Vidéotron Outage Report in Pointe-Claire, Montréal, Québec
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The latest reports from users having issues in Pointe-Claire come from postal codes H9R.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Pointe-Claire, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (60%)
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Wi-fi (18%)
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TV (10%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Pointe-Claire, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Vaudreuil-Dorion, Laval, Mercier, Dollard-Des Ormeaux, Pointe-Claire and Boisbriand.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Vaudreuil-Dorion |
||
| Laval |
TV | |
| Montréal |
Internet | |
| Montréal |
Wi-fi |
Community Discussion
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Vidéotron Issues Reports Near Pointe-Claire, Québec
Latest outage, problems and issue reports in Pointe-Claire and nearby locations:
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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lagarto malo 🦎
(@lagarto_malo) reported
from
Westmount, Québec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
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summer the fighter
(@SummerrWoodss) reported
from
Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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💵 Mr. Dreamer @ VIBRANTDREAMER.COM 🔥✈
(@AVibrantDreamer) reported
@PassiveCndIncom For some reasons I never liked buying or owning any Rogers stock! Yes, my sim card is a data plan from Fido but I just don't like Rogers. Even at work, I opted to use Telus, Bell, and Videotron versus Rogers.
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btcsniper
(@BTC_Sniper) reported
Who still pay for T.V. subscription @Bell_Support @Videotron , you basically pay to consume ads, while you can pay premium service on #youtube or #netflix for no ads..
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cryptogranpa
(@heccryptokid) reported
@chris_tew @CJLatAm A Videotron employee told me during a service call they were testing it already 3-4 months back, in Montréal
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Mathieu Lussier
(@Eversharpe) reported
@Videotron internet down for almost 30 mins now. Why so many service interruptions midday in the past couple weeks. This is the longest though.
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Mike Holinsky
(@mackpines) reported
@FidoSolutions So Fido still isn’t working. Was told I’d be getting credit for the days that didn’t work. That’s like $6 total. For almost four days not working. They don’t have 5G, don’t have unlimited, don’t have USA plans and have ZERO retention to try to keep me. BYE fido hello Videotron.
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Kara Hughes
(@KayHugsTweets) reported
.@Videotron there seems to be an outage in MTL - going to address it? Give ab update?
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Danielle Comtois 🇨🇦🇲🇶🇨🇦🇲🇶
(@ComtoisDanielle) reported
@Bell_Support I am staying in Gatineau Qc right now at the Hilton and Cnn is having the same issue….. they are on Videotron so I guess Cnn is having an issue unbelievable! not Bell after all!
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Marcel de Hêtre
(@marceldehetre) reported
@Videotron Problem still not resolved; can’t really use the internet (work, streaming, cloud, email) because you never know when the connection will drop. Going on the third week of this “disagreement” with no end in sight… 🤬🤬🤬 calling won’t do any good “we’re aware of your problems…”
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Gregory Gravett
(@gregorycgravett) reported
@M_Millerman @Videotron Bloody 500 server errors. They are a bane in my existence.
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Andre Courchesne (co2.click)
(@IndianaTux) reported
@LadyScorcher @TekSavvyNetwork Sucks. Here in Quebec TekSavvy is on the Videotron backbone not Rogers.