Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 03/21/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaSidney Phone
CanadaSidney Phone
CanadaDuncan Internet
CanadaSidney Internet
CanadaDuncan Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Canadian_Guano Nobody's Fool (@Canadian_Guano) reported

    @TELUSsupport Your customer support is hit or miss. Don't like this con job Telus is pulling on customers with having to run fibre to the house when there is no reason other than to try to trick them into installing fibre into the house. Will go to Shaw before that happens.

  • DennisDetoba Dennis (@DennisDetoba) reported

    Hey Telus, I’m still waiting for you to contact me. I feel so disappointed with my home security service. I’m now looking for another service provider #telus

  • carlschwehr Carl (@carlschwehr) reported

    @telnyx @voyp_us @voipms Agreed, technologically this is likely never possible. This is my second multi-day, had one with Telus where they sent a DSL tech to fix 4 broken PRIs and he asked if I "had 16 phone lines" - I told him he needed to go home and get the PRI technician. I'm not a trusting soul.

  • MattaBerta Matt (@MattaBerta) reported

    Telus mobile down for anyone else?

  • jeffswhiskey H (@jeffswhiskey) reported

    @TELUS I AM TRYING TO WATCH CATS IF YOU COULD PLEASE GET YOUR **** TOGETHER SO MY ******* INTERNET DOESNT DROP IN AND OUT CONSTANTLY AND I LOSE MY ******* PLACE I DO NOT WANT TO START THIS **** OVER

  • macfarq Cam MacFarquhar (@macfarq) reported

    @TELUSsupport Home and cell service down at Cremona/Carstairs Telus

  • BGT_tinker Barry Thomas (@BGT_tinker) reported

    Don't do business with @koodo or @TELUS . I had my voicemail turned off but they turned it back on to enable harassment. Then they charged a reconnect fee yesterday for a bill due tomorrow. Would not refund the money. Canadian TelCos are bad and the Gov't lets us get ripped off.

  • M2H4 Harris, @truenorthviews #TNVPodcast (@M2H4) reported

    @JermaineJupiter Virgin/Koodo/Fido are the Bell/Telus/Rogers equivalents respectively. Service and reception will be the same as what you expect from the big 3 Their plans will provide 10gb (often times with bonus) for $50/month. I’ve been with Virgin for almost 15 years

  • GregoriusDaneli Gregorius (@GregoriusDaneli) reported

    @VicedRhino Every company has their expertise. Bell has phone plans; Telus is Internet; and Shaw is television. In most other respects, they're all either below average or just outright terrible.

  • Mulder578 🐶FosterDogDad🐶 (@Mulder578) reported

    @dboychuk89 **** it, I ordered the nhl center ice pig on Telus...