Rogers outages and service status in Moncton, New Brunswick

Problems in the last 24 hours in Moncton, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Moncton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Moncton, New Brunswick

The most recent Rogers outage reports came from the following cities: Moncton, and Dieppe.

City	Problem Type	Report Time
Moncton	Internet	19 days ago
Dieppe	Phone	27 days ago
Dieppe	Wi-fi	1 month ago

Community Discussion

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Rogers Issues Reports Near Moncton, New Brunswick

Latest outage, problems and issue reports in Moncton and nearby locations:

• 
  🇨🇦Ivan Daigle 🎤 (@IvanDaigle) reported 43 seconds ago from Coverdale, New Brunswick

  @hometownhockey_ @DirtCountyConfd @Rogers DAMN STRAIGHT!!!!!!

• 
  Andrew Wade (@AspieAndy) reported 4 minutes ago from Dieppe, New Brunswick

  @RogersHelps Hi I was just wondering if there are any known outages in Dieppe, NB? My internet and cable are down and I'm trying to figure out if it's an area issue or if I'm having technical problems. Thanks

• 
  Rusty Shackleford (@PhysicsIsMyGame) reported 16 minutes ago from Moncton, New Brunswick

  @Rogers This is the third time this week your shotty internet services are down. It's impossible to work from home like this. Your partial credit for every day that it's down doesn't cover mine or my spouse's lost wages. Get it together, please!

• 
  Vince Power (@vincepower) reported 22 minutes ago from Moncton, New Brunswick

  @RogersHelps When I go into downtown Moncton with my new iPhone 12 it switches to 5G but I can’t seem to load any data when I’m on that network. Do I need a new SIM card or something?

• 
  Vince Power (@vincepower) reported 27 minutes ago from Moncton, New Brunswick

  Dear @RogersHelps why can I not upgrade my phone within 30 days of changing my address? I’ve been a customer for over 15 years and that loyalty is worthless apparently. This is not how you keep customers. @telusmobility might be getting a new customer tomorrow

• 
  Doug Collins (@dougrcollins) reported 29 minutes ago from Riverview, New Brunswick

  @RogersHelps Got it working again. Simple fix. Thank you 👍

• 
  Michel J. Maillet | mjMP 🔑🇺🇸🇨🇦📬 (@MichelJMaillet1) reported 32 minutes ago from Weldon, New Brunswick

  I’m @MichelJMaillet1 sorry! @RogersBiz ME @MichelJMaillet1 never had any discussion(s), Seen: papers, Pay in me ACME, nothing that says or even comes close as a statement~states US of A out of this discuss, bulletin, or call to discuss Rogers Communications Part in Ship = NO!

• 
  Tim Watkins (@timbwatkins) reported 42 minutes ago from Moncton, New Brunswick

  Good thing I switched to @VMediaTV which runs on the @RogersHelps infrastructure, now I'm paying 65.00/mo for no service instead of 120.00/mo for no service.

• 
  Patrick Buick (@pdbuick) reported 43 minutes ago from Moncton, New Brunswick

  @RogersHelps DNS is broken again. I can't resolve some sites using the Rogers servers, but if I force a different DNS server in nslookup, it resolves just fine. Usually, they end up scheduling a reboot I believe.

• 
  Michelle (@m_sleblanc) reported 44 minutes ago from Dieppe, New Brunswick

  @RogersHelps just sent a DM. hoping you can help.

• 
  Adam Lund (@hotshot8774) reported 55 minutes ago from Moncton, New Brunswick

  @mcknight_david @MonctonWildcast @nick_ph7 @alangdon17 @Bell @Rogers That’s very true, and something you don’t think about until u move from the region But streams are a way to watch for sure, but most games that are “regional” are starting at 11pm soooo it’s not the worst haha

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Hayes (@chrshys) reported 4 minutes ago

  @Rogers phone AI is just plain hanging up on me. What's going on over there guys? Fraud on my account I can't get anyone to deal with so I'm trying to cancel. Agent says, "Too busy, call back later." Comical actually.

• 
  caitlen (@caitlennn) reported 6 minutes ago

  @RogersHelps is there an outage in Brampton? Router is flashing orange & also data is lagging extremely

• 
  Nikki (@NicoletteFuller) reported 7 minutes ago

  absolutely HATE dealing with @Rogers. We went on our trip and had our plans changed around so we wouldn't have a huge phone bill... The sales associate lied to us about what we were getting. Came home to a $500+ bill. Have had the runaround like crazy; the store won't deal with us. Online people couldn't help... had to talk to a phone rep who said they would correct the mistake and only took $60 off the bill... had a normal month of not being anywhere, and STILL my bill is astronomical. I'm so sick and tired of cellphone company reps giving smooth talk, yet the second they screw up and you try to get your money back, you have to jump through fire, talk to 5 different people who say they can't do anything, and still get screwed over. I need a decent Canadian cellphone provider service that isn't going to give us the runaround.

• 
  SJ (@cafveteran) reported 10 minutes ago

  @Rogers you have horrible customer service: 1. Your AI is utterly useless. 2. I call in and have to go through your AI and other prompts only to be told that you cannot handle the call at this time due to high call volume. BS. You don't make people do all that only to tell them that you can't do your jobs. 3. I receive a discount through your Rogers Preferred Program as I'm a veteran. It's through the CF One program. I received not one, but four emails recently to confirm that I am still eligible for the program. Well duh, I'll always be a veteran! 4. I've been trying for over a year to change my address with your various systems, yet you still have my old address. 5. I went into one of your physical stores to try to resolve all of these issues and was told that there was nothing that they could do for me. The gentleman wanted to help, but he showed me where he was restricted by your own systems to fix the problems. 6. This is all on top of your complete and utter failure to safeguard my phone number from being stolen in May 2025 at one of Chatr Mobile kiosks in the St. Laurent Shopping Centre in Ottawa. The thief then went into multiple bank locations and stole $75,000 from me. Police were contacted and have an arrest warrant out for the thief. Get better customer service and protect our privacy.

• 
  fish on (@3dartsforme) reported 11 minutes ago

  @Rogers gee down again for hours, worst inet anywhere

• 
  _.damien5 (@damienvermande5) reported 12 minutes ago

  @RogersHelps the ETA for the fix on the outage keeps getting pushed back, how can I know someone is actively resolving the issue?!?!?

• 
  Casey Kobi (@KobiCasey) reported 12 minutes ago

  @RogersHelps Just recieved a call from Rogers regarding my formal complaint with CCTS in which they offered a vague apology and did not fix the charge against my credit. Filed another complaint with TransUnion

• 
  Thoughts When I'm High (@highafagain) reported 13 minutes ago

  @Rogers your customer service is BS. I have been trying to call for weeks now for something your FAQs and AI can't help with, yet everytime you're experiencing "extremely high call volume" and hang up on me. If you're that busy why don't you HIRE MORE PEOPLE!!!!

• 
  🇨🇦 Shonna 💜TAEMate💎6v6🐥 (@shonna_74) reported 15 minutes ago

  @RogersHelps Well I had no interest all day yesterday. Pretty obvious there was an outage. Still haven't had a call. Please resend the purolator labels.

• 
  OJE (@odugwamen20) reported 19 minutes ago

  @RogersHelps Estimated resolution time for the outage?