Vidéotron outages and service status in Dorval, Quebec

Problems in the last 24 hours in Dorval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dorval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Dorval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Mercier, Longueuil, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	5 days ago
Montréal	Internet	5 days ago
Montréal	Wi-fi	10 days ago
Montréal	Internet	12 days ago
Montréal	Total Blackout	13 days ago
Montréal	Total Blackout	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Dorval, Quebec

Latest outage, problems and issue reports in Dorval and nearby locations:

• 
  sbg4evr (@sbg4evr) reported 5 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  summer the fighter (@SummerrWoodss) reported 6 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  Kathy M (@kathym425) reported 8 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 10 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Dan Carnelly (@dancarnelly) reported 18 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  Badr S. Masri (@badrmasri) reported 18 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  m@rie (@mtn_carnet) reported 20 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  sbg4evr (@sbg4evr) reported 24 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  Cee (@CeeFor) reported 33 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Elephant Stone (@ElephantStoneHQ) reported 35 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Elephant Stone (@ElephantStoneHQ) reported 38 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  lagarto malo 🦎 (@lagarto_malo) reported 43 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 43 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  Fha Gauthier (@voilalasoupe) reported 45 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Felipe PJ (@fjvost) reported 45 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  SalaUddin (@salauddinshah99) reported 46 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  M▼RKDIEZ (@markdiez514) reported 58 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 58 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  lawrence bass (@lbass007) reported 59 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Tom (@dirtydinarzo) reported 60 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Patrick-son 🇭🇹 (@massonbelgacon) reported 9 minutes ago

  @Videotron gotta be the worst when it come to internet connection **** y'all *****'s

• 
  Frank Leonhardt (@extremecompute) reported 10 minutes ago

  @Siftah @TheRealRevK As I said, I was a student. Evening and weekend calls were never cheap! I know a few people who had "midnight lines", which was basically a time switch that turned the meter off between midnight and 6am. Then I got a Videotron cable line that did offer free local calls. Too late.

• 
  Saleem 🇨🇦🇵🇰 (@Saliqbal2016) reported 14 minutes ago

  @Mikeggibbs Ditching Bell Media, going over to Videotron. Can't support such organization by paying for their services.

• 
  Gerry (@GTums) reported 17 minutes ago

  @Sal_tucci @Videotron Same issue for me in the Vimont area

• 
  Rikki Katarina (@rikkicakes) reported 18 minutes ago

  @Videotron why is it so hard to resolve any issue with you on the phone? My mom was promised a credit that was never applied & you keep calling her with outstanding charges on a previous account that shouldn’t exist. We’ve now had the pleasure of being on hold over an hour 🙃

• 
  Jack Charles (@JackCha59051190) reported 20 minutes ago

  @Videotron Since Fizz is owned by @Videotron there is DEFINITELY something videotron can do to fix this terrible customer service. How about you either forward this complaint to your manager or you give me your manager's contact information?

• 
  Robin Rae (@robinrae) reported 20 minutes ago

  @Videotron @JeanReneStPierr hahaha if you don't know that you have a widespread outage going on, but I do, you need better monitoring :p

• 
  Videotron (@Videotron) reported 21 minutes ago

  @JackCha59051190 Even though Videotron owns Fizz, they are still two different companies with their own customer service. Fizz is 100% online by chat and you can contact them in the link that I've sent you. There is no customer service over the phone nor an email address. -Pierre-Olivier.

• 
  samuel violletti (@SamuelViolletti) reported 22 minutes ago

  @Videotron wtf is going on??? ****** *** internet providers

• 
  🇭🇹 Vision 6'9...and a tiny guard 🇵🇸 (@OMcconnor) reported 23 minutes ago

  @Videotron Will do once I have the details. Currently, gathering information and it's looking worse. As a matter of fact, it's so bad right now, Bell is looking attractive. The infamous.... THE CUST SERVICE DEATH STAR 🫤