Telus Outage Report in Anmore, Metro Vancouver Regional District, British Columbia

@roguekiwi1 I feel your pain. It is now 3:45pm Saturday. I finally got through at 3pm today after starting at noon. They said the reboot of the system that they suspended in error would take 15minutes it has been 45 minutes and still nothing. 😡😡😡#telussucks #telus #terrible

Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

Telus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.

Telus I sent you a message but Twitter has a problem. It keeps saying we are trying to verify you and then it can't. Is this how big money talks?

Why is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.

@WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven

When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?

Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.

@TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?

@richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

@GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

@DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

@theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold

@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!

@MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯

Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.

I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.

@TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too

@TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

.@ShawInfo @Shawhelp Your internet is ******* dogshit and I will be switching to Telus very soon. Don't ask to help me nothing can be done to fix your garbage disconnecting bluecurve trash

@stevep44 I made the claim Pierre never worked outside govt & one of his toadies pointed out he had both a paper route & spent 1 summer doing corporate collection calls for Telus. It must be how he got his millions & have nothing to do with all the back room deals he's made with oil & gas.

@TELUS WTF?? 3 sneaky / “silent” Voice Mails telling me I missed my Call Backs, but NOT ONE missed call!! Your customer “service” is TERRIBLE!!

@elmor_e I was like, my husband and I both work from home full time. We cannot be without service for 2 weeks. They shrugged again and said that was the best they could do. Telus came out and got us switched over in 36 hours. I'm also paying $60 less a month.

@StangerCraig @Reid_Davidson @TELUS I live in southeast Airdrie, if I am working in my yard and not on wifi we cannot make phone calls. It’s not just a rural problem.

@elmor_e Yeah right now we despise Telus the least. I was a Shaw customer for over 20 years. Since moving to Forest Heights, we'd had on and off problems with Internet cutting out randomly.

@Reid_Davidson @TELUS Absolutely terrible. But why would cell company's care. Million of users in the major centres. 100k in the country.

@TELUSsupport can you tell me how contacting Telus about my home phone service, only discussing that ended up with me getting a confirmation email for ordering Optik TV. Wow!

Hey @TELUSsupport @TELUS Goodbye, good riddance, and thx for doubling my bill w/ no warning. Hope you spend my $400 wisely. Very sneaky using an email you said was not active and never phoning. And I sure appreciate 95 mins on hold with your “loyalty” dept 🤬#telus #cancel

You know, I wish I could load a single 30 second video but even on data my @Telus internet is still ****..