Rogers outages and service status in Alvinston, Ontario

Problems in the last 24 hours in Alvinston, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alvinston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Alvinston, Ontario

Latest outage, problems and issue reports in Alvinston and nearby locations:

• 
  Dan (@midtownexpress) reported 3 minutes ago from Southwest Middlesex, Ontario

  @RogersHelps I hate complaining to u guys all the time but your chat feature is terrible. They refuse to help. Can we talk thru twitter when u have a moment.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael DelPiero (@MikeDelpieroX) reported 4 minutes ago

  @KobiCasey @RogersHelps “Please DM us” = the scripted AI bot response loop. 5 months, no refund, endless hold times, and public replies pretending to care while the real support disappears in private DMs. If Rogers wanted to help, they’d call the customer directly. #Rogers

• 
  D (@thenameisdlo) reported 4 minutes ago

  .@Rogers it takes your online agents to look up when my contract ends and if there is a fee that is associated to temporarily suspending my serivces? The CS has definitely gone down hill....my god.

• 
  HighHorse (@FringyFarm) reported 5 minutes ago

  @Bratt_world @Rogers Fido continued to withdraw money for 7 months after the account was closed from my 86 year old dad until I discovered it while he was in the hospital. Still can't reach them for resolution @FidoSolutions

• 
  PickemMMA (@PickemMMA) reported 7 minutes ago

  @MannySforza @Rogers hey bro, have you filed a CCTS complaint yet?

• 
  Sanka Jayasundera (@Zenblime) reported 8 minutes ago

  @RogersHelps Its on both. I tried doing on the phone and through online and I am not getting feedback on either. I shouldn't be in a situation where a phone with 100% charge dies before I can connect with rogers. My issue is I got a new watch but its not connecting to the plan.

• 
  HockeyBusiness (@HockeyBusiness) reported 10 minutes ago

  Remember when Rogers offered buyouts to half their staff? Well, now, when Rogers customers call in to speak to support, you now get AI ASSISTANTS! Not even live agents! If it was an hour of frustration on the phone before, it's 10 times worse! UNACCEPTABLE! @Rogers

• 
  Elizabeth Bryant (@wheelgirl77) reported 16 minutes ago

  @RogersHelps The outage page is working it says there isn’t one in my area or at my address but my service is down the modem is blinking yellow and I’ve done a complete reset my unplugging the modem from its power source and plugging it back in and it’s still down.

• 
  Elizabeth Bryant (@wheelgirl77) reported 17 minutes ago

  @RogersHelps Talk to the AI is the only advice you can give me? How about fixing this?! Have your tech guys target my building and fix it. I’ve done all the level one tech-support stuff, now it’s on you guys. Why do you always put the onus on the customer to figure it out?

• 
  Kevin Rashidi (@KevinRashidi) reported 20 minutes ago

  @RogersHelps how have I been on hold with you guys for 1.5 hours to get help for my cell phone?? Hire more people this is ridiculous.

• 
  Vicky Mansour (@Vicky_Mansour) reported 23 minutes ago

  @dhewlett @Rogers This sounds like it should be something simple to fix but if they are having this much trouble it might be time to find an alternative provider! Hope you get it sorted for your mum asap!