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Rogers outages and service status in Moncton, New Brunswick

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Moncton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 30, 1:06 PM EDT.
  • 20% Internet (20%)
  • 20% Total Blackout (20%)
  • 20% Wi-fi (20%)
  • 20% TV (20%)
  • 20% Phone (20%)

The latest reports from users having issues in Moncton come from postal codes E1C and E1G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Moncton, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Moncton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 2: Problems at Rogers

Rogers is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Moncton, New Brunswick

The most recent Rogers outage reports came from the following cities: Dieppe, and Moncton.

CityProblem TypeReport Time
Dieppe Phone 3 days ago
Dieppe Wi-fi 8 days ago
Dieppe Internet 24 days ago
Moncton TV 25 days ago
Moncton Total Blackout 30 days ago

Nearby cities with recent reports

Dieppe

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Moncton, New Brunswick

Latest outage, problems and issue reports in Moncton and nearby locations:

  • MichelJMaillet1
    Michel J. Maillet | mjMP 🔑🇺🇸🇨🇦📬 (@MichelJMaillet1) reported from Weldon, New Brunswick

    I’m @MichelJMaillet1 sorry! @RogersBiz ME @MichelJMaillet1 never had any discussion(s), Seen: papers, Pay in me ACME, nothing that says or even comes close as a statement~states US of A out of this discuss, bulletin, or call to discuss Rogers Communications Part in Ship = NO!

  • IvanDaigle
    🇨🇦Ivan Daigle 🎤 (@IvanDaigle) reported from Coverdale, New Brunswick

    @hometownhockey_ @DirtCountyConfd @Rogers DAMN STRAIGHT!!!!!!

  • m_sleblanc
    Michelle (@m_sleblanc) reported from Dieppe, New Brunswick

    @RogersHelps just sent a DM. hoping you can help.

  • timbwatkins
    Tim Watkins (@timbwatkins) reported from Moncton, New Brunswick

    Good thing I switched to @VMediaTV which runs on the @RogersHelps infrastructure, now I'm paying 65.00/mo for no service instead of 120.00/mo for no service.

  • AspieAndy
    Andrew Wade (@AspieAndy) reported from Dieppe, New Brunswick

    @RogersHelps Hi I was just wondering if there are any known outages in Dieppe, NB? My internet and cable are down and I'm trying to figure out if it's an area issue or if I'm having technical problems. Thanks

  • vincepower
    Vince Power (@vincepower) reported from Moncton, New Brunswick

    @RogersHelps When I go into downtown Moncton with my new iPhone 12 it switches to 5G but I can’t seem to load any data when I’m on that network. Do I need a new SIM card or something?

  • vincepower
    Vince Power (@vincepower) reported from Moncton, New Brunswick

    Dear @RogersHelps why can I not upgrade my phone within 30 days of changing my address? I’ve been a customer for over 15 years and that loyalty is worthless apparently. This is not how you keep customers. @telusmobility might be getting a new customer tomorrow

  • PhysicsIsMyGame
    Rusty Shackleford (@PhysicsIsMyGame) reported from Moncton, New Brunswick

    @Rogers This is the third time this week your shotty internet services are down. It's impossible to work from home like this. Your partial credit for every day that it's down doesn't cover mine or my spouse's lost wages. Get it together, please!

  • dougrcollins
    Doug Collins (@dougrcollins) reported from Riverview, New Brunswick

    @RogersHelps Got it working again. Simple fix. Thank you 👍

  • pdbuick
    Patrick Buick (@pdbuick) reported from Moncton, New Brunswick

    @RogersHelps DNS is broken again. I can't resolve some sites using the Rogers servers, but if I force a different DNS server in nslookup, it resolves just fine. Usually, they end up scheduling a reboot I believe.

  • hotshot8774
    Adam Lund (@hotshot8774) reported from Moncton, New Brunswick

    @mcknight_david @MonctonWildcast @nick_ph7 @alangdon17 @Bell @Rogers That’s very true, and something you don’t think about until u move from the region But streams are a way to watch for sure, but most games that are “regional” are starting at 11pm soooo it’s not the worst haha

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • paulkelly515
    The Original PK (@paulkelly515) reported

    @RogersHelps Never got through and now it’s closed. Not a good system. How many times/nights should I expect to have to call before I get to speak to someone?

  • Sandy_DEWfan
    Sandra A (@Sandy_DEWfan) reported

    @RogersHelps @DarrenOrvis Your self serve options are a mess! I have been able to so far get what I need for service but you do need to do better online. Also when there’s a new modem why can’t you advise loyal customers? Can you tell me what is your latest modem model?

  • Barbergs
    Barbergs (@Barbergs) reported

    @RogersHelps where is everyone at Roger’s? Did everyone quit? I’ve spent 3 weeks on hold to advise of a move tmrw morning without getting a live person that I’m told I have to. Wtf rogers?

  • CanadasLeafs
    Goug Dilmour (@CanadasLeafs) reported

    @johnref59 @RogersHelps The government has let Bell and Rogers monopolize the market and these companies treat us like we are a bunch of donkeys.

  • PaulLiberatore
    Realtor® Paul 🏠🔑 (@PaulLiberatore) reported

    @RogersHelps absolutely terrible “service”. Last 3 days on hold for 3 hours each time just to get the call drop when being transferred for the 3rd time. No service provider should have this as their daily standard. People should find alternatives with a solid CS dept asap.

  • thatgrrl
    Laura Brown 🍁 (@thatgrrl) reported

    @Darth_Pingu @Rogers I worked in call centres in Canada. Most of the clients were US businesses looking for Canadian customer service people because we were nicer, more patient than those in the US. I bet they still do that.

  • CanadasLeafs
    Goug Dilmour (@CanadasLeafs) reported

    @rod_the_bod @Rogers Bell is just as bad, I didn't think Telus offered internet in my area.

  • RickvonStauff
    Richard von Stauffenberg (@RickvonStauff) reported

    @CanadasLeafs @Rogers Rogers & Bell are 2 of the worst companies I've ever had the misfortune to deal with.

  • CanadianPylon
    Orange Cone (@CanadianPylon) reported

    @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

  • viola_s1981
    Viola Sewerynek (@viola_s1981) reported

    @Travisdhanraj @Bell @Rogers is not any better. I tried to cancel my cable and they said I can’t because I have a home phone.