Rogers outages and service status in Shaughnessy, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers generated 9 outage signals in the last 24 hours around Shaughnessy, including 9 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 17, 7:37 PM EDT.

Internet (60%)
Wi-fi (15%)
TV (13%)
Total Blackout (6%)
E-mail (3%)
Phone (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Shaughnessy, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Shaughnessy	Baseline
May 16, 9:20 PM EDT	0	0	0
May 16, 9:40 PM EDT	0	0	0
May 16, 10:00 PM EDT	0	0	0
May 16, 10:20 PM EDT	0	0	0
May 16, 10:40 PM EDT	0	0	0
May 16, 11:00 PM EDT	0	0	0
May 16, 11:20 PM EDT	0	0	0
May 16, 11:40 PM EDT	0	0	0
May 17, 12:00 AM EDT	0	0	0
May 17, 12:20 AM EDT	0	0	0
May 17, 12:40 AM EDT	0	0	0
May 17, 1:00 AM EDT	0	0	0
May 17, 1:20 AM EDT	0	0	0
May 17, 1:40 AM EDT	0	0	0
May 17, 2:00 AM EDT	0	0	0
May 17, 2:20 AM EDT	0	0	0
May 17, 2:40 AM EDT	0	0	0
May 17, 3:00 AM EDT	0	0	0
May 17, 3:20 AM EDT	0	0	0
May 17, 3:40 AM EDT	0	0	0
May 17, 4:00 AM EDT	0	0	0
May 17, 4:20 AM EDT	0	0	0
May 17, 4:40 AM EDT	0	0	0
May 17, 5:00 AM EDT	0	0	0
May 17, 5:20 AM EDT	0	0	0
May 17, 5:40 AM EDT	0	0	0
May 17, 6:00 AM EDT	0	0	0
May 17, 6:20 AM EDT	0	0	0
May 17, 6:40 AM EDT	0	0	0
May 17, 7:00 AM EDT	0	0	0
May 17, 7:20 AM EDT	0	0	0
May 17, 7:40 AM EDT	0	0	0
May 17, 8:00 AM EDT	0	0	0
May 17, 8:20 AM EDT	0	0	0
May 17, 8:40 AM EDT	0	0	0
May 17, 9:00 AM EDT	0	0	0
May 17, 9:20 AM EDT	0	0	0
May 17, 9:40 AM EDT	0	0	0
May 17, 10:00 AM EDT	0	0	0
May 17, 10:20 AM EDT	0	0	0
May 17, 10:40 AM EDT	0	0	0
May 17, 11:00 AM EDT	0	0	0
May 17, 11:20 AM EDT	0	0	0
May 17, 11:40 AM EDT	0	0	0
May 17, 12:00 PM EDT	0	0	0
May 17, 12:20 PM EDT	0	0	0
May 17, 12:40 PM EDT	0	0	0
May 17, 1:00 PM EDT	0	0	0
May 17, 1:20 PM EDT	0	0	0
May 17, 1:40 PM EDT	0	0	0
May 17, 2:00 PM EDT	0	0	0
May 17, 2:20 PM EDT	0	0	0
May 17, 2:40 PM EDT	0	0	0
May 17, 3:00 PM EDT	0	0	0
May 17, 3:20 PM EDT	0	0	0
May 17, 3:40 PM EDT	0	0	0
May 17, 4:00 PM EDT	0	0	0
May 17, 4:20 PM EDT	0	0	0
May 17, 4:40 PM EDT	0	0	0
May 17, 5:00 PM EDT	0	0	0
May 17, 5:20 PM EDT	0	0	0
May 17, 5:40 PM EDT	0	0	0
May 17, 6:00 PM EDT	0	0	0
May 17, 6:20 PM EDT	0	0	0
May 17, 6:40 PM EDT	0	0	0
May 17, 7:00 PM EDT	0	0	0
May 17, 7:20 PM EDT	0	0	0
May 17, 7:40 PM EDT	0	0	0
May 17, 8:00 PM EDT	0	0	0
May 17, 8:20 PM EDT	0	0	0
May 17, 8:40 PM EDT	0	0	0
May 17, 9:00 PM EDT	0	0	0
May 17, 9:20 PM EDT	0	0	0

May 18: Problems at Rogers

Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Shaughnessy, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	2 hours ago
Vancouver	TV	2 hours ago
Vancouver	Internet	5 hours ago
Vancouver	Internet	6 hours ago
Vancouver	Internet	9 hours ago
Vancouver	Internet	11 hours ago

Nearby cities with recent reports

Vancouver

25 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Shaughnessy, British Columbia

Latest outage, problems and issue reports in Shaughnessy and nearby locations:

CC (@golfercruz) reported 4 minutes ago from Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
AM (@_TPE_TW_) reported 6 minutes ago from Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
Morgane Oger (@MorganeOgerBC) reported 13 minutes ago from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
Matt Bishop (@MattBishopL3) reported 14 minutes ago from North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
Shan Cajucom (@123shinshan) reported 15 minutes ago from Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
Jay Holtslander (@j_holtslander) reported 20 minutes ago from Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
Riaz Meghji (@RiazMeghji) reported 22 minutes ago from Vancouver, British Columbia
Terrific cause we get to support! @canucks @Rogers @BT_Vancouver
Jenn Della (@JennPWasHere) reported 23 minutes ago from Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
Jody Vance (@jodyvance) reported 31 minutes ago from Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
Benny Yau (@MrBennyYau) reported 31 minutes ago from Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
Marshall Mills (@MarshallsMills) reported 38 minutes ago from Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
Patrick Pemberton (@P2_602FM) reported 38 minutes ago from New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
Elana Shepert 🇺🇦 (@elanashepert) reported 44 minutes ago from Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
Jay Holtslander (@j_holtslander) reported 46 minutes ago from Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
Ronald Swizzler (@stuffapproved) reported 52 minutes ago from Vancouver, British Columbia
@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
Eva Pang (@oneweedram) reported 52 minutes ago from Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
#IndianStatus531 (@BlueCedarAngel) reported 53 minutes ago from Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
Kiefer Abram (@kikithekrakra99) reported 53 minutes ago from Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
Tom Alexander (@_TJAlexander) reported 57 minutes ago from Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
Dusty Kelly (@dustykelly) reported 57 minutes ago from Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

CircularLogic (@CircularLogic89) reported 3 minutes ago
@laurenrjacobs @RogersHelps While a regular mobile SIM might work in a Wireless Home Phone device, that would still be using its original mobile plan. If you wished the WHP service, you would need a new SIM dedicated for that service. It isn't possible to change the SIM's service type.
BatmanAndRobert (@MacDoug1) reported 6 minutes ago
@mikeszeller @Rogers The NEXT box was just plugged into the TV and a cable cord. The Xfinity doesn't work without connecting to Rogers Internet. I already have Bell internet. I'm not paying for a 2nd internet connection just to watch TV. That just seems like a cash-grab for cable-users only.
BtheNorth (@BtheNorth) reported 8 minutes ago
@tobi @Rogers This won’t be a problem anymore once we get those Starlink phones.
y- James (@james161723) reported 9 minutes ago
@Rogers sell the Blue Jays to someone who gives a damn about winning and will fire people for how bad this season has been after last year's magic
Craig DeCraene (@CraigDeCraene) reported 11 minutes ago
@RogersHelps Been down that road, they told me to switch to 3G or use my friends wifi… true story
Robert Hunt (@mrhunt66) reported 12 minutes ago
@RogersHelps No apparent issues. Working now after I reset my modem
White Morpheus (@_slime_man) reported 13 minutes ago
@RogersHelps I'll be sure to give that a go when I have cell service again
shehtazruslan.eth (@shehtazruslan) reported 16 minutes ago
@RogersHelps i called and asked to cancel my account at the end of the current billing cycle last month but you guys are still trying to charge me for the internet bill of this month, the modem is already on its way to be returned, whats the deal with this new scam?
💖✨Wendy✨💖 (@napruneat) reported 18 minutes ago
@toddtalbot07 @Sportsnet @Rogers Yes, I am having the same issue, with my Rogers 😠
Greg Rieben (@gregrieben) reported 21 minutes ago
@RogersHelps yes I do. I'm still on hold. I set up a second mobile service on my account. I transferred the number to the new phone but the old provider (Fido - you/Rogers) does not have any confirmation that the number has been transferred to a new service provider.