1. Home
  2. Companies
  3. Telus
  4. Shawnigan Lake, British Columbia
Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Shawnigan Lake, British Columbia

The most recent Telus outage reports came from the following cities: Duncan, and Sidney.

CityProblem TypeReport Time
Duncan Internet 9 days ago
Duncan Phone 11 days ago
Sidney Internet 12 days ago
Duncan Phone 12 days ago
Duncan Internet 24 days ago
Sidney Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • holtyny
    Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • Captnwilly
    Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mjeso
    michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • tessvanstraaten
    Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Oilersfan87
    Dillon Dyck (@Oilersfan87) reported

    @SamsungMobile , @TELUS please take this piece of **** S22 back. Sitting in my pocket and dying over 12 hours is not satisfactory. #annoyed #garbagephone

  • larrytruckerguy
    Larry D (@larrytruckerguy) reported

    @RobertChaulk @Bell I used Telus when I lived down there. Very happy with them.

  • BrettLindros1
    Brett Lindros (@BrettLindros1) reported

    @TELUS my alarm went off @ 11pm saying a window was broken and carbon monoxide was detected. Neither was true but scared us - called the fire department myself. Telus did nothing. Never called authorities or me. I called them and was told someone would call me. #bullshit

  • oilcountry84
    James Doherty (@oilcountry84) reported

    @telus this 5G feels more like 3G, and it's hindering my ability to watch the #oilers #telus. Terrible coverage. #streaminglife

  • cryptopillar
    HYPERCONNECTED 🧠⚡🔴 BitcoinLaw (@cryptopillar) reported

    .@TELUS is impossible to work with. Cancelled service due to incorrect billing. Now getting monthly overdue costs for account that cancelled in March. 1hr min wait for voice support, run in circles, no further ahead, no accountability. Agent promises to help, does nothing #Brutal

  • Runesai
    Chris (@Runesai) reported

    @MobileSyrup Shaw. I dropped Telus as soon as I bought my own house. Telus is one oood at one thing. Horrid customer service. Probably the worse I have ever had from any company.

  • Chanellover87
    Neetu Tobin (@Chanellover87) reported

    @Shawhelp @TELUSsupport Telus it looks like Shaw doesn’t want to help us. What can I do to switch my services. I got hung up on twice and treated so badly. Please help so i don’t need to continue with them

  • BrettLindros1
    Brett Lindros (@BrettLindros1) reported

    @TELUSsupport my alarm went off @ 11pm saying a window was broken and carbon monoxide was detected. Neither was true but scared us - called the fire department myself. Telus did nothing. Never called authorities or me. I called them and was told someone would call me. #bullshit

  • doug_strader
    Doug Strader (@doug_strader) reported

    @PrimeVideoCA Prime not working on Telus here mid Vancouver Island. Time to switch to Shaw.

  • CommonSenseSoc
    Common Sense (@CommonSenseSoc) reported

    that post 6 am coffee, interrupted until 7 am due to a power failure... stuff later course, with the failure we have @telus changing my IP *again* because they are not smart enough to keep the old one, causing major problems with secure logins.. asshats