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Rogers outages and service status in Toronto county, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 21 outage signals in the last 24 hours around Toronto county, including 21 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 30, 11:11 PM EDT.
  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% Phone (7%)
  • 6% TV (6%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto county, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto county, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 31: Problems at Rogers

Rogers is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Toronto county, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Markham, Mississauga, Vaughan, Scarborough, North York, and Concord.

CityProblem TypeReport Time
Toronto Internet 3 minutes ago
Toronto Internet 8 minutes ago
Toronto Wi-fi 1 hour ago
Toronto Internet 2 hours ago
Toronto Internet 2 hours ago
Toronto Internet 2 hours ago

Nearby cities with recent reports

Toronto

53 recent signals

3 minutes ago
Mississauga

9 recent signals

6 hours ago
Vaughan

3 recent signals

1 day ago
Markham

2 recent signals

4 hours ago
Scarborough

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto county, Ontario

Latest outage, problems and issue reports in Toronto county and nearby locations:

  • _jemmstonee
    Jemmstonee (@_jemmstonee) reported from Toronto, Ontario

    My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

  • nikgore
    Nikki Gore 🇨🇦 (@nikgore) reported from Toronto, Ontario

    @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Why does Rogers use a non-Canadian email service anyways?

  • SpaceSector001
    Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario

    @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @JasonPrez686 @Rogers What a poor retention program. Shame on them

  • SalaPoly
    Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • laurensouch
    Lauren Souch (@laurensouch) reported from Toronto, Ontario

    @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

  • AlphaRomeo92
    Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    The internet has been down since yesterday evening here @RogersHelps

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

  • LegalMama22
    Stacey Morrow (@LegalMama22) reported from The Beaches, Ontario

    @RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

  • simplychowdhury
    S Chowdhury (@simplychowdhury) reported from Mississauga, Ontario

    @Rogers why is your internet so overpriced and service is so poor. Your customer service process requires me to do all the work to troubleshoot and get refunds...it's almost like you have a monopoly & u hate your customers..#rogers @CRTCeng how about stepping in for once.

  • summerofned1
    Flipflops, golf and Browns (@summerofned1) reported from Mississauga, Ontario

    @RogersHelps Yes and all that was done was customer service told me too speak to technical support. When technical support told@me to talk to customer service

  • ChefBoehmer
    Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MauryaHarkesh
    H_Maurya (@MauryaHarkesh) reported

    Hi, I'm trying to get help regarding ntwrk issues in my region and was unable to connect through toll free number mltple times. I waited 2 to 3 hrs for two calls bt nobdy picked up and thru online chat I got transferred 4 different representatives still unresolved. @RogersHelps

  • SteveD29
    Steve (@SteveD29) reported

    @RogersHelps What a disgrace you are. Charging me 210 bucks for an internet service that I haven’t used and your customer service tells me “Nothing we can do” I haven’t used rogers internet in almost a year. Completely useless and unacceptable customer service!!!

  • jordananimate
    Jordan (@jordananimate) reported

    Hey @Rogers @RogersHelps , your service is terrible, the technician you guys sent didn't do anything. The call wait times are insane and the online support is useless. Absolutely horrendous customer service.

  • JBPVFM
    Blackhat Casper (@JBPVFM) reported

    @AnthCo1 @CanadasLeafs @Rogers Rogers Store: How can I help you. Need to swap remotes. Rogers Store: Let me check online. What?

  • OttawaKevin613
    OttawaKevin (@OttawaKevin613) reported

    3 times i’ve called @Rogers to inform them of my move and the need to cancel. 3 times Rogers has straight up hung up on me. “We’re experiencing higher call volumes, good bye” WTF. Rogers, fix your ****.

  • paulkelly515
    The Original PK (@paulkelly515) reported

    @RogersHelps been trying for a while to get through to ROGERS and the automatic phone service, after going through several steps, just tells me it’s too busy and cuts me off. Contact me if you can help.

  • I50133Of
    George Lahay - Go Bills (@I50133Of) reported

    @CanadasLeafs @Rogers But I bet you won’t cancel

  • DarthBC
    nodnarB (@DarthBC) reported

    @Rogers Your door to door sales people literally ignored the sign posted on my front door. “No peddlers, Agents or Solictors” so now I never want your services. Blame that pushy sales person.

  • MauryaHarkesh
    H_Maurya (@MauryaHarkesh) reported

    @RogersHelps What if you guys dont have coverage in the area? Is there anyone from Rogers that I can connect with? Its funny how I am still unable to get help from a company this big.

  • paulkelly515
    The Original PK (@paulkelly515) reported

    @RogersHelps Never got through and now it’s closed. Not a good system. How many times/nights should I expect to have to call before I get to speak to someone?