Telus outages and service status in Shawnigan Lake, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Shawnigan Lake, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jun 8, 11:23 AM EDT.
- Internet (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 10: Problems at Telus
Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shawnigan Lake, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan
|
Internet | 1 day ago |
|
Duncan
|
Internet | 2 months ago |
|
Duncan
|
Phone | 3 months ago |
|
Sidney
|
Internet | 3 months ago |
|
Duncan
|
Phone | 3 months ago |
|
Duncan
|
Internet | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Bill Perry (@Captnwilly) reported from Sidney, British Columbia@TELUSsupport how do we get Telus technical support to call us at home?
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Sue Stroud she/her πβ€οΈπͺπΌ (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didnβt even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time Iβve called in the last three days with extended wait time and shitty service. Canβt wait for @TELUS
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Finnegan66π (@Finnegan661) reported from Sidney, British Columbia@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
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michael eso (@mjeso) reported from Sidney, British Columbia@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Sue Stroud she/her πβ€οΈπͺπΌ (@suestroud) reported from Central Saanich, British Columbia@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Finnegan66π (@Finnegan661) reported from Sidney, British Columbia@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? π€ only to be told now that the rescheduled appointment 'may' go forward jesus
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Finnegan66π (@Finnegan661) reported from Sidney, British Columbia@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lincoln Ho | Yegventures | δ½δ»€ζ π»π¦π¨π¦ππ° (@yegventures) reported@Social_Moi @TELUSsupport If you have home issues, call 310-MYTV. For mobility issues, dial 611 from a TELUS cell phone. If you want a guaranteed Canadian agent, use the French options as you'll get an agent in Montreal (home service agents work there too).
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Post-Modern Public Servant (@PrincessPragma1) reported@Martyupnorth A literal miracle. Let's get some Graces to work for Telus. It took two of us a year and dozens of calls and emails to get Telus to stop double-billing us for security. Then it took 1.5 hours to cancel and close another account. Are they hoping we'll give up and keep paying?
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KrysticMystic (@KristicMystic) reportedOMG! Telus is the most awful company. It often takes an hour with dropped calls to get to talk to someone who can't always deal with your issue. They want 2 year contracts with shady rules or they hike your overpriced plan without warning. And then they continuously call you to try to give you deals instead of being upfront etc..etc...
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Fruitloops1984 (@Fruitloops1984) reported@spacanpanman ASTS have contracts with Bell Canada and Telus for Canadian direct to cell service.
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Tierneymisu (@the_ref14) reported@wongkarwasian $35 for 100gb canada-us-mexico with public mobile (Telus network) They exist and it's easier then ever to find a deal. People just like pissing money away
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Bald Guy (@ScruffyNSmooth) reported@TELUSsupport I also have the pleasure of MANY hours on the phone with Telus, many hours waiting for technicians, taking time off of work, technicians not showing up (the last two appointments in a row) bad product/worse service.
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π¨π¦ Mike π¨π¦ (@sportster05xlx) reported@EastEndJoe Telus. Sold me a RIM Blackberry Storm with a 15 day return if I didn't like it. Refused to take it back. Paid out the contract. Never again. Anyone who knows about the Storm understands.
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Anne (@anelame) reported@RogersHelps Shaw legacy client. Need a technician to assess and repair broken phone line. Chat booted me out after 3h wait saying as Shaw customer they couldnβt help (even though I access through Shaw link). poor experience and paying for a broken service now. Telus may be best
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conner petrie (@connerrpetrie) reported@TELUS @Bell Before you guys spend millions of dollars building AI datacenters in Kamloops and stealing all our water can you fix the horrible reception around town first? Can't even make or take a phone call in half the city but yes lets build AI datacenters ππ»
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FancyOldLady (@FancyOldGal) reported@SmokingDandy @Rogers Where did you go? I only see 2 demons. Rogers & Telus. The other of the 2 duopolies. Rogers took over my acct from Shaw and said they don't support email and email vanished. No warning. Gone!