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Telus outages and service status in Port Moody, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Port Moody, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Port Moody, British Columbia

The most recent Telus outage reports came from the following cities: Anmore, North Vancouver, Burnaby, and New Westminster.

CityProblem TypeReport Time
Anmore Phone 8 days ago
North Vancouver Internet 25 days ago
North Vancouver Internet 1 month ago
North Vancouver Internet 1 month ago
Burnaby Internet 2 months ago
Burnaby Wi-fi 2 months ago

Community Discussion

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Telus Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

  • apukwa
    Scott M. (@apukwa) reported from Coquitlam, British Columbia

    Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

  • scuttlebuttdad
    Scott Stevens (@scuttlebuttdad) reported from Delta, British Columbia

    @telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

  • MikeyBlackmon
    mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • Shamindiamonds
    Shahraz Kassam (@Shamindiamonds) reported from Burnaby, British Columbia

    25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.

  • yeoncomi
    내일은파산커미🇨🇦🛬🐊; (@yeoncomi) reported from Maple Ridge, British Columbia

    Telus Animal ads SUCKS

  • ProfLalonde
    Patrick C. Lalonde (@ProfLalonde) reported from New Westminster, British Columbia

    @reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating

  • KalpnaSolanki1
    Kalpna (@KalpnaSolanki1) reported from Burnaby, British Columbia

    @TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

  • bow_en_arrow
    Grant Bowen (@bow_en_arrow) reported from North Vancouver, British Columbia

    @TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?

  • Chris_Withers
    Chris Withers (@Chris_Withers) reported from Norgate, British Columbia

    @TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.

  • robbahd
    Rob Bahd (@robbahd) reported from Delta, British Columbia

    @RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.

  • StockmanJim
    jim stockman (@StockmanJim) reported from Coquitlam, British Columbia

    @nconvey Same happened with me for Shaw yesterday. 1019 then call back saying #1. Waited an additional 38 minutes and then apologetic because couldn’t help. Going to see Telus today.

  • ntman__
    Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia

    @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

  • RajeshPrashar
    Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia

    @TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.

  • johnb45_reid
    John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Telus I sent you a message but Twitter has a problem. It keeps saying we are trying to verify you and then it can't. Is this how big money talks?

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too

  • johnb45_reid
    John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Why is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.

  • iheliconnet
    HeliConnect (@iheliconnet) reported from Delta, British Columbia

    @TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KDMANN8
    KDMANN (@KDMANN8) reported

    @Trevor_Neufeld What are people going to switch to? Telus or something else? I need ideas as I am with Rogers and it’s time to switch. I pay for a product and listen to fan 960 and this move has consequences. I have been a Shaw, now Rogers customer for 23 years and I am finally going to switch.

  • youngster1015
    Bobby (@youngster1015) reported

    @MyHockeyBurner @Sportsnet650 Do you think rogers gives a **** about you being a customer? They are in business to make $ for shareholders. Rogers shares up 15% the past 12 months. Telus down 35% and can barely pay their 12% dividend. Give your head a shake

  • TheCoverageGuy
    David Wedge (@TheCoverageGuy) reported

    @MacCash55 @TheStig_16 @TELUS The same TSN that shut down TSN 1040?

  • TheRiversEdgeAB
    Rivers Edge (@TheRiversEdgeAB) reported

    @trukkie_don Well - We Get What We Pay For Hopefully... And Telus Is A BAD Buy

  • bergy1965
    Lori Bergman (@bergy1965) reported

    @TELUS …so excited for tomorrow to see if my EXPEDITED order will show up tomorrow. The crack team @TELUSsupport is on the case. Next step…cancelling @TELUS service and making sure as many people as possible know how bad you are

  • JLJohnston
    JJ (@JLJohnston) reported

    @Durmo2010 @TELUSsupport I’ve been on the phone with them for an hour trying to book an appointment to get set up for service. Waited hours for callback that never came. Tried again, waited, then they asked for my DL or SIN. Telus can verify my identity without that information. Not a good start Telus.

  • KamehamehaKush
    KamehamehaKush (@KamehamehaKush) reported

    @alancross I’ve had no issues with Telus today

  • ouanling
    Ser ouanling, altcoindawg - ตกงาน life. (@ouanling) reported

    @cremieuxrecueil I work in group retirement savings. When I was a phone agent most of my calls was about withdrawals. 90% of official complaints was 50 or 60yos with 50k to 80k ( CAD so worthless) trying to scam their way out of a locked in plan. For total garbage like I wanna renovate a bedroom. We handle Telus which is the biggest Télécom, lots of cash. These fking retards making 120k+ get laid off and they call the next day to unlock their locked in plan for financial difficulty. If they manage, the gov will totally rek them because u need projected 30k or less for 12 months. Even if these guys don't work the rest of the year, they're already over. Or we had constantly people retiring early and they'd take out 5k a day to pay only 10% tax. Some up to 100k. Like Jesus retard you're gonna have to pay 40k at tax season. I handle the security now and I see these types every single day.

  • kingkuley
    J. Brown (@kingkuley) reported

    **** @TELUS they suck

  • rk8215
    Johan N. (@rk8215) reported

    BREAKING: $AMPG CEO CONFIRMS THAT TELUS $40M LOI IS ALREADY EXCEEDED BY $5-7 MILLION. NEW ORDERS AND ANNOUNCEMENTS COMING! This is the single most bullish news from the Maxim Group event. This is bigger than confirmation of the $GOOGL and $AMZN being customers. No question about it. First of all, CEO Fawad Maqbool confirmed in a recent Maxim Group event that the relationship with Telus is now direct, meaning there is no reseller between them and Telus eating the margins. About HALF of the 40 million dollar LOI has ALREADY BEEN DELIVERED. On top of that, $AMPG has received 5 to 7 million dollars in orders in ADDITION to the original LOI. They are currently shipping orders EVERY DAY! CEO Maqbool also confirmed that more announcements will be coming soon: "We are a direct supplier to them. In fact, they (Telus) now come to us for their newer product development. They want more and more configurations that they from us beside of we've already delivered to them. That gives us a lot of credibility: more orders and new configurations, which we'll be announcing." Think what this means: Most LOIs never convert to orders. In this case the LOI has been already EXCEEDED with multiple millions of dollars. This explains very bullish commentary from management in previous earnings call. It also explains why ATM was cancelled and stock buyback program announced. We have CEO on tape, saying that orders and announcements are coming. Market is sleeping on $AMPG and this is the very beauty of FinX. Retail has finally chance to front run institutional money.