Rogers Outage Report in Mont-Royal, Montréal, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Mont-Royal, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mont-Royal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 04: Problems at Rogers
Rogers is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (11%)
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Wi-fi (10%)
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Phone (10%)
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Total Blackout (9%)
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E-mail (4%)
Live Outage Map Near Mont-Royal, Montréal, Québec
The most recent Rogers outage reports came from the following cities: Montréal, Longueuil, Brossard, Laval, Mont-Royal and Blainville.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Phone | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Mont-Royal, Québec
Latest outage, problems and issue reports in Mont-Royal and nearby locations:
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Mario Sagarrica
(@mariuch10) reported
from
Montréal, Québec
@RogersHelps Notifications don’t mention that the only way to get additional data after going over is by changing my monthly plan. That’s a load of crap to have me upgrade my plan and and pay more monthly. 🍌 @Rogers
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Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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RajniApple
(@AppleRajni) reported
from
Montréal, Québec
@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR
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Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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Apocalypesushi
(@apocalypesushi) reported
from
Laval, Québec
Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.
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phyl47
(@phyl47) reported
from
Dollard-Des Ormeaux, Québec
@RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on
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Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
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stacie
(@skarpontinis) reported
from
Laval, Québec
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
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Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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Dave Coleman
(@wrenchsays) reported
from
Dorval, Québec
Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.
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Melo.
(@melojeffrey) reported
from
Montréal, Québec
How ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
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Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Chris P Bacon
(@pozpiggy86) reported
Thanks @Rogers... Your network is so congested and overrun that it simply CANNOT handle delivering me the speed I pay for, but yet I still have to pay for it. What a rip off! #CRTC
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Vic Hughes 🧐
(@Exquisite_246) reported
@RogersBiz @RogersHelps had the absolute worst customer service today. Ridiculous.
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Sheri Walker
(@SheriWalker72) reported
Just experienced the WORST customer service @Rogers @RogersHelps . My bill is more than $400 over what it should be because they say equipment wasn’t returned (this is after waiting more than 3.5 hours on hold). 1/n
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Aesche
(@Aesche) reported
@atinyworldorg @Rogers I once called a chatbot stupid (I was a bit exasperated because I couldn't find another way to formulate a question that the bot didn't understand in three versions) and apparently it was programmed to answer back with "no name calling, please!" 😬😶
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Early Bird
(@earlybirdbrew) reported
@RogersHelps having billing issues for past 3 months, for smart home monitoring device that we returned and rogers can’t locate!! Spend total of 9 hours waiting on the line and talked to 6-7 different agents, but no luck to solve the issue!!!!
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Vic Hughes 🧐
(@Exquisite_246) reported
@RogersHelps After waiting 2hrs for a rep, I got a rep that clearly displayed she didn’t know what she was doing. It took her over an hour for information a very direct issue.. furthermore I asked to escalate and instead was transferred to another live agent….. that hung up.
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King in the North
(@LenzSowavy) reported
@Rogers after being wrongly charged for roaming while on holidays your live agents had me on hold trying to reach a manager and I still could not get one. Poor customer service to a 15+ year customer. Y’all need to make this right or I’m cancelling
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Andy McCann
(@McCanndyTweets) reported
@RogersHelps I sent a DM about 3 hours ago. Still looking for help. Thanks!
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Mikhail&Shenni 🌐 🐬🐶🙏Resist🌊 🇨🇦 🇺🇸 #FB🌐
(@Blueliberals) reported
Dealing with an agent named Ryan on @RogersHelps - he needs a new line of work. Switch to Ignite or tough..'By the way we only support one phone...in a pandemic' You guys are a billion dollar company?
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Leo
(@LeoRacicot) reported
@RogersHelps Hello, I sent a DM into @RogersHelps 25 minutes ago regarding the broadcast of a @umichbball on super sports package channel 435. At halftime the game was dropped for a Barry Bonds documentary. Can someone please fix the channel before this game ends? Thank you.