Telus Outage Report in Oak Bay, British Columbia

Problems in the last 24 hours in Oak Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Oak Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Oak Bay, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

City	Problem Type	Report Time
Victoria	Internet	7 days ago
Victoria	Internet	7 days ago
Victoria	E-mail	7 days ago
Victoria	TV	17 days ago
Victoria	Internet	22 days ago
Victoria	Phone	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Oak Bay, British Columbia

Latest outage, problems and issue reports in Oak Bay and nearby locations:

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 40 seconds ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  Brandon ::1 (@brandonscript) reported 2 minutes ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  Lloyd Mildon (@LloydMildon) reported 5 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Ty_soup (@tysoup) reported 8 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 19 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Brandon Rylow (@brandonscript) reported 19 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Jody Klassen (@bellasugarsega) reported 19 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 24 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Barbara Darling (@BarbaraDarlin20) reported 27 minutes ago from Victoria, British Columbia

  @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

• 
  Cheri S (@Cheri_L_S) reported 33 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Revheidi Koschzeck (@RevheidiK) reported 36 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 38 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Anthony Kershaw (@audiophilia) reported 46 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  H. Neal Cropper (@RealNealDeal) reported 46 minutes ago from Metchosin, British Columbia

  @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 47 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  Reg Brick (@hellonature) reported 47 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  H. Neal Cropper (@RealNealDeal) reported 48 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Zach (@zaxbux) reported 50 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Tam Jam💲 (@Tamjam3z) reported 52 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  Jennifer Ross (@JRossfamilymed) reported 58 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard (@Bestman1965) reported 2 minutes ago

  @TELUSsupport I've been a loyal telus customer and it feels like I'm getting really friggen screwed over - so you tell me why I shouldn't be frustrated and pissed!! I'm contemplating on changing this friggen service - so tell whst your solution is in regards to this kind of service!! Richard

• 
  TELUS Support (@TELUSsupport) reported 4 minutes ago

  @CanadianBlonde5 Hi Izzy, are you experiencing issues with your TELUS service?

• 
  Ꮙ (@pvjvrillo) reported 6 minutes ago

  Telus dead *** sucks 💀

• 
  Doug Alder - wear a damn mask, save lives (@DougAlder) reported 12 minutes ago

  @luisaloveslife @TELUS @TELUSsupport Their online support sucks big time. They're more a PR team than support.

• 
  Luisa “Wear A Mask” D. 🇨🇦🇬🇧🇮🇹 (@luisaloveslife) reported 17 minutes ago

  Get fibre optic internet said @TELUS. It’ll be better they said. Got it installed last weekend. Was glitchy. Called Telus and they said they’d fix it. Talked me through process. Worked briefly. Had dinner. Now we have no internet & we work from home. Send help please!

• 
  John McCall (@JohnMcCallGL) reported 17 minutes ago

  @TekSavvyBuzz @CBCNews This is how the government of Canada subsidizes the expansion of high speed service to rural areas. Ask Bell, Rodgers or Telus where expansion should occur they will tell you and take taxpayer money to make it happen. Go Starlink!!! @MikeBossio

• 
  Richard (@Richard33628623) reported 20 minutes ago

  What company provides the best service in Canada for Internet and TV? Currently with Telus and gotta say quite dissatisfied with there service - couldn't get a land line system connected right and to go along want to gouge me with a $150 " WiFi technician " fee to check my wifi

• 
  Shawna (@rediscovermoi) reported 22 minutes ago

  @TELUS Hello, I'm hoping Telus techs might be able to go the extra mile and help me recover an old voice mail that just expired. Its my father singing me happy birthday. He died last year of covid. Thank you, I look forward to your response, Shawna

• 
  dogemperor (NEO: TWEWY CONFIRMED!) (@dogemperor) reported 24 minutes ago

  @AraPraxis @PoRiverJamBand (Legally, the only people who can use or build non-type-accepted equipment are amateur radio operators, and ONLY on amateur radio bands. Your OnStar system is actually a cellular system, usually using Verizon or Telus, and is locked down like Fort Knox for good reason) 9/9

• 
  Luisa “Wear A Mask” D. 🇨🇦🇬🇧🇮🇹 (@luisaloveslife) reported 28 minutes ago

  @DougAlder @TELUS @TELUSsupport Thanks Doug. I messaged the support team earlier this evening but nobody has responded. Just hoping I can get it solved first thing in the morning. The timing sucks but we can’t do much but wait.