Rogers Outage in Agincourt North, Ontario

@MaryWetton @RogersHelps Oh believe me I know. If only Bell and Rogers could mash together the best parts of their tv/internet offerings it would be great. Never going to happen. So round and round we go

@RogersHelps That doesn't make sense. The same show on the same channel at the same time every day ie. the news sometimes has restart available sometimes doesn't. Can't be a content rights issue.

@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

No @rogers service in Scarborough all day

This seems like an odd message to come from a police service, when @Rogers has tweeted no information about an outage themselves. Also, as a Rogers customer, I haven’t noticed any issue.

@RogersHelps We were told it was an outage that would end at 851pm. That time passed and we have no internet m. Arghhhhhhhhh

Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer

Seriously regretting opting for a @Rogers internet service as it keeps getting disconnected. This is terrible #customerexperience especially since we work from home and pay ridiculous fees. Seriously considering changing my service in less than 15 days #rogers

Whether you like @FadooBobcat or not, he was their “day 1” employee & it’s disturbing that @Rogers has no regard for their talent It also pisses me off that #BlueJaysCentral hires washed up, American, has-beens to plop beside poor beleaguered @SNETCampbell #HireCanadians

@RogersHelps One problem had been solved. Working on the next one

@RogersHelps I am having one of the worst customer service interactions ever. Your representative can't determine when a 2 month trialservice started which I want to cancel and I can't log on to your website to access my account

@RogersHelps I’m x third party employ with Rogers, they removed the discount, and when I called to say ok stop my services I’m changing to bell they said stay and we will give you 30% both of the cx service agent lied to me my bell is getting higher and higher every month,

Leave it to @Rogers for screw up anything good they get their hands on. @FadooBobcat leaving @FAN590. Add this to their handling of Alex Anthopolous, their continued support of @MarkShapiro. No wonder I’ve gradually moved over to @TSN1050Radio. I hope Bobcat moves over there!

@WinstonSih @Rogers Interesting.......I used a Rogers concierge and my experience was a nightmare. If a first time customer, I’d have been long gone #justsayin

@Rogers once again your cable tv is not working as it should ( meaning. For the amount I pay I should never have issues). No excuses just fix it. And NO I do not want to hear from you. You will hear from me

Are you kidding me @rogers - i wait on hold to only get disconnected when finally reaching an agent. I don’t like getting lectured on how to fix a very unstable internet connection by IVR. Someone should have called me immediately back. They did not!!!!’

@Rogers @RogersHelps I need a new number for technical support. When asked to speak to a manager I was put on hold for 12 mins. Need internet now. #firstworldproblems

@Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

@RogersHelps We'll be watching something like CNN and the visual will start stuttering, then the audio will begin to cut out and then will just completely stop, but the video keeps going, happens with both tv's. I do believe we've got someone coming tomorrow or Tuesday to figure it out. 👌

@RogersHelps @sooperjr_ That's pretty slow. When it was mentioned that data would be throttled after the plan maximum had been reached, I didn't imagine that it would be that slow. 😰

So my @Bell goes down and won’t reconnect with 4 minutes left. Switched to @Rogers on my laptop thank goodness.

@Rogers got a new plan at M2N1X9 and it gets disconnected 5-10 times a day . Even changed modem as advised by engineer but of no use . Something seriously wrong but no one able to rectify this , sad service

@Rogers man fix your network we pay like almost a 100CAD a month and your wifi is a piece of shit!

@megashaun @Rogers is trash. Garbage company. As Canadians we pay the highest fees for data plans and that’s on Rogers. **** Rogers trash.

And now he's just left the chat. Wow. I am definitely cancelling my existing account. Maybe @Rogers will be a better option. Horrid #CustomerExperience

@Rogers @Fidomobile my internet’s been down for 30 hours. I’m going to kms

@plusgroove Oh it was a nail bitter I left @BellMediaPR years ago worst customer service, been a @Rogers girl since! 😉🏀

@DavidASmithLaw @RogersHelps It’s no better on the other side. @Bell fibe cut out completely with 35 seconds left in the game...#wtf what a joke.

@SalmanTweets2 @RogersHelps @NBA holy friggin crap they better give u discount on ur bill

@RogersHelps crap really with one of the biggest @NBA games and lot of people only have internet no cable they must be mad i live in etobicoke used to be in the beaches where there were 5x as many issues but still annoying

@jontymisra @Rogers @RogersHelps The streaming resolution is also garbage. Better quality in the TSN or Sportsnet apps

@RogersHelps Awesome. "Best you can do is tomorrow at noon. Total outage for up to 36 hours and a customer for 20+years. Time to shop around.

@rogers 25 brownspring road. Milligan. Hone phone cable and Internet all not working 12 + hours. Is there no network monitoring' modem rebooted connections all checked.

@RogersHelps Help. My rogers ignite not working. Can't watch the Raptor game

When Sri Lankan wireless carrier like @MobitelSriLanka is way better. Where Canadian wireless carrier like @Rogers are thieves and shit.

So tired of @Bell Can’t give their customers good loyalty offers. Definitely, changing my service to @RogersBiz

IDC about your construction. Fix my Internet at home @Rogers.. OR PAY MY PHONE BILL.

@RogersHelps service down at Kenneth & Sheppard. No phones or internet.

@RogersHelps Really I do not know what is happening I’m at my sister place her landline is not working and she is not well

Had to change my ph # due to harassment. Spoke with a @RogersHelps agent today. Extremely dissapointed. In his words at the end of the day it's not about customer service there's a cost. Gee thanks. #worst #worstcustomerservice #rogers why did I go back to Rogers again #EpicFail

@RogersHelps @Rogers Thanks for the internet outage and cancelling my appointment for tomorrow, forcing me to schedule to an inconvenient timeslot.

When you’ve been trying to get support from @RogersHelps for over an hour, and am still waiting to be transferred 💣 🔥 🤯🤯🤯🤯

@RogersHelps Yea I'm presently on hold with tech support only to be told their tools are down for maintenance

@RogersHelps I've given @RogersHelps more than one opportunity to fix my issues. Your company has messed this up amd I'm still not satisfied. Smearing images, slow connections, and now i get a text from my son that the tv's atent working at home... Atrocious

@jenn1662 @TheRyanSupreme @Rogers They haven't bothered. Im exploring other options but they've lost my business after 20+ yrs of being a customer.

@jenn1662 @TheRyanSupreme Avoid @Rogers... Since i got ignite my tv experience is garbage and my internet has been crap... Oh this is still after 3 technicians have come to my home tondonthe same thing ive done. #Frustrated

@RogersHelps Is there an issue with email as I am having all kinds of issues sending receiving them receiving old emails then receiving the same email 10x, etc the last 24 hours.

So @Rogers doesn’t allow for @TDBank_US texts to come through to Canadian numbers - you know, in case you need to activate your Mobil bank app in this borderless digital age. Rogers tells me it’s a @CWTAwireless code issue. I can’t make this stuff up if I tried. #CXlegends

@RogersHelps I lost service for about 3 minutes with my ignyte TV during this game 7. Please make sure this doesn't happen again My stress levels are already high #Raptors #RogersTv

@RogersHelps I have 2 different speed tests on my laptop I can send screenshots of it helpful. Just need a resolution that gets me consistently much closer to the high speed I pay quite a bit for.

Don’t mind the GIANT cable line hanging in the middle of the pictures. Thanks to @Bell it appears that may be a permanent fixture with their service... has been for almost 6 MONTHS!! Back to @Rogers 👏🏼🙌🏼👏🏼

@Rogers You need to fix Rogers Anyplace TV App "Log in" before you continue promoting New programs before they're truly established!

@Cyco91 @Rogers @RogersHelps @Bell @TELUS No doubt! 15 year customer and they did absolutely nothing to try an keep me as a customer, just offered me the same plan offered and anybody, including new customers. Totally disrespectful and I’m done with these momo’s

@RogersHelps @HarryColos Yes Harry, don't be so impatient See Rogers doesn't quite get "on demand" concept In the real world where we all live, it's supposed to be on the customer's demand In fantasyland where Rogers plays, they decide which movie and when you can watch it Switch to Bell already!

@petermckinnon @RogersHelps Wow mate. I never knew that you moved to Australia!!! Internet has always been bad here. You just have to wait for the beeping and screeching to stop before you send a message OK.

@RogersHelps are there services issue in Scarborough village

@RogersHelps I just sent you a DM. Please fix this problem.

@PBConFOX @RogersHelps @MannyPacquiao @keithfthurmanjr The audio mixing is awful! I'm watching here in Toronto and I can't hear what they are saying. I have to turn up my speakers loud and nothing. #PacThurman Please fix this.

Welcome back to being scuffed as shit brought to you by @Rogers

@Rogers @Sportsnet it is embarrassing how you treat @IndyCar in #Canada. Do you really expect me to pay $20 a month for #sportsworld for 1 event I want to watch. #INDYCAR should pull your rights for harming their product. @IndyCaronNBC @TSN_Sports @Hinchtown