Telus

Telus Outage in Anmore, Metro Vancouver Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Anmore, British Columbia

The following chart shows the number of reports that we have received about Telus over the past 24 hours from users in Anmore and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telus Outage Chart in Anmore, Metro Vancouver Regional District, British Columbia 12/01/2022 15:40

December 01: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 57.55% Internet
  • Phone 15.56% Phone
  • Wi-fi 11.77% Wi-fi
  • TV 6.83% TV
  • Total Blackout 4.21% Total Blackout
  • E-mail 4.08% E-mail

Live Outage Map Near Anmore, Metro Vancouver Regional District, British Columbia

The most recent outage reports and issues originated from Vancouver, Burnaby, New Westminster, Delta, Coquitlam, Port Coquitlam, Maple Ridge, North Vancouver, Coquitlam, Port Moody and Pitt Meadows.

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CanadaVancouver E-mail
CanadaVancouver E-mail
CanadaBurnaby Internet
CanadaVancouver Internet
CanadaNew Westminster TV
CanadaBurnaby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Anmore, British Columbia

Latest outage, problems and issue reports in Anmore and nearby locations:
  • warandpeace Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia

    @MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯

  • _hudsonny miranda hudson (@_hudsonny) reported from Vancouver, British Columbia

    Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.

  • ImJustPrinceA Prince (@ImJustPrinceA) reported from Port Moody, British Columbia

    I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too

  • punkrokk65 johnny V. (@punkrokk65) reported from Vancouver, British Columbia

    @TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.

  • Test123Do Langley (@Test123Do) reported from Vancouver, British Columbia

    @TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours

  • Eni_gs Bernardo G. S. (@Eni_gs) reported from Burnaby, British Columbia

    Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport

  • ShamimAbbassi Shamim Abbassi (@ShamimAbbassi) reported from Vancouver, British Columbia

    @TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

  • chrismitcheldlr Chris Mitchell (@chrismitcheldlr) reported from Coquitlam, British Columbia

    As a Telus Mobile customer, having wifi in the tunnel is a huge plus. You can check bus connections for PoMo or Burquitlam Station without data (which can be spotty after leaving the tunnel).

  • EmptyUK Mat Thomas (@EmptyUK) reported from Vancouver, British Columbia

    The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • jchoisea Juancho (@jchoisea) reported from Coquitlam, British Columbia

    Watching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!

  • kerricoombs Kerri Coombs (@kerricoombs) reported from Vancouver, British Columbia

    @pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.

  • sliver9754 feels like Groundhog Day (@sliver9754) reported from North Vancouver, British Columbia

    @TELUSsupport @pattibacchus Telus is brutal! They convinced us that their service was better so we went to them after many happy years with Shaw, then instantly had issues they wouldn’t resolve and now we are stuck with them unless we pay 3 years of penalties! Counting the months to go back to @support_shaw

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.

  • paul_wb_wtf Paul Barraclough (@paul_wb_wtf) reported from Delta, British Columbia

    Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.

  • BLeeLoganberg Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported from Vancouver, British Columbia

    @Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • QuirkyBribri BriBri (@QuirkyBribri) reported from Kamloops, British Columbia

    @telusmobility having your sales person tell me to **** myself at the end of our short call for being a part of the EPP was not what I was expecting today. 🤷 - customer service for the win I guess. @TELUS @TELUSsupport ...

  • mrg_86 Matthew Greenwood (@mrg_86) reported

    @TELUS why are you the worst? Why is it impossible to get someone on the phone? Why are you billing me for a phone I haven’t received? Why does every number an agent leaves not answered? I’m resorting to Twitter after 40 mins on hold trying to find a device.

  • kvsrkrishnan Sivarama Krishnan (@kvsrkrishnan) reported

    @TELUSsupport @TELUS I lost my workday because my request to transfer my service to a new address was not processed. No appointments are found in system despite requesting one for 12/1. This is really frustrating.

  • am23799 . (@am23799) reported

    I changed from rogers to telus and now my imessage won’t connect to my number … does anyone know how to fix this???

  • OCTranspoLive OC Transpo Live (@OCTranspoLive) reported

    ONGOING: Debit/Credit payments and video chat function are unavailable at some ticket machines due to a Telus internet outage. Credit/debit and video chat function at ticket machines at Line 1 stations is available. 1/2

  • SilverCompass Brenda Potter Phelan 🇨🇦🇺🇦 (@SilverCompass) reported

    When exactly did @TELUSsupport get so bad? Waiting to get a credit for a #FIONA fast pass for 100 minutes and counting. Chat BOT is not helpful only frustrating. And let's talk about the fee charge for using a credit card shall we?? 20 years of loyalty should count. #TELUS

  • Gssaini11Guri guri (@Gssaini11Guri) reported

    @TELUS i tried to get the new phone over my existing line and called the call centre. The disconnect the call over the hold and moreover the offers given are not good enough in comparison to rogers. Hope i will get some help here.

  • Sally09154623 Free At Last (@Sally09154623) reported

    @FinanceLancelot I'm Telus and network is 👌

  • canning_bryan bryan canning (@canning_bryan) reported

    @TELUS on the phone for 70 mins waiting for a rep and I just hung up. It's just ridiculous that people have to wait this long to speak to someone at this company. You just lost a sale not that you care. **** I can't stand you

  • DannyBoy306 Daniel Klassen (@DannyBoy306) reported

    @Sportsnet there’s going to be a Monahan tribute video tonight. We want to see it at home too. Find out when, and make it happen please. Don’t screw us with a stupid Telus commercial…