Telus Outage Report in Saanichton, British Columbia

Problems in the last 24 hours in Saanichton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saanichton, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Saanichton, British Columbia

The most recent Telus outage reports came from the following cities: Victoria, and Sidney.

City	Problem Type	Report Time
Victoria	Internet	5 days ago
Victoria	Internet	5 days ago
Victoria	E-mail	5 days ago
Sidney	Internet	8 days ago
Victoria	TV	15 days ago
Victoria	Internet	21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saanichton, British Columbia

Latest outage, problems and issue reports in Saanichton and nearby locations:

• 
  Reg Brick (@hellonature) reported 42 seconds ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 6 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  Zach (@zaxbux) reported 8 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Brandon Rylow (@brandonscript) reported 9 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Jennifer Ross (@JRossfamilymed) reported 10 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  Cheri S (@Cheri_L_S) reported 18 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Ty_soup (@tysoup) reported 21 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 25 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 31 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Tam Jam💲 (@Tamjam3z) reported 40 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  Brandan (@brandanCiccone) reported 41 minutes ago from Cowichan Station, British Columbia

  @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

• 
  Revheidi Koschzeck (@RevheidiK) reported 43 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Bill Perry (@Captnwilly) reported 43 minutes ago from Sidney, British Columbia

  @TELUSsupport how do we get Telus technical support to call us at home?

• 
  Brandon ::1 (@brandonscript) reported 49 minutes ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  Tess van Straaten (@tessvanstraaten) reported 49 minutes ago from Mill Bay, British Columbia

  @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 52 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Anthony Kershaw (@audiophilia) reported 54 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Barbara Darling (@BarbaraDarlin20) reported 56 minutes ago from Victoria, British Columbia

  @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

• 
  Lloyd Mildon (@LloydMildon) reported 59 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Jody Klassen (@bellasugarsega) reported 60 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ↘️🧘‍♂️The Jedi🃏 ↙️ 🛰 Streamer and Creative✍📖 (@RyanHauck7) reported 8 minutes ago

  anyone else in ontario having issues with cellphone service?? I'm with @TELUS

• 
  TELUS Support (@TELUSsupport) reported 10 minutes ago

  @BuildThisHous Hi, to speak with a representative and cancel your account, you can call from US 1-866-771-9666 or *611 from your TELUS phone. Thank you.

• 
  Northside Chad (@northsidechad) reported 11 minutes ago

  @TELUSsupport Hey Telus Support, is there anyone working this account tonight?

• 
  Rob Little (@roblittledotca) reported 13 minutes ago

  @AwaitingJuno #oaklands #yyj got particularity bad bout 3-4yr back. Garage doors. Ally fences. Hydro/Telus/Shaw service boxes/stores…

• 
  Ronnie Zenne (@RonnieZenne) reported 13 minutes ago

  @citynewscalgary I don’t see a problem. We basically have Telus or Shaw right now and after we would have Rogers or Telus so same choice of 2

• 
  Daniel Battista (@danbattista) reported 15 minutes ago

  @TELUS @TELUSsupport telus charges Roaming while your in Canada now, zero help from their support team. Horrible.

• 
  Megan Journey (@MeganJourney1) reported 16 minutes ago

  Telus: services not working again. Max who is the escalation manager was supposed to follow up a week ago but hasn’t. I have left e messages abs no returned call. How long do you expect me to go without service???????????????

• 
  Gen_Grevious ∞ (@Hrbngr_of_btfl) reported 17 minutes ago

  Tried switching to a new SIM card and I’m just getting a no service message after a few hours. What’s the deal @TELUS? @TELUSsupport

• 
  Ananya Sanyal (@AnanyaSanyal1) reported 17 minutes ago

  Disgusted, disappointed and frustrated with the service of ADT by Telus!! When it was just ADT we had seamless service for 10 years but since we got ADT by Telus, since last 6 months, it's been utter disaster!! Does the company care??# ADT by Telus

• 
  koralee tonack (@eelarok) reported 18 minutes ago

  @TELUS your sales person came to my door offering faster internet speed if I signed up for home security service. I said I’d like to think about it. He said…book an appt and you can call to cancel. I called twice to cancel, spent over 2hrs on the phone - just rec’d a $650 bill