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Telus Outage Report in View Royal, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in View Royal, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in View Royal, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near View Royal, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

CityProblem TypeReport Time
Victoria Internet 7 days ago
Victoria Internet 7 days ago
Victoria E-mail 7 days ago
Victoria TV 17 days ago
Victoria Internet 22 days ago
Victoria Phone 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near View Royal, British Columbia

Latest outage, problems and issue reports in View Royal and nearby locations:

  • hellonature
    Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • sherryella77
    West Coast Coco Mermaid ๐Ÿงœ๐Ÿพโ€โ™€๏ธ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a โ€œsorry we canโ€™t assist you via social media but we encourage you to call Telusโ€. Such a freaking joke.

  • brentsmi
    Brent Smithurst (@brentsmi) reported from Colwood, British Columbia

    All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. Iโ€™ll switch to @rogers if theyโ€™ll do something about this. 2.5 years of this is ridiculous!

  • RealNealDeal
    H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

  • suestroud
    Sue Stroud she/her ๐ŸŠโค๏ธ๐Ÿ’ช๐Ÿผ (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • ChrisSadeler
    Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • RealNealDeal
    H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

  • RevheidiK
    Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • LloydMildon
    Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia

    On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. Iโ€™m the customer. Iโ€™m the guy paying the bills. Just stop it, @telus. @telussupport

  • scampden
    Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • suestroud
    Sue Stroud she/her ๐ŸŠโค๏ธ๐Ÿ’ช๐Ÿผ (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • audiophilia
    Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia

    @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! ๐Ÿ‘๐Ÿ‘

  • JRossfamilymed
    Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • GordieLogan
    Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, Iโ€™ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasnโ€™t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • zaxbux
    Zach (@zaxbux) reported from Victoria, British Columbia

    Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. ๐Ÿคฌ๐Ÿคฏ

  • Tamjam3z
    Tam Jam๐Ÿ’ฒ (@Tamjam3z) reported from Esquimalt, British Columbia

    Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didnโ€™t cost Rogers a dime in staffing in the last 12 months, and Iโ€™ve been a pretty easy going customer for 15 years. Iโ€™m done though. Iโ€™m done being their customer. I want a cell phone plan with a company that isnโ€™t this despicable, but sadly Telus and Bell are on that list.

  • olyfilmgirl
    ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿณ๏ธโ€๐ŸŒˆ Talia M. Wilson #GenXZeneca ๐ŸŒˆ๐Ÿ‡บ๐Ÿ‡ธ (@olyfilmgirl) reported from Colwood, British Columbia

    Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

  • bellasugarsega
    Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Donโ€™t use this company for internet services, all youโ€™ll have is regrets and ****** hardware.

  • Cheri_L_S
    Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JoanOnota
    Jojo โœจ (@JoanOnota) reported from Winnipeg, Manitoba

    @oreoluwaa_s @TELUS Damn ๐Ÿ’€๐Ÿ’€๐Ÿ’€

  • AveryLuchia
    Avery Bow ๐Ÿ‡จ๐Ÿ‡ฆ (@AveryLuchia) reported from Moose Jaw, Saskatchewan

    @Telus doesnโ€™t care about their employees, despite their flex with @TELUSHealth. I WAS ***** by my bosses client, I get constructively dismissed, THEN TELUS JACKS MY PHONE BILL. CRYSTAL CLEAR FOR @TELUS STANCE ON HEALTH, WOMANS RIGHTS AND HOW THEY TREAT CUSTOMERS/EMPLOYEES.

  • twotonetulip
    แ‹แแแ‹ ๐Ÿ‡จ๐Ÿ‡ฆ (@twotonetulip) reported from Clearwater, British Columbia

    So @TELUS in May I tweeted about how wonderful the service I got was. And the service was great However the internet package that I upgraded too never seemed to increase my speed and infact our wifi is so bad that I canโ€™t be alone in my house and play Spotify on my

  • IanAMartin
    ๐Ÿ“ท ๐™ธ๐šŠ๐š— ๐™ฐ๐š•๐šŽ๐šก๐šŠ๐š—๐š๐šŽ๐š› ๐™ผ๐šŠ๐š›๐š๐š’๐š— ๐ŸŽธ (@IanAMartin) reported from Mount Pleasant, British Columbia

    @Catelli2Oh Or a Telus customer, who is the big telco out here. I donโ€™t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, thereโ€™s a massive pipeline down the west coast of North America anyway.

  • FedunFedun
    Roger Fedun (@FedunFedun) reported from Lamont County, Alberta

    @TELUSsupport with Telus how is the service county of Lamont with tower service . Location 552045 RGE RD 170

  • ShariOlsen16
    Shari Olsen (@ShariOlsen16) reported from Strathcona County, Alberta

    @TELUSsupport, I just want to say you have the worst service ever. On hold for close two hours to discuss issues with our internet is unacceptable. Iโ€™ve missed online meetings due to this. Thanks Telus ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • MHClark2617
    Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    Iโ€™m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice

  • residualimage
    Residualimage (@residualimage) reported from Naramata, British Columbia

    @stuff99 @TELUSsupport @TELUS Go to TSN then hit the "View Guide" button when you touch the screen, then toggle the channel down to 911. I went with that as soon as I saw the other game going to OT.

  • jmwensley
    Matthew (@jmwensley) reported from Ramara, Ontario

    @kwetoday @TELUS The marketing department probably wonโ€™t help. Best to just call them