Vidéotron Outage Report in Saint-Joseph-du-Lac, Laurentides, Quebec

Problems in the last 24 hours in Saint-Joseph-du-Lac, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Joseph-du-Lac, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Saint-Joseph-du-Lac, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Vaudreuil-Dorion	E-mail	16 days ago
Vaudreuil-Dorion	Internet	29 days ago
Dollard-Des Ormeaux	TV	30 days ago
Pointe-Claire	Internet	1 month ago
Dollard-Des Ormeaux	Wi-fi	1 month ago
Boisbriand	Internet	1 month ago

Community Discussion

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Vidéotron Issues Reports Near Saint-Joseph-du-Lac, Quebec

Latest outage, problems and issue reports in Saint-Joseph-du-Lac and nearby locations:

• 
  Tom (@dirtydinarzo) reported 4 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  summer the fighter (@SummerrWoodss) reported 9 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 14 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  🧐 (@togobap) reported 22 minutes ago from Mirabel, Quebec

  @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 31 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 33 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  courtney (@conicoletti) reported 57 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  Joseph Valenti (@BrokrBindr) reported 59 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Juliana C 🏳️‍🌈 (@juycer) reported 9 minutes ago

  @Videotron Yeap, I was connected to 5ghz network, I changed to 2.4 and it’s a little better. I’ve been complaining for a long time, but due to my wife’s name in the contract, when I try to confirm the identity, you guys says that it can’t be confirmed.

• 
  BrushyHat (@Deadly_JSay) reported 11 minutes ago

  @juycer @Videotron This happened to me when I was living in a place where all the places were piped through a single fiber and you could experience slowdowns at peak usage times. It really sucked tbh because nothing can be done and it's hard to blame them as you don't have proof. Network topology!

• 
  ljp0101 (@ljp0101) reported 15 minutes ago

  @mgeist Rogers gets to cut unit costs by putting Shaw on its platform while they lose market share so it makes sense for them. Videotron is no longer hamstrung by having a regional network and high roaming fees that allow it to compete aggressively and in all of Canada.

• 
  Campbell Patterson (@CPComm) reported 15 minutes ago

  @quaid_jennifer How can the Minister signal he will likely approve the deal if Videotron buys Freedom and not know what enforceability mechanisms are required? It would be like a Chief Justice of a Competition Tribunal saying a decision needs to be expedited before he sees all the evidence.

• 
  YurkshireLad (@yurkshirelad) reported 19 minutes ago

  I don't like @Videotron anymore. I ordered three phones. Received two with new plans. My old contract is still in place, and their invoice is so complicated I can't tell what's what. Not the first time we've had problems, but other companies are the same. #sigh

• 
  Commissioner Miner (@fanCRTCProfling) reported 22 minutes ago

  And since Videotron is "facilities based" (heh) Videotron will save the day when Rogers goes down, right? RIGHT?

• 
  Cathy Stone. (@CathySt35873400) reported 24 minutes ago

  @acoyne Do not understand all of this,but one thing I do know is that as a Quebec resident Videotron cell phone service is Not available everywhere in Canada. 4 years ago was told this directly by Videotron .Guess this merger will change that?

• 
  Hank Smythe 🇺🇦 (@HSmythe10) reported 25 minutes ago

  @AnthonyLacavera Only in socialized Canada should anyone but the owners decide whom they should sell to. FYI the Crown can direct divestiture but not pick the receiving buyers. @Globalive never stood a chance against the size of @Videotron.

• 
  Ismael (@Ismatrak) reported 30 minutes ago

  .@Bell just got a 500CAD bill for 5 days of travel, Wifi calling is a racket with you guys, never had this issue with @Videotron or my friend, who activated his exactly like me, with @Fidomobile. Vacation ruined like the Chichen Itza pyramid I went to see.

• 
  La Justicière (@chouette007) reported 31 minutes ago

  @macleans On Nov. 8, the #QMI editor went to meet a Videotron client who had filed a Small Claims lawsuit to threaten her on behalf of #Videotron. If you don't withdraw your complaint, I'll make you lose your job.