Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telus
Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Phone | |
| Sidney |
Internet | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Sidney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Canadian
(@canadatimm) reported
@TELUSsupport These Telus agents are getting pretty rude! I just one hang up on me because I said I was happy with the plan I’m on now.
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#Trudeaumustgo
(@letfreedomreiyn) reported
@Tortoisefly @Han4p5wx9hdz2 @TELUS Mine is out in PG. I called telus they say there is an outage. But it's also not reported on your site. When will these be fixed?
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Melanie Mousseau
(@green_stripped2) reported
@TELUS I understand your helping people out, but what about the people who have unlimited data but have no reception or had sos during the whole time of blackout? Will you help us with our bill???
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yabadaba oligarch
(@yabadabadio) reported
Cheapest Telus plan is $90 wtf lol
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TELUS Support
(@TELUSsupport) reported
@KittenBeeboo_ Hi Ren, are you still experiencing issues with your TELUS home internet service?
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Nicsy05
(@nicsy05) reported
@TELUS @TELUSsupport you and your customer support are terrible! Employ people in Canada and make the process simple FFS
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Sarbjit Kaur
(@sarbjitkaur1) reported
from
The Beaches, Ontario
@GenWealthCanada @TELUS No way. I'll switch for spite. Have done many times. How do you not match a $5 difference for a loyal customer standing in front of your face, that's ready to do the deal - in this very competitive sector?
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Ren
(@KittenBeeboo_) reported
@TELUSsupport @TELUS going on day y without internet and of course I feel annoying calling everyday no outages online but I call and of course there outages only to my adress yet the house beside me with telus as well is fine 🙃 a fix soon would be great 👍
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J. Karen Parker
(@jkparker) reported
@TELUS I’m actually on Teksavvy DSL and it worked this morning. The Telus outage map last night didn’t cover my address but I’m guessing it extended a bit further than indicated.
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Jacob New
(@jkmnew) reported
@nickbondi My family already pays for Telus, no point in buying another subscription. When SN Now doesn't work, I go over to Telus' Optik livestream and it's ok but farther behind.