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Rogers Outage Report in Shaughnessy, British Columbia

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Shaughnessy, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Rogers

Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Shaughnessy, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, Bowen Island, and New Westminster.

CityProblem TypeReport Time
Vancouver Internet 17 hours ago
Vancouver Phone 21 hours ago
Vancouver Internet 1 day ago
Vancouver Wi-fi 3 days ago
Vancouver Internet 3 days ago
Vancouver Wi-fi 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Shaughnessy, British Columbia

Latest outage, problems and issue reports in Shaughnessy and nearby locations:

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

  • Nic_Amaya
    Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • MarianRLS1985
    Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • 1RovingNomad
    Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • heatherdalelaw
    ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • Tak_Tkk
    #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • rankinacameron
    crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

  • elanashepert
    Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia

    @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • CoachDhillon
    JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • juadog
    Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • MattBishopL3
    Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • EastvanTrev
    Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • 604kev
    Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • cho_to_doji
    Ch To Doji (@cho_to_doji) reported

    @RogersHelps Problem solved... Cancelled services with Rogers...apparently I'm not the only one having issues, not the only one receiving no help, not the only one that cancelled services

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported

    @Rogers as the owner of Sportsnet, you disgust me with the amount of gambling ads you have on during these playoffs. As a customer of your wireless service, I have doubt in you going forward you're no better than a ****** dealer. People don't need that vice jammed down them!

  • por_qpine
    Myles (@por_qpine) reported

    @RogersHelps Been experiencing intermittent packet loss the past week on my Rogers high Speed. I've tried calling in, but your support hangs up after a lengthy wait? Constant hiccups of 5-10% packet loss makes the service useless for VOIP/vid calls/gaming/etc., what gives?

  • RobMason66
    Rob Mason (@RobMason66) reported

    @RogersHelps Hello, I got your message, your customer service rep looked into this for us with my wife and I on speaker and said there is absolutely nothing he could do to save us anything! So Do we have to look into different options now from somewhere else?

  • Hockey_Maniac7
    Hockey_Maniac7 (@Hockey_Maniac7) reported

    @RogersHelps so my internet is down for two hours I call tech support and the wait is 3 hours No info on why internet down in East Ottawa anywhere This is unacceptable!

  • slimskatey66
    Joe Debrincat (@slimskatey66) reported

    I woke up at 7 am for the Spurs match. Internet is down. When the internet is down that means the phone and TV service is also down. I’ve watched the premier league on my phone all morning. Called Rogers and my postal code has an issue. Sort it out @RogersHelps

  • cho_to_doji
    Ch To Doji (@cho_to_doji) reported

    @RogersHelps Still no help from Rogers... The tech of course said it's not an equipment malfunction

  • VaidSuruchi
    S V (@VaidSuruchi) reported

    @ac77 @RogersHelps What a lovely reply I get from @RogersHelps .. the ticket I opened yesterday after spending 2 hours on the phone has been closed without fixing the issue or even checking with me if issue still exists.. wow

  • yawdis
    Yawdi's® (@yawdis) reported

    @RogersHelps have spent a total of 1hr 45 min yesterday and 40 min today trying to get help. I had to callback, now i am on hold and will need to wait over 3 hrs. How did the service degrade this much? Taking 5hrs of anyone's time is not acceptable

  • ONeizy
    O'Neill Adam (@ONeizy) reported

    Yet another internet outage from @Rogers 2 weekends in a row with spotty internet. Why doesn’t the @CRTCeng regulate and monitor all of these outages. No communication from isp, no mention of a fix or possible resolution.