Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Telus
Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (21%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Sidney and Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Phone | |
| Sidney |
Phone | |
| Duncan |
Internet | |
| Sidney |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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seadeearrr
(@zehiphoppirate) reported
@BridgieCasey @TELUS Once had same issue with Fido. Use your inner Karen and call customer service to be removed from all marketing, if agent pushes back get an escalation. Put me through to retention works as well.
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Follow the science & wear a 3 layer reusable mask
(@albertabikeswap) reported
@BridgieCasey @TELUS do what I do. I yell OMG he's got a gun, make a popping sound, put the phone down and walk away.
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SwampThings
(@ThingsSwamp) reported
As a content creator/gamer that uses my phone to upload edit and download (due to connection limitations) @TELUS you are my service provider, what’s it going to take to partner to alleviate my data cap and cell phone bill. Would love to talk about this..
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MadameSophie
(@sophiefair) reported
@BridgieCasey @TELUS I had this issue w Bell, calling my husband when he was trying to sleep, or calling my kids when they had no authority on the account. It took months of calling them, and eventually, threats to move my business to a competitor.
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Candace Elliott
(@CandaceElliott) reported
@BridgieCasey @TELUS They used to come to my door about every two weeks to try and get my security system.. I am a customer so I just twittered their suppprt and told them to stop.. it worked
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Ryan Jarvis
(@djrhynoyvr) reported
Was skeptical about the #purefibre from @TELUS from friends’ experience. Sure enough after the tech leaves, it’s not working. Was nice and fast for 10 mins. Give me my old internet back...or maybe time for Shaw or an independent. @TELUSsupport
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Jessica
(@jransom15) reported
@BridgieCasey @TELUS I’ve had the same issues with Koodo. Not sure why, but for a solid three weeks they were calling me at least twice a day.
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Natalie Shantz
(@natalieshantz) reported
Pissed at customer service?It’s okay to say “I’m mad” or “I want to quit” but don’t yell/swear/abuse to make a point. #immad @TELUS. I re-explain to each the problem. They haven’t touch my account before. It sucks and I can rage quit at home. #confession I swore at the hold music
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Brittany Mitchele
(@bam1016) reported
@TELUS is forcing people to go to their stores during a lockdown just to continue a plan with them apparently..not a good look Telus..... 😬 we’d rather cancel #stayhome
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Chris
(@SezChris) reported
@pcgamer Sorry @ShawInfo and @TELUS for any bad stuff I ever said, I see it can always be way way worse