Vidéotron Outage Report in Sainte-Anne-de-Bellevue, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Anne-de-Bellevue, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Anne-de-Bellevue and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (59%)
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Wi-fi (19%)
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TV (10%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Sainte-Anne-de-Bellevue, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Vaudreuil-Dorion, Laval, Mercier, Dollard-Des Ormeaux and Pointe-Claire.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Vaudreuil-Dorion |
||
| Laval |
TV | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Sainte-Anne-de-Bellevue, Québec
Latest outage, problems and issue reports in Sainte-Anne-de-Bellevue and nearby locations:
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Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
from
Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
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mohan eappen
(@mohaneappen) reported
from
Dollard-Des Ormeaux, Québec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Kristian Gravenor
(@CoolopolisMTL) reported
from
Montréal, Québec
@videotron no internet here at my home in NDG. Please fix
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjeev
(@SanjeevMannan) reported
False information on your website @Videotron. Tried reaching your technical support (which you claim to be (24/7), however it’s closed right now. Very disappointed with your internet service and support.
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Shivam Gandhi
(@GujuGaming) reported
@Videotron My service is down for Internet. What’s going on?
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sharyn Cadot
(@CadotSharyn) reported
@gharperkelley Triste triste pour les gens qui ont plus d’emplois workers being told no more work with families to feed and multi media like videotron, Bell media making millions overcharging customers with high internet, phone fees and terrible salaries, part time work, no pensions etc brutal
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Leo Mallet
(@LeoMallet14) reported
@GraemeNichols Weird ..I'm watching now on videotron. Has your issue been resolved?
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Videotron
(@Videotron) reported
@Newlevantine Hi Dev! Right under where you enter the password there is a "Forgot Password?" link to have a new one sent to you by email. One of our technical support agents by phone can reset it for you directly, you can reach them at 1-877-380-2611 or at 611 from any Videotron number -sms
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Ken Quinn
(@kwquinn) reported
@chouette007 @mtlgazette What does this have to do with Bebawi? I'm a Videotron customer. Of COURSE they have my personal info
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Eduardo Revuelta
(@eduardorevuelta) reported
@Videotron I can't wait until I move and then finally I can get rid of this **** thing you call internet... 12 years ago, back in Brasil (a third world country) I had a better internet than this. I thought moving to Canada I would have the best internet ever.. WRONG...
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Shawn Goldwater
(@ShawnGoldwater) reported
@perreaux There you go. In my case, Bell not even knowing that the cable was cut led them to offer me a new modem - which had never worked properly despite years of my complaining. If I knew then what I know now I would have stayed with Videotron.
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La Justicière
(@chouette007) reported
@LeHuffPost On Nov. 8, the #QMI editor went to meet a Videotron client who had filed a Small Claims lawsuit to threaten her on behalf of #Videotron. If you don't withdraw your complaint, I'll make you lose your job.
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Jacob🍁
(@j_shmeek) reported
@aidan_theroux @SoMersVick @theJagmeetSingh Shaw never competed with Rogers on home services. They did compete in the mobile sector. Freedom Mobile is being sold off to Quebecor, keeping a 4th competitor in Videotron/FM. I am all for more competition, but Jag is out of his element here. How does it "make things worse"?