Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 02/19/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Sidney and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Internet
CanadaDuncan Wi-fi
CanadaDuncan Phone
CanadaSidney E-mail
CanadaSidney Internet
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • yezzzurp 𝙭𝙚𝙣𝙤𝙢𝙤𝙧𝙥𝙝 (@yezzzurp) reported

    @3squilax Literally terrible. I already notice the difference in speed and signal strength w/ Telus.

  • JitendraJuthani Jitendra Juthani (@JitendraJuthani) reported

    @TELUS you should invest in hiring good talented billing staff and in your billing system as I am frustrated with your billing process which contains errors in every bill that I get. Every month you charge $100 to $200 extra. Is this how you make money?

  • AccountingKata KATAAccounting (@AccountingKata) reported

    I had to tweet about this @IntuitAcctsCA and @TELUS . I'm very disappointed. Today, I spent 4 hours dealing with support issues that should never have happened in the first place. Do better.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    ebox & Distributel & Videotron bought VMedia. And this is why the TPIA regime will not do what #Shaw's lawyer claims it will do--ie. help Videotron bundle & compete hard w/ Telus--& this whole line of argument seems like a big distraction. 4/

  • SamaviaAsif2 Samavia Asif Mahmood Mughal (@SamaviaAsif2) reported

    @TELUS I have been calling your customer service since last week and till now I have got no answer/explanation. Today your rep Gur from customer resolution team put me on hold for 48 min. You can pull the call recording and see this yourself I hang up after 48 min

  • alexposadzki Alexandra Posadzki (@alexposadzki) reported

    Next witness for the commissioner is a mortgage broker named Nimesh Chauhan, who is a Koodo (Telus) customer that decided not to switch to Freedom on account of the proposed merger.

  • hottubdj Hot Tub (@hottubdj) reported

    @SivzMusic Enable call control, problem solved! I did mine through the Telus website

  • HazeDZN Haze Designs (@HazeDZN) reported

    who sucks! @TELUS sucks!

  • nickraponi Jabroni Raponi (@nickraponi) reported

    The finance minister of Canada REALLY suggested that the way to help counter inflation is for us to cancel Disney Plus. Staying on the entertainment topic, how about we start with not allowing oligopolies like Rogers, Bell and Telus to gouge us on everything TV/phone related?

  • thaslk1 Ricky Balboa (@thaslk1) reported

    Why the fuvk do people still knock on doors trying to sell **** ? **** you @TELUS for sending your people to my house. **** all sales people