Telus outages and service status in Saanichton, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Saanichton, including 0 direct reports.
- The most common problems reported in this area mention TV, E-mail, and Phone.
- TV (50%)
- E-mail (25%)
- Phone (25%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Saanichton, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saanichton, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 10: Problems at Telus
Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saanichton, British Columbia
The most recent Telus outage reports came from the following cities: Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria
|
8 days ago | |
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Victoria
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Phone | 24 days ago |
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Victoria
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TV | 28 days ago |
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Victoria
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TV | 28 days ago |
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Victoria
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TV | 2 months ago |
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Victoria
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Saanichton, British Columbia
Latest outage, problems and issue reports in Saanichton and nearby locations:
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Bill Perry (@Captnwilly) reported from Sidney, British Columbia@TELUSsupport how do we get Telus technical support to call us at home?
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Ian holt (@holtyny) reported from Victoria, British Columbia@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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Zach (@zaxbux) reported from Victoria, British ColumbiaDoes anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯
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Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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Brent Smithurst (@brentsmi) reported from Colwood, British ColumbiaAll I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
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Cheri S (@Cheri_L_S) reported from Victoria, British ColumbiaTelus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
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Penny Holt (@canukgenie) reported from Saanich, British Columbia@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
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Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Reg Brick (@hellonature) reported from Colwood, British Columbia@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Derek Lewers (@critiklthinking) reported from Langford, British Columbia@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Sarah Campden (she, her) (@scampden) reported from Saanich, British ColumbiaI haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
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Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ethan (@hockeyethan4) reported@ChicomVassalCan @VanIsleInvestor agreed but i would like for there to be more competition to drive prices down. telus rogers etc do **** while literally being a monopoly. total joke
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Ehrmantraut Capital (@EhrmantrautCap_) reported@enochtalent @Lonsdale171255 The stock market is always unpredictable. But I do believe $AMPG is really a hidden gem here. Potentially $300 million revenue (could be more if the ASP on their radios is above $10k & service fees etc.) from here to 2029, from TELUS alone. The current market cap is only ~$200m.
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Nikki (@Nikki98212136) reported@Cal_sssteve @WiretapMediaCa @TELUS Now they're rewarded with 3 new water guzzling ai data centers in BC. Outsourcing, terrible corporations get water before Indigenous people. Some Indigenous people ard bought off, so that issue quietly went moot.
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Jaime Cooke (Old Greenone) Space Pirate. (@GreenoneOld) reported@cselley One thing I'm happy about? Starlink just screwed Bell and Telus. They wait till public outcry causes the provinces to gift them cable infrastructure instead of building it themselves. Now the same ppl can just buy starlink and never have to deal with our protected oligopolies.
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Lucid Bull (@lucidbull69) reported@TELUS you’re such a joke of a company. Been trying to cancel my home services for a week. Waiting everyday for a call back. Maybe stop ******* using stupid Hindu employees and make things work properly. How is this even a thing you don’t call people back??
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Olyth (@olyth_terminal) reportedJust a little perspective here for $AMPG potential revenue through 2029. 🔮TELUS Open RAN Rollout AmpliTech Equipment Summary Planned Sites: 5,000 macro cell sites across Canada AmpliTech Equipment per Sector: 2 FDD mid-band radios Sectors per Site: 3 (standard three-sector macro tower configuration) Radios per Site: 6 (2 radios × 3 sectors) Total AmpliTech Radios Required: 30,000 (6 radios × 5,000 sites) Target Completion: 2029Revenue 💸 Estimates for AmpliTech These are approximate industry-based estimates for similar Open RAN FDD mid-band radios (pricing is not publicly disclosed and varies with volume discounts, contracts, features, and bundling). Price per Radio (USD) Total Estimated Revenue (30,000 radios) $10,000 = $300 million $15,000 = $450 million $20,000 = $600 million $25,000 = $750 million Realistic Range: $300M – $750M total potential revenue for AmpliTech from the full rollout (before costs, margins, installation, software, or support). AmpliTech has already secured multi-million dollar POs and LOIs related to TELUS, but the full 30,000-unit rollout will be phased through 2029. Revenue could also include additional products (antennas, services, etc.) beyond just the radios.
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Marqee (@Marquis86069666) reported@ryan_weal @UnkleHack69 I know, I built their networks for 30yrs. I was the head Tech. Publics another washed down VS. Telus pretending it's not a part of a monopoly. I built every technology that came along. 5G is here to control everything you own. I hate this sht now.
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Hypha Central Alberta (@RuralAlbertan) reported@Martyupnorth Telus did the same to me but without any notification. Just raised my bill and expected me to pay what they wanted. **** them. Doesn’t matter who you go with, Telus Rogers or any others. They are all terrible and overpriced.
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Brad Jeffries (@brad_jeffries) reported@Nuni_Sas_Yu @guyjbreton Yeah mine sucks if there’s 4 drops of rain and 15 km/hr wind. And that’s new Telus gear
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ElizabethR (@ElizabethRBess) reported@perfectrose2011 I’ve been on hold for 90 minutes. I’m very tired so I don’t know how much longer I’ll last. Yes, both Rogers and Telus have appalling customer service. It’s a pathetic situation. 😔😡