Rogers outages and service status in Shaughnessy, British Columbia

No problems detected

If you are having issues, please submit a report below.

Rogers generated 1 outage signal in the last 24 hours around Shaughnessy, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 30, 10:45 AM EDT.

Internet (59%)
Wi-fi (18%)
TV (11%)
E-mail (5%)
Total Blackout (5%)
Phone (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Shaughnessy, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Shaughnessy	Baseline
May 30, 2:40 AM EDT	0	0	0
May 30, 3:00 AM EDT	0	0	0
May 30, 3:20 AM EDT	0	0	0
May 30, 3:40 AM EDT	0	0	0
May 30, 4:00 AM EDT	0	0	0
May 30, 4:20 AM EDT	0	0	0
May 30, 4:40 AM EDT	0	0	0
May 30, 5:00 AM EDT	0	0	0
May 30, 5:20 AM EDT	0	0	0
May 30, 5:40 AM EDT	0	0	0
May 30, 6:00 AM EDT	0	0	0
May 30, 6:20 AM EDT	0	0	0
May 30, 6:40 AM EDT	0	0	0
May 30, 7:00 AM EDT	0	0	0
May 30, 7:20 AM EDT	0	0	0
May 30, 7:40 AM EDT	0	0	0
May 30, 8:00 AM EDT	0	0	0
May 30, 8:20 AM EDT	0	0	0
May 30, 8:40 AM EDT	0	0	0
May 30, 9:00 AM EDT	0	0	0
May 30, 9:20 AM EDT	0	0	0
May 30, 9:40 AM EDT	0	0	0
May 30, 10:00 AM EDT	0	0	0
May 30, 10:20 AM EDT	0	0	0
May 30, 10:40 AM EDT	0	0	0
May 30, 11:00 AM EDT	0	0	0
May 30, 11:20 AM EDT	0	0	0
May 30, 11:40 AM EDT	0	0	0
May 30, 12:00 PM EDT	0	0	0
May 30, 12:20 PM EDT	0	0	0
May 30, 12:40 PM EDT	0	0	0
May 30, 1:00 PM EDT	0	0	0
May 30, 1:20 PM EDT	0	0	0
May 30, 1:40 PM EDT	0	0	0
May 30, 2:00 PM EDT	0	0	0
May 30, 2:20 PM EDT	0	0	0
May 30, 2:40 PM EDT	0	0	0
May 30, 3:00 PM EDT	0	0	0
May 30, 3:20 PM EDT	0	0	0
May 30, 3:40 PM EDT	0	0	0
May 30, 4:00 PM EDT	0	0	0
May 30, 4:20 PM EDT	0	0	0
May 30, 4:40 PM EDT	0	0	0
May 30, 5:00 PM EDT	0	0	0
May 30, 5:20 PM EDT	0	0	0
May 30, 5:40 PM EDT	0	0	0
May 30, 6:00 PM EDT	0	0	0
May 30, 6:20 PM EDT	0	0	0
May 30, 6:40 PM EDT	0	0	0
May 30, 7:00 PM EDT	0	0	0
May 30, 7:20 PM EDT	0	0	0
May 30, 7:40 PM EDT	0	0	0
May 30, 8:00 PM EDT	0	0	0
May 30, 8:20 PM EDT	0	0	0
May 30, 8:40 PM EDT	0	0	0
May 30, 9:00 PM EDT	0	0	0
May 30, 9:20 PM EDT	0	0	0
May 30, 9:40 PM EDT	0	0	0
May 30, 10:00 PM EDT	0	0	0
May 30, 10:20 PM EDT	0	0	0
May 30, 10:40 PM EDT	0	0	0
May 30, 11:00 PM EDT	0	0	0
May 30, 11:20 PM EDT	0	0	0
May 30, 11:40 PM EDT	0	0	0
May 31, 12:00 AM EDT	0	0	0
May 31, 12:20 AM EDT	0	0	0
May 31, 12:40 AM EDT	0	0	0
May 31, 1:00 AM EDT	0	0	0
May 31, 1:20 AM EDT	0	0	0
May 31, 1:40 AM EDT	0	0	0
May 31, 2:00 AM EDT	0	0	0
May 31, 2:20 AM EDT	0	0	0
May 31, 2:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shaughnessy, British Columbia

The most recent Rogers outage reports came from the following cities: Burnaby, Vancouver, Richmond, and North Vancouver.

City	Problem Type	Report Time
Burnaby	Internet	16 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
Burnaby	Internet	3 days ago

Nearby cities with recent reports

Vancouver

9 recent signals

1 day ago

Burnaby

2 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Shaughnessy, British Columbia

Latest outage, problems and issue reports in Shaughnessy and nearby locations:

Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported 1 minute ago from Vancouver, British Columbia
He it’s @Rogers down again in #yvr ????
⚖️ Justice must be served 🐉 (@heatherdalelaw) reported 3 minutes ago from Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
Ameer Z. (@1RovingNomad) reported 4 minutes ago from North Vancouver, British Columbia
Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
Vasily Podgoalzin (@Rparmarr89) reported 10 minutes ago from Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
b i a ☆ (@biayvr) reported 12 minutes ago from Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
Kiefer Abram (@kikithekrakra99) reported 13 minutes ago from Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
Matt Bishop (@MattBishopL3) reported 17 minutes ago from North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
Marshall Mills (@MarshallsMills) reported 18 minutes ago from Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
Trevor (@EastvanTrev) reported 20 minutes ago from Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
RuthlessBC (@RuthlessBC) reported 28 minutes ago from North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
Marian S. (@MarianRLS1985) reported 32 minutes ago from Vancouver, British Columbia
@RogersHelps services are down again. 😑
Morgane Oger (@MorganeOgerBC) reported 33 minutes ago from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
Kevin (@604kev) reported 38 minutes ago from New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
Kiefer Abram (@kikithekrakra99) reported 39 minutes ago from Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
kelly (@kellymanloves) reported 48 minutes ago from Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
Patrick Pemberton (@P2_602FM) reported 53 minutes ago from New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
Shan Cajucom (@123shinshan) reported 55 minutes ago from Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
AM (@_TPE_TW_) reported 55 minutes ago from Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
Jenn Della (@JennPWasHere) reported 56 minutes ago from Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
Sheila Morissette (@sheilamoris) reported 58 minutes ago from Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Michael DelPiero (@MikeDelpieroX) reported 23 seconds ago
@KobiCasey @RogersHelps “Please DM us” = the scripted AI bot response loop. 5 months, no refund, endless hold times, and public replies pretending to care while the real support disappears in private DMs. If Rogers wanted to help, they’d call the customer directly. #Rogers
Jessica ⚕ (@La_PsyChiq) reported 1 minute ago
@nestapendragon @Rogers Don't look at me...I get 𝘮𝘺 terrible customer service from @TELUS
𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported 3 minutes ago
@RogersHelps Yes, I was using the app and only got error messages. I got the modem set up finally after nearly 3hrs, 1hr hold yesterday, and multiple days trying. Your support member was amazing though once I got through. I spend a lot on your services, hire more people.
SLICK.skr🐡 (@SLICKBLOWFISH) reported 4 minutes ago
@RogersHelps Go **** yourself scammer I’m gonna get you fined
BrianM (@briangm11) reported 4 minutes ago
@RogersHelps @Rogers Had a home tech support visit for yesterday to check and maybe replace the modem, but the guy stood us up, didn't even call. This isn't something the twitter team can fix, so we have to try the phone again. Ironic the only call we got yesterday pm was from Bell Canada Marketing!!
King Jr (@JrOsoarrogant) reported 9 minutes ago
Damn wtf @Rogers whats up with ya’ll network I ain’t got no data since yesterday
Yogi (@TheYogiPatel) reported 10 minutes ago
Just to inform you guys @Rogers - if a real human is reading this. Your online customer services need to include real humans. The AI assistant doesnt resolve any issue. I have to now visit a nearby outlet to get my issue resolved.
Madam Boring (@Carleey) reported 11 minutes ago
@RogersHelps Yeah we returned the modem back in January. There were no other devices. When I called yesterday they said we weren't in contract and have to pay the overdue bill before they can cancel again. Do you keep records of all phone calls so I can get them to check December?
Bonnie Lee (@stitchlady) reported 13 minutes ago
@RogersHelps It’s fine to empower your customers, but it’s extremely poor Customer Service when they cannot reach anyone on the phone without being on hold for an hour. There is no excuse for that. We are paying very high prices for the services you provide in Canada.
Chiranjeevi Nagiredd (@chirutweet) reported 16 minutes ago
@RogersHelps Yes my account is set up now. I just have issues with my activation charges.