Rogers outages and service status in Wellington, Ontario

Problems in the last 24 hours in Wellington, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Wellington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Wellington, Ontario

Latest outage, problems and issue reports in Wellington and nearby locations:

• 
  Stephen Dragonspawn 🏳️‍🌈 (@S_Dragonspawn) reported 52 minutes ago from Prince Edward County, Ontario

  @RogersHelps @ToddSmithPC Summer in PEC Quinte region and the internet service is down the toilet again. Network really needs to improve, soon.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cheryl (@CCintoronto) reported 4 minutes ago

  @RogersHelps No one answers tech support on the phone?!

• 
  B Rachel (@b_rachel18) reported 5 minutes ago

  @RogersHelps I was given a link to the site. But I wanted to speak to someone directly so I tried calling. Right at 9 am. Nearly 2 hrs later and still waiting to be connected to someone who can help me.

• 
  Chris P Bacon (@pozpiggy86) reported 5 minutes ago

  Hey @TELUS how is a customer supposed to know when to call you when your automated assistant AND your website do not give your hours of operation? I'm trying to sign up with a new service because I'm sick of @Rogers, and it's proving to be incredibly frustrating!

• 
  Carolyn Armstrong (@CarolynAYYC) reported 6 minutes ago

  @rogershelps @rogers #yyc #yeg Installed the #rogers xfinity Gateway Gen 3 Modem - iPad sez it is located in New York (nope - in Canada) Called Cust Support - they were very unhelpful. Have googled issue - this is not a me nor iPad (Apple) problem @rogershelps - over to you

• 
  Tammie (@tammie__cross) reported 7 minutes ago

  @RogersHelps I’ve been on the phone with multiple Rogers Business agents since 12:30 pm, today. It’s now 2:49pm, multiple agents, long holds and callbacks, all trying to establish a case number so I can report suspected fraud. That’s the issue I’m trying to highlight

• 
  💫 5iveThaGoddess 💫 (@BellaChanelT_O) reported 8 minutes ago

  @RogersHelps Wait times are not the issue. Being hung up on after wasting time entering verification info only to get an AI agent to ask more questions & get hung up on, is. I need to verify the legitimacy of an email receive (seemingly) from Roger's. But now, I want to cancel.

• 
  Donald Mitchell (@vanriderfan) reported 9 minutes ago

  @landoncreasy @Rogers @RogersHelps Yet they love to take our money for their sub par service and crappy sports teams.

• 
  Julie (@JulieLynnBH) reported 15 minutes ago

  So @Rogers I followed this instruction & was looped through automated services that will not connect me to a person bc I'm not the customer. I'd like an actual call telling me when you'll remove the cable running across the front of my home. Unbelievable you didn't ask permission

• 
  Pietro Cammalleri (@PCAMMALL) reported 15 minutes ago

  1 of 2. @RogersHelps I'd like to discuss with an agent Rogers' poor execution today of the Rogers Yankee Offer. There's no way for a user to know to take a screenshot of the code or write it down first before tapping on the Rogers mobile in-app notification...

• 
  Dilnawaz Khan (PMP, ITIL) (@Rumi_009) reported 15 minutes ago

  @RogersHelps Sorry, doesn't resolve anything. Rogers is a complete rip-off with very poor service.