Vidéotron Outage Report in Pincourt, Montérégie, Québec
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Pincourt, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Pincourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (74%)
-
Wi-fi (9%)
-
Total Blackout (7%)
-
TV (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Pincourt, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Pierrefonds, Vaudreuil-Dorion, Laval, Châteauguay, Dollard-Des Ormeaux, Dorval, Oka and Mercier.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Pierrefonds |
TV | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Pincourt, Québec
Latest outage, problems and issue reports in Pincourt and nearby locations:
-
Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
-
Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
-
martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
-
Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
-
Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
-
Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
-
Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
-
martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
-
martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
-
Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
from
Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
-
martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
-
martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
-
Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
-
Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
-
khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Anthony
(@AVassiliou) reported
@FatHeadSays @Videotron Garbage.
-
Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
-
dv42
(@dv42_) reported
@greengart @saschasegan I am against mergers that harm competition (AT&T + T-Mobile, Rogers + Freedom) but support ones that would result in a stronger competitor (T-Mobile + Sprint, Freedom + Videotron).
-
Jean-François Mezei
(@jfmezei) reported
@SBishayIRIS @iristel @Quebecor Vidéotron either buys Freedom (at which point it is a facilities based provider and has rights to that spectrum) or Videotron sells it to whomever buys Freedom (Verizon?) at which point the spectrum is owned by someone who has facilities based service in those areas.
-
Aftab Hussain
(@h_aftab87) reported
@Awart16 @Videotron I've been having the same issue around 3am
-
S Hulme
(@KapBay28) reported
@Videotron We recently upgraded our phones via a phone service representative. She stated an amount of time we had to exchange phone if it wasn't a good choice. How long do we have? What is the process as the camera is subpar?
-
Andy Kaplan-Myrth
(@kaplanmyrth) reported
In Nov 2019, media arms of Bell, Rogers, and Videotron asked the Federal Court to order *themselves* and other ISPs to block unlicensed streaming service GoldTV. Today, @TekSavvyBuzz is taking that case to the Supreme Court of Canada. 🧵👇🏼
-
Brent McKee🇨🇦
(@BrentMcKee) reported
@Monctonscout @ArponBasu Really? Ottawa’s biggest problems are bad ownership and a badly located arena. Whoever would own the Quebec City team (Quebecor or possibly Power Corporation) would be a solid ownership group. And Centre Videotron is centrally located in the city.
-
Judyth Mermelstein
(@GadflyQuebec) reported
@peter102746 @Nancy_Crouse @CBCNews I very much doubt either CTV or Global would create an equivalent cross-Canada French-language service; rather, they'd claim it wasn't economically viable to do more than dub/translate what they find profitable. As for Videotron, it's not national & is too dominant in QC already.
-
lapinlapin
(@lapinlapin20) reported
@Videotron Hi, my Videotron internet not working.