Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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rich
(@itsallaboutrich) reported
@TELUSsupport the amount of scam calls I’ve been receiving is ridiculous. How does Telus help their customers? 9 calls in the last 4.5 hours.
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Oz Sweeney
(@OzSweeney4) reported
Anyone else having issues with @onesoccer on Telus? Missed the last semi now because it wouldn't let me watch. Same problem again today. This channel is as bad as its website... #VoyageursCup
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Straight Law Cocktail from Harvie denBok *******
(@Straight_Law) reported
@Shawhelp Yeah, nice PR effort - we've been dealing with tech support, and so far, I still can't effectively work with the Shaw Internet non-functioning internet. But they're trying again tomorrow. Will keep everyone posted. BTW: @TELUS home system is relatively flawless.
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Gregg Sidwell
(@lensmangregg) reported
@TELUSHealth When will Telus Health incorporate into the MyHealth app ability to contact and book the same doctor repeatedly? We are among nearly 1M BC patients w/o a family doc Being able to have consistent care would really help alleviate!!!
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ASHLEY
(@ashleyleung_) reported
@TELUS is the ******* worst
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David Tremblay
(@davidtremblayqc) reported
@Lindo_Cafe @Rogers @TELUS Yeah today is definitely the worst, I got about 9 calls from machines (near Montreal)
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1billioneggs
(@1billioneggs) reported
@TELUSsupport Oh, tha KS for getting back to me 2 days later. I spent 4 hours on the phone with your inept customer service department. Get wrecked @TELUS
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****
(@hotandsweatie) reported
@CraveCanada I can't log in via Telus pls help????
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omprakash pandit
(@omprakashpandi1) reported
@TELUSint **** YOU TELUS @TELUSint @TELUS WORST COMPANY
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OtterOpenwater
(@OOpenwater) reported
@AppleSupport It was a TELUS issue and has mercifully been resolved after 3 hours on the phone. Thanks for checking in though