Rogers outages and service status in Toronto county, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 7 outage signals in the last 24 hours around Toronto county, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 5, 6:33 PM EDT.
- Internet (65%)
- Wi-fi (14%)
- Total Blackout (8%)
- TV (6%)
- Phone (3%)
- E-mail (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto county, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto county, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 6: Problems at Rogers
Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Toronto county, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Mississauga, Toronto county, Markham, Vaughan, Scarborough, North York, and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 3 hours ago |
|
Toronto
|
Phone | 6 hours ago |
|
Toronto
|
Total Blackout | 7 hours ago |
|
Toronto
|
Wi-fi | 8 hours ago |
|
Toronto
|
Internet | 13 hours ago |
|
Toronto
|
Internet | 21 hours ago |
Nearby cities with recent reports
62 recent signals
6 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto county, Ontario
Latest outage, problems and issue reports in Toronto county and nearby locations:
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Joe LaFortune (@joe_lafortune) reported from Toronto, OntarioHey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!
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AndreMatthewGordon (@andrematthewg) reported from The Beaches, Ontario@RogersHelps this is ridiculous. No notice or estimate to when my wifi will be back up and running and it’s been the greater part of the evening now night. How is this problem so major that my internet is down for so long but no info?! #RogersOutage
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioNo internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.
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Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario@RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.
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Samantha (@eastyorkcycle) reported from The Beaches, Ontario@RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.
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S Chowdhury (@simplychowdhury) reported from Mississauga, Ontario@RogersHelps what gives your service sucks pls compensate for full month
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Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario@RogersHelps worst customer service, I am never going with rogers ever again
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Thomas Jay Hayes (@thomasjayhayes) reported from Toronto, OntarioMy stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.
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Lucy Park (@Par99661713Lucy) reported from Mississauga, Ontario@erinmariegm @Rogers Now mire than 48 hrs with no internet. Fix it!
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Karen Lopez (@datachick) reported from Toronto, OntarioYet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
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S Chowdhury (@simplychowdhury) reported from Mississauga, Ontario@RogersHelps like clock work one of you your Rogers guy is working on down the street and knocked off everyone's internet on this street, Postal code L5r3n2 DM me if u want address ..get my internet back I am tired of technicians screwing around.
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Perry Schwartz (@PerryS33) reported from Vaughan, Ontario@TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.
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JodyBerkes (@jodyberkes) reported from Toronto, Ontario@RogersHelps I am in north york Bathurst and sheppard my internet is down.
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈 (@JeffersnDarrell) reported from Toronto, Ontario@RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?
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karthick sekar (@karthick_sekar) reported from Mississauga, Ontario@RogersHelps 650 Atwater avenue Mississauga. We still see outages. I am not getting proper response when it will be restored. Your client support doesn’t have any answer. @RogersHelps . Rather then DM, you can provide updates on outage here . You have the address
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Trevor Scott (@TrevorSScott) reported from Lorne Park, Ontario@RogersHelps your customer support is horrible. Spent parts of 2 days on hold & bouncing between depts & received zero answer, promised someone would call back - no one did Called today & was told I could get equipment myself only to be told I can’t because I am a customer
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CHANDORA_pk (@pkchandora) reported from Toronto, Ontario@Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.
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Mark Orlan (@MarkOrlan) reported from Toronto, Ontario@RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.
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Samagra Shukla (@SamagraShukla) reported from The Beaches, OntarioWe have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Solid Shatner (@KarlMagnonMan) reported@RogersHelps I FINALLY got a hold of someone today - that even had English as a FIRST language. Unfortunately, I had to select options to indicate I was BUYING SOMETHING in order to speak with someone LIVE. My other FOUR attempts today were hung up on. Big “F” for Cx Service guys.
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Heather F. (@momluvsfood) reported@RogersHelps @Rogers It’s now a game. 3 hours in the queue yesterday only to be cut off. This morning I called at 9am the time the lines start. I’m still waiting in the queue 2 hours later. What are your metrics, average call delay, first call resolution , cust Sat?
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Molly (@amollymonster) reported@Rogers why have I spent a MONTH trying to get a hold of an actual person to talk to about my account? This is ridiculous.. worst customer service I’ve ever experienced.
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This is getting out of hand (@MaestroVas) reported@RealDonBradshaw @BlueJays @Rogers Are you stupid?
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps Over 2 hours late to meet a 4 hour service window + over an hour on hold 4th event in 5days @Rogers A total service failure every step of the way. Maybe accept that you don’t want me as a customer…multiple services and Businesses since I started with you in 1994
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KookieLuvver (@KLuvver) reported@Travisdhanraj @Bell @Rogers is worse. My visa expired and tried to update. On hold for over 3h. I called to “add” to my package and that’s how I got through. They told me of some offers and I would think about them. Ten mins later, I get emailed details of my new contract! I never confirmed!
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tim smitheman (@tsmitheman) reported@RogersHelps live chat is unable to book a technician to come to my house. Says i need to call the line. Im not doing another 1.5 hour wait. pls help
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Dimitri (@dimitrigeorga) reportedAbsolutely the worst customer service experience @Rogers For what we pay you in Canada it’s ridiculous. As much as you’d like to get rid of paying people your AI “agents” are terrible. Your customer service was awful years ago and it’s gotten even worse.
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Solid Shatner (@KarlMagnonMan) reported@RogersHelps All I want to do is change my address. I’ve been trying to do this since 2021 and your garbage website will NOT let me change it. Your AI said your tech support is 24/7 & every time I request to speak to someone I’m hung up on. This is 100% UNACCEPTABLE.
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Cam (@SpitsLeafsFan) reportedAgain said it before I will keep saying it **** @Rogers @Sportsnet