Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 01/29/2026 21:45

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Wi-fi
CanadaDuncan Phone
CanadaSidney E-mail
CanadaSidney Internet
CanadaDuncan Phone
CanadaDuncan Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • PiotrTomicki Piotr Tomicki (@PiotrTomicki) reported

    @TELUSsupport Terrible service. Scheduled call back, Telus never called and they lied that they did

  • Lidsville Lindsay Brown (@Lidsville) reported

    @CageyRatfish @BruceTriggs Have you noticed that the Telus phone service vehicles now say Telus Health down the side?

  • jackfish937 Jackfish (@jackfish937) reported

    @danellew @Rogers @RogersHelps Roger's really sucks . Here in Manitoba we've had better luck with Telus .

  • JahanYazdan yazdan jahan (@JahanYazdan) reported

    @TELUS Poor service! Multiple times call for correcting wrong bill, still has not resolved!!!!

  • ChrisGorczynski Chris Gorczynski (@ChrisGorczynski) reported

    @Garossino Reminds me of my Telus experience where after hours of waiting to chat with someone online, they told me I was talking to the wrong team. They promised to route me to the correct team. 2 hours later the same person with the same name pops up as the rep to chat with. No solution.

  • SeanHil95 Sean Hill (@SeanHil95) reported

    @TELUSsupport This isn't support. They tell you to call the Telus customer service number. This is what happens when we have no consume protection enforcement and these ******** can treat customers like garbage. They should be fined 10K every time they lie and don't fix an issue immediately.

  • genxer22 Vic GenXer (@genxer22) reported

    @StephenPunwasi Pharmanet installed in BC 1994. THE prototype of pharmacy delivery system owned by Can vendor 2 decades. Vendor, 👀 tiny customer bases per prov, focused on U.S. market instead. Success!! Bought by U.S. multinational. #Telus was imaging med records in 90s. #cdnpoli

  • BobMasternak Bob Masternak (@BobMasternak) reported

    @Bananrama2 @StephenPunwasi @WrinnChris Telus International's main business is providing worldwide customer service and IT services. They have customers and operations worldwide. They bought a lot of companies outside Canada.

  • j_ettebe (((Jesse James))) 🇨🇦🇫🇷🇮🇱 (@j_ettebe) reported

    @globeandmail If that is true, the government should look i to Telus and maybe force the company to be broken up.

  • SeanHil95 Sean Hill (@SeanHil95) reported

    @TELUS @NCFST @NWRCT Scumbags. give us terrible service. Wait times for support is bad. The optik tv doesn't work. I've rebooted the tv box router and modem and still no signal. You're service is garbage! You're a disgrace