Telus Outage Report in Anmore, Metro Vancouver Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Anmore, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Anmore, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Anmore, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Coquitlam, Burnaby, Coquitlam, New Westminster, and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 19 hours ago |
|
Vancouver
|
Total Blackout | 2 days ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Internet | 2 days ago |
|
North Vancouver
|
TV | 4 days ago |
|
Vancouver
|
Wi-fi | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Anmore, British Columbia
Latest outage, problems and issue reports in Anmore and nearby locations:
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Grant Bowen (@bow_en_arrow) reported from North Vancouver, British Columbia@TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.
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James Young (@jamespatyoung) reported from North Vancouver, British Columbia@dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out
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Lexa Hobenshield (@LexaHobenshield) reported from Anmore, British Columbia@TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters
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Chris Falskow (@falskow) reported from Delta, British Columbia@TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.
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trevor (@vancitytrevor) reported from New Westminster, British Columbia@TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS
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Rob Foster (@rjfoster1511) reported from Vancouver, British Columbia@TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.
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E-Comm 9-1-1 (@EComm911_info) reported from Vancouver, British Columbia.@TELUS advises that service has been restored.
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaGod speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.
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mike blackmon (@MikeyBlackmon) reported from Burnaby, British ColumbiaWow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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🎙Sikadime🔈 (@Sikadime) reported from Coquitlam, British Columbia@CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.
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Brad Veinot (@VanCityVeinot) reported from Vancouver, British ColumbiaShout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaAnd yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaI’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.
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Stefano Buliani (@sapessi) reported from Vancouver, British Columbia@lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there
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Jennifer Duholke (@JDNovel) reported from North Vancouver, British Columbia@TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT
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Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported from Vancouver, British Columbia@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaSo @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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David J Foley (@Miradart) reported@TELUSsupport I am desperately trying to help you guys salvage your reputation here. But I get crickets? As an update, just got another 8 spams just today. Telus used to only allow 'maybe' that many a year. Is Telus now unable to forward spam reports to Google for followup?
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Jennifer Samson (@arieswriting) reportedHave to get comm wires moved on our house. Shaw - by chat, appt done in minutes. Telus? 3 hours on hold, chat doesn't work, get human on chat that give you the same no you were on hold with. Find tech number. Turns out it's the same no. Took the entire day to get an appt set up.
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Ben Morley (@Ben_Morley92) reported from Edmonton, Alberta@momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.
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Insert name here (@blakusta) reported@wild_rosey @Bell_LetsTalk Koodo, they are the Telus network but half the price. Call and ask what they can offer you to switch. They might give deals or phones. They mail your sim card, easy
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Ryan Robinson (@Ryan_LR) reportedMy experiences with Bell have been mostly bad and we have TekSavvy internet and TV, TELUS for phone. But Bell still owns most of the best content like TSN, CTV, Crave and can do whatever they want there with no real risk of losing customers.
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Jennifer Samson (@arieswriting) reportedSo glad we are not with Telus anymore. Waiting that long for support is ridiculous. Shaw has so many ways of contact - chat, Twitter, phone - and I've never experienced waits like what Telus did today.
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Parker Lileikis (@LileikisParker) reported@kggolf Hi Kyle! I’m a Telus D2C rep for Western Canada, and would be happy to help with your issue and save you some money! Feel free to send me a message if you’re interested in hearing about what we can offer!
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Jamie Doege (@JamieD81) reported@TELUS your phone support techs are useless. Trying to bully me I to paying my owing + yesterday's bill to get my service back. I have an entire month to pay yesterday's bill.
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Dale Guttman (@dale_guttman) reported@MargaretGobert @hangarhockey @Bell Cell-went to Telus, internet and phone for my businesses went to Westman Cable (western Manitoba co-op). Service and prices far better. I live rural so Shaw Direct has been my provider since 1998 and I’m satisfied with service.
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ShakeeSnake (@ShakeeSnake) reportedI just new wifi and it sucks more than the old one! Is it just me or does Telus and Shaw have stupid internet connections!