1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. Telus
  6. โฏ
  7. Saanichton
Telus

Telus outages and service status in Saanichton, British Columbia

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Saanichton, including 1 direct report.
  • The most common problems reported in this area mention TV and Phone.
  • The most recent signal from this area was received May 18, 2:13 AM EDT.
  • 75% TV (75%)
  • 25% Phone (25%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saanichton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saanichton, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saanichton, British Columbia

The most recent Telus outage reports came from the following cities: Victoria, and Sidney.

CityProblem TypeReport Time
Victoria Phone 7 hours ago
Victoria TV 4 days ago
Victoria TV 5 days ago
Victoria TV 22 days ago
Victoria Internet 1 month ago
Victoria Internet 2 months ago

Nearby cities with recent reports

Victoria

3 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saanichton, British Columbia

Latest outage, problems and issue reports in Saanichton and nearby locations:

  • audiophilia
    Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia

    @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! ๐Ÿ‘๐Ÿ‘

  • RevheidiK
    Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • brandanCiccone
    Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • tysoup
    Ty_soup (@tysoup) reported from Victoria, British Columbia

    @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesnโ€™t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

  • Cheri_L_S
    Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

  • tessvanstraaten
    Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didnโ€™t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • bellasugarsega
    Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Donโ€™t use this company for internet services, all youโ€™ll have is regrets and ****** hardware.

  • suestroud
    Sue Stroud she/her ๐ŸŠโค๏ธ๐Ÿ’ช๐Ÿผ (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • Finnegan661
    Finnegan66๐Ÿ€ (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time Iโ€™ve called in the last three days with extended wait time and shitty service. Canโ€™t wait for @TELUS

  • JRossfamilymed
    Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • canukgenie
    Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • zaxbux
    Zach (@zaxbux) reported from Victoria, British Columbia

    Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. ๐Ÿคฌ๐Ÿคฏ

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didnโ€™t cost Rogers a dime in staffing in the last 12 months, and Iโ€™ve been a pretty easy going customer for 15 years. Iโ€™m done though. Iโ€™m done being their customer. I want a cell phone plan with a company that isnโ€™t this despicable, but sadly Telus and Bell are on that list.

  • BarbaraDarlin20
    Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia

    @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

  • sherryella77
    West Coast Coco Mermaid ๐Ÿงœ๐Ÿพโ€โ™€๏ธ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a โ€œsorry we canโ€™t assist you via social media but we encourage you to call Telusโ€. Such a freaking joke.

  • Finnegan661
    Finnegan66๐Ÿ€ (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • olyfilmgirl
    ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿณ๏ธโ€๐ŸŒˆ Talia M. Wilson #GenXZeneca ๐ŸŒˆ๐Ÿ‡บ๐Ÿ‡ธ (@olyfilmgirl) reported from Colwood, British Columbia

    Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

  • Tamjam3z
    Tam Jam๐Ÿ’ฒ (@Tamjam3z) reported from Esquimalt, British Columbia

    Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

  • suestroud
    Sue Stroud she/her ๐ŸŠโค๏ธ๐Ÿ’ช๐Ÿผ (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FleetFreaker
    Freaker By The Speaker (@FleetFreaker) reported

    @KirkLubimov Try again, *******. Canada ( telus ) is building People like you are the problem. But anything for a buck, huh, champ

  • isaiah_ojogigs
    Isaiah Ojo (@isaiah_ojogigs) reported

    @risen_millenial @HeyAmit_ Check this website called oneforma , telus and crowdgen you earn $1500 A month . A legit remote job board Use Morelogin antidetect browse to navigate anonymously , the solution to remote jobs is to work anonymously undetected and make sure you have a good proxy to mask location

  • shelery1
    shell (@shelery1) reported

    @MommaHood2 @TELUS Telus is garbage! Spent 6 hours speaking to agents in Philippines , Guatemala & india of course! I **** you not! Problem never resolved!

  • jedgar
    jedgar (@jedgar) reported

    Half the people talking about the Telus data center in Vancouver are literally some of the dumbest people in Canada I swear to god. Why Telus? -Because who TF else is going to build it? Why downtown Vancouver? -Because that's where the ******* internet exchange is. Downtown in a city is the most retarded place for a data center!!!11!!11! -No, you're literally an idiot stfu. The data center will be loud and create loads of issues for people?? -NO, you're literally an idiot stfu. Why is Telus the only business in Canada who can build data center infrastructure? -Because they've been doing it for the past 15 years and they know how to do it. Why is there nobody else in Canada who can do it? -Because they all work at Telus. Can't Rogers do it? -No. Can't Bell do it? - LOL. Why can't some other company other than Telus do it? -Because there is literally nobody else. How can a company with no experience in data centers build data center? - They have 5 data centers already and building a data center has less to do with what is inside and more to do with the services it provides and the SLA. How can it be true that the only qualified party to take on one of the most important technology projects in the country is one of the biggest technology companies in the country? - ... How can it be true there is only one qualified party in the country? - Why would the opposite be true?

  • jojojojojobz
    Jojo (@jojojojojobz) reported

    @EvanLSolomon Zero qualifications to handle AI and digital innovation. Wtf does a broadcaster know about LLMs? ******* gong show of a government. Tell us taxpayers how much kickback from Telus you are going to get.

  • Judymartix
    Judy (@Judymartix) reported

    @GMatwiv I'm old enough to remember being tracked without consenting to it by TELUS. It won't do crap. Everyone is bought n paid for. This has been set up fkr decades.

  • shinapelz07
    ๐•Š๐•™๐•š๐•Ÿ๐•’ ๐•ก๐•–๐•๐•ซ๐Ÿ‘‘ (@shinapelz07) reported

    @raycrypto_1 Remotask doesn't work in Nigeria Telus has no task for Nigerians The rest, wish you best of luck

  • notadampaul
    notadampaul (@notadampaul) reported

    @PaulyTremonte @tunguz in the context of AI the useful metric is FLOPS/$, or useful compute per dollar. On this measure, Telus is far behind the pack. They also provide the ~worst telecom service in the entire developed world at the most expensive rates. So yeah, I expect it to be done similarly poorly

  • codecovenant
    Code and Covenant๐Ÿ‡จ๐Ÿ‡ฆ (@codecovenant) reported

    @NewsroomGC Telus has no ai game. Wtf is this really about?

  • vancouverbc2025
    Concerned Canadian (@vancouverbc2025) reported

    @TELUSsupport I have to keep rebooting my Telus TV box; it just shows a green circle. I have to unplug the box, wait for 30 seconds, and then plug it back in. This happens 3-4 times a week. Help!