Vidéotron Outage Report in Dorval, Montréal, Quebec

Problems in the last 24 hours in Dorval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dorval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Dorval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Mercier, Longueuil, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Wi-fi	4 days ago
Montréal	Internet	7 days ago
Montréal	Total Blackout	7 days ago
Montréal	Total Blackout	8 days ago
Montréal	Internet	8 days ago
Montréal	Total Blackout	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Dorval, Quebec

Latest outage, problems and issue reports in Dorval and nearby locations:

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 3 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  khai (@sumtimw0ng) reported 5 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  Kathy M (@kathym425) reported 10 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 10 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Elephant Stone (@ElephantStoneHQ) reported 13 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  sbg4evr (@sbg4evr) reported 17 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Tom (@dirtydinarzo) reported 17 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  Fha Gauthier (@voilalasoupe) reported 23 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  M▼RKDIEZ (@markdiez514) reported 26 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  lawrence bass (@lbass007) reported 33 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 33 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 35 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  Badr S. Masri (@badrmasri) reported 36 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 39 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  Issa Sissoko (@IssaCheckmate) reported 49 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  m@rie (@mtn_carnet) reported 49 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  SalaUddin (@salauddinshah99) reported 51 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Elephant Stone (@ElephantStoneHQ) reported 53 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Kathy M (@kathym425) reported 54 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  sbg4evr (@sbg4evr) reported 57 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pack Light ... (@PackLightCarryC) reported 2 minutes ago

  @Videotron I’m on of your customers. I am trying to access content on the CTV app. I must sign in, but Vidéotron is not listed as a provider. Help! (Thx)

• 
  ••• (@ronnie223s) reported 4 minutes ago

  @carinacoss ughhhh that happened to my dad!! i think it’s a contact they have with videotron like if they service ur area then fizz can’t or something 😣 i got a decent deal with virgin did ya check with them

• 
  Philip T. (@Corporate18) reported 7 minutes ago

  @Videotron How is it that I used to be on Videotron proper for internet and never had an issue. Now since I switched to Helix, I get nowhere the speed that I am supposed to be getting. That makes no sense.

• 
  Jean-François Mezei (@jfmezei) reported 7 minutes ago

  One possibility is for the #CRTC to issue a “yes to MVNO” decision that is limited only to spectrum holders to allow them to operate outside their territory. (so Ice Wireless/ Eastlink/Videotron expanding to BC/Alta/Toronto.

• 
  Deena 😷🖖💙🇨🇦🦸‍♀️ (@deena7202) reported 8 minutes ago

  The terrible @Rogers situation today reminds that I am no longer on contract with them and therefore can literally leave right now. Also, reminds me of the reliability and excellent service of @Videotron .

• 
  🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported 11 minutes ago from Ottawa, Ontario

  @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

• 
  HappyHiker (@HappyHiker77) reported 15 minutes ago

  @Videotron @Videotron customer support.

• 
  Just Some Guy (@like_it_is_99) reported 15 minutes ago

  @Videotron spending thousands of dollars yearly for a sub optimal quality of broadband service. It is clear that your Internet speed quality is no longer as good as it was months ago or even years ago. What on earth is going on? #Helixsucks tired of being told there is no issue

• 
  Eleni / Helen / She / Her (@HelenEleni) reported 15 minutes ago

  @NoLore @Videotron They are the worst! So, so many problems with their stupid Helix Wifi. And their billing is completely incomprehensible!

• 
  Jason Grimmer (@grimmertown) reported 19 minutes ago

  once again, on the phone with @videotron spending an entire morning trying to access accounts to pay a bill they sent to collections that I a) had no idea about and b) can't pay because I can't access a second account they never told me about. The worst, honestly.