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Vidéotron

Vidéotron Outage Report in Saint-Joseph-du-Lac, Laurentides, Quebec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Saint-Joseph-du-Lac, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Joseph-du-Lac, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map Near Saint-Joseph-du-Lac, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

CityProblem TypeReport Time
Vaudreuil-Dorion E-mail 16 days ago
Vaudreuil-Dorion Internet 29 days ago
Dollard-Des Ormeaux TV 30 days ago
Pointe-Claire Internet 1 month ago
Dollard-Des Ormeaux Wi-fi 1 month ago
Boisbriand Internet 1 month ago

Community Discussion

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Vidéotron Issues Reports Near Saint-Joseph-du-Lac, Quebec

Latest outage, problems and issue reports in Saint-Joseph-du-Lac and nearby locations:

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    @Videotron has the worst customer service.

  • SummerrWoodss
    summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Quebec

    @Videotron y’all out here having the worst connection and nobody working to help…

  • dirtydinarzo
    Tom (@dirtydinarzo) reported from Kirkland, Quebec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • togobap
    🧐 (@togobap) reported from Mirabel, Quebec

    @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

  • BrokrBindr
    Joseph Valenti (@BrokrBindr) reported from Beaconsfield, Quebec

    @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

  • conicoletti
    courtney (@conicoletti) reported from Deux-Montagnes, Quebec

    @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • OnlyEphraim
    Ephraim (@OnlyEphraim) reported

    @Videotron Data wiped. Cache wiped. Phone restarted. Still upset I have to call, because it's not MY issue There are days that mobile companies should remember that porting a phone is faster than waiting in the queue for tech support...

  • Elzora84
    elzora84 (@Elzora84) reported

    12 hours later and still no ****** internet. Good job @Videotron and your amazing customer service that just keeps telling us it will come back eventually. Streaming is a job and needs internet. I swear for no service this long we better get credit back

  • myamoonbaby
    ☽ муα мσση ☾ | $𝟴 𝗢𝗙 (@myamoonbaby) reported

    Not going to lie, the human at Videotron was hot asf DAMN I was out there in my lazy fit looking like I just finished staying up all night to watch Ghostbusters

  • Splash_InG
    TTD / Spladzø (@Splash_InG) reported

    @SuperGirlKels @Z_E_R_C Videotron's service is awful so yeah Bell is the way to go

  • ErpFrontier
    ERP Frontier (@ErpFrontier) reported

    Just got the phone hung up in my face by @Videotron csr Louis Eric and told they will sue my mother for overcharging her a 1500 invoice. That is grade A customer service.

  • kmtr7699
    kmtr7699 (@kmtr7699) reported

    @Videotron When will the problem with Helix be resolved?

  • Marokino6Nueve
    🤨 (@Marokino6Nueve) reported

    @Bell_Support worst service i have seen in my life. $80 for a service that does not work properly! how can i have so many lost connection?? I am told every time that I have nothing and that everything is configured correctly. we'll go see Videotron maybe the service is better

  • eddygeeeeeee
    eddy g 🍁 (@eddygeeeeeee) reported

    Day 4 back with @Videotron . I should never have left you for Bell.But yesterday,half my channels were gone and I had to reboot the receiver and call Videotron,but they fixed it right away.

  • Jacob_Salloum
    Jacob Salloum (@Jacob_Salloum) reported

    @Videotron what’s going on Videotron?? i pay you hundreds of dollars and i don’t have internet now what horrible service i will cancel all contracts with your ****** service.

  • playford_brett
    Brett Playford (@playford_brett) reported

    @Videotron Would you help anybody from Ontario please reply me and company because with out a good telecom business I would have to cut 80 % of staff