Telus Outage Report in Oak Bay, British Columbia

Problems in the last 24 hours in Oak Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Oak Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Oak Bay, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

City	Problem Type	Report Time
Victoria	Internet	10 days ago
Victoria	Internet	10 days ago
Victoria	E-mail	10 days ago
Victoria	TV	20 days ago
Victoria	Internet	25 days ago
Victoria	Phone	27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Oak Bay, British Columbia

Latest outage, problems and issue reports in Oak Bay and nearby locations:

• 
  Zach (@zaxbux) reported 1 minute ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 5 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  Anthony Kershaw (@audiophilia) reported 6 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Jennifer Ross (@JRossfamilymed) reported 7 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  Reg Brick (@hellonature) reported 9 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 10 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  H. Neal Cropper (@RealNealDeal) reported 11 minutes ago from Metchosin, British Columbia

  @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

• 
  Sarah Campden (she, her) (@scampden) reported 11 minutes ago from Saanich, British Columbia

  I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

• 
  Tam Jam💲 (@Tamjam3z) reported 12 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  Jody Klassen (@bellasugarsega) reported 13 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Brandon Rylow (@brandonscript) reported 14 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  H. Neal Cropper (@RealNealDeal) reported 16 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 17 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Revheidi Koschzeck (@RevheidiK) reported 18 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Lloyd Mildon (@LloydMildon) reported 20 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Christiane Sadeler (@ChrisSadeler) reported 30 minutes ago from Saanich, British Columbia

  @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 31 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 34 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Brandon ::1 (@brandonscript) reported 52 minutes ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  Cheri S (@Cheri_L_S) reported 54 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJ Heer (@DJHeerMusic) reported 11 minutes ago

  @spedteacher1996 Telus lost the signal with the 1 channel

• 
  🇨🇦 Mr. Whiplash 🇨🇦 (@WhiplashHimself) reported 12 minutes ago

  @JustCallMeEevee @TELUS Surprised they never did that with me for how many times I chewed them out for shitty service. Shaw has never once left me on the back burner. Always there to help when I needed it

• 
  Hippersons, Minister of Pottery (@hippersons) reported 13 minutes ago

  @TinDizzy @TELUS I once had to take this issue to the CRTC - @Telus was robocalling me multiple times a day for days on end and I got such a runaround trying to get them to stop I complained to the CRTC.

• 
  Jesse Ilg (@JesseIlg) reported 14 minutes ago

  @Post2PostShow @CanadiensMTL VPN’s can get around that... but that’s paying for another service to get around NHL’s blackout restrictions... I got Pik TV from Telus to get sport net and watch Vancouver games, I watch all the rest in my NHL Live.

• 
  space pirate sandwich pope 🥪😷 (@ericemoji) reported 14 minutes ago

  @TELUSsupport Um, support twitter person? You responded 6 hours after I tweeted. The problem had been long solved and the feelings of animus to @Telus that were slowly dying are now inflamed by @TELUSsupport getting back to me SIX HOURS LATER on a medium built for immediacy.

• 
  Alexander supertramp (@kid_trailerpark) reported 14 minutes ago

  @TELUS how are the heck are you tell me you can only provide me internet-6 with no cable and I live 5 min down the road from one of the biggest shopping malls in the world. #telusblows

• 
  ArkhamSmoke1 (@arkhamsmoke1) reported 18 minutes ago

  Hello again @canadalifeco It's been almost a month since I submitted my claim, it took you a week to respond to my email to tell me it takes 5 days for in country claims and that I should wait another week. Y'all are just as bad as your mobile phone counter parts at Telus.

• 
  Rick Hoff (@HoffRick) reported 20 minutes ago

  @cdlitke @JustinTrudeau I supported you for the Telus board and I support you for this. Unfortunately you don't tick any of the necessary boxes. Have you considered AIMCo?

• 
  Kerry Powell (@KerryPowell) reported 21 minutes ago

  And even after I called ageist @TELUS to beg them to cancel/suspend until I could get power of attorney or get in to see my mom DURING A PANDEMIC and talk her thru the process. Did I mention she has Alzheimer’s? Sheesh. 2/2

• 
  Dizzy ★ (@TinDizzy) reported 21 minutes ago

  @postition @TELUS Yeah. Any time I’ve answered they asked for my hubz. Quit answering a long time ago. Not sure what the deal is, but it just seems kind of aggressive and that’s no way to treat your customers. And, again? He’s asked them nicely to stop, they agreed, yet persist. What gives? 🤔