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Rogers outages and service status in Toronto county, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 11 outage signals in the last 24 hours around Toronto county, including 11 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 7, 2:59 PM EDT.
  • 63% Internet (63%)
  • 12% Wi-fi (12%)
  • 10% TV (10%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto county, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto county, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 7: Problems at Rogers

Rogers is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Toronto county, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Toronto county, Mississauga, Scarborough, North York, Concord, Vaughan, Thornhill, Maple, Woodbridge, and The Beaches.

CityProblem TypeReport Time
Toronto Internet 44 minutes ago
Toronto Internet 3 hours ago
Markham Internet 15 hours ago
Toronto Phone 15 hours ago
Toronto Phone 15 hours ago
Toronto TV 17 hours ago

Nearby cities with recent reports

Toronto

86 recent signals

44 minutes ago
Mississauga

7 recent signals

2 days ago
Scarborough

3 recent signals

3 days ago
Markham

2 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto county, Ontario

Latest outage, problems and issue reports in Toronto county and nearby locations:

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

  • laurensouch
    Lauren Souch (@laurensouch) reported from Toronto, Ontario

    @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

  • harryleor
    Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

  • GwapogiTalaga
    Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • Par99661713Lucy
    Lucy Park (@Par99661713Lucy) reported from Mississauga, Ontario

    @Nicole_flowerss @heathergrayyy @Rogers My Rogers internet has been down since Sunday! Garbage company

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

  • Par99661713Lucy
    Lucy Park (@Par99661713Lucy) reported from Mississauga, Ontario

    @MeltzHd @RogersHelps My internet has been down sonce 6:00 p.m. Sunday!!

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps 24 hour support-just not 24 hours in a row......

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

  • ChefBoehmer
    Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    @RogersHelps Already spoke to Support, yet another outage for Toronto

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Why does Rogers use a non-Canadian email service anyways?

  • saadkarsaz
    Saad Amin Karsaz (@saadkarsaz) reported from Mississauga, Ontario

    @RogersHelps Service has suddenlu gone down in Streetsville Mississauga - L5M 1K4 - can you provide an update.

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

  • Par99661713Lucy
    Lucy Park (@Par99661713Lucy) reported from Mississauga, Ontario

    @sterzo2424 @RogersHelps I have but no service since Sunday!

  • Par99661713Lucy
    Lucy Park (@Par99661713Lucy) reported from Mississauga, Ontario

    @erinmariegm @Rogers Now mire than 48 hrs with no internet. Fix it!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • peaspod23
    Pea’s Pod🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@peaspod23) reported

    @Rogers Your customer service and tech support is absolute garbage!!! This just gave me more reason to love services.. outage since yesterday tons of complaints and rogers hasn’t declared the outages no one is looking into it?? WTAF

  • Jimbb5022
    High_5_Brady (@Jimbb5022) reported

    @RogersHelps .. virtually no acknowledgment of the seriousness of my concerns and no genuine effort toward resolution. The lack of responsiveness, transparency, and follow-through has been frustrating and unacceptable, particularly from a department that is supposed to represent

  • JBPVFM
    Blackhat Casper (@JBPVFM) reported

    @rogers @RogersHelps has big problems in newmarket today.......oye

  • leafs4ever69420
    Leafs 4 ever (@leafs4ever69420) reported

    Why is Multiview not working? @Rogers

  • sidcedar
    Sid T (@sidcedar) reported

    @RogersHelps Fix your ******* website that keeps looping in circles sign in login sign in login sign in login only to be told to call the ******* dumb *** ******* number and your representative doesn’t even know ******* anything. Poor, useless ******* company.

  • TheNutterDrawer
    Kats (@TheNutterDrawer) reported

    @RogersHelps No I’m not waiting on hold when I’ve waited for 2 hours and both people I spoke to had trouble even verifying the account. One told me they could only speak to the account holder, which I am. But they mispronounced my name and then thought I was a different person.

  • Rinafong
    Karina (@Rinafong) reported

    @RogersHelps There was an outage in my area earlier but status says resolved. I tried rebooting but it’s still not back up

  • paul__sullivan
    Call me Sully 🇨🇦 (@paul__sullivan) reported

    @RogersHelps We'll see. System problems didn't allow them to complete the work and they promised to call back in a day or two with confirmation. 🤷

  • Charlii_aBB
    Charlii (@Charlii_aBB) reported

    @allkindsXO @RogersHelps Yes. I finally gave up last night after the chat system booted me out when I was 3 in the queue. Woke up this morning still not fixed. So 12 hours and not a hope in hell getting help from Rogers.

  • Iam_viktoh1
    viktoh (@Iam_viktoh1) reported

    @RogersHelps I’ve tried resolving this through support multiple times but was refused a refund. I’m requesting that the overpaid amount be refunded back to me, not kept as account credit. I’ve also filed a complaint with the Commission for Complaints for Telecom-television Services (CCTS)