Vidéotron outages and service status in Saint-Joseph-du-Lac, Quebec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron generated 0 outage signals in the last 24 hours around Saint-Joseph-du-Lac, including 0 direct reports.
The most common problems reported in this area mention E-mail.

E-mail (100%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Joseph-du-Lac, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Joseph-du-Lac, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 8, 8:20 PM EDT	0	0
Apr 8, 8:40 PM EDT	0	0
Apr 8, 9:00 PM EDT	0	0
Apr 8, 9:20 PM EDT	0	0
Apr 8, 9:40 PM EDT	0	0
Apr 8, 10:00 PM EDT	0	0
Apr 8, 10:20 PM EDT	0	0
Apr 8, 10:40 PM EDT	0	0
Apr 8, 11:00 PM EDT	0	0
Apr 8, 11:20 PM EDT	0	0
Apr 8, 11:40 PM EDT	0	0
Apr 9, 12:00 AM EDT	0	0
Apr 9, 12:20 AM EDT	0	0
Apr 9, 12:40 AM EDT	0	0
Apr 9, 1:00 AM EDT	0	0
Apr 9, 1:20 AM EDT	0	0
Apr 9, 1:40 AM EDT	0	0
Apr 9, 2:00 AM EDT	0	0
Apr 9, 2:20 AM EDT	0	0
Apr 9, 2:40 AM EDT	0	0
Apr 9, 3:00 AM EDT	0	0
Apr 9, 3:20 AM EDT	0	0
Apr 9, 3:40 AM EDT	0	0
Apr 9, 4:00 AM EDT	0	0
Apr 9, 4:20 AM EDT	0	0
Apr 9, 4:40 AM EDT	0	0
Apr 9, 5:00 AM EDT	0	0
Apr 9, 5:20 AM EDT	0	0
Apr 9, 5:40 AM EDT	0	0
Apr 9, 6:00 AM EDT	0	0
Apr 9, 6:20 AM EDT	0	0
Apr 9, 6:40 AM EDT	0	0
Apr 9, 7:00 AM EDT	0	0
Apr 9, 7:20 AM EDT	0	0
Apr 9, 7:40 AM EDT	0	0
Apr 9, 8:00 AM EDT	0	0
Apr 9, 8:20 AM EDT	0	0
Apr 9, 8:40 AM EDT	0	0
Apr 9, 9:00 AM EDT	0	0
Apr 9, 9:20 AM EDT	0	0
Apr 9, 9:40 AM EDT	0	0
Apr 9, 10:00 AM EDT	0	0
Apr 9, 10:20 AM EDT	0	0
Apr 9, 10:40 AM EDT	0	0
Apr 9, 11:00 AM EDT	0	0
Apr 9, 11:20 AM EDT	0	0
Apr 9, 11:40 AM EDT	0	0
Apr 9, 12:00 PM EDT	0	0
Apr 9, 12:20 PM EDT	0	0
Apr 9, 12:40 PM EDT	0	0
Apr 9, 1:00 PM EDT	0	0
Apr 9, 1:20 PM EDT	0	0
Apr 9, 1:40 PM EDT	0	0
Apr 9, 2:00 PM EDT	0	0
Apr 9, 2:20 PM EDT	0	0
Apr 9, 2:40 PM EDT	0	0
Apr 9, 3:00 PM EDT	0	0
Apr 9, 3:20 PM EDT	0	0
Apr 9, 3:40 PM EDT	0	0
Apr 9, 4:00 PM EDT	0	0
Apr 9, 4:20 PM EDT	0	0
Apr 9, 4:40 PM EDT	0	0
Apr 9, 5:00 PM EDT	0	0
Apr 9, 5:20 PM EDT	0	0
Apr 9, 5:40 PM EDT	0	0
Apr 9, 6:00 PM EDT	0	0
Apr 9, 6:20 PM EDT	0	0
Apr 9, 6:40 PM EDT	0	0
Apr 9, 7:00 PM EDT	0	0
Apr 9, 7:20 PM EDT	0	0
Apr 9, 7:40 PM EDT	0	0
Apr 9, 8:00 PM EDT	0	0
Apr 9, 8:20 PM EDT	0	0

April 10: Problems at Vidéotron

Vidéotron is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saint-Joseph-du-Lac, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Vaudreuil-Dorion	E-mail	22 days ago
Vaudreuil-Dorion	Internet	1 month ago
Dollard-Des Ormeaux	TV	1 month ago
Pointe-Claire	Internet	1 month ago
Dollard-Des Ormeaux	Wi-fi	1 month ago
Boisbriand	Internet	2 months ago

Community Discussion

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Vidéotron Issues Reports Near Saint-Joseph-du-Lac, Quebec

Latest outage, problems and issue reports in Saint-Joseph-du-Lac and nearby locations:

🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 4 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
mohan eappen (@mohaneappen) reported 30 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 31 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
summer the fighter (@SummerrWoodss) reported 36 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…
Tom (@dirtydinarzo) reported 38 minutes ago from Kirkland, Quebec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
courtney (@conicoletti) reported 38 minutes ago from Deux-Montagnes, Quebec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
🧐 (@togobap) reported 40 minutes ago from Mirabel, Quebec
@Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads
Joseph Valenti (@BrokrBindr) reported 47 minutes ago from Beaconsfield, Quebec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 50 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.
Marc La Fontaine (@mac_lafon) reported 58 minutes ago from Vaudreuil-Dorion, Quebec
@Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 3 minutes ago
wtf happened to the Habs feed on Sportsnet?? Anyone else's screen go black? @Videotron
Max (@MightyMax44) reported 9 minutes ago
So I have RDS on my tv with videotron. But when I try to log in the webdiffusion with my RDS account it says I need to pay for rds? What ********?
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 11 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
François Caron 🇨🇦 (@Milnoc) reported 12 minutes ago
@fanCRTCProfling I'm currently having a Vidéotron mobile data outage. Very rare. I think a cell tower died in Kanata North of the 417.
Chris (@Silverxx27) reported 14 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
Shawna McLean (@Shawna_not_Sean) reported 16 minutes ago
What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron
Bleak5170 (@Bleak5170) reported 16 minutes ago
@troybeno @Videotron Day 6 here. I don't even bother calling as it's clear they have no clue when it will be back. I understand there was a storm and all, but for it the issue to persist this long is ridiculous. I'm switching to Bell as soon as I can get someone on the phone to cancel.
Indonesian Philosopher (@nusantaran_chud) reported 17 minutes ago
Holy **** i just ruined a government videotron setting during a ******* important moment and i can't fix it 😭
Panda🌻 (@takarajewels) reported 18 minutes ago
The thrilling sequel: apparently it’s NOT possible to filter TV channels to only see what I subscribe to. Ya’ll I will head on back to Videotron at this rate, wtf. At least with them I don’t have to scroll past 28394 channels I don’t pay for to get to the ones I do. 💀
Morin (@MorinLoL1) reported 18 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.