Rogers outages and service status in Nelson, British Columbia

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nelson, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nelson, British Columbia

The most recent Rogers outage reports came from the following cities: Nelson.

City	Problem Type	Report Time
Nelson	Internet	21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thoms Foolery (@ThomsFoolery) reported 6 minutes ago

  @JustMeJamie64 @Rogers Rogers outsources their help desk to someone else. It is not a Rogers employee you are talking to, but a call centre.

• 
  White Chick (@tokebekicittte) reported 8 minutes ago

  @JustMeJamie64 @Rogers Rogers called me earlier today, I’m an ex customer. It was an Indian guy. He said he’d like to offer me half of what I was paying for my cellphone bill then asked me how much I paid. I replied,no, I don’t care and don’t call me back. 😒

• 
  stella vellani (@StellaVellani) reported 8 minutes ago

  @JustMeJamie64 @Rogers Even Banks have customers services in other countries I guess it’s cheaper for them ? not to discriminate but I am paying for a service in Canada I would like them to employ Canadians

• 
  Gry Phyn (@LGBMike) reported 11 minutes ago

  @JustMeJamie64 @Rogers Used to work in call centre's and I can answer this. Lower wages. Cheaper to have phone support in countries that pay WAY LESS THAN CANADA. 2/hour in many places.

• 
  Cristina Aiello (@caiello2) reported 13 minutes ago

  @RogersHelps I got through to a tech after 1 hr & 15 min, was told known outage in area from Aug 17 at 3 pm till tomorrow Aug 18 at 6 pm. Tech didn’t bother to offer any help or investigation noting my history. Tech should be invested in customer service.

• 
  mamma tuch 🇨🇦🇮🇱❤️💙 (@Just_Mamma_Gee) reported 13 minutes ago

  @Rogers would get a lot less hate if a) they got rid of that awful hold music b) they introduced a call back feature @RogersHelps #torturemusic

• 
  Stephen Jackman (@SteveJackman) reported 17 minutes ago

  How in the world did the @CRTCeng allow @Rogers to buy Shaw??? You’re supposed to protect Canadians it’s your only mandate. The service quality is down the shitter in BC on Rogers(Shaw) Internet. Frequent volume changes on upstream and downstream signals. Automated AI support bots that don’t do **** for anyone. There had to be some back room bribes to allow this farcical deal go through.

• 
  Rational Posts™ (@rationalposts) reported 17 minutes ago

  @geoffreyfalk @JustMeJamie64 @Rogers The Capture Regulators Problem.

• 
  🇨🇦 Shonna 💜TAEMate💎6v6🐥 (@shonna_74) reported 18 minutes ago

  @Rogers @RogersHelps The sad part s that your support model changed and has gone completely backwards. On hold for hours, with CSR for hours, on hold 45 mind, xfer twice. The call dropped 3 times! He called me back twice and not the 3rd time. So 3.5 hours wasted. Again! Please help me!

• 
  MTF 🇨🇦 (@EhmTEhf) reported 19 minutes ago

  @JustMeJamie64 @Cdhd123 @Rogers gotta love "one view" no more Vision 21 access. so ya everything needs a manager now. I used to have V21 access and never needed a manager. Unless it was revenue based.