Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Sidney |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Sidney |
||
| Sidney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Janet
(@JanetVanIsle) reported
@InfiNorth @TELUS There's another service?
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Mr. Caldwell
(@caldwelljt) reported
@TELUS and @TELUSsupport please... Pretty please. Find a way to moderate or just stop calling or asking me every time I interact with you/support to buy Norton, or home security. Your employees must be incentivized or worse compelled to EACH TIME. It feels like enslaved SCAMMERY.
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Riley
(@RileyinAlberta) reported
@TELUS you would do us all a favour by pulling Fox off the basic package. I have never been happy about being forced to having Fox. Will drop my cable and just do streaming.
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Joel Goldenberg
(@JoelGoldenberg1) reported
@JimBonfanti @VerizonSupport Telus in Canada isn't bad.
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FredJ
(@fredjmal) reported
@TELUSNews @TELUS Add Fox now. I am paying for this channel even though I never watch.
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Satomin🇨🇦🇫🇷🏳️🌈
(@sophie_satok) reported
How can I cancel my account with #TELUS, calling from Japan? The support # they told me, which is 310-2255, did not work via the international call.😐
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Cameron Bonesso
(@Camfinesso) reported
@mgeist Is it not already evident that the CRTC is just the public service wing of the big telecos? Canadians keep getting shafted with high prices for broadband and data while the CRTC commissioners do tricks for their masters at Bell, Rogers and Telus.
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Kelly Thompson
(@WhiteLightKing) reported
Entering week three of problems with @TELUS. It'd be nice if they could just actually fix the issues. Instead of band-aid solution after band-aid solution.
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Sun Moon Sargasso
(@SargassoSun) reported
@thevivafrei @JustinTrudeau @cafreeland Thank you for standing up for Canadian rights and all the documentation of the Trucker protest. Last sunday telus cancelled my RT subscription so today I canceled their whole darn tv service in protest.
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wildinoutwithshaina
(@cookingwshaina) reported
Hey I just wanted to say **** you Jim and Gabriel which was a supervisor, both lied to me and I never got a call back from a Manager. Check my account @TELUSsupport Please help @CRTCeng Telus employees are smoking crack clearly. My network doesn’t work. Sincerely robbed consumer.