Telus Outage Report in Esquimalt, Capital Regional District, British Columbia

Problems in the last 24 hours in Esquimalt, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Esquimalt, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Esquimalt, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

City	Problem Type	Report Time
Victoria	Internet	9 days ago
Victoria	Internet	9 days ago
Victoria	E-mail	9 days ago
Victoria	TV	19 days ago
Victoria	Internet	24 days ago
Victoria	Phone	26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Esquimalt, British Columbia

Latest outage, problems and issue reports in Esquimalt and nearby locations:

• 
  Zach (@zaxbux) reported 4 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Ty_soup (@tysoup) reported 5 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

• 
  H. Neal Cropper (@RealNealDeal) reported 9 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  H. Neal Cropper (@RealNealDeal) reported 11 minutes ago from Metchosin, British Columbia

  @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

• 
  Tam Jam💲 (@Tamjam3z) reported 20 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  Cheri S (@Cheri_L_S) reported 22 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Jody Klassen (@bellasugarsega) reported 24 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 24 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Revheidi Koschzeck (@RevheidiK) reported 28 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Brandon ::1 (@brandonscript) reported 29 minutes ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  Brandon Rylow (@brandonscript) reported 33 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 38 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  Lloyd Mildon (@LloydMildon) reported 38 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Reg Brick (@hellonature) reported 39 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 39 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 42 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  Jennifer Ross (@JRossfamilymed) reported 48 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 49 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Anthony Kershaw (@audiophilia) reported 50 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Sarah Campden (she, her) (@scampden) reported 58 minutes ago from Saanich, British Columbia

  I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  guywith2thumbs🇨🇦 (@guywith2thumbs1) reported 8 minutes ago

  I have a limited data plan on my Telus phone. Just received a text from @telus waiving overages for the next 2 weeks. I assume because I live close to where the tornado touched down in Barrie. I’m ok but thanks Telus. Worth a shout out to you.

• 
  Kylie (@alskade) reported 9 minutes ago

  @TELUS bullying and ignoring needs of customer! Stay away! Do not use Telus at any cost!

• 
  Raging in the Plague Age (@aprilknunchucks) reported 12 minutes ago

  @MrMerlotMusic Haven't heard of this one but will check it out, thank you. I figure I'm stuck with Telus or Shaw no matter what since everyone who isn't them is leasing their juice. This is really a Shaw problem

• 
  jim gannon (@jimgann25805901) reported 13 minutes ago

  @TELUSAffaires Communicate in English or **** off I will be cancelling my Telus tv and internet Bon chance

• 
  James Fournie (@robo_james) reported 18 minutes ago

  @koodo I’m considering canceling my phone plan because of the number of calls about “home service” from @telus I’ve gotten: I’ve got two identical calls today

• 
  Kraven (@Kraventhern) reported 19 minutes ago

  @Bobbo80 What’s the deal? I did the ahs discount with telus. It not bad

• 
  C.T. Dockers 👖 (@CottonDockers) reported 21 minutes ago

  @Shawhelp Re-booted 4 times. Was on with Tech-support chat. Went through the whole process. Disconnected only to have a new guy want to start over. Still not working. Off for 10 days holidays. When we return, switching to Telus.

• 
  KuljeetKaila (@KuljeetKaila) reported 22 minutes ago

  @TELUS @TELUSsupport - my friend just got a text saying she was overcharged and sent a link which asked her to select her bank and enter info....is this an obvious scam???? How is customer info being leaked? How did a third party get her info? She doesn’t bank online. Poor thing

• 
  Benson H (@hawkygoalie) reported 29 minutes ago

  A @TELUSsupport business technician supposedly couldn’t reach me on my Telus mobility phone (no missed call) and didn’t bother to call the main business number. Worst of all, they cancelled both the appointment and the ticket for support. Start from square one.

• 
  Nikki (@nikpat00) reported 29 minutes ago

  @TELUSsupport so if your managers are also unwilling to help, who do I call next? stay away from Telus folks I’m warnin ya!