Vidéotron Outage Report in Saint-Joseph-du-Lac, Laurentides, Québec
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Joseph-du-Lac, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Joseph-du-Lac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (60%)
-
Wi-fi (18%)
-
TV (10%)
-
Total Blackout (6%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Saint-Joseph-du-Lac, Laurentides, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Vaudreuil-Dorion, Dollard-Des Ormeaux, Pointe-Claire, Boisbriand and Blainville.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Vaudreuil-Dorion |
||
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Saint-Joseph-du-Lac, Québec
Latest outage, problems and issue reports in Saint-Joseph-du-Lac and nearby locations:
-
sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
-
martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
-
Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
-
Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
-
Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
-
martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
-
Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
-
Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
-
m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
-
khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt Fish
(@fisha697) reported
Never use @bell Tech came 3 months ago to switch receivers, took the old one with him and now bell is charging me $800 for the receiver!!! Never again will I use this company. @videotron will be getting a new client today
-
🐉🦋Dey🦋🐉
(@Lo0naVsDeyDey) reported
@fizz_ca I am following you. It’s been well over a week I was promised a refund and of course, you guys didn’t keep your word. I am cancelling and going with videotron. I have never experienced such a bad service. I am going to complain on FB as well.
-
foggybottomz
(@foggybottomz) reported
@Videotron Is there a problem with landline internet (wifi)? Keeps on losing the connection, and when I do a speed test it is trying to connect to a server in Oregon.. I'm in Gatineau!
-
amrita bhatia
(@amritab97314715) reported
@Videotron i was on customer service which keep transferring me from retail account to business account to retail account to business account. your customer service is extremely rude and clueless
-
Christian Gunchurch
(@BdgBill) reported
I'm going to leave @Videotron after 20 years if their support in English doesn't improve. They don't seem to have any problem accepting my ***** Anglo money. I could at least get some audio prompts in English to setup my voicemail. #montreal
-
chrisB
(@kateryanfan) reported
@stingraymusic Seems to pe a problem with your Stingray adisq channel (559 on videotron) Audio it at least 1 minute ahaed of image
-
kal | Nihilian Effect 📚 saga
(@KalSDavian) reported
@Videotron your new Helix modem is stupid. It has **** parental controls that automatically add any new/turned on devices to the untrusted list, making me constantly need to adjust settings, & half of the settings locked behind a phone app make everything needlessly complicated.
-
Martyn Bootyspoon
(@mbootyspoon) reported
@P_rudence_ @Videotron Finally back online but like Damn lol
-
David M. Robertson
(@D_Robertson41) reported
FYI @TSN_Sports TSN 2 Masters coverage has gone dark, no signal on @Videotron all others working fine.
-
Sheeners
(@Sheens13) reported
@Videotron wins again, sending two rude classless employees door to door, as one guy spits on my sidewalk 👌