Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 03/09/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Sidney and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Phone
CanadaSidney Phone
CanadaDuncan Internet
CanadaSidney Internet
CanadaDuncan Wi-fi
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hightower4ever Hightower (@Hightower4ever) reported

    @RogersHelps your customer service on here is atrocious. How about letting people know there is an issue instead of ignoring all your customers. Time to switch to at Telus or Bell if this is how you treat customers

  • DavidNelson333 David Nelson (@DavidNelson333) reported

    Why am I so mad at @TELUS right now? Despite being a good customer for years, they have screwed me.

  • DavidNelson333 David Nelson (@DavidNelson333) reported

    .@Telus is the absolute worst, and doesn’t care at all about their customers.

  • Ccressman87 Chris Cressman (@Ccressman87) reported

    @MetikosL @RogersHelps @680NEWS Only Bell and Telus mentions I've seen this morning are related to the Rogers outage. No one I know is currently having an issue with other providers, although Bell has been hit and miss over the last week or so in areas where they're installing additional capacity.

  • Patty_B6 Patrick Betu (@Patty_B6) reported

    @Rogers what's going on. Fix this issue asap or I will be switching to @TELUS

  • supermarioelia Mario Elia (@supermarioelia) reported

    @cselley Likely more bad than good, it's a platform that started off as an independent before being swallowed up by Telus. So likely all of that Walmart data going to the Telus overlords.

  • planetcoolmusic PLANET COOL (@planetcoolmusic) reported

    Is everyone in Canada having cell phone service issues with Rogers Telus and bell? At this moment.

  • Ccressman87 Chris Cressman (@Ccressman87) reported

    @MetikosL @RogersHelps @680NEWS It is in the news now. Unplanned outages happen all the time... Wake up to what? You trying to come up with some crazy conspiracy theory already? It's one provider's cell service being impacted. Bell? Still works. Telus? Still works. Rogers home internet? Still works.

  • AtHlEtIcMaChIn3 BSP (@AtHlEtIcMaChIn3) reported

    @Sherry_Shks Not Telus 😭 That’s my **** right there

  • laurenzbaars laurenz baars (@laurenzbaars) reported

    @telus internet and service (or lack thereof) is nothing but grief. #fibreoptic can't handle a single #netflix movie without incessant stuttering. No #service either.