Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (21%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (6%)
-
Total Blackout (5%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Sidney |
Phone | |
| Sidney |
Phone | |
| Duncan |
Internet | |
| Sidney |
Internet | |
| Duncan |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
-
Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
-
Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
-
Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
-
Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
-
Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
-
Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
-
michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
-
Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
-
Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
-
Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
~Sheila~
(@RedHeadChickie) reported
Hey @RogersHelps - 4 business days without a working landline is unacceptable. Are you going to pay some of husbands @Telus bill since he is paying for minutes and data because of your **** up? #RogersSucks #NoPhoneAtWork #ThisIsNotOK
-
elevtechlift
(@elevtechlift) reported
@MobileSyrup This does not help. If everyone switched from Rogers to Public Mobile which is owned by Telus, this would simply shift the problem to Telus rather than solve the problem. The problem is the private monopolies having a huge responsibility on managing & maintaining a large network.
-
Peter Kent
(@ProsaicPKent) reported
@acoyne Both internet + cellular service should be re-considered/re-regulated as essential utilities…like electricity, water and roads. Rogers, Bell + Telus should be able to compete on broader services and bundles.. but fundamentals must be engineered to failsafe levels across industry
-
Kevin Kenny
(@Daytripinanhour) reported
@RogersHelps This isn’t the 1st time Rogers has let us down. Bell and Telus looks good.
-
🇺🇦Ryan D🇨🇦
(@RyanDutka09) reported
How to lose a customer in minutes courtesy of @Shawhelp Was about to switch cells over tomorrow to. #notknow @TELUS here we come.
-
John A. Gewargis
(@braveman91) reported
With my Internet and TV Package with Telus. I wanted my cell mobility service to be closer to home. So I just left @fido for @TELUS #FreeAgentFrenzy @NHLFlames
-
Robert Ibey
(@Robibey) reported
5 days after @Rogers proved how bad an idea it is to put all your connections in 1 bundle, @TELUS says: "Get Amazon Prime membership on us with exclusive shopping and entertainment perks when you bundle Optik TV + Internet, from $148/mo. Plus order online today to save" DOH!
-
Greg, but voting for Summer 🇨🇦
(@Gregair13) reported
My home internet and cable have been down for over 24 hours but because I don’t get home till after 10pm yesterday I haven’t bothered fixing it. Now I’m on hold for 30+ minutes. Thanks @TELUS @TELUSsupport
-
Athul Mathew
(@AthulMa47972743) reported
I received second email from Rogers, The CEO’s forgot to mention what action is taken to prevent further outages in the future. Outage happened twice this year 11 Jan and 8th July 2022. I switched to Telus for Internet! The email meant a lot 🙄! #rogers #rogersoutage #Canada
-
Patrick Buick
(@pdbuick) reported
from
Moncton, New Brunswick/Nouveau-Brunswick
Odd that when Telus and Bell had a multi Atlantic province outage taking out emergency services communication, including 911, debit etc, and the next year, Rogers the same, there wasn't such a fuss.