Rogers

Rogers Outage Report in Black Diamond, Alberta

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Black Diamond, Alberta 01/06/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ogden_gary Gary Ogden (@ogden_gary) reported

    @RogersHelps Talked to 5 people!! and was then told to call a different number. That number has a 20+ minute wait. Worst customer service I've ever seen

  • ogden_gary Gary Ogden (@ogden_gary) reported

    @RogersHelps what do I have to do to get my install rescheduled? I've contacted live chat 3 times now, and get told to call back later... issues with my account, account is locked etc. Why is this my problem!?!?! Why do I have to call more than once?

  • KathieC094 💙🧡 Hockey Kat 🧡💙 (@KathieC094) reported

    @grounder761 @Rogers Mine froze up last night and it was a very slow restart

  • tweetsforteetz tweetsforteetz (@tweetsforteetz) reported

    @RogersHelps Twice today I tried contacting a CSR, and twice they put me through to retention. While on hold waiting for retention to pick up, I was disconnected. Can anyone on god's green earth who works at Rogers please help me??? I was told to call before next billing period!

  • LTVillan Kul ku kan (@LTVillan) reported

    @Rogers yall are actually terrible, you guys made a mistake, and the costumer has to hold the blame? do better

  • danieljcabrera DJCO (@danieljcabrera) reported

    @RogersHelps I’m trying to contract an additional product into my already existing account account. I have the internet + 2 phone lines and I would like to add TV . Several time trying and I just can’t get C.Service to pickup the phone. The IVR say more than 2 hours of wait line!

  • CvRedblack CBlack (@CvRedblack) reported

    @RogersHelps What information do you require? The computer system in the store blanked out both my credit card number and my partner’s number, as well as the number the service rep input (his own card number).

  • Errwusk Don Traverse (@Errwusk) reported

    @RogersHelps hey there, is internet down in my area? I have no internet

  • JohnLennan5 JohnLennan (@JohnLennan5) reported

    @Rogers I would prefer that you wine and dine me, and also use lube, before I get ****** by your internet services. Absolute trainwreck of a service. Another goddamn outage. **** you.

  • realsarahp1 Sarah Parker (@realsarahp1) reported

    @RogersHelps She is not on Twitter, they did file a complaint