Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (28%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Sidney and Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Sidney |
||
| Sidney |
Internet | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ajay
(@ajaykphotos) reported
@jamesrcs Wyze cam or some other from Amazon. The telus one is outrageously bad!
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..
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Christine
(@Christne1222) reported
@richardzussman And what would that help? Living in Nanaimo for 3 years and still not able to even get in there! Thanks to Telus Babylon
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gurpreet
(@Gaggi84) reported
@TELUS @TELUSsupport Got an upgraded offer from Telus loyalty and guess what .. now I got the surprise bill of 1k. And now Telus is making excuses to get me the offers Not the service we all are expecting. #stoptheloot #nosurprisebills #needbettercustomerservice
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Lexy
(@MrsSteak) reported
@AdamPOlsen I had to pay TELUS Health for a 1 time appt $1300, because I could not access healthcare in BC any other way. I knew I needed to see a cardiologist and it was the only way I could get a referral to one. I am lucky I could pay, so many others can’t. The system is so broken
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Rod Mickleburgh
(@rodmickleburgh) reported
Why does the BC govt do nothing to rein in Telus Health, which provides quicker service if you pay a big, annual fee...and where many doctors have gone...#bcpoli @adriandix
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Tony Fiorucci
(@finoki73) reported
@MrRuscitti @TELUS @TELUSsupport The person’s job is literally to deal with customer concerns in a congenial and supportive manner and then outright laugh at you like you don’t manner…another example of corporate arrogance. Good for you, Robert, for calling it out.
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Michelle K.
(@Michell16715337) reported
@TELUS You guys are the most predatory, life sucking service out there. Con my 70 year old mom..... Call me 500x times a day after my night shift........
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NiKO Malp
(@Nikorp) reported
It's important to note; up until now I've had very good experiences with Telus services and their customer support. But this was hell. You need to get people to quality check your apps now and then and make sure they aren't a Jigsaw trap from the Saw movies. Thank you. 🥱
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Christine
(@Christne1222) reported
@richardzussman And what would that help? Living in Nanaimo for 3 years and still not able to even get an appointment with a NP! Thanks to Telus Babylon I can see a doctor for the last 2+ years