Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 03/28/2026 22:00

March 28: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaDuncan Phone
CanadaSidney Internet
CanadaDuncan Phone
CanadaDuncan Internet
CanadaSidney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Astro5311 Astro531 (@Astro5311) reported

    @SoniaFurstenau @adriandix People going to desperate measures shows the trainwreck that public health care is, at the hands of NDP Harcourt govmt , who introduced fee for service and made it very difficult for foreign doctors to get licensed. But when we can't find ANY doctors, Telus becomes last resort

  • notmikejames Mike (@notmikejames) reported

    @RahulAirline Do you find Bell/Telus to be objectively better in terms of network performance and reliability?

  • hodges43285 Hodges43285 (@hodges43285) reported

    @TELUSsupport @TELUS over two years of horrible service. DVR works only when it feels like it. I’ve rebooted a couple times but it still won’t record anything. Useless and horrible service

  • renatahale Renata N. Hale (@renatahale) reported

    @TELUS I can’t manage my optik tv subscription in myTelus - not online or in the app. This has been going on for months. Please tell me how to fix this!!😡

  • ABSeedman Fabian Seed Farms Inc. (@ABSeedman) reported

    @cpwcsk Unbelievable... can't complain about customer support from @TELUS @TELUSsupport because there is none. Going on close to 2 hrs on hold now

  • crisante7762 Patricia V Crisante (@crisante7762) reported

    @TELUSsupport @TELUS I waited 4 hours on the phone still waiting for someone to answer the call and. fix the bill that they charged me over 179. plus tax extra on my bill. this is not cool

  • freedomforevera Garnet (@freedomforevera) reported

    @theJagmeetSingh Telus needs to learn how to hold a fckn signal. Your a fckn idiot jagmeat head

  • Bibo79868230 ☆{(TreefairY)}☆ (@Bibo79868230) reported

    @theJagmeetSingh You know what else is a fact. You whine to much. You have a lot of words but no ACTION. You complain about the superstore and your complain about telus or you complain about the PM you support. Yet you never complain about the company's that are making billions

  • vancouverclaw Vancouver Claw (@vancouverclaw) reported

    @theJagmeetSingh TELUS is in trouble Jagmeet. Keep drinking your bath water.

  • LikeToGolf1 LikeToGolf (@LikeToGolf1) reported

    @theJagmeetSingh Telus has created more Cdn jobs than Singh will ever create in a million lifetimes. Telus is not the problem. Singh is.