Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
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Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Alicia Ambrosio
(@aliciaambrosio) reported
Call comes from local number but clearly originates in overseas call centre. Callers claims to be calling on behalf of Telus Mobility to offer free device upgrade “for being loyal customer”. Aroused my suspicion bc I’m not telus customer.
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Reggaejunkiedrew
(@droowalsh) reported
@TELUSsupport @cycnet Try searching "Telus" on twitter and sorting by most recent. Dozens of people in the last few minutes, if that now a "reported outage"? lol.
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jugni
(@therealjugni) reported
@modhaliwal @TELUS I took screen shots of the plan the rep messaged me about when I switched from Shaw to Telus. I never got what was promised. They are all slimy. Check your bills for over charge “errors” regularly.
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OutermostGhost 💀💜
(@OutermostGhost) reported
Hey guys, thanks for all the support today. Thanks to @MsKittyGemma, @Prof_Tiberius, and @AnguisPlus for the raids and I'm sorry we had to kill the stream early! Telus kicked us off our hub and won't acknowledge anything but 4g so I am unable to continue the stream =/
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Jen Robbins
(@jenxrobbins) reported
from
Surrey, British Columbia
@TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available
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Rosanna Cholak 🇨🇦
(@CholakRosanna) reported
@OrcaBC101 Telus owns Koodo: think Telus has over extended itself when they lack knowledge and hope their customers are more stupid than they are... and ignore things like when you tell them they made the deal to change for the same price...BULLSHIT 37.00 is NOT 62.00 before loyalty figures
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DayGlowBlue
(@DayGlowBlue) reported
Me: "I'll send this I-pad back, it's too small for work stuff which is what I need it for." -packages it up, finally gets the return email from Telus- My old tablet: -Dies- Me: "Oh... okay." -unpacks the ipad and calls tech support- "I AM KEEPING MY CHILD. I can edge up L8R. :D"
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Les
(@Les98045811) reported
@Janeenius Had Telus remove their complete security system from my home. Lot of issues without resolution.
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Brandon Weese
(@brandonweese89) reported
from
North Vancouver, British Columbia
@TELUS suddenly no service for over 5 minutes. What’s the issue????
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L.F 🇨🇦
(@bekindbecalm2) reported
@karriesoo 🤢 it sucks delivering those! I get just over 600 and they usually come when I have hydro/Telus/fortis/bank statements etc etc etc plus 2 flyers and 100 plus parcels lol… Happy Costco Day