Vidéotron

Vidéotron Outage Report in Dorval, Montréal, Québec

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The latest reports from users having issues in Dorval come from postal codes H9S.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Dorval, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dorval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Dorval, Montréal, Québec 10/23/2025 06:50

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Dorval, Montréal, Québec

The most recent Vidéotron outage reports came from the following cities: Laval, Montréal, Lachine, Mercier, Dollard-Des Ormeaux, Dorval, Kirkland, Pincourt, Pierrefonds and Mont-Royal.

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City Problem Type Report Time
CanadaLaval TV
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Dorval, Québec

Latest outage, problems and issue reports in Dorval and nearby locations:

  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • dirtydinarzo Tom (@dirtydinarzo) reported from Kirkland, Québec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • lbass007 lawrence bass (@lbass007) reported from Laval, Québec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • GuimiliRym ɢʀʏʍ (@GuimiliRym) reported

    I will use my phone data **** it nothing can stop me I cannot and will not be stopped Videotron cannot stop me from watching this episode

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    .@CompBureau expert argues that Videotron will have less competitive strength than Shaw Mobile & Freedom b/c it lacks the same level of access to wireline facilities, weaker customer base, less ability to bundle & to ctl parameters of business, etc.

  • _Samgria Sam🍁 (@_Samgria) reported

    Videotron is the ******* worst

  • WalidKchouk Walid Kchouk (@WalidKchouk) reported

    Never take @Videotron, it's the worst customer service I've ever had in my life. Now that I have had my experience with Videotron after having had @CentreBell , I can advise you to go to Bell.

  • elisedubois Ebbie (elle/she/her) 🐀 (@elisedubois) reported

    Internet is down @EBOX_CA @Videotron

  • xOrbxtal Orbxtal (@xOrbxtal) reported

    @LazerothYT @Videotron yup, basically impossible to game 90% of the time. I have a top tier router, bought new cables, bought a good intel internet card to make sur the issue wasnt my motherboard's nic, factory resetted my router. Basically did everything possible on my side and nothing worked

  • DoriPereira1 Dori Pereira (@DoriPereira1) reported

    @Videotron need some help, I’m trying to buy a phone and they keep saying I need a contract? I’m your client and i just need a new phone

  • KPKyeg Kevin Kimmis (@KPKyeg) reported

    @TheLastLinda Glad to know he’s trying. I’m with @FreedomMobile which is cheap but they only have a 4G network. And since Shaw announced the sale to Rogers, which has Videotron buying Freedom, talk of upgrading their network has ceased.

  • Globegrowth Tom Burke (@Globegrowth) reported

    @NHLFBoys @Videotron Yes. Me too in NDG. Apparently there is some sort of general outage.

  • ximian ximian (@ximian) reported

    @Sportsnet wow the image tonight of Montréal’s game is god awful!!! Anyone else experiencing same issue? @Videotron