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Rogers Outage Report in Toronto county, Ontario

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Toronto county, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto county, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Rogers

Rogers is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 4% E-mail (4%)

Live Outage Map Near Toronto county, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Mississauga, Vaughan, North York, Markham, Thornhill, Woodbridge, The Beaches, Purpleville, Maple, Downsview, Kleinburg Station, and Rexdale.

CityProblem TypeReport Time
Toronto Internet 4 minutes ago
Toronto Internet 23 minutes ago
Scarborough Internet 3 hours ago
Toronto Internet 1 day ago
Toronto Total Blackout 2 days ago
Toronto Total Blackout 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto county, Ontario

Latest outage, problems and issue reports in Toronto county and nearby locations:

  • ShannaPritchard
    Shanna (@ShannaPritchard) reported from Toronto, Ontario

    @RogersHelps rented Wonder Woman 1984 and kid 10 stopped the movie by accident. Now the movie won’t load or play from where we left off.... help!

  • Drey876
    Yani (@Drey876) reported from Toronto, Ontario

    With their loyal customer bs @Rogers

  • akashino001
    Akashino (@akashino001) reported from Mississauga, Ontario

    @RogersHelps Is internet service down in Mississauga? Specifically for the Erin Mills area?

  • datachick
    Karen López (@datachick) reported from Toronto, Ontario

    Thank you, @RogersHelps for sending Daniel to fix my cut cable service. He was polite, respectful, and really wanted me to be happy with the experience. My internet is working and I can get back to work.

  • krinal
    Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Toronto, Ontario

    @RogersHelps Hi team, both Ignite and Mobile data are giving me poor speeds this morning. Any issues in the M4W area? Ignite: 2 Mbps Tethered phone data: 700 Kbps

  • simplychowdhury
    S Chowdhury (@simplychowdhury) reported from Mississauga, Ontario

    @RogersHelps Really long standing, I was told it would be resolved by 48 hrs...now we are in month three...can I get discount for service and speed I never received for 3mths?

  • _atchuthan
    Atchuthan L (@_atchuthan) reported from Toronto, Ontario

    Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @Rogers

  • madrasgolti
    dinaker (@madrasgolti) reported from Toronto, Ontario

    @RogersHelps tryin to reach customer care fr problem 3 hours for 3 days no answer. Decided to cancel, ur showroom doesn accept cancellation, returned the modem 3 days ago again waiting everyday fr 2 hours to cancel. I’ve been paying w/o using ur service. Is this right in any way?

  • DianeFisico
    Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps after waiting 1h20 minutes on hold, I get a newbie that was of zero assistance in resolving my sudden $25 bill increase... Rogers did not help! #RogersIgnite

  • Joe_Mazzei
    Joe Mazzei (@Joe_Mazzei) reported from Toronto, Ontario

    @BrockMarshall9 @Rogers And you’re an engineer. Imagine the rest of us trying to deal with technical issues.

  • meganksimpson
    Meg Simpson, MA, RN (@meganksimpson) reported from Toronto, Ontario

    @RogersHelps worst experience switching over to Rogers and trying to get fees I was NEVER told about waived off my bill.

  • ChrisLoganHomes
    Chris Logan (@ChrisLoganHomes) reported from Toronto, Ontario

    @RogersHelps with so many low income people out of work why don’t you add as live agents so those with issues don’t have to wait nearly an hour to talk with someone. Or modernize and call us back when an agent is available? @RogersNoHelp

  • _atchuthan
    Atchuthan L (@_atchuthan) reported from Toronto, Ontario

    Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @RogersHelps

  • redgate13
    MISA T (@redgate13) reported from Toronto, Ontario

    @RogersHelps The message does not interrupt the programming — the program doesn’t get stuck — but the message appears at the top of the screen while the program plays. Will unplugging both the power and coax cable, and then plugging back in, actually help? Why does this resolve the issue?

  • nmool1
    Mbukhari (@nmool1) reported from Vaughan, Ontario

    @RogersHelps worst mistake ever getting the ignite tv. Regret it so bad

  • datachick
    Karen López (@datachick) reported from Toronto, Ontario

    Hi @RogersHelps Jasan in support was fantastic in helping me provide feedback on the technician I just ordered out of my home. She was able to rebook another service call and to ensure he was not assigned to it. She needs a raise!

  • John_Size
    John Size (@John_Size) reported from Toronto, Ontario

    Has @rogers been hacked? Internet is weird and warnings are popping up that look like scammers. All phones so it’s not a one machine problem.

  • DaveGatsby
    DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.

  • sritchietoronto
    Steve Ritchie (@sritchietoronto) reported from Toronto, Ontario

    @Bell_Support 3 months and you still cant fix my 4K signal. Never mind you can only support 1 tv 4K and still can’t deliver a consistent stream. @Rogers please send me offers.

  • pmisir
    Praan Misir (@pmisir) reported from Toronto, Ontario

    Just when I thought my @RogersHelps internet was back, it goes down again.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • coach_scarps
    Coach Scarps (@coach_scarps) reported

    So disappointed with @Rogers We were sent a letter saying our new promotional price will be a >20% price INCREASE, where “all other aspects of your service will remain the same”. What other company in Canada can gouge consumers like this?

  • Clbeck1
    Christjahn (@Clbeck1) reported

    .@RogersHelps have nothing going after alone lighting in the civic hospital area of Ottawa. Outage?

  • LauraHurst3
    Laura Hurst (@LauraHurst3) reported

    @RogersHelps Much of the afternoon with Internet down near Civic Hospital with no updates disrupting school and work meanwhile I look out the window and @Bell is installing high speed fiber to our neighbors who appear to be quite satisfied with service. Time to switch?

  • pete_fromTO
    Peter (@pete_fromTO) reported

    @RogersHelps is there a internet outage?in the north York area ?

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported

    @RogersHelps is the yahoo mail service down. I cannot access email via outlook or web client. If so when will the service be fixed.

  • doadie21
    doadie21@ottawa47 (@doadie21) reported

    Pandemic : Rogers will no longer mail statements for their cable or internet service to paying customers & it doesn't matter if you are 18 or 81 you are forced to pay online even if you don't have a computer or a printer. Are they broke or greedy. @RogersHelps

  • sharonymous
    sharonymous (@sharonymous) reported

    @RogersHelps is there an issue at Britannia and Ninth Line? My neighbours and I have had spotty internet all day.

  • RJToronto
    RJToronto (@RJToronto) reported

    @Rogers I’m happy to confirm that we have found a workable solution I can live with. It will cost me 50% less than the previous “best solution”

  • MarkLegault
    Mark (@MarkLegault) reported

    @RogersHelps outage in Nepean, ON. Nothing listed on your site. What’s up?

  • thattamster
    Tamara Forbes (@thattamster) reported

    Anyone else in Ontario on the Rogers network getting absolutely hammered with spam calls? Are used to get maybe one a day but today I’ve had 20. All 905 area code spoofing calls @RogersHelps