Telus outages and service status in Pitt Meadows, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 1 outage signal in the last 24 hours around Pitt Meadows, including 1 direct report.
The most common problems reported in this area mention Internet, Phone, and Wi-fi.
The most recent signal from this area was received Apr 23, 12:40 PM EDT.

Internet (63%)
Phone (20%)
Wi-fi (13%)
Total Blackout (3%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pitt Meadows, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pitt Meadows, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Pitt Meadows	Baseline
Apr 22, 8:40 PM EDT	0	0	0
Apr 22, 9:00 PM EDT	0	0	0
Apr 22, 9:20 PM EDT	0	0	0
Apr 22, 9:40 PM EDT	0	0	0
Apr 22, 10:00 PM EDT	0	0	0
Apr 22, 10:20 PM EDT	0	0	0
Apr 22, 10:40 PM EDT	0	0	0
Apr 22, 11:00 PM EDT	0	0	0
Apr 22, 11:20 PM EDT	0	0	0
Apr 22, 11:40 PM EDT	0	0	0
Apr 23, 12:00 AM EDT	0	0	0
Apr 23, 12:20 AM EDT	0	0	0
Apr 23, 12:40 AM EDT	0	0	0
Apr 23, 1:00 AM EDT	0	0	0
Apr 23, 1:20 AM EDT	0	0	0
Apr 23, 1:40 AM EDT	0	0	0
Apr 23, 2:00 AM EDT	0	0	0
Apr 23, 2:20 AM EDT	0	0	0
Apr 23, 2:40 AM EDT	0	0	0
Apr 23, 3:00 AM EDT	0	0	0
Apr 23, 3:20 AM EDT	0	0	0
Apr 23, 3:40 AM EDT	0	0	0
Apr 23, 4:00 AM EDT	0	0	0
Apr 23, 4:20 AM EDT	0	0	0
Apr 23, 4:40 AM EDT	0	0	0
Apr 23, 5:00 AM EDT	0	0	0
Apr 23, 5:20 AM EDT	0	0	0
Apr 23, 5:40 AM EDT	0	0	0
Apr 23, 6:00 AM EDT	0	0	0
Apr 23, 6:20 AM EDT	0	0	0
Apr 23, 6:40 AM EDT	0	0	0
Apr 23, 7:00 AM EDT	0	0	0
Apr 23, 7:20 AM EDT	0	0	0
Apr 23, 7:40 AM EDT	0	0	0
Apr 23, 8:00 AM EDT	0	0	0
Apr 23, 8:20 AM EDT	0	0	0
Apr 23, 8:40 AM EDT	0	0	0
Apr 23, 9:00 AM EDT	0	0	0
Apr 23, 9:20 AM EDT	0	0	0
Apr 23, 9:40 AM EDT	0	0	0
Apr 23, 10:00 AM EDT	0	0	0
Apr 23, 10:20 AM EDT	0	0	0
Apr 23, 10:40 AM EDT	0	0	0
Apr 23, 11:00 AM EDT	0	0	0
Apr 23, 11:20 AM EDT	0	0	0
Apr 23, 11:40 AM EDT	0	0	0
Apr 23, 12:00 PM EDT	0	0	0
Apr 23, 12:20 PM EDT	0	0	0
Apr 23, 12:40 PM EDT	0	0	0
Apr 23, 1:00 PM EDT	0	0	0
Apr 23, 1:20 PM EDT	0	0	0
Apr 23, 1:40 PM EDT	0	0	0
Apr 23, 2:00 PM EDT	0	0	0
Apr 23, 2:20 PM EDT	0	0	0
Apr 23, 2:40 PM EDT	0	0	0
Apr 23, 3:00 PM EDT	0	0	0
Apr 23, 3:20 PM EDT	0	0	0
Apr 23, 3:40 PM EDT	0	0	0
Apr 23, 4:00 PM EDT	0	0	0
Apr 23, 4:20 PM EDT	0	0	0
Apr 23, 4:40 PM EDT	0	0	0
Apr 23, 5:00 PM EDT	0	0	0
Apr 23, 5:20 PM EDT	0	0	0
Apr 23, 5:40 PM EDT	0	0	0
Apr 23, 6:00 PM EDT	0	0	0
Apr 23, 6:20 PM EDT	0	0	0
Apr 23, 6:40 PM EDT	0	0	0
Apr 23, 7:00 PM EDT	0	0	0
Apr 23, 7:20 PM EDT	0	0	0
Apr 23, 7:40 PM EDT	0	0	0
Apr 23, 8:00 PM EDT	0	0	0
Apr 23, 8:20 PM EDT	0	0	0
Apr 23, 8:40 PM EDT	0	0	0

April 24: Problems at Telus

Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pitt Meadows, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Langley, New Westminster, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
Surrey	Internet	8 hours ago
Surrey	Internet	1 day ago
Surrey	Internet	2 days ago
Surrey	Wi-fi	2 days ago
Surrey	Internet	12 days ago
Langley	Phone	15 days ago

Nearby cities with recent reports

Surrey

4 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Pitt Meadows, British Columbia

Latest outage, problems and issue reports in Pitt Meadows and nearby locations:

BdblE (@MsYouDoYou) reported 6 minutes ago from Burnaby, British Columbia
@MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.
jimmynighttime (@jimmynighttime) reported 8 minutes ago from Surrey, British Columbia
@TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?
Miles (@mobius84) reported 9 minutes ago from Surrey, British Columbia
@TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.
Jeffery Simpson (@JefferySimpson) reported 12 minutes ago from Surrey, British Columbia
In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.
John Duong Nguyen(“Anu RA”) (@JNcustoms) reported 14 minutes ago from Surrey, British Columbia
@NortonSoft Telus is compromised got hijack for my pin before even getting to use it. Neighbor has access to my phone now posing as me wtf. Please advise...“HA!”©™Deploy&Desist.N0W
John Reid (@johnb45_reid) reported 15 minutes ago from Coquitlam, British Columbia
Why is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.
E-Comm 9-1-1 (@EComm911_info) reported 16 minutes ago from Burnaby, British Columbia
UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC
Vik Saggu (@VancitySaggu) reported 16 minutes ago from Burnaby, British Columbia
@FlossYourTooth Wtf what’s this on Telus?
Vic (@vicvirk) reported 17 minutes ago from Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
Soren Jensen (@smjnews) reported 17 minutes ago from Anmore, British Columbia
@TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!
Mrs. Stregger (@owljustteach) reported 20 minutes ago from Langley, British Columbia
Hey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft
Cheryl B. 🇨🇦 (@CherylPrior1) reported 21 minutes ago from Langley, British Columbia
@pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.
Kenneth A Lush (@Kennethalush) reported 27 minutes ago from Surrey, British Columbia
@telus sent me my cable bill on Christmas morning. **** you Telus!
C.R. Martel, Esq. (@PickledGingerBC) reported 28 minutes ago from Coquitlam, British Columbia
@CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.
Prince (@ImJustPrinceA) reported 40 minutes ago from Port Moody, British Columbia
I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.
Sadia Pannun (@sadia_74) reported 41 minutes ago from Surrey, British Columbia
@Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic
Kiefer Abram (@kikithekrakra99) reported 41 minutes ago from Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
Vic Wozniak (@vicwozniak) reported 45 minutes ago from Surrey, British Columbia
@TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street
John_D_Nguyen(one tru Anu RA) (@JNcustoms) reported 51 minutes ago from Surrey, British Columbia
@TELUS your Surrey internet connection provider is compromised, filing a privacy breach lawsuit against you **** 3 times no I’ve raised the issue of my accounts bein hacked 3 times being hung up on 3 times you’ll feel my disapproval of unsecured services provided to public.
Kim (@LuvKimber) reported 58 minutes ago from Surrey, British Columbia
So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Ray Gaur (@raygaurca) reported 2 minutes ago
We signed up for a three year contract to replace our month-to-month internet service for business effective November 28, 2025. It was our understanding that Anatoli Jr. Goriansk @TELUS the Account Manager was going to handle the switch, but for some reason he did not cancel our month-to-month service. Now our account has been suspended because of non-payment of the month-to-month service. Can you please assist. @TELUSsupport
Ungovernable. Speaker of truths. (@NothinToSeeHere) reported 4 minutes ago
This boondoggle of govt waste is not about Telus, it’s about horribly run govt programs that don’t solve problems or produce positive outcomes.
Lorie (@MissWest003) reported 4 minutes ago
@Hunny_diva @RogersHelps @Rogers Every time someone has a concern they direct ppl to Rogers Support as if that’s not their job. This Roger’s Help channel seems pretty pointless to me if they can’t actually help & give false info about something important like Pin#’s and Account Security. Glad I’m with #Telus
Jaye R. Walter MBA, CFP, CIM, TEP, FMA, FCSI (@JayeWalter) reported 4 minutes ago
@VanIsleInvestor Bell has endured similar issues, and cut the sacred dividend. Odds are Telus will. Management has stated deleveraging is a priority. Value trap, or invest in the turnaround ?
Irene Woike 🇨🇦🇩🇪 (@ChristelPeter1) reported 5 minutes ago
@Stephbujo @nath_beauregard @Bell Not just Bell, Telus is the same. They tried to tell me I never sent them the equipment back ( that after some Telus goof tried to make me believe the Canada Post will come driving out to the sticks and pick it up ) luckily I didn’t believe him and sent it by registered mail. Took me almost 3 months and many phone calls and a lot of grandstanding by Telus before they finally stopped being jerks.
Omni G (@OmniG7) reported 8 minutes ago
@StephenPunwasi @fordnation You with Rodgers right? I know people that can Breach that, Same with bell or Telus. Your not safe to do as you wish and **** the country over, I will report on it regardless.
TheExamPrep (@TheExamPrep) reported 9 minutes ago
@TELUSsupport @TELUS I have been trying to cancel my home service since last week. I have called numerous times. I keep getting transferred around. I need the service cancelled since I am relocating outside the country. A/C 6079477193 Please cancel and confirm back to my tel.
professional sidechick (@sumhotdumbitch) reported 11 minutes ago
Who do I gotta **** at Telus cuz damn that bill ain’t it???? 😭
Dean Skoreyko (@bcbluecon) reported 12 minutes ago
My doctors office 'uses' Telus Health yet it doesn't work. Give a few doctors a call in BC and see what a disaster it is.
Jeff (@Boomerjeff) reported 15 minutes ago
@TELUSsupport I have received a dozen emails about my "account." I've never heard of Telus before these emails. I'm unable to communicate with the stupid bot on your website. How do I find out if I have an account or if someone impersonating me opened an account in my name?