Rogers outages and service status in Wellington, Ontario

Problems in the last 24 hours in Wellington, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Wellington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Wellington, Ontario

Latest outage, problems and issue reports in Wellington and nearby locations:

• 
  Stephen Dragonspawn 🏳️‍🌈 (@S_Dragonspawn) reported 11 minutes ago from Prince Edward County, Ontario

  @RogersHelps @ToddSmithPC Summer in PEC Quinte region and the internet service is down the toilet again. Network really needs to improve, soon.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin (@kevcpm) reported 3 minutes ago

  @RogersHelps As anticipated. No call back. I’ve had success through this channel - how can you help me?

• 
  Vicky Baum (@vickyrobinbaum) reported 6 minutes ago

  @Rogers-My Mom is upset as she waited 37 minutes to find out what channel the ladies US Open tennis is on. Nobody answered. This is entertainment for her. We had a Rogers outage for a full day last week-Internet, cable, phone; the guide button hasn't worked since. Pls help.

• 
  @HolyDegenerate (@RandySaretzky) reported 7 minutes ago

  @RogersHelps Left you a message in the inbox. Silence. Typical. Two nights calling in the middle of the night because you forgot to take my ex-wife off the bill. Two hours on hold. Guy finally picks up with kids screaming and dogs barking in the background, then hangs up. Now I’m locked out of my own account. You can post about spam algorithms at 1am. You can’t answer a paying customer. Cut all ties. Chase the bill yourselves. Good luck.

• 
  Daisy E. Birch (@DaisyBirch59) reported 8 minutes ago

  So I was part of internet outage that affected parts of Ottawa. @Rogers claimed the outage was due to vandalism. I called the Rogers 800 number and was greeted by an AI chatbot. Rogers has laid off 900-1000 employees and are now using AI. Not cool.

• 
  Stephen Cunliffe (@scunliffe) reported 8 minutes ago

  @RogersHelps your AI automated phone system is terrible. If the AI hears "Human", you need to send the caller *directly* to a human agent. Anything else is disrespectful and annoying. The "higher call volumes... unable to accept your call" - #Disconnect is bad.

• 
  Vale Sol (@ValeSolS) reported 11 minutes ago

  @RogersHelps so difficult to reach help through all your channels! Chat has a wait of 100 ahead of me, I’ve been waiting on the *611 for almost an hour without any detail of how much I will have to wait and you don’t answer your DMs. Service was so good years ago!! Garbage now

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 13 minutes ago

  Thank you to Zara at @Rogers management office. I feel like she gets the problem and has escalated it urgently to fix it. 🙏🙏🙏 I'm right.

• 
  Rohit Kumar (@rohitt25) reported 16 minutes ago

  @Rogers I felt cheated as my contract is breached by you - I signed my contracg at $35 and my bill is double. Though, I confirmed with customer service twice and got assurances, but I got charged doubled.

• 
  Jeff B (@jeffbhere) reported 16 minutes ago

  @Bell your customer service is the worst in the world 19 yrs as a customer 6 hrs dealing with an issue Your loyalty is insulting offering a $15 credit bc im such a good customer and loyalty will do anything to keep me Guess im done and you dont care @Rogers happy to chat

• 
  Geoff aka Holdfast043 (@GeoffdBarrett) reported 17 minutes ago

  @RogersHelps I did indeed as it was a pretty bad job of customer support. I will gladly give it to you.