Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 12/03/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan, Sidney and Shawnigan Lake.

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City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaDuncan Internet

Community Discussion

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • parismarx Paris Marx (@parismarx) reported

    @skogsdyr_ this is why even the sask party can’t manage to privatize SaskTel! though it’s sad manitoba and alberta got away with it — and certainly didn’t help their people. MTS is now part of Bell; AGT became Telus when it was privatized, then acquired Ed Tel and merged with BC Tel

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @fanCRTCProfling data service won’t “fail over” to another carrier because it always connects to the APN of your home network. So if Rogers is down, you can’t do data because Bell or Telus can’t connect you to the Rogers APN.

  • AshPash2Lit Ash Pash (@AshPash2Lit) reported

    Trying to get through to @Rogers customer service is draining as hell. The call keeps dropping....ironically. @TELUS, what's up?

  • drrntng darren (@drrntng) reported

    @TELUSsupport @TELUS my network connection drops frequently on devices i am hardwire connected to, all while using fiber optic. Please help, this cannot happen again. @Shawhelp

  • DarkLeelan31 James (she/her) (@DarkLeelan31) reported

    Oh @TELUS @TELUSsupport trying to rip us off after a year of crap service. First: when we signed up, we were told Fibre would be here soon. Nope. Second; within months we couldn’t watch tv. It would freeze, unfreeze, freeze. Multiple times a minute. Outside box issue. Third:…..

  • sage_like_grace Okanagan (@sage_like_grace) reported

    Damn @TELUS offering me a phone on contract only to take it away because my credit isn't great. Ive been paying my bill for 6 months already so send me a new phone

  • PrimeBane PrimeBane™ (@PrimeBane) reported

    @RKM17 @omegamoose I looked at t Mobil For the time I'll be there it's cheaper to pay the stupid Telus roaming charge

  • stevedeleeuw Stevie D (@stevedeleeuw) reported

    Hey @TELUS. You guys are terrible at your job. None of stores can actually help me change TV packages. I have to call and wait on hold for hours??? ****. You’re trash. Customer lost

  • Towelie_is_back Towelie (@Towelie_is_back) reported

    @MobileSyrup As if Bell and Telus never do any maintenance 🙄

  • equidemm Michaela 📸✨ (@equidemm) reported

    I’m with Telus, my mum is with Bell, but we’ve both been having such bad issues when making phone calls, whether it’s FaceTime audio or actual calls, since the outage.