Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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The latest reports from users having issues in Shawnigan Lake come from postal codes V8H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 10/29/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Shawnigan Lake and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaShawnigan Lake Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaSidney Wi-fi
CanadaDuncan TV
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • S_D3ol S DEOL (@S_D3ol) reported

    @Bell_Support called your customer service line and was told by your rep that they don’t care if I am happy with your service. When asked to transfer to sup, transferred to irrelevant team member. Care to explain? Feeling bad for switching from @TELUS @TELUSsupport

  • Neota4 Neota 🧚‍♀️🇨🇦✌💗 (@Neota4) reported

    @ShawInfo I'm actually troubled this morning. I begged you for a solution but you won't solve it & I have to switch. I HATE Telus. It is seriously bothering me they're on the way. But I have to have internet in my home office, it's imperative to my career. Dammit I'm mad.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

  • FuckTrudy Mrs. Roboto 🦄 (@FuckTrudy) reported

    Lesson learned. NEVER EVER deal with @TELUS I left Shaw and signed up with them for internet and TV and they have done nothing but ******* around and charge me more money that I NEVER agreed to. Been dealing with escalations for over a month, who are now straight up ignoring me.

  • dylanj2023 Dylan J (@dylanj2023) reported

    @CP24 TTC PARAGON SECURITY PALADIN SECURITY GARDAWORLD BELL, ROGERS, TELUS, SHAW GROCERY STORES FINANCIAL INSTITUTIONS ACADEMIC INSTITUTIONS POLICE COURTS ETC.. HOW COULD YOU ALL BE THIS ******* STUPID?!?! “PUT YOUR MASK ON FOR ME” “HAVE YOU BEEN VACCINATED?”

  • FreeJoshuaWong Matt J.B. (@FreeJoshuaWong) reported

    @Renrik @TELUS **** off, shill.

  • MaryseRome CHRISTINE ROME (@MaryseRome) reported

    Hate #TELUS & their stupid SMART HUB. I hadn't been able to get online for 3 days. Then their agent hangs up on me after 2 hours of trying to fix it. Left my puter open all night again & it is working (a bit). Can't open every site. Telus is mean to rural. But I have to use them.

  • gildaspacca GD (@gildaspacca) reported

    @TELUS @ExcellenceCan Telus/ADT team, unable to talk to anybody about an ongoing issue with the system, ADT was always there when you needed them, Telus hungs up on you everytime after long holds, nothing excellent about their service

  • exterrrrminate Kevin (@exterrrrminate) reported

    @FuckTrudy @TELUS I remember when Telus had that “Yak” plan and totally undercut AGT - great service then! But when they got big and the only competitor in the market, their service took a nosedive faster than a celebratory Major Kong (a la Dr. Strangelove))

  • Bagnuts2 Bagnuts (@Bagnuts2) reported

    @FuckTrudy @TELUS They are all getting bad. You call to cancel and they tell you they won’t unless you pay a cancellation fee you were never told when you signed up. It’s actual extortion. @TD_Insurance