Telus outages and service status in View Royal, British Columbia

Problems in the last 24 hours in View Royal, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in View Royal, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near View Royal, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

City	Problem Type	Report Time
Victoria	TV	2 days ago
Victoria	TV	3 days ago
Victoria	TV	20 days ago
Victoria	Internet	1 month ago
Victoria	Internet	2 months ago
Victoria	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near View Royal, British Columbia

Latest outage, problems and issue reports in View Royal and nearby locations:

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 2 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  Cheri S (@Cheri_L_S) reported 10 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Jennifer Ross (@JRossfamilymed) reported 14 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  Ian holt (@holtyny) reported 15 minutes ago from Victoria, British Columbia

  @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

• 
  Zach (@zaxbux) reported 20 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Tam Jam💲 (@Tamjam3z) reported 21 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  Brandon ::1 (@brandonscript) reported 24 minutes ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  Lloyd Mildon (@LloydMildon) reported 26 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 26 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 28 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  Tesla Tours (@tesla_tours) reported 30 minutes ago from Victoria, British Columbia

  @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

• 
  Brent Smithurst (@brentsmi) reported 35 minutes ago from Colwood, British Columbia

  All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

• 
  Anthony Kershaw (@audiophilia) reported 36 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Brandon Rylow (@brandonscript) reported 36 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Barbara Darling (@BarbaraDarlin20) reported 38 minutes ago from Victoria, British Columbia

  @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

• 
  Revheidi Koschzeck (@RevheidiK) reported 43 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Sherry Merriam (@sherryella77) reported 47 minutes ago from Victoria, British Columbia

  Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

• 
  Jody Klassen (@bellasugarsega) reported 48 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Jenn Tranmer (@vicmomdoc) reported 50 minutes ago from Langford, British Columbia

  @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

• 
  Reg Brick (@hellonature) reported 55 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Tusken Senator (@arobill3) reported 3 minutes ago

  @VanCityVice @Emily_Lowan We’re saying that instead of addressing any of the issues you crudely describe as noise (homelessness, opioid epidemic, wealth inequality) the gov is fast tracking projects for Telus that don’t do **** for the community.

• 
  𝕄 𝕫 . 𝕂 𝕒 𝕥 💜 (@Mz_Kat28) reported 5 minutes ago

  @kvlovely19 thank you! oh **** when did you work for telus? what department?

• 
  Inspired Aquariums (@InspiredAquaCA) reported 9 minutes ago

  "We are getting to a point where not answering your phone is the safest thing to do" These scam calls are so common, and usually involve the scammers spoofing a local number to help fool the victim. Somehow @TELUS is unable (or unwilling) to do anything about number spoofing 😑

• 
  matthew (@Kingers101) reported 12 minutes ago

  @SteveSaretsky Telus is the worst besides CRA to deal with. I’ll be cancelling my Telus subscription. Only reason still in buisness lack of competition..

• 
  Crypto IA Décodé (@cryptoiadecode) reported 12 minutes ago

  @McnallieM @TELUS Let's build @TELUS. One postal code per century. The growth never stops.

• 
  Earnings Prism (@earnings_prism) reported 14 minutes ago

  TELUS Corp reports Q1 2026 total Operating revenues of $5.013 billion, a decline of 1% y/y. Key highlights include a 1% growth in Consolidated Service Revenue, 262,000 customer growth, 12,000 mobile phone, 229,000 connected device, and 21,000 internet customer net additions.

• 
  Tanev's Grill (@tanevsgrill) reported 16 minutes ago

  @SyncMercy Putting any business there would generate the same amount of tax revenue. Federal investment building something for a private corporation to profit off of doesn't help taxpayers. Telus leading this project should concern you more than it encourages you.

• 
  🇵🇸 Rafeef Garbi #FreePalestine (@RafeefGarbi) reported 17 minutes ago

  Hey government of Canada, maybe Telus can first try to provide more than one bar of mobile signal strength in the heart of the biggest cities in Canada before they get to "build" our "sovereign AI"? Just a thought.

• 
  Mary Davidson 🇨🇦 (@maryindriftwood) reported 22 minutes ago

  @millennials4_wp @JasonHjal I know the U.S. data centres are ill conceived. But Telus intends to use rainwater off BC place next door etc. it seems like some thought has put into this but…. You are absolutely right the municipality I would hope has done their due diligence with Telus or it’s a bad look

• 
  C Woods (@CWoody91) reported 27 minutes ago

  @ShaneWenzel Nenshi should be notified so he can complain louder about the “biggest data breach in Canadian history”. So we now have CRA, Telus,Rogers/Fido, Loblaws and the RCMP firearms owners data breaches, yet the media only covers the Alberta issue