Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 01/14/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaSidney E-mail
CanadaSidney Internet
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • marc_peninou marc.63 (@marc_peninou) reported

    @edmontonjournal @TELUS If you live in the country, your still treated like ****. I cant believe in this day and age, i cant get decent internet, wifi or satellite suck, even Telus hub is unreliable

  • bigbalker Balk (@bigbalker) reported

    @edmontonjournal @TELUS Cell service would be nice in our town of 850… used to work 10 years ago fine and has gotten WORSE over the years. The last two months it is gone So we rely on internet for wifi calling but it’s down 2 hours of every day too. Can’t work, can’t call. Telus for both of course

  • mindaalou meliñda (@mindaalou) reported

    @dirtnita One of the ladies in my office has att and hers kept switching to telus. I have Verizon and for the last two weeks my service switches back and forth to telus and bell, only at work tho

  • CoupedesPotats Stéph 🇨🇦 (@CoupedesPotats) reported

    Wow Telus sucks. My internet died like a second before the goal was scored. That was fun to miss... #StanleyCup

  • themindlessrae rae 🦭 (@themindlessrae) reported

    Got stood up for my Telus appointment this morning and when I called the support line, they told me "it's probably because it's Canada Day"

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @AhamedNicky Hi Nicky! You should be able to reach out to ADT by Telus customer care at this phone number: 1-855-958-8181

  • Gfrtgnbbvfrthnn That guy ron (@Gfrtgnbbvfrthnn) reported

    Trying to reset my password but your site is BROKEN😡 i enter my email and press reset then get sent to some pointless story @TELUS

  • bwebmtl bradwmtl (@bwebmtl) reported

    @TELUS How about you build a network where I can use my cell service in and around my house. I’m in Montreal and there is a 2 block literal blackout off service.

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported

    .@TELUS advising landline/cell service being impacted in #Lytton due to the wildfire. Life-threatening emerg? Dial 911 in case there is phone service. No service? Ask friend for help & head to nearest ER/doc or police/fire dept if able. Info @TELUSsupport. FYI @TNRD

  • McIntyreReeve Michael Reeve (@McIntyreReeve) reported

    Neighbouring Telus and BC Hydro stations have suffered extensive damage. In addition, rail and highway infrastructure are affected. 2/3