Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 03/07/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Sidney and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Phone
CanadaSidney Phone
CanadaDuncan Internet
CanadaSidney Internet
CanadaDuncan Wi-fi
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KraftDinner71 MagicAl 71 (@KraftDinner71) reported

    @CBCNews One day Rogers customer get pissed goes to Telus, next day Bells customers gets pissed goes to Rogers, following day Telus customers gets pissed goes to Bell … the Big 3 knows that and they know they have consumers by the *****

  • 0xegod 0xegod.eth (@0xegod) reported

    @cafreeland I could cancel all streaming services, and it'd barely make a dent for savings in this economy. Want to help Canadians? Stop with dumb suggestions & make Canadian Telecoms like Bell, Rogers, Fido, Telus, etc have lower pricing. Canadians spend way more on cells & net

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported

    .@TELUS maintenance affecting landline/cell service in #Kyuquot is scheduled for Nov 9, 9am–2pm PT. Life-threatening emerg? Dial 911 if phone service is restored. No service? Ask friend for help/head to nearest ER/doc or police/fire dept if able. Info @TELUSsupport. #911BC

  • Wrecktanglez1 Tradesman🚜🇨🇦 (@Wrecktanglez1) reported

    @CP24 And yet @TELUS still choosing to fire workers over this unscientific mandate. Should never have happened and those who imposed it will answer

  • zcatmanc ciara ♿️ (@zcatmanc) reported

    @mintsoir telus has been sucking major *** lately its so ******* irritating having both my data AND wifi go down at the same time

  • ShagunY97127537 Shagun Yadav (@ShagunY97127537) reported

    @TELUS kindly help me to proceed my shortlisted application . The main problem which i am facing is they sent me questionnaire I was facing some issue they said they have sent me questionnaire again but they did not . Kindly help me on this @TELUS @TELUSsupport

  • TboneTorrie Jeremy Torrie (@TboneTorrie) reported from Winnipeg, Manitoba

    Omg @TELUS your arena wifi sucks! At my son’s pregame trying to watch @nhljets game for 15 but all I got was buffering and no game. You have to do better if you want to keep our account.

  • Mary40372959 Mary (@Mary40372959) reported

    @koodo Will cancel all Telus accts in my family... Worst customer service!!

  • BenKlass Ben Klass (@BenKlass) reported

    This witness has worked for Telus 23 years, responsibilities revolve around customer additions, switching, etc. Testimony relates to switching behaviour of customers and providers. #CTRS

  • BradyJChan Chang🇫🇯 (@BradyJChan) reported

    Hmm Telus went down 11 hours ago. @EfeoVI was clubbing 11 hours ago. Yeah, definitely Efeos fault for not doing his job there.