Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Shawnigan Lake come from postal codes V8H.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (57%)
-
Phone (19%)
-
Wi-fi (11%)
-
TV (7%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan, Sidney and Shawnigan Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
TV | |
| Sidney |
Phone | |
| Shawnigan Lake |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
-
michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
-
Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
-
Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
-
Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
-
Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
-
Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
-
Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
-
Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
-
Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
-
Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
-
Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Posy
(@posypjjohnson) reported
@TELUS Love the moccasins. But l need Telus to stay out the woke crap and be a phone company.
-
👻 Adam 🎃
(@Adam_Boyl) reported
@RE_MarketWatch I've been feeling really bad about inflation, so I called Telus and told them they can just charge me more money as a thank you for the great service
-
Maulik korat
(@koratmaulik) reported
@TELUS @TELUSsupport Hi, Are you guys charging for inapp purchase of $20 from last 2 months. When I went to store about this thing they say call to 611 and when I call to customer service sorry we dont have excess to this details. Please refund my last month money else I switch.
-
Miss Janice Henderson
(@chicklets_1999) reported
@peggy_blair I switched to Telus years ago, and have loved the fact that I get service where ever anyone else does!
-
🇬🇾 Sandaidh mac Ðòmhnaill
(@SandyMDonald) reported
@wendibloomenth1 @adriandix Find a small pharmacy with a good customer service ethic; walk through the door; you will be served with both current shots, if requested. @AdrianDix needs to retire - or be retired; pharmacists are being forced to pull the slack for Dix's "interesting" relationship with Telus.
-
Harold Feit
(@HaroldFeitNS) reported
@PeterVogel @TELUS That definitely won't go over well in Atlantic Canada right now for customers of bell who are still on legacy copper for phone line. Outages of one service should NOT cripple all services offered, especially not when 911 access is being put in jeopardy.
-
Rage Against UCP
(@darkmoodie) reported
@TELUS so we pay a ridiculous amount for NHL Centre Ice and the games are being shown on a feed from 1990? What absolute garbage. Last night. Tonight. Fix it or I will be getting a refund. #bushleague
-
McOilers
(@McOilers) reported
It's quite likely that if a contest we're to be held for the worst functioning website on earth, Telus would win it in a landslide. That site is painful to try to use. Forget about it if you're on a mobile device, it ain't happening.
-
KPalmerGordon
(@KPalmerGordon) reported
@TELUSsupport @TELUS I have been on hold with your so-called help line for 80 minutes and counting, to get you to remove an unsolicited roaming charge on my mobile account. Totally unacceptable.
-
Mau
(@maumcg) reported
@peggy_blair @OatesWm Peggy, use that info when you’re talking with them. We used to have dropped calls all the time because of a service dead spot in the middle of Surrey. We were on telus at the time, but they took a % off our bill until a new tower was installed.