Rogers outages and service status in Heriot Bay, British Columbia

Problems in the last 24 hours in Heriot Bay, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Heriot Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Heriot Bay, British Columbia

Latest outage, problems and issue reports in Heriot Bay and nearby locations:

• 
  Dylan Jourdain-Mcgrath (@393939_bird) reported 5 minutes ago from Campbell River, British Columbia

  I swear @Rogers executives huff paint thinner before making the rules you can't upgrade if you change your address within the last 30 days however you can buy and add a new phone to your line no problem

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bonnie Lee (@stitchlady) reported 2 minutes ago

  @RogersHelps there seems to be an issue with FF and rewind on recorded shows in the cloud (I have ignite tv). Will it be fixed soon? Trying to watch my recordings and it is very slow to ff or rewind. I already rebooted the modem and the tv box.

• 
  MS Polowin (@realmpolowin) reported 3 minutes ago

  @RogersHelps is an interesting name. I have had the same problem for 4 consecutive days. I get the same answer each time. We’re escalating this and it’s not in your house. But no escalation, just try and get them on the phone. #rogersdoesnthelp

• 
  Pujan Amin (@impuzan_amin) reported 3 minutes ago

  @Rogers Please stop using the Rogers services guys. They are having a really good customer service something like I was chatting with an Rogers Agent since 1.27 PM and still (5:20 PM ) I didn’t get the solution. #worstservice #improveyourselfRogers

• 
  Cranky Cameraman (@crankycameraman) reported 4 minutes ago

  @NelsonHansen64 @Rogers @Bell the stupid dance we all repeat every few years.

• 
  chill1970 (@plsbekindtoall) reported 4 minutes ago

  @RogersHelps So I heard back fairly quickly with the usual we value your service blah blah how can we help then nothing. Shocking. Must be a 5 hr backlog twitter.

• 
  Tara Bennett (@tarabennett77) reported 4 minutes ago

  @jonyx25 @Rogers There will definitely be compensation, but Rigers wants to wait until the problem is resolved. But, no one there can seem to tell me what the problem is.

• 
  Helen (@Quirkycdngirl) reported 12 minutes ago

  Hey @RogersHelps @Rogers I spent an hour and a half ‘chatting’ with one of your help specialists. everything was almost resolved & the chat unexpectedly disconnected. Now I can’t reach anyone. It shouldn’t be this difficult. Beyond frustrating.

• 
  chill1970 (@plsbekindtoall) reported 16 minutes ago

  @RogersHelps Is there an outage or something? Why can I not submit the upgrade?

• 
  Jeff (@photohobbyguy) reported 16 minutes ago

  @rogershelps I have a new phone that the sim card isn’t connecting. Any help?

• 
  Highruler (@HighrulerLive) reported 20 minutes ago

  So, yes, unless you're willing to send a tech out tonight to rectify the awful customer service I've been getting then I'll just wait for Sunday to roll around and see what happens. @RogersHelps