Vidéotron Outage Report in Dorval, Montréal, Quebec

Problems in the last 24 hours in Dorval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dorval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (61%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Dorval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Mercier, Longueuil, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	1 day ago
Montréal	Internet	2 days ago
Montréal	Wi-fi	7 days ago
Montréal	Internet	9 days ago
Montréal	Total Blackout	10 days ago
Montréal	Total Blackout	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Dorval, Quebec

Latest outage, problems and issue reports in Dorval and nearby locations:

• 
  Elephant Stone (@ElephantStoneHQ) reported 11 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Badr S. Masri (@badrmasri) reported 11 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  lawrence bass (@lbass007) reported 16 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Issa Sissoko (@IssaCheckmate) reported 16 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 29 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 32 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  M▼RKDIEZ (@markdiez514) reported 33 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Kathy M (@kathym425) reported 35 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 41 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Issa Sissoko (@IssaCheckmate) reported 41 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  khai (@sumtimw0ng) reported 42 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 43 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  Tom (@dirtydinarzo) reported 47 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 48 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Kathy M (@kathym425) reported 50 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  sbg4evr (@sbg4evr) reported 54 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  Elephant Stone (@ElephantStoneHQ) reported 55 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  SalaUddin (@salauddinshah99) reported 56 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Issa Sissoko (@IssaCheckmate) reported 58 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  m@rie (@mtn_carnet) reported 60 minutes ago from Montréal, Quebec

  @Videotron Service internet.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TravelBlissNow (@travelblissnow) reported 4 minutes ago

  @Videotron Can you explain why my land line didn’t work during the power outage? I thought that was the one thing that was supposed to be reliable.

• 
  Montrealer80 (@OmarAbalkhail) reported 7 minutes ago

  @HadiElBach58110 @Videotron Wow that’s crazy !!! They should give u the whole month free for such bad service

• 
  Xar (@Xarquavious) reported 9 minutes ago

  @Videotron 4 days without wifi like wtf bro

• 
  sophie (@d1cknb4l1s) reported 11 minutes ago

  @Videotron well please fix it

• 
  kpwnage_ (@Whereismypart) reported 12 minutes ago

  @Videotron You don't answer customer phone support, you don't answer tweets, we are still experiencing internet issues. How can you make an outrageous claim of 80% ? Give us an estimate of when this is expected to be resolved, people work from home and require these services!

• 
  Mark H. (@xMARKinMTLx) reported 12 minutes ago

  @Videotron At this point I have no faith that service will be restored until after the holidays

• 
  QueensClasher (@QueensClasher) reported 12 minutes ago

  @Videotron Still waiting for my internet service to be back after 4 days now in Gatineau Quebec!!! Get on it pls

• 
  Achuckl (@achuckl) reported 16 minutes ago

  @Videotron Come on @Videotron …. For the past two days my XI7 has been trying to reconnect to dhcpv6 repeatly every minute causing my internet to be nonfunctional. Let’s fix it.

• 
  baydaine twitch (@rigslickgoat) reported 20 minutes ago

  @Videotron Villeray nothing for 2 days, trash service

• 
  Tom Burke (@Globegrowth) reported 21 minutes ago

  @Videotron Any updates for Western NDG? Any timelines? Why not have an OUTAGE map like the Hydro Quebec app has. Phone, internet and cable is now like an essential utility!