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Telus outages and service status in Oak Bay, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Oak Bay, including 0 direct reports.
  • The most common problems reported in this area mention TV and Phone.
  • The most recent signal from this area was received May 18, 2:13 AM EDT.
  • 75% TV (75%)
  • 25% Phone (25%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Oak Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Oak Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 22: Problems at Telus

Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Oak Bay, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

CityProblem TypeReport Time
Victoria Phone 4 days ago
Victoria TV 8 days ago
Victoria TV 8 days ago
Victoria TV 26 days ago
Victoria Internet 1 month ago
Victoria Internet 2 months ago

Nearby cities with recent reports

Victoria

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Oak Bay, British Columbia

Latest outage, problems and issue reports in Oak Bay and nearby locations:

  • vicmomdoc
    Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • Tamjam3z
    Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British Columbia

    Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

  • brandonscript
    Brandon ::1 (@brandonscript) reported from Victoria, British Columbia

    @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

  • critiklthinking
    Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • zaxbux
    Zach (@zaxbux) reported from Victoria, British Columbia

    Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

  • RealNealDeal
    H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • holtyny
    Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • JRossfamilymed
    Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • tysoup
    Ty_soup (@tysoup) reported from Victoria, British Columbia

    @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

  • brentsmi
    Brent Smithurst (@brentsmi) reported from Colwood, British Columbia

    All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

  • sherryella77
    West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • LloydMildon
    Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia

    On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

  • bellasugarsega
    Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • RealNealDeal
    H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

  • scampden
    Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • holtyny
    Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • canukgenie
    Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BGminimom
    Berngirl (@BGminimom) reported

    @ZBranniganbsky @RepJackKimble Weird. I'm in Canada on Telus network and had trouble with everything but X and Facebook on my phone.

  • RM_Transit
    Reece Martin (@RM_Transit) reported

    How is AI policy going in Canada? Well *Telus* is going to be building a huge data center in DOWNTOWN VANCOUVER (how is this even slightly compelling) and needs federal government help . . . We are in trouble. . .

  • PerfumeYou
    It's just me (@PerfumeYou) reported

    @MarkJCarney Time to cancel #Telus Time to leave the communist corporation, cut them off where it hurts. Turn off the money 💰

  • Hendy759
    Paul Henderson (@Hendy759) reported

    @MarkJCarney @EvanLSolomon Isn’t Telus in financial trouble? So…this is another government handout?

  • trying2help
    LA (@trying2help) reported

    @The_Brian_Life Canada needs its own in house CDN ownedcAI data centre. Telus is a reasonable candidate Having two downtown Vancouver - why? MT Pleasant is very close . Water is an issue and noise concerns - huge

  • SikhretService
    SikhretService (@SikhretService) reported

    @Trendstockers @TELUS Same situation happened with me. Telus will have a tough time winning and retaining customers over. Black friday door to door salesman sold me on it. Since then iv cancelled 2/4 lines i activated with them. Telus koodo Internet has been pretty terrible. Im pretty happy with Telus home security, as long as I don’t ever get billed for the fire department dispatch on a false alarm. My neighbour got stuck with a $1200 bill on a false alarm.

  • Nikki98212136
    Nikki (@Nikki98212136) reported

    @PWHL_Minnesota How can we watch this in Canada? Telus and the CBC are Horrible. I got off work early and still, I can't find the game. Help?

  • LailokensAwen
    Shawn@Lailokens Awen (@LailokensAwen) reported

    @TELUS @PublicMobile_EN @koodo nice little scam you got going. Email an offer of $20 for 29gb, and when it doesn’t work online, customer service tries selling a more expensive plan

  • Willettgoboom
    Willett (@Willettgoboom) reported

    @shannonplante @MarkJCarney Telus here already sucks at most things they should be good at. So i dont expect them to be able to understand why this is a terrible idea, along with ruining the downtown view.

  • OhBoyItsKale
    Oh Boy It's Kale (@OhBoyItsKale) reported

    @LXXXIVMJW @Emily_Lowan Well telus reported 525 for these 3 sites. These jobs will include technicians, operators, engineers, managers and support roles like security