Telus outages and service status in Shawnigan Lake, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Shawnigan Lake, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Shawnigan Lake, British Columbia
The most recent Telus outage reports came from the following cities: Duncan, and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan
|
Internet | 12 days ago |
|
Duncan
|
Phone | 14 days ago |
|
Sidney
|
Internet | 15 days ago |
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Duncan
|
Phone | 15 days ago |
|
Duncan
|
Internet | 26 days ago |
|
Sidney
|
Phone | 1 month ago |
Community Discussion
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Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Bill Perry (@Captnwilly) reported from Sidney, British Columbia@TELUSsupport how do we get Telus technical support to call us at home?
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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michael eso (@mjeso) reported from Sidney, British Columbia@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
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Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tony (@Tony09080625) reported@koodo my phone number was ported from @TELUS but i'm not getting service
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Ehix Dugha (@ehix_o) reportedBeen on a call for 43 mins and still counting just to speak with a CSR from Telus. This support team is officially the worst I have ever encountered. who knows the best way to contact Telus (Canada).@TELUSsupport
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tamara (@tammyara) reportedwithout me asking, my phone company has increased my data allowance from 10gb to 20gb over two years. telus would never
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Robb Aishford, REALTOR®️🌻🇨🇦🏳️🌈 (@CanmoreRobb) reported@TELUSsupport @TELUS any issues with the Internet in Cochrane today? Ours has been super slow.
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THEE Jackie de Long (@delong_jackie) reported@Bell_Aliant FYI, the staff at your store at Halifax Shopping Centre in Halifax, NS, was so rude and disrespectful to my 90- year-old mother and I during our attempt to add an iPad to her Bell Mobility account that we switched as a family to Telus. We’d been with you since Maritime Tel & Tel.
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13Pav (@13Pav) reported@TELUSsupport I have been trying to phone Telus Internet for 2 days with busy signal every time!! I am calling from my Telus home phone!! 😡
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John Wagner (@realJohnWagner) reported@EmergencyInfoBC No I did not receive it..IPhone 13 on telus network
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CMcT (@5CMcT) reported@Coelasquid I liked it when Telus had actual offices in our small town and I could walk down and pay my bill and local people had jobs. If you had a problem there would be an actual person you could speak to. I’m sure farming it all out to call centres overseas improved profits.
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DreadKnox (@darkmarrcuuss) reportedWhat a shock, ethernet services are spotty-to-down in my rural town... again. Tethering won't work either, since mobile networks are so slow here. Thanks Telus, once again you've shown me why I should jump to starlink. You're infrastructure is garbage.
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mhamann (@mhamann) reportedIf you're in Canada and use Telus as your mobile phone provider, please DM me! I could use your help troubleshooting some SMS deliverability issues.