Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Sidney and Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Sidney |
||
| Sidney |
Internet | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Bowser
(@infil00p) reported
So, Canada is learning that monopolies are bad in real time. I'm really glad I kept my Telus number a decade ago. I've never regretted having both.
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Marg K
(@acerbic_comic) reported
@RealAndyLeeShow And you honestly believe its the mandate of Rogers, Bell and Telus to fix the climate? No wonder you are on that downmarket radio station.
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Matthew
(@Matt_Szota) reported
@BodenschatzRyan Hate to break it to you but it’s big two, if bell goes down so does Telus
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***** Jonas
(@WillyJonas6) reported
@hmberry84 @CityNewsTO Rogers/bell/telus are all penny pinchers. They will nickle and dime you on any credit forthcoming just like they nickle and dime you on their service invoices!
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Kurtismith
(@Cortezzamorsky) reported
@AdamWasTakenFFS This has been a problem long before Trudeau took office. I’m just as upset as you are, but the way some people find a single person to blame is annoying. Sure he may play a part but let’s look at who’s running: Rogers, Fido, Telus, Bell, CIBC and Shaw. How, why, and what [to fix]
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Hark
(@_Hark007) reported
@Songbird_7_ @aw1883 @darvans Yes, I remember the Telus outage we had. It was also a bad one,
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Giovanni LaCorte
(@giolac33) reported
@taimhuynh That’s why I use both carriers in my house. Bell, Telus & Rogers will never merge. We have options for redundancies. If service is critical then those companies (like Interac) should include the redundancy. Dual SIM devices exist. This should be a lesson to not max profits.
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Cam Cavers FKA Cam Cabers
(@camcavers) reported
from
Vancouver, British Columbia
@infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back
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TerpSlurper💨
(@thirtysixterpz) reported
@Paulchan1989 @Rogers Ironically they sent out an email yesterday boasting about how good their 5G network is.. LOL time to stop letting Telus and Rogers monopolize Canada 🇨🇦
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Peacenik ☮️
(@copleac) reported
@shaziaxmirza @AboutRogers @Rogers I am in St. Thomas...still no service here...no TV, no internet, no landline phone. I am using my cellphone as a hotspot. Cell is with Koodoo. Thank you very much, Telus.