Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 12/29/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Sidney.

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City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ceddymuhoza Ceddy Muhoza (@ceddymuhoza) reported

    Been a new year, still haven't received any of 2021 payments from @TELUS - never want to work for them again!

  • dtregear Denise Tregear (@dtregear) reported

    Hey @TELUS when are you going to upgrade the mobile service around 4900-6000 blocks of West Saanich Road in Victoria? Maddening such a populated area still sucks.

  • rstarsoul Rajat (@rstarsoul) reported

    @TELUSsupport @TELUS how can i establish communication if calling is an option? Tried support tool on official website but did not get anywhere. Could you please help me out.

  • RichHesketh Rich Hesketh (@RichHesketh) reported from Calgary, Alberta

    Is it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that it’s not. We’ve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?

  • joijoeme2 joijoeme2 (@joijoeme2) reported

    @TELUSsupport Hi Telus team, Just got notice from my folks, their services went up despite on plan no longer offered. They are on minimal OAS only - can you help keep cost the same? Not looking for upgrade, just help to get them through the times - 25+ yrs customer Thx Happy 2022

  • NitzWalsh Nitz Walsh 🇨🇦🏳️‍🌈☮️🌽 (@NitzWalsh) reported

    Telus sucks *** for streaming shows. Worst navigation of anything I've ever used.

  • HODLbus Jacob Bussey (@HODLbus) reported

    @TELUS @TELUSsupport I would like to thank Telus for designing a customer service system where you get bounced from department to department until you're disconnected or give up. #NotHelpingAnyone #IhaveNoOptions

  • JennSj Jennajay (@JennSj) reported

    @TELUS Telus has the worst customer service I have ever had…if they bother to even talk to you after putting you on hold for hours.. and forget about understanding what they say..no one speaks English ..geesh Telus ..do better

  • Aegean888 aegean88 (@Aegean888) reported

    @rebmunroe @TELUS @TELUSsupport I switched from Telus to Videotron years ago for the same issues. Pricing was never the concern, service was, and the corporate account folks at Vidoetron have been superb. #videotron #telus

  • nabildotahmed اک آگ غم تنہائی کی (@nabildotahmed) reported

    @TELUS Although I've worked for the company for years and years in the past but never thought that tech support wont help my kids when internet is down because they dont have the PIN or my driver's license no. What a joke!It easy for me to say now "Shaw" here I come.