Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Telus
Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Sidney |
Phone | |
| Sidney |
Phone | |
| Duncan |
Internet | |
| Sidney |
Internet | |
| Duncan |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kendrak: Destroyer of worlds
(@KValentonis) reported
@magsispunk Better than Telus claiming I can have wifi calling because I live in the middle of nowhere. Yet instead, it very often doesn't work. And is set to mobile network preferred. AND I DON'T LIVE NEAR A RELIABLE TOWER SO I NEED WIFI CALLING!!!
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Daniel Aliko
(@officaldanielal) reported
@telus what is going on with your internet service! Its been almost a week with this nonsense #calgary
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Jean-Marc Hayward
(@MrDwarfman) reported
@TELUSsupport 19 years with Telus Mobility and they tell me no more deals what a slap in the face! And they call me a loyal customer LOL
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Rita Kompst
(@maui2day) reported
@TELUSsupport @TELUS Telus outage occurred on Tue the 29th. We are so frustrated with Telus customer service. Their work is outsourced to the Philippines. Call customer service and on hold for hours. No designated PRI representative to assist our business.
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Dhaval J
(@iamdj247) reported
@TELUS @TELUSsupport it’s been my fifth call to your customer support. Each call lasting 45 mins . Your customer support is a joke
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Doug
(@DKCKingston) reported
@JeanCharest_ Mr. Charest you got Huawei 5G in Telus Nationwide-Health Canada used Telus network to collect all of our Cell #'s. Simple Question: What else did they collect? Our email address's-address books? Cloud storage? Document files? You need to fully disclose what was collected!
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floyd simp
(@SCREAMPAl) reported
ever since my mom changed to telus my internet is absolute ****
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jasper™
(@yourcoolneighbr) reported
this robot ***** on the customer service line has me on hold for minutes then says "stop bullying, visit telus's websites for how we can stop bullying" w h a t
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Trey’s Diamonds (37-25-5)
(@MattyPlumz) reported
Holy ******* **** @telus **** you. You are the worst ******* cell phone/internet service provider period. How is it ******* 2022 and I CAN’T GET SERVICE!!!!!!!!!
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Trey’s Diamonds (37-25-5)
(@MattyPlumz) reported
@TELUSsupport Sorry if I sound annoyed, it’s cause I am. But Telus refuses to put more towers in our area and the entire 100 km radius is absolutely horrendous. I have complained numerous times & never had anything done. I know it’s not you, sadly you’re just the one representing them