Telus

Telus Outage Report in Port Moody, British Columbia

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The latest reports from users having issues in Port Moody come from postal codes V3H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Port Moody, British Columbia 01/20/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Port Moody, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Maple Ridge, Coquitlam, Coquitlam, Port Moody, Delta, Port Coquitlam and North Vancouver.

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City Problem Type Report Time
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaVancouver TV
CanadaBurnaby Phone
CanadaVancouver TV

Community Discussion

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Telus Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

  • pcryan5 Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported from Vancouver, British Columbia

    @AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…

  • jchoisea Juancho (@jchoisea) reported from Coquitlam, British Columbia

    Watching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.

  • camcavers Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia

    @infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.

  • camcavers Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia

    @infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.

  • EmptyUK Mat Thomas (@EmptyUK) reported from Vancouver, British Columbia

    The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.

  • BLeeLoganberg Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported from Vancouver, British Columbia

    @Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.

  • d_esiree_______ freelance cyberbully (@d_esiree_______) reported from Vancouver, British Columbia

    In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.

  • 1RovingNomad Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • paul_wb_wtf Paul Barraclough (@paul_wb_wtf) reported from Delta, British Columbia

    Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.

  • sliver9754 feels like Groundhog Day (@sliver9754) reported from North Vancouver, British Columbia

    @TELUSsupport @pattibacchus Telus is brutal! They convinced us that their service was better so we went to them after many happy years with Shaw, then instantly had issues they wouldn’t resolve and now we are stuck with them unless we pay 3 years of penalties! Counting the months to go back to @support_shaw

  • Brad604 Brad Atchison (@Brad604) reported from New Westminster, British Columbia

    Anyone else having Koodo/Telus issues right now?

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported from Burnaby, British Columbia

    UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC

  • kerricoombs Kerri Coombs (@kerricoombs) reported from Vancouver, British Columbia

    @pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jon_a_ross jon_a_ross (@jon_a_ross) reported

    @TELUSsupport But I would at least like a *(star)number that we can punch in to report a scam? Just to help the authorities shut them down? As of right now the ****** has no doubt called many other Telus clients. Doing nothing feels like letting them win.

  • charleeee21 Charlee (@charleeee21) reported

    @TELUSsupport can you please tell me how I can contact Telus/ADT through twitter or internet? I cannot call back the 1855 number as its toll free and I'm outside of North America at the moment. Please help thanks

  • greenfreeman12 Jack Handey (@greenfreeman12) reported

    @TELUS can you help me lower my #bill

  • PNWPragmatist Cascadian Pragmatist 🇺🇸🇺🇦 (@PNWPragmatist) reported

    @Fan_of_Gorton Yeah, it was my impression at the time that Telus was better, but IIRC Rogers was the only carrier with coverage in my area and the only one offering standalone internet service. It was this or dial-up and thankfully it worked pretty well.

  • 0pity4stupidity Ruffle your feathers (@0pity4stupidity) reported

    @TELUS wtf is going on with this 5g in Montreal it’s slow as molasses

  • tower_Guy 🗼TowerGuy🌲 (@tower_Guy) reported

    @Mark_Goldberg @AlsoKnownAs_AA @ISED_CA How do you true up Bell and Telus having only 1 shared RAN network against your support of facilities based competition?

  • Allthingswhisky Curt Robinson (@Allthingswhisky) reported

    @YYCRed @TELUSsupport @TELUS Going on to day 8 tomorrow. They're supposed to call us at some point. Like they were supposed to yesterday. And today. Thats not even fixing the issue; that's just the call. And this is an issue that had been ESCALATED. Worst customer service in a long time.

  • Mike___St Protest upcoming enforced DIGITAL ID & Tyranny (@Mike___St) reported

    UNBELIEVABLE: I wanted help from telus for a person. Doing it on the cell phone requires one to have data or wifi to begin the call. I go on the house phone to call the 1-800 # and have to press a series of random numbers and speak to robots just to be put on HOLD for an agent!

  • BurnCity79 JJ (@BurnCity79) reported

    @Allthingswhisky @TELUSsupport Telus support is a joke. Telus just sold me a phone that doesn't work. I called & spoke to @TELUSsupport who told me it wasn't their problem.

  • BurnCity79 JJ (@BurnCity79) reported

    @0pity4stupidity @TELUS At least you have a phone that works. Telus just sold me a $1600 phone that doesn't work then told me it wasn't their problem.