Telus Outage Report in Blueridge, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Blueridge, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Blueridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 20: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Blueridge, British Columbia
The most recent Telus outage reports came from the following cities: Port Coquitlam, Vancouver, Richmond, Coquitlam, Burnaby, North Vancouver, Coquitlam and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Port Coquitlam |
||
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Richmond |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Blueridge, British Columbia
Latest outage, problems and issue reports in Blueridge and nearby locations:
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3
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Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL
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Rajesh Prashar
(@RajeshPrashar) reported
from
Coquitlam, British Columbia
@TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.
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Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
@TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS When you’ve been using PureFibre internet for over 4 years and to find out that the new home you’re moving into does not have PureFibre even though the website and TELUS support confirmed that we have it, is a shitty to find out on your moving day 👎 1/2
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Kimberley Bowie
(@KimABowie) reported
from
Vancouver, British Columbia
@Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.
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Slurms MacKenzie
(@gh0stflesh) reported
from
Coquitlam, British Columbia
Telus pls come fix our internet I haven't been able to take my Spanish lessons in a full week and the duolingo owl is trying to kill me
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River B^#!$ Meowjin
(@MeowjinBoo) reported
from
Vancouver, British Columbia
@smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!
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SbonnerABV
(@SbonnerABV) reported
from
Vancouver, British Columbia
I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.
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Grainne McElroy
(@GrainneMcElroy) reported
from
Richmond, British Columbia
Support: Manage the Help @TELUS #BCNET201
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Mark Breslaw
(@MarkBreslaw) reported
from
Vancouver, British Columbia
@TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago
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BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
Every single time I have to talk to @TELUSsupport (often) it’s a great experience. I know people have TELUS issues but I am consistently pleased with their service and not enough people say positive things on this yelling machine.
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BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
I really enjoy @TELUS as a company and have so very few issues with them or their services. I hope to heck when we move we can get fibre optic tho because it’s not workable in this townhouse and it’s annoying af.
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!
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Michelle Bancroft
(@banger19) reported
from
Vancouver, British Columbia
@TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.
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Stefan Hawes
(@hawes) reported
from
Vancouver, British Columbia
Discovering a problem with the modern world. When your Internet goes down and you have to wait a couple of days for someone to come by to fix it, you’re also without TV, movies, and music. Might just have to read in silence. @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Don Ellis 🇨🇦🇺🇸🇬🇧
(@Don_COi) reported
@TELUSsupport Well more 😡WiFi issues, my wife spent another 2-5 hours on the phone with @TELUS this week. Service technician is coming out again tonight, we have been beyond patient, last chance to fix this. Canada needs to open up service, imo.
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H.coombs94@gmail.com
(@hillcoombsn) reported
@TELUSsupport what horrible service I just received at Telus in St.John’s, NL. Went there with an iPhone 11… 3 hours later came out with the same IPhone 11 minus a screen protector 🙄
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Khushboo Dhingra
(@khushidhingra23) reported
@TELUSsupport Worst customer service Your representatives have different answer each time you call so I asked the customer support to send me the previous recording he started to cross question & while I was answering he disconnected the call. After that I couldn't connect @TELUS
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Porschster
(@pyhc001) reported
@TELUS is there a network internet outage in Richmond, BC right now?
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Robin Dupuis
(@RobinADupuis) reported
@SAndersonshpk @Colleen90544980 @Rogers Absolutely. We switched from Koodo(Telus) to Virgin(Bell). Customer service at Koodo is definitely superior to Virgin-I despise the fake accent they use with voicemail. We won’t renew once the 2 yr contract is up.
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Daniel Martí
(@mvdan_) reported
@dgryski @TELUS @threeuk do the same. I have to spend time with one of their support people about once per year. The site only offers upgrades to pay more.
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Don Ellis 🇨🇦🇺🇸🇬🇧
(@Don_COi) reported
2-2 Essentially we had two WIFI networks, coming from our house, they were blocking each other; log in issues. My wife logged into our admin & fixed it! 🙌🏼 TELUS should hire her to troubleshoot/problem solve. At the very least, an account review for her time, would be welcomed.
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Maniakk1
(@TwitchManiakk1) reported
@The_Descended @LoLDev @RiotBrightmoon Sivir not synergizing with On Hit is really bad for her, she Telus on her W in TF but it has little synergy. Kai Sa should also be great for her E. But because it only has value at 100% Crit, it makes it so hard to actually put in the kit.
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Ryan Clarke
(@NoLogsNoCrime) reported
@nataliepayer @as_per_danielle Shaw and Telus are the worst. I had novus when I lived downtown and it was $45 for 1gb internet. Never had unplanned outages for 5 years. With Telus I have to have 2 emails because some trash problem in their system that can’t merge my phone and internet plans.
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Kyle
(@Kyle11112317) reported
Telus sucks *****. Just saying.