Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 12/24/2025 05:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan, Sidney and Shawnigan Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV
CanadaSidney Phone
CanadaShawnigan Lake Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • aaronhoyland Aaron Hoyland (@aaronhoyland) reported

    @jesssicrap @TELUS I had no service for 10-15 minutes. It’s still showing zero bars of service, but it seems to be working again.

  • jamthefed Joe Martin (@jamthefed) reported

    @mikeFAIL @notthatkristen My wife's was down earlier, then mine went down 10 mins ago. Seems to be a bunch of people on here messaging Telus in the last little bit.

  • mikewellsphoto Mike Wells 📸 (@mikewellsphoto) reported

    @TELUS @TELUSsupport Phone just lost service entirely in Calgary. No voice or data whatsoever. What's going on!?

  • GrudgeMom Nicole (@GrudgeMom) reported

    @TELUSsupport can't even load the Outages page on the Telus website to subscribe to the outage or report the outage

  • ScarletBjornson Scar (@ScarletBjornson) reported

    So telus is down?

  • alohaachris Chris (@alohaachris) reported

    @TELUS y u have no service 🥲

  • DreyDreydesigns Drey (@DreyDreydesigns) reported

    Hey @TELUS The smart hub is no longer worth anything. Service is throttled, unreliable and need to upgrade! #starlink is where I’m going.

  • PrairieAgMF Matt🇨🇦🇳🇱 (@PrairieAgMF) reported

    Service has been cut off by our provider? @TELUSsupport # @TELUS what's going on? Located in Trochu Alberta

  • jamthefed Joe Martin (@jamthefed) reported

    @notthatkristen @TELUS Yep just looked it up and there seems to be a network wide issue. Unless it's just our phones lol

  • catester Cate Eales ☕ (@catester) reported

    @TELUS No voice service on my cellphone in #kelowna, and can't login to My Telus. Is there an known outage?