Vidéotron

Vidéotron Outage Report in Dorval, Montréal, Québec

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The latest reports from users having issues in Dorval come from postal codes H9S.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Dorval, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dorval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Dorval, Montréal, Québec 12/09/2025 04:20

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dorval, Montréal, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Pierrefonds, Longueuil, Laval, Châteauguay, Dollard-Des Ormeaux, Dorval, Mont-Royal, Boisbriand, Mercier and Lachine.

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City Problem Type Report Time
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaMontréal TV
CanadaMontréal E-mail
CanadaSaint-Constant Internet
CanadaMontréal Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Dorval, Québec

Latest outage, problems and issue reports in Dorval and nearby locations:

  • dirtydinarzo Tom (@dirtydinarzo) reported from Kirkland, Québec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • EL_Loso Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Québec

    I hope Videotron fix my home internet ASAP

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • lbass007 lawrence bass (@lbass007) reported from Laval, Québec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • EAUclaire2010 Marc-André Auclair (@EAUclaire2010) reported

    @Bell_Support 9 hours without internet wow !!! My neibourgh has videotron... everything is working fine. I was with videotron before and definatly going back as soin as the tech come install his stuff. I already called. Bell is bad ! Very bad customer service !!!

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @peternowak I wonder if Shaw & Rogers will pull their fastest tiers? Pretty sure they will like Videotron did, then claim it's uneconomical so they don't have to provide service like Bell/Telus due to fibre. But, that's also another file in front of the CRTC.

  • Naya_0314 Nayaaaaa (@Naya_0314) reported

    Idk what Videotron has going on but their wifi is garbage.

  • educ307dale Dale Smith (@educ307dale) reported

    @KnaapenMonica I'm in marketing so I think I have an increased awareness for advertising around me. Last week I switched from Videotron to Fido and the only ads I see on my Tik Tok feed are for Fido. It's strange, mostly because I'm already their customer so they don't need to advertise to me.

  • EAUclaire2010 Marc-André Auclair (@EAUclaire2010) reported

    @heyitspazz @Bell_Support Yep same thing here ! Will pay less with videotron and more stable connection. Bell sucks !

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The #INDU committee on #CRTC "ACCESSIBILITY AND AFFORDABILITY" had MP's calling resellers parasites, Bell as being the only problem & affordability is based only on rates set by Videotron as lower-cost competitive offerings removed by Videotron was ignored. Pretty sad bunch.

  • ysatiss8 Ysatis (@ysatiss8) reported

    @Videotron worst ******* customer service

  • gabmcgeee McGee (@gabmcgeee) reported

    Videotron is so garbage

  • gepeto42 Guillaume (@gepeto42) reported

    @IndianaTux @TekSavvyBuzz It’s a Videotron issue. I’m on ebox, tek would be the same. Months of Videotron coming to « fix a hardware issue in the neighbourhood » with no improvement, there clearly are just too many of us uploading during the work day, it’s fine at 2am...

  • drconsultant3 Djimy Rouzard (@drconsultant3) reported

    @Videotron @ETCBUYS Seem like Videotron is down again