Shaw outages and service status in Outremont, Quebec

Problems in the last 24 hours in Outremont, Quebec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Outremont, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Outremont, Quebec

The most recent Shaw outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	29 days ago
Montréal	Internet	1 month ago
Montréal	E-mail	1 month ago
Montréal	TV	2 months ago
Montréal	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vanessa (@Noosiekins) reported 6 minutes ago

  @Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 6 minutes ago

  @Shawhelp I think we have a Shaw Webmail outage. I can’t send or receive email. I can’t even forward an exteral email from Google to my shaw email account. Not getting any emails on my phone.

• 
  bc_2027 (@bc_2025_vision) reported 8 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  b ☾ (@brandobrennan) reported 13 minutes ago

  @Shawhelp being on hold for 3 hours so far is quite ridiculous (2 days in a row now). At this point i’m about to dispute charges w my bank. Why is your customer service impossible to contact?

• 
  Bella Bee  (@SmileyYYC) reported 13 minutes ago

  WTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡

• 
  Alex Deggs (@Alex_Deggs) reported 14 minutes ago

  @Shawhelp I can no longer access the Xfinity app to view my security cameras ever since this single sign on update. I have tried different devices and it’s the same. It keeps taking me back to the sign in page after entering my credentials. Please help asap

• 
  Guy_Barnabe (@GuyBarnabe) reported 15 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  'Nucknation (@surrey1111) reported 15 minutes ago

  @Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.

• 
  b ☾ (@brandobrennan) reported 19 minutes ago

  @Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.

• 
  Ugabug (@MaryPChipman) reported 20 minutes ago

  @Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did