Vidéotron outages and service status in Pointe-Claire, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Pointe-Claire, including 0 direct reports.
The most common problems reported in this area mention Phone.

Phone (100%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Pointe-Claire, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Pointe-Claire, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 17, 10:00 AM EDT	0	0
May 17, 10:20 AM EDT	0	0
May 17, 10:40 AM EDT	0	0
May 17, 11:00 AM EDT	0	0
May 17, 11:20 AM EDT	0	0
May 17, 11:40 AM EDT	0	0
May 17, 12:00 PM EDT	0	0
May 17, 12:20 PM EDT	0	0
May 17, 12:40 PM EDT	0	0
May 17, 1:00 PM EDT	0	0
May 17, 1:20 PM EDT	0	0
May 17, 1:40 PM EDT	0	0
May 17, 2:00 PM EDT	0	0
May 17, 2:20 PM EDT	0	0
May 17, 2:40 PM EDT	0	0
May 17, 3:00 PM EDT	0	0
May 17, 3:20 PM EDT	0	0
May 17, 3:40 PM EDT	0	0
May 17, 4:00 PM EDT	0	0
May 17, 4:20 PM EDT	0	0
May 17, 4:40 PM EDT	0	0
May 17, 5:00 PM EDT	0	0
May 17, 5:20 PM EDT	0	0
May 17, 5:40 PM EDT	0	0
May 17, 6:00 PM EDT	0	0
May 17, 6:20 PM EDT	0	0
May 17, 6:40 PM EDT	0	0
May 17, 7:00 PM EDT	0	0
May 17, 7:20 PM EDT	0	0
May 17, 7:40 PM EDT	0	0
May 17, 8:00 PM EDT	0	0
May 17, 8:20 PM EDT	0	0
May 17, 8:40 PM EDT	0	0
May 17, 9:00 PM EDT	0	0
May 17, 9:20 PM EDT	0	0
May 17, 9:40 PM EDT	0	0
May 17, 10:00 PM EDT	0	0
May 17, 10:20 PM EDT	0	0
May 17, 10:40 PM EDT	0	0
May 17, 11:00 PM EDT	0	0
May 17, 11:20 PM EDT	0	0
May 17, 11:40 PM EDT	0	0
May 18, 12:00 AM EDT	0	0
May 18, 12:20 AM EDT	0	0
May 18, 12:40 AM EDT	0	0
May 18, 1:00 AM EDT	0	0
May 18, 1:20 AM EDT	0	0
May 18, 1:40 AM EDT	0	0
May 18, 2:00 AM EDT	0	0
May 18, 2:20 AM EDT	0	0
May 18, 2:40 AM EDT	0	0
May 18, 3:00 AM EDT	0	0
May 18, 3:20 AM EDT	0	0
May 18, 3:40 AM EDT	0	0
May 18, 4:00 AM EDT	0	0
May 18, 4:20 AM EDT	0	0
May 18, 4:40 AM EDT	0	0
May 18, 5:00 AM EDT	0	0
May 18, 5:20 AM EDT	0	0
May 18, 5:40 AM EDT	0	0
May 18, 6:00 AM EDT	0	0
May 18, 6:20 AM EDT	0	0
May 18, 6:40 AM EDT	0	0
May 18, 7:00 AM EDT	0	0
May 18, 7:20 AM EDT	0	0
May 18, 7:40 AM EDT	0	0
May 18, 8:00 AM EDT	0	0
May 18, 8:20 AM EDT	0	0
May 18, 8:40 AM EDT	0	0
May 18, 9:00 AM EDT	0	0
May 18, 9:20 AM EDT	0	0
May 18, 9:40 AM EDT	0	0
May 18, 10:00 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pointe-Claire, Quebec

The most recent Vidéotron outage reports came from the following cities: Kirkland.

City	Problem Type	Report Time
Kirkland	Phone	21 days ago
Dollard-Des Ormeaux	TV	2 months ago
Pointe-Claire	Internet	3 months ago
Dollard-Des Ormeaux	Wi-fi	3 months ago
LaSalle	TV	4 months ago
Dorval	TV	5 months ago

Community Discussion

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Vidéotron Issues Reports Near Pointe-Claire, Quebec

Latest outage, problems and issue reports in Pointe-Claire and nearby locations:

courtney (@conicoletti) reported 10 minutes ago from Deux-Montagnes, Quebec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 15 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.
Joseph Valenti (@BrokrBindr) reported 18 minutes ago from Beaconsfield, Quebec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
Tom (@dirtydinarzo) reported 20 minutes ago from Kirkland, Quebec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
summer the fighter (@SummerrWoodss) reported 31 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 32 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
Averwing Entertainment (@AverwingTTV) reported 42 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 43 minutes ago from Châteauguay, Quebec
@DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1
Priesh Mistry (@TheMistryUK) reported 53 minutes ago from Dorval, Quebec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 54 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
mohan eappen (@mohaneappen) reported 54 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 54 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 59 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Panda🌻 (@takarajewels) reported 11 seconds ago
The thrilling sequel: apparently it’s NOT possible to filter TV channels to only see what I subscribe to. Ya’ll I will head on back to Videotron at this rate, wtf. At least with them I don’t have to scroll past 28394 channels I don’t pay for to get to the ones I do. 💀
DJV (@wickerman555666) reported 2 minutes ago
@AEWonTV Why did they present him like a heel? Lol an interruption via videotron? This company just does whatever it wants hahaha its honestly satire at this point. Have MJF come back and a WEEK later wins the World Title in a 4 way. WHAT A BUILD…. Its just TERRIBLE booking
Scale (@alliareault) reported 3 minutes ago
Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024
Panda🌻 (@takarajewels) reported 4 minutes ago
Ya’ll I rarely tweet about companies online but I just feel a simpler option could be easily made available. Videotron has that option. Bell, you can do it too. I believe in you. Please fix this problem. It’s annoying and makes me want to just get rid of the TV option entirely.
Scale (@alliareault) reported 5 minutes ago
Internet supposed to be incl in rent- lease agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.
Mad Treelivin’ (@unacceptedTOON) reported 16 minutes ago
@FreedomMobile @jjlad943674 No no. It’s true. The service has gone down hill since videotron took over
Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 20 minutes ago
@FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.
iPro YT (@YtIpro57328) reported 20 minutes ago
@Bell_Support AGAIN!! Bell has been down repeatedly in December alone. Down two weekends ago Down last weekend Down again Monday @videotron how's your service been lately?
James Somaeck (@somaeck) reported 22 minutes ago
To end this thread, I'd ask @Videotron: 1) Is there a plan to implement #eSim? Don't simply say it's not available -- we know that! The question is whether there is a plan? 2) If "yes" to #1, what is the timeline to rollout? Saying it's a "non-issue" just doesn't cut it. 9/9
Scale (@alliareault) reported 23 minutes ago
@PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.