Telus Outage Report in Saanichton, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Saanichton, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saanichton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Saanichton, British Columbia
The most recent Telus outage reports came from the following cities: Victoria and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
TV | |
| Victoria |
Internet | |
| Victoria |
Phone | |
| Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Saanichton, British Columbia
Latest outage, problems and issue reports in Saanichton and nearby locations:
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Ty_soup
(@tysoup) reported
from
Victoria, British Columbia
@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Cheri S
(@Cheri_L_S) reported
from
Victoria, British Columbia
Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Barbara Darling
(@BarbaraDarlin20) reported
from
Victoria, British Columbia
@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Lloyd Mildon
(@LloydMildon) reported
from
Oak Bay, British Columbia
On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
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Sherry Merriam
(@sherryella77) reported
from
Victoria, British Columbia
Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Ian holt
(@holtyny) reported
from
Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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Brandon ::1
(@brandonscript) reported
from
Victoria, British Columbia
@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Anthony Kershaw
(@audiophilia) reported
from
View Royal, British Columbia
@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Zach
(@zaxbux) reported
from
Victoria, British Columbia
Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Wood
(@funnyonceaday) reported
@TELUS How do I turn off voicemail? This is not a service I want. It's a service that I actively DO NOT WANT
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Sarah Doyle
(@Saralyzer777) reported
@theJagmeetSingh BIG NOPE from me. These companies just increase the price of their goods or lower the quality to compensate for lost profits paid towards new tax. C’mon man, it’s not rocket science!! Anyone notice TELUS crap service ever since Trudeau made them decrease rates? Prime example
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TELUS Support
(@TELUSsupport) reported
@dabs241295 Hello. Please note that you have reached the TELUS Consumer Support. As we can see, this is a TELUS International related matter so we would advise you to contact them.
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Newfound News
(@newfoundnewsca) reported
Telus and Koodo are experiencing technical difficulties. RNC is requesting that all persons wishing to contact police for non-emergency services through Telus and Koodo cell phones to call the following numbers: Corner Brook: 709-640-6148 Northeast Avalon Region: 709-685-6024.
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Sarah Doyle
(@Saralyzer777) reported
@theJagmeetSingh BIG NOPE from me. These companies just increase the price of their goods to compensate for their lost profits paid towards your new tax Jagmeet. C’mon man, it’s not rocket science!! Anyone notice TELUS crap service ever since Trudeau made them decrease rates? Prime example
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Zoey ₪ ø lll ·o.
(@WaterAries) reported
@TELUSsupport seriously what is going on with your services? My security camera doesn’t record, my wifi is kicking my phone off and my phone won’t recognize the wifi even when I out the password in and reset my network settings. This is to much.And it’s all connected with Telus.
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Clearly Tired of The UCP🇨🇦☮️
(@BillRob06744883) reported
Credit card companies want a copy of Telus email as does the government. It seems Telus doesn’t have the approval to pass the credit card fees on to the consumers. Since Quebec has different rules they just added on a fee. I would @Telus but what’s the point they never responded
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Clearly Tired of The UCP🇨🇦☮️
(@BillRob06744883) reported
Credit card company wants a copy of the Telus email as does the CRTC. It seems Telus doesn’t have the approval to pass the credit card fee on to us consumers. Since Quebec has different rules they just added on a fee. I would @ Telus but what’s the point they never even responded
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
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Eve the Sandwich Pope.epub 🥪
(@SandwichPope) reported
@Jagged_Jade So, from a reception/technical point of view Bell/Virgin and Telus/Koodo use the same towers? The coverage should be similar. And yeah when we were in Drumheller this summer, the coverage in a few places seemed spotty but maybe that's a Pocophone problem and not a Telus thing.