Telus Outage Report in Anmore, Metro Vancouver Regional District, British Columbia
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Anmore, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Anmore, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Telus
Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Anmore, British Columbia
The most recent Telus outage reports came from the following cities: New Westminster, Vancouver, North Vancouver, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 2 days ago |
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Internet | 2 days ago |
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Internet | 4 days ago |
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Total Blackout | 4 days ago |
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Internet | 5 days ago |
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Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Anmore, British Columbia
Latest outage, problems and issue reports in Anmore and nearby locations:
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British ColumbiaYour service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.
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Soren Jensen (@smjnews) reported from Anmore, British Columbia@TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.
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Lexa Hobenshield (@LexaHobenshield) reported from Anmore, British Columbia@TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters
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Grant Bowen (@bow_en_arrow) reported from North Vancouver, British Columbia@TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?
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trevor (@vancitytrevor) reported from New Westminster, British Columbia@TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS
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Chris Falskow (@falskow) reported from Delta, British Columbia@TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.
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Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British ColumbiaI actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help
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Vic (@vicvirk) reported from Maple Ridge, British Columbia@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Oladada (@whourDaDa) reported from Burnaby, British ColumbiaOne of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaSo @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British ColumbiaI think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.
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Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported from Vancouver, British Columbia@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.
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Jennifer Duholke (@JDNovel) reported from North Vancouver, British Columbia@TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.
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Brad Veinot (@VanCityVeinot) reported from Vancouver, British ColumbiaShout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Everyone has something to learn from somebody. (@DeceitinDrugs) reported@daverich72 Not sure if to laugh or cry at Telus technical support line via Phillipines. 2 1/2 hrs on phone for what started as landline phone problem, to being told technician call in am. to me having to call again am.. a 30 min wait & qqq20+ min on phone just to get an Appt.
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Tyler Young (@tcyoungwoodwork) reported@edmontonjournal @TELUS Agreed. I had to talk to @TELUS with everyone at home and online. Sadly they didn’t have sufficient bandwidth for me to upgrade my service. But then they remembered my request and now I do have better service with more data. I’m happy.
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kyla (@TAKUMlCULT) reportedthis poor customer service rep at telus getting a beating from angry customers and it’s not even his fault 😭😭😭
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Robert Alabaster (@RobertAlabaster) reported@arichardson_phi I'm on Shaw. They are also terrible. But I dislike Telus even more because they keep digging holes in my front yard.
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Kis Brink 🇨🇦 (@KisBrink) reported@iDaveMac2020 @TELUS With horrible service to boot.
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David (@Wildarms_2) reported@Weatherman2709 talking to telus my new bundle :) That's right, if you're interested in signing up for 2 years service agreement I can offer $5 discount on both of your services and free unlimited internet usage for 24 months, that's $30 total savings.
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Everyone has something to learn from somebody. (@DeceitinDrugs) reportedUnbelievable! Have been on the telephone with #Telus for 1/2+ hours for home phone not working and now entire fiber optic system shut down.
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sarah (@thepurplewanda) reported@TELUS @TELUSsupport Your employee attempted to cut through traffic by driving up on the shoulder of the road, barely missing the vehicles waiting in line. When my husband rolled down his window to call out his dangerous behaviour, your employee exited his van and proceeded to..
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Robena Maclaren (@RobenaMaclaren) reported@TELUSsupport A new customer here. We have been waiting over 6 hours for the technician to install our new Telus services. It is supposed to be a 7 hour installation. I would be appreciate if someone could telephone or DM to give an up to date time estimate. Thank you.
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Dani (@danisu87) reportedThe internet saga continues Telus sent a tech to hook up internet 75 like 6 months ago....the repair guy came I've never had 75 like I've been paying. Guess who is in a ****** mood waiting on hold yet again