Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 02/14/2026 21:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Sidney and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Internet
CanadaDuncan Wi-fi
CanadaDuncan Phone
CanadaSidney E-mail
CanadaSidney Internet
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • _benui ben🌱ui (@_benui) reported

    Looking at their site Telus has been offering their 75Mbps for $85 but had no problem charging us $140 for 2 years. And the same service in Europe is like $20.

  • SoGrendel SophieG 💉³ 🌻 (@SoGrendel) reported

    @garbee7160 @carlosstelmac @Captaincoby00 Garvey probably has stock in Telus' Babylon Health, which is designed to break the health care system by sending everyone to Emergency rather than visit a family doctor for far less money than an Emerg visit.

  • jenndalton23 Jdaltonwest&nucky (@jenndalton23) reported

    @TELUS @TELUSsupport Your Website/App is down!!!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @TELUSsupport Yes. Numerous times over the last four years of being a Telus customer. Sometimes I get the right time zone, sometimes I don't. Happens regardless of phone and sim as well, swapping between multiple Android and iOS devices here.

  • CIBjornstad Christina Bjornstad (@CIBjornstad) reported

    Gotta love it when Telus knocks on my door to poach me from a different service provider. And the sales person tries to talk in circles getting caught in providing misinformation and wasting my time. Oh and then comes back twice in the evening to annoy you again. #goaway @TELUS

  • greg_gerla Greg Gerla 🇨🇦 (@greg_gerla) reported

    @buzzbishop @WestJet . @TELUS has this service (call back) too. Wish more companies used it.

  • GINGERRPPL Gingy Gingersnaps (@GINGERRPPL) reported

    @HanyaToderoff I have telus. And it's just packed with all woke garbage. They have new woke specials about every (insert title) group. I watch about 4 channels for 180 a month. Maybe time to rethink.....

  • jan_okeefe Janet O'Keefe (@jan_okeefe) reported

    @TELUS @TELUSsupport what is status of repair for clients trying to call land line numbers - still getting dead air - already reported my issue. Not just me having same problen

  • steveinburnaby Stephen Walker 🇨🇦 (@steveinburnaby) reported

    @sandytoes361 Does your phone company have a service like Call Control? I'm with Telus and Call Control is free and blocks all of the autodialed calls The person that phones you has to listen for a number and quickly enter it, machines can't do that

  • AvoidAmazon Boycott Evil Amazon - Find Alternatives (@AvoidAmazon) reported

    @TELUSsupport @PaulCrozierRd1 Don’t listen to them Paul. Telus sucks