Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Sidney |
Phone | |
| Sidney |
Phone | |
| Duncan |
Internet | |
| Sidney |
Internet | |
| Duncan |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Val C.
(@vcinbc) reported
@TELUSsupport is it your policy to have sales staff phone customers of StarLink & ask for SIN, credit card over phone? My 83-yo mother (living with Parkinson's) was confused enough to call me at work. The more she told me, the more I suspected Telus, not scammers. Shame. #FAIL
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Punk Actual
(@PunkActual) reported
the specialist there refused to help, or even call into your support. As they clearly had no idea or care about me as a customer, I will be going to @TELUS.
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Mike Dinelle
(@mikedinelle) reported
@thelightphone does your phone work in Ontario Canada on the @TELUS network...?
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OutermostGhost 💀💜
(@OutermostGhost) reported
You know how I was all excited for that 5g? That sweet 5g? I was excited because they were promising we could get 100mb down and 50mb up. And I was pumped! Y'all, if that were true we'd have to change our "Telus is a jerk" song. 2/13
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Mind over Matter
(@tryoung) reported
@mgeist @FP_Champagne It's clear @FP_Champagne is not the right man for the job if he cannot comprehend the most basic things. if Rogers, Bell and Telus each have 10 million subscribers, and one goes down, that's almost 33% of Canadians losing connectivity. How is the lack of competition acceptable?
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Marc
(@MitchcoMarc) reported
@TELUSsupport @TELUS I have been your companies customer for over 25 years! Your cel service. Overage area sucks where I live and work. You advertise 5G and how wonderful it is, but honestly it’s garbage! I live in Greendale with a cel tower close enough for me to see and yet..
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Glenna Cross
(@gacross) reported
@JenJaDi @Rogers You could always switch. After that debacle I sure would. Been a Telus customer for decades and pretty happy.
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NorthernWolferine
(@n_wolferine) reported
@globeandmail Do you think Roger’s new wireless service will use back haul offered by others like Bell and Telus ?
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Bot-15748
(@queensridge64) reported
@CTVNews If they shut their network down, everyone would switch to bell and Telus in roaming mode.
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EdmontonMatty
(@mattywalkers) reported
@WPGFriedRice Telus never says that to me