Telus Outage Report in Anmore, Metro Vancouver Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Anmore, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Anmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Telus
Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Anmore, Metro Vancouver Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Maple Ridge, Coquitlam, Coquitlam, Port Moody, Delta, Port Coquitlam and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Vancouver |
TV | |
| Burnaby |
Phone | |
| Vancouver |
TV | |
| Vancouver |
||
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Anmore, British Columbia
Latest outage, problems and issue reports in Anmore and nearby locations:
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.
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Mark the Teacher
(@mmgreid) reported
from
Vancouver, British Columbia
@CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.
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David Schreck
(@StrategicThghts) reported
from
North Vancouver, British Columbia
@TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).
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Stefano Buliani
(@sapessi) reported
from
Vancouver, British Columbia
I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!
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C.R. Martel, Esq.
(@PickledGingerBC) reported
from
Coquitlam, British Columbia
@CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.
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Stephanie Hahn
(@rxstephanie) reported
from
Vancouver, British Columbia
@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh
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aanshik1
(@Aanshik1) reported
from
Vancouver, British Columbia
@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
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Kristy J.
(@kristygilljames) reported
from
North Vancouver, British Columbia
MST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!
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Rob Bahd
(@robbahd) reported
from
Delta, British Columbia
@RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.
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Ciara Hempseed
(@CiaraHempseed) reported
from
Vancouver, British Columbia
I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night
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Scott M.
(@apukwa) reported
from
Coquitlam, British Columbia
Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Call me Karen (the twisted sister)
(@IndignantSapien) reported
@Davar_Echad Do ATT (Telus here where I am) full blackout pricks No Rally / cannot even see Twit media Gifs tonight They’ll just make me work on my version of Propoganda
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Nelson Transit
(@NelsonTransit) reported
Alert: 🚌On Tuesday January 18th 2022 Telus will be doing an emergency cable repair between 9:00am and 3:30pm on Hwy 3a near Greenwood Dr. . Our busses may be slightly delayed as traffic will only have one lane through this area. Be extra cautious when getting on and off the bus.
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Dork Tales (from the dorkest timeline)
(@dork_tales) reported
No Deadlands today because I'm still waiting for @TELUS to fix the internet line they said they'd fix yesterday. Sorry folks. Hopefully it'll be fixed by the time we're supposed to have Witchlight tomorrow. Working from home can be a real pain. @TELUSsupport
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Aaron Bains
(@aarondeep_bains) reported
Weeks wasted on the phone and in store when @TELUS / @TELUSsupport / @TELUSBusiness with zero solutions. Contract breached by Telus with zero recourse or help. Any solutions?
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Kody Garbutt
(@KodyGarbutt) reported
So… does anyone know of any decent internet providers that serve Tsawwassen? I can’t deal with the non-existent service @TELUS has been providing any longer.
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Klein Felt
(@TheKleinFelt) reported
@TurnerOnAir @TELUS I have had nothing but great experiences with @TELUS. But after this idk. They address checker says we have Fiber to our apartment, and the box is on the wall for it, but the wire was never fed up here... I am not happy.
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Dharani Kumar
(@Dharani24440605) reported
They dobt have an answer. Very worst service being a big brand in canada Telus wants to loot the money customers
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Karrie Lynne
(@karrielynne22) reported
@BrianThornburn @TELUSsupport I’m with Rogers. I wonder if Telus just did some kind of updating so that more of their phones are able to receive the emergency alerts, and they just put out a test. Doesn’t make alit of sense though if they didn’t send out any messaging to let people know they were testing it.
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Mike Terrible
(@MikeTer19) reported
@ElsiDawson These are conduits, most probably for service wires (Telus or Shaw)
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Prairie Voice Networks
(@prairievoiceca) reported
@TELUSsupport city of Moose Jaw, Sask inbound DIDs all saying "Network Busy" from external networks. Appears to only affect numbers ported from other carriers to Telus Integrated Communcations.