Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 01/15/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaSidney E-mail
CanadaSidney Internet
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Cheridonna84 cherry pie (@Cheridonna84) reported

    Wow @TELUSsupport @TELUS I can’t believe that, instead of upgrading a nursing home to fibre optics, you’re just going to disconnect all of their service. Most of those people in their their TV is there only thing to do and you’re going to take that away from them.

  • KPCascadia KPCascadia (@KPCascadia) reported

    @CKNW @JasJohalBC Can I bill the @bcndp for my Telus Health subscription for neck damage from the constant 180’s?

  • Fernand05666287 Fernanda Ferreira (@Fernand05666287) reported

    @hyperlynx100 @TheCigarDungeon @AnthonyLacavera Well at the moment Shaw competes on wireless with Telus, Rogers, Bell out West. And Shaws monthly service rate is much better than the others. If Rogers buys Shaw, that’s one less competitor. And who has a wireline phone? Not many, no one I know.

  • Matt_Polz Matt (@Matt_Polz) reported

    @StraitHecate @AnthonyLacavera I just see it as many of the low tier services under one mediocre umbrella. (Coming from a long term Telus customer)

  • MacHmslf Butch Patterson (@MacHmslf) reported

    @AreOhEssEyeEe @Rogers Telus and bell pull the same crap

  • Davegg26801227 Detective Peekaboo (@Davegg26801227) reported

    @beckie_nicholls @flatulantfroggy @theJagmeetSingh Take the L lady. Take the L. Telus doesn't care. I ain't paying even higher bills so the stupid and lazy can have dental plans.

  • unknown33483111 unknown (@unknown33483111) reported

    @sonimtech Now on Telus! But I'm getting all kinds of trouble trying to buy it.

  • robmackaydunn Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    Been hearing “coming soon” for 4+ years…is there an infrastructure issue with @TELUS & @WestVanDistrict?

  • HetAch12 Het Acharya (@HetAch12) reported

    @TELUS @TELUSsupport making it really hard to reach customer care. You can schedule a sales call instantly but they make you wait hours when trying to reach customer care. Disappointing.

  • AhmadAdele Adele Ahmad (@AhmadAdele) reported

    @TELUSsupport Every time a Telus agent says they will call me back, or if I choose a call back option from your “waiting room”, I never receive the call and it just goes straight to my voicemail. My phone doesn’t ring and the call isn’t listed in my log. Why? How can I fix it?