Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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The latest reports from users having issues in Shawnigan Lake come from postal codes V8H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 11/19/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan, Sidney and Shawnigan Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaDuncan TV
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaDuncan Internet
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ThymelessC Summer Oakes at Thymeless Cottage (@ThymelessC) reported

    @CanadianCdnmom @TELUSsupport We have a Telus hub. Piece of crap they sold us on a 2 yr contract but a 1 yr warranty. Hobbles along most days but not working well at all today.

  • chvyshld chvyshld (@chvyshld) reported

    @DestructoDawn doesn't change the fact that telus does not have reliable service and their customer service is the worst. no internet is a big deal when its down in our house.

  • BjhBrian Brian Halpin (@BjhBrian) reported

    @Dan_GT2 @BMO Remembering when a cut cable led to landline phone outage. Took about an hour to get thru the various hoops until reaching Telus Customer Service.... in the Philippines!😠

  • marchaslam1 Marc Haslam (@marchaslam1) reported

    @rodmickleburgh We’ve had Telus Optik for years, just upgraded to their fibre optic. Difficult to speak to a human but when you do finally navigate through the automated system they are helpful & the technicians are excellent. My only complaint is their billing is horrible, lots of errors.

  • JonVPerez Jon Perez (@JonVPerez) reported

    @TELUS @TELUSsupport I applaud you for your great "customer service." I encountered some problems, but no one has helped me resolve it. This is the second time that I got screwed. I'm sure this will again be ignored, still I want to post this.

  • dreamcgowan dreamcg (@dreamcgowan) reported

    @TELUSsupport Hello friends! My PikTV doesn’t work on my Apple TV, it’s what Telus gave me instead because my Pik box didn’t work. It says it’s connected but I can’t login since it says I already am but I can’t access anything or navigate anywhere or mirror it. Pls help 😭

  • tygerpatches Mira 🇨🇦🇭🇷🇯🇲🇺🇸True North! 🗣 (@tygerpatches) reported

    @MarkPavelich @Shawhelp @TELUS OMG so True! The worst is “Are you still watching” WTH?

  • beatoabhunter John V (@beatoabhunter) reported

    @TELUSsupport @TELUS way to go telus, great customer service! Been on hold over an hour and a half and still no help. Not cool!!

  • Tfoulon16 Taylor Foulon ✨🌚 (@Tfoulon16) reported

    Literally can’t wait to get back with Telus when my phone contract is done. Fido is the literal worst. 🤬

  • bkarimib Bobby Karimi-Busheri (@bkarimib) reported

    @MarkPavelich @Shawhelp @TELUS They are both horrible