Telus outages and service status in Esquimalt, British Columbia

Problems in the last 24 hours in Esquimalt, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Esquimalt, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Esquimalt, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

City	Problem Type	Report Time
Victoria	TV	18 hours ago
Victoria	Internet	14 days ago
Victoria	Internet	30 days ago
Victoria	Internet	30 days ago
Victoria	E-mail	30 days ago
Victoria	TV	1 month ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Esquimalt, British Columbia

Latest outage, problems and issue reports in Esquimalt and nearby locations:

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 1 minute ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 1 minute ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 2 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  H. Neal Cropper (@RealNealDeal) reported 2 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Tesla Tours (@tesla_tours) reported 6 minutes ago from Victoria, British Columbia

  @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

• 
  Penny Holt (@canukgenie) reported 7 minutes ago from Saanich, British Columbia

  @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 8 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 10 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Derek Lewers (@critiklthinking) reported 16 minutes ago from Langford, British Columbia

  @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

• 
  Brandon Rylow (@brandonscript) reported 17 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Revheidi Koschzeck (@RevheidiK) reported 24 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Reg Brick (@hellonature) reported 26 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Lloyd Mildon (@LloydMildon) reported 29 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Anthony Kershaw (@audiophilia) reported 35 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Jennifer Ross (@JRossfamilymed) reported 36 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  Cheri S (@Cheri_L_S) reported 38 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Barbara Darling (@BarbaraDarlin20) reported 43 minutes ago from Victoria, British Columbia

  @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

• 
  Sherry Merriam (@sherryella77) reported 47 minutes ago from Victoria, British Columbia

  Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

• 
  Sarah Campden (she, her) (@scampden) reported 49 minutes ago from Saanich, British Columbia

  I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

• 
  H. Neal Cropper (@RealNealDeal) reported 58 minutes ago from Metchosin, British Columbia

  @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RageAgainstTheElites🇨🇦🇮🇹🇺🇦 (@RageAtTheElites) reported 7 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport You wanna pay low mobile rates, talk to the people in India, if not we have the Canadian Cusotmer Service line, but that cost $15 more a month. Your choice.

• 
  dapipi.imba (@DapipiImba) reported 8 minutes ago

  I was told CRA would Never Never Never go after Telus and Rogers to audit their tax, where massive corruption happens

• 
  D̴Lo.WorldP. 🇸🇻🌎 (@WavyNationOne) reported 9 minutes ago

  @onesoccer @TELUS Damn i hope hes good to go come June but I doubt it😢

• 
  aya ❦ (@offleebits) reported 10 minutes ago

  WHY IS TELUS SO ******* SLOW TODAY

• 
  Matt Rowe (@collectsdecks) reported 11 minutes ago

  Damn.. cs got stymied today and will not get a chance to defend their telus cup title. Bronze medal game tomorrow! It's been a hell of a 2 year run though!!

• 
  Jennifer from YWG 🇨🇦🇺🇦🍁🏳️‍🌈 (@Jenniferl554563) reported 13 minutes ago

  Maybe Pierre Poilievre negotiated a payment arrangement for a customer on his paper route. Or when he did collections at Telus. Tons of experience.

• 
  Tracy🌴♌🌊🎱🏹 (@ProvoGal01) reported 16 minutes ago

  .@TELUS Why do you outsource your call center jobs to India? You're a Canadian company! Why are you not hiring Canadians to do this job? Why am I getting calls from a call center in India about my account? There are more than enough Canadians looking for work. I will not accept calls from a call center in India about my service!

• 
  Dreadnaught (@Dreadnaugh75872) reported 16 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Switch out... Hey, I've got my phone bill down to $40/mo (no contract) at a company who answers the calls in Canada.

• 
  Emmanuel Richie (@emmanuel_r90) reported 16 minutes ago

  @bpmyhome18 @amara_is_weird If u know or have someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier.. they'd just help apply.. While we do the job..manage the account And split the weekly earnings..

• 
  Tahir Hameed (@thameed89) reported 18 minutes ago

  @TELUS Worst service ever, don’t try to use it.