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Rogers outages and service status in Toronto county, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around Toronto county, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 11, 5:44 PM EDT.
  • 64% Internet (64%)
  • 15% Wi-fi (15%)
  • 8% Phone (8%)
  • 5% TV (5%)
  • 5% E-mail (5%)
  • 3% Total Blackout (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto county, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto county, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Rogers

Rogers is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Toronto county, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Toronto, Mississauga, Scarborough, Toronto county, North York, and Concord.

CityProblem TypeReport Time
Markham Internet 4 hours ago
Toronto Total Blackout 8 hours ago
Toronto E-mail 8 hours ago
Toronto Internet 1 day ago
Toronto Internet 1 day ago
Toronto Internet 1 day ago

Nearby cities with recent reports

Toronto

58 recent signals

8 hours ago
Mississauga

7 recent signals

2 days ago
Markham

1 recent signals

4 hours ago
Scarborough

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto county, Ontario

Latest outage, problems and issue reports in Toronto county and nearby locations:

  • Comradnan
    Adnanas 🐻 (@Comradnan) reported from Toronto, Ontario

    Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

  • simplychowdhury
    S Chowdhury (@simplychowdhury) reported from Mississauga, Ontario

    @Rogers why is your internet so overpriced and service is so poor. Your customer service process requires me to do all the work to troubleshoot and get refunds...it's almost like you have a monopoly & u hate your customers..#rogers @CRTCeng how about stepping in for once.

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    The internet has been down since yesterday evening here @RogersHelps

  • AntoninoLoMona1
    Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

  • ChefBoehmer
    Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

  • kazZtr_
    kasun (@kazZtr_) reported from Toronto, Ontario

    @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

  • codyzaz
    CZ (@codyzaz) reported from The Beaches, Ontario

    @Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED

  • summerofned1
    Flipflops, golf and Browns (@summerofned1) reported from Mississauga, Ontario

    @RogersHelps so far an agent has disconnected my call and now on hold for over 30 minutes with customer service. How much is wrong with Rogers

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

  • ajpeebles
    Andrew Peebles (@ajpeebles) reported from Toronto, Ontario

    @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

  • thomasjayhayes
    Thomas Jay Hayes (@thomasjayhayes) reported from Toronto, Ontario

    My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

  • JonLeeOSC
    Jon Lee (@JonLeeOSC) reported from Toronto, Ontario

    @RogersHelps is there an outage in the Rouge Hill area?

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps 24 hour support-just not 24 hours in a row......

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Loveataurus
    evanspence (@Loveataurus) reported

    @Mar7v8_ @Rogers @RogersHelps Customer care doesn't do ****

  • ehoeve
    ehoeve (@ehoeve) reported

    @RogersHelps why are the "exclusive" plans offered always more expensive then what one is paying? Exclusive offers should ALWAYS BE CHEAPER AND OFFER MORE! Otherwise, its garbage

  • vandana_bhalla
    Vandana Bhalla (@vandana_bhalla) reported

    @Rogers so frustrated with the ongoing issues I have experienced with your customer service and home monitoring system. For the third time I have spent an extended period on hold—this time for over an hour and a half—without being able to reach a representative.

  • wheresrosinow
    Canadian Rositta 🇨🇦 (@wheresrosinow) reported

    @RogersHelps @Rogers Yesterday marked TWO WEEKS of intermittent mostly out Internet, home phone and TV service. Lots of apologies and hours on hold listening to crap muzak. Called customer service and was disconnected. Yesterday's appointment was a phantom, didn't happen. Bell ?

  • maryhanna613
    Mary Hanna (@maryhanna613) reported

    @RogersHelps @Rogers - we've been on hold for 2 hrs every day this week and instead of talking to someone, it hangs up on us. One of your wires is hanging on our property and we need help sorting this out. It is starting to become a hazard. Pls contact us ASAP, thx

  • yidchick
    Alison S. (@yidchick) reported

    @RogersHelps @mattklopot Rogers is bs they don't actually want to help it's lip service

  • sedmak_daniel
    DANIEL Sedmak (@sedmak_daniel) reported

    @RogersHelps @MissMapleCda Internets been down 2 days no update or any help from Shaw/rogers @RogersHelps you suck!!!

  • klassik_empent
    Klassik_empireent (@klassik_empent) reported

    @Rogers your new virtual assistant sucks, bad!

  • _Cole_Smith
    Cole Smith (@_Cole_Smith) reported

    @RodMakeKidsBald @Rogers Less than two days after 1000s of Western Canadian fans travelled to Seattle to support the Jay's and Rogers removes their games from the airways out here. Evil

  • ResearchChat
    Chris Conley (@ResearchChat) reported

    @Yuvrajsv1rk @Rogers When I go in person to a @Rogers store, they won't deal with issues (including cancelling contracts), only sales.