Telus Outage Report in Oak Bay, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Oak Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Oak Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (21%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Oak Bay, British Columbia
The most recent Telus outage reports came from the following cities: Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Phone | |
| Victoria |
Internet | |
| Victoria |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Oak Bay, British Columbia
Latest outage, problems and issue reports in Oak Bay and nearby locations:
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Anthony Kershaw
(@audiophilia) reported
from
View Royal, British Columbia
@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Sherry Merriam
(@sherryella77) reported
from
Victoria, British Columbia
Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail
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Zach
(@zaxbux) reported
from
Victoria, British Columbia
Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯
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Tam Jam💲
(@Tamjam3z) reported
from
Esquimalt, British Columbia
Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Cheri S
(@Cheri_L_S) reported
from
Victoria, British Columbia
Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Lloyd Mildon
(@LloydMildon) reported
from
Oak Bay, British Columbia
On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Ty_soup
(@tysoup) reported
from
Victoria, British Columbia
@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
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Ian holt
(@holtyny) reported
from
Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Barbara Darling
(@BarbaraDarlin20) reported
from
Victoria, British Columbia
@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Brandon ::1
(@brandonscript) reported
from
Victoria, British Columbia
@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Looney
(@ljhmontgomery) reported
@adolwyn my upload speed with Telus is 0.76. absolutely horrible. I may need to switch to shaw.
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barb dawson
(@takuarm) reported
@TELUS Why are you emailing me an overdue reminder when my balance is 0 !! This is just stupid. You also sent me a notification of a disconnection that was two weeks overdue? What the heck kind of service are you trying to tell me? That you are not able to keep track of records.
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Victarion
(@wiiaax) reported
@Rogers Reliable? Service is cut for most Rogers users in this town each time we have hydro issues. Inconvenient, even life threatening, if emergency arises. I’ll switch to Telus when my financing’s up. For half the cycle my phone randomly disconnects from wifi to use data. Funny
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Gorn Of Plenty
(@GornofPlenty) reported
JFC! #Telus your web interface is beyond GARBAGE! Your PDF docs for voicemail operation are both ridden with blatant TYPOS ... AND ******* hard to read because your moron marketing dept uses a light green colour for text! Are you ******* stupid? HELLO contrast ratio???
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport
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FungaiJay
(@FungaiJay) reported
@mecandan @RogersHelps It’s terrible. I have a Telus phone for work and it works perfectly fine. But my Rogers personal phone and my wife’s FIDO are terrible. Even my wife’s Bell work phone has great network. Sort it out Rogers
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Gauvywankanobi-backup. suspended main account
(@GauvreauGary) reported
@mtlgazette @TELUS Where is rural ON's high speed, or even slow speed, in the dark ages outside of OTTAWA
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Karen Durrie
(@bitofallwrite) reported
@BACullenyyc @dinnerwithjulie Yeah, I find that weird. I'm with Virgin (Telus) and my data is my data is my data, no matter where in Canada I am. I've never seen a spike in charges/amount used traveling within the borders.
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Hieu Huynh 🦋
(@hieuhandyman) reported
Customer service agent? Shaw, mint mobile, Rogers, Telus, main stream corporations etc…work comfort at home, free money? 🌞
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Dean Blackskull
(@deanblackskull) reported
Hey @Shawhelp maybe you can help with service for my move to Nelson, BC. Currently with @Telus @Telussupport with internet 150 and being told to either take 6mbps(?!) or pay a huge $210 disconnection fee. Tried to escalate to mgmt and got a cut and paste nonsensical reply.