Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 04/28/2025 04:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan, North Saanich, Sidney and Saanichton.

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City Problem Type Report Time
CanadaDuncan Phone
CanadaNorth Saanich Internet
CanadaSidney Internet
CanadaNorth Saanich Internet
CanadaSaanichton Internet
CanadaSaanichton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DIYMANIACJP DIY_Maniac (@DIYMANIACJP) reported

    Looks like @TELUS has gone into hiding with all the bad press.

  • robertguenette Rob (@robertguenette) reported

    Trying to see if I can get a better deal on my phone plan (and switch off of Rogers) and you'd think @bell and @TELUS would make it easier to buy from them. It's almost reassuring that they treat you like garbage even before you're a customer.

  • LeifQuitlong leif sloane jagr (@LeifQuitlong) reported

    Scammers pretending to be Telus also tell them you're scammers hang up the calls

  • Striha Don Striha (@Striha) reported

    @telusmobility I’ve been with Telus Mobility over 20 years, home phone 30, internet for 20+ and Optik for a dozen. Their inability to find a solution to a simple problem may mean they’re going to lose all of them. They’re shrugging shoulders, bizarre customer service philosophy

  • _fetusfilets_ engineer hate account (@_fetusfilets_) reported

    another day of my @TELUS phone data being absolutely dogshit awful again. I love paying am extra 40 a month for worse service and I regret switching more and more each day

  • RaymondPolman Raymond Polman (@RaymondPolman) reported

    I learned that when I decided to move cellular service from Rogers to Telus, to to get one monthly invoice rather than two (Rogers and Telus) that Telus, sophisticated enough to bundle my 7 home services including security services, cannot add Cellular services with home services

  • Mason51242 Mason5124 (@Mason51242) reported

    @CrescentEagle @CanadianPolling Yea, If Big tree was nationalized, on July 8 that day Bell and Telus users will also be down too. Good idea idiot.

  • Kathryn0805 Kathryn OConnor (@Kathryn0805) reported

    @TELUS why is your telephone customer service “closed” at 10:44 am EST on a Monday morning? The toll free number 1-888-811-2323 published on your bills mentions nothing about “open” times. I am calling on behalf of an 82 yo who just signed up for your life support device.

  • scootesse70 scootesse (@scootesse70) reported

    @ChrisGrant1968 @DutchHockeyMom @TELUS Speaking of commercials, see the Kleenex one yet with a tranny mom? Holy crap, crazy world 🌎

  • semiprecious_tv Semiprecious 📺 🍊 (@semiprecious_tv) reported

    ugh telus is trying to charge me 300$ for calling the u.s. crap did i only have an internetnational text? i don't think so... i won't tell you the already obscene amount i pay monthly.