Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 02/26/2026 09:00

February 26: Problems at Telus

Telus is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Sidney and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Internet
CanadaDuncan Wi-fi
CanadaDuncan Phone
CanadaSidney E-mail
CanadaSidney Internet
CanadaDuncan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LeBronMaclean Johnny Cash Considerations (@LeBronMaclean) reported

    @Sir_Earl Same; works when I turn off wifi (Telus) because my phone isn’t the same provider so definitely network-related

  • Justin_B_Manuel Justin B. Manuel (@Justin_B_Manuel) reported

    Nothing personal to service providers, but if a competitor offers me a rate which is cheaper than what you're currently giving me & you're not willing to at least match it, then I'm moving on. Simple. Appreciate the service you've provided me over the years, @TELUS @TELUSsupport

  • nivende2 David Niven (@nivende2) reported

    Apparently a Telus problem. Works on my non telus cell phone.

  • BrandieHarrop Brandie Harrop (@BrandieHarrop) reported

    @RodFrank12 Thanks! We got a Telus tower put up behind our house. Unfortunately their highest pkg would only cover about half of the internet we use. Will there be any talk about packages? Or just the installation of towers? RN we are with a co that gives crap service just for pkg size.

  • KentHurst19 Kent Hurst (@KentHurst19) reported

    @TELUS This is great and all but how’s about providing your rural customers a decent service, my bill is no less than someone close to the city, #Terribleservice

  • KentHurst19 Kent Hurst (@KentHurst19) reported

    @TELUS I would have to completely disagree, 1 mile off the Trans Canada highway and the best service I get is 1 bar LTE but mostly 2 bars 3G! Brutal.

  • jfemiki femiki ........the paniki 🦇 (@jfemiki) reported

    Ok so apparently its my internet provider who is having issues with twitter ONLY wtf @TELUS @TELUSsupport ??

  • cmall Chris Mallinson (@cmall) reported

    @jacesplaces @LeBronMaclean @TELUSsupport Yup, same here. Been down all day, and then tried a VPN. Down at two different locations using Telus Internet.

  • Zemiki Zemiki💙Comms FULL💜 (@Zemiki) reported

    @telus Yo. Your internet service is being janky and not allowing its users to access twitter on wifi. Maybe fix that ****. K thx.

  • taetaehansol Λna⁷ (@taetaehansol) reported

    Wow my Twitter was down all day but it started working again when I disconnected from my Telus Wi-Fi