Telus

Telus Outage Report in Port Moody, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Port Moody, British Columbia 03/31/2026 12:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Port Moody, British Columbia

The most recent Telus outage reports came from the following cities: Coquitlam, Vancouver, North Vancouver, Burnaby, Coquitlam, New Westminster, Pitt Meadows and Port Moody.

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City Problem Type Report Time
CanadaCoquitlam Internet
CanadaVancouver TV
CanadaNorth Vancouver Internet
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

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Telus Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.

  • RajeshPrashar Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia

    @TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Email down and out in Vancouver.....again. Thanks for nothing #Telus.

  • jodyvance Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.

  • KimABowie Kimberley Bowie (@KimABowie) reported from Vancouver, British Columbia

    @Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.

  • RSine57 Ron Sine (@RSine57) reported from Burnaby, British Columbia

    @TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better

  • iheliconnet HeliConnect (@iheliconnet) reported from Delta, British Columbia

    @TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.

  • banger19 Michelle Bancroft (@banger19) reported from Vancouver, British Columbia

    @TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!

  • KalpnaSolanki1 Kalpna (@KalpnaSolanki1) reported from Burnaby, British Columbia

    Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL

  • KalpnaSolanki1 Kalpna (@KalpnaSolanki1) reported from Burnaby, British Columbia

    @TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!

  • Margieville Margieville (@Margieville) reported from Burnaby, British Columbia

    I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!

  • SbonnerABV SbonnerABV (@SbonnerABV) reported from Vancouver, British Columbia

    I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.

  • MeowjinBoo River B^#!$ Meowjin (@MeowjinBoo) reported from Vancouver, British Columbia

    @smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!

  • gh0stflesh Slurms MacKenzie (@gh0stflesh) reported from Coquitlam, British Columbia

    Telus pls come fix our internet I haven't been able to take my Spanish lessons in a full week and the duolingo owl is trying to kill me

  • Westjet007 Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.

  • Margieville Margieville (@Margieville) reported from Burnaby, British Columbia

    Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Suebytheocean Sue Foley-Currie (@Suebytheocean) reported

    @STORYHIVE @TELUS How about along long story on how lousy the Telus service has been for one senior over the past 6 weeks.

  • Suebytheocean Sue Foley-Currie (@Suebytheocean) reported

    @TELUS_Ag @TELUS There really is not any time to prepare any food as a Canadian Telus customer as one is always waiting with the phone to one's ear hoping that Telus might finally answer with some resolution to an actual problem.

  • a_taubverte 🏴Ⓐ📰🏳️‍🌈🏳️‍⚧️⚥=|🧾💉va2xed😷🌬4th🌊🦠🕳🎈 (@a_taubverte) reported

    2/ oh well, I’ll never subscribe @Rogers once again after expired prepaid plan expired early-mid 2010s. **** audist @Bell monopoly after takeover of MTS (Manitoba Telecom Services). i’ve been proudly subscribing to @TELUS🤘🏻

  • wkhalilieh Will Khalilieh (@wkhalilieh) reported

    @HaroldHardiman @ozzylaab @Spenred Telus owns Koodo Rogers owns Fido and bell provides the network for virgin

  • yasnadery Yasmine Nadery (@yasnadery) reported

    the internet/mobile monopoly in Canada needs to change. I shouldn’t be shelling out $100 monthly for basic (often slow) internet @TELUS

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

  • cdnstudent Nick (@cdnstudent) reported

    and can't figure out a way to do it, looked at powerline but that seems unreliable, we need to be able to hook them in wired for game consoles and to add another wired Telus tv box and also for adding phone service. Thanks for any help 2/2

  • AdoxaV Adoxa (@AdoxaV) reported

    @stickers66 @TELUS The sellers are on a Factory floor, the Telus factory. I have told them over and over that I am maxed out with my Telus bills, they do not listen and want to sell more. Give the sales people an hourly wage instead of this ripping off the customer.

  • UrGirlSaigon Cookie Monster's Ex (@UrGirlSaigon) reported

    @TELUS @TELUSsupport on some stupid **** cuz my bill was due first week of October and we not even finished third week and they asses ALREADY harassing my texts, email and line fully THREATENING me with disconnecting lol Off of being late 2 weeks bruh? TF??? Y’all tripping smh

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @joshnet @jfmezei @Milnoc You will. We want u to be able to call for help when the next storm hits and not die alone under a collapsed roof like grandmothers did w/ Bell & Telus unable to even connect to a network.