Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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The latest reports from users having issues in Shawnigan Lake come from postal codes V8H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 11/12/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Sidney, Shawnigan Lake and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaSidney Wi-fi
CanadaDuncan TV

Community Discussion

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SmokeCityFC1 SmokeCityFC (@SmokeCityFC1) reported

    @AavcoCup Because our "National" sports networks don't think sawker will sell in Canada.... if you have Telus as your cable provider then OneSoccer is available... otherwise you can stream on OneSoccer, FuBOtv or there is apparently a free stream on a Qatari network...

  • GoldmanRobyn robyn alicia (@GoldmanRobyn) reported

    @TELUSsupport I am getting No Caller ID calls nonstop. Is this a Telus or an @Apple issue. Help!

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported

    @TELUSsupport Not to mention that at least once a year the modem goes out or will not talk to my laptop. Believe it or not in my previous laptop it destroyed my network card. Now I can't use that laptop to access the internet. Gee thanks, TELUS

  • Yuri_Koumori iTimbH (@Yuri_Koumori) reported

    @mvpxzay Go to Telus and tell them you want to leave fido. Freedom might have you in your crib with no service

  • bai4now papa elf (@bai4now) reported

    This shaw guy has been coming to my house non stop to switch over from telus I didn't respond to his email the other day & the next day literally he shows up again asking about when he can come install **** get ****** I am so mad over it

  • Stilley709 Shannon Tilley (@Stilley709) reported

    Telus service out dartmouth

  • ealculumbre EA (@ealculumbre) reported from Ottawa, Ontario

    @TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.

  • kalenaiscool 𝕂𝕒𝕝𝕖𝕟𝕒 𝕄𝕒𝕔𝕜𝕚𝕖𝕨𝕚𝕔𝕫 (@kalenaiscool) reported

    @TELUS my phone has been disconnected even though my account shows -89$. I need help. Can’t access proper help with online chat

  • HockeyTrainer77 William (Billy) Marr (@HockeyTrainer77) reported

    Anyone else have an iphone on the Telus network and it’s stuck in sos mode? Not sure if it’s storm related or a phone issue…..

  • PMG2point0 PMG (@PMG2point0) reported

    iPhone: I’ve been amazing for 2 straight years. Not a single problem. Me: Excellent. Hey Telus, the new iPhones don’t seem all that different, I’m going to just keep my phone iPhone: oh, how odd, all of a sudden now I’m glitching and having errors every hour.