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Telus outages and service status in Esquimalt, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Esquimalt, including 0 direct reports.
  • The most common problems reported in this area mention TV and Phone.
  • 67% TV (67%)
  • 33% Phone (33%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Esquimalt, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Esquimalt, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Esquimalt, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

CityProblem TypeReport Time
Victoria Phone 16 days ago
Victoria TV 20 days ago
Victoria TV 20 days ago
Victoria TV 1 month ago
Victoria Internet 2 months ago
Victoria Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Esquimalt, British Columbia

Latest outage, problems and issue reports in Esquimalt and nearby locations:

  • brandonscript
    Brandon ::1 (@brandonscript) reported from Victoria, British Columbia

    @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

  • scampden
    Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • RealNealDeal
    H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

  • Tamjam3z
    Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British Columbia

    Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • bellasugarsega
    Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • JRossfamilymed
    Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • hellonature
    Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • holtyny
    Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • tysoup
    Ty_soup (@tysoup) reported from Victoria, British Columbia

    @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

  • olyfilmgirl
    🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British Columbia

    Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • vicmomdoc
    Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • GordieLogan
    Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • zaxbux
    Zach (@zaxbux) reported from Victoria, British Columbia

    Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

  • canukgenie
    Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • LloydMildon
    Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia

    On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

  • sherryella77
    West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • sherryella77
    Sherry Merriam (@sherryella77) reported from Victoria, British Columbia

    Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @bshynk Sorry you feel this way Barney, did you need any help with your TELUS services?

  • AlexSte49374492
    Alex Stevens (@AlexSte49374492) reported

    @privacylawyer Where's Bell, Rogers, Telus, Eastlink and all the other internet service providers? Have any of them even said a peep?

  • Buttpee33
    250Hunter (@Buttpee33) reported

    @MelissaLMRogers @TELUSsupport I ditched all my telus ****. Phone, internet, security cams, the lot. I was paying 180 a month for internet. Switched providers to one thats $54 a month. Cell was over 100 with telus. Now paying 50.

  • adamhenrycfp
    Adam Henry, CFP (@adamhenrycfp) reported

    Things are expensive right now. An easy way to save some money is switching your phone plan to Public Mobile. It runs on the Telus network, so service feels the exact same. My wife and I made the switch a couple months ago. Took 10 minutes. Saving literally $120/month.

  • Thundercattttt0
    Thundercat 🇨🇦🇷🇺 (@Thundercattttt0) reported

    @TELUS How about you guys fix that, I prefer a secured connection.

  • BcMeggster
    Meggster 🇨🇦 (@BcMeggster) reported

    @VanCityVice You think our Hyro bills will be going down once Telus sucks the life out of it for an A.I. data center. They announced stupidity. We don't nee China's system at all.

  • knowpium
    Knowpium (@knowpium) reported

    @MelissaLMRogers @TELUSsupport i pay 35 a month for my unlimited plan. in Canada. Telus just sucks.

  • ofclanmcLeod
    Nuck Chorris (@ofclanmcLeod) reported

    @jodyvance @TELUS My service went up 100% after my recent contract expired. And the wifi is terrible. #telussucks

  • DerekWilliams82
    Dtw🇨🇦 (@DerekWilliams82) reported

    @DailyHiveVan If Telus can take our water for a data centre then I don’t give a **** about washing my car or watering my plants/lawn. If the city and province is going to sell out our water and not give a **** then why should I.

  • NLongbottom432
    Mike Meins C.D. (@NLongbottom432) reported

    @MelissaLMRogers @ALEXS80245780 @TELUSsupport I talk to an agent in the call support. My contract had ended and now owned the phone. But bill didn't go down. I had been with Telus for thirty years and moved to Koodo and felt I was being ripped off. Now I know why I wait so long to speak to an agent. I kept them on the line and moved my bill from $120 with most of the bells and whistles that I need to having two lines (my wife and I) for $86 dollars, again with everything we need, lots of data, calling and texting and back to Telus. What got it down from around 95 to 86 was having Telus automatic withdraw. Now I need to talk to them about my $325 cable/internet bill.