Rogers outages and service status in Shaughnessy, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 3 outage signals in the last 24 hours around Shaughnessy, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 20, 2:17 AM EDT.
- Internet (63%)
- Wi-fi (16%)
- TV (8%)
- Total Blackout (7%)
- Phone (4%)
- E-mail (2%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Shaughnessy, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Rogers
Rogers is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shaughnessy, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, Bowen Island, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 15 minutes ago |
|
Burnaby
|
TV | 3 hours ago |
|
Vancouver
|
Wi-fi | 8 hours ago |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 1 day ago |
|
Burnaby
|
Internet | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Shaughnessy, British Columbia
Latest outage, problems and issue reports in Shaughnessy and nearby locations:
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Jua (@juadog) reported from Vancouver, British Columbia@gmbutts @Rogers I did that once, years ago. Never again.
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Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Jessy (@CoachDhillon) reported from Vancouver, British ColumbiaCancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps I had the issue pre-@1111Resolver
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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G (@GugzP) reported from West Point Grey, British Columbia@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@Rogers hey still no service in bc get your **** together Rogers
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⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Didem (@keskindidem) reportedI’ve spent weeks trying to resolve billing issues caused after moving from Toronto to Montreal, where you couldn’t provide service. I’m being charged fees I was told would be removed, and my payment arrangement was changed without my consent. How is this acceptable? @Rogers
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🥌 Curling Fan (@CurlingFan22) reported@d2thethomas @JustMeJamie64 @Rogers Ha! Been there, done that. The store staff will tell you they can’t help you and hand you their phone to use to call the call centre
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Charlie Hawk Alberta (@charliehawkAB) reported@JustMeJamie64 @Rogers Can't have monopolies without government support. It's a massive problem in canada in many industries
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MTF 🇨🇦 (@EhmTEhf) reported@BobKinnear13 @JustMeJamie64 @Rogers a lot working from home. Mostly 3rd party rogers call centers though. I used to hear women on the phone and their kids shouting in the background. It was bad.
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Wheezus (@itswheezus) reported@JustMeJamie64 @Rogers I KNEW WE WERE ******* LYING WHEN I WAS DOING DOOR TO DOOR! We were told to tell people that they brought all their customer service to Canada. I KNEW IT! I KNEW IT!
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Tracey Brooks (@Traceybaby) reported@RogersHelps 2+ hours on hold and the call is dropped. Called today several times and they don't even connect you due to high volume of calls. Arrangements were made but not honored. Absolute Garbage Service!
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terrible (@terrible___t) reported@JustMeJamie64 @Rogers We don’t care, your problem
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Sheila Walker 🤷🏻♀️⛳️🍸🔥 (@sheilawalker73) reported@LoveMy7Wood @Rogers @BlueJays One bad season isn’t a career … too much pressure all on him after trading away too much last season. He’ll be better next year.
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🏀🏈🍁🏒⚾️ (@Tdotsportsfan9) reported@JustMeJamie64 @Rogers Have to agree. Long time rogers customer and I’ve noticed a massive shift in the quality of customer service in the last two months (of course I had a number small things to deal with) lovely people on the other end of the call but they have no idea about the service at all.
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Daniel Voisin (@nailedvision) reported@JustMeJamie64 @Rogers There are several factors. Cost is a big one. The wages are far less elsewhere. As are the expectations of wages and benefits. And it's the work. How many people here would even be able to handle being yelled at by a customer? Or taking back to back calls for 8 hours solid?