Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Telus
Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Sidney |
Phone | |
| Sidney |
Phone | |
| Duncan |
Internet | |
| Sidney |
Internet | |
| Duncan |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Sedens
(@Wildsau) reported
@ericpet What are you using for wifi - their router? We have a Telus Boost system (4 nodes) and it is amazing. Our neighbours’ Shaw went down and they “borrowed” our wifi for a couple of days and were getting 160 Mbps at their place.
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Christopher Barnard
(@cbarnard82) reported
@WORLDSTAR Telus. There’s also a push for businesses to annoy you to the point where you want to raise your voice... so you do, even slightly, and they hang up or walk away because they’re no longer comfortable. Seems like a tactic.
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Lynn Hughan
(@hughan01) reported
@VancouverSun @TELUS I live on Haida Gwaii, my Telus cell service is terrible.
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Fake Ezzie 💾 Real Mike - Centrist
(@fakeezzie) reported
@aggieloveseggs There are sound ways to maximize personal privacy w/ data (blockchain for example) but govts never invest enough money into development (get Telus to do it) & it fuels concerns. If I would have had it my way, we'd been checking into everything the past year, for contact tracing
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Can someone help me open this jar?
(@irobox_Cap) reported
from
Edmonton, Alberta
@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes
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Meaghan Elizabeth
(@m_lizzy) reported
Dear @TELUS I’ve been a customer with 2 separate mobile plans for 10 years. After spending 40min on the phone w/ 2 different reps, I am, quite frankly, very insulted by the lack of appreciation for and effort to retain me as a loyal client. #Telus #searchingforanewmobileprovider
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Peter Kieser 🍁
(@pfak) reported
@PhillenniumLine Kinda like how TELUS refused to enable VoLTE on my account because I didn't waste money on one of their ****** phones. **** Canadian telecos.
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Dr. Carl J Brown 🌎
(@drcarl_vancouvr) reported
I’m not one to use SoMe to complain. But @rogers provides truly terrible service. After a fraudulent purchase made on my account, I’ve spent 5 hrs waiting online and inexplicably an hour in the store and it still isn’t resolved. Looking for a new provider. @telus ?
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Wild Wil
(@13WILDWIL) reported
@CFOXvan hey guys! I'm sending g this in hopes we can get the world famous CFOX on our telus optics running again. I have checked with a few other telus users and they have the same issue. Would love to listen to you guys in house.
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TechieFoxx
(@TechieFoxx) reported
@TELUS I for real thought the telus company closed down lol I haven't herd anything about th in years and live on the internet.