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Rogers outages and service status in Toronto county, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 10 outage signals in the last 24 hours around Toronto county, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 5, 7:08 PM EDT.
  • 64% Internet (64%)
  • 13% Wi-fi (13%)
  • 10% TV (10%)
  • 8% Total Blackout (8%)
  • 4% Phone (4%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto county, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto county, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at Rogers

Rogers is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Toronto county, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Mississauga, Markham, Toronto county, North York, Concord, Vaughan, Thornhill, Maple, Woodbridge, and The Beaches.

CityProblem TypeReport Time
Toronto Wi-fi 1 hour ago
Toronto Wi-fi 3 hours ago
Toronto Wi-fi 3 hours ago
Toronto Internet 7 hours ago
Toronto TV 8 hours ago
Toronto Internet 10 hours ago

Nearby cities with recent reports

Toronto

90 recent signals

1 hour ago
Mississauga

7 recent signals

2 days ago
Scarborough

3 recent signals

1 day ago
Markham

1 recent signals

2 days ago
North York

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto county, Ontario

Latest outage, problems and issue reports in Toronto county and nearby locations:

  • Dani_official13
    Dani (@Dani_official13) reported from Toronto, Ontario

    @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

  • Par99661713Lucy
    Lucy Park (@Par99661713Lucy) reported from Mississauga, Ontario

    @Nicole_flowerss @heathergrayyy @Rogers My Rogers internet has been down since Sunday! Garbage company

  • summerofned1
    Flipflops, golf and Browns (@summerofned1) reported from Mississauga, Ontario

    @RogersHelps Yes and all that was done was customer service told me too speak to technical support. When technical support told@me to talk to customer service

  • eastyorkcycle
    Samantha (@eastyorkcycle) reported from The Beaches, Ontario

    @RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.

  • MaryAnnToronto
    Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps 24 hour support-just not 24 hours in a row......

  • AlphaRomeo92
    Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • _jemmstonee
    Jemmstonee (@_jemmstonee) reported from Toronto, Ontario

    My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

  • simplychowdhury
    S Chowdhury (@simplychowdhury) reported from Mississauga, Ontario

    @RogersHelps is it possible to have stable service for $100 a month you charge me for? this is absolutely garbage service I never know if it will work or not. Get your stuff together @CRTCeng ask your paymasters to provide services to consumers for a price we pay 4.

  • LindyDeckert
    Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • simplychowdhury
    S Chowdhury (@simplychowdhury) reported from Mississauga, Ontario

    @RogersHelps like clock work one of you your Rogers guy is working on down the street and knocked off everyone's internet on this street, Postal code L5r3n2 DM me if u want address ..get my internet back I am tired of technicians screwing around.

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

  • _raystackz187
    Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • JonLeeOSC
    Jon Lee (@JonLeeOSC) reported from Toronto, Ontario

    @RogersHelps is there an outage in the Rouge Hill area?

  • Par99661713Lucy
    Lucy Park (@Par99661713Lucy) reported from Mississauga, Ontario

    @RogersHelps 36 hours no service!!

  • Comradnan
    Adnanas 🐻 (@Comradnan) reported from Toronto, Ontario

    Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

  • ChefBoehmer
    Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • Par99661713Lucy
    Lucy Park (@Par99661713Lucy) reported from Mississauga, Ontario

    @RogersHelps I spoke with a tech Monday and Tuesday. My area code L5M is having problems

  • heyref88
    AG (@heyref88) reported from Vaughan, Ontario

    @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • PapiLeafs34
    J-E-T-S (@PapiLeafs34) reported

    @TSN_Sports @Rogers nobody likes you but if you got him some ******* help that might change (it definitely won’t 🖕🏻

  • rgross36
    BURNSY99 (@rgross36) reported

    WTF is that dude doing with his TONGUE in the FREAKY ad where he cries MUM? looks like he has saliva dripping off it. SICK man SICK what @ROGERS selling us?

  • FallenStaarrr
    gulab jamun🍉 (@FallenStaarrr) reported

    @Rogers wifi has been down for me all week this is getting so frustrating

  • Georgetown_Jack
    Georgetown Jack (@Georgetown_Jack) reported

    @Rogers how many times do you have to make “notes on the account” before you stop spamming me with calls from your credit operations team looking for someone I don’t know? I have no accounts with you (after switching because of your terrible customer service). Sad

  • Kevin_C889
    Kevin (@Kevin_C889) reported

    @RogersHelps @JMCInformation @RogersHelps you cancelled my phone service without my authorization and now I don’t have network. Can’t call or access internet. Your chatbot drops my place in line after 2 hours. What is customer service

  • onursiezma
    Onur (@onursiezma) reported

    @RogersHelps I have been on hold for 40 f...ing minutes to talk to someone. What a **** company you are!!!

  • sarneckid
    Dean Sarnecki (@sarneckid) reported

    @RogersHelps No - despite talking to IT four times. Also, I have been told I must return old equipment and would be sent a return label 3 times but never received the return label despite having the correct email address - and yes, I have checked spam and junk

  • pianoteacherkim
    🍎 🍏 (@pianoteacherkim) reported

    @RogersHelps outage in Cityplace area downtown Toronto- I have reset the router but it has been out all day. Please advise.

  • HoneyboyWilson6
    Honeyboy Wilson (@HoneyboyWilson6) reported

    @RogersHelps are there any reported issues with the Xfinity app on FireTV? I can’t play anything live or recorded. Added and removed app, rebooted etc etc.

  • Corby_77
    Corby (@Corby_77) reported

    I don't like nor trust Keith Pelley. He's a corporate yes man, MLSE and ownership is more worried about the bottom line than winning a Cup. When the company I worked for 18+ years was bought out by @Rogers it was never the same afterwards, happy I got bought out. #leafs