Vidéotron

Vidéotron Outage Report in Dorval, Montréal, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Dorval, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dorval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Dorval, Montréal, Québec 01/28/2026 15:05

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dorval, Montréal, Québec

The most recent Vidéotron outage reports came from the following cities: Longueuil, Montréal, Laval, LaSalle, Mercier, Dorval, Saint-Constant and Pierrefonds.

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City Problem Type Report Time
CanadaLongueuil Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Wi-fi
CanadaMontréal Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Dorval, Québec

Latest outage, problems and issue reports in Dorval and nearby locations:

  • dirtydinarzo Tom (@dirtydinarzo) reported from Kirkland, Québec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • lagarto_malo lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Québec

    @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • lbass007 lawrence bass (@lbass007) reported from Laval, Québec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • SummerrWoodss summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Québec

    @Videotron y’all out here having the worst connection and nobody working to help…

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • EL_Loso Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Québec

    I hope Videotron fix my home internet ASAP

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • yoitsfrostyy1 YoItsFrostyy (@yoitsfrostyy1) reported

    @A_E_P__B On an unrelated note what is videotron never heard of them

  • jennie666420 s (@jennie666420) reported

    @Videotron no your service sucks thats all.

  • Rockstar369 ID369 (@Rockstar369) reported

    @Videotron mon service internet est down

  • 1river9 Don Duncan (@1river9) reported

    @lesleychestrman @BellMobility Been there, done that... They have the worst customer support. Videotron is actually not bad in that department.

  • mon4730 Rick (@mon4730) reported

    @Videotron Nothing for the last 30 minutes. All lines continue to be down.

  • kenproulx ken Proulx (@kenproulx) reported

    @Videotron My wife just spent an hour on the phone with CS, apparently loyalty service calling us tomorrow. I appreciate the follow up, but I feel bad for others who may have been fraudulently convinced by a sales rep like we were.

  • LucDupont Luc Dupont (@LucDupont) reported

    @Tajinder2000 @RogersHelps Same problem with @videotron 😡

  • LucDupont Luc Dupont (@LucDupont) reported

    @TripleDTrader @rogerstv @Videotron same problem — please change back to US feed

  • LeSeanMTL Coffee & Wingtips (@LeSeanMTL) reported

    @Videotron Videotron customer service fixed the problem. Thank you.

  • Off_ChrisTyson CHRISTOPHER Tyson (@Off_ChrisTyson) reported

    @Videotron Disappointed. The phone is still under a 1 year guarantee. Why should I have to pay and fix something that is clearly a defective. Shame on you @Videotron