Rogers outages and service status in Medicine Hat, Alberta

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Medicine Hat, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

• 
  Dan Reynish (@DanReynish) reported 43 minutes ago from Medicine Hat, Alberta

  Hey @ShawInfo and @Shawhelp, my internet has been down in #MedHat since 10 pm on Wednesday night. Luckily my phone is through @RogersHelps so I can still go online. Any idea what the problem is?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Randy (@randyvancity) reported 6 minutes ago

  @Millergram33 @Rogers Customer service sucks They got some stupid AI bullshit and when you ask for a live agent it says calls are at a all time high and please call back later. Then hangs up on me. It’s been 2 months now I can never get through 611. I can only get through the chat through the app

• 
  frogy (@CrippledY) reported 13 minutes ago

  Stop sending me pass due bill payments I am only paying @Rogers cause I have to and pay for my subscriptions but after that no one is getting a dime out of me keep these games up and I’m go to Somalia to rot away I will keep giving u sauce and watch u **** it up dummy

• 
  Mitchell Tremblay (@ODSPoor) reported 14 minutes ago

  @OntarioFrugal @RogersHelps Thanks but Rogers won't help me, I owe from decades ago when I became homeless and their cable box was lost. I think chatr or fizz prepaid is my best option... My credit score is the worst it can be. Thank you tho.

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 15 minutes ago

  On hold again with @Rogers as the issue is still not resolved. 18 minutes so far.

• 
  Andrea JA (@Godblessedchild) reported 17 minutes ago

  Trying to reach you since Monday with no response! I urgently need help with a pending move and need internet to work. This customer service is beyond disappointing. Someone needs to contact me ASAP! @Rogers

• 
  Happyinretirement (@Happyinret69930) reported 24 minutes ago

  @RogersHelps sat on hold for Shaw direct service for well over an hour and call dropped. Am now on another long hold. Can you help me over messages?

• 
  GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported 25 minutes ago

  @RogersHelps I called to let Rogers know and they want to have me wait around for three hours and charge me $75. If I’m not home will they come and fix a box of which I am just giving them a courtesy notification and do not need someone to attend my home and it’s not attached to my acct.

• 
  Drandan (@shane_lat) reported 26 minutes ago

  Why ******** are there 99 people waiting in line for chat support!? @RogersHelps

• 
  BNKB (@banknotekb) reported 29 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Daniel R. Wright | SpotWright (@DanielRWright) reported 30 minutes ago

  @RogersHelps @RogersHelps I did not. I've been paying from my bank account for almost 10 years. If you guys have been charging my credit card that long then we have another serious problem. I tried calling you guys but as usual it said you guys were busy and hung up. Customer service 👍🏻