Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 01/22/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaSidney E-mail
CanadaSidney Internet
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • crosswisenow Crosswisenow (@crosswisenow) reported

    @VivianBercovici Three major mobile network operators are Rogers Wireless (10.6 million subscribers), Bell Mobility (9.0 million) and Telus Mobility (8.8 million) not 2

  • tryoung Mind over Matter (@tryoung) reported

    @ShayeGanam I will never go back to Telus, Bell Canada or Rogers. I experienced abysmal service, spent hours on the phone resolving billing and technical issues, and had lousy service.

  • chrisalecanada Chris Alemany 🇺🇦 🇨🇦 🇪🇸 (@chrisalecanada) reported

    @VE7PMD @TELUS Nice. Not bad. Notice it is new activation only. Likely contract too?

  • meilach Sam Meilach (@meilach) reported

    @CTVNews Why couldn't Roger's temporarily transfer all customers to Bell or Telus in such an emergency?

  • livewire3791 🇨🇦Canadian Eh!🇨🇦 (@livewire3791) reported

    @Trudeaus_Ego End the monopoly that Bell, Rogers and Telus have. We pay way too much for **** service.

  • biletubes Bill Tubbs (@biletubes) reported

    @BakedGoodsYYC @MondoAlberta @PierrePoilievre I don’t doubt that a regulated utility can be an innovative industry leader (e.g. SaskTel). But I believe market competition ensures all others have to catch up to the leader. I don’t know why Telus/Rogers/Bell are consistently so bad but I think it could be lack of competition.

  • euph312 Paul Routledge (@euph312) reported

    @TGCTS I have Telus. Signal was down to 4G, 23km south of Brandon right by the Bell MTS tower of all places when I was for a bike ride not too long ago!?!?!

  • CraigArsenault1 Craig Arsenault (@CraigArsenault1) reported

    @RogersHelps There’s a reason I’ve switched my family’s cells to Telus and I guess soon to be home wifi / cable switching to Bell. Roger’s service and appreciation of its customers is 100% non-existent

  • kurtseifried Kurt Seifried (He/Him) (@kurtseifried) reported

    @TheJenRollins Telus went to a converged IP network ages ago (they were one of the first telcos to do it actually) over a decade ago. If they crash their BGP there’d be a similar outage to rogers even for “landlines” which haven’t been POTS anywhere in ages. TLDR it’s all internet protocol now.

  • living_marble Mary Gillis (@living_marble) reported

    Thought today it is worse, before I could at least eventually login to my Telus account as long as I kept trying, now I can't.