Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 11/25/2025 00:25

November 25: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan, Sidney and Shawnigan Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaDuncan TV
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaDuncan Internet
CanadaDuncan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Patriotcanhelp Cp123 (@Patriotcanhelp) reported

    Telus mobile internet Hub service Sucks you request a call back when they call you back you wait 10 minutes on hold and they say they aren't available. Last time I received a call back Mgr he said in broken English "you have contract you pay service or not " Infuriating at best .

  • Hockeybabe3 Julie:) (@Hockeybabe3) reported

    Anyone else having issues with Telus cell service this week?

  • Aerialslayer Aerialslayer (@Aerialslayer) reported

    Okay it looks like @Telus Mobile is having issues currently.

  • OGNexzen NexZen (@OGNexzen) reported

    @Aerialslayer @TELUS ya mines is down too

  • AlexPowerMD Alex Power (@AlexPowerMD) reported

    @TELUSsupport When on airplane mode, you can’t access wifi to send any messages. That is non-scensical. Unless Telus is attempting to cause users to incur roaming charges, a solution should be provided.

  • _ironmack A. Mhacky (@_ironmack) reported

    Is telus down??

  • aliciabeesha78 Alicia Argenti (@aliciabeesha78) reported

    Guessing Telus is down? @TELUS @TELUSsupport

  • RolandCreative Roland (@RolandCreative) reported

    Gotta love both Telus and Rogers dropping service in the middle of the day. What a joke lmao

  • HomieCBigD1 Reptilian Hater (@HomieCBigD1) reported

    @gmbutts Damn right, unvaccinated will be coming for our money you guys owe us. @telus I hope I can sue your *** for $200k when the time is right

  • LauraMarkusGuy NoOneWhoMatters (@LauraMarkusGuy) reported

    Hey @TELUS I have always been pleased with your service (over 15 years) but with the data outages and now jumping from service, to no service, to SOS only: repeat. My contract just finished with you and I was on the fence about my new phone and plan. Bad timing for you.