Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (45%)
-
Phone (30%)
-
Wi-fi (9%)
-
TV (6%)
-
E-mail (5%)
-
Total Blackout (5%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Sidney |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Sidney |
||
| Sidney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
-
Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
-
Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
-
Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
-
michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
-
Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
-
Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
-
Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
-
Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
-
Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
-
Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
-
Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
-
Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
BC Oversight
(@bcoversight) reported
@TELUSsupport What support? Maybe Telus should hire more agents so you can actually provide support as what you're supplying now is garbage service.
-
Bell Support
(@Bell_Support) reported
@Rae8465 Good morning. If you are still having issues connecting with Telus customers at this time, we would ask that you reach out to tech support via customer care at *611. Thank you. — KB
-
Brian LeRoux
(@brianleroux) reported
Canada badly needs competition for the @TELUS monopoly; totally unaccountable while scamming customers with bad service. We are on months of them trying to blame anyone but themselves for no access to paid streaming services on proprietary hardware they force us to use.
-
diane
(@diane50576694) reported
@AmyBeeman @TELUS @TELUSsupport We recently moved and decided to give up our landline ($40-ish per month). When I called Telus to cancel it, they said we could give it to you for $5 a month, so you would still have it if you needed it. WTF!
-
Kevin MacDonald CMA
(@k_macd11) reported
Hey @TELUSsupport @TELUS, I have been trying for weeks to add a sports package onto my PikTV but the server seems to be down all the time. How can I add sports to my TV?
-
Sanchit Chandna
(@sanchitc) reported
@TELUS have been on hold for about 35 minutes to talk to ADT Telus customer support. Had it been an emergency, things would have already happened before you respond.
-
Charlotte Hunter 2S Girlboss
(@kijekijikokwe) reported
@AmyBeeman @TELUS @TELUSsupport We recently cancelled our old Bell satellite TV service because (as we had to tell them 100 times) we don't need satellite TV service for $80. Done. The next day they called my mom trying to talk her into... you guessed it... the same satellite TV service at the same price.
-
Cynthia
(@CynthiaMD92) reported
@WestJet @KTanPot Again DM us, where we see no resolve and likely non at all. Seems that everyone is hiding something #. You guys, BC ferries, Telus hiding behind DM US with no resolution
-
e pastiera
(@epastiera) reported
@AmyBeeman @TELUS @TELUSsupport I currently have Telus for internet, TV and home phone. I have new CAT6 and coax and fibre throughout my place. I am currently evaluating what Shaw will offer to see if I should move. Most Telus customer service is off-shore and very unhelpful.
-
XynnMaster
(@XynnMaster) reported
@TELUS i literally cant play games with my friends or make videos bc the internet is too slow, im not joking, no games will connect to servers @TELUSsupport