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Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Telus

Telus is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Shawnigan Lake, British Columbia

The most recent Telus outage reports came from the following cities: Duncan, and Sidney.

CityProblem TypeReport Time
Duncan Internet 6 days ago
Duncan Phone 8 days ago
Sidney Internet 9 days ago
Duncan Phone 9 days ago
Duncan Internet 20 days ago
Sidney Phone 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • JRossfamilymed
    Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • tessvanstraaten
    Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • holtyny
    Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • Captnwilly
    Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • mjeso
    michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Elnath_salad
    Ethan (@Elnath_salad) reported

    @nervysage @Mute14_ It's a "pick your poison" type deal with Canadian ISPs unfortunately, I'm with Telus and I've gotten really bad service from them and I'm stuck in a 2 year contract there as well

  • Social_Moi
    Monique M 🏳️‍🌈🏳️‍⚧️🚡🥖 (@Social_Moi) reported

    @delnparker @TELUS To be fair, his boss didn't have to do anything. He didn't gain anything from this. He showed support to one of his staff and put himself out there. And Kudos to @TELUS for being extremely supportive , openly and privately to staff, in a world that is far from it.

  • slifer91
    maybe_slifer (@slifer91) reported

    @JatIkhwan Pastikan agensi telus so that no problem in the future as you will be the front face. Regardless what you said people will blame you if anything happens in future.

  • AlsoKnownAs_AA
    Algis Akstinas (@AlsoKnownAs_AA) reported

    TELUS seems to worry about the cost and solution of serving wholesale partners. Let's make a deal @TELUS. @dotmobileapp will assume implementation and cost as a public cloud based Full #MVNO & #MVNE. In fact that's what we've proposed all along. Multiple birds with one stone.

  • SeumasBruce
    Seumas Bruce (@SeumasBruce) reported from Calgary, Alberta

    Took my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!

  • delnparker
    Danielle Parker (@delnparker) reported

    @Social_Moi @TELUS I didn't mean anything by it. I was one of 3 gays who worked at a Telus retail store a few years back, and everyone was really good by it. We can never have too many allies.

  • Nastyboybuttle
    mildish gambino (@Nastyboybuttle) reported

    @TELUS you have the worst internet service in Canada, smoke my pole

  • BabsAtHeart
    Barbara (@BabsAtHeart) reported

    @ab_vax @DarianaAlSalam @AHS_media Parking at the Telus Centre is free. You just need to register your vechicle with Parkplus for the free 90 mins. You can do that by using the parkplus app or at the machine by the elevators. Last Friday there was an employee there to help on the floor I parked on.

  • TylerPowerNL
    Tyler Power (@TylerPowerNL) reported

    What kind of awful surcharge is call-forwarding @TELUS ? I just got charged more for this than I did for my actual bill. Then your surcharge is 3x more expensive than Bell. You’ve lost an internet, tv, and mobility customer.

  • kaye_yuki
    Kaye (@kaye_yuki) reported

    @teesang Does Telus support Apple watches?