Vidéotron

Vidéotron Outage in Pointe-Claire, Montréal, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

 No problems detected at Vidéotron

Vidéotron problems in the last 24 hours in Pointe-Claire, Québec

Vidéotron Outage Chart in Pointe-Claire, Montréal, Québec 10/21/2020 09:20

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 70.48% Internet
  • Total Blackout 9.52% Total Blackout
  • TV 7.62% TV
  • Wi-fi 4.76% Wi-fi
  • E-mail 3.81% E-mail
  • Phone 3.81% Phone

Vidéotron Outage Map Near Pointe-Claire, Montréal, Québec

The most recent outage reports and issues originated from Montréal, Laval, Pointe-Claire, Beaconsfield, Laval, Vaudreuil-Dorion, Saint-Eustache, Dorval, Saint-Eustache, Kirkland, Châteauguay and Boisbriand.

CanadaMontréal Internet
CanadaLaval Internet
CanadaMontréal Total Blackout
CanadaMontréal Total Blackout
CanadaMontréal Internet
CanadaMontréal Internet

Vidéotron in Pointe-Claire, Québec Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vidéotron Issues Reports Near Pointe-Claire, Québec

Latest outage, problems and issue reports in Pointe-Claire and nearby locations:
  • lbass007 lawrence bass (@lbass007) reported from Laval, Québec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • SummerrWoodss summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Québec

    @Videotron y’all out here having the worst connection and nobody working to help…

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • lagarto_malo lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Québec

    @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

  • loveZaa36 ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec

    Wthhh @Videotron why is my txting not working 😡😡

  • conicoletti courtney (@conicoletti) reported from Deux-Montagnes, Québec

    @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

  • katelynvthomas Katelyn Thomas (@katelynvthomas) reported from Westmount, Québec

    I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

  • BrokrBindr Joseph Valenti (@BrokrBindr) reported from Beaconsfield, Québec

    @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

  • wild_one1998 Amanda (@wild_one1998) reported from Montréal, Québec

    @Videotron Both cable boxes in the house went down last night, and are still down now

  • dave_mac609 David MacIntyre (@dave_mac609) reported from Montréal, Québec

    @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

  • Iqballer69 Ahsan. (@Iqballer69) reported from Montréal, Québec

    @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:
  • Livehardbeepic sunshine (@Livehardbeepic) reported

    @videotron Your overpriced unlimited Internet service is complete ****.... More like waste of money on no service.

  • MrsSavard M.C. (@MrsSavard) reported

    @Videotron So tried that, and nope, unless I want to report an outage, no option to talk to tech support. Basically @Videotron has great & efficient social media, the rest is a $180/ month aggravation. Some people get cars for that amount...

  • MrsSavard M.C. (@MrsSavard) reported

    @Videotron We just tried to call your tech support line which claims to be 24/7 and the message says office hours until 7 pm. We’ve had issue since installation in Aug.

  • MrsSavard M.C. (@MrsSavard) reported

    @Videotron We spent 1 hour on the phone yesterday with the tech service. We were tiled the technician was going to be here between 7 am and 7pm and would call 1/2 hour before.

  • AtticusMarkane Jon Huffman (@AtticusMarkane) reported

    A @Bell tech just arrived to inspect the situation and a @Videotron guy has come and gone. My suspicions are starting to firm into beliefs. I wonder how long it takes to fix a line damaged by a backhoe. #internetdown #westmount #Montreal

  • ottawadeafgirl Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario

    @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

  • hypnoseal hypnoseal (@hypnoseal) reported

    @Videotron it is time you start taking more responsibility for the scamming calls and do something about it. Never have I received so many fake calls trying to scam my SIN details before becoming a Vidéotron customer.

  • ThisIsLeonSean Leon Sean (@ThisIsLeonSean) reported

    @City_tv Why the hell has your crap City TV channel taken over the FOX MLB playoff game with a cartoon? @Videotron

  • shahab_khatibi Shahab Khatibi 🇨🇦 (@shahab_khatibi) reported

    @DriveTeslaca @SpaceX @elonmusk I can easily see bell and videotron going out of business with their crazy pricing and horrible service.

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    Hey @TekSavvyNetwork any problems reported in Montreal/Videotron cable? That's twice in a week I had to reboot my modem to stop having crawling packing (1000+ms when it's usually 50ms) ? Or is it my modem dying...