Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
Why is my Telus service not working?
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Shawnigan Lake, British Columbia
The most recent Telus outage reports came from the following cities: Duncan, and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan
|
Internet | 9 days ago |
|
Duncan
|
Phone | 11 days ago |
|
Sidney
|
Internet | 12 days ago |
|
Duncan
|
Phone | 12 days ago |
|
Duncan
|
Internet | 23 days ago |
|
Sidney
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
-
Sue Stroud she/her πβ€οΈπͺπΌ (@suestroud) reported from Central Saanich, British Columbia@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
-
Sue Stroud she/her πβ€οΈπͺπΌ (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
-
Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didnβt even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
-
michael eso (@mjeso) reported from Sidney, British Columbia@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
-
Finnegan66π (@Finnegan661) reported from Sidney, British Columbia@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? π€ only to be told now that the rescheduled appointment 'may' go forward jesus
-
Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
-
Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
-
Bill Perry (@Captnwilly) reported from Sidney, British Columbia@TELUSsupport how do we get Telus technical support to call us at home?
-
Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time Iβve called in the last three days with extended wait time and shitty service. Canβt wait for @TELUS
-
Finnegan66π (@Finnegan661) reported from Sidney, British Columbia@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
-
Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
-
Finnegan66π (@Finnegan661) reported from Sidney, British Columbia@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
|---Δ|H---| (@ehoustonos) reported@TELUS Hey #Telus, had the displeasure of dealing with you less than sub part customer service regarding my dissatisfaction and lack of solution to remedy a issue I had with my mobile service. I paid for a service that was not provided to me as stated in my contract.
-
Thursaiz (@thursaiz) reportedHey @cogecohelps, is there some kind of service problem in the Kingston area? I'm averaging 74-76mbps down and 0.07mbps up since 7:00pm. I'm paying for 1000mbps, and right now I'm getting faster speeds while using my Telus phone as a hotspot...
-
|---Δ|H---| (@ehoustonos) reported@TELUSsupport Hey Telus, had the displeasure of dealing with you less than sub part customer service regarding my dissatisfaction and lack of solution to remedy a issue I had with my mobile service. I paid for a service that was not provided to me as stated in my contract.
-
|---Δ|H---| (@ehoustonos) reported@TELUSBusiness Hey #Telus, had the displeasure of dealing with you less than sub part customer service regarding my dissatisfaction and lack of solution to remedy a issue I had with my mobile service. I paid for a service that was not provided to me as stated in my contract.
-
Toronto Stronger Together (@MySweetP28) reported@TELUS raising rates. Great customer support π #telusgreed
-
gtaseparate ποΈβπ¨οΈ (@gtaseperate) reported@DavidHains @dontevenblink Come on Rogers, an outage is needed April 22 at 6 PM. Bell and Telus, please join in.
-
Joe Martin (@jamthefed) reported@dr_w83 Never is. I'm with Koodo which is part of Telus so pretty much get the same coverage but it's more self serve.
-
Cc Vator (@CcVator) reported@JohnLe412 I m good with Telus today - but I have been having terrible reception lately sitting at the same desk as I have for years
-
safedr (@safedr4) reported@mbjewel @660NEWS I avoid downtown at all costs. Don't even know where Telus Convention Centre is! Take me 3 hours to get down and back 45 mins to where it was.
-
Kelly Dickinson (@KD_CALGARY) reportedSo @albertahealth it looks like no one in Calgary is able to book an appointment. And the clinic at the Telus Convention Centre, shut down early. And it looks like online bookings arenβt available either through your site or pharmacies.