Telus Outage in Saanichton, British Columbia

@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

@TELUSsupport how do we get Telus technical support to call us at home?

@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

Move has gone to ****. Ordered all services over a month ago, Now @TELUS says that my appointment has been moved to 3 days later after receiving confirmation, my gas is still not hooked up so no hot water, & no word from the moving company who was supposed to deliver today...

@DeondreSmiles Been with Telus 16 now and never had issue, they are expensive though but in terms of service not had too many issues.

Calling Telus customer service and being put on hold for an hour is the hatest discomfort I can ever be.

Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

**** U TELUS. I HOPE U KNOW IM NOT PAYING INTERNET EVER AGAIN. AFTER THIS LAST WEEK. YALL GETTIN SUED

@TELUSsupport Recently new to Telus and regretting my decision of switching mobility providers but I’ve escalated the issue and with Telus management with same result unfortunately

@tyleryphd @DeondreSmiles And its Telus’ network Koodo uses. Same company.

@TELUSsupport How would I know if the server issue is fixed? Do I spend $$ on portable mywifi or trust Telus internet is steady again? How would I know @TELUS? #yyc

supposed to call me back and get a technician here this morning to hook me up. I’m a new Telus customer and this has been the most awful experience. If you guys can’t get someone to call me back and get a technician here today, I’m switching to Shaw.

@TELUS Traitors gave Canadian Government our location. I switched my cell to another company. Never forget