Telus Outage Report in Pitt Meadows, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Pitt Meadows, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pitt Meadows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at Telus
Telus is having issues since 04:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Pitt Meadows, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Coquitlam, Langley, Port Moody, Maple Ridge, Burnaby, Coquitlam, Delta and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
TV | |
| Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Coquitlam |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Pitt Meadows, British Columbia
Latest outage, problems and issue reports in Pitt Meadows and nearby locations:
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Candi Marie
(@CandiVanCity24) reported
from
Surrey, British Columbia
@LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.
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trevor
(@vancitytrevor) reported
from
New Westminster, British Columbia
@TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS
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Ciara Hempseed
(@CiaraHempseed) reported
from
Vancouver, British Columbia
I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.
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Curtis Wiebe
(@DivisionW) reported
from
Surrey, British Columbia
@TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?
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Soren Jensen
(@smjnews) reported
from
Anmore, British Columbia
@TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Phil Whelan 😷🇨🇦🦕🚀
(@philwhln) reported
from
Vancouver, British Columbia
@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.
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Audrey Lobato
(@AudreyLobato) reported
from
Surrey, British Columbia
@TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.
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Oladada
(@whourDaDa) reported
from
Burnaby, British Columbia
One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.
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Captain Tom E. Foote
(@captainfoote) reported
from
Surrey, British Columbia
For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?
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Mary June Margarico
(@Junayyyy) reported
from
Vancouver, British Columbia
@TELUS sucks.
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jimmynighttime
(@jimmynighttime) reported
from
Surrey, British Columbia
@TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Vogel
(@PeterVogel) reported
Annoyed that @TELUS has sent a letter to my mother saying she must upgrade her copper landline to the company's fibre network. The letter uses the phrasing "this upgrade is mandatory." Only when pressed at a supervisory level does Telus agree that this statement is not true.
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O'Toole Is A'Stoole
(@ConsAreCons) reported
@JasonM98282978 I'm sure this will be soooo much better after healthcare is privatized and Telus is in complete control because they would never make a customer wait, would they?
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Charlotte Danielle (she/her)
(@websofcharlotte) reported
Hey @TELUS — when a person changes their name with your “loyalty department,” and yet they still use the old one MULTIPLE TIMES in the call, you’ve got a training problem. SMARTEN UP, and start spending the money to improve your service and customer support.
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piksha
(@piksha10) reported
Bad experience with Telus international . I give my 100% with my work but they didn't give my payment .
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jithu jacob
(@jithuja26795266) reported
Gonna take sick leave to call @TELUSsupport because I am sick of TELUS . Incorrect billing for 3 consecutive months . Worst internet speed and no internet most of the time . It's my 6th time calling @TELUSsupport in my 3 months membership with an average waiting time of 1.5 hr
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Rudra
(@rOddYrExX__LmaO) reported
@TELUS @TELUSBusiness Management in personiv gurgaon india has disabled my working ID without any valid reason and they are trying to threaten me that you will lose your job please help me @VishalBora See what kinda managers you hired and HR TOO what third class company
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SusanT
(@typical_susan) reported
@TELUSsupport I'm not interested in a pre-owned phone. I'll be switching cell phone carriers since Telus has no interest in charging customers ethical rates or providing decent customer service.
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Emmett Quinn
(@Quinner83) reported
@NHL_Centre_Ice your feed for Philly/NJ on @TELUS is awful
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Brian
(@BCBoisvert) reported
@jawnjang I have two Telus cable boxes unplugged and not used in a year for a tv subscription I’m on contract for. What’s on TV is complete garbage unless you pay for all options. I recently installed the Optik app to watch a episode of @jodyvance and @steeletalk on their new show.
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Jenn
(@JennMillions) reported
@TELUS Had to ask your overly agressive door to door salesman to leave my property 3 times after he kept insisting on getting my personal information. Finally closed the door in his face. Don't make me be the bad guy. Train your employees better.