Vidéotron

Vidéotron Outage Report in Dorval, Montréal, Québec

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The latest reports from users having issues in Dorval come from postal codes H9S.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Dorval, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dorval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Dorval, Montréal, Québec 12/24/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dorval, Montréal, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Dorval, Mercier, Laval, Saint-Constant, Pierrefonds, Longueuil, Châteauguay, Dollard-Des Ormeaux, Mont-Royal, Boisbriand and Lachine.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaDorval TV
CanadaMontréal Internet
CanadaMontréal TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Dorval, Québec

Latest outage, problems and issue reports in Dorval and nearby locations:

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • dirtydinarzo Tom (@dirtydinarzo) reported from Kirkland, Québec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • SeanLloyd93 Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec

    @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • sumtimw0ng khai (@sumtimw0ng) reported from Montréal, Québec

    Hm, Videotron Internet is unstable tonight...

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • JPTorunski JP Torunski (@JPTorunski) reported

    @mrmoneymustache I tried with wifi (Bell and Rogers service), Rogers mobile and Videotron mobile with android and iphone, chrome on Windows PC and Mac os with safari

  • CPComm Campbell Patterson (@CPComm) reported

    @peternowak How will the Minister monitor, report, and enforce violations? What remedies will there be for subscribers? For what period of time are the Minister's orders in effect? What are the consequences if Rogers and Videotron fail to follow the Minister's order?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Basically we have Bell, Videotron, rogers & Telus paying CNOC for #CRTC regulatory filings, hidden for a ~ year. People supposed to trust CNOC ever again as if they represent & are a voice for "independent internet service providers". They are lip flappers for incumbents.

  • ShawnGoldwater Shawn Goldwater (@ShawnGoldwater) reported

    @perreaux There you go. In my case, Bell not even knowing that the cable was cut led them to offer me a new modem - which had never worked properly despite years of my complaining. If I knew then what I know now I would have stayed with Videotron.

  • jimulidu Jimu Lidu (@jimulidu) reported

    @Videotron Vidéotron internet is extremely unreliable! I switched from Bell to Videotron today and the Helix FI router lost connection twice today and got 1mbp per second on several occasions 😡 Not the 400 mbps advertised! Never had any issues with Bell in 4 years!

  • RessyM Stressy Ressy 💙 (@RessyM) reported

    And the sad thing is... The only thing that could possibly help things would be the Shaw/Rogers merging being denied, as well as the sale to Videotron... And somehow finding a way to get new independents to be created.. Cuz theres none but Teksavvy now.

  • tchakountay Tiger Tchakounté (@tchakountay) reported

    @Videotron WOULD NEVER

  • LeRenardBIeu The Sacrébleu Fox (@LeRenardBIeu) reported

    @alexandrepratt Also can we quit with the cable tv whining? It’s over, it’s a dying model of distribution. I’m so sick of people complaining about paying $5 for a streaming service, yet have no issue paying Videotron $75+ per month.

  • Deadly_JSay BrushyHat (@Deadly_JSay) reported

    @juycer @Videotron This happened to me when I was living in a place where all the places were piped through a single fiber and you could experience slowdowns at peak usage times. It really sucked tbh because nothing can be done and it's hard to blame them as you don't have proof. Network topology!

  • muffintt TT (@muffintt) reported

    @MikeJef52847703 @uproarcapital I’m in Montreal and have been a videotron (QBR) customer for several years and am satisfied. Service interruption/billing issues are rare. If they can replicate their operational success on Freedom then it should be fine. But it also depends on how much west hate QC I guess…