Telus

Telus Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 03/01/2026 00:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaSidney Internet
CanadaDuncan Wi-fi
CanadaDuncan Phone
CanadaSidney E-mail
CanadaSidney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kristinafanzega kristina (@kristinafanzega) reported

    @TELUSsupport I have logged in and out and reinstalled app. Still doesn't let me view it. I have to find another device to check on. I use the same credentials to log into my telus and it logs me in but leaves out channels. It's the only login credentials I have

  • PatHansard Pat Hansard (@PatHansard) reported

    @wchoy74 @TELUS @shaw YES! Too many of these utility boxes in Stony Plain are in terrible condition!

  • ItsJustVinnie Paul (@ItsJustVinnie) reported

    Oh @Koodo, you had to poke the bear (my wife). Now I have to move EVERYONE's cell service off the @Telus Empire....ahem, I mean network. Thanks! #ShockFreeDataMyA$$ #HopeBELLHasFamilyPlans

  • connectedAVIT Adrian Doughty (@connectedAVIT) reported

    @TELUS FYI the only thing that was smooth with your company since I placed my online order 8 days ago was the cancellation.... Your social support team didn't even respond to me. everyone who answered the phone was fantastic.

  • ddomenechs David Domenech (@ddomenechs) reported

    At first glance poor results from $DND $DND.TO This was the first Q with Telus division on board, the impact is minimal, overall drop. But too much discount IMO

  • BillGoodall7 Bill Goodall (@BillGoodall7) reported

    @Ticats @TELUS @McMasterSports I hope the league fails, I wasnt good enough to see you play live last year so I will never spend another dollar to support the CFL, Dont worry though you are not the only ones I will never support again.

  • CallToAwakening NatureGrl79 (@CallToAwakening) reported

    The petty pricks of Telus BLOCKED my number on all my contacts that have accounts with Telus! Im so glad I switched and I will never get another phone or service with them again. Every other company seems to reduce bill once phone is paid.. Telus does not! #ScamAlert

  • jasonroy_miller jason (@jasonroy_miller) reported

    @tombielecki At [old job] they tore up the sidewalk for a few months to put in fiber. Afterwards a Telus salesguy came to the door and we said “we’ll buy, how soon can we get on fiber?” and the guy looked startled and said he’d get in contact later. Never heard from him again

  • DeceitinDrugs Everyone has something to learn from somebody. (@DeceitinDrugs) reported

    @DanAlbas $85 inc. Dataplan on a newer phone or option of a real cheap phone, zero down and $35 month/no data by Telus. That's 1020 or $420 annually. If a household has 2 phones that's $2000 or $840 annually per household Cheaper hey! That's just for mobility.

  • hoksze hoksze (@hoksze) reported

    @TELUSsupport TSN customer service said “For problems signing in, you will need to contact your TV service provider.” Is there anything Telus can do?