Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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bee eh?
(@HutzMs) reported
..so instead of ME calling YOU & waiting 40min to be told there is a network issue in MY area, YOU could text ME and save your @TELUSsupport people the time & lower call volume & I'd be much less angry for wasting 40min of my life. You're welcome. @TELUS /end #CustomerExperience
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Andre Bechard
(@BechardAndre) reported
@TELUS I'd like to make a complaint. The other big cell phone companies u dont have to pay the taxes upfront so why does telus?
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A$MY
(@mouthbreather) reported
Just got thank you letter from @TELUS for their support during this "difficult year". You know what would really "show your gratitude" is to give me a discount on my billz over the holidays 😬😬
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mynijja
(@mynijja1) reported
@TELUS I can’t believe your customer service just let a client leave for @Rogers over $5 dollar plan lol
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Brandon Myers
(@BrandonMyers10) reported
@SadBillAckman I moved home from Houston. Was looking forward to moving into the Telus sky tower. Can't believe how terrible it is, they're totally screwed, none of them will rent. Start by converting that tower into a livable building, $2k/month for 430 sq feet of you want parking. Yikes!
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mynijja
(@mynijja1) reported
@TELUS you guys have the worst service.
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Judge Elihu Smails
(@theFlyingWasps) reported
@mishelleorama @TELUSsupport Hence why i havent made the switch. Nothing but horror stories about telus help desk. Im sure Shaws not perfect but I havent had any issues with support!
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Mark Hinton
(@MarkHin83862722) reported
@tcollicutt @drewfurn @TELUS I very much doubt those are the reasons why Telus want to upgrade the network. If there's a lack of clean drinking water in rural communities, there'll be a lack of people living there too. Learn to walk first, before you start running.
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ri
(@r_anonx) reported
Also I switched to @ShawInfo less than a month ago and my wifi cuts out AT LEAST once a day and needs to be restarted. I was with Telus before this since 2015 and never once did my wifi cut out so going back to them ASAP my Gpa can’t tolerate this lmfao
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Bildlist
(@Bildlist_Van) reported
@FenellaSung1 @telus tried to offload a Huawei tablet on me when I added another line to my family plan. I told them no way in hell so they gave me some other garbage they can charge me a connection fee on. They have no scruples.