Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 03/28/2023 07:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • Internet 53.61% Internet
  • Phone 18.57% Phone
  • Wi-fi 12.70% Wi-fi
  • TV 7.37% TV
  • Total Blackout 4.84% Total Blackout
  • E-mail 2.92% E-mail

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Sidney.

Loading map, please wait...
CanadaDuncan Internet
CanadaDuncan Wi-fi
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Phone
CanadaSidney Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • happyfinko DEE🦊 🍁 (@happyfinko) reported

    @bertameisje @21DustNBones Apply for a customer service work from home. Any of the telecons. Telus or Bell

  • theninjamermaid Ninja Mermaid 🪩 | Gremlin Arc (@theninjamermaid) reported

    @TELUS ayusin niyo HR department ninyo or whoever is in charge for contacting for the Mckinley branch applicants. Calling out of nowhere and being rude as **** on the phone. Parang taga kanto 🤢

  • ryderseashells Honey_Ryderseashells (@ryderseashells) reported

    @kingofqueensla1 @ChristineGuent8 @Bell When we had a Telus in home service a couple months ago we were notified that the technician would ascertain if it were safe or not to enter the house first. He arrived in a mask and kept it on the whole time.

  • Worldisscary So much craziness in the world (@Worldisscary) reported

    So safe to say I will never be a customer of @TELUS based on these kind of interactions.

  • Worldisscary So much craziness in the world (@Worldisscary) reported

    Don’t trust Telus. They would rather protect a person getting a phone illegally than an actual customer. She then lecturered me about online security and said I gave the person my permission to steal my identity by visiting websites. Really? Do you think I needed that?

  • Worldisscary So much craziness in the world (@Worldisscary) reported

    So a @TELUS sales person came to my door. Said someone at the house wanted fiber optic internet. Lie. I told her I don’t trust Telus because they allowed a person to use my identity to have a cell phone. I tried to cancel but they wouldn’t until I filed a police report. So I…

  • NotOftenShocked Hardly Shocked (@NotOftenShocked) reported

    @VeganSteve420 @DrKateTO @Bell Does Telus force all their techs to wear some goofy useless thing on their face at the whim of a customer? What if the customer demanded no clothing at all? Or only pink shirts. Where would it end?

  • Habzz55 Habzz (@Habzz55) reported

    @jazzyt559 They charge us a fortune for ****** service and constant issue with the internet. Might be time to look at Telus

  • RyanCPFG Ryan Jesse (@RyanCPFG) reported

    @TELUSsupport this is to get everyone to never use Telus in Edmonton. They’ll waste your time by not sending installers for your internet and when YOU chase them down after 4 hrs of calls, they’ll tell you ‘sorry we don’t have fiber in you’re area until next month. Shaw does

  • Sastaunik05 Justin Sastaunik (@Sastaunik05) reported

    @TELUSsupport I can't login because someone has ked my account, and your callcenter always transfers me to a number that is only open like 9-5pm. I also can't use Telus assist because I can't login I need help ASAP