Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (27%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (5%)
-
E-mail (4%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Sidney |
||
| Sidney |
Internet | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
-
Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
-
michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
-
Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
-
Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
-
Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Sean Gordon
(@DragononNeptune) reported
@TELUS Kind of ironic. I switched to Telus in the spring and service has crashed repeatedly during important zoom meetings. In fact Telus has been worse than the previous provider.
-
alexwh
(@alexwh) reported
@TELUS Central American techie informed me that my non-upgraded home security will work for 2 more years. I will ignore letters. Techie for wifi 8 to 9 today. It is 11 & not here. I should charge Telus for my time. Telus sucks. It is a terrible company.
-
John Scime
(@ScimeJohn) reported
@TELUSsupport is there any future plans to improve the service in my area? Telus customer service is one of the best, however my service at my house is terrible, one bar to no service, and I DO NOT have a landline. My only saving grace is wifi calling.
-
Spooky szn George Costanza 🦑 🎃
(@costanza_sports) reported
@akaRCN Shaw is an actual nightmare to deal with customer service and Telus has Optik.
-
Harry
(@hs_harpreet_) reported
@TELUS this guy was offended when told you are scamming people and we are not signing up for any service. He said there is no callback no. and offer is exclusive. He gave his personal phn number to prove he is legit. This phone seems to be a service from TextMail. (2/2)
-
Heather McFarland
(@timelessyogis) reported
Shame on you for taking our money, when you do not intend on fixing the problem to provide us with a fully functioning service! This IS a safety issue & you need to be accountable! @koodo @TELUS
-
Patti Russell
(@PattiRussell8) reported
@TELUS @TELUSsupport on hold for 25 minutes and counting. So annoying to hear how great you are over and over. Meanwhile where is customer support? Why is this kind of wait time acceptable to you?
-
Casey Martin
(@caseymmartin) reported
@TELUSsupport Hi - is topping up using Interac online no longer an option? I used to be able to login to my bank account from the Telus site and pay that way. Seems gone now?
-
alexwh
(@alexwh) reported
@TELUSsupport Spent money upgrading home wifi. It's spotty. Requested help. Severa calls and emails later, 8 to 9 this morning changed to 10 & not yet here. Telus is much too big, too inefficient. The company sucks & there's no option. Being FORCED to upgrade home security.
-
NewfieOilerFan
(@newfieOilerFan1) reported
@TELUSsupport unreal.. been third in the Que waiting for telus support for over an hour.. I guess no one is getting served..