Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
TV | |
| Sidney |
Phone | |
| Shawnigan Lake |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Karim Nagy Habashi
(@KarimNagyH) reported
@TELUS worst company in Canada COUNTRY THIEVES!!!!
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Chubby Chuck 🇨🇦 🐷 🐝 🐔
(@ChubbyChucks) reported
@manyra I just got an offer in the mail is that DSL? I really don't want to subscribe to anything Telus because they're in cahoots with Kenney. But I might have to lay down with the devil if this keeps up.
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melanie
(@catswarm) reported
@TELUSsupport At some point in the course of all of these service calls over the past year, I should have already been referred to the “right team,” don’t you think? Is this “right team” a team that absolutely no one else who works for @TELUS knows about or can access?
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sarah panda🐼
(@sarahhpanda) reported
bell next door needs to help their damn customers and not send them to Telus when it’s a bell problem. Like we can’t fix bell emails dummy
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st
(@stalwar) reported
@TELUSsupport since September our TELUS public Wi-Fi and cellular pico cell has been not working. The issue is a broken/kinked single mode fibre patch cable. Can you please send someone out ASAP. This is ridiculous!!!
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GadgetBoy
(@GadgetBoyActual) reported
@CRTCeng Hey there. Can you tell me how to file a formal complaint against @telus for illegal marketing calls? I signed up for internet over a year ago. When I did, I told them no marketing calls. Since then I've gotten marketing calls from their mobility team about once a month.
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Keri-Anne Lawton
(@manyra) reported
@ChubbyChucks UGH. I used to have CCI Wireless (Hays, AB) which was bought by Explornet. The not great service just got worse, bad speeds and no customer service records to help with follow up. We’ve been with Telus Smartnet for a year and love it.
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ALGO BOT NEWS
(@algobotnews) reported
Telus says 5G network now reaches 70% of the Canadian population $TU
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ziggy stardust
(@taxbuster88) reported
@CRTCeng @CCTS_CPRST .@Telus threatens people with decommissioning of rural POTS and what do you do? Nothing. I'm fighting for Emerg services. You are effing the dog. Wanna help? Show you're ACTUALLY a "regulator" and not just a marketer. #CRTC
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Reli
(@PrettyS70040131) reported
@TELUSsupport @11Rooneys This is a joke? I am on the phone with telus. Waiting time 2 hours if I am lucky...plus I have to do trouble shooting and so on. Why I have to pay for this?