Telus

Telus Outage Report in Esquimalt, Capital Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Esquimalt, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Esquimalt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Esquimalt, Capital Regional District, British Columbia 06/19/2024 07:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Esquimalt, Capital Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

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City Problem Type Report Time
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria E-mail
CanadaVictoria Phone
CanadaVictoria Internet

Community Discussion

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Telus Issues Reports Near Esquimalt, British Columbia

Latest outage, problems and issue reports in Esquimalt and nearby locations:

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • Cheri_L_S Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

  • GordieLogan Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • brandonscript Brandon ::1 (@brandonscript) reported from Victoria, British Columbia

    @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

  • tysoup Ty_soup (@tysoup) reported from Victoria, British Columbia

    @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

  • BarbaraDarlin20 Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia

    @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • LloydMildon Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia

    On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

  • audiophilia Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia

    @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

  • zaxbux Zach (@zaxbux) reported from Victoria, British Columbia

    Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • olyfilmgirl 🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British Columbia

    Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

  • Tamjam3z Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British Columbia

    Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FullScopeWelds Delaney (@FullScopeWelds) reported

    @Randellaman @DavoZed @AmieVarley So you'd prefer to be ripped off by an American company instead? I don't mind paying $65 a month for an unlimited data plan with Telus. I think it's fantastic tbh. There's many other problems worth discussing in Canada.

  • Marilyn2222222 Marilyn Michael (@Marilyn2222222) reported

    Telus Sim card not working

  • Tyler__Noble Tyler Noble (@Tyler__Noble) reported

    @kathi_leafs No that extra $60 on the bill is for financing the phone through your cell provider. Rogers, Bell, Telus etc. calls and texts are standard with all our plans now but what really gets you is the Data usage. Also, if you go over your data, they slow down your speed to 3G levels

  • phkcheung Kenneth Cheung (@phkcheung) reported

    @TELUSsupport Can I please get a contact number for a local department in Canada that knows the procedure of how to correct a mistake in the account information made by the Telus sales team? I have been passed around different departments in Philippines with no issue being resolved.

  • mrubenst Mark Rubenstein (@mrubenst) reported

    @bramabramson I am skeptical that (i) is practical, at least as a remedy to the Friday outage situation. No way that either the Rogers or Telus/Bell network has capacity to handle the traffic from all of each others customers.

  • jugheadisme Jug (@jugheadisme) reported

    @kenmoorealberta @AmieVarley Canada is caught up in a bind with Rogers and Bell and Telus.. lack of competition and consolidation of single carriers is hurting the service and the cost for subscribers in Canada.. it’s high time this was opened up.

  • GavinoGav Gavin Doidge (@GavinoGav) reported

    @Deborahpaleczn1 @CP24 Virgin is owned by Bell. Bells service didn’t go down, it was slower than normal due to an influx of customers relying on their service for their everyday activities. As a Telus customer (they run off bell in Ontario), while it was annoying it still worked for some things.

  • JustAnotherJay Jason Bouwmeester (@JustAnotherJay) reported

    @MarkEDaye @FP_Champagne No problem, but as you can see, not very helpful if one of the three goes down, I'd assume if Telus went down Bell would be affected as well in some capacity and vice versa.

  • daraddishman Marcus Riedner (@daraddishman) reported

    @TELUS you really need to fix your robot phone tree. It gets stuck in a loop asking for your existing account when you try to become a new customer.

  • xFalse_________ xFalse (@xFalse_________) reported

    @dcprime @dramos7_7 @AmieVarley Really? Did you forget about Verizon trying to enter Canada a few years back to provide affordable services and being blocked by Rogers/Bell/Telus causing all kinds of stink with the CRTC to the point where Verizon backed out and said they will never try to come to Canada again?