Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Phone | |
| Sidney |
Wi-fi | |
| Duncan |
TV | |
| Duncan |
Phone | |
| Duncan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@Dan65354331) reported
@davido_ca @signalapp Same issue still as of a few minutes ago. Not working on Telus in Canada.
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Ian Seggie 🅙
(@IanSeggie) reported
@burkeman78 @TELUSsupport Ill take a blank screen over TELUS over Shaw’s **** any day. Nice try though.
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Graeme Lauber
(@gslauber) reported
@telus provides poor service and has basically stolen about $200 from me. Randomly charging that I didn't ask for or order and shrugging when I complain. #corporategreed
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Dave
(@davefinito) reported
@signalapp Still broken in Canada. Carrier: TELUS.
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Ian Seggie 🅙
(@IanSeggie) reported
@fastnblack71 @TELUSsupport I use iPlay TV for Apple TV, have about 20,000 channels (in HD) from all over the world. Been using that for a couple of years now, no issues. I install Shaw an Telus and nothing but issues with them, & it's expensive too. Good riddance. Cutting the chord on cable is best.
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Yims
(@yimotun) reported
@TELUSsupport hey i have been waiting for a manager to call me back since Dec 21st, yet no one called. When I called back just now to Telus to see what is going on, the rep hang up on me as soon as I asked for a manager. This is the worst #CustomerService #customerexperience ever
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Laurie Keindel
(@LKeindel) reported
@EdmFootballTeam @TELUS Crap, I can't find my viking horns and Grand Poo Bah hat anywhere!
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lysa
(@ellysavrr) reported
telus fix ur wifi pls its being stupid after 2am
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Dave Pasin
(@dave_pasin) reported
@mortimer_1 You want bad, no make that horrific customer service? Try @telus possibly the worst company to deal with and by far the worst customer service in Canada. It’s horrid at the best of times.
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Melissa Olstrom
(@molstrom1985) reported
@nancylec2 I think living in Lloydminster would be tough...I used to work for Telus and getting people service there was difficult...we only serviced part of the town. 🙄