Telus Outage Report in Oak Bay, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Oak Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Oak Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (55%)
-
Phone (20%)
-
TV (9%)
-
Wi-fi (8%)
-
Total Blackout (5%)
-
E-mail (3%)
Live Outage Map Near Oak Bay, British Columbia
The most recent Telus outage reports came from the following cities: Victoria and Saanichton.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Wi-fi | |
| Victoria |
Wi-fi | |
| Victoria |
TV | |
| Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Oak Bay, British Columbia
Latest outage, problems and issue reports in Oak Bay and nearby locations:
-
Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
-
Ty_soup
(@tysoup) reported
from
Victoria, British Columbia
@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
-
Brandon ::1
(@brandonscript) reported
from
Victoria, British Columbia
@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
-
Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
-
Anthony Kershaw
(@audiophilia) reported
from
View Royal, British Columbia
@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
-
Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
-
Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
-
West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
-
Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
-
Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
-
Sarah Campden (she, her)
(@scampden) reported
from
Saanich, British Columbia
I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
-
H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
-
Cheri S
(@Cheri_L_S) reported
from
Victoria, British Columbia
Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
-
Tam Jam💲
(@Tamjam3z) reported
from
Esquimalt, British Columbia
Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.
-
H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
-
Zach
(@zaxbux) reported
from
Victoria, British Columbia
Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯
-
Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
-
Lloyd Mildon
(@LloydMildon) reported
from
Oak Bay, British Columbia
On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
-
🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸
(@olyfilmgirl) reported
from
Colwood, British Columbia
Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
-
Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Ola
(@olasofeso) reported
A security incident was missed and I’ve proven the object recognition software is buggy. It recognizes a person or a vehicle as “Other” object outside daylight hours @TELUS @TELUSsupport 2/2
-
Kimball Finigan (He/Him) Your At-Home Trainer 🇺🇦
(@KimballFinigan) reported
@steve_izen @SoniaFurstenau Fee for service is the problem. Docs could have salary if their college would shift from FFS. Telus is pushing a private healthcare business agenda. That is illegal, infringes our Charter Rights, and entrenches two-tier basic healthcare services.
-
RKVancouver, B.A., M.Ed.
(@RKapil) reported
@TELUSsupport @TELUS every single one of the six customer service reps were so nice but four hours later I have a suggestion: make it easier. #toomanybuttons #frustrating #TheSystemIsBroken
-
Bruce Shearer
(@roystonbruce) reported
@SoniaFurstenau @markroseman Cmon Sonia. Stick to the main issue - Dix’s treatment of family Drs. Don’t get distracted by the Telus stuff. Telus is able to “lure” FDs because Dix won’t do anything about their crappy FP compensation.
-
Cryssie
(@eissyrc) reported
@Norma_J_ I need to talk to Telus and tell them to deactivate my VM. I never check it because how could I. It doesnt even do voice to text. Thank you Norma for checking. Sorry for not returning your call. 🙃
-
PSBlaw
(@BregmanPs) reported
@elangdicoke @FourWinns298 @fordnation We are already seeing health care dollars siphoned off to Telus Health, pharmacies. They are helping people find physicians, a service available free of charge. Covid is decimating community services like home care and labs.
-
Brodie Friesen 🚀🏳️🌈☀️
(@Brodie_Friesen) reported
Day 2 of building a custom wireless access point so I can get good wifi on my bed. Because I am pissed at Telus for their stupid mesh system.
-
Steven Izen
(@steve_izen) reported
@KimballFinigan @SoniaFurstenau Telus only charges for services MSP does not cover. I would agree that MSP should cover many things like preventative care. But they do not. So how does that infringe charter rights?,..and who is responsible for that. Again the key issue is Family Doctors are grossly under paid.
-
Nick Light
(@NickLight_) reported
@seanorr @TELUS Yikes. If you need help with a car still however msg me. I have a car and I have 2 dogs so its already ruined from them.
-
Brent Morrison
(@RockinBluesShow) reported
@TELUS requested a call back. Was informed you would try 3 times. 3 voicemails but NO recent calls. You sent 3 “calls” DIRECTLY to voicemail, NO WAY I could answer! Your customer service is STILL terrible! No surprise, I was trying to find out how soon I can cancel my service!!