Telus outages and service status in Saanichton, British Columbia

Problems in the last 24 hours in Saanichton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saanichton, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saanichton, British Columbia

The most recent Telus outage reports came from the following cities: Victoria, and Sidney.

City	Problem Type	Report Time
Victoria	Phone	2 days ago
Victoria	TV	6 days ago
Victoria	TV	7 days ago
Victoria	TV	24 days ago
Victoria	Internet	1 month ago
Victoria	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Saanichton, British Columbia

Latest outage, problems and issue reports in Saanichton and nearby locations:

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 3 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  michael eso (@mjeso) reported 4 minutes ago from Sidney, British Columbia

  @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

• 
  Lloyd Mildon (@LloydMildon) reported 13 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Cheri S (@Cheri_L_S) reported 16 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Tesla Tours (@tesla_tours) reported 17 minutes ago from Victoria, British Columbia

  @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

• 
  Finnegan66🍀 (@Finnegan661) reported 19 minutes ago from Sidney, British Columbia

  @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

• 
  Penny Holt (@canukgenie) reported 20 minutes ago from Saanich, British Columbia

  @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

• 
  Finnegan66🍀 (@Finnegan661) reported 21 minutes ago from Sidney, British Columbia

  @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

• 
  Brandan (@brandanCiccone) reported 21 minutes ago from Cowichan Station, British Columbia

  @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

• 
  Ian holt (@holtyny) reported 26 minutes ago from Victoria, British Columbia

  @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

• 
  Jennifer Ross (@JRossfamilymed) reported 35 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  Ty_soup (@tysoup) reported 36 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

• 
  Finnegan66🍀 (@Finnegan661) reported 39 minutes ago from Sidney, British Columbia

  @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

• 
  Revheidi Koschzeck (@RevheidiK) reported 45 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Anthony Kershaw (@audiophilia) reported 48 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Bill Perry (@Captnwilly) reported 49 minutes ago from Sidney, British Columbia

  @TELUSsupport how do we get Telus technical support to call us at home?

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 50 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Jenn Tranmer (@vicmomdoc) reported 55 minutes ago from Langford, British Columbia

  @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 56 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 57 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rad3k (@radekrybs) reported 3 minutes ago

  @EvanLSolomon Is this the same Telus that built the prescribeIT thing that is being wound down? Why give them more money? Give it to young engineers who aren’t bound by lame corporate handcuffs

• 
  🇨🇦🌈💙💛🇺🇦🇬🇱🇹🇼 (@casualcactii) reported 3 minutes ago

  @avilewis @always_vote Especially @TELUS , I can’t even figure out your phone bill or answer the phone on time. Those are structural issues that never get resolved.

• 
  jedgar (@jedgar) reported 8 minutes ago

  Half the people talking about the Telus data center in Vancouver are literally some of the dumbest people in Canada I swear to god. Why Telus? -Because who TF else is going to build it? Why downtown Vancouver? -Because that's where the ******* internet exchange is. Downtown in a city is the most retarded place for a data center!!!11!!11! -No, you're literally an idiot stfu. The data center will be loud and create loads of issues for people?? -NO, you're literally an idiot stfu. Why is Telus the only business in Canada who can build data center infrastructure? -Because they've been doing it for the past 15 years and they know how to do it. Why is there nobody else in Canada who can do it? -Because they all work at Telus. Can't Rogers do it? -No. Can't Bell do it? - LOL. Why can't some other company other than Telus do it? -Because there is literally nobody else. How can a company with no experience in data centers build data center? - They have 5 data centers already and building a data center has less to do with what is inside and more to do with the services it provides and the SLA. How can it be true that the only qualified party to take on one of the most important technology projects in the country is one of the biggest technology companies in the country? - ... How can it be true there is only one qualified party in the country? - Why would the opposite be true?

• 
  heiba9866 (@heiba986627073) reported 10 minutes ago

  @KaileaandTim @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all

• 
  Ewan McGrath (@makemoneymoney6) reported 11 minutes ago

  @avilewis How is the cbc hack who got fired for self dealing taking credit for this? Telus led. Zero govt support Let’s see how quick he disappears when we start hearing the local and provincial challenges.

• 
  Kwabena Boateng (@startedwithswag) reported 12 minutes ago

  @TELUS I haven’t been advised anything. The customer service rep I spoke to couldn’t answer anything. Mind you I ordered this phone on April 30.

• 
  Dr. Pauly Tremonte (@PaulyTremonte) reported 15 minutes ago

  @atelicinvest @tunguz Do you realize Telus already operates another data centers right down the road?

• 
  Thundercat 🇨🇦🇷🇺 (@Thundercattttt0) reported 16 minutes ago

  @TruthFringe @letsbeallwhite @BlueJays That's what I signed up with. Got $69 because my cell service was with Telus. HInt: Telus buys from Bell anyway. So it's the SAME service

• 
  travis the angry canadian 🇨🇦🇺🇸 (@Travisbecker17) reported 19 minutes ago

  @TELUSsupport it’s very inconvenient when your call center closed and the Telus connect app is still down and not allowing me to Change my wifi name and password for the last 4 straight weeks. What is going on?

• 
  Zoe (@zosyrai) reported 21 minutes ago

  @jedgar my bad, i had a preconceived notion with Telus be my the one to build a data center. It’s like hearing T-Mobile building AWS or AT&T building GCP. What’s the reliability of Telus data center like?