Telus Outage Report in View Royal, British Columbia

Problems in the last 24 hours in View Royal, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in View Royal, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near View Royal, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

City	Problem Type	Report Time
Victoria	Internet	9 days ago
Victoria	Internet	9 days ago
Victoria	E-mail	9 days ago
Victoria	TV	19 days ago
Victoria	Internet	25 days ago
Victoria	Phone	26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near View Royal, British Columbia

Latest outage, problems and issue reports in View Royal and nearby locations:

• 
  Zach (@zaxbux) reported 46 seconds ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Reg Brick (@hellonature) reported 5 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  H. Neal Cropper (@RealNealDeal) reported 8 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Lloyd Mildon (@LloydMildon) reported 12 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Brandon Rylow (@brandonscript) reported 12 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 15 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Revheidi Koschzeck (@RevheidiK) reported 31 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Ty_soup (@tysoup) reported 34 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

• 
  Tam Jam💲 (@Tamjam3z) reported 34 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 40 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Jody Klassen (@bellasugarsega) reported 41 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 41 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Brandon ::1 (@brandonscript) reported 43 minutes ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  Jennifer Ross (@JRossfamilymed) reported 43 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  H. Neal Cropper (@RealNealDeal) reported 43 minutes ago from Metchosin, British Columbia

  @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 44 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 47 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  Anthony Kershaw (@audiophilia) reported 53 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Barbara Darling (@BarbaraDarlin20) reported 56 minutes ago from Victoria, British Columbia

  @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

• 
  Cheri S (@Cheri_L_S) reported 58 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kassie (@Kassie_YEG) reported 6 minutes ago

  Looking at homes in Rundle and Beverly Heights in Edm. No Telus. What is @shawcable like over there. Dont want to have to call @Shawhelp . Come on #Yeg lets start calling out these internet providers if they offer horrible service #ShawCommunications #ShawCable

• 
  Peter; the socialist alien from Area 51 ®©™ (@ParaInTheWorld) reported 10 minutes ago

  @samuraifingers I was talking with telus and they even notice that the pins on the Huawei phones are a wide spread issue. But yes the lint and fluff does have something to play with it.

• 
  Eliana Bray (@ZWineNinja) reported 10 minutes ago from West Bench, British Columbia

  @vania_pacheco Telus has never been a friend in any place in BC for me. With Rogers for phone and Shaw for net, but no cable for years as streaming works for me. Too many providers, your choice :)

• 
  James (@bikerdad1980) reported 16 minutes ago

  @TELUS Telus "we want to end bullying" Hell, you are the bullies. horse ****.

• 
  The Werewolf (@TheoWerewolf) reported 17 minutes ago

  and don't have NFC. My iPhone SE does have NFC, but doesn't support Google Pay. So I signed up for a 10GB/mo plan on Koodo which is Telus and seems to have more towers around my office. If that works on the Moto Z3 Play - I have no option but to switch carriers.

• 
  James (@bikerdad1980) reported 18 minutes ago

  @TELUS Telus has great speeds but lacks in the service department.... By a looooong shot.

• 
  Kairos Cognitive Care (@kairoscognitive) reported 21 minutes ago

  @paqtasit @redmcgraw1 @CBCMeg Also, the right to emergency medical service is constitutionally defended. There is no such thing as a private clinic that operates as an ER. Therefore, AHS legally cannot 100% refuse him medical services so they’re not. Just like TELUS for phone, Dir En for gas, Enmax for elec.

• 
  Pixelpump 🏴 *NOW WITH 5G (@pixelpump) reported 21 minutes ago

  Is @telus fiber down all over Vernon BC?

• 
  PKP (@ppayette) reported 21 minutes ago

  @TELUS 23 mins in and now on hold AGAIN just to reset my login password and have my email work on my phone again. Why is this taking so long?? We are business anywhere and spend a small fortune on our account! Why is this so complicated? 😡

• 
  teslainvernon (@teslainvernon) reported 22 minutes ago

  @sgeve @TELUSsupport @TELUS ours just started working again about 2 minutes ago. Is yours still down?