Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Telus
Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Sidney |
Phone | |
| Sidney |
Phone | |
| Duncan |
Internet | |
| Sidney |
Internet | |
| Duncan |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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abdez44
(@abdezbinabdul) reported
Just started using Telus 2 days ago and I'm already experiencing shortage.... What's happening @TELUS @TELUSsupport fix your data 😕
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bubita ciprinel
(@6ixTweet) reported
@TELUSsupport looks like north york is down. Not impressed telus. My second day on your network... not impressed
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Steelfish
(@londonboyzzz) reported
@TELUS Worst coverage of Telus!
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sara tamagotchi
(@sara_audreyyy) reported
@TELUSsupport is Telus down in Langley British Columbia? My calls keep dropping even when I want to just check a voicemail.
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Starlette
(@starlette_ca) reported
@telusmobility Sucks! Telus Mobility has been out of data service since 9:15 this evening! And today is not the first day that Telus Mobility having service disruption! Very disappointing!!! 😡
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Leesh 🌼
(@ThelLostGirl) reported
@fxckintwig ******* same! I was with bell for 4 years and got maybe 3 scam calls EVER, then I switch to telus and I get them constantly, one day I had over 80 🙃🙃 called customer service and there's literally nothing they'll do they tell you to just block them
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Nancy Marguerite Anderson
(@Marguerite_HBC) reported
@TELUS @TELUSsupport I don't think your marketing plan is working. I answered the phone, saying Telus Please Stop Phoning Me, and your telemarketer hung up before I even finished the sentence. Give it a Break: Its not working.
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Brad Hurt
(@brad_hurt) reported
@TELUSsupport hi there. We have a telus smart hub (a Huawei B612 model). Just recently we had a power outage, but it was only for a second. The internet was active for a couple minutes after, and now its saying there is no network connectivity. We are located NW of Airdrie AB.
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Dee🦊🇨🇦 🌸Proud Albertan🌸
(@happyfinko) reported
@ColumbiaBugle One of our providers (Telus) in Canada tried to go woke , many customers & Business's called to cancel, they apologized within a week on the news after losing many customers.
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TR
(@Sweet_tooth27) reported
@TELUSsupport is telus still down in calgary? What is going on?