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Rogers outages and service status in Moncton, New Brunswick

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Moncton, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 50% Internet (50%)
  • 50% TV (50%)

The latest reports from users having issues in Moncton come from postal codes E1C .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Moncton, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Moncton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Rogers

Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Moncton, New Brunswick

The most recent Rogers outage reports came from the following cities: Riverview, and Moncton.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Moncton, New Brunswick

Latest outage, problems and issue reports in Moncton and nearby locations:

  • dougrcollins
    Doug Collins (@dougrcollins) reported from Riverview, New Brunswick

    @RogersHelps Got it working again. Simple fix. Thank you 👍

  • hotshot8774
    Adam Lund (@hotshot8774) reported from Moncton, New Brunswick

    @mcknight_david @MonctonWildcast @nick_ph7 @alangdon17 @Bell @Rogers That’s very true, and something you don’t think about until u move from the region But streams are a way to watch for sure, but most games that are “regional” are starting at 11pm soooo it’s not the worst haha

  • MichelJMaillet1
    Michel J. Maillet | mjMP 🔑🇺🇸🇨🇦📬 (@MichelJMaillet1) reported from Weldon, New Brunswick

    I’m @MichelJMaillet1 sorry! @RogersBiz ME @MichelJMaillet1 never had any discussion(s), Seen: papers, Pay in me ACME, nothing that says or even comes close as a statement~states US of A out of this discuss, bulletin, or call to discuss Rogers Communications Part in Ship = NO!

  • PhysicsIsMyGame
    Rusty Shackleford (@PhysicsIsMyGame) reported from Moncton, New Brunswick

    @Rogers This is the third time this week your shotty internet services are down. It's impossible to work from home like this. Your partial credit for every day that it's down doesn't cover mine or my spouse's lost wages. Get it together, please!

  • vincepower
    Vince Power (@vincepower) reported from Moncton, New Brunswick

    Dear @RogersHelps why can I not upgrade my phone within 30 days of changing my address? I’ve been a customer for over 15 years and that loyalty is worthless apparently. This is not how you keep customers. @telusmobility might be getting a new customer tomorrow

  • IvanDaigle
    🇨🇦Ivan Daigle 🎤 (@IvanDaigle) reported from Coverdale, New Brunswick

    @hometownhockey_ @DirtCountyConfd @Rogers DAMN STRAIGHT!!!!!!

  • m_sleblanc
    Michelle (@m_sleblanc) reported from Dieppe, New Brunswick

    @RogersHelps just sent a DM. hoping you can help.

  • pdbuick
    Patrick Buick (@pdbuick) reported from Moncton, New Brunswick

    @RogersHelps DNS is broken again. I can't resolve some sites using the Rogers servers, but if I force a different DNS server in nslookup, it resolves just fine. Usually, they end up scheduling a reboot I believe.

  • AspieAndy
    Andrew Wade (@AspieAndy) reported from Dieppe, New Brunswick

    @RogersHelps Hi I was just wondering if there are any known outages in Dieppe, NB? My internet and cable are down and I'm trying to figure out if it's an area issue or if I'm having technical problems. Thanks

  • vincepower
    Vince Power (@vincepower) reported from Moncton, New Brunswick

    @RogersHelps When I go into downtown Moncton with my new iPhone 12 it switches to 5G but I can’t seem to load any data when I’m on that network. Do I need a new SIM card or something?

  • timbwatkins
    Tim Watkins (@timbwatkins) reported from Moncton, New Brunswick

    Good thing I switched to @VMediaTV which runs on the @RogersHelps infrastructure, now I'm paying 65.00/mo for no service instead of 120.00/mo for no service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • _TheCaptaincs
    Wut? (@_TheCaptaincs) reported

    @RogersHelps Trying to get Rogers to match the price your competition offers. Your staff sit in a room full of other support staff with no mic dampening so that you can barely hear them over the chorus of other terrible employees. And they barely speak English. -10/100 experience.

  • Atul_Prajapati_
    Atul Prajapati (@Atul_Prajapati_) reported

    @RogersHelps Several attempts have been made and It’s been back and forth a lot. Already paid $480 appx in the name of Rogers as they asked but now asking another $333 in a separate email. It’s just a poor customer service with lack of transparency in the process and looks like a classic scam pattern when they keep asking to pay and pay. I entered in a good faith paying month to month basis and that was processed as well. But, it’s been a week they keep asking more and more even though I have a good credit history.

  • JeremyTheJinx
    IdontlikeJello (@JeremyTheJinx) reported

    @RogersHelps Yes they request a fix on your line and you reject them @RogersHelps I'm stuck in the middle younneed to work with @AltimaTel and fix thenlines which are giving me 700 latency

  • starbarry
    Charlotte Clarkson (@starbarry) reported

    @RogersHelps Login works on my computer just not on my phone or the app.

  • JusstineM110
    Justine Morgan (@JusstineM110) reported

    @RogersHelps I upgraded my phone with the save & return program. I need to send my old phone back so I am not charged for it. I have called more than once and one is supposed to be sent and nothing. I have tried calling and the line gets d/c or you're never open. HELP!

  • Antihero_07
    Jean C Rodas (@Antihero_07) reported

    @RogersHelps since 12pm with no internet, it says the network outage in my area is “in progress” every hour and never resolved but you guys don’t miss a minute to over charge for your horrible service.

  • JayJjtml555
    Rick Blaine (@JayJjtml555) reported

    @RogersHelps ..so after 3 months calling and sending emails, ad messaging on here Rogers actually got someone to get it straightened out....So I get my phone today...go to their welcome email and hit the link provided to set up phone...One wd think Rogers would have a link that doesn't go to a webpage of theirs that say 'OOPS..wrong page]..this is a continuation of a very dark insane comedy of errors from these people..How many others got phones and hit the same link and Rogers doesn't fix it???

  • LynnePelser
    Lynne Pelser (@LynnePelser) reported

    @Rogers @CRTCeng Easter weekend. Multiple outages. Inability to worship on any device & zero warning. Why is it Canadians cannot have reliable internet service or choice in providers? Absolute failure @rogers

  • GregPhstevenson
    Greg Stevenson (@GregPhstevenson) reported

    @Rogers and @RogersHelps must have the most useless customer service app and website of a very mediocre Canadian telecom service. Simple customer service requests cannot be done on either. Wonder if they care to respond and fix.

  • SWSniper07
    The Toilet Trader 💙 (@SWSniper07) reported

    @MapleLeafs @Rogers If your customer service puts you on hold for eight hours and Anna can't answer anything what kind of customer service do you have?