Vidéotron Outage in Dorval, Montréal, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Vidéotron problems in the last 24 hours in Dorval, Québec

Vidéotron Outage Chart in Dorval, Montréal, Québec 09/18/2020 02:30

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 73.08% Internet
  • E-mail 10.26% E-mail
  • Wi-fi 8.97% Wi-fi
  • Total Blackout 2.56% Total Blackout
  • TV 2.56% TV
  • Phone 2.56% Phone

Vidéotron Outage Map Near Dorval, Montréal, Québec

The most recent outage reports and issues originated from Montréal, Châteauguay, Laval, Saint-Eustache, Laval, Boisbriand, Longueuil, Pointe-Claire, Dollard-Des Ormeaux, LaSalle, Kirkland, Outremont, Mercier and Beaconsfield.

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Vidéotron in Dorval, Québec Comments

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Vidéotron Issues Reports Near Dorval, Québec

Latest outage, problems and issue reports in Dorval and nearby locations:
  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • EL_Loso Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Québec

    I hope Videotron fix my home internet ASAP

  • SummerrWoodss summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Québec

    @Videotron y’all out here having the worst connection and nobody working to help…

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • lagarto_malo lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Québec

    @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

  • loveZaa36 ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec

    Wthhh @Videotron why is my txting not working 😡😡

  • conicoletti courtney (@conicoletti) reported from Deux-Montagnes, Québec

    @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

  • katelynvthomas Katelyn Thomas (@katelynvthomas) reported from Westmount, Québec

    I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

  • BrokrBindr Joseph Valenti (@BrokrBindr) reported from Beaconsfield, Québec

    @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

  • wild_one1998 Amanda (@wild_one1998) reported from Montréal, Québec

    @Videotron Both cable boxes in the house went down last night, and are still down now

  • dave_mac609 David MacIntyre (@dave_mac609) reported from Montréal, Québec

    @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

  • Iqballer69 Ahsan. (@Iqballer69) reported from Montréal, Québec

    @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:
  • JJonesey Chris "Sugar" Jones (@JJonesey) reported

    ******* Videotron strikes again. 3 times they have come for this problem now and still no joy. I told them like a month ago their bloody terminal was on its way out. I'm still stuck with it and it's my third night without TV now. Before it used to cut off but now, total darkness.

  • Flagpole_Canada Flagpole to Canada (@Flagpole_Canada) reported

    @jimvaldesg @Videotron @CRTCeng Still up here. Did a back and forth test. Apparently they had an issue with Toronto[5-8] and redirected them. Did you configure to the IP instead of the hostname?

  • katrinnahendrix Katrinna Hendrix - in Ottawa (@katrinnahendrix) reported

    Anyone who works for Videotron or Tek savy that can hook me up for internet service? I have a videtron modem from my last lease but the rep said it's a 2 week wait for service (I live in gatineau)

  • ProgressiveYow YOW Progressive (@ProgressiveYow) reported

    It’s 2020 and @Videotron still doesn’t support #AppleWatch. This has kept me away from switching to Videotron for years. Maybe in 2021 :-(

  • auxonic Eric Goodwin (@auxonic) reported

    @bikeviewca @Videotron The cellular feature is pretty nice but not required... being tied to all this backend carrier support is a pain

  • C_arolin_e77 Caroline (@C_arolin_e77) reported

    @Videotron I live in the UK and keep getting emails from you. The most recent one has an attachment which is apparently a contract. I've never heard of your company so not sure why you're emailing me.

  • Rootbrian_ The Rooty's Tweeties (@Rootbrian_) reported

    @Johnnymaaac @TELUS Pretty much. At least with freedom mobile (9+ year customer), they will never go up after a few years, nor will they with any other provincial (sasktel, videotron, fizz) or regional (Shaw Mvno, freedom, eastlink, ice wireless) carrier.

  • Videotron Videotron (@Videotron) reported

    @caffeineAndroid Hi Kime! Customer service is closed for the night however a technical support agent by phone can help you reset the password (or possibly add the data for you) at this hour. You can reach them at 1-877-380-2611 or at 611 from any Videotron number. -sms

  • caffeineAndroid Kime Strider (@caffeineAndroid) reported

    @Videotron I'm having issues accessing my customer centre account and I need to add a data add-on. Tried resetting my password but the site tells me I need to contact customer support. Any help? Can't access normal customer centre nor Helix.

  • BonnorCrown13 Bonnor Crown (@BonnorCrown13) reported

    @phil_couturier @briancrd Yeah the dollar is still ****, but 7 other teams make it work. The big thing is Centre Videotron now exists, fully NHL ready rink just sitting there. Waiting.