Telus outages and service status in View Royal, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around View Royal, including 0 direct reports.
- The most common problems reported in this area mention Internet and E-mail.
- Internet (75%)
- E-mail (25%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in View Royal, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in View Royal, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Telus
Telus is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near View Royal, British Columbia
The most recent Telus outage reports came from the following cities: Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria
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Internet | 11 days ago |
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Victoria
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Internet | 26 days ago |
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Victoria
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Internet | 26 days ago |
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Victoria
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27 days ago | |
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Victoria
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TV | 1 month ago |
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Victoria
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Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near View Royal, British Columbia
Latest outage, problems and issue reports in View Royal and nearby locations:
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Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
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Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Brent Smithurst (@brentsmi) reported from Colwood, British ColumbiaAll I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
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Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
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Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British ColumbiaOh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Brandon ::1 (@brandonscript) reported from Victoria, British Columbia@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
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Tesla Tours (@tesla_tours) reported from Victoria, British Columbia@EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model
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Derek Lewers (@critiklthinking) reported from Langford, British Columbia@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Reg Brick (@hellonature) reported from Colwood, British Columbia@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Brandon Rylow (@brandonscript) reported from Saanich, British ColumbiaI didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Zach (@zaxbux) reported from Victoria, British ColumbiaDoes anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Cheri S (@Cheri_L_S) reported from Victoria, British ColumbiaTelus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British ColumbiaWhy ******** does telus keep calling me at 745pm every night and hanging up? Get real.
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West Coast Coco Mermaid 🧜🏾♀️ (@sherryella77) reported from Colwood, British Columbia@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
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Jody Klassen (@bellasugarsega) reported from Langford, British ColumbiaI was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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jay X (@JasonI_X) reported@Gubloinvestor CANADA 🇨🇦 🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦 • Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.
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Emmanuel Richie (@emmanuel_r90) reported@ApenuwaM @Fra_nkXBT Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together
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Joepac17 (@joepac17) reported@TELUS promised a bill credit. Its not applied. 3 calls later. Still no applied. Now I cant get through to solve this. Great service. Remind me why I shouldn't cancel and switch.
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MindDrift Daily (@minddriftdaily) reported15/ So where do we land? I actually agree more than we disagree. The GOOD: ✅ 5G infrastructure is world-class and genuinely transforming industry ✅ Prices have dropped significantly since 2020 ✅ Tech pivots (Bell's Ateko, TELUS Health) show real innovation intent The BAD: ❌ Still an oligopoly with too much pricing power ❌ Debt-laden companies cutting jobs, not creating them ❌ Rural and Indigenous connectivity gap is a national shame ❌ CRTC regulation is too slow and too cautious #CanadaTelecom #Tech #Economy
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Dean Skoreyko (@bcbluecon) reportedMy doctors office 'uses' Telus Health yet it doesn't work. Give a few doctors a call in BC and see what a disaster it is.
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Crystals (@temizzereloaded) reported@Tobzy47 That's the issue bro. Even if jobs come, new accounts are getting banned after 24 hours of the 1st job. I'm currently exploring Mercor and Telus.
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joak (@joak995735) reported@JacobPacheco6 This is such a lazy narrative. 1 game of a group of guys who never played together lost? while missing some of their best guys to CHL playoffs and Telus Cup? over the last 3 WJC they lost its because they are developing u20 NHL talent while other countries haven't got any NHLer
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don't chew with your mouth open (@kFaNsUpAfLy) reported@TELUSsupport When I try it tells me to add directly from the channel. Its ok tho. I've has such issues with telus this past week so im going to look for another provider thank you
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Ai AM CAVEMAN (@CanadaScamada) reportedStarlink Android Coming Soon to Manitoba – Time to Break the Telecom Cartel Manitobans have had enough. For years, Bell, MTS, Telus, and Rogers have been charging premium prices for spotty coverage, slow speeds, unreliable service, and frustrating customer support that treats customers like an afterthought. Enough is enough. Starlink is about to shake things up in a big way. The announcement is clear: Starlink Android is coming soon to Manitoba. With Starlink’s satellite-powered internet now expanding to mobile Android devices, rural and urban Manitobans alike will finally have access to fast, reliable, high-speed connectivity that doesn’t depend on the old guard’s outdated infrastructure. No more dropped signals in the middle of nowhere. No more paying top dollar for mediocre service. No more being held hostage by a handful of big telecom companies that have been gouging customers for far too long. This is more than just another app or service — it’s a direct challenge to the monopoly-like grip these providers have had on Manitoba. Starlink’s low-Earth orbit satellite network delivers consistent performance, better security, and the kind of reliability that Bell, MTS, Telus, and Rogers have failed to deliver despite years of complaints. If you’re tired of overpriced plans, unreliable coverage, and terrible customer service, Starlink Android can’t arrive fast enough. Manitoba, get ready. The satellite revolution is landing on your Android phones — and the big telecom dinosaurs are about to feel the heat. - Grok & Ai
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Lekari (@Lekari213766) reported@onesoccer @TELUS 50 ds away for the WC and the coach hasn't decided yet. Both may be too bad since the coach keeps rotating them. I see Dayne more focused on being the #1, but Max is better.