Telus outages and service status in Esquimalt, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Esquimalt, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Esquimalt, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Esquimalt, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Telus Issues Reports Near Esquimalt, British Columbia
Latest outage, problems and issue reports in Esquimalt and nearby locations:
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Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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West Coast Coco Mermaid 🧜🏾♀️ (@sherryella77) reported from Colwood, British Columbia@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Cheri S (@Cheri_L_S) reported from Victoria, British ColumbiaTelus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
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Revheidi Koschzeck (@RevheidiK) reported from Langford, British ColumbiaHow is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Reg Brick (@hellonature) reported from Colwood, British Columbia@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Brandon Rylow (@brandonscript) reported from Saanich, British ColumbiaI didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Lloyd Mildon (@LloydMildon) reported from Oak Bay, British ColumbiaOn my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
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Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
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🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British ColumbiaSwitching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
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Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
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Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British ColumbiaWhy ******** does telus keep calling me at 745pm every night and hanging up? Get real.
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Jody Klassen (@bellasugarsega) reported from Langford, British ColumbiaI was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Brent Smithurst (@brentsmi) reported from Colwood, British ColumbiaAll I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Sherry Merriam (@sherryella77) reported from Victoria, British ColumbiaGoing on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail
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Tesla Tours (@tesla_tours) reported from Victoria, British Columbia@EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Pelletier (@MPelletierCIO) reportedCanada is in serious trouble. Telus stock is an indicator of what is to come. 😳
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SB (@swtyfrmthntrnt) reportedAnd Telus is mailing me to call them and come back. Lemme see how I can get this down to $40 for 120gb + roaming 🤭
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gm.itchell (@gm_itchell) reported@LindsayDunnTV Hahahaah. I had the same issue with Telus last couple months. Canada sucks in general. The tech had to come 7 times within 6 weeks.. I just moved in march.
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Mike Brennan (@MikeBre58407055) reported@MPelletierCIO I cut my Telus bill by 50%, got rid of the cable boxes and all the specialty channels and packages, now I just stream what I want to see on AMZN, APPL, etc. Telus has problems bigger than customer growth, it's guys like me staying with them, but dumping half the services.
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VK (@vinpkey) reported@TELUSsupport Acct 126969708-2, 604-522-1778. Your letter says Telus will stop my service Aug 10. Now Aug 13, not stoped. Pease give the exact date my service will stop? Or will my service continue until end of my contract in May 2027? Thanks. Vladimir (for Silvia Fabry)
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Unacceptable Andrew Scheelar (@andrewscheelar) reported@govt_corrupt Signed up to new internet provider after Rogers made Shaw turn to **** and it was included in the price. They're just giving cable away now (really it's just a Telus locked android box and "cable" and internet are the same physical wire and digital signals now anyway, it's all the same now) But if it cost anything we wouldn't have gotten it.
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SierraAlphaJuliet (@joneseygirl2022) reported@FringedCanuck @Starlink Central Alberta here on Starlink. We have had no issues to speak of here. After years of Telus non-service and dial up speed level internet service, we are really happy with Starlink.
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Apple (@ugochukwu619) reported@BrownBehaviour If only Telus will respond to you Those people are damn slow
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C Lo aka Vandal Savage (@intrikitt) reported@TELUS @TELUSsupport I WILL be escalating. Cause I have gotten zero resolution in a company I have been with for 20+ years. FIX THIS NOW.
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Parental Advisory (@Parental_OnX) reportedOk so no wifi/Internet at the new home until @TELUS can get someone in to do something with the line I guessM tech who came out said "the ends are different than the ones in Calgary" or something. It's weird too because can see about 20 neighbors ALL with Telus internet. This REALLY sucks and I hope doesn't take 2+ weeks 😢