Vidéotron outages and service status in Pointe-Claire, Quebec
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Full Outage Map
- Vidéotron generated 0 outage signals in the last 24 hours around Pointe-Claire, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Pointe-Claire, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Pointe-Claire, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pointe-Claire, Quebec
The most recent Vidéotron outage reports came from the following cities: Kirkland.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkland
|
Phone | 23 days ago |
|
Dollard-Des Ormeaux
|
TV | 3 months ago |
|
Pointe-Claire
|
Internet | 3 months ago |
|
Dollard-Des Ormeaux
|
Wi-fi | 3 months ago |
|
LaSalle
|
TV | 4 months ago |
|
Dorval
|
TV | 5 months ago |
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Vidéotron Issues Reports Near Pointe-Claire, Quebec
Latest outage, problems and issue reports in Pointe-Claire and nearby locations:
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Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, QuebecIf you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
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Priesh Mistry (@TheMistryUK) reported from Dorval, Quebec@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
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Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported from Châteauguay, Quebec@DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec@Videotron has the worst customer service.
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, QuebecWhen Videotron calls you to solve your problems, but actually doesn't lmao.
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Tom (@dirtydinarzo) reported from Kirkland, Quebec@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
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mohan eappen (@mohaneappen) reported from Dollard-Des Ormeaux, Quebec@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, QuebecDon't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
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courtney (@conicoletti) reported from Deux-Montagnes, Quebec@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
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summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Quebec@Videotron y’all out here having the worst connection and nobody working to help…
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Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, QuebecIf you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
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Joseph Valenti (@BrokrBindr) reported from Beaconsfield, Quebec@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
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Averwing Entertainment (@AverwingTTV) reported from Mont-Royal, Quebec@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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sol🩵 (@sweetkeyos) reportedi don't get mad. i'm FURIOUS!!! this stupid *** mayor keep chopping off trees in exchange of stupid *** videotron!!
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Commissioner Miner (@fanCRTCProfling) reportedW/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..
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Steven (@clogicca) reported@SBHSNGL @Videotron duh .. EVERY ape pays for it .. doesn't change the fact that attitude doesn't fix anything
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Linda Moll (@LindaMoll22169) reported@MartinSLewis Not in the last 6 months but was a Virgin Media customer from when it was Videotron, then Mercury, etc so about 28 years. Last few years had constant problems in renting films whereby it would play for 30 mins if I was incredibly lucky then freeze so stopped renting films.
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iPro YT (@YtIpro57328) reported@Bell_Support AGAIN!! Bell has been down repeatedly in December alone. Down two weekends ago Down last weekend Down again Monday @videotron how's your service been lately?
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Commissioner Miner (@fanCRTCProfling) reportedSo Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.
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Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reportedAnyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.
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Francis Taquin (@FrancisTaquin1) reported" Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "
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Fluxtrot (@fluxtrot) reported@videotron Your Internet service went down again... It's beyond silly at this point. You need to get your **** together! I hope it was that someone tripped on a wire... and NOT planned router update in the middle of the day... out-sourcing more things to India. YOU ARE MAKING IT VERY DIFFICULT to be a customer.
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Scale (@alliareault) reported@PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.