Telus Outage Report in Blueridge, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Blueridge, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Blueridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Telus
Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Blueridge, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Coquitlam, Port Moody, Burnaby, Richmond, Coquitlam and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| North Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| Vancouver |
||
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Blueridge, British Columbia
Latest outage, problems and issue reports in Blueridge and nearby locations:
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.
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Bradley Smith
(@bradley) reported
from
Kensington-Cedar Cottage, British Columbia
@hellofisher I’ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when I’ve needed them.
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Mike Klassen
(@MikeKlassen) reported
from
Vancouver, British Columbia
So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Patrick Tubajon
(@iheartgudrun) reported
from
Richmond, British Columbia
@TELUS you need better customer service to keep your customers
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Stephanie Elizabeth
(@StephKall) reported
from
Vancouver, British Columbia
LOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst
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Natalie Lanoville 🇨🇦 🌱
(@NatalieLanovill) reported
from
Vancouver, British Columbia
@EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.
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Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Roses are blue My internet is down Can't work at all
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Cameron Maltby
(@cameronmaltby) reported
from
North Vancouver, British Columbia
@WayneFougere I got Bluecurve and got the deal, even as an existing customer. Shaw has been reliable for my tv and internet for years. I had TELUS Internet when I first moved back to Vancouver and found it unreliable. Haven’t had any problems with Shaw.
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Aaron M
(@BBMmeEH) reported
from
Vancouver, British Columbia
When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞
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Haren
(@HarenNt) reported
from
Vancouver, British Columbia
“Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS
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Tall Paul 'Mr Vancouver' | 6’7
(@TallPaulsLife) reported
from
Vancouver, British Columbia
@FEEZYDoesIT Struggles, it now “slows” down my data and doesn’t cut it off But let’s be honest this data costs TELUS nothing. Verizon has unlimited for cheaper than my 90$ 10 gigs cost... I’d add a gif but i don’t have the 10 min it will take to load @TELUS
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Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Violets are blue My internet is down Can't work at all
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Tom Pearce
(@tompearc) reported
from
Vancouver, British Columbia
@TELUSsupport I have been down that telus alogorithm before... With no success. You have the box # and street intersection already.
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Samuel Armstrong
(@RedSealSam) reported
from
North Vancouver, British Columbia
@CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.
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Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@TELUSsupport can you advise if there are communication issues with Telus Network and other Mobility networks at this time in British Columbia, and potential cause of the issue and restoration
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Paul McAfee
(@MrPaulMcAfee) reported
from
Vancouver, British Columbia
When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything
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Trevor
(@uniontrevor1975) reported
from
New Westminster, British Columbia
@rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦
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Mike Chadwick
(@runnerofthewild) reported
from
Westmount, British Columbia
@TELUSBusiness hoping you can help, I have two cell phones and internet through Telus business and I've just had my cell bill and been charged $120 in roaming which is ridiculous for sending a couple of texts. Considering taking my business elsewhere
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Michael C
(@Michael86286849) reported
from
North Vancouver, British Columbia
Telus sucks
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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kingofqueensland
(@kingofqueensla1) reported
Shout out to @TELUS tech who came to fix our landline showe up wearing an n95 was nice not having to beg and reveal medical details to persuade someone to protect our CEV family members
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Bobs Arthurs
(@sitsiparthurs) reported
@TELUS by far the lousiest automated customer service. By far!
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Erin Manning
(@erinamanning) reported
Hello @TELUS @TELUSsupport! After 2hours and 3 minutes on hold concerning my new Telus Home Solutions purchase I was cut off, because "my call cannot be answered". Is someone able to help me virtually and save me another 2 hours on the phone?
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Paolo Campisi
(@pcampisi14) reported
How many people do you think know that each TTC subway station is equipped with cell service for Bell, Rogers and Telus but they won’t pay to enable the service.
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Dave B
(@david_b) reported
@steeletalk If you are on telus or koodo they have a call screen feature you can turn on. Numbers that you haven’t allowlisted get sent to a “press # to continue”. My wife has this and it’s been great except for when she wants a callback from something with an auto dialer (eg support)
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Campbell Patterson
(@CPComm) reported
@BenKlass @quaid_jennifer The other problem with this expedient decision is it ignores the fact that the number of TSPs competing in Canada will be reduced by one. Given Bell, Telus, & Rogers will control north of 99% of wireline FTTP and wireless 5G, Canadians need more competitive choices, not fewer.
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daryl n cognito
(@darylcognito) reported
If the @abndpcaucus manage to get back in in the 2024 election, they need to promise to cancel that contracts Alberta Health has with Telus and Dynalife.
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@BCislander
(@BCislander888) reported
@TELUS ok I give up waiting on the phone for 2 hrs. Just got a bill for $327 for services from Oct 26- Nov 15 for cable and internet. How could that be? Each month thereafter I phoned to close my account never getting closure. Today you sent me another bill. WTF.
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Troy T
(@darkdragon8888) reported
@TELUSsupport Hello Telus support. I moved my account to a new contract, included in this is a smarthome security package. This has not been shipped to my house and I am getting charged for it. Are you able to help look into this?
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Stephen Ball
(@LifesrealMVP) reported
@TELUS you guys have the worst customer service. Waited over an hour for a call back, immediately put on hold. Trying the chat online. I'm the 26th in cue. Hire more people.