Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan, Sidney and Shawnigan Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
TV | |
| Sidney |
Phone | |
| Shawnigan Lake |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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brendajohima 💎
(@brendajohima) reported
@melsm57 @RussRichards9 Thanks for the RT on this. I appreciate it. @TELUS is ruthless in trying to illegally keep refunds/monies owing on an overpayment. They promised to return $125.00. Never has happened in MONTHS
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VaxHunterAB
(@ab_vax) reported
@scorpiomom1980 That's not right at all. Call 811 and explain. She's definitely allowed to get it. Someone at Telus had same issue and hadn't been updated on new policy.
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PALESTINEPALESTINEPALESTINEPALESTINE
(@peanuuuuuuuut) reported
How does Telus know I have a business? That’s information I’ve never shared with them 🤨
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Nigel Bankes
(@BankesNigel) reported
@asadyyc @AHS_media It's a good system. I got in the online queue and got through about 16.00; made an appointment for 17.10 at the Telus Centre for shot #2. I cycled down, went through a very efficient process and was back home by 18.00 including my 15 minute post-shot wait. Well done @AHS_media
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Josh Hall-rdnewsNOW 🇨🇦🌈😷
(@vancan19) reported
Anyone else with Telus Mobility having connection issues today? @TELUSsupport #RedDeer
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Commissioner Miner
(@fanCRTCProfling) reported
@lepp Way over lawyered. Also more engineers doesn't add much except a myopic view of issues. It's takes all disciplines. Reminds when when Telus tried to limit a consultation to eng's only. Think that was the BSO file. Only eng's can say what people need/want. 😬
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Susan Perry
(@LovesToWine) reported
@Drinkwithmenow @TELUS That’s bad. So bad. 😦
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helen henderson
(@cbchelen) reported
I was the first mixed dose at Telus. Poor nursing staff thought tomorrow was the day it started so took 10 extra min to get permission from Edmonton. But it’s done! Incredibly fast at Telus otherwise.
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crystal_kwon
(@crystal_kwon) reported
TELUS Health is insanely good. Great doctors, customer service that goes above + beyond. Now only if their mobile policies followed suit.
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TONY HAWK’S PRO DUBZY
(@young_dubzy) reported
@TELUS is your app down ??? Haven’t been able to log in for 3 days now. I just wanna give you guys money ...