Telus outages and service status in Victoria, British Columbia
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Victoria, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Victoria, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Victoria, British Columbia
The most recent Telus outage reports came from the following cities: Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria
|
2 months ago | |
|
Victoria
|
Phone | 2 months ago |
|
Victoria
|
TV | 2 months ago |
|
Victoria
|
TV | 2 months ago |
|
Victoria
|
TV | 3 months ago |
|
Victoria
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Victoria, British Columbia
Latest outage, problems and issue reports in Victoria and nearby locations:
-
🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British ColumbiaSwitching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
-
H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
-
Jody Klassen (@bellasugarsega) reported from Langford, British ColumbiaI was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
-
Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
-
Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
-
Reg Brick (@hellonature) reported from Colwood, British Columbia@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
-
Penny Holt (@canukgenie) reported from Saanich, British Columbia@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
-
Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
-
Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British ColumbiaWhy ******** does telus keep calling me at 745pm every night and hanging up? Get real.
-
Brandon ::1 (@brandonscript) reported from Victoria, British Columbia@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
-
Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
-
Revheidi Koschzeck (@RevheidiK) reported from Langford, British ColumbiaHow is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
-
Brent Smithurst (@brentsmi) reported from Colwood, British ColumbiaAll I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
-
Ian holt (@holtyny) reported from Victoria, British Columbia@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
-
Ty_soup (@tysoup) reported from Victoria, British Columbia@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
-
Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
-
Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
-
Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
-
West Coast Coco Mermaid 🧜🏾♀️ (@sherryella77) reported from Colwood, British Columbia@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
-
Sherry Merriam (@sherryella77) reported from Victoria, British ColumbiaGoing on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Don Elkington (@don_elkington) reported@LoveMy7Wood @TELUS My error.. Telus is Philippines and Rogers, India. AI helps them..: note the hold time out; AI explains issues and responses provided for them. So cool; so Canadian.
-
Albertan AF (@AlbertanAFk) reported@lesterbenz Yes they’re fine. Telus towers / same coverage. More of a self service kind of company.
-
AB_Wild_West (@AB_Wild_West) reported@TheRiversEdgeAB I'm never dealing with Telus for the rest of my life. I'd go without before dealing with them again.
-
Pamela Jill Garrison (@PamelaG63253553) reportedI hate cell phones. I noticed it 15 yrs ago. Cancelled it 6 yrs ago. Flip phone, no data. Best choice ever. Telus asked if I could be ok without, my reply, that is the problem, we don't need them. I only hope for massive cancellations. They will listen then, no more control.
-
sarah (@s4rah_dev) reported@gisellegeneral Ranchers can have the same issues as homes with basements. Just look at the Walmart and the Telus science centre floods…. Neither have basements. Plumbing devices like backwater valves and sump pits are truly your best option no matter what you build. A lot of the time it has to do with your neighbourhood sewer system, rather than your actual home.
-
Adelhyde (@IamSpaceSatan) reported@dove_of_babylon @StarboardColors Well, the humans on the back end then have to go through and make sure for future queries that the information being given to the LLM gets the info correct. Or that is what would happen if companies like Telus International actually gave a **** if the information is correct.
-
p (@SkeeterIRL) reportedMad how every cork gay is friends with every other cork gay and if you didn't work at Apple or Eli Lilly or Telus you're never going to be friends with any of them.
-
ChinoAleman (@chinoalemano) reportedJUST IN: $ERIC just reported Q2 2026 earnings. The post below reads the 3 paragraphs of CEO commentary. And Olyth's right, it's exactly 3. I read the other 43 pages of the filing. And it's bullish for $AMPG. The AI connectivity layer isn't just in Ekholm's closing line. It's in the numbers. Receipts: ➟ Inventories jumped SEK 7.3B (~$750M) in six months. The highest level in the six quarters they disclose. Their stated reason, verbatim: "ahead of planned Q3 deliveries". The giant is loading shelves. ➟ Q3 Networks sales: guided ABOVE 3-year average seasonality. And the margin warning everyone sold? Their stated cause: "higher volumes of network rollout projects". Too much deployment. Read that twice. ➟ The "FCF collapse" headline says Q2 down 85%. The filing says first-half FCF UP 19%. The cash didn't vanish. It became radios, sitting in a warehouse, waiting for H2. ➟ Q2 adjusted gross margin came in above the HIGHEST analyst estimate on the street. The market sold the warning, not the execution. ➟ And the AI layer this post flags? Not just words. An AI drone-sensing demo running on live cell towers made Ericsson's top 3 strategic highlights of the quarter. Network-as-sensor just became earnings-report material. ➟ Dell'Oro, cited inside Ericsson's own report: global RAN market stable in 2026. The pie stopped shrinking. The next wave of orders is what's up for grabs. So put it together. The biggest Western RAN vendor just told you AI-driven connectivity is the next wave, stocked a warehouse for an H2 deployment push, and guided volumes above seasonality. $AMPG is the only American company designing and selling an open 64T64R Massive MIMO O-RAN radio. Standing in front of that exact wave. With management's signaled Q2/Q3 carrier deals going straight to POs. The category is proven. The wave is loading. AMPG's job is execution. August tells us. Tell us. Telus. Not financial advice. I'm long $AMPG. DYOR. 📡
-
King Zora (@camdogfish) reportedNew hobby when "Rogers" or "Telus" calls you is just act like you don't know anything until they start swearing at you and have a nice little screaming match until they hang up
-
ChinoAleman (@chinoalemano) reported$AMPG's CEO just confirmed $AMZN as a customer, alongside CPI and Viasat. Not only that. He mentions $SPCX too. Where? An on-camera interview with Maxim Group's senior analyst. Almost nobody has watched it yet. He's asked where AmpliTech sits in satellite. And the CEO answers with a customer list, verbatim: "Companies like Viasat, Amazon, CPI, all those guys are our customers". Ground stations. Per him, pretty much all the high-end ones. Amazon's logo has been on AMPG's customer wall for a while. What's new is the CEO binding it to the ground-station segment, out loud, on the record. THE MECHANISM almost everyone misses The next 30 seconds of the same answer: "In the past, this was not absolutely necessary". Analog signals forgave mediocre front ends. TV got through anyway. Now everything is digital data. And bits don't forgive: every dB of noise is throughput you lose. Translation: AmpliTech didn't chase this market. The market's physics drifted toward the one thing this company has built since day one: the lowest-noise front end. THE MULTIPLIER A ground station isn't one antenna. It's an antenna farm: arrays of dishes, because arrays buy you range. Now run the CEO's own market math: LEOs launching, MEOs launching, SpaceX launching, Amazon launching. Every constellation needs gateways. Every gateway is a farm. Every dish in every farm needs a front end that lives or dies on noise figure. Constellations compete with each other. Farms just multiply. That's the pick-and-shovel position: you don't need to pick the winning constellation. You sell to every farm. And one precision that matters: SpaceX is named as a market force launching satellites. It is NOT on the customer list. The list is Viasat, Amazon and CPI. THE PEDIGREE This isn't a new lane for $AMPG. It's the founding one. Low-noise amplifiers are the company's original DNA, designed and built in the US for decades. Quantum is the lottery ticket. Satcom is the day job. And the day job just caught a demand supercycle. On terminals: high-speed Ku and Ka band, the CEO's words, "we're in the thick of that". THE PATTERN Same interview: Telus, named. IBM and Google, named. Now Viasat, Amazon and CPI, placed in context. The anonymous era of this story is ending one name at a time. "Lowest noise figures in the industry" is the company's claim, on the record. SpaceX: named as a market, not as a customer. Satcom rides on constellation capex continuing. Cycles wobble. The front end is the toll booth of the ground segment. AMPG was collecting at that booth before the road got crowded. Now count the cars. Not financial advice. I'm long $AMPG. DYOR. 📡