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Telus Outage Report in Blueridge, British Columbia

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Blueridge, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Blueridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Blueridge, British Columbia

The most recent Telus outage reports came from the following cities: Coquitlam, Vancouver, North Vancouver, Burnaby, Coquitlam, New Westminster, Richmond, and Port Moody.

CityProblem TypeReport Time
Coquitlam Internet 14 hours ago
Vancouver TV 2 days ago
North Vancouver Internet 2 days ago
Vancouver Total Blackout 2 days ago
Vancouver Internet 2 days ago
Vancouver Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Blueridge, British Columbia

Latest outage, problems and issue reports in Blueridge and nearby locations:

  • AlbertLuk888
    Albert Luk 陸 偉 明 (@AlbertLuk888) reported from Richmond, British Columbia

    @JustinTrudeau @bcpremier Please ask the corporates help out like Shaw/Telus internet bills and cell phone bills. Icbc insurance and home insurance that goes over thousands dollars. No bills until the CV19 is over. We trying to use our savings on foods and rent/mortgage.

  • Marcrakee
    Marcrake (@Marcrakee) reported from Burnaby, British Columbia

    @TELUS Roses are red Roses are blue My internet is down Can't work at all

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.

  • KDRuslie
    KDRuslie (@KDRuslie) reported from Richmond, British Columbia

    @TELUSsupport hi there. I tried to call telus support re. our home bill for March 2020. We have special discount for 1 year agreement, yet it didnt show in March bill. Pls contact me. Thanks

  • Michael86286849
    Michael C (@Michael86286849) reported from North Vancouver, British Columbia

    Telus sucks

  • Marcrakee
    Marcrake (@Marcrakee) reported from Burnaby, British Columbia

    @TELUS Roses are red Violets are blue My internet is down Can't work at all

  • MikeKlassen
    Mike Klassen (@MikeKlassen) reported from Vancouver, British Columbia

    So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.

  • cameronmaltby
    Cameron Maltby (@cameronmaltby) reported from North Vancouver, British Columbia

    @WayneFougere I got Bluecurve and got the deal, even as an existing customer. Shaw has been reliable for my tv and internet for years. I had TELUS Internet when I first moved back to Vancouver and found it unreliable. Haven’t had any problems with Shaw.

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.

  • BBMmeEH
    Aaron M (@BBMmeEH) reported from Vancouver, British Columbia

    When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞

  • jajawoot
    Janice Abbott (@jajawoot) reported from Vancouver, British Columbia

    Hey @TELUS We @FreeOfViolence need 65 phones for a facility for folx who are recovering from #COVIDー19. Refurbished is cool, just need to be able to contact family & friends for comfort as will be in isolation, & will make contacting staff easier, if they need help.

  • G_ABALI_S
    ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

  • TomGautreau
    Thomas Gautreau (@TomGautreau) reported from Vancouver, British Columbia

    Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.

  • StephKall
    Stephanie Elizabeth (@StephKall) reported from Vancouver, British Columbia

    LOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst

  • jajawoot
    Janice Abbott (@jajawoot) reported from Vancouver, British Columbia

    Hey @TELUS We need 60 phones for a temporary facility for folx who are Recovering from COVID. Refurbished is fine, they just need to be able to contact families and friends for comfort (they will be in isolation), and staff if they need help. 🙏

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Literally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.

  • iheartgudrun
    Patrick Tubajon (@iheartgudrun) reported from Richmond, British Columbia

    @TELUS you need better customer service to keep your customers

  • NatalieLanovill
    Natalie Lanoville 🇨🇦 🌱 (@NatalieLanovill) reported from Vancouver, British Columbia

    @EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Sam_Alexandra23
    Stephanie Alexandra (@Sam_Alexandra23) reported

    @ShawnKing @TELUS Looks like you got the wrong customer care person. Try again :) I know this new call or chat only, no more in person customer service unless you're buying a product in the stores, not buying their service kind of sucks - weird times.

  • DestructoDawn
    DestructoDawn (@DestructoDawn) reported

    SO ANNOYED, TELUS. A 1 hr wait for phone support does NOT help.

  • iammseptembre
    Manon M Dumaine (@iammseptembre) reported

    @TELUSsupport I’ve cancelled and now I’m receiving freaking phone bills what is going on I thought Telus was an honest company and was advised multiple time that I have 30 days to cancel contact me so I can give you my telephone number

  • sarahmatthes_
    sarah (@sarahmatthes_) reported

    ok that’s a lie @telus is still worse but seriouslyyyyy **** Rogers

  • RealFakeMacT
    RealFakeMacT (@RealFakeMacT) reported

    @koodo @telus your network coverage in Beaumont Alberta is horrendous. Sitting in front of fountain tire, I have 1 bar and that’s very generous. I can’t even get a speed test to work.

  • TELUSNews
    TELUS News (@TELUSNews) reported

    In Q3, @TELUS’ continued commitment to peerless customer service, bundling mobility and home services, and leading network quality has once again resulted in a churn rate below 1%.

  • BumbleWander
    Lost Covid (@BumbleWander) reported

    @DestructoDawn @TELUS Did the UCP take over Telus? Otherwise, the errors make it seem hacked.

  • chrisalecanada
    Chris Alemany 🍁🌹 🍉 🌲 (@chrisalecanada) reported

    @rodmickleburgh @TELUS late to the party as I often am. lol. I'm on the Telus side. Home internet service they win hands down particularly with fibre, but also reliable cell service in more regions. It's all too darned expensive, but they are simply taking full advantage of a broken system.

  • TigistSapphire
    Tigist (@TigistSapphire) reported

    Anyone else have a #Telus outage in old strathcona?

  • tygerpatches
    Mira 🇨🇦🇭🇷🇯🇲🇺🇸True North! 🗣 (@tygerpatches) reported

    @MarkPavelich @Shawhelp @TELUS OMG so True! The worst is “Are you still watching” WTH?