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Vidéotron

Vidéotron outages and service status in Saint-Joseph-du-Lac, Quebec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Saint-Joseph-du-Lac, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Joseph-du-Lac, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 19% Wi-fi (19%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Saint-Joseph-du-Lac, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

CityProblem TypeReport Time
Vaudreuil-Dorion E-mail 21 days ago
Vaudreuil-Dorion Internet 1 month ago
Dollard-Des Ormeaux TV 1 month ago
Pointe-Claire Internet 1 month ago
Dollard-Des Ormeaux Wi-fi 1 month ago
Boisbriand Internet 2 months ago

Community Discussion

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Vidéotron Issues Reports Near Saint-Joseph-du-Lac, Quebec

Latest outage, problems and issue reports in Saint-Joseph-du-Lac and nearby locations:

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • dirtydinarzo
    Tom (@dirtydinarzo) reported from Kirkland, Quebec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • conicoletti
    courtney (@conicoletti) reported from Deux-Montagnes, Quebec

    @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

  • mac_lafon
    Marc La Fontaine (@mac_lafon) reported from Vaudreuil-Dorion, Quebec

    @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    @Videotron has the worst customer service.

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • togobap
    🧐 (@togobap) reported from Mirabel, Quebec

    @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

  • SummerrWoodss
    summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Quebec

    @Videotron y’all out here having the worst connection and nobody working to help…

  • BrokrBindr
    Joseph Valenti (@BrokrBindr) reported from Beaconsfield, Quebec

    @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

  • mohaneappen
    mohan eappen (@mohaneappen) reported from Dollard-Des Ormeaux, Quebec

    @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • f_begl
    crâne chauve (@f_begl) reported

    @Videotron Fix your **** this is ridiculous

  • CatIs4Fyte
    Nezzy (@CatIs4Fyte) reported

    @Videotron any update on when your incompetence will end and you’ll stop being embarrassing and go back to being at least on par with Bell? I know you guys don’t give a **** but 12 year customer here on 5 services. I’m switching to bell the microsecond my phone contract ends.

  • JonahVirtanen
    milliondollionaire🍑 (@JonahVirtanen) reported

    i will be a bit sad if internet has not returned by POE league start. Videotron never again

  • fiddlersgreen92
    Philby Bear (@fiddlersgreen92) reported

    What data I’m getting on my phone is limited as hell; the storm’s messed with our service provider (Videotron), seems like.

  • sashalovidia
    Tina (@sashalovidia) reported

    @Videotron when will internet service be restored? It is unacceptable for the outage to last this long. We have exams coming up, people are working from home ect.. and no updates from u as to when you will fix this.

  • Johnny78190531
    Donny (@Johnny78190531) reported

    @Videotron So you're essentially telling people with landlines to just pray and die if they have to dial 911. It should be illegal for you to force our phone lines through your devices if they can't allow for emergency calls in times of emergency. You are using our public infrastructure.

  • KUNACHI4
    KUNACHI (@KUNACHI4) reported

    @Rafa30744907 @Videotron No good news, I'm in the West island. I'm the only one in the house with a shity connection with my galaxy. I phones have no network. I don't know if this is a patern with others.They say 80% should have electricity by midnight. Be safe.

  • danielaiszt
    Daniela (@danielaiszt) reported

    @Videotron we are without home internet since yesterday. Will we get a discount for all the days without service?

  • IMFROMCANADAEH
    THESPORTSGUY (@IMFROMCANADAEH) reported

    @Videotron Power restored at noon yesterday. Our cable service returned mid afternoon the same day but it’s been 48 hours without internet service. At what point should I call to inquire? Thanks!

  • bgervasi
    bruno gervasi (@bgervasi) reported

    I never lost power in my area in saint-Leonard., but @videotron internet and tv, down all day. What is going on,