Rogers Outage Report in Toronto county, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto county, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto county and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Toronto county, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, North York, Woodbridge, Maple, Mississauga, Rexdale, Markham, Scarborough, Vaughan, Thornhill, The Beaches, Downsview and North Park.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto county, Ontario
Latest outage, problems and issue reports in Toronto county and nearby locations:
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Meg
(@CuteBabyBella26) reported
from
Mississauga, Ontario
@Rogers switching to rogers was worst decision I've made. You over charge on bills, offer free devices yet charge for them on bills .your customer service reps are useless, not helpful
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Emily P
(@emilybelle1983) reported
from
Toronto, Ontario
Hey @RogersHelps found a #tablet on the ground outside my kids school and would like to return it to the owner. It's a Rogers SIM card. Talked to live chat and said it can't help. Now I'm on hold! Any #suggestions?
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Julia
(@julescvv) reported
from
Toronto, Ontario
The account is the same it’s not a new account set up. So they punish you for having a plan. Brutal customer service. @rogers
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Jesi
(@lyfzasemicolon) reported
from
Mississauga, Ontario
@RogersHelps is there another outage like the one yesterday? All incoming calls are going to VM & outgoing ones get a busy signal.
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
Feel like in a developing country you’d get better service than if you lived in Toronto and had @rogers Ignite. #day8 lots of visits but nobody capable of fixing! Let’s open lots of tickets though $$$!!
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps anyone willing to help?
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M
(@michaelaaerin) reported
from
Toronto, Ontario
@Rogers needs to help their staff understand customer concerns. 1.5 hours on the phone and NOTHING
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps Pls check your dm. It’s still not fixed. And I might ask you to please put it back to 150MBPS since your service will not be able to provide me 1GB internet speed.
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Cindy
(@cinangel32) reported
from
Toronto, Ontario
@RogersHelps hello! I’m moving in early Dec. I’ll need to transfer my Internet and set up cable (currently obtained via condo). How much notice do you guys require? And there’s still a “moving” service right?
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Samantha B
(@samanthadjb) reported
from
Toronto, Ontario
Love that our @RogersHelps connection had gone down three times in the last hour..good stuff when two people are working from home.
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Mel Barsky
(@melbarsky) reported
from
Vaughan, Ontario
@RogersHelps my friend pays $65 for Ignite500. When I called same day - I was offered $109. I have been a customer for >25 yrs and have multiple services. My friend 2 yrs & only internet. On the phone for 3 hrs with Rogers today and you hung up on me & didn’t call back. Pls call
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@jrovsovskein @RogersHelps It’s awful
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?
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Trevor Scott
(@TrevorSScott) reported
from
Mississauga, Ontario
@rogers - can you please explain to my why the internet in my area is down again. This is a recurring theme it seems every other day. Maybe it’s time for me to cancel all my services and move somewhere else if you cannot provide a reliable service
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Jesi
(@lyfzasemicolon) reported
from
Mississauga, Ontario
@RogersHelps How soon until the problem gets fixed? Outgoing calls get a busy signal & incoming calls go straight to voicemail.
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Julia
(@julescvv) reported
from
Toronto, Ontario
Unbelievable that @rogers would rather cancel my new plan than wave the activation fee. Told me to go in and cancel it wow lol. What is the activation fee for anyway? If I bought out the phone and switched the SIM card there would be no activation fee. Absolutely crazy.
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished
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Garry Marr
(@GarryMarr) reported
from
Toronto, Ontario
Still no service after 24 hours from @Bell_Support. They say wait another 48 hours. In TWO DECADES, @RogersHelps was NEVER this bad. No resolution. No support. No alternative solutions.
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Ro 🐕
(@Ro_Ro_77) reported
from
Toronto, Ontario
@Rogers @Rogers treats loyal existing customers like ****. Offering the best deals to non customers to lure them in. It’s an abusive relationship.
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Otis Redding
(@Dragonforce___1) reported
@heavenxapart I remember they had a deal for first 3 months bill free with a two year contract, they sent me a bill the first month and gave me the runaround when I called them @rogers I will be filing a 6 figure lawsuit and taking your crooked corporation down
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Angie
(@Angie_D21) reported
@RogersHelps anyone available to help me? I've been on hold over 2 hours now 🤪
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neverSTOPsearchingTRUTH
(@MarshanMellow) reported
@RogersHelps I can't call out, text or even dial 611 for tech support
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Sue Maxwell
(@suemaxsue) reported
@RogersHelps Hello! Digital customer experiencing several channels pixelating, cutting in/out for the last week now, so unlikely weather related. Have tried the usual resets & checked all connections. Can you pls advise next steps? TY
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MP
(@mpag22) reported
@RogersHelps is the internet down in Richmond Hill? Not working for me this morning
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Kamal Gautam
(@MotifConsulting) reported
from
Toronto, Ontario
.@Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just nay Canadian telecom company - any company. Ever. How are they still in business?
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Sanchari Nandy
(@NandySanchari) reported
@RogersHelps i have been wrongly charged twice for a tv service that i don’t even have. Called rogers’ customer service twice and no help. Ridiculously, i am charged $125 for nothing. Is this bow you do business @Rogers ??
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neverSTOPsearchingTRUTH
(@MarshanMellow) reported
@RogersHelps I can't tx or call out, or even dial 611 for tech support...started over an hour ago BC my phone was fine until I tried it.
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Aidan Crawford - Virtual Keynotes and Breakouts
(@AidanCrawford) reported
@RogersHelps why do I have to wait for 2 hours on the phone to cancel a service and return a tv box. Why can’t I do it in-store. @CRTCeng do you know about this?
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Pamela ⭐
(@Vivettes) reported
@RogersHelps @Rogers we're into the second week of my entire neighbourhood's home internet turning on and off at random times. Please fix this. I work from home and soon my child will have virtual school. This needs to get fixed and permanently. Thank you.