Vidéotron Outage Report in Dorval, Montréal, Quebec

Problems in the last 24 hours in Dorval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dorval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Dorval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Mercier, Longueuil, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	4 days ago
Montréal	Internet	5 days ago
Montréal	Wi-fi	9 days ago
Montréal	Internet	12 days ago
Montréal	Total Blackout	12 days ago
Montréal	Total Blackout	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Dorval, Quebec

Latest outage, problems and issue reports in Dorval and nearby locations:

• 
  Jaaaaaayyyyy (@zerojay) reported 33 seconds ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  Jaaaaaayyyyy (@zerojay) reported 9 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 22 minutes ago from Montréal, Quebec

  Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 23 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  Issa Sissoko (@IssaCheckmate) reported 36 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  Issa Sissoko (@IssaCheckmate) reported 40 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  Beth W (@bunnyette) reported 43 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  Issa Sissoko (@IssaCheckmate) reported 46 minutes ago from Montréal, Quebec

  @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 46 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  Brommelier (@jonjerkone) reported 47 minutes ago from Westmount, Quebec

  When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 47 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 48 minutes ago from Montréal, Quebec

  @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

• 
  Jaaaaaayyyyy (@zerojay) reported 49 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  Issa Sissoko (@IssaCheckmate) reported 49 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  Sean Lloyd (@SeanLloyd93) reported 51 minutes ago from Montréal, Quebec

  @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

• 
  KitEdotca (@KittEdotca) reported 51 minutes ago from Westmount, Quebec

  @Videotron so, erm, you’re internet is down?

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 52 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 52 minutes ago from Montréal, Quebec

  @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 56 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  Richard E Flanagan (@phosfiend) reported 58 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SuccubusHeart (@heart_succubus) reported 6 minutes ago

  @rebbford @PlayWarframe Guys, please try to communicate with @Videotron , ever since the first hotfix of the new war, they've been messing around with something, and a whole lot of players on east coast canada can't connect or play properly anymore :( not even log in! help!!

• 
  lori (@lori25986007) reported 7 minutes ago

  @Videotron allo is videotron completely down maybe you could post some news about the outage. Boisbriand

• 
  KoDAlexander (@KoDAlexander) reported 10 minutes ago

  @Videotron Could you Check the status of internet/TV in my area? Everything seems to be down now... Everything was fine until I went to sleep at 230am in the Hudson/Saint-Lazare area. Thanks

• 
  Frank Morissette (@Crimsonium) reported 12 minutes ago

  @Videotron @rcastrovexler The one time I need to do work and I can’t. Perhaps you should reconsider your proposed $3/m increase. Your infrastructure is poor. Heck you don;t even have 1GBps anymore and Bell has 1.5GBps.

• 
  Richard E Flanagan (@phosfiend) reported 15 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  Frank Morissette (@Crimsonium) reported 21 minutes ago

  @Videotron internet down yet in Saint-Laurent. Third time in less than a week.

• 
  Alex (@AGRBuilds) reported 23 minutes ago

  @Videotron @lori25986007 Your network is down it’s not individuals.

• 
  Frank Morissette (@Crimsonium) reported 24 minutes ago

  @Videotron I believe the internet is down in Saint-Laurent. Powered down the modem a few times but still nothing.

• 
  Things_that_I__hate (@Things_I___Hate) reported 25 minutes ago

  @Videotron Yo Are you shitting me? How long do I have to wait? The service was down from last night. Don't you have a ******* monitoring system?

• 
  FURST (@FurstWonder) reported 26 minutes ago

  NEVER use Fizz, how I paid for my internet and they still cut me off, been three days w/o wifi for no reason, no one can answer or fix the problem because it’s all robots over there #fizz #videotron @Videotron @MobileFizz