Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (23%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan, Sidney and Shawnigan Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
TV | |
| Sidney |
Phone | |
| Shawnigan Lake |
Phone | |
| Duncan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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⛄️☃️🎄❄️Emma and the love angel heart queens⛄️☃️🎄
(@Emma05033368) reported
I know I shouldn’t ask this but I’m just gonna ask anyways so I have a question how would we know if you got excepted for The bad word kit Telus or would call me about or would it be a surprise if it’s a surprise I would be really excited but I’m just a little bit curious hope
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Todd
(@toddintune) reported
I have a WestJet Mastercard and over the past month and a bit I've been having nothing but problems. I go to stores and try to pay with it and I get transaction denied. But I can pay with Apple pay. Now today Telus tells me my pre-authorized payment was denied.
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Love and Justice
(@support_cdns) reported
@TELUS No support
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Cam Joe
(@MrCamJoe) reported
@TELUSsupport @RichardStarchuk Hey Telus, want to fix my service with 5G as well. In the k2w1b7 area. I've called numerous times and had tickets opened, been a customer since Clearnet days. Service issues since 5G rollout takes me back to 1990's cell service. Newer $1200 Samsung, done all the trouble shooting
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Dwayne Winseck
(@mediamorphis) reported
B/c to address those prblms, these bills wld have to deal w/ their manifestation @ CDN coms & media giants' like BCE, Rogers, Shaw, Telus, Postmedia, etc. On these issues, the CDN cos & Google & Facebook are joined at the hip in their opposition to progressive Internet regs. 7/
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Georgesfelttipdrawings
(@Georgesfelttip1) reported
@koodo @nealjennings @nealjennings Exactly this problem. Telus store on Robson informed me that there was some maintenance ongoing. Lots of people went to the store enquiring yesterday. Nothing was communicated to users or customer support though.
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Puneethraj Gh
(@punee_gh) reported
Why we are unable to register @reliancejio on Telus or Bell network in Canada? We tried all connections settings.. aren’t you partnered with them already? Do we need IR pack just to even register network?
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Ciara Curvey
(@homesweetciara) reported
So I'm not sure if anyone else have ever dealt w @TELUS, but so begins today's adventure w their crap for me! It's ALWAYS awful. Step 1! Wait 1 hour for them to call me back. Step 2! Get them to fix my internet they never actually end up fixing effectively. Upgrade to wifi 6?
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daryl n cognito
(@darylcognito) reported
@solidarityYYC @TELUS_Spark Considering how ethically flexible Telus is (profiting off tax dollars providing “telephone doctor visits” this doesn’t surprise me. They suck at customer service, they suck at ethics.
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The Baron
(@TheFunnyRabbot) reported
@lilmisscream I need to call out Telus for a moment. Why would they shut your WiFi down for a day before they close? Wouldn't they have to wait before doing that?