Rogers

Rogers Outage Report in Toronto county, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto county, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto county and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Toronto county, Ontario 11/18/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Toronto county, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Thornhill, Mississauga, Vaughan, North York, Markham, Maple, Woodbridge, North Park, Concord, York, Etobicoke and Kleinburg Station.

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City Problem Type Report Time
CanadaToronto Internet
CanadaScarborough Total Blackout
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto county, Ontario

Latest outage, problems and issue reports in Toronto county and nearby locations:

  • samshully Samantha B (@samshully) reported from Toronto, Ontario

    @RogersHelps How about increasing product quality? Caring for customers during a pandemic? Literally the worst time for a price increase, disgusting. Doing it while people have no choice because they have to work at home

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps my router crashed yet again this seems to be an everyday occurrence again what gives? It’s putting out signal but it’s not connecting to the internet. It was working just a minute ago. I am sick and tired of this unreliability.

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    My box just went through all the codes and just restarted what just happened? @RogersHelps I am so confused please help.

  • RobertMobilio Robert Mobilio (@RobertMobilio) reported from Vaughan, Ontario

    @UPSHelp_CA, @Brightstar, @RogersHelps — absolute atrocious customer experience with what is supposed to be a replacement phone delivery. Delivery was to arrive yesterday. No signs.. no help being offered until next week. “Investigation” to be launched ...while we wait..terrible

  • debwalke Deborah Walke (@debwalke) reported from Toronto, Ontario

    @RogersHelps NO service in Wilson/Yonge Blvd Area. Many homes without service. What’s is the problem

  • mystylemfj E Riley II (@mystylemfj) reported from Toronto, Ontario

    How does technical support see a problem, yet @Rogers tech comes out and says it's fine but I can't have connection most of the time.. Yet I have to jump thru hoops to get credit for services hummmm @EdwardSRogers

  • bobsakomano azhar (@bobsakomano) reported from Toronto, Ontario

    @TSNTennis why the hell did y’all flip tennis to NASCAR?!? WTF?!? Right at 2-5 Medvedev serving. #UsOpen @Rogers @RogersHelps

  • dan_aversa Daniel Aversa Marketing (@dan_aversa) reported from Vaughan, Ontario

    @Rogers we’ve been experiencing poor internet download and upload speeds lately. Can you help?

  • timmitra Tim Mitra (@timmitra) reported from Toronto, Ontario

    @RogersBiz I have not been able to pay my bill in the iOS app for more than a year. I know your busy, but can you fix that already? I have to pay the bill on the desktop, like an animal.

  • pinkperipatetic ThePinkPeripatetic (@pinkperipatetic) reported from Toronto, Ontario

    Just wow. @RogersHelps call center is by far the WORST call centre experience I have ever had. Spoke with 5 different agents, each equally horrible. At least they are consistent. @Rogers #RogersCanada

  • debwalke Deborah Walke (@debwalke) reported from Toronto, Ontario

    @RogersHelps People need to work. What’s happening in the Wilson/Yonge Blvd area. No service!!!!

  • ambitnpldn ambitnpldn (@ambitnpldn) reported from Toronto, Ontario

    @RogersHelps my ignite wifi has been really slow since this morning. I did try to chat through the website and the person said he will transfer me to someone who handles ignite issue and there was no response after that. Please help!!!!

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps They do have 2 nextbox’s a 1.0 and a 2.0 as well on the main floor but I have never in all my life since this box was brand new when we got it when it came out seen it do that normally like the nextboxes it will just say download.

  • mystylemfj E Riley II (@mystylemfj) reported from Toronto, Ontario

    Most reliable service my A$$ @EdwardSRogers @Rogers you have no problem taking my money monthly yet I can't have relatively stable Internet services! Tired of calling, tired of having to ask for credits, just plain tired.. If nothing else I want to Run this mdm over with my car.

  • mystylemfj E Riley II (@mystylemfj) reported from Toronto, Ontario

    During the worst of the Covid @Rogers gave tv services.. But a subscriber like myself with only internet saw no ease in the monthly bill

  • pinkperipatetic ThePinkPeripatetic (@pinkperipatetic) reported from Toronto, Ontario

    @RogersHelps I got my issue resolved after spending the entire day tryin to get a hold of someone I had the confidence would be able to help me. I got the survey in which I will voice my concerns and suggestions for a better client experience. Would be happy to give u details if you want them

  • ngelsa Elsa Ng (@ngelsa) reported from Markham, Ontario

    @RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?

  • representasian pickle tim (@representasian) reported from Toronto, Ontario

    @RogersHelps It’s all done, only took 2 hours and 15 minutes of my life I’ll never get back. Thanks

  • marksteven69 MarkSteven👨‍❤️‍💋‍👨CANADA 🇨🇦✊🏿💪🏼🌈🙏🏻🌍✝️ (@marksteven69) reported from Toronto, Ontario

    @RogersHelps really disgusted with the service guys - tried to reset box online and says u r experiencing issues - how would I know when u disregard DM messages & there is no way to get a hold of u ...cancellation is pending if I don’t hear a response soon 😒

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @klrobson @RogersHelps This was my experience as well today. The agent would ask me a question and then disappear for 15 minutes. At one point he even started commenting on things that had nothing to do with my issue and then insisted that someone come to my house to fix the issue.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ChillcottJordan Jordan Chillcott (@ChillcottJordan) reported

    @grimsbeard @discord @Rogers I changed the voice channel and it worked!!! Thank you so much. I was losing my mind trying to fix it this morning

  • anniebahra77 Ramanpreet Annie Bahra (@anniebahra77) reported

    @RogersHelps Hi! I've been in queue with Rogers concierge for about an hour now. I understand you all are busy, but don't you think that's a bit too much? Here I thought the concierge number would be dedicated to making longtime customers experience with customer service easier.

  • shawnasativa shawna (@shawnasativa) reported

    @RogersHelps but ignite has been around for AGES now, how is this not a priority?? or allowing customers to save things longer than a year? or finally adding a slow motion feature like on the old boxes? i can’t figure out what these nightly updates do considering nothing ever changes.

  • MY_KINDA_SEX_ED PoliceRefuseToProtectThisDomesticViolenceVictim (@MY_KINDA_SEX_ED) reported

    @RogersBiz I don't even have the energy to call in again to fix it. I'm having to figure out how to file a restraining order after the police refuse to help me. Domestic violence in Canada is a complete joke, there is no help

  • CarrieEdney Carrie Edney (@CarrieEdney) reported

    @Rogers I've been with you for over 20 years, cell phone, home phone, internet and cable. Because your customer service rep made an error I've now lost my home phone # and NO ONE in your ENTIRE company can help me get it back. Why aren't your employees help accountable?

  • canady2019 James Aird, Ed.M (@canady2019) reported

    @Fergy299 @RogersHelps I'm cancelling it right now. I had issues with the phone, Xbox, etc. etc. Good luck!

  • shawnasativa shawna (@shawnasativa) reported

    @RogersHelps are you guys ever planning to fix the abysmal fast forward/rewind function on the ignite boxes? these things update on a daily basis, but nothing ever changes.

  • CoryKearney1 Cory Kearney (@CoryKearney1) reported

    @Rogers_Sucks @RogersHelps The worst customer service ever is going on right now with Rogers customer service agent Rithika from Windsor’s call center. Trying to blackmail me.

  • grimsbeard Grimsbeard (@grimsbeard) reported

    @RogersHelps As this is an internal Rogers issue, it is something you are capable of doing. I will call reach out to them, but this is 100% laziness.

  • BossCanuck Boss Canuck (@BossCanuck) reported

    @Rogers if I upgrade my internet will that help with packet loss?