Rogers outages and service status in Shaughnessy, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 6 outage signals in the last 24 hours around Shaughnessy, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 17, 4:46 PM EDT.
- Internet (63%)
- Wi-fi (15%)
- TV (8%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (2%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Shaughnessy, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Rogers
Rogers is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shaughnessy, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Bowen Island, Richmond, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Wi-fi | 4 hours ago |
|
Vancouver
|
Wi-fi | 7 hours ago |
|
Vancouver
|
Internet | 7 hours ago |
|
Vancouver
|
Wi-fi | 8 hours ago |
|
Burnaby
|
Internet | 9 hours ago |
|
Vancouver
|
Internet | 23 hours ago |
Nearby cities with recent reports
23 recent signals
3 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Shaughnessy, British Columbia
Latest outage, problems and issue reports in Shaughnessy and nearby locations:
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Cameron Williams (@Wasgo) reported from Vancouver, British Columbia@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
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CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Jessy (@CoachDhillon) reported from Vancouver, British ColumbiaCancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British ColumbiaHe it’s @Rogers down again in #yvr ????
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps I had the issue pre-@1111Resolver
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Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Jua (@juadog) reported from Vancouver, British Columbia@gmbutts @Rogers I did that once, years ago. Never again.
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AM (@_TPE_TW_) reported from Burnaby, British ColumbiaI want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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Riaz Meghji (@RiazMeghji) reported from Vancouver, British ColumbiaTerrific cause we get to support! @canucks @Rogers @BT_Vancouver
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Benny Yau (@MrBennyYau) reported from Vancouver, British ColumbiaAnd then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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crankin (@rankinacameron) reported from Vancouver, British Columbia@Rogers whats up wireless sucks so bad
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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GM789 🇨🇦 (@mic56key) reported@BlueJays @rogers @sportsnetpr ditto.. never going to happen
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Arsalan S. (@arsalansaleem_) reported@RogersHelps @RogersHelps so update, my 2g plan is not updated from last 5 days apparently because tv box was not received by Rogers, mentioned by CS, i just received email from rogers that box is received, but I still don’t see my plan getting updated. What a pathetic service #Rogers #****
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Michael DelPiero (@MikeDelpieroX) reported@TFCin110 @Rogers @RogersHelps Not necessarily by phone. Rogers has to work with you and respond to CCTS within 20 days. Document every failed attempt to get help—it’s evidence. In short: CCTS is free for you, but Rogers pays $ for each accepted complaint. So there’s definitely an incentive to resolve it ASAP
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PattyD_fore (@bigweeels) reported@RogersHelps Your new AI virtual assistant is absolutely terrible. It took me three phone calls and at least four if not, five times as long to simply pay a bill today than it used to take me when I used to just go through the phone prompts using my keypad. What are we doing here
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Pav (@hwspav) reportedWorst customer service from @Rogers @RogersHelps . On hold for 90 mins. First person had mo clue and the second person makes up a outage to explain my issue. When asked where the outage is posted he disconnected the call. Absolutely shameful how Rogers treats their customers
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Tyler Higgs 🇨🇦🌻 (@UberJumper) reportedDid you know that your calls get cut with @Rogers support when they go over 5 hours long? Going on 9 hours with @Rogers support over the last 2 days.
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Taylor 🍝 (@taytaygood23) reportedWhy is the wait time so ridiculously long. I have been on hold for over an hour and a half now. This is absolutely ridiculous. Paying this much money a month for absolutely no service. @RogersHelps
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🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reportedMake that 55 minutes now. Watch here for an update on @Rogers @RogersHelps "customer service".
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Arsalan S. (@arsalansaleem_) reported@RogersHelps i have switched my plan and its not yet reflected, agents get connected after listening to the issue they try to transfer to other dept and disconnect call, i yest got tv box and not modem, i am on prorata from last plan which is priced at full, i am so disappointed.
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politics and cinema (@tncinepol) reported@Rogers wtf is happening with your customer care! Cant even connect to them, always just your ai is answering and after waiting for more than 15minutes it said just call me later and cut the busy. Do you even have a customer service? If i move to bell you beggars will keep bugg.