Vidéotron service status in Saint-Joseph-du-Lac, Quebec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
Problems in the last 24 hours in Saint-Joseph-du-Lac, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Joseph-du-Lac, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (59%)
- Wi-fi (19%)
- TV (8%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Saint-Joseph-du-Lac, Quebec
The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.
| City | Problem Type | Report Time |
|---|---|---|
 Vaudreuil-Dorion
|
20 days ago | |
|
Vaudreuil-Dorion
|
Internet | 1 month ago |
|
Dollard-Des Ormeaux
|
TV | 1 month ago |
|
Pointe-Claire
|
Internet | 1 month ago |
|
Dollard-Des Ormeaux
|
Wi-fi | 1 month ago |
|
Boisbriand
|
Internet | 2 months ago |
Community Discussion
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Vidéotron Issues Reports Near Saint-Joseph-du-Lac, Quebec
Latest outage, problems and issue reports in Saint-Joseph-du-Lac and nearby locations:
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Marc La Fontaine (@mac_lafon) reported from Vaudreuil-Dorion, Quebec@Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec@Videotron has the worst customer service.
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Joseph Valenti (@BrokrBindr) reported from Beaconsfield, Quebec@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
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🧐 (@togobap) reported from Mirabel, Quebec@Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads
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courtney (@conicoletti) reported from Deux-Montagnes, Quebec@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
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mohan eappen (@mohaneappen) reported from Dollard-Des Ormeaux, Quebec@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, QuebecWhen Videotron calls you to solve your problems, but actually doesn't lmao.
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summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Quebec@Videotron y’all out here having the worst connection and nobody working to help…
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Tom (@dirtydinarzo) reported from Kirkland, Quebec@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, QuebecDon't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Maher (@maherm3li) reported@Aykind_nobs @Distributel @Videotron Probably they started firing the talented people and they got some newbies trying to figure out how to run their systems. They lie about the issue in my area Vidéotron is working but distributel is down.
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J.L. Abrassart (@zaphthegreat) reported@Videotron @BenoitVerreaul4 Please stop saying that. Acanac have confirmed to multiple people that the problem is on your end. In fact, you ONLY reply to people who are not pointing that out.
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qualitycaptain (@QualityCaptain) reported@BenoitVerreaul4 @shelly_at_work @Videotron Same for me, Acanac customer.
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MC Hot Takes (@MCHotTakes) reported@miltonal57 @acoyne Revoke drivers license, revoke all health care, instruct videotron to terminate internet. Keep going…
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Carole (@InspiringDays22) reportedVideotron made life crazy with sending me the wrong order then resending another , then when I returned the first order they cancelled the corrected order and after 10 days I still now have no service and if I want it I must now pay full price upfront for equipment #videotron
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Fonze (@fonzeeys) reportedHey @videotron what’s up wrong with your « 5G » network #videotron Even on LTE I have no access to the internet I need to tether off my #bell phone
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CaesarSaleh (@TossMySaleh) reported@MeruMeruMsg @Distributel Videotron is down too, no?
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J.L. Abrassart (@zaphthegreat) reported@Videotron so now that we all pointed out that Acanac confirmed the problem was on your end, you're just going to remain silent and only reply to people about your mobile network? No wonder people use resellers. The dishonesty is astounding.
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dllongang (@dillonDD01) reported@PrimusHelps Still down since 9:40 in Montreal (through Videotron)
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Benoit Verreault (@BenoitVerreaul4) reported@lvitalis @myogui @Videotron Same here in Gatineau. I use acanac and the service leverages videotron lines.