Telus Outage Report in Port Moody, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Port Moody, British Columbia
The most recent Telus outage reports came from the following cities: Port Coquitlam, Vancouver, Coquitlam, New Westminster, Burnaby, North Vancouver, Coquitlam, Maple Ridge and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Port Coquitlam |
Total Blackout | |
| Vancouver |
Phone | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Coquitlam |
Internet | |
| Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
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Phil Whelan 😷🇨🇦🦕🚀
(@philwhln) reported
from
Vancouver, British Columbia
@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.
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Ciara Hempseed
(@CiaraHempseed) reported
from
Vancouver, British Columbia
I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.
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James Young
(@jamespatyoung) reported
from
North Vancouver, British Columbia
@dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out
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🎙Sikadime🔈
(@Sikadime) reported
from
Coquitlam, British Columbia
@CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.
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mike blackmon
(@MikeyBlackmon) reported
from
Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.
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Brad Veinot
(@VanCityVeinot) reported
from
Vancouver, British Columbia
Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.
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Jennifer Duholke
(@JDNovel) reported
from
North Vancouver, British Columbia
@TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT
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Mary June Margarico
(@Junayyyy) reported
from
Vancouver, British Columbia
@TELUS sucks.
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Oladada
(@whourDaDa) reported
from
Burnaby, British Columbia
One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
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Lexa Hobenshield
(@LexaHobenshield) reported
from
Anmore, British Columbia
@TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters
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Grant Bowen
(@bow_en_arrow) reported
from
North Vancouver, British Columbia
@TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.
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trevor
(@vancitytrevor) reported
from
New Westminster, British Columbia
@TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Ashmore
(@Mister_Ashmore) reported
@JasonNixonAB You might want to make sure that these boots on the grounds can actually get cell service. Perhaps you could partner with Telus to make that happen.
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sonny caron
(@sonnycaron) reported
@TELUS @TELUSsupport no help here ? Just f the little guy ?
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alison - 30s with comorbidities
(@alisonborealis) reported
@MichelletypoQ Yeah, that's what I have. I kinda just want to replace it. Telus doesn't have them any more, though, so I'm going to look at the link you shared. (the back plate on mine is coming off and I think it's led to power connection issues...)
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sonny caron
(@sonnycaron) reported
@TELUSsupport @TELUS worst service in my lifetime !! Never been so stressed out !! And all because u contacted me ! So sickening !
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sonny caron
(@sonnycaron) reported
@TELUS @TELUSsupport was with u guys 10+ years and u guys call me telling me how u miss me u want me back !!! 4 plus hours on the phone trying to hook up a cell phone this morning .......... unreal how u treat the people that keep your business going
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Aina Suraya
(@_ainasuraya) reported
Can someone tell me where can i find hair dye gree color yg halal or telus air .. i jumpa satu kt shopee and it doesn't work at all even after bleach
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...
(@2poor4vancity) reported
Hey @TELUS @TELUSsupport Your customer service is beyond horrid. Where is your web chat assistance? and thanks for having me going through 30 prompts before I can speak to an agent! P.s your hardwired TV box loses signal every 20 secs. POS
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daniela. ✞
(@danycaliforniaa) reported
@brenlydia Right?! I can kinda understand the bell centre but... I never paid that price at Telus...🙃
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Stephen F
(@truckn) reported
from
Brandon, Manitoba
@patriotcanuck65 Lots of folks have overages for roaming errors, I've never heard of anybody that wasn't reimbursed after disputing it including myself. I suspect there's more to that story than meets the eye. I don't work for Telus. My experience is Best in coverage Best in customer service.
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Peace River Regional District
(@prrdistrict) reported
The PRRD is experiencing trouble with its telephone lines, as callers are getting a busy signal when they dial our offices. We're working with TELUS to fix the problem and we hope to have it resolved ASAP. We apologize for the inconvenience.