Telus Outage in Saanichton, British Columbia

@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

@TELUSsupport how do we get Telus technical support to call us at home?

@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

@EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

Brutal calling @TELUS for literally anything. Legit I want to set up new accounts and give you money and you had me on hold for 40 minutes and transferred me to 3 different people that couldn't help.

@TELUS its great when you shut off our internet with no notice! And now it can take up to 24 hours to come back absolute trash service!

@TELUS One of your store managers is promoting an anti-mask rally and posting on social media to encourge people to NOT wear masks. Bad look for the company.

@TELUS Just recieved a special offer email from you for being a "valued TELUS customer" with a link to a page that said "there are no special offers for you at this time". Been a "valued customer" for 9 years but haven't once felt like it, probably time to switch companies

@RainyFnx @Zimmyfn I have Telus but wtf is fiber

@TELUSsupport Ok, thanks. No, not a customer of Telus.

@TELUS why is my data so slow it is causing my live stream to watch to buffer and this is the fourth day it has happened

@StephenPunwasi (3) dynamic and using the promos for 6 months and then switching to competitor for 6 months (Telus). Rinse. Repeat. You never ended up paying full price for high end internet services. It was more on par with what you find in Asia in terms of pricing. This drove technological..

I really, REALLY. ******* hate when corporations call you from an unknown number. Looking at you @TELUS . In a world where 95% of the calls I get are scammers, I’m just going to hang up on you. Just stop it!

Been on hold with Telus for 33 minutes so far. And my internet has cut out 26 times in that 33 minutes. But yesterday Telus told me they don’t believe me lol