Telus Outage Report in Port Moody, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Port Moody come from postal codes V3H.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (50%)
-
Phone (26%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (5%)
-
E-mail (4%)
Live Outage Map Near Port Moody, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Coquitlam, Port Moody, Coquitlam, Delta, Port Coquitlam, Maple Ridge, North Vancouver and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Burnaby |
Wi-fi | |
| Coquitlam |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
Total Blackout | |
| Vancouver |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
-
Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!
-
Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.
-
SbonnerABV
(@SbonnerABV) reported
from
Vancouver, British Columbia
I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.
-
Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS When you’ve been using PureFibre internet for over 4 years and to find out that the new home you’re moving into does not have PureFibre even though the website and TELUS support confirmed that we have it, is a shitty to find out on your moving day 👎 1/2
-
Rajesh Prashar
(@RajeshPrashar) reported
from
Coquitlam, British Columbia
@TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.
-
HeliConnect
(@iheliconnet) reported
from
Delta, British Columbia
@TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!
-
Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL
-
Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
@TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!
-
Slurms MacKenzie
(@gh0stflesh) reported
from
Coquitlam, British Columbia
Telus pls come fix our internet I haven't been able to take my Spanish lessons in a full week and the duolingo owl is trying to kill me
-
Kimberley Bowie
(@KimABowie) reported
from
Vancouver, British Columbia
@Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.
-
Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.
-
Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
-
Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!
-
Michelle Bancroft
(@banger19) reported
from
Vancouver, British Columbia
@TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation
-
Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.
-
River B^#!$ Meowjin
(@MeowjinBoo) reported
from
Vancouver, British Columbia
@smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.
-
Mark Breslaw
(@MarkBreslaw) reported
from
Vancouver, British Columbia
@TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Email down and out in Vancouver.....again. Thanks for nothing #Telus.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
CanadaZebra
(@canada_zebra) reported
@IronRick6 @Captaincoby00 Exactly! It’s a poor bandaid at that. It doesn’t provide the continuity of care required to improve health outcomes. What’s terrifying is the number of premiers who want corporate telehealth as the solution. So Telus or Loblaws make $ and we get a walk-in doctor on the phone.
-
🇨🇦🦅 James Lockridge 🦅🇺🇸
(@eaglesfan102507) reported
@Storm_Mtn @TELUS I wait, in eager anticipation for the facts, proof and examples you’ll obviously provide which clearly support your statement.
-
Joshua Strange
(@thestrangeview) reported
@TELUSsupport still no response as to why Osoyoos has atrociously slow Mobile Data speeds. 56kb/s what is this 1999? 10 minutes to watcha YouTube short? 2 hours to watch a 45 minute episode? What am I paying for exactly? Changing carriers immediately. So done with @TELUS
-
Jaime te Velde
(@teVeldeJaime) reported
@TELUSsupport I am tired of not being able to talk on the phone in my home and neighbourhood due to lack of service by TELUS. I have phoned about this before. I need someone to phone me and I don’t want to wait 3 hours on hold back and forth. May not be able to hear me by the way
-
Rob Hislop
(@RobHislop) reported
@imboblayton I can’t help you with directions but you did make me laugh with your comment - is telus better than Shaw? Having spent time with both I am going to say both are equally frustrating
-
tutorkag
(@tutorkag1) reported
@CheriDiNovo Redundancy built in with Bell and Telus?- emergency readiness - national network failure - Rogers cost savings lack of testing infrastructure protocols weak and cheap - consumers pay global top rate scale!
-
Jessica Poole
(@NewfieHabsGurl) reported
Very disappointed in @TELUS forcing one of my phones plans to go up $7 a month (a plan that I had since 2020) not including its my dad's phone and he's trying to cut costs since mom passed... screw loyalty, any company want a loyal paying customer?
-
The Cronk
(@cronksciswag) reported
@MLKing4766 @ardeli39 Or is it the right that sell off successful crown corps this nkneecapping gains from our own properties. I wonder what it would be like of Telus was still owned by the Alberta Gov. Only a few extra 10s of billions from a single service. Crazy right.
-
Hanner
(@GangstHannah) reported
Videotron cancelled my transfer request because I couldn't accept it via text.... Because they made my phone inoperable while still billing me for "service". Oh, they also hung up on me. So now I'm back on the phone with TELUS to make another transfer request + call to Vidéotron
-
Commissioner Miner
(@fanCRTCProfling) reported
This entire of the #CRTC leadership is failing at the pillar of protection (s.7 of the Act), putting people in harms way, ignoring basic service (universal comm's) & rights for the financial benefit of... Rogers & Telus. People don't see this. They don't know. *shakes head*