Telus outages and service status in Esquimalt, British Columbia
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Esquimalt, including 0 direct reports.
- The most common problems reported in this area mention TV and Phone.
- TV (67%)
- Phone (33%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Esquimalt, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Esquimalt, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Esquimalt, British Columbia
The most recent Telus outage reports came from the following cities: Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria
|
Phone | 12 days ago |
|
Victoria
|
TV | 17 days ago |
|
Victoria
|
TV | 17 days ago |
|
Victoria
|
TV | 1 month ago |
|
Victoria
|
Internet | 2 months ago |
|
Victoria
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Esquimalt, British Columbia
Latest outage, problems and issue reports in Esquimalt and nearby locations:
-
🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British ColumbiaSwitching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
-
Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
-
Lloyd Mildon (@LloydMildon) reported from Oak Bay, British ColumbiaOn my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
-
Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
-
Cheri S (@Cheri_L_S) reported from Victoria, British ColumbiaTelus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
-
Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
-
Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
-
Ty_soup (@tysoup) reported from Victoria, British Columbia@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
-
Jody Klassen (@bellasugarsega) reported from Langford, British ColumbiaI was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
-
Tesla Tours (@tesla_tours) reported from Victoria, British Columbia@EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model
-
Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
-
Brandon Rylow (@brandonscript) reported from Saanich, British ColumbiaI didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
-
Sherry Merriam (@sherryella77) reported from Victoria, British ColumbiaGoing on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail
-
Derek Lewers (@critiklthinking) reported from Langford, British Columbia@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
-
Brandon ::1 (@brandonscript) reported from Victoria, British Columbia@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
-
Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
-
H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
-
Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
-
Brent Smithurst (@brentsmi) reported from Colwood, British ColumbiaAll I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
-
Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
250Hunter (@Buttpee33) reported@MelissaLMRogers @TELUSsupport I ditched all my telus ****. Phone, internet, security cams, the lot. I was paying 180 a month for internet. Switched providers to one thats $54 a month. Cell was over 100 with telus. Now paying 50.
-
Canadian 🇨🇦 gal (@LaurieKane16) reported@MelissaLMRogers @TELUSsupport $39/m for Freedom mobile. Unlimited. Free calls to USA and Mexico and of course in Canada. I was with Telus and have never looked back
-
MRD (@MRD87694463) reported@VanIsleInvestor Will the new ceo fix the culture at telus? Remove all the management that believe they can manage without a deep understand of what they manage? Maybe? please? Someone needs to actually captain this aimless ship. time will tell. Low expectations from me.
-
Jaime Cooke (Old Greenone) Space Pirate. (@GreenoneOld) reported@cselley One thing I'm happy about? Starlink just screwed Bell and Telus. They wait till public outcry causes the provinces to gift them cable infrastructure instead of building it themselves. Now the same ppl can just buy starlink and never have to deal with our protected oligopolies.
-
Joao Montreal (@JoaoMontreal) reported@MelissaLMRogers @TELUSsupport And if you need support BILL issues (a lot of errors), they send you to some country in Africa if you speak french, where the people doenst have experience to solve your problem. SHAME YOU TELUS!!!!
-
Polcia456 (@polcia4561) reported@MelissaLMRogers @TELUSsupport Yes, there’s room for lowering g the cost. Having worked for AT&T and Telus I know they have huge infrastructure build costs. Plus a horrible regulator that increases costs. Nevertheless, they are lots of opportunities to reduce internal costs of their business processes.
-
Reagan Podelec🍁🏒 (@ReaganPodelec) reported@Social_Moi @TELUS So funny. People have become slaves to the service and expect it for pennies on the dollar. For copper services yes I can see the sub $70 being the norm. High speed rates like 250-1g are in that $80-100 Mark. I pay $90 for $500. Beyond satisfied.
-
Miss Marcia (@MarciaOnTheGo) reported@jodyvance @TELUSsupport @TELUS Oh I think I need him! We are having problems with ours too
-
Dtw🇨🇦 (@DerekWilliams82) reported@DailyHiveVan If Telus can take our water for a data centre then I don’t give a **** about washing my car or watering my plants/lawn. If the city and province is going to sell out our water and not give a **** then why should I.
-
TIPOE (@Zecco9999) reported@VanIsleInvestor Disagree, Telus service has deteriorated materially. People are actually going back to Shaw(ROGERS) in my neck of the woods.Their most impressive stat is they sponsor the WHITECAPS!