1. Home
  2. Companies
  3. Rogers
  4. Toronto county
Rogers

Rogers outages and service status in Toronto county, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 14 outage signals in the last 24 hours around Toronto county, including 14 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 21, 7:13 AM EDT.
  • 68% Internet (68%)
  • 10% Wi-fi (10%)
  • 9% Total Blackout (9%)
  • 5% TV (5%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto county, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto county, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Rogers

Rogers is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Toronto county, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, North York, Mississauga, Toronto county, Vaughan, Scarborough, and Concord.

CityProblem TypeReport Time
Toronto county E-mail 5 minutes ago
Toronto Internet 5 hours ago
Toronto Total Blackout 9 hours ago
Toronto Internet 9 hours ago
Markham TV 11 hours ago
Toronto Internet 12 hours ago

Nearby cities with recent reports

Toronto

46 recent signals

5 hours ago
Markham

3 recent signals

11 hours ago
North York

1 recent signals

1 day ago
Mississauga

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto county, Ontario

Latest outage, problems and issue reports in Toronto county and nearby locations:

  • sandbagger13
    Bill Paterson (@sandbagger13) reported from Humber Bay, Ontario

    @Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously

  • SamagraShukla
    Samagra Shukla (@SamagraShukla) reported from The Beaches, Ontario

    We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @JasonPrez686 @Rogers What a poor retention program. Shame on them

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • saadkarsaz
    Saad Amin Karsaz (@saadkarsaz) reported from Mississauga, Ontario

    @RogersHelps Service has suddenlu gone down in Streetsville Mississauga - L5M 1K4 - can you provide an update.

  • jonah_nv
    Jonah (@jonah_nv) reported from Lorne Park, Ontario

    @rogershelps, @rogers suck. Internet connection down and no one there is helpful.

  • karthick_sekar
    karthick sekar (@karthick_sekar) reported from Mississauga, Ontario

    @RogersHelps 650 Atwater avenue Mississauga. We still see outages. I am not getting proper response when it will be restored. Your client support doesn’t have any answer. @RogersHelps . Rather then DM, you can provide updates on outage here . You have the address

  • TrevorSScott
    Trevor Scott (@TrevorSScott) reported from Lorne Park, Ontario

    @RogersHelps your customer support is horrible. Spent parts of 2 days on hold & bouncing between depts & received zero answer, promised someone would call back - no one did Called today & was told I could get equipment myself only to be told I can’t because I am a customer

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    My entire @RogersHelps is down yet again!

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

  • Par99661713Lucy
    Lucy Park (@Par99661713Lucy) reported from Mississauga, Ontario

    @erinmariegm @Rogers Now mire than 48 hrs with no internet. Fix it!

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    What is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

  • summerofned1
    Flipflops, golf and Browns (@summerofned1) reported from Mississauga, Ontario

    @RogersHelps so far an agent has disconnected my call and now on hold for over 30 minutes with customer service. How much is wrong with Rogers

  • heyref88
    AG (@heyref88) reported from Vaughan, Ontario

    @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

  • Par99661713Lucy
    Lucy Park (@Par99661713Lucy) reported from Mississauga, Ontario

    @RogersHelps I spoke with a tech Monday and Tuesday. My area code L5M is having problems

  • GwapogiTalaga
    Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Why does Rogers use a non-Canadian email service anyways?

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • mrajeshdav
    Rajesh kumar M (@mrajeshdav) reported

    @RogersHelps @Rogers I’m planning to move to a new address & you’re not able to same Internet service in the new location and giving me option either to downgrade or exit the contract and ask me to the early termination. For a network limitation at your end you imposing on me .

  • Suneeta21
    Suneeta, MPH🍁 (@Suneeta21) reported

    After an hour wait @Rogers hangs up. Great customer service.

  • ANNEQUINN
    Anne Marie Quinn (@ANNEQUINN) reported

    @RogersHelps @bpelman Your ETA for service to be restored was 11:00 pm for most of the day but then updated to 6:00 pm. Since then it has added an hour at the top of each hour and we’re back to 11:00 pm. Is this actively being worked on?

  • MyPetMonster
    Richard Ra | Pizza Topping 0.01% | Bong (@MyPetMonster) reported

    @Rogers you're customer service is the absolute worst in Canada. Looping AI bots that you can't even contact a person. Some issues can't be resolved by your AI Bots. and it's offensive to treat customers like that.

  • TheFilmAnalyst1
    V_F_S (@TheFilmAnalyst1) reported

    @JustMeJamie64 @Rogers I had to pay for an RDS subscription that I didn't use for 8 months. 1st time, l hung up because I waited 30 mins & no one picked up. 2nd time, some idiot couldn't verify my credentials despite calling from the verified phone # on the account. 3rd time, finally lucked out.

  • boob5467
    boob (@boob5467) reported

    @JustMeJamie64 @Rogers Because Roger’s sucks big *****

  • NorthBelle4
    NorthBelle🇨🇦CANADIENNE (@NorthBelle4) reported

    @JustMeJamie64 @Rogers I've been directed to call centres in El Salvador, Philippines, India. Same problem understanding sometimes. Moroccan language (North African "Arabic") is not Arabic.

  • nizon
    Paul (@nizon) reported

    @RogersHelps The explanation is a lie. My service continues to get worse. Drove the Trans Canada Highway from Falcon Lake to Winnipeg, lost service dozens of times. Yet you continue to charge more. How is this even remotely acceptable?

  • JamesAndersonX7
    James Anderson (@JamesAndersonX7) reported

    @JustMeJamie64 @HappyCanadian55 @Rogers And people are like "We should never let verizon into Canada! It'll kill Canadian jobs!"

  • alexxhashemi
    Alex (@alexxhashemi) reported

    @JustMeJamie64 @Rogers Totally agree with you! And unfortunately we can’t do much about. Big companies care about big profits, particularly these days! I’ve moved to small companies in telecom, internet, etc. as they provide more affordable services and better customer service.