Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Sidney |
Phone | |
| Sidney |
Phone | |
| Duncan |
Internet | |
| Sidney |
Internet | |
| Duncan |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Bushra
(@BushmajBushra) reported
@TELUS any update for Nolan hill outage?????
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HM00
(@HomiMirza2) reported
@CP24 Telecom is oligopoly in Canada. Prices won’t come down. Just empty promises. Wouldn’t really make a difference , even Rogers uses Bell fiber optics in some areas. Fido / Virgin similar prices , Bell, Telus and and Rogers same plans - only difference is the customer service.
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mushisushi
(@mushisushi) reported
@TELUSsupport - Telus website is never working when I try to check my bill and try to pay. Logging in took multiple attempts to load, bill would not load. What's wrong with the site?
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Karen Roberts 🎬🎥
(@Karen_L_Roberts) reported
Worst Customer Service from @TELUS @TELUSsupport 3 tries to get though and I have to go through that automatic system it’s useless, once I get past that on hold for 15 mins then the phone will ring 3-5 mins, then cuts offs. All this to fix something I was pressured to purchase.
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Kevin
(@KpHeaney) reported
Hey @TELUS Why don't You PAY ME, to take the 5 BILLION surveys you guys send to me every time I'm forced to call Customer Service? Please take this 10-12 Minute Survey. Uh how about $50? Or 2 months free?
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Nobody's Fool
(@Canadian_Guano) reported
@Telus now charges you 1.5%+GST if you pay your bill with a credit card. Will do anything to bleed you dry. Well time to go looking for another cell phone provider. Cell phone charges should be going down, but with @telusmobility they keep on going up.
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Peter Menzies
(@Pagmenzies) reported
“The Big 5 CDN communications, Internet and media conglomerates—BCE, Telus, Rogers, Shaw (Corus) and Quebecor—saw their revenue, individually and collectively, rise to $63.7 billion, an amount equal to a little over two-thirds of total revenue across the network media economy.”
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New Stevie
(@Scubasteve_1981) reported
Hey @TELUS @TELUSsupport can you please stop selling my phone number to 3rd parties. I've been a client of yours for a few months and have never with any other company recieved so many spam calls. Time to stop this. It's terrible business practice
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Mj
(@Mj85123772) reported
Telus customer service sucks!!!!!!! #telussucks
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Saturnine
(@MissVolkov) reported
@TELUS I've been calling your lazy asses all morning only to be transferred when an "agent" is available, wait while ringing endlessly, then hung up on. Wtf?