Telus Outage Report in Blueridge, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Blueridge, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Blueridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Blueridge, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Coquitlam, Port Moody, Burnaby, Richmond, Coquitlam and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Blueridge, British Columbia
Latest outage, problems and issue reports in Blueridge and nearby locations:
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We @FreeOfViolence need 65 phones for a facility for folx who are recovering from #COVIDー19. Refurbished is cool, just need to be able to contact family & friends for comfort as will be in isolation, & will make contacting staff easier, if they need help.
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Dr. Pete Poovanna
(@poovannact) reported
from
New Westminster, British Columbia
@TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.
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AHF AllHardwoodfloor
(@moersch) reported
from
Vancouver, British Columbia
@runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security
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Wily Mike Reilly
(@brianb3648) reported
from
Vancouver, British Columbia
@NYJetsCanada @BCLions @OhioBobcats @CFL @nathan_rourke @TELUS Hey idiot it's a Canadian draft. He's a CANADIAN. Maybe sit this one out. No ******* clue. LOL
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Salmon n'Bannock
(@SnBVancouver) reported
from
Vancouver, British Columbia
@TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business
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Bruno Athayde 🇨🇦 🇧🇷 🏳️🌈
(@athayde_br) reported
from
Vancouver, British Columbia
@TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.
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📷 𝙸𝚊𝚗 𝙰𝚕𝚎𝚡𝚊𝚗𝚍𝚎𝚛 𝙼𝚊𝚛𝚝𝚒𝚗 🎸
(@IanAMartin) reported
from
Mount Pleasant, British Columbia
@Catelli2Oh Or a Telus customer, who is the big telco out here. I don’t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, there’s a massive pipeline down the west coast of North America anyway.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”
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dj fuentes
(@chinitta) reported
from
Vancouver, British Columbia
Conversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...
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Moke
(@mykeymause) reported
from
North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
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Kate Madden
(@kate0madden) reported
from
Vancouver, British Columbia
@NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.
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Martin van den Hemel
(@MartinvandenH) reported
from
Richmond, British Columbia
Fantastic news. I’m a @TELUS customer and if they continued down the wrong path for 5G, I was considering switching to Rogers or Bell. Short-term pain for long-term gain.
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We need 60 phones for a temporary facility for folx who are Recovering from COVID. Refurbished is fine, they just need to be able to contact families and friends for comfort (they will be in isolation), and staff if they need help. 🙏
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Thomas Gautreau
(@TomGautreau) reported
from
Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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sirHermitCronefromHHT
(@Ashleychasesno1) reported
He was willing to drop it off at a UPS by his place for me. Telus does have good customer service but I'm done learning new devices, new everything & jumping through hoops. I'm just tired of it. I just wanted my rebate because an unexpected charge showed up on my bill 7/
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Fiona Burrows
(@fburrows) reported
Found out that I am paying $80/month more than my coworker for the same #Telus service bundle and we live in the same city. Anyone else had a similar experience and how did it get resolved?
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Domenic DiLuca
(@DilucaDomenic) reported
@TELUS Sure will. When it kills, no health care required. Then more $$ can be transferred to service our EVER GROWING debt obligations.
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Dustin Small
(@DustinSmall75) reported
Well it was over 2 weeks ago I phoned to tell @TELUS that my parents land line wasn't working. Guy told me that I wasn't on the account so I couldn't request a service call, BUT he would escalate it and let me know the next day what they could do. Never heard back from anyone.
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Pdog
(@LynnParkPDog) reported
@tammyandjp @PierrePoilievre My cell phone has gone down substantially- same Telus provider for last 20 years and 5 years ago I was spending over $400 a month for my husband’s and my phone with hardly any data coverage and now my cell bill is 205$ a month same Telus carrier - huge difference for me👍
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sirHermitCronefromHHT
(@Ashleychasesno1) reported
Now for the fun part returning the damn phone to get the rebate. 1st I was told to return it to Canada Post then they go "oh no you have to take it to an UPS office' then I was told I could take it to Telus store & drop it off but that was all wrong information. 5/
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Carlos Chias
(@carloschias) reported
If you ever get internet service with @TELUS make sure you’re never moving anywhere else, as having the service address changed, seems to be a very complex, time consuming, and hit-or-miss process. This is my 6th call to CS after god knows what happened to my acct when I moved.
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Yannick Wolfe
(@Trickster_qc) reported
@Jaime_Rivera That HTC Touch was pretty bad! I had that exact same one from your Telus and let me tell you it wasn't great at anything
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Dirk Klein
(@dklein50) reported
@BlackviewPhone i bought 4 bv 8800 phones . the phones work great on bell , but when we switched to telus best we can get is 4G no lte + or 5 G that really sucks i like the phone but if it wont work on telus . then theyre all going back! Blackview you need to fix this problem!
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Chris
(@patsnation0917) reported
@TELUS @NHLFlames Why ******** is this promoted ad every 3 tweets. **** off telus I don't give a ****.