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Rogers Outage Report in Shaughnessy, British Columbia

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Shaughnessy, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Rogers

Rogers is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Shaughnessy, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, North Vancouver, Bowen Island, Burnaby, and New Westminster.

CityProblem TypeReport Time
Vancouver Internet 2 days ago
Vancouver Internet 3 days ago
Vancouver Internet 3 days ago
Vancouver Internet 3 days ago
Vancouver Internet 4 days ago
Vancouver Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Shaughnessy, British Columbia

Latest outage, problems and issue reports in Shaughnessy and nearby locations:

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Richmond, British Columbia

    @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

  • jodyvance
    Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia

    @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

  • heyericm
    Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

  • oneweedram
    Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • Abearinger
    Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

  • RiazMeghji
    Riaz Meghji (@RiazMeghji) reported from Vancouver, British Columbia

    Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • Rparmarr89
    Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia

    @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • biayvr
    b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • canguy69
    IHaveInternetBalls (@canguy69) reported

    @Rogers Yep. Doesn’t help. Been a week waiting for order to process. No estimate. No communication. Had this been mentioned during upgrade process I could have went to Apple instead. Who knows how long? Not me. Apparently not Rogers.

  • TracyTFung
    Tracy T-Fung 🇨🇦 🌻 (@TracyTFung) reported

    @RogersHelps It dropped again 😐 Acct # 239 137791 704 what else do you need for setting up diagnostics? It has just now come back up again. During last week very annoying as the internet outage is long enough to drop at home work virtual meetings.

  • rdominicb17
    Neymar (@rdominicb17) reported

    @RogersHelps Rogers my internet has been down for almost 10 hours now. Kitchener area near Fairview mall. Called twice and no help at all.

  • docgirl58
    Darlene Davey (@docgirl58) reported

    @RogersHelps we have an appointment scheduled for Monday and I KNOW YOU WILL TEXT US AND CANCEL IT. WHAT DO YOU SUGGEST WE DO?🤬

  • marilyn_tassone
    Marilyn Tassone (@marilyn_tassone) reported

    @RogersHelps What’s sad is that youre putting out commercials of your commitment to improving. And it’s worse!! Corrupt liars!Countless hours on the phone, hours with techs and no still no cable! Customers should not have to work and beg for a service they’re paying for. IM DONE!!😡🤬

  • GodinhoJerry
    Jerry Godinho (@GodinhoJerry) reported

    @RogersHelps No one showed up and then the excuse i got was i was not at home this is not good not the way to treat a customer of two decades

  • stevevrporter
    Steve Porter (@stevevrporter) reported from Winnipeg, Manitoba

    @RogersHelps not loving that you’re charging me $10 to transfer an eSIM to my new phone. Feels like an unnecessary fee considering I’m a customer in good standing. Good for your bottom line I guess.

  • marilyn_tassone
    Marilyn Tassone (@marilyn_tassone) reported

    @RogersHelps I’ve given you ample opportunities over the years! Today was the last straw! I’ve never, ever experienced such horrible customer service! You can put out as many ads about your improved customer service. ITS WORSE THAN EVER!!! You don’t deserve my money!! Time for a new provider!

  • iris4405
    Iris Fontaine (@iris4405) reported

    @RogersBiz @caliber_comms pull these dam things down people if there are any in your area, do not let them stand !!!!!

  • NancyMaskus
    Nancy (@NancyMaskus) reported

    @RogersHelps @MLB shameless to the fans to sell out to apple. Totally unnecessary to blackout the games to PAYING customers of Sportsnet. I am sure you need the money from apple though. Love that!