Rogers Outage in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

@RogersHelps Hi I was just wondering if there are any known outages in Dieppe, NB? My internet and cable are down and I'm trying to figure out if it's an area issue or if I'm having technical problems. Thanks

@Rogers This is the third time this week your shotty internet services are down. It's impossible to work from home like this. Your partial credit for every day that it's down doesn't cover mine or my spouse's lost wages. Get it together, please!

@RogersHelps When I go into downtown Moncton with my new iPhone 12 it switches to 5G but I can’t seem to load any data when I’m on that network. Do I need a new SIM card or something?

Dear @RogersHelps why can I not upgrade my phone within 30 days of changing my address? I’ve been a customer for over 15 years and that loyalty is worthless apparently. This is not how you keep customers. @telusmobility might be getting a new customer tomorrow

@mcknight_david @MonctonWildcast @nick_ph7 @alangdon17 @Bell @Rogers That’s very true, and something you don’t think about until u move from the region But streams are a way to watch for sure, but most games that are “regional” are starting at 11pm soooo it’s not the worst haha

@hometownhockey_ @DirtCountyConfd @Rogers DAMN STRAIGHT!!!!!!

I’m @MichelJMaillet1 sorry! @RogersBiz ME @MichelJMaillet1 never had any discussion(s), Seen: papers, Pay in me ACME, nothing that says or even comes close as a statement~states US of A out of this discuss, bulletin, or call to discuss Rogers Communications Part in Ship = NO!

Good thing I switched to @VMediaTV which runs on the @RogersHelps infrastructure, now I'm paying 65.00/mo for no service instead of 120.00/mo for no service.

@RogersHelps just sent a DM. hoping you can help.

@RogersHelps Got it working again. Simple fix. Thank you 👍

@Rogers @Chinatown_SC Rogers is a crooked service provider. They charged me extra and didn’t correct their mistakes after 10 days of raising issue and talking to more than 4 employees and managers.

@RogersHelps any eta on when service will be restored in downtown Toronto? I’ve been without service since before noon today

I have been an @rogers customer for 10+ years and they have the nerve to charge me $59 PER PIECE to install my home monitoring PLUS 200$ per additional piece to suit my new home WOW way to take advantage of a survivor of #domesticviolence

Things must be slow @Rogers. Are profits down? They have called me every day this week thus far trying to lure us back for TV, Internet, Cell. Stop calling me @RogersHelps, I’ll call you if I need you….

@RogersHelps Why isn't the page updated? Never says anything about current outages, internet in Cambridge(Galt) has been out for almost 4 hours.

I don't usually do this, but I've never had a more frustrating customer service experience than I've had with @Rogers over the past week. They couldn't switch my cable + internet services - which required no new equipment - in ONE week...

@rogers has no problem filling the rogers centre but stores won't accept cash for "covid" and safety reasons #povertyshame

con'd... Official! @Rogers @RogersHelps has nickled and dimed a 24 yr client to move to @Bell. Refusing to credit me for every day we had outages! 3 months of daily connection issues is worth a credit of only $234, b/c their system does not sense all outages. Run fast, run far

@FidoSolutions Spoke to Fido on my phone. Very helpful in finding and providing me a solution. @RogersHelps wasn't helpful at all... I can't believe they as the parent Corporation couldn't or wouldn't help me. Customer retention was useless too. @CRTCeng

@RogersHelps spoke to technical department and they don't know if work is being done in our area. I saw 2 rogers trucks down the street and was told by another technical support person there was maintenance being done in the area. They no notice or door hanger as they said. 🤦