Telus Outage in Victoria, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 Problems detected at Telus

Telus problems in the last 24 hours in Victoria, British Columbia

Telus Outage Chart in Victoria, British Columbia 07/07/2020 22:10

July 07: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 54.48% Internet
  • Phone 25.75% Phone
  • TV 8.74% TV
  • Wi-fi 4.83% Wi-fi
  • Total Blackout 3.22% Total Blackout
  • E-mail 2.99% E-mail

Telus Outage Map Near Victoria, British Columbia

The most recent outage reports and issues originated from Victoria.

CanadaVictoria Internet
CanadaVictoria TV
CanadaVictoria Phone
CanadaVictoria TV
CanadaVictoria Internet
CanadaVictoria Internet

Telus in Victoria, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:
  • brandonscript Brandon ::1 (@brandonscript) reported from Victoria, British Columbia

    @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

  • tysoup Ty_soup (@tysoup) reported from Victoria, British Columbia

    @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

  • BarbaraDarlin20 Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia

    @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

  • sherryella77 Sherry Merriam (@sherryella77) reported from Victoria, British Columbia

    Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • holtyny Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • tesla_tours Tesla Tours (@tesla_tours) reported from Victoria, British Columbia

    @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • mr_fashion62 stewart gordon (@mr_fashion62) reported from Saanich, British Columbia

    @telusmobility can you please give me Telus mobility loyalty department with out waiting a crazy hour very poor customer relations

  • KdotSewell Katie Sewell (@KdotSewell) reported from Langford, British Columbia

    Been advised I have no service - phone, internet or cable and I have to wait 3 business days to get it fixed. Something doesn’t seem right @TELUSsupport @TELUS We’re a 6+ year customer.

  • Corey_Wood Corey Wood MB (@Corey_Wood) reported from Central Saanich, British Columbia

    @ShawInfo well it’s been a good run... 25 years with you but due to your lack of flexibility I’m going to @TELUS ... too bad really!

  • ITeachTimmy Tim Hewitson (He/Him) ?️‍? (@ITeachTimmy) reported from Victoria, British Columbia

    .@TELUSsupport Hi there! I’m traveling in BC and my TELUS iPhone keeps defaulting to AT&T network. I’m still in Canada and under manual cellular search TELUS still appears but won’t connect. Please reverse any charges I receive.

  • karinhedet Karin Hedetniemi (@karinhedet) reported from Victoria, British Columbia

    The first time I have ever resorted to a public plea for absent customer service. @TELUS @TELUSsupport please contact me immediately to make it right.

  • tm96 tracy martell (@tm96) reported from Victoria, British Columbia

    @Rogers @RogersHelps any news on the new platform to support the @apple watch? ETA? @TELUS @Bell

  • barrie01 Barrie (@barrie01) reported from Victoria, British Columbia

    @TELUS already twitted Telus support. Get me fibre or I’m gone.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • infamousthorney Shawn Thornewell (@infamousthorney) reported

    Hey @TELUS @TELUSsupport I’ve been on hold for 2hrs!! Wtf??

  • DustinMorris13 ░D░M░ (@DustinMorris13) reported from Calgary, Alberta

    Dear @Rogers, please fix the texting issue to Telus phones. Thank you.

  • Gam3t3ch Gam3t3chElectronics (@Gam3t3ch) reported

    @TELUS and @TELUSsupport good to see your treating long time customers like crap in these times.

  • HarvYEG mark (@HarvYEG) reported

    @godougwinters @pete112219695 @jkenney Dear Mr Gomper, as a former union member and activist and as a customer and retiree/investor, I understand perfectly. Telus (or any corporation) has never given me a discount for opting out of their non-"traditional" lobbying or spending.

  • KKanderka Kyle Kanderka (@KKanderka) reported

    @Shawhelp My 2 year internet600 plan is ending soon and I’m looking to start a new contract. My options are I stick with Shaw, pay a minimum of $40/month more to get the same internet I have now, upgrade to 750 for $35/month more or switch to Telus for $4/month more. Wtf Shaw

  • Elishagoodin Elisha gone hermit 🤪 (@Elishagoodin) reported

    Lol, I don't know if it's sad or funny but I finally got 50 Telus points so I can apply it to my next month bill & now I'll finally have the money to get new runner. I don't think these will last another month. Juggling money is skill when you've been poor all your life.

  • KingReploid snesbian (@KingReploid) reported

    I just watched a Telus ad that was showing retail workers in masks serving folks set to like uplifting music and it was depressing and disgusting just ******* pay people to stay home so nobody else has to die **** off

  • Dtraslerwriting Damian Trasler (@Dtraslerwriting) reported

    @Shawhelp your Direct Messages don't go to humans? Why are they being signed by "Jesse" if "this is not a live service"? My wife is suggesting we move to Telus.....

  • mo75ka Kayhan Moa’yeri (@mo75ka) reported

    @TELUS @TELUSsupport technician showed up for installation with no PPE and left the place and assured us for tomorrow installation at the same time! he insisted no need to call 4 reschedule! but @telus refused to reschedule tomorrow!! worst customer services in this industry!

  • HashpipeG Peter Danklage (@HashpipeG) reported

    @TELUS why does it take 12 days after an appointment to get our internet installed. When we had an appointment set up 2 and a half weeks in advance, and your costing my family money. Why does anyone use you as a provider again? Is it your horrible customer service, I guess so.