Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 12/02/2025 06:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan, Sidney and Shawnigan Lake.

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City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaDuncan Internet

Community Discussion

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JMichaelWaller J Michael Waller (@JMichaelWaller) reported

    @potkazar .@potkazar: “‘There are many in this company both in the lower ranks and even in the higher ranks who openly say they support the regime in Iran,’ said one Telus employee…. ‘Many of the employees in the company are Iranian students who travel to Iran, where they are trained…’”

  • musicislove127 Jeanette.G (@musicislove127) reported

    @angelaxo_98 @Ticats @TELUS Are you using data since it's not working with wifi

  • BCBoisvert Brian (@BCBoisvert) reported

    @telus users beware Telus added a product TELUS Online Security - Standard with out my permission and have charged me 2 months for a service I never wanted. Review your bills to see if you are being charged for this. Going to be demanding a credit for every month they billed for

  • MyTwoCents000 My Two Cents (@MyTwoCents000) reported

    @MercedesGlobal @theoargitis Too late, Huawei's been imbedded in Telus' wireless network about 20 yr now

  • BeaumontPhysio Beaumont Physio (@BeaumontPhysio) reported

    Ugh @Shawhelp our phones & internet are down…. Again….Please don’t tell me to call you. The amount of business I lose because you are so inconsistent & with no reimbursement. Beyond frustrating. Will definitely be switching to @TELUS as you can’t provide the contracted service

  • ingenity KennyJ (@ingenity) reported

    @AlbertaLeonidas Colour me a skeptic. Our govt has a huge woody for surveillance data. Telus has stopped implementation, but, they are not removing any switches from the network. In theory, it just takes one in the configuration to siphon metadata. Who knows, how do we verify?

  • JonestownJimbob Jimbob of Jonestown (@JonestownJimbob) reported

    @TELUSsupport Can't count. ANYWAY last one in the thread, here's an idea for one that doesn't insult your customers nor lie: "Please consider the environment printing this bill; Telus offers quick and easy online payment that can help you save trees and time. See < >" Boom. How hard is that?

  • JonestownJimbob Jimbob of Jonestown (@JonestownJimbob) reported

    @TELUS I don't know what you get from it, but telling an outright lie to your customers on every bill is unacceptable. It is PERFECTLY fine processing at a financial institution. Don't ******* lie, the world is full of them, and nobody needs your **** added on the pile.

  • boswellparadise Val Kaufman (@boswellparadise) reported

    @kaufchris @TELUS Way to go @TELUS, I guess you will be reimbursing this customer their daily pay for not being able to do their jobs for 5 days!!!!

  • MyTwoCents000 My Two Cents (@MyTwoCents000) reported

    @surveilz @nationalpost Too late they've been imbedded in Telus' wireless network about 20 yr now