Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Sidney |
||
| Sidney |
Internet | |
| Duncan |
Phone | |
| Duncan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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TELUS News
(@TELUSNews) reported
@TELUS In Q1, @TELUS’ total mobile and fixed customer growth of 148,000 represents their strongest first quarter on record, and reflects an increase of 5.8% of subscriber growth over the last 12 months.
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Corey Johnson
(@cjohnson202) reported
I’ve had a lot of horrible customer service experiences but todays with @TELUS @TELUSsupport takes the cake. Will be leaving for Bell or Rogers by end of day
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Syd Perkins
(@sydthesquider) reported
Telus Internet down. No TV etc. Anyone else having issues in south Edmonton? #YEG
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V
(@VivianH_01) reported
@TELUSsupport Thank you @TELUS for coming through. @FreedomMobile has absolutely NO costumer loyalty...I've been a customer for more than 10 years and clearly they don't care if I switch carriers so I'm going to be callinng you after I get off work today, I hope i can switch over to you asap🤞🏾
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Brent (Weatherman)
(@Weatherman2709) reported
@PaulDoroshenko @TELUS I had an instalment for May 6 but called in to make a change in channels but found out that the app was canceled!! I never canceled anything so they set new date for May 12! Sorry not waiting 14 days for service! So ended up canceling the order!
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🇨🇦LiveToErr🇨🇦
(@LivetoErr) reported
@TheColo97363255 @CTVNews They didn’t ping your phones location. Your cell provider did, like they always do. You consent to that ping when you have cellular service on. Then TELUS aggregated and de-identified it that data before giving it to the government. Your private data wasn’t given away.
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Wendy 🇨🇦
(@perfectrose2011) reported
@PaulDoroshenko @TELUS Go to the Telus Offices on Georgia Street. On the ground floor tell them you wish to go to reception. It's on the fifth floor (if I remember correctly) Tell the receptionist there you need to speak to someone about a huge problem - you will via a phone who works there.
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Didi Miesen
(@DidiMiesen) reported
@Qualifyfor @TELUS What surprises me is how meek & complacent Nova Scotians actually are about how horrifically they're/we're being GOUGHED by our service companies & also by the "We're going to devote ourselves to Health Care freaking CON liars who have thrown us all into the garbage!
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Alex Mutwiri
(@mutex_t) reported
Really angry at @TELUS right now. How can they promise 1GBPS home internet but only provide 1MBPS during business hours! I knew I would never get consistent 1GBPS but honestly expected at least a consistent 50MBPS. Like come on! And this is on ethernet btw! Aargh!
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Josh Taylor
(@JoshTaylorNL) reported
@candicewalsh Telus is far more affordable than Vivint. Better service too. Haven’t tried bell. You can get a system with lots of gear for less than $50 and you should be able to save 5% on home insurance