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Telus outages and service status in Pitt Meadows, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Pitt Meadows, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 19, 2:42 PM EDT.
  • 50% Internet (50%)
  • 21% Phone (21%)
  • 17% Wi-fi (17%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pitt Meadows, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pitt Meadows, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pitt Meadows, British Columbia

The most recent Telus outage reports came from the following cities: Burnaby, Surrey, Maple Ridge, Delta, Langley, New Westminster, Coquitlam, and Coquitlam.

CityProblem TypeReport Time
Burnaby Phone 10 hours ago
Surrey E-mail 3 days ago
Surrey Internet 5 days ago
Surrey Internet 6 days ago
Burnaby Internet 7 days ago
Surrey Wi-fi 11 days ago

Nearby cities with recent reports

Surrey

3 recent signals

3 days ago
Burnaby

1 recent signals

10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Pitt Meadows, British Columbia

Latest outage, problems and issue reports in Pitt Meadows and nearby locations:

  • EComm911_info
    E-Comm 9-1-1 (@EComm911_info) reported from Burnaby, British Columbia

    UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC

  • YouTravel
    Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia

    @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

  • dharnid
    Dharni D (@dharnid) reported from Surrey, British Columbia

    @TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)

  • PickledGingerBC
    C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia

    @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

  • uniontrevor1975
    Trevor (@uniontrevor1975) reported from New Westminster, British Columbia

    @rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦

  • pyeinburnaby
    Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia

    Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

  • mobius84
    Miles (@mobius84) reported from Surrey, British Columbia

    @TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Literally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.

  • MikeyBlackmon
    mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • Amu3188
    amu (@Amu3188) reported from Surrey, British Columbia

    @TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.

  • bigfid25
    Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia

    @drex @TELUS That sucks dude

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

  • Ryansisson7
    VWbugNuT (@Ryansisson7) reported from Surrey, British Columbia

    @TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!

  • VancitySaggu
    Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia

    @FlossYourTooth Wtf what’s this on Telus?

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

  • RitchWorld
    RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

  • pyeinburnaby
    Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia

    @roguekiwi1 I feel your pain. It is now 3:45pm Saturday. I finally got through at 3pm today after starting at noon. They said the reboot of the system that they suspended in error would take 15minutes it has been 45 minutes and still nothing. 😡😡😡#telussucks #telus #terrible

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

  • owljustteach
    Mrs. Stregger (@owljustteach) reported from Langley, British Columbia

    Hey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Dmoore75766944
    new day new way He/Him 🇨🇦 (@Dmoore75766944) reported

    @sitkamedia Power rates tripled for other municipalities residents to provide for the data centres. Public needs a guarantee that rates will never be impacted, is Telus getting subsidies and tax breaks by the city?

  • InspiredAquaCA
    Inspired Aquariums (@InspiredAquaCA) reported

    "We are getting to a point where not answering your phone is the safest thing to do" These scam calls are so common, and usually involve the scammers spoofing a local number to help fool the victim. Somehow @TELUS is unable (or unwilling) to do anything about number spoofing 😑

  • heiba986627073
    heiba9866 (@heiba986627073) reported

    @trevor388569409 @Andrew_Sully @WestJet They can't even price a plane ticket ask them questions about pricing and they won't know what to say, Telus has trainers and quality agents who have never touched a plane 😢, while Canada has staff with several years of exp who do not rely on scripts

  • KimballFinigan
    Kimball Finigan (He/Him) Your At-Home Trainer 🍉 (@KimballFinigan) reported

    Who gives a **** if these AI slop factories use /less/ water? I care that billions are being chucked into a private corporate profit statement. If Telus wants to build data centres let them take the risk. If the government needs data centres, build and own them.

  • fantail49834087
    Sailor Park Boy (@fantail49834087) reported

    @BlondeBigot11 @TELUS It's like the indian security guards at canadian tire that won't let you leave the store without showing them your receipt. They watched you go thru the checkstand. The retard that pulled that on me at the vancouver cambie store nearly had his UPC symbol scanned repeatedly.

  • JohnGan94616367
    TFSA_Millionaire (@JohnGan94616367) reported

    @VanIsleInvestor No idea what it does. I bought the following at 52 weeks lows because I know what it does - Clorox, PAYPAL, Telus, DEO ( Johnnie Walker) . 90% of my subreddit members says they are bad company and thats my contrarian indicators to buy.

  • collectibledad
    Mr Perfect (@collectibledad) reported

    @dewolfe001 @TELUS @telusmobility Crazy, I recently had the same experience! Cancelled business lines last August, kept billing me, totalling over $3500. Had to fight for a month to get it back. Also told me I owed $900 for my iPhone still, it was half that. Terrible company. Switched to Rogers, half the price, better service.

  • worldcitizenOG
    world_citizen (@worldcitizenOG) reported

    @CoJoHendo @sitkamedia @JarrydJaeger Misinformed comment. You've probably never heard of the Telus Garden office

  • ElPunitor
    El Punitor (@ElPunitor) reported

    My solution to crappy service from @TELUS is @Rogers.

  • dunksdeux
    duncan b-梁 🦦🇵🇸 (@dunksdeux) reported

    @unclehaver However, it is also corporate welfare for Telus and an impulsive investment, so have to say it: it’s bad