Telus

Telus Outage in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 No problems detected at Telus

Telus problems in the last 24 hours in Shawnigan Lake, British Columbia

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 06/22/2021 09:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 53.80% Internet
  • Phone 21.94% Phone
  • Wi-fi 7.81% Wi-fi
  • TV 7.38% TV
  • E-mail 5.06% E-mail
  • Total Blackout 4.01% Total Blackout

Telus Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent outage reports and issues originated from Sidney, Saanichton and Duncan.

CanadaSidney Internet
CanadaDuncan Internet
CanadaDuncan Phone
CanadaSaanichton Phone
CanadaDuncan Phone
CanadaDuncan Phone

Telus in Shawnigan Lake, British Columbia Comments

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • KaitlynVarin Kaitlyn Varin (@KaitlynVarin) reported

    @readthepeak today highlighted rural connectivity issues through a sponsorship with @TELUS featuring a Telus + Alberta library’s program, which loans internet connectivity to local residents. 🤯 This would have been a great solution for when we had no internet for a few weeks.

  • MoonFigures 💕 Paulie Pocket 💕 (@MoonFigures) reported

    They claim Telus tampered with their lines when they installed the new wiring, but they were with Shaw when the lines were installed and never had issues.🙄 Telus pulled up their lawn and didn't leave THIS mess.

  • gary_prime Gary Crosby (@gary_prime) reported

    You know things are bad when sites will not load & you are sitting less than one metre from the router. #Telus

  • bkusch11 Bob Kusch (@bkusch11) reported

    Need to vent. Am so tired of @TELUS and their poor customer service and reliability of tv and internet. Just spent another hour and a quarter on the line when promised I wouldn't be. Other providers are starting to look very good if things can be made to be reliable.

  • athabaskan93 Breanna Simmons (@athabaskan93) reported

    He was very unapologetic. And extremely rude. Telus use to have great customer service, especially for loyal business customers. Over the past few years, it has declined incredibly. I’m severely disappointed in my @TELUSBusiness experience.

  • athabaskan93 Breanna Simmons (@athabaskan93) reported

    @TELUSBusiness I was speaking with a rep online this evening about how the TELUS bring it back works. And inquiring if I could upgrade two months early or not. Especially since I’ve been a loyal customer for years now. After the rep explained that I would have to pay to cancel.

  • thestevejin ¯\_(ツ)_/¯ (@thestevejin) reported

    the story just goes on and on w/ 3 technician visits, 2 talks w/ tech support managers. it's two weeks later, i'm on hold with telus loyalty (1hr now) to cancel my service & i've had to tell this same story about a gazillion times.

  • thestevejin ¯\_(ツ)_/¯ (@thestevejin) reported

    so i was transfered to a tier 2 tech. or so i thought. i asked this new person, are you a toer 2 tech? they said, well i'm a tier 1 manager. i'm getting frustrated now & all the horror stories of telus tech support are running through my head. i decided to bear down & see.

  • Pastel_Cherry24 🍒 Pastel Cherry 🏳️‍⚧️ (@Pastel_Cherry24) reported

    someone make this make sense my internet is telus, but it runs off of the telus service towers, so it has a service bar on the router when the router had 3 bars a few weeks ago, i had 1100 ping on fortnite constantly my mom moved it back to where it was before

  • truemadlove Dead Heart 💔 🇨🇦🇵🇭 (@truemadlove) reported

    Still on the phone w @telus waiting for another service personnel...transfered to a 5th person now. Don't these people take notes?? #Unbelievable