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Rogers outages and service status in Toronto county, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 21 outage signals in the last 24 hours around Toronto county, including 21 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 28, 8:49 AM EDT.
  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% Total Blackout (7%)
  • 7% TV (7%)
  • 4% Phone (4%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto county, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto county, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Rogers

Rogers is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Toronto county, Ontario

The most recent Rogers outage reports came from the following cities: Mississauga, Toronto, North York, Toronto county, Scarborough, Markham, Concord, Vaughan, Thornhill, Maple, Woodbridge, The Beaches, Purpleville, Downsview, and Kleinburg Station.

CityProblem TypeReport Time
Mississauga TV 44 minutes ago
Toronto Internet 1 hour ago
Toronto Wi-fi 2 hours ago
Toronto Wi-fi 10 hours ago
Toronto Total Blackout 12 hours ago
North York Total Blackout 12 hours ago

Nearby cities with recent reports

Toronto

71 recent signals

1 hour ago
Mississauga

7 recent signals

44 minutes ago
North York

6 recent signals

12 hours ago
Scarborough

3 recent signals

2 days ago
Markham

3 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto county, Ontario

Latest outage, problems and issue reports in Toronto county and nearby locations:

  • Comradnan
    Adnanas 🐻 (@Comradnan) reported from Toronto, Ontario

    Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

  • Par99661713Lucy
    Lucy Park (@Par99661713Lucy) reported from Mississauga, Ontario

    @Nicole_flowerss @heathergrayyy @Rogers My Rogers internet has been down since Sunday! Garbage company

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • sandbagger13
    Bill Paterson (@sandbagger13) reported from Humber Bay, Ontario

    @Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously

  • Par99661713Lucy
    Lucy Park (@Par99661713Lucy) reported from Mississauga, Ontario

    @erinmariegm @Rogers Unfortunately for me I switched from Bell a week before last outage. To save a few dollars😞

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

  • jonah_nv
    Jonah 🇨🇦🇵🇭 (@jonah_nv) reported from Mississauga, Ontario

    @Rogers, we’re down again. 🙄

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

  • Dani_official13
    Dani (@Dani_official13) reported from Toronto, Ontario

    @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

  • Par99661713Lucy
    Lucy Park (@Par99661713Lucy) reported from Mississauga, Ontario

    @sterzo2424 @RogersHelps I have but no service since Sunday!

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there an outage in downtown Toronto?

  • TrevorSScott
    Trevor Scott (@TrevorSScott) reported from Lorne Park, Ontario

    @RogersHelps your customer support is horrible. Spent parts of 2 days on hold & bouncing between depts & received zero answer, promised someone would call back - no one did Called today & was told I could get equipment myself only to be told I can’t because I am a customer

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @Rogers Rogers having cell service problems ageing?

  • TrevorSScott
    Trevor Scott (@TrevorSScott) reported from Lorne Park, Ontario

    @RogersHelps been on hold for over 2 hrs after having calls dropped and being bounced around from department to department. Can’t say this is giving me the warm and fuzzy feeling that you are going to resolve the issue

  • Par99661713Lucy
    Lucy Park (@Par99661713Lucy) reported from Mississauga, Ontario

    @KingMustafa90 @RogersHelps My service has been down since Sunday. They say that they are trying to fix it.😡

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • triciaterryxo
    Tricia Terry (@triciaterryxo) reported

    @Rogers why is the data so bad in Bowmanville for months now.

  • J0hnHaw3s
    name can't be blank (@J0hnHaw3s) reported

    @RogersHelps YES!! One of our TV boxes went kaput..as they've done previously. The poor guy on the phone did everything he could to fix it, but like times previous, it failed. Now we have to go through the same routine on the phone, to get what we should have in the first place, a visit from a tech to replace the box!!! Rogers makes it as DIFFICULT AND TIME CONSUMING AS POSSIBLE to get service..why don't you have a call back feature? This is 2026, you're a communicatins company..I don't get it.

  • Rivirunthecity
    LastRealOneLeft (@Rivirunthecity) reported

    @Rogers I just want to buy internet, you just want me to have to contact support then they just try to force me to a sales team when i ask to just put my order in they cancel the chat.... holy **** im so done

  • KnightLes90454
    Les Knight (@KnightLes90454) reported

    @RogersHelps is your customer care lines not working. I’m calling and the recording says it’s closed. It 11:20 AST or did you just close up shop.

  • dcbreen27
    Dan (@dcbreen27) reported

    @Rogers why do you keep phoning me twice a week trying to sell me a cellphone plan that I do not want…it’s funny that I have been trying to inquire about you overcharging me on my cable and internet bill for 2 weeks but still cannot talk to a human being? Worst customer service!

  • terftasticwoman
    Terf of the north (@terftasticwoman) reported

    @globeandmail It's absurd that they have to do this. @Rogers makes it nearly impossible to cancel. They probably owe me $500 and I'll never get it back. It's offensive.

  • Victorie0000
    Victorie 🇨🇦✝️🇬🇷#UnacceptableViews (@Victorie0000) reported

    Hi @Rogers I’ve been having some issues with your co & would like to get them resolved with an actual human being in management.What # can I contact that I can speak to in person. I don’t want to talk to AI. I want to speak to a real human. Loyal customers for over 30 yrs!

  • OllKorrect_eh
    D (@OllKorrect_eh) reported

    @Karen22912 I cannot wait to talk to @Rogers about my plan and see what bs excuses they give me to not lower and change it. @CRTCeng needs to step in a bring down these corrupt companies who are literally sucking us dry for something thats not a luxury or an option but a necessity now

  • GregPhstevenson
    Greg Stevenson (@GregPhstevenson) reported

    @AkquireMike @Rogers @CRTCeng You are not the only one they have done this too. Poorest service quality and security in Canada. I spent 6 hours online fixing with Rogers with minimum resolution.

  • sotiredsotired
    tiredsotired (@sotiredsotired) reported

    @RogersHelps I have done that twice. I have waited hours on the phone. You removed in store help. You removed Sunday calling (the biggest lol - it’s the only time people have time). There is literally no appeal of a bad “rogers helps”