Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Sidney |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Sidney |
||
| Sidney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Allen Allen
(@Glourung86) reported
@TELUS I need my Norton pin code but I can not call! I need a way to email for help! I do not have the ability to call!!! Why does your online tool not allow me to talk to a representative for the Norton pin? Your automated Relus assist does not help!
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Sherida Charles
(@SilveryCurls) reported
@Senseofhistory @TELUS Agree. I think @TELUS should not allow this type of customer abuse.
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Jordan Fraser
(@CameraHole) reported
Watching #canucks/#flames on @TELUS pik tv for the first time. This is the worst stream I've ever seen and you charge $14 for this?!?! Choppy and seizure inducing. What a rip off. But this is how telecoms work in Canada. Criminal.
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KySpeak
(@KylieSpeak) reported
@TheJenRollins @TELUS 4) stop accusing ME & send me the 📞 (which I received the 2nd time). I’ve NEVER IN MY LIFE had such heinously bad service from any company & they are forever banned from my home in any capacity. I can still hear this agent swearing at me & calling me a thief & hanging up on me
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Trillium41
(@SGallagher_BCON) reported
@sunlorrie It would probably help if there was some sort of comprehensive policy discussion rather than quietly feeding bits and pieces of delivery to corporations like Shoppers and Telus.
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Thavisha Fernando
(@Thavi_stf) reported
@TELUSsupport is the service down in the lougheed/Coquitlam area? #lougheed #Coquitlam #telus
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Brad
(@what_brad_said) reported
@TELUS I have been on the phone all week, was promised a call back, and I still have no internet. How do I contact you? How do I solve the problem? This has been beyond frustrating.
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Dale & Archie Miller
(@Senseofhistory) reported
@SilveryCurls @TELUS We had the same thing yesterday - 12 calls bet 4 & 5. They were all listed as Telus land line, New Westminster with no name attached. We never answer a call we don't recognize so I don't know what the automated voice would say. Extremely annoying 😒.
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Brad
(@what_brad_said) reported
How many tweets does it take to resolve my issue? @TELUS
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Sunny
(@sunnysummersea) reported
@TELUSsupport Hi Telus. My internet is not working again. Please advise! Thanks in advanced