Rogers outages and service status in Shaughnessy, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 6 outage signals in the last 24 hours around Shaughnessy, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 18, 4:05 PM EDT.
- Internet (61%)
- Wi-fi (16%)
- Total Blackout (8%)
- TV (7%)
- Phone (5%)
- E-mail (2%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Shaughnessy, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Rogers
Rogers is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shaughnessy, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, Burnaby, North Vancouver, Bowen Island, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 1 hour ago |
|
Vancouver
|
Internet | 2 hours ago |
|
Vancouver
|
Total Blackout | 5 hours ago |
|
Richmond
|
Internet | 6 hours ago |
|
Vancouver
|
Wi-fi | 7 hours ago |
|
Vancouver
|
Total Blackout | 20 hours ago |
Nearby cities with recent reports
16 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Shaughnessy, British Columbia
Latest outage, problems and issue reports in Shaughnessy and nearby locations:
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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AM (@_TPE_TW_) reported from Burnaby, British ColumbiaI want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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crankin (@rankinacameron) reported from Vancouver, British Columbia@Rogers whats up wireless sucks so bad
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#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Jessy (@CoachDhillon) reported from Richmond, British Columbia@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps I had the issue pre-@1111Resolver
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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magenta72 (@valleylily56) reported@Rogers has offshored their customer service since that last time I needed service. Was on hold for about 2 hrs. Not pleased at all!!! Raising prices across the board for media they provide. Loss of Canadian jobs. @CRTCeng @MarkJCarney
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MTF 🇨🇦 (@EhmTEhf) reported@JustMeJamie64 @Rogers There was a documentary a while back which companies use AI to change and hide most of their foreign employee's accents. This has been a trend for most big Canadian companies hosting their support in these countries.
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Don Bradshaw (@RealDonBradshaw) reportedKudos to @JoeyVotto for actually discussing Vlad’s struggles as a real problem, and actually posing possible solutions. Those inside the @Rogers @Sportsnet Mothership are all just waiting for him to break out of his ‘funk’, as if it was a week-long slump. #BlueJays #BlueJays50
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Tracey Brooks (@Traceybaby) reported@RogersHelps 2+ hours on hold and the call is dropped. Called today several times and they don't even connect you due to high volume of calls. Arrangements were made but not honored. Absolute Garbage Service!
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stella vellani (@StellaVellani) reported@JustMeJamie64 @Rogers Even Banks have customers services in other countries I guess it’s cheaper for them ? not to discriminate but I am paying for a service in Canada I would like them to employ Canadians
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BBrewda (@BBrewda) reported@RogersHelps But no one answered when I was on hold. The automated response after 3 hours just told me you are experiencing high call volumes and then said have a good day and ended the call. This is poor customer service. How about calling me and I will graciously put you on hold for 3 hours
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Angie (@AngieM16) reported@JustMeJamie64 @Rogers Telus union isn't even allowed to say out loud the number of employees they still have in Canada, it's lower each contract negotiation even though number of errors by offshore reps is significantly higher
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Jacqui (@JacquiKJanes) reported@JustMeJamie64 @Rogers Interesting since @Rogers says none of its call centres are outside of Canada - Rogers Communications states that its customer service call centres are 100% based in Canada.
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Cristina Aiello (@caiello2) reported@Rogers Not so reliable, my cable keeps cutting out since July 24/26, 3 service calls since then but today Aug 17/26 it cut out again. Called bulk rate # 1-855-256-0052 on hold forever, finally hung up. Bulk service # 934761297. Can you help?
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not ali (@paigeslesb) reportedrogers is absolute dog **** rn. @Rogers FIX YOUR **** my service is so slow 😒