulls @TELUS Congratulations! I have to say, even during those periods where Telus had huge waits (fixed since), the people who answered were rockstars. I'm sure they took a lot of angry calls, but you'd never know it.

• 
  Dan St. Pierre (@stpierredan) reported 5 minutes ago

  Hey @ShawInfo, I’ve been away from my apartment for three weeks. Got home, my network can’t be found by any device. Texting tech support. We’ve rebooted, restarted, recycled, nothing. I’m told a tech has to come. Earliest is APRIL 10. I bet I can get Telus here faster. Unreal.

• 
  carol-ann: #istandwithtrudeau ,#nonracist,#BLM (@carolannbagan) reported 6 minutes ago

  Is anyone Elle’s in #yeg having trouble with their @telus internet? Or am I the only luck one to be having trouble with it?

• 
  UncleDarkhorse (@unklebyra) reported 7 minutes ago

  Anyone else having absolute **** reception from @TELUS today/this week/this month?

• 
  Tom Schellen (@TheTomSchellen) reported 8 minutes ago

  @Ryan24198128 @doneff72 @RachelNotley Yeah, I get that it's hard to understand that.I'll try and simplify it best I can. Telus is a company. They have service trucks. Those trucks use gas and oil. Gas prices are up. Thus, Telus has increased expenses. Telus then raises prices to maintain a GM, and voila, you pay more

• 
  marionetta (@marionetta) reported 12 minutes ago

  @Miradart @Google Same problem...do you have Telus email too?

• 
  Cryptic Panther 🇨🇦 (@crypticpanther) reported 12 minutes ago

  @virginmobilecan Having an issue sending MMS to other carriers, new LG Velvet phone, data is turned on, I can send to another LG Velvet on the same network, but not to anyone on Rogers or Telus.

• 
  Dan St. Pierre (@stpierredan) reported 14 minutes ago

  @divabarbieyyc @ShawInfo Well, now it’s a race. Who gets here first: Telus to install new service or Shaw’s technician. Bet I can get Telus here tomorrow for an install.