Vidéotron outages and service status in Anjou, Quebec

Problems in the last 24 hours in Anjou, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Anjou, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Anjou, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	12 hours ago
Montréal	Internet	3 days ago
Montréal	Total Blackout	3 days ago
Montréal	Internet	7 days ago
Montréal	Internet	7 days ago
Montréal	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Anjou, Quebec

Latest outage, problems and issue reports in Anjou and nearby locations:

• 
  M▼RKDIEZ (@markdiez514) reported 5 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Cee (@CeeFor) reported 9 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 10 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  Kathy M (@kathym425) reported 11 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  Issa Sissoko (@IssaCheckmate) reported 14 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  Amanda (@wild_one1998) reported 14 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  Jaaaaaayyyyy (@zerojay) reported 16 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 17 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  jyseerys (@jayseereyes) reported 19 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 33 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Elephant Stone (@ElephantStoneHQ) reported 34 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 35 minutes ago from Montréal, Quebec

  @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

• 
  Issa Sissoko (@IssaCheckmate) reported 40 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  Beth W (@bunnyette) reported 43 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  Kristian Gravenor (@CoolopolisMTL) reported 45 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  khai (@sumtimw0ng) reported 47 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  Juliana C 🏳️‍🌈 (@juycer) reported 47 minutes ago from Longueuil, Quebec

  Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

• 
  Jaaaaaayyyyy (@zerojay) reported 49 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  Issa Sissoko (@IssaCheckmate) reported 49 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  Felipe PJ (@fjvost) reported 50 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emmanuel (@GlitchTechFan) reported 6 minutes ago

  Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!

• 
  Gen writes (@SBethany2021) reported 9 minutes ago

  @JMReynolds Never had a blockbuster in my town. We had Videotron and most of the time, they didn't have the movie we wanted to watch when we wanted to watch it.

• 
  Morin (@MorinLoL1) reported 11 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Andrew Cameron (@Ott_Andrew_Cam) reported 19 minutes ago

  @Darrenthiel2 @jodyvance @TELUS The main issue of course is the Triopoly in Canada (plus Videotron a bit) and the excuse of "expensive to service vast Canadian geography." 50% truth. But the main reason is the lack of sufficient competition.

• 
  🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 20 minutes ago

  @Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle

• 
  Pepperfly (@Pepperfly228975) reported 21 minutes ago

  @alan_sharp @mario4thenorth Owned by Videotron - how is the customer service - I need to consider changing as well.

• 
  Scale (@alliareault) reported 23 minutes ago

  Internet supposed to be incl in rent- agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.

• 
  Alex Clark (@alxclrk) reported 25 minutes ago

  I'm on a train from Toronto to Montreal, and I can't believe we can't get reliable internet for the entire trip with VIA Rail. Onboard wifi dropping constantly and even Videotron's network has terrible coverage over the entire ride. Really wish they could use Starlink somehow.

• 
  Emmanuel (@GlitchTechFan) reported 27 minutes ago

  So can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!

• 
  Event_201_Prophecy (@grcAffiliate) reported 30 minutes ago

  @Videotron YOUR APP DOESNT WORK YOUR APP DOESNT WORK!!!!!!