Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 01/19/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaSidney E-mail
CanadaSidney Internet
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jefflarsen80 Jeff Larsen (@jefflarsen80) reported

    @BNNBloomberg @Telus will see me as no longer a customer if this goes through

  • JChamanchi Javid Chamanchi (@JChamanchi) reported

    Telus is not the Telus it used to be,! I just left Telus after about 24 years when it was Clearnet , but unfortunately the company has been changed slightly to worst,!

  • BaconbitsRJ BaconbitsRJ (@BaconbitsRJ) reported

    Can anyone in @peacecountry recommend a reliable cell service provider? @telus is an absolute joke. No service beyond 2 miles from a tower, randomly dropped calls, lousy switching between towers. I am sick of paying ridiculous prices for garbage service

  • _AllanThomas_ Allan Thomas (@_AllanThomas_) reported

    @SwimandOhmm 1st time since I have been their customer (since 1999 I believe it is) that they have ever done that. I assume it is a new business practice from them. Sketchy to me, and even if others do it, I expect Telus to stick to their usual standards

  • sandragov Sandra Govender (@sandragov) reported

    @CBCNews Surely this fee has always been imbedded in their service contracts. It’s ludicrous to suggest Telus can’t cover that cost.

  • mbazyl Martin Bazyl (@mbazyl) reported

    @RogersHelps So you never read my tweet then did you, as i clearly stated that i continue having these problems, and im answering you only because im tethering from a @TELUS phone

  • BGauntAssociate Breton Gaunt (@BGauntAssociate) reported

    @SteveI26827992 @BNNBloomberg @TELUS Do you have any data to support this Steve?

  • hayward_beth beth hayward (@hayward_beth) reported

    @TELUS hey how did I get from next in line to 8th?! Second time this week waiting on Telus for hours on end, help?

  • paisleymedia2 Michelle Muldoon (@paisleymedia2) reported

    Looking for a new cell phone provider. One thing I know, it won't be @TELUS. Service charge for credit cards? Cash grab that is unacceptable.

  • rlptbob Bob Andrighetti (@rlptbob) reported

    @TELUS Stupid!