Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Sidney |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Sidney |
||
| Sidney |
Internet |
Community Discussion
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Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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maria makiling
(@bcmariamakiling) reported
@ianhanomansing Telus Customer Service agreed today to email the monthly bill to me to pay either at bank or on line. No fee. No bank account access.
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Nathen dougdern
(@NathenDougdeen) reported
@TELUS your service sucks!especially the 5G on the 13 pro max😭and yall wanna charge us 1.5% more smh
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Jadiac
(@Jadiac1) reported
@TELUS disappointed you are now going to charge me a fee to pay my monthly bill. Not a great way to treat a long time customer. Where’s the rewards for being a good customer? I’m gonna rethink my future with #telus #poorcustomerservice
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Brian Del Raye
(@RayeBrian) reported
@TELUSsupport 6:30 on a Friday night and there is no customer service to fix a Telus problem??? Chat not available and your 310-1212 number says it’s out of service? Sounds about right.
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Alison Smith
(@coachalismith) reported
@ianhanomansing This is a load of crap pawning it off on their own customers. @TELUS can engage with the credit card processors and negotiate the fee with them. Or don't they have the guts to do it? Load. Of. Crap.
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Meaghan Murray
(@meaaghaan) reported
@TELUSsupport Hi! I have a complaint about my last call to Telus in August and my bill this month. Was on hold the last 1.5hrs and the call just hung up on me due to the "office now closing" even though it's only 4:40 and it says 7pm online. Would like some help please!
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Chris Goethel
(@zweistein54) reported
@12Kitkat16 Try Telus. Been with them for almost two years now and no issues. Rogers used to tell me it was the leaves on the trees blocking my signal at times - um guys it is late November, no leaves! So I left.
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LovingMyLife
(@CuriousJEH) reported
@ianhanomansing salesperson at my door y’day convinced me to switch to Telus. Tried to get support today for service call & to change on my mobile. NO response to emails or tweet messages, spent over 120 minutes on phone before I gave up & cancelled switch.
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Chris Ricketson
(@MR_RICKETSON) reported
Anyone else find @TELUS 5G network sucks!? #orisitjustme #5G
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Glenna Cross
(@gacross) reported
@ianhanomansing I sure hope not! As a decades-long Telus customer, this really annoys me!