Telus Outage Report in Pitt Meadows, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Pitt Meadows, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pitt Meadows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Pitt Meadows, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Langley, Burnaby, Coquitlam, Coquitlam, Port Moody, Delta, Port Coquitlam, Maple Ridge and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Internet | |
| Surrey |
Wi-fi | |
| Vancouver |
Internet | |
| Langley |
Phone | |
| Vancouver |
Phone | |
| Surrey |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Pitt Meadows, British Columbia
Latest outage, problems and issue reports in Pitt Meadows and nearby locations:
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mike blackmon
(@MikeyBlackmon) reported
from
Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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trevor
(@vancitytrevor) reported
from
New Westminster, British Columbia
@TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS
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Jamie Billingham
(@jamiebillingham) reported
from
Surrey, British Columbia
So @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.
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Curtis Wiebe
(@DivisionW) reported
from
Surrey, British Columbia
@TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?
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Candi Marie
(@CandiVanCity24) reported
from
Surrey, British Columbia
@LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!
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🎙Sikadime🔈
(@Sikadime) reported
from
Coquitlam, British Columbia
@CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.
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Lexa Hobenshield
(@LexaHobenshield) reported
from
Anmore, British Columbia
@TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Brad Veinot
(@VanCityVeinot) reported
from
Vancouver, British Columbia
Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw
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Captain Tom E. Foote
(@captainfoote) reported
from
Surrey, British Columbia
For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?
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Bernadette Keenan
(@BernadetteNTF) reported
from
Surrey, British Columbia
@malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.
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Phil Whelan 😷🇨🇦🦕🚀
(@philwhln) reported
from
Vancouver, British Columbia
@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
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jimmynighttime
(@jimmynighttime) reported
from
Surrey, British Columbia
@TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?
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Chad Rissanen
(@chadrissanen) reported
from
Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jennysaja4real34
(@Jennysaja4real1) reported
@TELUS @TELUSsupport omg horrendous service. On the phone for two hours and hung up on both times. I need to switch to Bell because this is absolute nonsense that no one can help me with my issue #terribleservice
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Gogeta
(@Mystic_Gogeta) reported
@MsJLopez @RogersHelps This can literally happen to anyone, if Telus was the one giving the service it can happen to them if the government ran the service themselves it can happen to them.
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prettyakua🤍
(@prettyakua5) reported
@TELUS why is my service not working?
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Niel Stewart
(@NielJStewart) reported
@SoniaFurstenau @adriandix @bcndp Even the turnaround for an appt through Telus is bad. No, I don’t want to support Telus but was desperate to conect with a Dr. Earliest spot was nearly 3 weeks away! Waited 15 hours at the ER instead. 🤷🏽
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Brian Gordon - Go green or die
(@greengordon) reported
Just got this from Telus *Health*. The NDP has sold us out: "Turn up the savings, turn down the energy costs. "Automating your home's heating, cooling and lighting with the TELUS Smart Automation Plus plan is simple, and it can save you money." Last week: an internet offer.
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cadavaberry
(@cadavaberry) reported
WFH isn't possible for everyone so moving to a LCOL area or saving money not commuting isn't an option. Not to mention Rogers/Bell/Telus gouging us for all we're worth in terms of monthly payments with **** service (thanks for proving that Rogers)
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Squatch McTimbit
(@SquatchMcTimbit) reported
disconnected. Got a voicemail but not call, from the Telus rep I was speaking to. It has been nothing but a frigging gong show since we signed up with you 2 years ago. I've NEVER had to escalate to managers with *any* business like I've had to with Telus. We will be calling
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Axis Vero
(@AxisVeroPI) reported
@Rogers, it appears that your internet just went down again. Luckily, I can still tether our office to @TELUS...again!
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Kathy Chapman
(@Hockey_Mom_Rvw) reported
@onesoccer @AlexGangueRuzic Won’t work if they are going to only be broadcast on a pay network that is not included in any channel package beyond Telus.
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Bee
(@SmolSwampWitch) reported
I love these wait times when you call @TELUS and are on hold for over an hour and then it picks up finally and they hang up on you only for you to call back & be on hold for another hour and told your BUSINESS account doesn't exist? Excuse me? This is pathetic