Telus outages and service status in Shawnigan Lake, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Shawnigan Lake, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Telus
Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
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Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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michael eso (@mjeso) reported from Sidney, British Columbia@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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Bill Perry (@Captnwilly) reported from Sidney, British Columbia@TELUSsupport how do we get Telus technical support to call us at home?
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Marilyn Yvonne (King) Nowak (@mernino2k2) reportedThis stupid phone is trying to connect to devices my husband used instead of my choices. I couldnt connect to my own vehicle today again. Samsung is glitches upon glitches. His phone is motorolla. Mine is Samsung! I will use my Telus only to protect my privacy & fix their error
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Nuck Chorris (@ofclanmcLeod) reported@TELUS Still upset about the price I pay/month, just for wifi. Loyal customer for years and my monthly payment goes up over $20 because a two year contract expires?
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glazier (@glazier788739) reported@MelissaLMRogers @TELUSsupport Yes we are getting screwed for sure. We have been with Telus for ever but lately are having a problem with them because they raise the price for no apparent reason. Their customer service is horrible and they don,t speak very good english and hard to understand.
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Dennis Mitchell (@DennisMitch51) reported@jodyvance @TELUS Maybe poor router
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🇨🇦 Ukraine 🇺🇦 needs more ammo 🇮🇱 (@bcwestmind) reportedI had @Telus Optik TV basic, and internet, for under $100 a month. When my plan ended, I got a bill for a new plan at $330/mo. No lie?!?¿¡!! I phoned them up and got it down to ~$115/mo. When I said no TV just internet, the conversation changed it seems.
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conner petrie (@connerrpetrie) reported@TELUS @Bell Before you guys spend millions of dollars building AI datacenters in Kamloops and stealing all our water can you fix the horrible reception around town first? Can't even make or take a phone call in half the city but yes lets build AI datacenters 💁🏻
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JKSchooledO'Connor (@TKrayt) reported@TELUSsupport I can't seem to contact anyone about an issue I have with a charge coming from an account that shouldn't be used. Telus has been charging me roughly $80 a month for 18 months and I have no idea why and can't seem to talk to a real human. Please reach out.
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Terrill Tailfeathers (@Terrilltf) reportedFinally got that bill covered thanks to a good friend. I just hope I’m not too late for the cutoff today at noon. Just on hold with telus. If i go down I’ll be back. I’ll figure something out.
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TELUS Support (@TELUSsupport) reported@MedHatCrew1 Our apologies for the disruption, are you still experiencing issues with your TELUS services?
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🆒 Chris Parry (@ChrisParry) reported@jojojojojobz @jodyvance @TELUS Why go from bad to bad?