Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 12/19/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan, Sidney and Shawnigan Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV
CanadaSidney Phone
CanadaShawnigan Lake Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • craigpearce5 Craig Pearce (@craigpearce5) reported

    @StevenTDennis This is not a great solution, but Telus Canada has Call Control. Any incoming call not in my list of known numbers has to input a number to get through. Weeds out auto dialers, must be a real person on other end.

  • pjgilmore19 Patrick pg (@pjgilmore19) reported

    @TELUSsupport I have had a lot of trouble with Telus in the last few months. Please look at my file Phone # 236-591-1960 115 1655 Martin Dr. I had no choice but to cancel as I was loosing at least $100 per day as I rely on my internet connection for work. I had given Telus 3 weeks to fix it.

  • Dr_Janice_Tulk Janice Esther Tulk (@Dr_Janice_Tulk) reported

    Definite flaw in the emergency broadcast to cell phones -- alert received on @TELUS but not @Bell_Aliant -- and could not replay or view it when I missed the first "reading" of the message (volume too low). @nsemo

  • glenspen RGlen Franklin (@glenspen) reported

    @TELUSBusiness I have a daughter who was on Telus, but her service always ended once she got off hwy 1 out of AB, BC. I was on a trip with a woman who had Telus & it was pretty similar. Disgusting actually! Never for here. They don’t make deals with other telcos that work for their customers.

  • alexposadzki Alexandra Posadzki (@alexposadzki) reported

    Zainul Mawji says it comes down to ensuring that the environment allows everyone to copmete. Telus is confused about why the merger is required, she says.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    Telus raises issue of Gameplus (available only on Rogers Cable). #CRTC ruled on that issue that it wasn’t “television programming” because users could choose camera to view and thus got raw feet instead of a produced show.

  • ryan_dauphinee Ryan Dauphinee 🇨🇦 (@ryan_dauphinee) reported

    Its time @Rogers got their **** together. 5 spam calls since 7am. Seriously is @Telus can have call control why cant you. I know where my service is headed if nothing changes by end of my contract.

  • SilviaS_101 I got dressed for this?❤️ 🇨🇦 (@SilviaS_101) reported

    @jkenney Would be great if they actually input the record of our shots from the telus convention centre from May. We are in lock down and double vaxed

  • alexposadzki Alexandra Posadzki (@alexposadzki) reported

    Telus mentions 2017 incident in which Rogers unsuccessfully tried to deny Telus access to its Sportsnet service.

  • alexposadzki Alexandra Posadzki (@alexposadzki) reported

    Zainul Mawji says it comes down to ensuring that the environment allows everyone to compete. Telus is confused about why the merger is required, she says.