Vidéotron

Vidéotron Outage Report in Dorval, Montréal, Québec

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The latest reports from users having issues in Dorval come from postal codes H9S.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Dorval, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dorval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Dorval, Montréal, Québec 12/30/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dorval, Montréal, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Mercier, Dorval, Laval, Saint-Constant, Pierrefonds, Châteauguay, Dollard-Des Ormeaux, Mont-Royal, Boisbriand and Lachine.

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City Problem Type Report Time
CanadaMontréal TV
CanadaMontréal Internet
CanadaLongueuil Internet
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaMercier TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Dorval, Québec

Latest outage, problems and issue reports in Dorval and nearby locations:

  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • EL_Loso Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Québec

    I hope Videotron fix my home internet ASAP

  • lbass007 lawrence bass (@lbass007) reported from Laval, Québec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • SummerrWoodss summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Québec

    @Videotron y’all out here having the worst connection and nobody working to help…

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • dirtydinarzo Tom (@dirtydinarzo) reported from Kirkland, Québec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • hbshmoe hbshmoe (@hbshmoe) reported

    @Fidomobile I am considering your borderless Canada US plan. How is your service at border areas? Is your coverage like Rogers which is good or like Videotron which has 60 km of no service?

  • mesklinite Francois Messier (@mesklinite) reported

    @Valskuiken @Marri @montrealmarc Yes, and if you were having tech issues with videotron. I would assume the same issues with fizz.

  • fastpuppy FastPuppy (@fastpuppy) reported

    So @Videotron support called me today about an open ticket. They screwed up my account when I switched to Helix (internet is great, tv sucks) & switched back. Ongoing issues for a couple weeks Told them to do what they need to to fix it & call me when done. They won't fix it

  • hbshmoe hbshmoe (@hbshmoe) reported

    @TELUS I am considering you US Canada borderless plan. How is your service in the US? It is robust and seamless like Rogers or do you have 60k gaps choosing most borders with no service like Videotron?

  • rafaaaa_rc rafa.ella (@rafaaaa_rc) reported

    @Videotron my internet is out it’s been 2 hours, could you guys help me?

  • Gliittcchh Gliittcchh 🐁™ (@Gliittcchh) reported

    @frapper_21 Same problem on Apex only. I blame videotron mostly, bad rooting and dns, I have jitter and bad ping all the time. Cant even change my dns on my router anymore. I dont know if you are with videotron, but they are not optimal for gamers. Bell fiber is the best you can have in QC.

  • RogerPalfree Roger Palfree (@RogerPalfree) reported

    @Videotron Too bad there is no mechanism to notice that kind of activity and trigger a rapid investigation and tracing. These scammers need severe punishment. I am alert and ignore them, but they hurt many vulnerable people. The calls are the first step in very nasty crimes.

  • Martin94969570 Marty the rock (@Martin94969570) reported

    @Bell_FR Wait what? I got 400 m/bits with Videotron and I swear I have no lag, never had problem with price, NEVER HAD PROBLEM TO GET THE RIGHT ANSWER BECAUSE THE PEOPLE WHO YOU TALK TOO KNOW YOUR LANGUAGE AND KNOW WHAT THEIR TALKING ABOUT! NO FREIGH HIDING OR WHAT EVER! TAKE NOTE BELL!

  • xTallMatt TallMatt (@xTallMatt) reported

    ok so we just got off the phone with Videotron and apparently the problem's been on their end all along they're sending someone Monday to check it out if nothing happens I will literally lose my **** anyway give me a bit and I'll try to stream again tonight

  • nenalvs_ La Voz Sensual🐚🌸💋 Ms Salvaggio💗 (@nenalvs_) reported

    @Videotron MY LANDLINE DOESNT WORK FIX THE ISSUE