Rogers outages and service status in Toronto county, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 9 outage signals in the last 24 hours around Toronto county, including 9 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 16, 6:01 PM EDT.
- Internet (64%)
- Wi-fi (15%)
- Phone (7%)
- TV (5%)
- E-mail (4%)
- Total Blackout (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto county, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto county, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at Rogers
Rogers is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Toronto county, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Mississauga, Toronto county, Markham, North York, and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 2 hours ago |
|
Toronto
|
Internet | 3 hours ago |
|
Toronto
|
Phone | 3 hours ago |
|
Toronto
|
Internet | 6 hours ago |
|
Toronto
|
Internet | 8 hours ago |
|
Scarborough
|
9 hours ago |
Nearby cities with recent reports
54 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto county, Ontario
Latest outage, problems and issue reports in Toronto county and nearby locations:
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Adam Scott (@AdamScottEnv) reported from Toronto, Ontariointernet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng
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Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario@Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise
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Flipflops, golf and Browns (@summerofned1) reported from Mississauga, Ontario@RogersHelps Yes and all that was done was customer service told me too speak to technical support. When technical support told@me to talk to customer service
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rr. (@iamdieroiramor) reported from Toronto, Ontario@RogersHelps are you guys prepared for customers? Why is my internet not working?
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S Chowdhury (@simplychowdhury) reported from Mississauga, Ontario@Rogers why is your internet so overpriced and service is so poor. Your customer service process requires me to do all the work to troubleshoot and get refunds...it's almost like you have a monopoly & u hate your customers..#rogers @CRTCeng how about stepping in for once.
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Joe LaFortune (@joe_lafortune) reported from Toronto, OntarioHey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service
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jay shah (@jayshah23084733) reported from Toronto, Ontario@Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week
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AndreMatthewGordon (@andrematthewg) reported from The Beaches, Ontario@RogersHelps this is ridiculous. No notice or estimate to when my wifi will be back up and running and it’s been the greater part of the evening now night. How is this problem so major that my internet is down for so long but no info?! #RogersOutage
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addey (@addeyxx) reported from The Beaches, Ontariohi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?
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Saad Amin Karsaz (@saadkarsaz) reported from Lorne Park, Ontario@RogersHelps - Internet Went off in Streestville, Mississauga - any issue???
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T. Longue (@tickylongue) reported from Toronto, Ontario@cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
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Mary Ann Torres (@MaryAnnToronto) reported from Toronto, OntarioHi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps
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Mish (@mishd27) reported from Toronto, Ontario@RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioYet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.
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Lucy Park (@Par99661713Lucy) reported from Mississauga, Ontario@KingMustafa90 @RogersHelps My service has been down since Sunday. They say that they are trying to fix it.😡
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Karen Lopez (@datachick) reported from Toronto, Ontario@wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.
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Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario@RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Gordon Swaters 🇺🇦🇮🇱 (@GESwaters) reported@RogersHelps has the worst customer service experienced in a long time. Trying to sort out a simple clerical error. On the phone for over 70 mins. Agent ID# I2603935959 rude and unable to help. Transferred to another dept only to have them say they can't help. Chat useless.
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Lovenya Jain (@lovenyajain) reported@Rogers - the plan was to be cancelled 16th July EOD, as discussed. You cancelled as soon as the 16th started. I have a flight back, and now I have no SIM network, data, nothing. Can't reach out to you guys, because you don't provide any email id, support page loops into signin
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CognitionMagician (@CMagician36811) reported@Rogers Client spent 2hrs on hold. Agent failed to help. Client is a Senior, can't use his MyRogers or Email. His life is in LIMBO as he cannot do Banking / Healthcare now. Tried to help him, after 2hrs on hold we could not go further. 4hrs of his day on hold, ZERO RESULTS.
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Sharon McKinnon (@SharonMcKinno16) reported@RogersHelps I've never experienced such poor service from Rogers until the past few months. I've called several times trying to resolve issues and get nothing but run around. I'm done. What a disrespectful way to treat your customers.
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ward wilson (@DJWardWilson) reported@RogersHelps how about a credit of some kind for the hassle of trying to fix a problem of your major sporting network during the World Cup FINAL??? a free movie or something
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Chris P Bacon (@pozpiggy86) reported@Rogers: It's bad enough that I had to wait over an hour on hold to speak to a rep, but when I finally got to the rep, their Indian accent was so thick they were hard to understand. Also, they didn't seem proficient with their job, often resulting in several minutes of dead air.
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Canadian Rositta 🇨🇦 (@wheresrosinow) reported@Rogers after daily phone calls since July 2,numerous tech visits the problem is still active. Internet cuts in and out yet your monthly bill manages to arrive. I'm at wits end ready to throw everything in the trash & call Bell.
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AM.I.Suszko 🇺🇦 (@ASuszko) reported@RogersHelps I have spent more than 3h trying to get support today. After long waits, hung up on once and incorrectly sent to tech support another time. Countless chat on web too. This is awful 😭
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OC_2030 (@oc_2030_vision) reported@RogersHelps @Rogers with Shaw in Victoria is having significant issue with Xfinity TV recordings. Show records then just disappears. This has been going for at least a week. Also Audio issues We just lost recordings Late Night Seth, Jimmy Kimmel Live Tonight Show Jimmy Fallon & CHEK News
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Howard Bailey (@howardruns) reported@Fidomobile & @Rogers, UR mobile customers would appreciate U configuring customer service support queues 2 call us back, rather than have us wait on the phone for extended periods of time (unless U call first thing in the morning) Please add your hours to after hours recording