Telus Outage Report in Blueridge, British Columbia
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Blueridge, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Blueridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Telus
Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Blueridge, British Columbia
The most recent Telus outage reports came from the following cities: New Westminster, Vancouver, North Vancouver, Richmond, Coquitlam, Burnaby, and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 13 minutes ago |
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Internet | 19 hours ago |
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Internet | 2 days ago |
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Total Blackout | 3 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Blueridge, British Columbia
Latest outage, problems and issue reports in Blueridge and nearby locations:
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Patrick Tubajon (@iheartgudrun) reported from Richmond, British Columbia@TELUS you need better customer service to keep your customers
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Janice Abbott (@jajawoot) reported from Vancouver, British ColumbiaHey @TELUS We @FreeOfViolence need 65 phones for a facility for folx who are recovering from #COVIDー19. Refurbished is cool, just need to be able to contact family & friends for comfort as will be in isolation, & will make contacting staff easier, if they need help.
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Janice Abbott (@jajawoot) reported from Vancouver, British ColumbiaHey @TELUS We need 60 phones for a temporary facility for folx who are Recovering from COVID. Refurbished is fine, they just need to be able to contact families and friends for comfort (they will be in isolation), and staff if they need help. 🙏
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia@TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2
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Kate Madden (@kate0madden) reported from Vancouver, British Columbia@NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaLiterally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.
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Thomas Gautreau (@TomGautreau) reported from Vancouver, British ColumbiaDealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Marcrake (@Marcrakee) reported from Burnaby, British Columbia@TELUS Roses are red Roses are blue My internet is down Can't work at all
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dj fuentes (@chinitta) reported from Vancouver, British ColumbiaConversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.
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KDRuslie (@KDRuslie) reported from Richmond, British Columbia@TELUSsupport hi there. I tried to call telus support re. our home bill for March 2020. We have special discount for 1 year agreement, yet it didnt show in March bill. Pls contact me. Thanks
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Jessy (@CoachDhillon) reported from Vancouver, British ColumbiaCancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Dr. Pete Poovanna (@poovannact) reported from New Westminster, British Columbia@TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.
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Marcrake (@Marcrakee) reported from Burnaby, British Columbia@TELUS Roses are red Violets are blue My internet is down Can't work at all
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Cameron Maltby (@cameronmaltby) reported from North Vancouver, British Columbia@WayneFougere I got Bluecurve and got the deal, even as an existing customer. Shaw has been reliable for my tv and internet for years. I had TELUS Internet when I first moved back to Vancouver and found it unreliable. Haven’t had any problems with Shaw.
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Martin van den Hemel (@MartinvandenH) reported from Richmond, British ColumbiaFantastic news. I’m a @TELUS customer and if they continued down the wrong path for 5G, I was considering switching to Rogers or Bell. Short-term pain for long-term gain.
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ABALI (@G_ABALI_S) reported from Vancouver, British ColumbiaI change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.
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Albert Luk 陸 偉 明 (@AlbertLuk888) reported from Richmond, British Columbia@JustinTrudeau @bcpremier Please ask the corporates help out like Shaw/Telus internet bills and cell phone bills. Icbc insurance and home insurance that goes over thousands dollars. No bills until the CV19 is over. We trying to use our savings on foods and rent/mortgage.
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Wily Mike Reilly (@brianb3648) reported from Vancouver, British Columbia@NYJetsCanada @BCLions @OhioBobcats @CFL @nathan_rourke @TELUS Hey idiot it's a Canadian draft. He's a CANADIAN. Maybe sit this one out. No ******* clue. LOL
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan's weathering arc (@CharmingGrump) reported@akaRCN I've had less trouble with Shaw. I've liked the Telus people better.
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Bernardo G. S. (@Eni_gs) reported from Burnaby, British ColumbiaAnyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport
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Sotirios 🇬🇷 (@TheBroker604) reported@icbc Unbelievable.. the upgrades that you did overnight with @TELUS should have been done on a Saturday night, if there were problems you had all of Sunday to fix it. But you took the chance during the week. Don’t want to bother @icbc employees on long weekend. #ICBC #POLICYCENTRE
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CHAMPIONS OF THE WORLD (@vincy_king) reported@TorontoStar lol but yet Telus wants to make us pay an extra 1.5% **** right off.
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MtPleasant (@JekyllnnHide) reportedtoday's service excellence award to TELUS. For using my landline to call me 5 times in 24 hrs prior to service, after multi checks that they use my cell, since, you know, LL not working and all. Well done!
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Mark Sidloi (@MarkSidloi) reported@Captaincoby00 Correction, Telus is down 15% in the past 6 months. So much for record profits.
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Spooky szn George Costanza 🦑 🎃 (@costanza_sports) reported@akaRCN Shaw is an actual nightmare to deal with customer service and Telus has Optik.
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maybe: CanadianPotato (@potato_mum) reported@buoyantbabe @TELUS I'm having the same issue. Haven't been able to access it in almost two weeks. Called in and they said there is an open ticket. Next day they tell me it's resolved. This was 4 days ago. Still doesn't work
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CHAMPIONS OF THE WORLD (@vincy_king) reported@TorontoStar But yet Telus wants to make us pay an extra 1.5% **** right off. And the CRA are coming after people who owe $200. I’m tired of this ****.
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TommyBoy (@Zoneinnow) reported@VancouverSun @TELUS A world in which boys don't have any issues with self esteem you disgusting bigots.