Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Sidney |
||
| Sidney |
Internet | |
| Duncan |
Phone | |
| Duncan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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janice watkins
(@lovemedo7) reported
@keithbaldrey who is surprised ? no-one . the government is responsible not telus obviously they never made sure everything was a go, but that is the way it is with everything this government does - blame every-one else
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Canada Nice 🇨🇦
(@canada_nice) reported
@keithbaldrey I wonder if Telus took flack (reverse stolen valor) as BC Gov is such a large customer ? Hiring 33 call takers seems destined to fail without online registration support - or was Telus responsible for online failure ?
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.
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George Davidson
(@GNDavidson) reported
@rodmickleburgh @TELUS My question is what were the terms of the contract, what service levels were guaranteed, who is running the other call centres blaming telus is great, but are they doing what was agreed upon
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Buke
(@bukelacktavose) reported
@CTVVancouver All Dix had to do is google "Telus problems" before giving them the contract. Entwhistle pays himself 18 million a year if you are wondering why your Telus bill goes up every 6 months. #telus #ripoff
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Maizy Mae
(@MaeMaizy) reported
@beach_lynnie @CTVVancouver This is a joke! Under 400 appointments made on first day?? They had a year to figure this out. Why #Telus got involved is stupid. They could have set up online registration instead of PAYING a third party. FAILURE
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Mackenzie Rhode
(@mackenzierhode) reported
BUT I now finally feel free and will absolutely never be using @TELUS services ever again. this has been the most frustrating 2 years with an internet provider.
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Wendy Waters
(@wendy_waters) reported
Apropos of nothing, is anyone else having problems with TELUS mobile phone messaging today?
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Anthony 🇨🇦
(@1m4ll3rg1c2bs) reported
@MKBHD @UrAvgConsumer in need of assistance. Looking for a smartphone capable of dual SIM or e-sim that will work in Canada with Rogers/Telus. Preferably a Samsung for a coworker's wife (essential worker). Any help would be appreciated. They block em here grrrr.
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DRead
(@read_donna) reported
@acoyne says in today’s G&M that all governments have been lousy at pandemic response. Unanswered is who would be better. Private enterprise hasn’t been great either — Telus call centre in BC registration comes to mind. Real problem is Canadian health care fragmentation.