Rogers outages and service status in Shaughnessy, British Columbia

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Rogers generated 2 outage signals in the last 24 hours around Shaughnessy, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 20, 9:04 PM EDT.

Internet (61%)
Wi-fi (20%)
TV (7%)
E-mail (6%)
Phone (6%)
Total Blackout (1%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Shaughnessy, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Shaughnessy	Baseline
Apr 20, 8:00 AM EDT	0	0	0
Apr 20, 8:20 AM EDT	0	0	0
Apr 20, 8:40 AM EDT	0	0	0
Apr 20, 9:00 AM EDT	0	0	0
Apr 20, 9:20 AM EDT	0	0	0
Apr 20, 9:40 AM EDT	0	0	0
Apr 20, 10:00 AM EDT	0	0	0
Apr 20, 10:20 AM EDT	0	0	0
Apr 20, 10:40 AM EDT	0	0	0
Apr 20, 11:00 AM EDT	0	0	0
Apr 20, 11:20 AM EDT	0	0	0
Apr 20, 11:40 AM EDT	0	0	0
Apr 20, 12:00 PM EDT	0	0	0
Apr 20, 12:20 PM EDT	0	0	0
Apr 20, 12:40 PM EDT	0	0	0
Apr 20, 1:00 PM EDT	0	0	0
Apr 20, 1:20 PM EDT	0	0	0
Apr 20, 1:40 PM EDT	0	0	0
Apr 20, 2:00 PM EDT	0	0	0
Apr 20, 2:20 PM EDT	0	0	0
Apr 20, 2:40 PM EDT	0	0	0
Apr 20, 3:00 PM EDT	0	0	0
Apr 20, 3:20 PM EDT	0	0	0
Apr 20, 3:40 PM EDT	0	0	0
Apr 20, 4:00 PM EDT	0	0	0
Apr 20, 4:20 PM EDT	0	0	0
Apr 20, 4:40 PM EDT	0	0	0
Apr 20, 5:00 PM EDT	0	0	0
Apr 20, 5:20 PM EDT	0	0	0
Apr 20, 5:40 PM EDT	0	0	0
Apr 20, 6:00 PM EDT	0	0	0
Apr 20, 6:20 PM EDT	0	0	0
Apr 20, 6:40 PM EDT	0	0	0
Apr 20, 7:00 PM EDT	0	0	0
Apr 20, 7:20 PM EDT	0	0	0
Apr 20, 7:40 PM EDT	0	0	0
Apr 20, 8:00 PM EDT	0	0	0
Apr 20, 8:20 PM EDT	0	0	0
Apr 20, 8:40 PM EDT	0	0	0
Apr 20, 9:00 PM EDT	0	0	0
Apr 20, 9:20 PM EDT	0	0	0
Apr 20, 9:40 PM EDT	0	0	0
Apr 20, 10:00 PM EDT	0	0	0
Apr 20, 10:20 PM EDT	0	0	0
Apr 20, 10:40 PM EDT	0	0	0
Apr 20, 11:00 PM EDT	0	0	0
Apr 20, 11:20 PM EDT	0	0	0
Apr 20, 11:40 PM EDT	0	0	0
Apr 21, 12:00 AM EDT	0	0	0
Apr 21, 12:20 AM EDT	0	0	0
Apr 21, 12:40 AM EDT	0	0	0
Apr 21, 1:00 AM EDT	0	0	0
Apr 21, 1:20 AM EDT	0	0	0
Apr 21, 1:40 AM EDT	0	0	0
Apr 21, 2:00 AM EDT	0	0	0
Apr 21, 2:20 AM EDT	0	0	0
Apr 21, 2:40 AM EDT	0	0	0
Apr 21, 3:00 AM EDT	0	0	0
Apr 21, 3:20 AM EDT	0	0	0
Apr 21, 3:40 AM EDT	0	0	0
Apr 21, 4:00 AM EDT	0	0	0
Apr 21, 4:20 AM EDT	0	0	0
Apr 21, 4:40 AM EDT	0	0	0
Apr 21, 5:00 AM EDT	0	0	0
Apr 21, 5:20 AM EDT	0	0	0
Apr 21, 5:40 AM EDT	0	0	0
Apr 21, 6:00 AM EDT	0	0	0
Apr 21, 6:20 AM EDT	0	0	0
Apr 21, 6:40 AM EDT	0	0	0
Apr 21, 7:00 AM EDT	0	0	0
Apr 21, 7:20 AM EDT	0	0	0
Apr 21, 7:40 AM EDT	0	0	0
Apr 21, 8:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shaughnessy, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, and Bowen Island.

City	Problem Type	Report Time
Vancouver	Internet	11 hours ago
Vancouver	Phone	12 hours ago
Vancouver	Wi-fi	1 day ago
Vancouver	Wi-fi	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

15 recent signals

11 hours ago

North Vancouver

1 recent signals

4 days ago

Community Discussion

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Rogers Issues Reports Near Shaughnessy, British Columbia

Latest outage, problems and issue reports in Shaughnessy and nearby locations:

Jody Vance (@jodyvance) reported 2 minutes ago from Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
⚖️ Justice must be served 🐉 (@heatherdalelaw) reported 4 minutes ago from Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
Jessy (@CoachDhillon) reported 5 minutes ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
b i a ☆ (@biayvr) reported 7 minutes ago from Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
Kiefer Abram (@kikithekrakra99) reported 8 minutes ago from Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
CodeRed333 (@3Code3Red3) reported 15 minutes ago from Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
Ronald Swizzler (@stuffapproved) reported 17 minutes ago from Richmond, British Columbia
@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
CodeRed333 (@3Code3Red3) reported 18 minutes ago from Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
Jay Holtslander (@j_holtslander) reported 19 minutes ago from Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
Jeanne (@Meanchef) reported 21 minutes ago from New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
AM (@_TPE_TW_) reported 27 minutes ago from Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
Sia Adjudani (@Sia_Adjudani) reported 28 minutes ago from Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
Alli Bearinger 🇨🇦 (@Abearinger) reported 42 minutes ago from Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
Sheila Morissette (@sheilamoris) reported 44 minutes ago from Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
Sheila Morissette (@sheilamoris) reported 44 minutes ago from Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
Patrick Pemberton (@P2_602FM) reported 45 minutes ago from New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
Kiefer Abram (@kikithekrakra99) reported 50 minutes ago from Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 50 minutes ago from Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
#IndianStatus531 (@BlueCedarAngel) reported 56 minutes ago from Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
Ronald Swizzler (@stuffapproved) reported 57 minutes ago from Vancouver, British Columbia
@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Ann (@Yvrscribe) reported 10 minutes ago
@RogersHelps my elderly mother's landline doesn't work nor does her TV. Her phone is literally her lifeline. We called and said a technician would come by Tuesday. This is not acceptable. Please help us.
Harshit (@harshitshah436) reported 10 minutes ago
@RogersHelps I’ve been a victim of what appears to be a fraudulent transaction on my Rogers Bank Mastercard. I was forced to withdraw cash from an in-store ATM due to a “digital payment not working” situation, and ended up being charged excessive and undisclosed fees. @Rogers
MO (@mkmaster0003) reported 10 minutes ago
@Rogers @RogersHelps Im very disappointed here with your service my home wifi had been down for 2 days and called for help and still not working a technician came change few wires and said it was a back end problem why am I paying bill if im not getting my service working
Michal (@michal_poterji6) reported 11 minutes ago
@RogersHelps You can fix this I will email them when you can done it
jassully (@jassully1) reported 12 minutes ago
@RogersHelps....seriously? An hour on hold and also 100 deep on your chat support queue??
Deny Sullivan 🇨🇦 (@DenySully) reported 14 minutes ago
Trying to cancel @Rogers plan and the agents keep dropping the call before it can be completed. Always after they pitch counter-offers. Extremely shady
izzy (@purgaytory_) reported 22 minutes ago
@RogersHelps thank you, I rebooted my phone twice and it eventually went away. I'm located in the Fraser Valley in BC, close-ish to the border, however this isn't a problem I've had before.
Kathryn Taylor (@katinedmonton) reported 22 minutes ago
What is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service
travisrenney (@travisrenney) reported 23 minutes ago
@RogersHelps Staff more agents to answer the call volume. Having hold time longer than a few minutes is awful. Imagine you are at the grocery store or the bank and the cashier line is an hour long. Are you going to come back to that store. Are you going to be angry when it’s your turn.
LA Penn (@scarletdiva12) reported 24 minutes ago
@RogersHelps Hi! I recently upgraded my phone online and just transferred the info/activated my SIM but but both phones are now saying "emergency calls only"...can you please help?