Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Sidney |
||
| Sidney |
Internet | |
| Duncan |
Phone | |
| Duncan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Berry
(@FakePOTUS_DT) reported
@steeletalk @TELUS Funny thing is I wasn't a Freedom customer.
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Canadaguy
(@Canadaguy4) reported
@TELUS @TELUSsupport @TELUSBusiness Being with telus over 21 years as a customer..MIGHT BE TIME TO CHANGE THEY NEVER RETURN CALLS AND EVERY TIME THEY UPGRADE IT NEVER WORKS OR IT TAKE 3 - 4 VIsit BEFORE ISSUE IS FIXED IF TELUS ANYONE ONE FROM TELUS READS THIS DM 4 explanation
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Canadaguy
(@Canadaguy4) reported
@TELUS @TELUSsupport @TELUSBusiness Don't let telus connect fiber lines to house .YOUR CELL WI NOT CONNECT... ONLY TELUS CELL WILL CONNECT TO WIRELESS... ALSO THEIR FIBER ROUTER IS WEEK SIGNAL..CANT GO BETWEEN FLOOR .. THEIR SOLUTION BUT MORE TELUS EQUIPMENT..
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Pusherfins
(@pusherfins) reported
@TELUSsupport Our devices lost connection to our home internet for some reason. Tried to troubleshoot thru your useless apps to no avail, then told 1h wait on phone... Guess l have to pass on @CaulfieldTim webinar tonight...brought low by crappy service. Gee thanx, Telus! #grr
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Elaine Roker
(@emroker) reported
@steeletalk @TELUS Wow thats what I call good customer service 👏 👌 #telus
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Commissioner Miner
(@fanCRTCProfling) reported
The Telus Final Reply to the #CRTC case where they blocked phone calls to grandmothers dying of cancer is in. Telus wants the CRTC to think of, & portray Telus as the poor victim. Not that grandmother who died. Not any other people that had calls blocked. Only poor Telus matters
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Brandon
(@Brandoilers) reported
@LucasWithTelus sorry but telus is worst company ever.
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Chris McCue
(@McCueChris) reported
@CraveCanada @TELUS Please fix season 3 of The Handmaids Tale. It isn’t loading.
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Name Canny Be Blank
(@nondescriptmaan) reported
@steeletalk @TELUSsupport I think the only way Telus support actually helps is to call them out on social media. They are not helpful if you try to talk to them using their customer service line
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Peter
(@pfak) reported
@McCueChris @Shawhelp @TELUS I have Telus internet as well. I got Shaw as a backup when I had a 16 hr outage with Telus and had to wait 2 hrs on hold before giving up and bothering friends that work there. Telus service is way better than Shaw. Hands down better network. Coaxial can't compete with fibre.