Bell Canada Outage in Elm, Ontario

@Bell_Support Is there an outage in Gatineau?

@Bell_Support my husband is on the phone with you right now. $30/mo ext warranty didn’t cover anything. Your 3rd party provider demanded affidavits & hoops, declined to service us, & pushed us to the manufacturer, who said you can send us 1000 bucks and the phone. This is 💩

Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell

Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch

@Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!

@care_hebert @dprlot @Bell_Support Yes if you dabbled with the password you would lose access when the network came back. You can always contact Bell support for a new password if you can’t find yours :)

@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.

@TorontoUltra @Bell @Activision your game is so ***. 2 dev errors and a recon drone glitch in finals costing people actual money. GGs all who played.

@Bell_Support The Bell customers @ 4164499839 have been without phone, internet or TV services since SUNDAY 4 DECEMBER - no technician, no help, just the runaround from "customer service agents." What gives? We need answers, we need SERVICE

@NBACanada @Bell Stop gassing a normal floater... treating him like a damn make-a-wish kid 😭

Hello @Bell recently I upgraded my device and got a new one from bell. The person from bell who was helping me over the phone told me that there will be a $50 processing fee on your bill but since you’re already a bell customer we can waive this off when the bill is generated but

@Bell_Support Discussed with Bell and if your modem does not cover your 2500+ sqft simple two storey home and Technical support advises to rectify the issue with pods then it’s a customer problem which customer needs to pay, since multiple factors affect Bell modem signals.

@Bell_Support I just need Bell position on this issue. I know Ivano Pirro has put a lot of efforts creating an excellent CXS structure but a response without logical answer was something not expected from Bell support. Feel free to see my account “b12lwm28”

@Bell_Support @Bell - How do you view when your modem leaves dead zones in a normal two storey home where Rogers works like a charm…. On top of it L3 confirms the issue, and then support tries to charge customers for wifi pod’s. Is this a service deficiency or an upsell?

@Bell_Support Reach out how? Are you saying to call the same customer service reps she has been calling for over four months?

@Bell_Support And incredibly all she ever wanted was for you to cancel the line. She wasn’t asking for money. She wasn’t asking for credit. Just to cancel the damn line! Now she’s giving her last dollars to settle her account to keep her phone active. Truly disgusting

@Bell_Support If you are truly sorry for this, you will clear the poor woman’s bill and allow her to start fresh. I mean, paying an average of $300 for the last ten years for cellphones, and then a home phone bill for 30 years plus? And not even help when her husband does? Kinda crazy