Telus outages and service status in Port Moody, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Port Moody, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jun 2, 11:39 AM EDT.
- Internet (50%)
- Phone (38%)
- Wi-fi (13%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 3: Problems at Telus
Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Port Moody, British Columbia
The most recent Telus outage reports came from the following cities: Burnaby, New Westminster, Maple Ridge, Delta, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby
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Internet | 1 day ago |
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Burnaby
|
Wi-fi | 2 days ago |
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Burnaby
|
Phone | 2 days ago |
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Burnaby
|
Internet | 7 days ago |
|
New Westminster
|
Internet | 11 days ago |
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Burnaby
|
Phone | 15 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Telus Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
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F3L!C!A S!LVA (@FreakyFelicia) reported from New Westminster, British ColumbiaAfter months of being unable to find Sons of Anarchy on any streaming service in Canada including FXnow... @TELUS has finally blessed me with all 7 seasons on demand with FXnow. Now I dont have to suffer through all the scratched disks at the library
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Oladada (@whourDaDa) reported from Burnaby, British ColumbiaOne of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaEvery week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.
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Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
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Ameer Z. (@1RovingNomad) reported from North Vancouver, British ColumbiaWorst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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The Real Thanksgiving was Last Month (@jsney20) reported from Burnaby, British ColumbiaTelus is bad. Please follow me for more Canadian Telecom info
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
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🎙Sikadime🔈 (@Sikadime) reported from Coquitlam, British Columbia@CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.
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Trevor (@uniontrevor1975) reported from New Westminster, British Columbia@rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaIt’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.
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HeliConnect (@iheliconnet) reported from Delta, British Columbia@TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Margieville (@Margieville) reported from Burnaby, British ColumbiaOver the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.
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Kalpna (@KalpnaSolanki1) reported from Burnaby, British Columbia@TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!
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Marcrake (@Marcrakee) reported from Burnaby, British Columbia@TELUS Roses are red Roses are blue My internet is down Can't work at all
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Redpath (@redman_mather) reported@field2fieldag @Bell_MTSHelps @Bell_MTS Doesn’t matter who you’re with, that stretch is a dead zone. I’m with public mobile which is owned by telus and that area is pretty poor
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Paula the swiftie mom🩷.TAYRONTON5 (@irishdancergirl) reportedWhy is it so hard to speak to a human at @TELUS @TELUSsupport . How does a business not have a customer support phone number listed on their website . So frustrated . Just want to cancel my services now. So annoyed !!!!
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heiba9866 (@heiba986627073) reported@FoodSighman @WestJet The issue is they hire call centers and the call center in Telus El Salvador is made up of STUUUUPID EMPLOYEES, They don't Know what they are doing or saying they think they will fix everything with BASIC CUSTOMER SERVICE QUOTES, their staff and employees can't speak even English
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James 🇺🇸🇨🇦 (@JamesVancouver4) reported@jodyvance @TELUS Is it mostly Telus Tv you have issues with ?
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OurWorldInColor (@Kidar182) reported@BackstageInfamy @DimitrisSoudas You guys just love to make **** up. Inventing laws that don't exist. We're entitled to our % there is no debate and it's a huge % due to our young population. We've already paid for a study done by Telus and Lifelabs you can google it. @grok telus lifelabs alberta cpp exit study explain with links.
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Mr. Green (@PerspectiveMg) reported@MelissaLMRogers @TELUSsupport Telus is the first problem, always Freedom Mobile or Public Mobile(Telus subbrand - if live outside freedom subscriber zone)
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Ezequiel Friscia (@elfriscia) reported@iPhoneinCanada @TELUS what about driving the price down instead? Out of the big 3 you are the most expensive even after considering @Wealthsimple promotions.
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Tennis Girl 🎾 (@Nole_fan_girl) reportedNot to mention that @TELUSsupport called me back only to put me on hold to go find a technician. What is the point of making me enter all my info in the chat and waiting for a callback. This is a #customerservice fail Is support from @TELUS something I'll need a day off for?
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Canadian Sledge Hammer (@RealityoftheSit) reported@MelissaLMRogers @TELUSsupport first of all the $25 is USD, and you can find plenty of very cheap cellphone plans in Canada. You want to finance an expensive device through your plan and that is why you pay over $100. Telus is known to NOT be a budget provider - they have Koodo and Public Mobile you idiot
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Unacceptable Cherie B (@CherieBeneteau) reportedBut yet the phone service providers Bell rogers telus etc are silent We are paying close attention to who's silent that shouldn't be