Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 01/11/2026 12:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Sidney and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney E-mail
CanadaSidney Internet
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • merhaylamlee Allye (@merhaylamlee) reported

    @TELUS I absolutely -love- your service. Your Customer Service reps are amazing. The one slight irk I have is with your online orders. Each time I order from your site, it takes -weeks- for shipping. Arrives quickly mind you. Just the shipment part takes a long time.

  • nigelhotdogg Loopy X. HotDogg (@nigelhotdogg) reported

    @LanceStorm @TELUSsupport They do not treat a living legend. Telus, get on the ball.

  • z70433 Yura Ka (@z70433) reported

    @TELUSHealth Lol, never seen Telus ads before. 10 min ago I went on Telus website, in like a year, and BAM! Telus ad. Tracking much??

  • migzmichaud miguel l. michaud (@migzmichaud) reported

    Absolutely terrible service! I have no telus for four days they say earliest would be Sunday! You've got to be kidding me now I sit home watch the walls dry #telusalberta

  • d2_clips Aleksandure. (@d2_clips) reported

    @TELUSsupport hey. You guys cut my phone off even tho I made the payment. And it says my Telus acc doesn’t exist. Can you help please.

  • Jon_Lamont Jon Lamont (@Jon_Lamont) reported

    @macfisto1991 @MobileSyrup No problem! Rogers, Bell and Telus all offer those types of plans, which is nice, but they're fairly pricey. Unless you need the big data cap, no overages or 5G, I'd stick with one of the flanker brands since they're a bit cheaper

  • Shocker1236 Doug Evans (@Shocker1236) reported

    @LanceStorm @TELUS I'm with Telus as well, same issue since the beginning of June. I went back and forth with Telus customer service and WWE customer service, both basically telling me it was the others fault. This looks to be an issue on WWE's side. Because with Telus the live channel and feed has

  • rynnien 🤡 RYNN 🤡 (@rynnien) reported

    @tommygreen99 @TELUS @ATT mannnn this sucks we pay too much for wifi for it to be scamming us like this

  • WaterAries Zoey ₪ ø lll ·o. (@WaterAries) reported

    @TELUSsupport I have been with Telus for a long time, all services are with you. But now I have 2 devices I asked for warranties on and I wasn’t given. Ow I have two devices I’m paying for and can’t use. What. The. ****. I’m so disappointed. I’m never ever doing this again.

  • Raphleta Raphleta Taylor (@Raphleta) reported

    @telus release my telephone number you crooks. I know this is what it is all about my telephone number. You damn #Canadian corporate raiders.