Rogers outages and service status in Black Diamond, Alberta
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Black Diamond, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Black Diamond, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Free & Fair (@CanadaMate) reported@Rogers what a disappointing experienced conversation with your top rep today. Never have i thought Roger's CS support level has gone to so low quality now What a terrible start of the day speaking to someone from Rogers
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Teresa Spinelli (@TeresaSpinelli) reported@Rogers on hold for over an hour!!! Not acceptable- what happened to the call back feature, or customer service? #Fustrating
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Brad Beaumont (@BradBea18939369) reported@Rogers sitting in hold for last 37 mins waiting to talk to a customer service rep, is wild for what i pay to use your product
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Dog Mom 🇨🇦☘️ (@buzz_because) reported@RogersHelps @faisal_ I waited an hour and a half on support and never did get an answer. Had to hang up because my phone’s battery was drained. Still have no resolution to my issue. You’re not the only one Faisal.
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🍄***H0LI0🍄 (ĭg′nər-əntis Vulgaris) (@CryHardLibtards) reported@Martyupnorth @Rogers gives more to their NEW customers then they do to people who have been with them for 20+ years. worst company in Canada.
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Claudio Fanuzzi (@claudsfanuzzi) reported@RogersHelps Same level of customer service provided here I see I just spent 2 hours on the phone with your incompetent staff feeding me the same script. I have never been more disgusted with a company in my life the level of incompetence and lack of customer service should be studied.
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David "Stargate Genius Leader" Hewlett (@dhewlett) reportedHey, is there a @Rogers nerd out there who wants to help me get my 82 year old mum's internet installed? She's in tech support hell...day two on the phone explaining that you're trying to install the new service at the old address!!? On Stargate I'd just yell at Zelenka...but this is on you!
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SLICK.skr🐡 (@SLICKBLOWFISH) reported@RogersHelps Go **** yourself scammer I’m gonna get you fined
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Thomas Keith 🇨🇦 (@1714tak) reported@RogersHelps @GauravBatish “Feels like customers don’t matter to them at all.” Feels like Gaurav is a bit of a nonexistent idiot-Bot.
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Stuart (@BlueAndWhiteGuy) reported@RogersHelps The issue is getting through and landing with the right person. The only time you guys are interested in putting an outbound call to a customer is when they leave. I got three of them last week after I left, one of them promised that I would not be getting a bill for anything.