Vidéotron outages and service status in Anjou, Quebec

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Vidéotron generated 2 outage signals in the last 24 hours around Anjou, including 2 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 9, 6:35 PM EDT.

Internet (77%)
TV (14%)
Wi-fi (9%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Anjou, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Anjou, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Anjou	Baseline
May 9, 4:20 AM EDT	0	0	0
May 9, 4:40 AM EDT	0	0	0
May 9, 5:00 AM EDT	0	0	0
May 9, 5:20 AM EDT	0	0	0
May 9, 5:40 AM EDT	0	0	0
May 9, 6:00 AM EDT	0	0	0
May 9, 6:20 AM EDT	0	0	0
May 9, 6:40 AM EDT	0	0	0
May 9, 7:00 AM EDT	0	0	0
May 9, 7:20 AM EDT	0	0	0
May 9, 7:40 AM EDT	0	0	0
May 9, 8:00 AM EDT	0	0	0
May 9, 8:20 AM EDT	0	0	0
May 9, 8:40 AM EDT	0	0	0
May 9, 9:00 AM EDT	0	0	0
May 9, 9:20 AM EDT	0	0	0
May 9, 9:40 AM EDT	0	0	0
May 9, 10:00 AM EDT	0	0	0
May 9, 10:20 AM EDT	0	0	0
May 9, 10:40 AM EDT	0	0	0
May 9, 11:00 AM EDT	0	0	0
May 9, 11:20 AM EDT	0	0	0
May 9, 11:40 AM EDT	0	0	0
May 9, 12:00 PM EDT	0	0	0
May 9, 12:20 PM EDT	0	0	0
May 9, 12:40 PM EDT	0	0	0
May 9, 1:00 PM EDT	0	0	0
May 9, 1:20 PM EDT	0	0	0
May 9, 1:40 PM EDT	0	0	0
May 9, 2:00 PM EDT	0	0	0
May 9, 2:20 PM EDT	0	0	0
May 9, 2:40 PM EDT	0	0	0
May 9, 3:00 PM EDT	0	0	0
May 9, 3:20 PM EDT	0	0	0
May 9, 3:40 PM EDT	0	0	0
May 9, 4:00 PM EDT	0	0	0
May 9, 4:20 PM EDT	0	0	0
May 9, 4:40 PM EDT	0	0	0
May 9, 5:00 PM EDT	0	0	0
May 9, 5:20 PM EDT	0	0	0
May 9, 5:40 PM EDT	0	0	0
May 9, 6:00 PM EDT	0	0	0
May 9, 6:20 PM EDT	0	0	0
May 9, 6:40 PM EDT	0	0	0
May 9, 7:00 PM EDT	0	0	0
May 9, 7:20 PM EDT	0	0	0
May 9, 7:40 PM EDT	0	0	0
May 9, 8:00 PM EDT	0	0	0
May 9, 8:20 PM EDT	0	0	0
May 9, 8:40 PM EDT	0	0	0
May 9, 9:00 PM EDT	0	0	0
May 9, 9:20 PM EDT	0	0	0
May 9, 9:40 PM EDT	0	0	0
May 9, 10:00 PM EDT	0	0	0
May 9, 10:20 PM EDT	0	0	0
May 9, 10:40 PM EDT	0	0	0
May 9, 11:00 PM EDT	0	0	0
May 9, 11:20 PM EDT	0	0	0
May 9, 11:40 PM EDT	0	0	0
May 10, 12:00 AM EDT	0	0	0
May 10, 12:20 AM EDT	0	0	0
May 10, 12:40 AM EDT	0	0	0
May 10, 1:00 AM EDT	0	0	0
May 10, 1:20 AM EDT	0	0	0
May 10, 1:40 AM EDT	0	0	0
May 10, 2:00 AM EDT	0	0	0
May 10, 2:20 AM EDT	0	0	0
May 10, 2:40 AM EDT	0	0	0
May 10, 3:00 AM EDT	0	0	0
May 10, 3:20 AM EDT	0	0	0
May 10, 3:40 AM EDT	0	0	0
May 10, 4:00 AM EDT	0	0	0
May 10, 4:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Anjou, Quebec

The most recent Vidéotron outage reports came from the following cities: Longueuil, Montréal, and Laval.

City	Problem Type	Report Time
Longueuil	Internet	10 hours ago
Montréal	Internet	11 hours ago
Montréal	TV	2 days ago
Montréal	Internet	2 days ago
Montréal	Internet	3 days ago
Montréal	Internet	3 days ago

Nearby cities with recent reports

Montréal

7 recent signals

11 hours ago

Longueuil

1 recent signals

10 hours ago

Community Discussion

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Vidéotron Issues Reports Near Anjou, Quebec

Latest outage, problems and issue reports in Anjou and nearby locations:

Issa Sissoko (@IssaCheckmate) reported 1 minute ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Beth W (@bunnyette) reported 3 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
Issa Sissoko (@IssaCheckmate) reported 4 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
jyseerys (@jayseereyes) reported 5 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
martin lutteral 🇨🇦 (@mlutteral) reported 10 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Sean Lloyd (@SeanLloyd93) reported 13 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
sbg4evr (@sbg4evr) reported 13 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
martin lutteral 🇨🇦 (@mlutteral) reported 19 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Amanda (@wild_one1998) reported 22 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Bitten Pnpple 🍍 (@EL_Loso) reported 25 minutes ago from Longueuil, Quebec
I hope Videotron fix my home internet ASAP
Droussy 🎙🔥 (@DroussyBabe) reported 29 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Kathy M (@kathym425) reported 35 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 39 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
martin lutteral 🇨🇦 (@mlutteral) reported 40 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
Elephant Stone (@ElephantStoneHQ) reported 40 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Issa Sissoko (@IssaCheckmate) reported 43 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 44 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
martin lutteral 🇨🇦 (@mlutteral) reported 55 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Beth W (@bunnyette) reported 58 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Kathy M (@kathym425) reported 60 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

J (@jesshabs) reported 1 minute ago
Is anyone else having issues with Videotron home internet? For a few days now I've been losing internet connection multiple times a day for 20-30 minutes at a time.. @Videotron
Fluxtrot (@fluxtrot) reported 4 minutes ago
@videotron Your Internet service went down again... It's beyond silly at this point. You need to get your **** together! I hope it was that someone tripped on a wire... and NOT planned router update in the middle of the day... out-sourcing more things to India. YOU ARE MAKING IT VERY DIFFICULT to be a customer.
IDK (@SBHSNGL) reported 6 minutes ago
@clogicca @Videotron You attitude is worst . If that is how you define civility we are in big trouble
Colin Wilson (@Wilson13Ca) reported 7 minutes ago
@cd_lmh @psac_afpc Why would u want the same ******* u can't stand dealing with when u call Rogers/bell/Videotron etc..... To now be the ******* you have to deal with when ur trying to get ur passport or deal with taxes etc
James Somaeck (@somaeck) reported 10 minutes ago
In her response, she had made clear she was not trying to minimize what I was saying, but she said that my issues were "non-issues". She followed up by saying that if I stick with @Videotron, #eSim should be supported by the time I finish my contract in 2024. Seriously? 6/9
Stuntman Stützle (@StuntmanStutzle) reported 12 minutes ago
@Bleak5170 @Videotron Damn I hope it comes back soon. I'm on Wilfrid-Lavigne and it came back yesterday while I was working from the office
DJV (@wickerman555666) reported 14 minutes ago
@AEWonTV Why did they present him like a heel? Lol an interruption via videotron? This company just does whatever it wants hahaha its honestly satire at this point. Have MJF come back and a WEEK later wins the World Title in a 4 way. WHAT A BUILD…. Its just TERRIBLE booking
Morin (@MorinLoL1) reported 15 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
Sacha Lempka (@Sachtradamus) reported 15 minutes ago
Hey @Videotron , please fix your feed on the Golf Channel. It is supposed to be showing day 1 of the Ryder Cup and it is showing an old Documentary instead. Thank you in advance.
henry 🚗🛻🏎️ (@Car_Silhouettes) reported 17 minutes ago
@harrisondubay Centre Videotron? Your city will never get an NHL team, sorry Quebec