Bell Canada Outage in Thorold, Ontario

@marywells_xo @Bell_Support I'm not happy with the outage especially tonight!!!

@Bell_Support @ty_localniagara Settle it in public and show us you’re doing the right thing. None of this DM and taking it offline garbage.

@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

Hey @Bell_Support I have had 4 visits from technicians, been on the chat/phone constantly over last 6 months and I am paying basically a mortgage for Fibe. Internet down more than working!!!! Not happy!!!!

@Bell followed up with your technical team and it appears nothing was done. Error code 1009p/3 seems to be a mystery and I'm not the only one who has it... @680NEWS should maybe investigate this as I may choose @Rogers if the app doesn't work...

Goodbye @Bell after almost 20 years of extremely average service I am glad to switched over to @Rogers taking my number and my business elsewhere! Buh-bye.

@Rogers worst customer service on online chat. Time to switch to @Bell_Support

@jods10503 @Rogers @Bell You’re lucky it was only 2 hours. It’s usually longer and it’s getting bad.

Again, @Bell Wifi PODs suck, Bell FIBE is terrible. Consumer be warned.

Spent two ******* nights talking to tech support for bell fibe and internet. Don't be misled, DONT get @Bell

@Bell_Support I would appreciate someone answering my message regarding my account. Not a happy customer right now!

@SkepticalCat_Ca @Bell Sounds like @Bell I wonder how many other people are having these same issues. @CBC looks into these things for their one show (I forget what it's called).

@Bell well bell you didnt come out to fix the line that's hanging off my trees down to the ground I will be cutting it myself, not sure who's phone line it is but dont care anymore it's a danger for me in my yard!!!

@Bell_Support Hello, I had a number with your company. I changed it, but I want to purchase that number again, could you please help me?

@ShamanaDreams @Bell Even the in person guy was like ya there was NOTHING you could have done on your own on your end to fix this. The box isn’t working properly and he replaced it in 5 mins and left. Such a fricken hassle when the phone agents are clueless

@ShamanaDreams @Bell I got so mad I said I’ve done this countless times now it’s not working you NEED to send a tech out! She finally agreed and when the tech came out he realized we did have a faulty box in the tv room in the basement and no cable down there for 6 months

@Miss_Allison_D @Cristina331203 @Bell To answer your question, NO ONE should get those stupid extender pods that cost like $10/month. Bell should be getting proper equipment. I was told they’re looking to get better boxes and the voice control remotes to compete with Rogers (so why not actual working models too?)

@Bell_Support the network quality in South Edmonton is horrible. Data transfer reminds me of dialup days. Premium pricing for less than mediocre service ?

@Bell_Support unbelievable no service since noon and now u say no service till July 2nd at 10pm. Living downtown toronto and u can’t get service up and going faster. Disgusting shame on you!

@playboycaiiro @Bell I pray on bells downfall for the **** they put me through

@Bell Bell used to be good not anymore. No signal in certain ares in richmond hill. Thats why i switched to rogers and they keep calling me....

@Bell 3 plus days of dropping (local) calls and bars going up and down like it’s a rave. Why do I pay so much for this??? I miss MTS

@Bell @Bell_Support I have service moving appointment on June 29, technical didn’t show up. I called and was promised to have on June 30 and no one showed up. I called again and was told I had to wait to July 2nd. Is this how usually bell customers be treated ?