Shaw outages and service status in Boisbriand, Quebec

Problems in the last 24 hours in Boisbriand, Quebec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Boisbriand, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mat Thomas (@EmptyUK) reported 4 minutes ago

  @Shawhelp Hi, my internet is dead. Unplugged the router etc but it won’t come back. Help please.

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 7 minutes ago

  Hey @Shawhelp , those of us in Port Moody/Coquitlam who are now at nearly 12+ hours without service(s) will be looking for a credit on our next bill! And whomever’s responsible for the outage should be penalized.

• 
  OC_2030 (@oc_2030_vision) reported 8 minutes ago

  @Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.

• 
  jordan (@musicfnatic) reported 8 minutes ago

  @Shawhelp this stream of the utah mammoth vegas golden knights game is terrible

• 
  Siatoro (@Siatoro) reported 8 minutes ago

  @Shawhelp Shaw email servers down? Webmail works but no email received on PC, Android, iPhone. Error saying server issues, password issues, etc.

• 
  Heldy (@HeldyCarvalho) reported 11 minutes ago

  @Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.

• 
  Young and Fly (@Freshtodef) reported 12 minutes ago

  @Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now

• 
  Rick Alsop (@RickAlsop) reported 12 minutes ago

  @Shawhelp how long will the Internet be down? My busiest day of the month

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 16 minutes ago

  @Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 16 minutes ago

  @Shawhelp I already called, and they said no. I’ve been a customer for years and so has my family.