Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (10%)
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TV (7%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Saanichton, Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Saanichton |
Internet | |
| Duncan |
Phone | |
| Duncan |
||
| Duncan |
Wi-fi | |
| Duncan |
Wi-fi | |
| Sidney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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TruthWestCan 🇺🇸🦅🇨🇦
(@TruthWestCan1) reported
@KkfromAB @Rogers They are all equally bad, but I have found Telus to at least be reasonable.
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EndVaxPassNow
(@RonJeromy2) reported
@KkfromAB @Rogers Don’t do @TELUS they are terrible as well!
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Mica
(@myownway77) reported
@KkfromAB @Rogers I'm with Lucky mobile. Decent rates, and I've not had issues with coverage. I believe they're on the same network as Bell (whom I believe is on the same network as Telus).
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Double vaxxed and still feral
(@FeralChristineB) reported
@candaceshaw Does your provider use a shared line in your neighbourhood? We had that problem with Shaw coax service, had to share it with the whole block. Switched to Telus fibre with dedicated lines to each house and never have a problem.
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Joey Franc
(@Joeyfrancs) reported
@KkfromAB @Rogers I was rogers/fido for 24 years reception sucked. Switched to telus its expensive but way better network. Koodo or freedom if u looking for cheaper options
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John🇨🇦🏴🇨🇮🇭🇺🚴
(@JohnGangWarily) reported
@KkfromAB @Rogers I've been with Telus since early 90's. I have never had an issue yet.
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🦋bönk🦋
(@BiancaPreuss) reported
@MaxPreuss you can probably use dads Telus login!! or maybe you can use ours
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TheFreeRadical
(@TheFreeRadical2) reported
@KkfromAB @Rogers koodo is 1/2 of telus same service i know owned by telus but better!
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shipwrek 🇨🇦 (he/him)
(@shipwrek1) reported
@Altavistagoogle It doesn't but they gave me that box and pik tv and a bunch of other stuff for free. Telus does that all the time if you've been a customer long enough. Never used the pik service because the major networks are usually free here and really only good for news anyways.
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deepend
(@deepend_tc) reported
@AlexTheGreatish @nicklmg @SnazzyQ Telus is great for the few areas that support Telus fibre.. but anywhere else Shaw does ok. Telus needs to just speed up the rollout lol