Vidéotron outages and service status in Anjou, Quebec

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Vidéotron generated 3 outage signals in the last 24 hours around Anjou, including 3 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received Apr 9, 9:16 PM EDT.

Internet (58%)
Wi-fi (21%)
Total Blackout (9%)
TV (7%)
E-mail (4%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Anjou, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Anjou, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Anjou	Baseline
Apr 9, 1:00 PM EDT	0	0	0
Apr 9, 1:20 PM EDT	0	0	0
Apr 9, 1:40 PM EDT	0	0	0
Apr 9, 2:00 PM EDT	0	0	0
Apr 9, 2:20 PM EDT	0	0	0
Apr 9, 2:40 PM EDT	0	0	0
Apr 9, 3:00 PM EDT	0	0	0
Apr 9, 3:20 PM EDT	0	0	0
Apr 9, 3:40 PM EDT	0	0	0
Apr 9, 4:00 PM EDT	0	0	0
Apr 9, 4:20 PM EDT	0	0	0
Apr 9, 4:40 PM EDT	0	0	0
Apr 9, 5:00 PM EDT	0	0	0
Apr 9, 5:20 PM EDT	0	0	0
Apr 9, 5:40 PM EDT	0	0	0
Apr 9, 6:00 PM EDT	0	0	0
Apr 9, 6:20 PM EDT	0	0	0
Apr 9, 6:40 PM EDT	0	0	0
Apr 9, 7:00 PM EDT	0	0	0
Apr 9, 7:20 PM EDT	0	0	0
Apr 9, 7:40 PM EDT	0	0	0
Apr 9, 8:00 PM EDT	0	0	0
Apr 9, 8:20 PM EDT	0	0	0
Apr 9, 8:40 PM EDT	0	0	0
Apr 9, 9:00 PM EDT	0	0	0
Apr 9, 9:20 PM EDT	0	0	0
Apr 9, 9:40 PM EDT	0	0	0
Apr 9, 10:00 PM EDT	0	0	0
Apr 9, 10:20 PM EDT	0	0	0
Apr 9, 10:40 PM EDT	0	0	0
Apr 9, 11:00 PM EDT	0	0	0
Apr 9, 11:20 PM EDT	0	0	0
Apr 9, 11:40 PM EDT	0	0	0
Apr 10, 12:00 AM EDT	0	0	0
Apr 10, 12:20 AM EDT	0	0	0
Apr 10, 12:40 AM EDT	0	0	0
Apr 10, 1:00 AM EDT	0	0	0
Apr 10, 1:20 AM EDT	0	0	0
Apr 10, 1:40 AM EDT	0	0	0
Apr 10, 2:00 AM EDT	0	0	0
Apr 10, 2:20 AM EDT	0	0	0
Apr 10, 2:40 AM EDT	0	0	0
Apr 10, 3:00 AM EDT	0	0	0
Apr 10, 3:20 AM EDT	0	0	0
Apr 10, 3:40 AM EDT	0	0	0
Apr 10, 4:00 AM EDT	0	0	0
Apr 10, 4:20 AM EDT	0	0	0
Apr 10, 4:40 AM EDT	0	0	0
Apr 10, 5:00 AM EDT	0	0	0
Apr 10, 5:20 AM EDT	0	0	0
Apr 10, 5:40 AM EDT	0	0	0
Apr 10, 6:00 AM EDT	0	0	0
Apr 10, 6:20 AM EDT	0	0	0
Apr 10, 6:40 AM EDT	0	0	0
Apr 10, 7:00 AM EDT	0	0	0
Apr 10, 7:20 AM EDT	0	0	0
Apr 10, 7:40 AM EDT	0	0	0
Apr 10, 8:00 AM EDT	0	0	0
Apr 10, 8:20 AM EDT	0	0	0
Apr 10, 8:40 AM EDT	0	0	0
Apr 10, 9:00 AM EDT	0	0	0
Apr 10, 9:20 AM EDT	0	0	0
Apr 10, 9:40 AM EDT	0	0	0
Apr 10, 10:00 AM EDT	0	0	0
Apr 10, 10:20 AM EDT	0	0	0
Apr 10, 10:40 AM EDT	0	0	0
Apr 10, 11:00 AM EDT	0	0	0
Apr 10, 11:20 AM EDT	0	0	0
Apr 10, 11:40 AM EDT	0	0	0
Apr 10, 12:00 PM EDT	0	0	0
Apr 10, 12:20 PM EDT	0	0	0
Apr 10, 12:40 PM EDT	0	0	0
Apr 10, 1:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Anjou, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, and Longueuil.

City	Problem Type	Report Time
Montréal	Internet	16 hours ago
Montréal	Internet	17 hours ago
Montréal	Internet	17 hours ago
Montréal	Internet	7 days ago
Montréal	Internet	7 days ago
Montréal	Wi-fi	12 days ago

Nearby cities with recent reports

Montréal

4 recent signals

16 hours ago

Community Discussion

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Vidéotron Issues Reports Near Anjou, Quebec

Latest outage, problems and issue reports in Anjou and nearby locations:

m@rie (@mtn_carnet) reported 30 seconds ago from Montréal, Quebec
@Videotron Service internet.
martin lutteral 🇨🇦 (@mlutteral) reported 8 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Elephant Stone (@ElephantStoneHQ) reported 12 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Nick Chrysanthakopoulos (@NickChrysantha1) reported 15 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Droussy 🎙🔥 (@DroussyBabe) reported 16 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Issa Sissoko (@IssaCheckmate) reported 23 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
khai (@sumtimw0ng) reported 25 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 26 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
jyseerys (@jayseereyes) reported 28 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Issa Sissoko (@IssaCheckmate) reported 29 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Jaaaaaayyyyy (@zerojay) reported 32 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Kristian Gravenor (@CoolopolisMTL) reported 33 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Kathy M (@kathym425) reported 35 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
sbg4evr (@sbg4evr) reported 37 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
jyseerys (@jayseereyes) reported 39 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Issa Sissoko (@IssaCheckmate) reported 42 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Beth W (@bunnyette) reported 45 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
martin lutteral 🇨🇦 (@mlutteral) reported 50 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Sean Lloyd (@SeanLloyd93) reported 54 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
David MacIntyre (@dave_mac609) reported 58 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

stephanie 🌻 (@31to76) reported 4 minutes ago
is anyone’s videotron internet super slow? mine has been like this since yesterday but not sure if it’s just me.
Jeff Pappone 🇨🇦 (@jpappone) reported 5 minutes ago
Had a @Videotron account for two weeks. It’s already a total customer service ***********. #Bravo #Fail
Morin (@MorinLoL1) reported 5 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
James Somaeck (@somaeck) reported 7 minutes ago
In her response, she had made clear she was not trying to minimize what I was saying, but she said that my issues were "non-issues". She followed up by saying that if I stick with @Videotron, #eSim should be supported by the time I finish my contract in 2024. Seriously? 6/9
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 7 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Toth (@FakeNews10164) reported 9 minutes ago
I had apprentices. He worked 1 week with me. I had multiple broken tools. I was referring to: you are Irish. He resigned 1 day later! @JE_enquete @tvanouvelles @Videotron
Marie-France Omananda Naomi CastroVelascoContreras (@NaomiCastroVCC) reported 14 minutes ago
-Bell Canada, Telus, Videotron, other "service" providers... -... -Their employ"ees" unlawfully, to the point of criminal offence, stalk their companies customers, clients, mostly using male technicians... -The female emplo"yees" mostly work with them from the call centers. -...
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 16 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
TekSavvy Assistance (@TekSavvyCSR) reported 18 minutes ago
@somecanuckchick @Videotron So sorry to hear this! Please send us a DM with your account info and we'll see how we can help. - JL
Scale (@alliareault) reported 28 minutes ago
Internet supposed to be incl in rent- lease agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.