Bell Canada outages and service status in Picture Butte, Alberta

Problems in the last 24 hours in Picture Butte, Alberta

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Picture Butte, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Bell Canada Issues Reports Near Picture Butte, Alberta

Latest outage, problems and issue reports in Picture Butte and nearby locations:

• 
  AJM Seeds (@Adrian_Moens) reported 41 minutes ago from Coalhurst, Alberta

  Thank you @Bell @Bell_Support for being such a pain and not helping me out for the last four months, I will have to take my mobile account away from you since you don’t care for customer service. I know I’m a small account

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Orange Cone (@CanadianPylon) reported 9 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  NS (@kojam2022) reported 11 minutes ago

  @Bell_Support Just checked the app and see a notice that you're doing planned network maintenance. I have done backbone IT support for some BIG providers over the years. Never would/could we disrupt service. You don't have fail over or redundancy to mininmalize disruption? 😡

• 
  Cassidy Vermeeren (@CassidyV6) reported 17 minutes ago

  Hey Bell! Curious, does your fraud department actually exist? Have contacted and created multiple claims and haven't heard or seen anything come from Bell. So much for customer support. Explains why people end up with people hacking their accounts and stealing. @Bell_Support

• 
  Mark Laventure (@marklaventure) reported 17 minutes ago

  Hey @EastlinkSupport, not sure if the 53 minute wait (and counting...) to talk to customer service, is good customer service. Maybe I should just hang up and take the great offer from @Bell I am calling you about.

• 
  🇺🇦 Fil M 🤖♥️🇨🇦🇲🇽🇮🇹 (@jolie_oiseau77) reported 19 minutes ago

  @Reil76 @Bell Are you still on a copper line or have you switched to fibre? If you're still on the copper line they could be ignoring your issue to force the switch to fibre!

• 
  Bobby (@Zubes22) reported 20 minutes ago

  @Bell the absolute worst. They’ve admitted they’re wrong for months but still have charges on our bill that are unjustified. They have now cut our cell service while we wait “for the next billing cycle for changes to take effect”. I’ve spent 5 hours on this already! @bell sucks!

• 
  Carrie Ryan (@604cr902) reported 25 minutes ago

  @CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.

• 
  C4KE (@CallMeC4KE) reported 28 minutes ago

  @Bell Why are telecommunications down in the Ottawa Valley right now?!

• 
  Princess of Whales (@Debdicker) reported 32 minutes ago

  @Reil76 @Bell I used to do tech support for a dsl company. That’s why I asked, what time does it occur

• 
  kerl (@kerldaddy) reported 33 minutes ago

  @Bell I’m not going to DM you. I’m a preferred Bell client and I’m supposed to have 24/7 support. I’ve wasted more than an hour trying to talk to you. I’ll just go with Vidéotron or Rogers.