Telus outages and service status in Shawnigan Lake, British Columbia
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Telus
Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Shawnigan Lake, British Columbia
The most recent Telus outage reports came from the following cities: Duncan, and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan
|
Internet | 11 days ago |
|
Duncan
|
Phone | 13 days ago |
|
Sidney
|
Internet | 14 days ago |
|
Duncan
|
Phone | 14 days ago |
|
Duncan
|
Internet | 26 days ago |
|
Sidney
|
Phone | 1 month ago |
Community Discussion
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Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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michael eso (@mjeso) reported from Sidney, British Columbia@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Bill Perry (@Captnwilly) reported from Sidney, British Columbia@TELUSsupport how do we get Telus technical support to call us at home?
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ralph Grabowski (@upFronteZine) reported@mat8iou This one also rejected my gmail address. Odd thing is, my telus account is a business account. I s'pose it's a crude but ineffective way to cut out non-valid requests.
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Kate (@kjlto1) reported@Leah_Holiove @Shawhelp Not too many problems with Telus…fibre optic is 👍🏼. Have had them for years.
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Vicky Gilker (@VGilker) reported@Leah_Holiove @Shawhelp Shaw is awful, wouldn’t go back to Telus
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☀️ Serena-Rae ☀️ (@MoarNoodlez) reported@janahealer i was with bell and paid $170 per month and now pay $120 per month with telus (but have kinda ****** service) i am in alberta
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IslandMedic (@island_medic) reported@Leah_Holiove @Shawhelp Had Telus for quite a few years now, booking a tech is easy, never waited for more than week, usually within a couple days. LOVE fibre optic internet! Shaw sunk their money into expanding their services (ie their phone system) instead of technology like Telus (Shaw tech told me
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia@TELUSsupport I seriously can’t remember how many times I’ve filled out your “Bring the TELUS PureFibre® network to my neighbourhood” form. TELUS marketers even call us to sell us PureFibre, only for us to have to explain to them that for some unexplainable reason @WestVanDistrict isn’t served
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Canadian Chris B (@CanadianChrisBa) reported@CP24 Honestly, Telus and their money hungry executives can **** off.
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Jim Driedger (@jaimz39) reported@TELUS I am in need if unlocking my daughters phone. Older phone given to her and it’s not on a plan. Can you help?
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Chandandeep Bedi (@BEDI_CHANNI) reported@bankofcanada RBC and TELUS calling Till . Hey Tiff we made record $13 billion profit this year. We are good for next 2 years. Tiff then said ok so I can **** hard working middle class Canadians now. Send my $15 million cheque and vacation package by mail.
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Gmazz (@Gmazz1) reported@Leah_Holiove @Shawhelp Telus is so much better. Especially on the service end of things. They also dish out discounts to their existing customers like crazy. All u have to do is ask. I’ve been with them since they began Optik TV