Telus outages and service status in Anmore, British Columbia

Problems in the last 24 hours in Anmore, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Anmore, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Anmore, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Port Moody, Burnaby, Anmore, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	16 hours ago
Vancouver	Internet	1 day ago
Port Moody	Internet	5 days ago
Burnaby	Internet	6 days ago
Vancouver	Internet	7 days ago
Vancouver	Total Blackout	10 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Anmore, British Columbia

Latest outage, problems and issue reports in Anmore and nearby locations:

• 
  Stefano Buliani (@sapessi) reported 5 minutes ago from Vancouver, British Columbia

  I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

• 
  Ross Derewianko (@PingRD) reported 6 minutes ago from Vancouver, British Columbia

  So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...

• 
  Kiefer Abram (@kikithekrakra99) reported 10 minutes ago from Delta, British Columbia

  @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

• 
  Kiefer Abram (@kikithekrakra99) reported 12 minutes ago from Burnaby, British Columbia

  @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

• 
  Jana Angela Neria (@jamneria) reported 17 minutes ago from Vancouver, British Columbia

  @FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.

• 
  Cam Cavers (@camcavers) reported 18 minutes ago from Vancouver, British Columbia

  @YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.

• 
  HODLouly (@Maria_here) reported 23 minutes ago from Burnaby, British Columbia

  @theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold

• 
  Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported 25 minutes ago from Vancouver, British Columbia

  @Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.

• 
  Mark the Teacher (@mmgreid) reported 29 minutes ago from Vancouver, British Columbia

  @CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

• 
  Dave Pasin (@dave_pasin) reported 30 minutes ago from Vancouver, British Columbia

  @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

• 
  Kerri Coombs (@kerricoombs) reported 33 minutes ago from Vancouver, British Columbia

  @pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.

• 
  #IndianStatus531 (@BlueCedarAngel) reported 34 minutes ago from Burnaby, British Columbia

  There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

• 
  Langley (@Test123Do) reported 35 minutes ago from Vancouver, British Columbia

  @TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours

• 
  MelanieSerre (@thatmelanielynn) reported 44 minutes ago from Vancouver, British Columbia

  @TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!

• 
  Stefano Buliani (@sapessi) reported 44 minutes ago from Vancouver, British Columbia

  @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

• 
  David Schreck (@StrategicThghts) reported 49 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  Dave Pasin (@dave_pasin) reported 51 minutes ago from Vancouver, British Columbia

  @keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.

• 
  Vik Saggu (@VancitySaggu) reported 52 minutes ago from Burnaby, British Columbia

  @FlossYourTooth Wtf what’s this on Telus?

• 
  Lucas Mastelaro (@lucasmastelaro) reported 58 minutes ago from Vancouver, British Columbia

  Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice

• 
  Nicholas John Ellan (@njfavengers) reported 58 minutes ago from Burnaby, British Columbia

  Hey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ALPHA MALE! (@dingoboy70) reported 6 minutes ago

  Telus come get your equipment. This entire worst customer service experience has been going on now for a week. They cancelled our service when they were told not to? they had us on hold for over 2 hours & now this. This is the problem when a company has a monopoly

• 
  Claire Rattée (@ClaireRattee) reported 7 minutes ago

  Northwest B.C. cannot continue to be one cut cable away from losing critical communications. Following yet another widespread telecommunications outage on August 2, reportedly caused by copper cable theft, I have written to the Minister of Citizens’ Services asking what the Province is doing to improve the resilience and reliability of our telecommunications infrastructure. When these outages happen, the consequences go far beyond inconvenience. Residents can lose access to emergency information, businesses can’t process transactions, families can’t communicate, and entire communities can be left without reliable access to essential services. After the major outage in May, my office raised concerns with both TELUS and the Province about the lack of redundancy in Northwest B.C. and asked what was being done to prevent another widespread disruption. Months later, we are still waiting for meaningful answers, and now it has happened again. Copper theft is a growing problem, but whether an outage is caused by theft, wildfire, severe weather or infrastructure failure, our communities should not be left so vulnerable to a single point of failure. I’m asking the Province for clear answers on redundancy, infrastructure investment, emergency connectivity, and what steps are being taken with telecommunications providers to ensure Northwest communities can stay connected when something goes wrong. Reliable telecommunications are essential infrastructure, and Northwest B.C. deserves the same level of reliability and resiliency as the rest of the province.

• 
  Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 10 minutes ago

  @TrixieLeRue I left TELUS because even as an employee, they had a "rushman" visit my house to try to fix my internet connection over a dozen times and still couldn't figure out how to fix it. I managed to get my current Shaw issue fixed with a friend.

• 
  🇨🇦Rupee D (@AR_Vancouver) reported 12 minutes ago

  @Kuljeet123r @Rogers Telus is answer. Try it and you won’t regret. They have best Fiber internet and best customer service.

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 12 minutes ago

  Three things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.

• 
  306 Shane (@NoSacredBeliefs) reported 17 minutes ago

  As a Saskatchewan resident, I never expected to be contemplating switching to Rogers Wireless. But @Bell, your latest decision to cap the amount of data one can use on hotspot in a month is downright boneheaded and @TELUS is no better (having made the same decision).

• 
  Marv Brown (@grizbro) reported 19 minutes ago

  @cashmobstalbert @TELUSBusiness Honestly. Telus sucks, when you talk to help desk they are in far away lands. Get cheap rates for the servive and so more profit for Telus. Service level???! Who cares.

• 
  ♠️ ACE of Spades™ (@HanyaToderoff) reported 20 minutes ago

  @AngelaUnspoken I only connected the dots recently when my phone crashed and I had to replace it. Started searching for the best mobile phone rates and explored the links: Interesting that there are only Three Major Networks and Subsidiaries in Canada Telus Network Family ◦Telus Mobility: Main carrier providing nationwide 5G coverage. Visit Telus. ◦Koodo Mobile: Mid-tier flanker brand owned by Telus. Visit Koodo. ◦Public Mobile: Value/prepaid brand operating on the Telus network. Bell Network Family ◦Bell Mobility: Major national carrier. Visit Bell. ◦Virgin Plus: Flanker brand offering mobile and-home services. ◦Lucky Mobile: Prepaid discount brand. Rogers Network Family ◦Rogers Wireless: Major national carrier. ◦Fido: Popular flanker brand. ◦Chatr Mobile: Discount brand focused on talk, text, and budget data. One Independent / Regional Network ◦Freedom Mobile: Major regional carrier owned by Quebecor. It looks like Virgin Plus at Bell offers the best plan at the best rates and Koodo at Telus plays a lot of pricing games on customers. So few choices in Canada. Wonder how that happened?

• 
  Kiran (@KiranAnnappa) reported 20 minutes ago

  I think only @koodo @TELUS has the confidence to upgrade a customer from their Basic plan to Premium plan without customer’s explicit request or customer’s knowledge. A thing called ‘Customer experience’ got no meaning 🙁 @CRTCeng

• 
  K Gabeau (@KGabeau59) reported 24 minutes ago

  @mexicaninTO @TELUSsupport @telus we’ve spent 3 hours on the phone today, several hours the day before and more hours the day before that trying to get your customer service to honour the agreement made the first day. All they did was screw up all of our tv channels! Sick of this crap!