Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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The latest reports from users having issues in Shawnigan Lake come from postal codes V8H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 11/23/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan, Sidney and Shawnigan Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaDuncan TV
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaDuncan Internet
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mvbenter Mike Benter (@mvbenter) reported

    @Swiftie01 The problem with Telcos is Canadas small population with large land mass. Building a network is a huge cost so the only way a competitor can operate is to resell Rogers, Bell, Telus and to a lesser extent Shaw and Cogeco. The company will never control their bottom line.

  • DutchLady Miche (@DutchLady) reported

    @TELUS in the old days, I could phone Telus, ask for Cdn support and be put through. Now, I’ve had loyalty for ADT (wrong dept!!), loyalty for personal mobility now asking for loyalty for optik. I’m on hold for at least 45 min and have been on the phone for over 3 hours in total!

  • vegaskev vegaskev (@vegaskev) reported

    @TruckerDougYEG @CRTCeng I find that with Telus, I don't call to discuss the rate, you just say that I am wanting to disconnect as I will be moving to Shaw. My cable bill has gone done every two years for the past 8 (as my 2 year contracts expire). Same service - lower cost.

  • Ravi_Selvarajan Ravi Selvarajan (@Ravi_Selvarajan) reported

    @TELUSsupport Telus Internet outage in Silverado community in South west Calgary. Please check and work on this outage

  • VeeRocks_eth Tyler - VeeRocks.eth (@VeeRocks_eth) reported

    @anthonyc_eth @TELUS @TELUSsupport I haven’t had much of an issue today

  • NickyBeachLover nicky (@NickyBeachLover) reported

    Telus sent out snail mail on new Telus acct for ADT users. 9 digit acct # at my Fin Inst. did not work. Needs 10. After 2 hrs of tweets they had to provide a work around with an extra #. Very poor communication on changing acct #. Good luck.

  • Kengdean1964 Kenneth (@Kengdean1964) reported

    @GarnetBees @CTVNews Check out Public Mobile. It uses the Telus network but very cheap. So inexpensive you won’t trust their offers at first, but it’s real! I’m now paying $16 per month for the same package Bell charged me $75 for! Two years now, no complaints!!

  • DutchLady Miche (@DutchLady) reported

    @TELUS customer service has TANKED!! I just got connected to ADT loyalty again when I asked for Optik loyalty.

  • Satya_SRT Satya (@Satya_SRT) reported

    @TELUS is your server down for creating a new account? Despite trying multiple times to receive a code via email, didn't receive a single email from you. After sometime it was throwing an error saying try again after 2 hours, and the same repeats forever from yesterday.

  • bigfella4900 Bigfella4900 (@bigfella4900) reported from Edmonton, Alberta

    @AlleyDalley Alley....just switch to TELUS and dont worry about things....I can help you....DM me if you want to switch