Rogers Outage Report in Toronto county, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto county, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto county and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 11: Problems at Rogers
Rogers is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Toronto county, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, Mississauga, Markham, North York, Scarborough, Maple, Concord, Woodbridge, Vaughan, North Park, York, Etobicoke and Kleinburg Station.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto county, Ontario
Latest outage, problems and issue reports in Toronto county and nearby locations:
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Jeff Isy
(@JeffIsy) reported
from
Toronto, Ontario
@AboutRogers @Rogers Your *billion dollar* telecom company’s incompetency has put people in danger, emergency line was disabled, small businesses were affected and the credit you’ll be offering won’t be enough to cover for the damages that you’ve caused. Shame on you!
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Sasha Boersma (she/her)
(@sashaboersma) reported
from
Toronto, Ontario
@MrAlexBethke @Rogers Oh, there is a push for CRTC inquiry on the 911 issue, as they would have broken a condition of license (or whatever it’s called for telecom). That part is likely a breach of the Telcom Act.
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Evan Sambasivam
(@EvanSambasivam) reported
from
Toronto, Ontario
Is @Rogers going to compensate Canadians who have maxed out their data plans because they've lost wifi for over 24 hours? This outage has adversely impacted people who aren't even Rogers customers. #outage #rogersoutrage #RogersLetsNotTalkDay
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AlexW
(@axwong) reported
from
Toronto, Ontario
@RogersHelps To Mr Tony Staffieri Critical infrastructure to take outage for over 8 hours with limited to no redundancy and business resumption is more than a disappointment and unacceptable. Root cause not withstanding. Operational risks of Canadian network is vastly exposed to the globe
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GastonL
(@gastonl) reported
from
Toronto, Ontario
@RogersHelps I got my mobile service late yesterday night but my home internet is still down, is there any ETA for people in Etobicoke North (M9R postal code) ?
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Ditech Gaming
(@ditechgaming) reported
from
Toronto, Ontario
Thanks @Rogers Got free salary without working yesterday Really hoping power outage entire week..!!
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Not THAT Jeff Ross..I'm funnier & had the name 1st
(@J_R_Scooter) reported
from
Toronto, Ontario
@raehanbobby Well, I AM reading your post on a @Rogers network, so there's that. 🙄
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Annette Heim
(@aheim72) reported
from
Toronto, Ontario
Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps
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Carlo Gon
(@CarloGon) reported
from
Vaughan, Ontario
@Rogers Yet it keeps happening. Thanks for FINALLY trying to resolve the issue July 8, 2022. It caused a nationwide problem! Now, Ignite TV is lagging more than ever and the company says issues are resolved as Ted Rogers is kicking in his grave. #rogersoutrage #rogers
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P(EP)atrick💙❤️💛
(@LanaXLights) reported
from
Markham, Ontario
Hey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?
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Jibanjit Tripathy
(@JibanjitT) reported
from
Mississauga, Ontario
@RogersHelps DM’d you my a/c#. My cellular and home internet is restored BUT Ignite TV is freezing and lagging with error messages, as good as not watching. I followed all troubleshooting instructions in your support faq but no yield. May be still a signal issue from your end.
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Tony LaMantia ICD.D
(@WREDC_Tony) reported
from
Vaughan, Ontario
@tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps @Rogers please note the Italian channels (650-656) are choppy (in Toronto); picture and sound keep going on and off. When will you TV service be operational? #RogersOutage #RogersIgnite
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Tony LaMantia ICD.D
(@WREDC_Tony) reported
from
Vaughan, Ontario
Internet, home phone and cable were still out all day today. A tech named Omar assisted w ticket via @RogersHelps on Twitter. There were unresolved issues in my postal area/many households impacted. All fixed now. Tech support folks have been beaten up. Be a gentleman. It helps!
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Atom Smith
(@atomsmith) reported
from
Toronto, Ontario
Seems like the first thing @Rogers did last night was send out bills to it’s customers. What a horrible customer experience.
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Lucy Park
(@Par99661713Lucy) reported
from
Mississauga, Ontario
@anureetkaur10 @Rogers I also am without Rogers internet service 😱
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SS
(@SarinSunhil) reported
from
Markham, Ontario
@RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd
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Sasha Boersma (she/her)
(@sashaboersma) reported
from
Toronto, Ontario
@MrAlexBethke @Rogers Except Bell did an oops of their own a couple of months back when their internet was down for a day and flakey for weeks. Tech sometimes goes down when repaired. The problem in both cases - where was your back-up plan so you can take A down and have B still work…
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Ms. B
(@MsBrescacin) reported
from
Mississauga, Ontario
@RogersHelps so I have some of my services back but not even close to everything! I can’t make calls but I can get my texts so that’s a start. What about my internet/tv? Send help pls! I’m about ready to change my service provider now. I can’t miss more @CFL than I already have!
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GastonL
(@gastonl) reported
from
Toronto, Ontario
@RogersHelps My internet is still down, That is also a scam since there is no ETA and no way to reach you via phone nor chat
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Donna
(@DJI_NL) reported
@RogersHelps My elderly parents are still without phone service!! The service for which they are paying is most definitely NOT fully operational.
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Renee Ledwinka
(@ReneemlL) reported
@RogersHelps @RogersHelps we are still experiencing issues with our cable. Screen goes black...freezing. We pay for the Ignite service. DAY 6 ROGERS!
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MikeK🇨🇦🖥️
(@MKonowaluk) reported
@RogersHelps Il be sending you guys my phone bill since I have had to hotspot 2 weeks longer than the outage during business hours.
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Marc 🇨🇦
(@tech_42) reported
Hey @Rogers - just received an email from Tony Staffieri regarding last week's outage. Not only do I want the credit as offered, and assurance that it won't happen again, but I also want to know what went wrong, including details! #rogersoutage
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Leah1987
(@Leah__1987) reported
@AboutRogers @Rogers Says it's completely unacceptable but then only compensates $5. Nice way to deal with your responsibilities. ****** people providing ****** service lmao I ain't sticking around for this bullshit no more🖕🏻
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I’M Troubled!!
(@Stigma_Hurts) reported
So, who actually believes the @Rogers explanation for their recent #outage as a maintenance/service upgrade & NOT a #cyberATTACK (planned or not) ?
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bolty
(@imbolty1) reported
@AboutRogers @Rogers My internet is so ****** right now fix your ******* internet you little *****
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Roman
(@Druk_RN) reported
can you fix your ******* **** @Rogers
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Danyelle Cordz
(@Corndiva111) reported
@RogersHelps is there another issue with tv service again?????
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Cynthia Chan
(@cynthia_chan) reported
@RogersHelps I assume that we’re only going to get $6 per day of service, right? Hardly a good compensation amount for the revenue that small businesses lost during the outage.