Telus outages and service status in Port Moody, British Columbia

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Port Moody, British Columbia

The most recent Telus outage reports came from the following cities: New Westminster, North Vancouver, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
New Westminster	Phone	2 days ago
North Vancouver	TV	7 days ago
Coquitlam	Internet	9 days ago
North Vancouver	Internet	10 days ago
Coquitlam	Internet	11 days ago
Burnaby	Total Blackout	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

• 
  Stuart Dickson (@stuball6251) reported 5 minutes ago from New Westminster, British Columbia

  @MelissaLMRogers @jstweedie Post a sign ShiftWorker Absolutely No Canvassing or Solicitation Used to work shift work, if some one ignored sign it was sometimes worth it to give them hell (and see who/what they were hawking) Telus and Shaw cable salesmen were the worst.

• 
  Daniel Fox (@danudey) reported 14 minutes ago from Mount Pleasant, British Columbia

  @MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.

• 
  The Real Thanksgiving was Last Month (@jsney20) reported 15 minutes ago from Burnaby, British Columbia

  Telus is bad. Please follow me for more Canadian Telecom info

• 
  Shahraz Kassam (@Shamindiamonds) reported 16 minutes ago from Burnaby, British Columbia

  25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.

• 
  lapd1dl (@Dennis02976748) reported 17 minutes ago from Maple Ridge, British Columbia

  @JanetBrown980 @TELUS @TELUSsupport @CKNW @GlobalBC @BillTieleman @jarmstrongbc @IRPlawyer @jillreports Mine was only down 3 days.

• 
  Margieville (@Margieville) reported 18 minutes ago from Burnaby, British Columbia

  Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.

• 
  Nic Amaya (@Nic_Amaya) reported 28 minutes ago from Maple Ridge, British Columbia

  @asisports @TELUSsupport @TELUS Wow incredible! @TELUS should definitely compensate you! At least 1 week per day that you have endured this! That’d be almost 6 months free service... outrageous!

• 
  내일은파산커미🇨🇦🛬🐊; (@yeoncomi) reported 30 minutes ago from Maple Ridge, British Columbia

  Telus Animal ads SUCKS

• 
  Ron Sine (@RSine57) reported 37 minutes ago from Burnaby, British Columbia

  @TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better

• 
  Scott Stevens (@scuttlebuttdad) reported 38 minutes ago from Delta, British Columbia

  @telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.

• 
  Kelsey Webb (@KelseyWebbratz) reported 43 minutes ago from Burnaby, British Columbia

  Got home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.

• 
  Margieville (@Margieville) reported 43 minutes ago from Burnaby, British Columbia

  I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!

• 
  Slurms MacKenzie (@gh0stflesh) reported 45 minutes ago from Coquitlam, British Columbia

  Telus pls come fix our internet I haven't been able to take my Spanish lessons in a full week and the duolingo owl is trying to kill me

• 
  Tee (@Life_is_2_Long) reported 46 minutes ago from Delta, British Columbia

  @stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating

• 
  Rajesh Prashar (@RajeshPrashar) reported 47 minutes ago from Coquitlam, British Columbia

  @TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.

• 
  Samuel Armstrong (@RedSealSam) reported 48 minutes ago from North Vancouver, British Columbia

  @CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.

• 
  Bradley Smith (@bradley) reported 50 minutes ago from Kensington-Cedar Cottage, British Columbia

  @hellofisher I’ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when I’ve needed them.

• 
  Chris Withers (@Chris_Withers) reported 55 minutes ago from Norgate, British Columbia

  @TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.

• 
  F3L!C!A S!LVA (@FreakyFelicia) reported 59 minutes ago from New Westminster, British Columbia

  After months of being unable to find Sons of Anarchy on any streaming service in Canada including FXnow... @TELUS has finally blessed me with all 7 seasons on demand with FXnow. Now I dont have to suffer through all the scratched disks at the library

• 
  jim stockman (@StockmanJim) reported 60 minutes ago from Coquitlam, British Columbia

  @nconvey Same happened with me for Shaw yesterday. 1019 then call back saying #1. Waited an additional 38 minutes and then apologetic because couldn’t help. Going to see Telus today.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tyler Lovekeeper (@tylerlovekeeper) reported 2 minutes ago

  Hey @TELUS @TELUSsupport Was using eSim on my 12 pro and upgrade to 14 pro max and when trying to transfer everything over the sim wouldn’t go. Apparently this is a you problem and needs to be fixed. ESims shouldn’t be one time use when a normal sim can be swapped unlimited

• 
  Taylor Bjork (@tainted_lungs) reported 3 minutes ago

  @TELUS shaming you publicly for charging my account three times in one month and then having your @TELUSsupport person hang up on me

• 
  ZC (@ZC27516132) reported 4 minutes ago

  @drpaulwinston @adriandix @dockevinmcleod Telus is not the guilty party here. They are just using opportunity. It's the government which has created all the problem. The healthcare system here needs an overhaul.

• 
  Ally Ottenbreit (@Prairielily22) reported 8 minutes ago

  @moxiedoxey @beau_ottenbreit @TaylorAdvocate Oh, trust me, I've looked into those. I actually asked at 3 phone companies--Sasktel, Koodo and Telus--about cost of a phone plan if I was to get a Nokia 225 (a basic phone) and the cost for a plan is ridiculous--way more than what I'd pay going with one of their $0 down phones.

• 
  JMM (@JM_IMO) reported 11 minutes ago

  @TELUSsupport Why Telus’ cell network is so poor just outside Anthony Henday in West Edmonton? As soon as i hit Anthony Henday, while talking over my cell phone, the other party can’t hear me at all!

• 
  Alberta Pitbull (@AlbertaPitbull) reported 12 minutes ago

  @John1MD @yesssi This is infuriating. I can’t get a proper cell signal and internet service in central Edmonton. And they can’t understand why I’m pissed about my bill. F-Telus. This has to be the beginning of a backlash against the telcos owning us. #ableg #apoli

• 
  ꧁꧁𝑗ℎ𝑜𝑡𝑎꧂꧂ (@boora_jhota) reported 14 minutes ago

  @TELUS hi there i switched from rogers to telus but i haven’t got my sim cards yet but i got my first bill… could you please help me out to get the sim cards?? Please dm me and i can provide you my account number.

• 
  Ottermyers 👾✨ (@Ottermyers) reported 17 minutes ago

  @Shawhelp insane how service has been so bad lately with no internet for long intervals, tomorrow i will be cancelling my plan with y’all, step aside Shaw! @TELUS where you at?

• 
  regs (@regan_medley21) reported 26 minutes ago

  i’m convinced phone companies have randomly absurd wait times to deter people from calling to change or cancel their plan. @TELUS randomly increased my bill by $5 which is $5 more than a current plan that offers 20 more GB of data ?? and now i can’t get ahold of anyone ??

• 
  volume ticker (@datadili) reported 26 minutes ago

  TELUS International (Cda) Inc. traded 46% above average volume, $TIXT closed down -4.01%