Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 03/04/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaSidney Internet
CanadaDuncan Wi-fi
CanadaDuncan Phone
CanadaSidney E-mail
CanadaSidney Internet

Community Discussion

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MrMerlotMusic The Beaujolais Boy (@MrMerlotMusic) reported

    @aprilknunchucks I used Surf before I had Telus, which the only issue I ever had was I had to buy a wireless router bc the one they provided had limited WIFI and eventually crapped out. They were affordable but I had to learn about routers and internet connectivity to troubleshoot on my own.

  • carmienearing Carmelina Nearing (@carmienearing) reported

    I just had a customer service rep from @TELUS preaching to me from the bible, told me he would be “babysitting” me today and coughing into the phone. What the hell is going on @TELUSsupport I’m just trying to get me service connected to a new address 🥲

  • DRTDI Dianna (@DRTDI) reported

    Just so everyone is aware, this response from #TELUS was complete theatrics. This was for show to make it appear that customer service is important to them. My issue, is an issue of safety and they are unwilling to help me.

  • sokonkwo84 Stella Okonkwo (@sokonkwo84) reported

    My @TELUS team is committed to giving back! We've been making the #FutureFriendly by giving more than $900 million and 1.8 million days of service, equating to $1.4 billion in over 50 countries since 2000.

  • Heyheydownthes1 Hey, hey, down the street (@Heyheydownthes1) reported

    @TELUS Your prescription service is complete ****! Using Canada Post,knowing full well they never actually door deliver is ridiculous. I waited 5 days for the postcard in the mail telling me to go pick my scrips up- while I was suffering a pain flare because they weren’t delivered.

  • exactingvampyre Exacting Vampyre Maps & Lore (@exactingvampyre) reported

    Okay, that was the best technical rep I've ever spoken to with @TELUSsupport .... we were on the phone for like an hour and fifteen, but you know what, he saved TELUS a customer, because I was ready to walk if they couldn't figure it out today.

  • AvoidAmazon Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported

    @TELUS @jessi_moorhouse @tamarataggart Maybe we can get money advice on how not to get scammed by telecoms. SP Two is one to look out for on your bill. Telus likes to force garbage like that to be “available” whether we want it or not. Thanks Telus. You are so… swell. 😒

  • Mr_Mbb Mbb 💭 (@Mr_Mbb) reported

    @TELUS I’m a long time customer, I called/wrote SEVERAL TIMES to be contacted to upgrade my package, but nobody called me back. What else do I need to do?!? cc. @TELUSsupport

  • 5StarEricGeorge x- Eric George (@5StarEricGeorge) reported

    My telus optik crashed and I missed the last 2 mins of what went down. Explain it to me like I’m 5. #oilers #oilersnation #LetsGoOilers

  • Teri4112 Teri McGrath (@Teri4112) reported

    @dockevinmcleod @Jennyhalpin59 MofH needs to use tax $ for your clinic NOT Telus or the CMPA or 5 Health Authorities or administrators for useless agencies etc You have the support of many pt seeking competent care - will you support no fault health care compensation & mandatory reporting of medical errors?