Rogers outages and service status in Drummondville, Quebec

Problems in the last 24 hours in Drummondville, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Drummondville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Spence (@CTVdavidspence) reported 5 minutes ago

  When I worked for @Rogers, all of us had to take customer service training. Even those of us not in public facing jobs. That was more than ten years ago. Just something that came to mind as I spend my second DAY on hold with Rogers tech support.

• 
  Zesty Italian (@twoopmasta) reported 5 minutes ago

  @vladdystepdaddy @Sportsnet Thank god I’m not the only one experiencing this, literally been happening FOR MONTHS you’d think the way @Rogers is gouging people for these services they’d fix an issue like game having no sound. Genuinely pathetic excuse of a company.

• 
  Jeremy Tsoi (@ChopperTsoi) reported 15 minutes ago

  @Rogers I've been on hold for 2 hours waiting for tech support. You are a communications company that seems to think your customers time has zero value. Not even a simple callback option that even banks have. We pay some of the highest rates in the world, but this is what we get

• 
  Officially HarjjiB (@HarjjiB) reported 16 minutes ago

  @RogersHelps I did, and they sided with merchants TOS ( terms of service) and said I don’t have a dispute as the merchant doesn’t offer refunds.. if the merchant offered refunds then why was I disputing the charge

• 
  HockeyBusiness (@HockeyBusiness) reported 18 minutes ago

  Remember when Rogers offered buyouts to half their staff? Well, now, when Rogers customers call in to speak to support, you now get AI ASSISTANTS! Not even live agents! If it was an hour of frustration on the phone before, it's 10 times worse! UNACCEPTABLE! @Rogers

• 
  Konstantin Mingoulin (@KMingoulin) reported 20 minutes ago

  @Rogers I accidentally exposed some rogers cables on my property in mississauga. Im not rogers customer and because of that it seems impossible to contact customer support and you chat bot is useless. How can I contact Rogers?

• 
  Gio (@giovexpo) reported 21 minutes ago

  @RogersHelps Ok You Convinced Me Before I Cancel My Service. I will Call Them

• 
  BrianM (@briangm11) reported 22 minutes ago

  @RogersHelps - First time ever, we've been stood up by your technician. Appt window was noon-4pm. No phone call either. What next? Suppose I need to spend another hour or so calling your "support" line. Ironic the only call received today was from Bell Marketing.

• 
  BrianM (@briangm11) reported 22 minutes ago

  @RogersHelps Thanks, but the @Rogers tech support dept has been so decimated by profit-enhancing layoffs that the task seems insurmountable. We "upgraded" to Xfinity last Aug., but the modem quit twice this week. Each phone call takes 60+ min, and last night we had to quit.

• 
  SCH (@StephenHoltzman) reported 22 minutes ago

  Seriously, @RogersBiz @RogersHelps, three hours on the phone with 4 reps, and even a call to a Rogers Store, and NO one can help me with an email I received from Rogers Business today about my account! @CRTCeng Does anyone know what they are doing at your company?