Vidéotron Outage Report in Dorval, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Dorval, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dorval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Dorval, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Longueuil, Montréal, Laval, LaSalle, Mercier, Dorval, Saint-Constant and Pierrefonds.
| City | Problem Type | Report Time |
|---|---|---|
 Longueuil |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Wi-fi | |
| Montréal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Dorval, Québec
Latest outage, problems and issue reports in Dorval and nearby locations:
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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KitEdotca
(@KittEdotca) reported
from
Westmount, Québec
@Videotron so, erm, you’re internet is down?
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Brommelier
(@jonjerkone) reported
from
Westmount, Québec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
from
Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Montrealer80
(@OmarAbalkhail) reported
@andreas_indro @Videotron It’s the outage affecting our services . When gateway goes orange/amber . It means no connection coming from Vidéotron and it’s nothing to do with your gateway !
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MIKAËL
(@MSQUARED2_M2) reported
@Videotron Still no phone & internet in the Montérégie… Any ETA as to when full service will be restored? Thank you
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Honey✨
(@honeylust5) reported
@IFizziks @Videotron I’m having the same problem, they told me just unplug my box and plug it back in and that did nothing 😒
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Athena 🇨🇦
(@tinsbabe) reported
My mom has power. However her building uses @Videotron for the entrance buzzer system & her phone, internet & cable. The whole system has been down since Wednesday and we can't get in touch with her unless we drive over. She's 85 and alone like most of the people in her building
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THESPORTSGUY
(@IMFROMCANADAEH) reported
@sterling_cohen @Videotron I got a response back and the cause for my outage is because their “infrastructure” does not have power. Hydro Quebec is saying it could take till Monday to restore all power so I am not holding my breath.
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curi00sa
(@L0uraG) reported
@Videotron Dans le context actuel-crédit a service that u did not offer us literally the minimum you can do!
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gad
(@attiaskj) reported
@Videotron Soooo your tech support says 2 hours max till service restoration. 3 hours later and 30 mins on hold no internet and no one to talk to. Guess it's time for @Bell since you guys have failed to meet the terms of your own contract I will be canceling with 0 cancelation fees
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bruno gervasi
(@bgervasi) reported
One hour on chat on #videotron with no response from them. Awful , regardless of the storm, we they need find a way to communicate with their customers. It would reduce the stress on clients and staff
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YoungCanadian
(@ygCAD) reported
Just imagine losing 3 days of work on a pay because of @Videotron’s outage , you guys are ridiculous
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Montrealer80
(@OmarAbalkhail) reported
@Videotron It’s still down here since 2 pm !!! I live in ville st Laurent !!! You better fix it before Sunday!!!!!! We are paying a lot of money then you can’t fix it !!! It has been over 6 hours ! This is ridiculous