Bell Canada Outage in York, Ontario

@Bell I signed up and was told by customer service I could get the discount through my significant other. And now I’m told I need to wait 6 months before I can transfer the account to her name. I wouldn’t have signed up. Scummy move and makes me regret switching to Bell

@CRTCeng @Bell_Support sent a tech to our home today. Tech literally stole our wires & left without fixing anything. Bell refuses to address what happens now. I filed a formal complaint on your site, but how long do I pay for services I can’t access? Can Bell ignore us 4 ever?

@Bell_Support you sure do seem to spend a lot of time saying sorry. But what gets fixed? Obviously not consumer loyalty and trust. Good job at doing the worst job possible. And thanks for nothing! 2 days solid, 0 services working.

@Bell_Support you sure do seem to spend a lot of time saying sorry. But what gets fixed? Very not consumer loyalty and trust. Good job at doing the worst job possible. And thanks for nothing! 2 days solid, 0 services working.

@ShortFilmSunday @Bell Let’s see how their Twitter account handles it. Seems they wanna help now.

My roommate found a phone yesterday and we have tried our best to get it back to the owner but apparently @Bell won’t help us and advised that they do not return lost phones to their own customers. Great service!

@Woodiify @Bell_Support You are slow

@plusgroove @Bell Bell is the WORST! I’ve had to deal with them a few years back horrible customer service, they charge for everything. Never going back to @BellMediaPR even as my condo is pushing them. Good luck seriously you will need 😔

Is anyone else having internet issues with @Bell_Support ??? I have a huge meeting at 11 and all morning my internet isn’t working. Now i have to wait for someone to come...God knows how long that is going to be!!!!!! 😡😡😡😡

@AdamReid_ @Bell @Bell_Support I used to work for a woman who was in charge of their customer service many yrs ago. Her mantra was that she didn’t care about solving problems. Her only measure of success was that phone calls were answered promptly. Nothing else. No other metric mattered. She was useless.

Good job @Bell. Over 60 minutes on hold, transferred to *6* different CS reps. And my call has been disconnected twice. I've spent nearly 3 hours trying to sort out an issue. I'm thinking you don't really want me as a customer anymore... #badcustomerservice #bellmobility

@Bell The link is broken

How can there be a network power outage until Sunday Night?!! @Bell

@Bell_Support is there an outage in Toronto? The lines seem to be down

@Bell_Support They can do that without my call. It’s an issue with logging in to those apps via my bell account. It appears the api call isn’t working. This is a persistent issue and you don’t need to waste my time calling anyone.

@Bell_Support How would they help in this situation?

@Bell_Support is there an outage with internet and TV in Toronto

@Bell how is it possible that your service technicians have up to 30 days to service cables that have been taken down in front of my house by a truck. Aside from this being absolute **** service, that’s a safety concern for the neighbourhood.

@Bell_Support no cellular phone service? Why? I can’t find any answers anywhere! Basic trouble shooting is annoying! I guess I’ll keep trying technical support level 3?@ .

@Bell_Support we just upgraded to Fibe today and now we are down. No TV or internet for a fam of 7 until tomorrow? And I work from home. Not good postinstall support. What do I tell coworkers when they ask about Fibe?

Like I swear @bell does this **** on purpose idk what other reason lmao

@TIFF_NET @Bell Help!!!!

@Bell_Support Are internet services having issues?

@bell has to have the worst customer service I’ve ever experienced. 2 days on the phone with them and still nothing done absolutely ridiculous

Ok @Bell_Support or @Bell_MTSHelps I honestly don’t know which one we have for wifi but man has it been terrible lately what is going on

@Bell_Support Hi! I’m trying to call and make switch from a bundle to just internet, but the customer service reps keep either losing connection or hanging up on me, do you know if there’s any other way to contact or if there’s an issue at the call centres?

@Rogers I’ve been without internet for two days now! I’m struggling to understand why your internet service is unreliable during a pandemic where THOUSANDS of people are working from home. It might be time to switch to @Bell

@Bell_Support I would also like to be sent an agreement that states the following: going forward, every time this customer is asked by a bell technician to drive to a bell store to replace their modem, we will give them a $150 bill credit

@Bell_Support Okay here’s the help id like: I’d like for someone to call me to apologize, and offer me 2 month’s free service. Let me know if I should still message you that info.

@Bell_Support Bell: we don’t know why there is such intense competition in Québec with videotron Also Bell: we don’t know why your internet is down for the 6th time this year and we will do nothing to investigate this clearly odd occurrence that is constantly making us to replace your modem