Rogers outages and service status in Alvinston, Ontario

Problems in the last 24 hours in Alvinston, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alvinston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Alvinston, Ontario

Latest outage, problems and issue reports in Alvinston and nearby locations:

• 
  Dan (@midtownexpress) reported 15 minutes ago from Southwest Middlesex, Ontario

  @RogersHelps I hate complaining to u guys all the time but your chat feature is terrible. They refuse to help. Can we talk thru twitter when u have a moment.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Realtor® Paul 🏠🔑 (@PaulLiberatore) reported 8 minutes ago

  @RogersHelps absolutely terrible “service”. Last 3 days on hold for 3 hours each time just to get the call drop when being transferred for the 3rd time. No service provider should have this as their daily standard. People should find alternatives with a solid CS dept asap.

• 
  Search Navigators (@SearchNavCAN) reported 9 minutes ago

  @RogersHelps 4 hours wait time on the phone? What is your major malfunction. You people are absolute garbage.

• 
  CatastrophiConfusion (@canadianatlarge) reported 9 minutes ago

  @Rogers HELP. We are two struggling seniors, who have a CONTRACT with Rogers Cable. For the love of God, stop adding $5 to our bill whenever TF you feel like it. JFC it's a CONTRACT. One we can barely afford as is. That fraudulent $5 is a meal we have to do without. HELP

• 
  𝗟𝗲𝗲 𝗦𝗼𝗿𝗼𝗰𝗵𝗮𝗻 (@soro77) reported 10 minutes ago

  Hey @Rogers figure your **** out. No internet all day...anyone know @TELUS phone number?

• 
  chillbro (@chillbrobaggins) reported 12 minutes ago

  Every person I dealt with at BMO today, on the phone or in person knew nothing of respect or customer service. Felt like I was talking to @Rogers

• 
  Love My 7 Wood (@LoveMy7Wood) reported 13 minutes ago

  As is usually the case with @Rogers @RogersHelps, I was on the phone trying to get through to technical support for close to an hour and, while on hold, used their Online Chat and arranged in just a couple of minutes to get a service appointment all while still on hold. Their telephone help line is useless. Don’t even bother. Use their online chat.

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 13 minutes ago

  @RogersHelps They couldn’t even take down my phone number on a piece of paper to call me back!!!! A ****🤬🤬🤬🤬🤬🤬 piece of paper!!!

• 
  Grittygirl88 (@grittygirl88) reported 16 minutes ago

  On hold for more than 1 hour on customer care help line. How is this happening that you do not have enough customer care persons? @Rogers

• 
  Trevor Harris (@THarris1519) reported 17 minutes ago

  @RogersHelps @Rogers Cable and Internet have been down for 8 hours, who do I speak to about a credit for loss time?

• 
  Heather F. (@momluvsfood) reported 18 minutes ago

  @RogersHelps @Rogers It’s now a game. 3 hours in the queue yesterday only to be cut off. This morning I called at 9am the time the lines start. I’m still waiting in the queue 2 hours later. What are your metrics, average call delay, first call resolution , cust Sat?