Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (19%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan, North Saanich, Sidney and Saanichton.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| North Saanich |
Internet | |
| Sidney |
Internet | |
| North Saanich |
Internet | |
| Saanichton |
Internet | |
| Saanichton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Common Sense
(@CommonSenseSoc) reported
the after dinner stuff thing... hey @telus @TELUSsupport .. WHY do you keep changing my IP? Really screws up my secure server logins, and its a ROYAL PITA to fix it all the time... STOP doing this!
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𝙆𝙮𝙙𝙪𝙝
(@Kiltworm) reported
Now I just got transferred to my third department at @TELUS and was disconnected before I got to talk. What a terrible terrible system they have. Are all phone companies this awful nowadays?
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Katie Borek
(@KatieNEthan) reported
@buoyantbabe @TELUS I can't even imagine. I'm always extra nice to people who work in call centers for that exact reason. Its not tech supports fault that I had to wait so long. That's a Telus problem.
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Kristi Carlisle
(@kmw_carlisle) reported
@douglj @RogersHelps Totally down L3Z area too. This is exactly why I don’t have the same provider for mobile and internet. Tethering to my data package with Telus mobile. Hoping it comes back up soon - work from home and kiddo doing remote school...
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The Cheese Master
(@CheeseMaster_Pr) reported
@waylonsnedker @Gaohmee It is for sure! It's too bad it'll likely be a while until local devs can meet and greet again (though I've only been to a couple of get togethers since moving here). As for the Telus billing, I must just be lucky ;)
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Stephanie
(@stephie_bianca) reported
with Telus since 2009, was lied to by 3 reps this past week about my order. Said it was fine but this whole time it failed. Took my money thou. Now a rep is having issues canceling so we can try again. @TELUSsupport @TELUS , he is the first rep who told me the truth this week.
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Alicia Prevost
(@GraveDancer40) reported
The customer service at my @TELUS has been impressive but holy hells, I’m beyond frustrated with this process. Had to exchange my phone in store and the one I want isn’t here. What a headache. @TELUSsupport
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Justin Evans
(@justindevans) reported
Well @Rogers it's been a slice, after nearly 2 decades as a customer it's nice to know that @TELUS apparently values my business more...I'll be cancelling and switching my mobility over asap.
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Fireskies Studios - SUPER TOBU ADVENTURES!
(@FireskiesStudio) reported
@Gaohmee Im not sure about Vancouver proper, but on Vamcouver Island we have Shaw and Telus as the 2 main providers, prices are comparable but Shaw seems to have a lot better customer service and is a bit more reliable I hear
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sîpîysis
(@BruksAP) reported
@fka_jayesimpson I just switched over from the nightmare that was Telus. Shaw has been much better, but doesn't say much given the troubles you're having, aside from Telus is equally terrible. 😐