Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 03/26/2026 02:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Sidney and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Internet
CanadaDuncan Phone
CanadaDuncan Internet
CanadaSidney Phone
CanadaSidney Phone
CanadaDuncan Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Todd_Moggey TRM (@Todd_Moggey) reported

    @Ticats @TELUS Ginger problems

  • marcie_c_john Marcie Callewaert John (@marcie_c_john) reported

    @Xplornet I was so glad when I moved to an area where we could also access Telus Smart Hub and xplornet wasn't the only option. Painfully slow and expensive for such tiny data packages.

  • ABR9836 Abdulrahman Fattouh (@ABR9836) reported

    @TELUS @TELUSsupport WORST. CHAT. EXPERIENCE. EVER. "Madian" didn't understand a single thing. Was just simply inquiring about the Bring-It-Back program and off she goes talking about postpaid and prepaid services. Said she'll transfer me to prepaid services regarding my inquiry.

  • ehhronnie Ronnie (@ehhronnie) reported

    @TELUS your internet sucks

  • chimethecat MikeX (@chimethecat) reported

    @TELUS Another Virtue signal …

  • lindskreway Lindsay Kreway (@lindskreway) reported

    @TELUS just FYI we are NOT impressed that a Telus rep came to our house after 9pm. As a Telus customer already there is no reason to send any one to our house.... Instead of having someone on the payroll going door to door take that money and make existing customers bills lower..

  • AcornsJohnny Johnny Acorns (@AcornsJohnny) reported

    @EComm911_info @TELUS @koodo Dial 911? I thought you guys hated police. Trick of the trade I guess. Call the men with guns when you're in ****....

  • VeryScott Scott Troudt (@VeryScott) reported

    @iPhoneinCanada Just don’t try using your @TELUS service to call 911. Oh, the irony. “We’re into health!” - probably @TELUSHealth

  • phillicini mjp (@phillicini) reported

    @thelivingstone5 Jeez. Should the unvaccinated cancel their plans? Id be willing @TELUS.

  • drjp81 JayPee. (@drjp81) reported

    @TELUS So, someone logged into my account, activated #telusstreamplus and now support tells me that they can't trace it. This is disconcerting, to say the least. Seems like very basic security features to have an audit trail on account changes! Why don't you?