Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 03/26/2026 13:30

March 26: Problems at Telus

Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaSidney Internet
CanadaDuncan Phone
CanadaDuncan Internet
CanadaSidney Phone
CanadaSidney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AkinLynooo Akin محارب (@AkinLynooo) reported

    My experience with @TELUS has been nothing short of an abysmal service. @TELUSsupport Imagine me chasing you guys for over 5 weeks to finish the installation at my house. For 5 weeks, you have been promising to give me a call back within 24 to 48 hours.

  • igamband . (@igamband) reported

    @dustbobgod I was on shaw and never had a problem, moved and changed to telus and it is unstable

  • downhomesunset Christine Dix (@downhomesunset) reported

    @ScofieldDamien @erstlecocq @SheilaGunnReid I was a non paying patient (they took 25% non pay patients) at a semi-private clinic in Calgary. My doctor got sick right around the same time Telus Health bought the clinic. Turfed me w/o any help in finding another doctor. Took me months to find another…

  • AvoidAmazon Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported

    @TELUS Too bad you don’t love your customers. However you do love ripping us off.

  • AvoidAmazon Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported

    @TELUS Too bad Telus won’t invest into investigating phoney charges on phone bills.

  • ceceliag1234 ceceliag (@ceceliag1234) reported

    @TELUS @TELUSsupport after@ober 5 hours and the fifth transfer to an over billing error the call drops and no return call from TELUS the lack of customer service is incredulous there is no customer support wasted day off on what the Reebok’s four people I spoke agreed your error

  • Carabro06633204 Cara brown (@Carabro06633204) reported

    @Lidsville @adriandix @jjhorgan Friend tried to get a Telus virtual appointment. First available was early JUNE. Health care everywhere is crashing How about some covid protections to slow down the disaster!

  • TerryMedica Terry Cotter (@TerryMedica) reported

    @cvangeyn Why is TNF not in my Telus cable service anymore? Too much balance and advocacy of access to information and liberty?

  • bigslicksprayin Josh Umscheid (@bigslicksprayin) reported

    @KKoolyk @derekmcbain @RogersHelps Telus help got mad at me for hanging up numerous times while on a call with their help desk, tried explaining the calls were being dropped, nope wasn’t that they said, and that’s when we switched! Rogers is getting worse not better out our way as well

  • tpellerin55 Tony Pellèrin (@tpellerin55) reported from Prince Albert, Saskatchewan

    Still looking for anyone to help me out with a Telus Cup and/or Esso Cup program. @HockeyCanada @PABears @NotreDameHounds