Vidéotron Outage Report in Dorval, Montréal, Québec
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The latest reports from users having issues in Dorval come from postal codes H9S.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Dorval, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dorval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dorval, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Châteauguay, Saint-Constant, Dollard-Des Ormeaux, Pierrefonds, Dorval, Mont-Royal, Longueuil, Boisbriand, Mercier and Lachine.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Laval |
Internet | |
| Montréal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Dorval, Québec
Latest outage, problems and issue reports in Dorval and nearby locations:
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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KitEdotca
(@KittEdotca) reported
from
Westmount, Québec
@Videotron so, erm, you’re internet is down?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
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Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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UpUrShaft
(@UpUrShaftOnline) reported
@thevivafrei @theJagmeetSingh @PierrePoilievre Fido belongs to Rogers, and Telus has Koodo. Then there's Bell. Videotron for all intents and purposes is pretty local. All other discount carriers pay to use the Big 3's networks. If their networks go down, so do the little guys, including Virgin.
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JWilliams
(@Torcan1) reported
@JeffKirdeikis Your tweet misleads people to believe all Canada is shut down. It only affects those on the Rogers system. Bell, Videotron. Telus and other providers are working just fine.
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𝗡𝗮𝘆𝘀𝗣𝗶𝗻𝗖𝗹𝘂𝗯✨Montreal Comic-Con #2203
(@NaysPinClub) reported
@kittonna_saber @bookingcom The router name and codes they provided didn’t exist, and they use a different company than rogers for their internet (Videotron) .. could have been why their phone # was down, but still- they had live chat and didn’t answer and left us stranded..
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yanick drouin
(@tocchet77) reported
@PKP_Qc @Videotron @Quebecor Never
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Haris begović 🇨🇦🇧🇦🇭🇷
(@hariskbgvc) reported
Anyone else having issues with #videotron ????? No wifi
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Marcel de Hêtre
(@marceldehetre) reported
@Videotron Already chatted with tech support and my wife called the same yesterday, same story: our engineers are aware of the problem and are working on it. No ETA for resolution…
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Kakyssa
(@Kakyssa) reported
@InsaneMapleLeaf Damnnnn videotron ftw (though it goes down randomly too sometimes RIP) also you didnt finish your classes for it yet or its something else?
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Ryan Wright 🌻💙💛🌻
(@ryanwright) reported
@Mazerall I have cell service back now. For some reason my phone was not on auto selection of carrier and thought “Let’s try Videotron towers!” Which should work in all honesty. We have Roam like Home when away. Why can’t we connect to ANY tower when Rogers is unavailable?
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Garren
(@GHamblin16) reported
This Jays game has gotten so bad that the Videotron guy has been playing highlights of scores from previous games because the lady 2 games have been complete rubbish. #NextLevel
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Jeffery A Thomas 🇨🇦
(@JefferyThomas) reported
Hate that @Videotron is trying to jam this Helix garbage down our throats. (Arrogant customer service as well) More features disappearing for Illico customers. #Bell still not offering decent speeds 400Mbps+ in my postal code.