Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 01/24/2026 04:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaSidney E-mail
CanadaSidney Internet
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CourtNL2 Courtney Clarke (She/Her) (@CourtNL2) reported

    Telus customer service is going to be the death of me

  • SunbabyCanada SunbabyDiapers.ca (@SunbabyCanada) reported

    @SPhillipsAB @TELUS @telusmobility Unfortunately for Alberta there isn't a choice. Unless you like No Service

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @Brand_scientist I see. This doesn't appear to belong to our customer care nor to our sales department, we recommend to add the phone number to the block list. Did you get in the past any calls from TELUS sales department?

  • SharaiShredder Princess Shredder (@SharaiShredder) reported

    Dear @TELUS please STOP the fraudulent CRA & etc calls I receive multiple times a day or REDUCE my bill. I am very done with this nonsense. I shouldn’t have to put my phone on silent to avoid this crap. PAY ME.

  • ManUtdPS Dex 🏆 (@ManUtdPS) reported

    @Bell Bell sucks, moving to @TELUS

  • musicbaum Musicbaum 💉💉 (@musicbaum) reported

    It's time to cancel my late mother's landline with @TELUS I predict this is going to be unnecessarily difficult.

  • TheRealElaschuk Steve Elaschuk (@TheRealElaschuk) reported

    @a_picazo If you’re with telus they offer a free service that’ll block all of them. Haven’t had a single one since I had it added to my number over a year ago.

  • Brand_scientist MJE (@Brand_scientist) reported

    @TELUSsupport just got a call from someone claiming to be from Telus to offer me deals. Im on Canada DNC list and was never a Telus customer. Are you cold calling people right now to get them to convert? If so, remove me from all your lists

  • andrearuru andrea (@andrearuru) reported

    Telus sucks ***!!

  • BjhBrian Brian Halpin (@BjhBrian) reported

    @bruceanderson I packed a bag for jail but they never came and got me. Thinking they've exceeded capacity so they're putting most warrants on hold. Telus and Bell are advising them on customer service.