Shaw outages and service status in Legal, Alberta

Problems in the last 24 hours in Legal, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Legal, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Legal, Alberta

Latest outage, problems and issue reports in Legal and nearby locations:

• 
  Shawn Logan (@ShawnLo) reported 23 minutes ago from Morinville, Alberta

  @Shawhelp seems there is an outage in Morinville no phone or internet service.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Drimint (@RisenRealm) reported 6 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Trevor Butte (@The_Butte_Man) reported 12 minutes ago

  @Shawhelp my home phone will dial out but not in please help

• 
  Bella Bee  (@SmileyYYC) reported 17 minutes ago

  @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that

• 
  Alex Snow (@Geodude96) reported 18 minutes ago

  @Shawhelp My internet has been cutting out at least once a day for the past few weeks. Called in once before and was told there was a problem in my area but nothing has changed since then. I'm on Zoom at least once/week & need it reliable. Really getting sick of the bad service.

• 
  Hugh Gillis 🇨🇦 (@hgillis) reported 24 minutes ago

  @Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?

• 
  rc edwards (@f1redwards) reported 25 minutes ago

  @Shawhelp Why is it always a struggle to connect to Tubi? Yes, I have unplugged and restarted my box multiple times and it rarely connects. I’m paying for the service I expected it to work. If not, I expect a discount on my bill this month because this is ridiculous.

• 
  Heldy (@HeldyCarvalho) reported 25 minutes ago

  Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?

• 
  Mark Banks (@markbanks6) reported 25 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  Dave W (@penskefile79) reported 28 minutes ago

  @Shawhelp I need help. My cable keeps cutting out - to the point I can’t watch anything. The shows I recorded also have issues. Some of them have audio issues or are not accessible. I’ve tried to call a couple times - but the hold time is +1 hour and I just give up. Please help.

• 
  b ☾ (@brandobrennan) reported 30 minutes ago

  @Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.