Telus Outage Report in Saanichton, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Saanichton, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saanichton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Saanichton, British Columbia
The most recent Telus outage reports came from the following cities: Victoria and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
TV | |
| Victoria |
TV | |
| Victoria |
Internet | |
| Victoria |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Saanichton, British Columbia
Latest outage, problems and issue reports in Saanichton and nearby locations:
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Lloyd Mildon
(@LloydMildon) reported
from
Oak Bay, British Columbia
On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Sherry Merriam
(@sherryella77) reported
from
Victoria, British Columbia
Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Ty_soup
(@tysoup) reported
from
Victoria, British Columbia
@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
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Cheri S
(@Cheri_L_S) reported
from
Victoria, British Columbia
Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Brandon ::1
(@brandonscript) reported
from
Victoria, British Columbia
@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
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Barbara Darling
(@BarbaraDarlin20) reported
from
Victoria, British Columbia
@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
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Tesla Tours
(@tesla_tours) reported
from
Victoria, British Columbia
@EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model
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Anthony Kershaw
(@audiophilia) reported
from
View Royal, British Columbia
@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Ian holt
(@holtyny) reported
from
Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Turbo
(@Turbo05) reported
Anyone else having @TELUS internet and TV issues? Internet keeps going down and TV shuts off and has fo reboot. And yes I've paid the bill.
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Rod Lo
(@TheeMokonzi2) reported
I didn’t have a problem with Telus till I travelled to Jamaica. They been PISSING ME OFF
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Jeffrey Norgren
(@Norgren_J) reported
My biggest holdings in the stock market is with @TELUS , so it pains me to say that their customer service is horrendous! @TELUSsupport
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Kathy Kerr
(@kathkerr1) reported
Telus customer service ruining our day.
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BARRY ALLEN
(@mikep75446070) reported
@somi_teslagirl @RemoCan62 @SpaceX I have friends in aldergrove and you either have Shaw or Telus …. Satellite….. speeds are terrible out there
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Stanley Pain
(@_StanleyPain_) reported
@Freshprinnorth @TELUS Can't cancel when you can't talk to em lol.
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khadija 🤍
(@ALIYAHKILLS) reported
LOOOOOL this job wants you to make an action plan presentation for the interview for a job that I can potentially not get hired at for what?? Telus can nyammm ****
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Darky dark man
(@Darkydarkman) reported
People, double check your Telus phone bill. Just found added charges and they don’t want to remove them. Looks like I’m not the only one with that issue and also being treated like that! @Telus #scam #fraud
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Ty Carruthers
(@AmaraFarmServ) reported
@RSHFarms @Bell @TELUS I know my wife is on Telus and it’s terrible as well. I think the cell networks are just overloaded. I’ve called support multiple times and bought new phone. No better
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Evan Renaerts
(@revingev) reported
Is it me or is the Sportsnet Streaming service always failing during a game and you have to reconnect again? Happens in my house all the time. Have fastest internet possible with Telus. Happens on Apple , Google Chromecast and Firestick. ? #sportsnet #streamingissues