Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 01/10/2026 16:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Sidney and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney E-mail
CanadaSidney Internet
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • travelinty TY13R5 (@travelinty) reported

    @GlobalEdmonton how would you like a story on @TELUS not willing to help a husband replace a phone that no longer works. And the wife is an @YourAlberta health worker pregnant with complications and need to be in contact 24/7. Corp customer service no help at all.I used to sell

  • joeyx64 Joey Legrand😷🇨🇦 (@joeyx64) reported

    @TELUS 🙄 Starlink, no infrastructure. Any other solution is stupid.

  • itsbetter2gethr Bliss 🐝 (@itsbetter2gethr) reported

    Big Telecom took hundreds of millions of dollars in emergency COVID aid from the federal government and paid it out to their investors. Now some r laying off employees in droves while raking in massive profits, jacking up prices #payitback @Rogers @Bell @TELUS #stopthesteal

  • NWZcoach george davidson (@NWZcoach) reported

    Hey @shaw does your service suck like @TELUS Keeps shutting down. During the oilers I am pissed

  • ginavetro_ gina vetro (@ginavetro_) reported

    Any recommendations for reliable and affordable home Internet service in Calgary? (Besides Telus bc it doesn't have service in location of new apartment)

  • VictoriaJoss Victoria Joss (@VictoriaJoss) reported

    @wakeuprichmond1 Do you have Call Control? A free service with Telus.

  • smardiac Skinny Genes Foundation (@smardiac) reported

    @TELUS As a BC based nonprofit, I would love if Telus could donate something to my auction! I have everything from gift certificates to local shops, to game-worn and autographed NHL jerseys. Can Telus help? Being #heartmonth, that would be amazing for all to see Telus support this cause

  • Kooalaz Adam GCT🌅 (@Kooalaz) reported

    @TELUS is your servers down? My internet have been down for a solid 20 min

  • KaitlinRilee17 kaitlin (@KaitlinRilee17) reported

    @TELUS yo why do i not have service for the last 20 min?? this tinder guy is gonna think i’m ignoring him. YOU ALWAYS LOSE MY SERVICE AT THE WORST TIME

  • smardiac Skinny Genes Foundation (@smardiac) reported

    @TELUS I am setting up an online silent auction to raise money for a Scholarship I've set up in my Dad and Uncle's name. If by chance you read this and have anything you'd be willing to donate, that would mean the world to me. I'd love your help in my mission to reduce these tragedies.