Telus outages and service status in Saanichton, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Saanichton, including 1 direct report.
- The most common problems reported in this area mention TV and Phone.
- The most recent signal from this area was received May 18, 2:13 AM EDT.
- TV (75%)
- Phone (25%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Saanichton, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saanichton, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Telus
Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saanichton, British Columbia
The most recent Telus outage reports came from the following cities: Victoria, and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria
|
Phone | 14 hours ago |
|
Victoria
|
TV | 5 days ago |
|
Victoria
|
TV | 5 days ago |
|
Victoria
|
TV | 23 days ago |
|
Victoria
|
Internet | 1 month ago |
|
Victoria
|
Internet | 2 months ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Telus Issues Reports Near Saanichton, British Columbia
Latest outage, problems and issue reports in Saanichton and nearby locations:
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
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Revheidi Koschzeck (@RevheidiK) reported from Langford, British ColumbiaHow is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Jody Klassen (@bellasugarsega) reported from Langford, British ColumbiaI was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Sarah Campden (she, her) (@scampden) reported from Saanich, British ColumbiaI haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
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Lloyd Mildon (@LloydMildon) reported from Oak Bay, British ColumbiaOn my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
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Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British ColumbiaOh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British ColumbiaSwitching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
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Ty_soup (@tysoup) reported from Victoria, British Columbia@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
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Sherry Merriam (@sherryella77) reported from Victoria, British ColumbiaGoing on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail
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Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Penny Holt (@canukgenie) reported from Saanich, British Columbia@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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Derek Lewers (@critiklthinking) reported from Langford, British Columbia@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Bill Perry (@Captnwilly) reported from Sidney, British Columbia@TELUSsupport how do we get Telus technical support to call us at home?
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michael eso (@mjeso) reported from Sidney, British Columbia@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Brandon Rylow (@brandonscript) reported from Saanich, British ColumbiaI didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Fuzzy Bear (@FuzzyBe02910905) reported@VanIsleInvestor @BNNBloomberg @MobileSyrup Hey: I was as shocked by the numbers as you. I had no idea the TIXT side of the biz had ballooned in such a fashion. What the heck are they all doing, besides making it tougher to move your Telus service from one address to another?
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heiba9866 (@heiba986627073) reported@KaileaandTim @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all
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Stanton (@StantonsLab) reported@VanIsleInvestor @BNNBloomberg @MobileSyrup Telus is garbage, New CEO will slash *** and fire a boat load, I will buy when this happens, until then it's a dumpster fire
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🇺🇸 The Real Space Cowboy 🇺🇸 (@JosephHolli25) reported@BlondeBigot11 @TELUS I'd turn the dogs loose on them, they'd probably smell them and want to roll around on them though thinking they're rolling in ****
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Matthew D (@DarkDeeM) reported@Teslarati If Starlink can get to about $50 bucks/month (Telus internet on a 2 year plan with a "good" deal), then I would switch and never go back. I think once it gets cheap enough to directly compete with established providers, it's game over.
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ArisGritzalis (@AGritzalis) reported@LuckyStuey Can you please explain to me as an expert Why VZ chose ASTS Why VODAPHONE chose ASTS Why TELUS chose ASTS Why STA chose ASTS?? The list is long You consider all of these stupid? I read them NOT U or COOK WAKE UP AND SEE
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Rad3k (@radekrybs) reported@EvanLSolomon Is this the same Telus that built the prescribeIT thing that is being wound down? Why give them more money? Give it to young engineers who aren’t bound by lame corporate handcuffs
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duncan b-梁 🦦🇵🇸 (@dunksdeux) reported@unclehaver However, it is also corporate welfare for Telus and an impulsive investment, so have to say it: it’s bad
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Cobra Flow (@WFailedsur18617) reported@BlondeBigot11 @TELUS I never open the door for them. They could be holding a giant cheque and I still wouldn't
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hcky123 (@dundatt1989) reported@JayJanower You are saying on Matt show you have it on authority Caps lost 40 million per year ? Aside from this year player wages were 14 m so total budget at max for caps would be 40m ish. that’s poor/lazy reporting to think they lost that much ? 🍎Tv is 8m/yr Telus is 4 m/yr