Rogers outages and service status in Mont-Saint-Hilaire, Quebec

Problems in the last 24 hours in Mont-Saint-Hilaire, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mont-Saint-Hilaire, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Mont-Saint-Hilaire, Quebec

Latest outage, problems and issue reports in Mont-Saint-Hilaire and nearby locations:

• 
  Tim Mitra 💉x4 ❤️🇺🇦 (@timmitra) reported 38 minutes ago from Mont-Saint-Hilaire, Quebec

  @kolpanic @Rogers We drove up from the East Coast with no cell service. Fun! I’ve never used Rogers wired service since the cleaning lady at the Rogers HQ unplugged the cable in the 90’s! Thankfully the Tim Hortons truck stops don’t use Rogers either.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicky Baum (@vickyrobinbaum) reported 7 minutes ago

  @Rogers-My Mom is upset as she waited 37 minutes to find out what channel the ladies US Open tennis is on. Nobody answered. This is entertainment for her. We had a Rogers outage for a full day last week-Internet, cable, phone; the guide button hasn't worked since. Pls help.

• 
  Andrea JA (@Godblessedchild) reported 9 minutes ago

  @RogersHelps I am unable to get through to Rogers from last week concerning my new location and it is impacting my ability to work from home. This is quiet unacceptable. I need help ASAP

• 
  etaimz 🇨🇦 (@etaimz) reported 11 minutes ago

  @Rogers just severely nerfed its rewards program. If you were a loyal customer and accumulated $1,500 in rewards, they are now worth $1,000. This must be some kind of a record. Is @Rogers going to make it right with its most loyal customers?

• 
  Axel (@AX0G0) reported 11 minutes ago

  @Rogers, on hold for 2 hours. Get through to a "customer support specialist" on hold for another hour. The phone then starts ringing and sends me to the rural rogers department. I'm in a wheelchair without a phone. I moved and am trying to setup my services. Awful #Toronto

• 
  Cristina Aiello (@caiello2) reported 12 minutes ago

  @RogersHelps There was no outrage just a technical employee who didn’t want to go the extra mile to help me. TV is fine once I rebooted. Thanks

• 
  JMB (@jmb_photography) reported 13 minutes ago

  How does @Rogers thank a person for being a customer of 20+ years? They tell them that in order to upgrade their phone and add it to their contract, they have to pay double the amount for their plan. “Cheaper” plans don’t allow for phone upgrades. Do better, Rogers. Such a joke

• 
  Doug Rempel (@dougjrempel) reported 16 minutes ago

  @RogersHelps Too late for that… I stayed on hold for over an hour and finally had someone help me! Your company responses are too slow and wait times are too long. There needs to be some drastic changes

• 
  Nick Graham 🆖 (@therevngraham) reported 17 minutes ago

  So, @Rogers I pay a ridiculous price for internet and tv service and I need to speak to a customer service representative at none are available to talk at 11 am in the morning!!! Have you no shame?

• 
  Dman (@mcmanus17) reported 20 minutes ago

  @RogersHelps can you please get your equipment fixed. Having lengthy outages every few days is not acceptable. Keep being told “there’s on outage in your area” without any clarity as to what is happening.

• 
  Clint (@clintculture) reported 20 minutes ago

  @Rogers @RogersHelps Tally of attempts to get this handled to date: 1) 8 calls to the customer service line, each with no help because you don’t get to talk to anyone. Rogers says there are too many calls and won’t let you hold, they kick you off. 1/x