Telus Outage Report in Mount Pleasant, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Mount Pleasant, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pleasant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (19%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Mount Pleasant, British Columbia
The most recent Telus outage reports came from the following cities: Burnaby, Vancouver, Richmond, Delta, North Vancouver, Port Moody, New Westminster and Bowen Island.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mount Pleasant, British Columbia
Latest outage, problems and issue reports in Mount Pleasant and nearby locations:
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.
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Wily Mike Reilly
(@brianb3648) reported
from
Vancouver, British Columbia
@NYJetsCanada @BCLions @OhioBobcats @CFL @nathan_rourke @TELUS Hey idiot it's a Canadian draft. He's a CANADIAN. Maybe sit this one out. No ******* clue. LOL
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Cameron Maltby
(@cameronmaltby) reported
from
North Vancouver, British Columbia
@WayneFougere I got Bluecurve and got the deal, even as an existing customer. Shaw has been reliable for my tv and internet for years. I had TELUS Internet when I first moved back to Vancouver and found it unreliable. Haven’t had any problems with Shaw.
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Michael C
(@Michael86286849) reported
from
North Vancouver, British Columbia
Telus sucks
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Thomas Gautreau
(@TomGautreau) reported
from
Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Troy Weatherly
(@troysweather) reported
from
Delta, British Columbia
@TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.
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Patrick Tubajon
(@iheartgudrun) reported
from
Richmond, British Columbia
@TELUS you need better customer service to keep your customers
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.
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Albert Luk 陸 偉 明
(@AlbertLuk888) reported
from
Richmond, British Columbia
@JustinTrudeau @bcpremier Please ask the corporates help out like Shaw/Telus internet bills and cell phone bills. Icbc insurance and home insurance that goes over thousands dollars. No bills until the CV19 is over. We trying to use our savings on foods and rent/mortgage.
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Dr. Pete Poovanna
(@poovannact) reported
from
New Westminster, British Columbia
@TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.
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Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Violets are blue My internet is down Can't work at all
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We @FreeOfViolence need 65 phones for a facility for folx who are recovering from #COVIDー19. Refurbished is cool, just need to be able to contact family & friends for comfort as will be in isolation, & will make contacting staff easier, if they need help.
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We need 60 phones for a temporary facility for folx who are Recovering from COVID. Refurbished is fine, they just need to be able to contact families and friends for comfort (they will be in isolation), and staff if they need help. 🙏
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Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Roses are blue My internet is down Can't work at all
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Kate Madden
(@kate0madden) reported
from
Vancouver, British Columbia
@NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Literally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.
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KDRuslie
(@KDRuslie) reported
from
Richmond, British Columbia
@TELUSsupport hi there. I tried to call telus support re. our home bill for March 2020. We have special discount for 1 year agreement, yet it didnt show in March bill. Pls contact me. Thanks
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Christine Dix
(@downhomesunset) reported
@Grolsch02 @JasonOnTheDrums @UCPCaucus 2/2 Before that happened, the clinic took 25% of poor people (I’m on AISH, and my family dr moved there). The seller had it worked out in the contract that they had to keep us. Telus wiggled out of it somehow; my dr got sick and I was booted. Have you called a news station?
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Sunil Khandade
(@SunilKhandade) reported
@TELUS I was using the Telus Smarhub service 3 months back and then I canceled it. However, Rep said I will get an email from Telus to return the equipment but so far nothing I have received. I need to return the SmartHub, Security Camera. My Details: My account: 605471142
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Zoidberg’s Shell
(@BigJoeBurke) reported
So @Telus and @TELUSsupport has been giving me the Kafkaesque runaround since FRIDAY noon and still, nearly 72 hours later I have NO a answers as to when my service will be restored. Absolutely the single worst support experience I have ever had.
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Andrew
(@andrew00654110) reported
@MooseBeSocial @Shawhelp Careful if you cancel with Shaw. They didn't send me a final bill with a correct total until after they sent it to collections. They said I should have over paid them beforehand so this didn't happen. Telus isn't great but better than trying to screw with your customers
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Aggie
(@aggieloveseggs) reported
@Franks_Five Have I ever told you how much we pay for unlimited data here? In all seriousness, this is absolute crap service from Telus, yet sadly unsurprising. :(
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malakajoe
(@malakajoe) reported
@ShawInfo has to be the worst cable and internet provider in Calgary. Switched from #telus and their customer service reps are useless. Time to switch back to Telus after only a week.
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Zoidberg’s Shell
(@BigJoeBurke) reported
So the latest in the never ending saga is that @TELUSsupport has been lying all weekend and hadn’t done anything. Got a call this morning from a 3rd party contractor whom @Telus has asked to address the issue. They can’t even get here until Wednesday.
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FCC SPY
(@fccspy) reported
@yuenpauwoo The fact China Mobile doesn't own any infrastructure in 🇨🇦 and instead uses the Telus network to deliver telecom services doesn't mean it can't access sensitive info from Canadians. It's absolutely necessary to shut down its operation in Canada. You are a disgrace. Resign now!
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Gia Ann🇨🇦
(@GiaAnnJohns) reported
@DebHolloway @Shawhelp Aww...that just sucks. I used to have shaw satellite tv, for 25 years. Not once did they ask if I was happy. Then they tell me I have to upgrade my receivers & it will cost me $1000. As much as I hated to I called Telus. I got Optic tv with 5 free PVR boxes. I fricken love it!
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tris 🫧
(@tristynnn) reported
It’s nearly impossible to get through to telus customer service I swear to god