Telus Outage Report in Victoria, British Columbia

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Victoria, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

City	Problem Type	Report Time
Victoria	Internet	3 days ago
Victoria	Internet	3 days ago
Victoria	E-mail	3 days ago
Victoria	TV	13 days ago
Victoria	Internet	18 days ago
Victoria	Phone	20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 7 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  H. Neal Cropper (@RealNealDeal) reported 7 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 8 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Revheidi Koschzeck (@RevheidiK) reported 10 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Jody Klassen (@bellasugarsega) reported 10 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 10 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  Anthony Kershaw (@audiophilia) reported 14 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Cheri S (@Cheri_L_S) reported 24 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Brent Smithurst (@brentsmi) reported 27 minutes ago from Colwood, British Columbia

  All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

• 
  Zach (@zaxbux) reported 30 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Christiane Sadeler (@ChrisSadeler) reported 33 minutes ago from Saanich, British Columbia

  @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

• 
  Tam Jam💲 (@Tamjam3z) reported 36 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 36 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Lloyd Mildon (@LloydMildon) reported 38 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  H. Neal Cropper (@RealNealDeal) reported 38 minutes ago from Metchosin, British Columbia

  @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

• 
  Sarah Campden (she, her) (@scampden) reported 41 minutes ago from Saanich, British Columbia

  I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

• 
  Reg Brick (@hellonature) reported 49 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Brandon Rylow (@brandonscript) reported 50 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 51 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Jennifer Ross (@JRossfamilymed) reported 52 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Morgan (@Morgo_82) reported 8 minutes ago

  @Emir_Kazic Telus did try to call me a few times trying to offer me something, first the timing was bad and then I just couldn’t take the calls as I was busy.

• 
  Lily (@PhotosFromLily) reported 13 minutes ago

  @dariganbori sounds really corporate like Telus or Walmart or some ****. I know what mean. The ones who run off ego. In bad suits.

• 
  evan jellicle 🍋🌾 (@comradeflint) reported 13 minutes ago

  So how bad is lining up for a vaccine at the Telus Convention Centre? I went elsewhere for dose 1.

• 
  Chad K. (@TheKluve) reported 17 minutes ago

  @sameheshak1 @Biz1961 @PierrePoilievre Telus store never closed. They were allowing one customer per employee under guidelines. Which was 2 for 2. How many small businesses that had their doors shut would have benefited from following these guidelines?

• 
  Chris Phillips (@phillipschris12) reported 20 minutes ago

  @TheJenRollins What network? I have a couple iPhones on the telus network

• 
  Bring It (@Bringthemtome) reported 21 minutes ago

  @TekSavvyBuzz I bet if an investigation happened they would find out a lot of gov heads especially in CRTC own a significantly number of telus / bell / rogers stocks. There's no other explanation why they would want to **** over the smaller guys and be anti-competition.

• 
  ℓuxury ✨ (@lux_crk) reported 21 minutes ago

  @sabrinapros @Videotron Telus is better . I have never gone over my data since getting my new phone 2 years ago . You should switch providers girl .

• 
  Kathy (@leafsweetie) reported 25 minutes ago

  @erinxo @TELUS They used to be so good and now they’re in the “IDGAF how we treat customers” category. Used to function like a local service business determined to keep your business and now on par with Rogers and Bell in worst customer service titles.

• 
  Canadian in Alberta (@AndFreedoms) reported 28 minutes ago

  @dgidziu @TELUS @shandro The problem as I see it; Kenney and Shandro have chased doctors away, leaving way too many Albertans without healthcare services. These are the people who will be driven to the Telus/Babylon virtual care This is the UCP breaking our healthcare system and replacing it with private

• 
  TK (@TracyKo42161423) reported 32 minutes ago

  @dgidziu @TELUS @shandro Agreed. I stay away from anything with Telus association. Worst customer service/care in the nation. They have no business being in health. Provide tech behind the scene.