Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Sidney |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Sidney |
||
| Sidney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Barindo
(@Barindo6) reported
@TELUSsupport Today I called Telus customer support to resolve a billing issue. I talked with two representatives in Toronto and was shocked with customer service representatives arrogance. They demonstrated that they do not care for customer service. It is time to find another provider!
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🧡💙 x - Norma J 🧡💙
(@Norma_J_) reported
@gispatch @TELUS I see soft credit check but not a full credit check where it may effect your credit score. That’s way too damn far in my opinion. I have nothing to hide but come on.
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Jandy Salmon (she/her)
(@jandjsalmon) reported
Hey @TELUS - your Customer Service is atrocious. Been trying to move our service to our new house and have been on hold for over FOUR HOURS. Any chance of retaining us as a customer is completely gone. #SwitchingToShaw (@shawinfo got us all hooked up during the 4hr wait with you)
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thatisthepoint
(@thatisthepoint_) reported
@LinusTech telus and shaw in my city is so ******* cancer. barely get 40 up 15 down on shaw and telus is around 15 down 2 up
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Jim Mayer
(@pentastich) reported
@DouglasBaer Note: I tried looking up a Verizon plan to prove compare with. We used Verizon when we lived in the USA. Verizon and Telus both have big networks and are basically evil. Also, Verizon's plan comparator was down, so they clearly have a LOT in common with Telus.
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不在
(@sryispam2much) reported
**** you telus
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david mistry
(@mistryman007) reported
@CP24 Rogers bought source cable in Hamilton also trying to bully Cogeco into selling. Bell owns Virgin high speed and just started a rural DSL service in Telus is like bell but for western Canada
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Gcobb 🌽
(@Geoff_Cobb) reported
@TELUS That’s not too pretty bad
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OminousWhooosh
(@ominouswhew) reported
Hey @TELUSsupport @TELUS I have been on calls with you for 1hr+ with no resolution. How can I escalate and resolve my issue?
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Adrienne
(@once_a_rapunzel) reported
This has been a bad week, but there has been a small mercy, and it came in the form of my cell phone bill from @TELUS - it's lower than it's been in well over 5 years (and not because I'm working off a credit). This is something I can be thankful for.