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Telus outages and service status in Blueridge, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Blueridge, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Blueridge, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Blueridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Blueridge, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, New Westminster, North Vancouver, Richmond, Coquitlam, Burnaby, and Coquitlam.

CityProblem TypeReport Time
Vancouver Internet 3 hours ago
Vancouver Wi-fi 11 hours ago
New Westminster Phone 3 days ago
Vancouver Internet 4 days ago
Vancouver Internet 5 days ago
Vancouver Total Blackout 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Blueridge, British Columbia

Latest outage, problems and issue reports in Blueridge and nearby locations:

  • StevenINK
    Steven Schelling (@StevenINK) reported from Vancouver, British Columbia

    @gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.

  • stuball6251
    Stuart Dickson (@stuball6251) reported from New Westminster, British Columbia

    @MelissaLMRogers @jstweedie Post a sign ShiftWorker Absolutely No Canvassing or Solicitation Used to work shift work, if some one ignored sign it was sometimes worth it to give them hell (and see who/what they were hawking) Telus and Shaw cable salesmen were the worst.

  • RSine57
    Ron Sine (@RSine57) reported from Burnaby, British Columbia

    @TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better

  • jimgordontv
    Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus

  • Margieville
    Margieville (@Margieville) reported from Burnaby, British Columbia

    Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.

  • spawnsteryvr
    Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Email down and out in Vancouver.....again. Thanks for nothing #Telus.

  • luisgiraldo
    Luis Giraldo (@luisgiraldo) reported from Vancouver, British Columbia

    I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.

  • jimgordontv
    Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.

  • galleryss
    Shawn Sviridov (@galleryss) reported from Vancouver, British Columbia

    @AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍

  • jodyvance
    Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.

  • RichardsonYVR
    ChristopheRichardson (@RichardsonYVR) reported from Vancouver, British Columbia

    Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...

  • SbonnerABV
    SbonnerABV (@SbonnerABV) reported from Vancouver, British Columbia

    I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.

  • spawnsteryvr
    Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.

  • RajeshPrashar
    Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia

    @TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.

  • Westjet007
    Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • banger19
    Michelle Bancroft (@banger19) reported from Vancouver, British Columbia

    @TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation

  • spawnsteryvr
    Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.

  • jimgordontv
    Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!

  • Margieville
    Margieville (@Margieville) reported from Burnaby, British Columbia

    I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rishionweb
    Rishi Bhasin (@rishionweb) reported

    Pathetic customer service from @Fidomobile. It has been more than 2 weeks and they failed to ship my wife's new SIM because of incorrect address. After multiple call backs still there has been no progress. This is when she is transitioning from Telus to @Fidomobile. Sad

  • CJconrod
    Chris J. Conrod (@CJconrod) reported

    Annnnnd my download speed is back to being crap 🙄 **** i hate Telus

  • LCalenti
    Lawrence Calenti (@LCalenti) reported

    and counting with no internet. I have had three calls ended prematurely by Bell today alone. Thankfully Sebastian (EZ19328) was kind enough not to hang up on me. Bell offered competitive rates, but had I known how bad service was, I would have chosen Rogers or TELUS.

  • rxstephanie
    Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia

    @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

  • jarid_snow
    J. Snow (@jarid_snow) reported

    @TELUS @TELUSsupport what the heck is going on with your mobile reception!! I’m outside, in the middle of town, atop a hill and there’s 1 bar of reception?! This has been ongoing for a week now! #fail #substandard #yyt

  • jfmezei
    Jean-François Mezei (@jfmezei) reported

    So, from a lobbying point of view, Bell, Telus and Rogers will have a golf game with Minister and PMO staff to decide on how to proceed and what decisions the CRTC should be told to issue and when. None of the 3 want MVNO, would much prefer weak/indy Freedom.

  • BluePa1nt
    Martin (@BluePa1nt) reported

    @TELUS Don’t worry @TELUS. @elonmusk and Starlink will be the solution. You and the other big two had plenty of time and investment to fix this. Move over.

  • StuckontheSofa
    HMCS Shoe Thief (@StuckontheSofa) reported

    Anyone have Shaw TV? How much space is available in the "Cloud PVR"? Their offering seems to blow my available Telus service out if the water. Especially with the add on cel phone plans.

  • kelseyenger13
    kels. (@kelseyenger13) reported

    @TELUS @TELUSsupport hi i know you keep the records; so whoever the last woman i spoke with on the phone was, I would like you to write it down now that I never want to speak with that **** woman again thanks. :)

  • _ladybird_x
    darkoamy (@_ladybird_x) reported

    @TELUS Sucks majorly I haven’t been able to watch any of my shows for weeks