Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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The latest reports from users having issues in Shawnigan Lake come from postal codes V8H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 10/26/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Shawnigan Lake and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaShawnigan Lake Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaSidney Wi-fi
CanadaDuncan TV
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • IamKGB Kat B (@IamKGB) reported

    Hey @TELUSsupport @TELUS is 16043151538 one if your customer support numbers? Apparently I’m eligible for a phone upgrade according to the guy that just called. He hung up when I said validate who you are…

  • C_J_F_T ChristopherTrimboli.eth (@C_J_F_T) reported

    @TELUSBusiness Literally did this deal for me and my wife, got fraud department on my order after Telus messed up my credit check 2 times, now I'm still out $500 in upfront taxes paid and can't contact fraud department. Wtf telus

  • 8bitslong 8bitslong.xrp 🔋\__(o.o)__/🔋Candles this BIG $10+ (@8bitslong) reported

    @globalnews Have to come to Twitter because Global news Edmonton via Telus is unwatchable, choppy service.

  • MikeyB0101 Michael (@MikeyB0101) reported

    Second time Telus internet went down in SE #yeg today 😕

  • montef Monte Freeman (@montef) reported

    @ShawnKing @TELUS @TELUSsupport This is the point where I would just stop paying them. I’ve found that to be a remarkable way to get the attention of a service business who is no longer providing a service I care about. Stop sending the check, turn off auto pay, tell the bank to reject requests. Buh-bye now🖕

  • AvoidAmazon Boycott Evil Amazon - Find Alternatives (@AvoidAmazon) reported

    @TELUS @BlackHealthCAN I have a better idea: instead of posting tweets to try to make yourselves look good, why don’t you actually treat your customers well instead of ripping them off?

  • WCoaster77 WCoaster (@WCoaster77) reported

    A great way to talk with your money. Cancel your cable in protest to the propagandist MSM being broadcast on your local cable feed. Save a bit of money use it to support your information provider of choice. Bye Bye @TELUS

  • eileenyleung Eileen (@eileenyleung) reported

    @TELUS worst experience ever! Your customer service is condescending and insensitive to the covid situation. I regret even thinking of porting my number to Telus. I feel scammed!

  • montef Monte Freeman (@montef) reported

    @ShawnKing @TELUS @TELUSsupport Ahh. Your tv service is tied to your internet service. We have that same problem. Comcast doesn’t have “just internet” service. They force you to “bundle” at least one of their other crap products. 😡

  • AnnoyingBoxz windows_2000 (@AnnoyingBoxz) reported

    @TELUS i just lost a ******* ez clash game because your ****** *** internet decided to ******* disconnect me twice **** YOU