Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
Why is my Telus service not working?
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Telus
Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Shawnigan Lake, British Columbia
The most recent Telus outage reports came from the following cities: Duncan, and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan
|
Internet | 3 days ago |
|
Duncan
|
Phone | 4 days ago |
|
Sidney
|
Internet | 5 days ago |
|
Duncan
|
Phone | 5 days ago |
|
Duncan
|
Internet | 17 days ago |
|
Sidney
|
Phone | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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michael eso (@mjeso) reported from Sidney, British Columbia@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Bill Perry (@Captnwilly) reported from Sidney, British Columbia@TELUSsupport how do we get Telus technical support to call us at home?
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Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Lamont (@Jon_Lamont) reported@Patrick_ORourke @joshmcconnell One time Telus called me and asked me to switch with a "special offer" since I was a Koodo customer, the offer was the same plan I had with Koodo but $10 more per month
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Harpaul Singh (@Harpaulmangli) reported@UnionBankTweets I checked up with my service provider TELUS and they have confirmed that it's all good at their end.
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Nicola Spurling (@NicESpurling) reportedI then asked for verification that I was actually taking to Telus. I was provided with a phone number which, when Googled, shows up with links to Telus Support. The person called back from that number, which made the scam seem more legitimate.
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Pfinally Pfizerized Ker E💉 (@kerette45) reportedOur @TELUS security system tell us when cats are in the driveway, when a vehicle drives by at night because of the headlight reflection. Think it could pick up the loser that tossed our vehicle. NOT A CHANCE. what are we paying for? Not a happy customer. 🤬 #ThanksForNothing
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SoulSearching (@SoulSea14266121) reported@TELUS @Telus, The most disorganized and dubious telephone service provider ever!!!
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Prosper Partner (@prosper_partner) reportedI now realize why @TELUSBusiness & @TELUS charge such exorbitant prices. They showed up on the wrong day, then no showed, spoke to 4 reps who have done absolutely nothing to resolve the problem. Absolutely horrendous. Don't ever use Telus if you don't have to!
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Ken Jurina (@kenjurina) reported@TELUSsupport Hello Telus, Epcor installed a new power pole in our alley. While the power line was properly reinstalled the Telus cables weren’t and they need to be redone. Please DM me for address and service date. Thank you.
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@Sean1mc | Sean Semper-Whyte (@Sean1mcW) reported@TELUS @TELUSsupport Folks why am I getting a call ctr in The Philippines ... when I need to make changes to my plan? How do I get in country support who have been trained correctly?
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Metal Wolf (@m3t4lw01f) reported@MaryKatharine @TELUS Never before have I seen someone use so many words to say absolutely nothing. Very fine CEO-speak there.
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Ashleychasesnoone (@Ashleychasesno1) reported@mikesbloggity I'm in hell! I watched the 1st 6 episode & recorded last night episode because I had to get up early for an appointment & planned on watching it when I got home only to discover no cable because my internet modem is being an *** & have to wait for Telus to come & fix it tomorrow.