Telus Outage Report in Anmore, Metro Vancouver Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Anmore, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Anmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Telus
Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Anmore, Metro Vancouver Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Coquitlam, North Vancouver, Pitt Meadows, Burnaby, New Westminster, Port Moody and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Anmore, British Columbia
Latest outage, problems and issue reports in Anmore and nearby locations:
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Jana Angela Neria
(@jamneria) reported
from
Vancouver, British Columbia
@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Antman 🐜🐜
(@ntman__) reported
from
Burnaby, British Columbia
@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
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mama bear
(@trackwanderer) reported
from
Vancouver, British Columbia
So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.
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Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still having issues with @TELUS wireless
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Ross Derewianko
(@PingRD) reported
from
Vancouver, British Columbia
So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.
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Diane S. Baker
(@dianesbaker1) reported
from
Vancouver, British Columbia
@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus
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Karla كارلا جبيلي (she/her)
(@asianhabibti) reported
from
Vancouver, British Columbia
Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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Keith Fiddler
(@bigfid25) reported
from
Maple Ridge, British Columbia
@drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged
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Keith Fiddler
(@bigfid25) reported
from
Maple Ridge, British Columbia
@drex @TELUS That sucks dude
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Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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****&Span1745
(@cleanrag) reported
from
Vancouver, British Columbia
@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
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Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dagmar Gross
(@Dagmar__Gross) reported
For 🇨🇦, I just did A BIG THING. I left Bell Mobility after >20 yrs, went to Telus. Black Friday deals great at both, I compared. Telus has a better, cheaper 🇨🇦🇺🇸 plan. Excellent sales rep, sold me. Best customer service I've had in years, w/follow-ups, no pressure.
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Olivia Awo
(@oliviaawo) reported
@telus 4phone calls, 2telus agent. 5hrs hold time. No resolution. Very disappointed of this experience today!
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Sue
(@spoiledbratsue) reported
@Telus I’ve been a customer for over 13 years. I’m so disappointed in how I’ve been treated today. I was able to do the exact thing with @virginmobile in 5 minutes. I’m at 3+ hours with Telus.
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Sue
(@spoiledbratsue) reported
@hellofisher @TELUS I’m so frustrated as well. Been a customer for over 13 years. I’m on hold now to cancel my Telus services.
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Brandon Macdonald
(@YukonBrandon) reported
@ThatJBrown Our live TV is through Telus Pik, and god damn is it awful. It's unfortunately also how we access HBO and every time I use it I hate it.
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Rusty Idols
(@Cliffor18175753) reported
@cmcalgary Just be aware it's a Telus bargain brand, so if you want to switch to get away from their network - it's the same one.
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Jill
(@rubyholliday7) reported
Last Monday after weeks of recording problems with my Telus Optik box a technician came to my home and installed a new one. In and out very quickly, not a Telus employee but rather a contract worker.
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chinenye ibekwe
(@caibekwe) reported
@TELUS no like this is the first time but I tonight episode got to me. I spent over 2 hours trying to talk to an agent to buy 2 phones s22 ultra and fold 4, waited for the agent only for her to hang up
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Janice of Scots
(@JanPlaid) reported
I was told it was "******" of me to not call her JUST BECAUSE she's a loyal Telus customer. Well, sorry to say, but I'm not the CEO of Telus. I'm a working class citizien and I only have so much power. Just out of both the hospital for surgeries, and the mental ward. So sad.
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Steve Fisher
(@hellofisher) reported
The service and experience this week with @TELUS was a low point for me. Advertise a Black Friday deal and there is no way to get through the flow in the my TELUS app. Called in and now I have the wrong prices and data amount on my account. (Thread)