Rogers

Rogers Outage Report in Toronto county, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto county, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto county and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Toronto county, Ontario 10/19/2025 19:25

October 19: Problems at Rogers

Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Toronto county, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Mississauga, Scarborough, Woodbridge, Markham, Thornhill, Maple, Vaughan, Etobicoke, Kleinburg Station, North Park and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaNorth York Internet
CanadaToronto Wi-fi
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto county, Ontario

Latest outage, problems and issue reports in Toronto county and nearby locations:

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps They do have 2 nextbox’s a 1.0 and a 2.0 as well on the main floor but I have never in all my life since this box was brand new when we got it when it came out seen it do that normally like the nextboxes it will just say download.

  • dan_aversa Daniel Aversa Marketing (@dan_aversa) reported from Vaughan, Ontario

    @Rogers we’ve been experiencing poor internet download and upload speeds lately. Can you help?

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps Hours on this ****, I had lost all my other stuff on my calendar to solve today because you guys just can’t delivery the minimum which is respect the schedule time and DO the installation. Now I’m on the wait line for customer support. This is a nightmare

  • mystylemfj E Riley II (@mystylemfj) reported from Toronto, Ontario

    How does technical support see a problem, yet @Rogers tech comes out and says it's fine but I can't have connection most of the time.. Yet I have to jump thru hoops to get credit for services hummmm @EdwardSRogers

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps Still no Internet at home because Rogers never installed it. The new technician was supposed to show this morning between 10am and noon. I wonder if he/she will show in 9 minutes

  • representasian pickle tim (@representasian) reported from Toronto, Ontario

    @RogersHelps It’s all done, only took 2 hours and 15 minutes of my life I’ll never get back. Thanks

  • mystylemfj E Riley II (@mystylemfj) reported from Toronto, Ontario

    Most reliable service my A$$ @EdwardSRogers @Rogers you have no problem taking my money monthly yet I can't have relatively stable Internet services! Tired of calling, tired of having to ask for credits, just plain tired.. If nothing else I want to Run this mdm over with my car.

  • ngelsa Elsa Ng (@ngelsa) reported from Markham, Ontario

    @RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps @Rogers The technician just lied straight without no attempt to talk to me or get close to my building. Now I have to wait until tomorrow to try again because that’s it. That’s the service that you get when you contract @Rogers

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps @Rogers The today’s technician HD the audacity of lie on the report saying that I wasn’t at home. I live in a building with cameras. People are only allowed to get up if the concierge call me first. That never happen also the technician never talked to me beforehand or SMS, no contact

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps Now it is past over 2 hours from the end of the window that @Rogers have to me to solve this issue and the person supposed to come here didn’t even care to notify me or anything.

  • timmitra Tim Mitra (@timmitra) reported from Toronto, Ontario

    @RogersBiz I have not been able to pay my bill in the iOS app for more than a year. I know your busy, but can you fix that already? I have to pay the bill on the desktop, like an animal.

  • RobertMobilio Robert Mobilio (@RobertMobilio) reported from Vaughan, Ontario

    @UPSHelp_CA, @Brightstar, @RogersHelps — absolute atrocious customer experience with what is supposed to be a replacement phone delivery. Delivery was to arrive yesterday. No signs.. no help being offered until next week. “Investigation” to be launched ...while we wait..terrible

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    My box just went through all the codes and just restarted what just happened? @RogersHelps I am so confused please help.

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps At this point the technician is long gone but I have no service. The router is blinking green forever.

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps I still have NO INTERNET. I have the pieces, they are connected but does not work. Technician left, no help at all.

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps An update here: the new technician supposed to show up between 10am and noon never care to message me or anything. No signal of that person and I still with the issue. I called support and they said they can’t do anything I should just wait.

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @Rogers @RogersHelps The technician left, I have all the equipment that he gave me, I did follow the instructions, NO INTERNET. He said that I must call customer support. This is ******* unbelievable!! Where is the respect with the customer? Do you call this an installation?

  • samshully Samantha B (@samshully) reported from Toronto, Ontario

    @RogersHelps How about increasing product quality? Caring for customers during a pandemic? Literally the worst time for a price increase, disgusting. Doing it while people have no choice because they have to work at home

  • ankurbhatla Ankur Bhatla (@ankurbhatla) reported from Toronto, Ontario

    @RogersHelps been 30 mins without Internet connection..any outage in Downtown Toronto? When can we expect it to be back? FYI- rebooting router didn’t help!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • TJ_Smizzy Tyler Smith 🇨🇦🏴‍☠️ (@TJ_Smizzy) reported

    @RogersHelps guess whose internet is down.. AGAIN. Yep you guessed it @Rogers I swear to god, I'm so tired of how garbage your internet is. You have an upload cap of 30MBps IN 2022 and going down constantly. Maybe is is time to switch to @Bell

  • Manibouy83 Mani (@Manibouy83) reported

    @Rogers Rogers Network Outage Specialist.....

  • TDCalv TCal 🐾 🇨🇦 🐾 (@TDCalv) reported

    @RogersHelps am in Nepean west (Ottawa) and while Rogers wifi is fine, we've no ignite at all. Been waiting for online chat help for a while now. Have rebooted modem too 😔

  • Craig9Cbc71 CBC71 (@Craig9Cbc71) reported

    @DianneDuguay @Rogers I am having the same issue! I did the troubleshooting that is recommended restarted the modem and did the System Refresh and that did not work.

  • AshleyBarrault Ashley Jackson (@AshleyBarrault) reported

    @Rogers @Leafsrock99 A whole $1.61 is all I was credited for 5 people on the account who had no service and couldn’t use our bank account all day! Cannot wait to pay off my contract and move all my stuff to a better company!

  • andrewsearles Andrew Searles (@andrewsearles) reported

    @RogersHelps staying at a friends place and their internet is down due to "ethernet doesnt have a valid IP configuration" How can we solve this problem? All the lights on the Rogers modem are on but nothing seems to work!

  • gastownbasics Imogen All The Peeps (@gastownbasics) reported

    @RogersHelps existing customer trying to upgrade my phone but you ONLY carry iPhones in black with one memory option? What gives? Is this accurate?

  • coco__xoxo__ Mukeei💫🍫 (@coco__xoxo__) reported

    @WestgateNicola @RogersHelps Talk to @TsaiChengu to help you recover it

  • Groked Grok (@Groked) reported

    @RogersBiz @xkeya Seriously, you’re going to pretend you don’t know exactly what Kathy is talking about? This is a bad look.

  • alicia_marie_85 alicia marie (@alicia_marie_85) reported

    @Rogers is there another outage going on? Internet is running really slow all morning. Struggling to load basic web pages