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Rogers outages and service status in Moncton, New Brunswick

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Moncton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 33% Phone (33%)

The latest reports from users having issues in Moncton come from postal codes E1C .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Moncton, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Moncton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 17: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Moncton, New Brunswick

The most recent Rogers outage reports came from the following cities: Moncton, and Dieppe.

CityProblem TypeReport Time
Moncton Internet 10 days ago
Dieppe Phone 18 days ago
Dieppe Wi-fi 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Moncton, New Brunswick

Latest outage, problems and issue reports in Moncton and nearby locations:

  • pdbuick
    Patrick Buick (@pdbuick) reported from Moncton, New Brunswick

    @RogersHelps DNS is broken again. I can't resolve some sites using the Rogers servers, but if I force a different DNS server in nslookup, it resolves just fine. Usually, they end up scheduling a reboot I believe.

  • MichelJMaillet1
    Michel J. Maillet | mjMP 🔑🇺🇸🇨🇦📬 (@MichelJMaillet1) reported from Weldon, New Brunswick

    I’m @MichelJMaillet1 sorry! @RogersBiz ME @MichelJMaillet1 never had any discussion(s), Seen: papers, Pay in me ACME, nothing that says or even comes close as a statement~states US of A out of this discuss, bulletin, or call to discuss Rogers Communications Part in Ship = NO!

  • timbwatkins
    Tim Watkins (@timbwatkins) reported from Moncton, New Brunswick

    Good thing I switched to @VMediaTV which runs on the @RogersHelps infrastructure, now I'm paying 65.00/mo for no service instead of 120.00/mo for no service.

  • vincepower
    Vince Power (@vincepower) reported from Moncton, New Brunswick

    @RogersHelps When I go into downtown Moncton with my new iPhone 12 it switches to 5G but I can’t seem to load any data when I’m on that network. Do I need a new SIM card or something?

  • hotshot8774
    Adam Lund (@hotshot8774) reported from Moncton, New Brunswick

    @mcknight_david @MonctonWildcast @nick_ph7 @alangdon17 @Bell @Rogers That’s very true, and something you don’t think about until u move from the region But streams are a way to watch for sure, but most games that are “regional” are starting at 11pm soooo it’s not the worst haha

  • m_sleblanc
    Michelle (@m_sleblanc) reported from Dieppe, New Brunswick

    @RogersHelps just sent a DM. hoping you can help.

  • PhysicsIsMyGame
    Rusty Shackleford (@PhysicsIsMyGame) reported from Moncton, New Brunswick

    @Rogers This is the third time this week your shotty internet services are down. It's impossible to work from home like this. Your partial credit for every day that it's down doesn't cover mine or my spouse's lost wages. Get it together, please!

  • vincepower
    Vince Power (@vincepower) reported from Moncton, New Brunswick

    Dear @RogersHelps why can I not upgrade my phone within 30 days of changing my address? I’ve been a customer for over 15 years and that loyalty is worthless apparently. This is not how you keep customers. @telusmobility might be getting a new customer tomorrow

  • AspieAndy
    Andrew Wade (@AspieAndy) reported from Dieppe, New Brunswick

    @RogersHelps Hi I was just wondering if there are any known outages in Dieppe, NB? My internet and cable are down and I'm trying to figure out if it's an area issue or if I'm having technical problems. Thanks

  • dougrcollins
    Doug Collins (@dougrcollins) reported from Riverview, New Brunswick

    @RogersHelps Got it working again. Simple fix. Thank you 👍

  • IvanDaigle
    🇨🇦Ivan Daigle 🎤 (@IvanDaigle) reported from Coverdale, New Brunswick

    @hometownhockey_ @DirtCountyConfd @Rogers DAMN STRAIGHT!!!!!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SheriMetcalfe2
    SheMet 🇨🇦 (@SheriMetcalfe2) reported

    @RogersHelps Thank you for responding. I have filled out that form & was given a reference number by back office but Rogers still requires me to call customer service to change account details. This is how I ended up on hold. Im going to try a retail location. Frustrating process!

  • hwspav
    Pav (@hwspav) reported

    @RogersHelps This isn't helpful. Also been on hold for 45 mins now. So happy you guys made cuts. The customer support is too notch. 🙄

  • h81418541
    GrandmaSavage (@h81418541) reported

    @Rogers I suggest you have a real person contact me about illegal charges and no detailed bill this month. I'm filing complaints with CCTS about these two problems. I don't need to change my phone number just because I am Using Rogers services.

  • suefarah_
    Sue Farah (@suefarah_) reported

    .@Rogers @RogersHelps I’ve been trying to get through to a customer service rep for 3 days now to register a move. I’m told the call volume is too high and drops the call after being on hold for hours. At this point, I want to cancel my service.

  • PastorSteve
    Pastor Steve Cioccolanti (@PastorSteve) reported

    T-Mobile In Europe it stands for Terrible-Mobile. Weak to no signal in several countries :( Our Canadian friend no dropout in same places. It’s called @Rogers no one’s ever heard of it, but it works. @TMobile

  • Manansood20
    Manan Sood (@Manansood20) reported

    @Rogers Is this really how you treat your customers? I don’t want to spend another hour waiting to explain the same issue again. Please review my account, remove this disputed charge as promised, and confirm that my account will not be suspended because of it.

  • barrieguynow
    barrieguynow (@barrieguynow) reported

    Wonder if @rogers will ever have a customer service department? Anyone know? Might help their business if they actually hired some customer service reps.

  • Mike_B1984
    M (@Mike_B1984) reported

    @Raptors @Rogers shut down several radio stations across the country to help fund and produce crap like this

  • vanriderfan
    Donald Mitchell (@vanriderfan) reported

    @landoncreasy @Rogers @RogersHelps Yet they love to take our money for their sub par service and crappy sports teams.

  • Mctinyyc
    John Mctaggart (@Mctinyyc) reported

    @RogersHelps seriously 10 minutes to get away from virtual then you say we are busy try and call back later Terrible service as usual