Telus

Telus Outage Report in Mount Pleasant, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mount Pleasant, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pleasant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mount Pleasant, British Columbia 11/14/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Mount Pleasant, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, New Westminster, Richmond and Port Moody.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaVancouver Internet
CanadaBurnaby Phone
CanadaNorth Vancouver Internet

Community Discussion

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Telus Issues Reports Near Mount Pleasant, British Columbia

Latest outage, problems and issue reports in Mount Pleasant and nearby locations:

  • jamespatyoung James Young (@jamespatyoung) reported from North Vancouver, British Columbia

    @dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out

  • bow_en_arrow Grant Bowen (@bow_en_arrow) reported from North Vancouver, British Columbia

    @TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

  • whourDaDa Oladada (@whourDaDa) reported from Burnaby, British Columbia

    One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

  • auraalexandra16 Raymond (@auraalexandra16) reported from Richmond, British Columbia

    @TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.

  • philwhln Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported from Vancouver, British Columbia

    @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

  • LexaHobenshield Lexa Hobenshield (@LexaHobenshield) reported from Anmore, British Columbia

    @TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

  • VanCityVeinot Brad Veinot (@VanCityVeinot) reported from Vancouver, British Columbia

    Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

  • MartinvandenH Martin van den Hemel (@MartinvandenH) reported from Richmond, British Columbia

    Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds

  • smjnews Soren Jensen (@smjnews) reported from Anmore, British Columbia

    @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

  • JDNovel Jennifer Duholke (@JDNovel) reported from North Vancouver, British Columbia

    @TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT

  • golfercruz CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

  • vancitytrevor trevor (@vancitytrevor) reported from New Westminster, British Columbia

    @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

  • Junayyyy Mary June Margarico (@Junayyyy) reported from Vancouver, British Columbia

    @TELUS sucks.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • chemclaughlan cmm (@chemclaughlan) reported

    @TELUS never has a company tried my patience like Telus. Who is running your home security instal division, a bunch of preschoolers? The ineptitude, disorganization, and chaos is mind boggling.

  • stompinmary Mary Beth Carty (@stompinmary) reported

    @TELUS Hi! Yes! I thought the cause was that I live in a basement apartment, but even when I step outside I have the same problem. I have to walk or drive to the end of the street, close to Hawthorne Street, to get reliable telephone reception.

  • Devo9911 Devin Selte (@Devo9911) reported from Fort Saskatchewan, Alberta

    @TELUS @TELUSsupport Good day, I’m a Telus customer and would like to know if missed calls show up on your call list on your monthly bill. Thanks!

  • Jake1932 Beth Shaw (@Jake1932) reported

    @TELUSsupport how many calls do you need to make to Telus to arrange for an installation? We called and have now been waiting 3 weeks…literally! Not impressed with your service.

  • LINDACO85580932 LINDA CORBETT (@LINDACO85580932) reported

    @jasrajshallan @markhollandlib I was listening to question period and hope that I misunderstood Mark when he said Pierre had never had a job beyond public service. There are no free lunches for anyone from Western Canada and Pierre delivered papers as a kid. He worked for Telus

  • chriswindeyer Chris Windeyer (@chriswindeyer) reported

    @evaholland For now, but the submission explains that the cost of leasing Northwestel bandwidth to connect Atlin to the rest of the Telus network makes it prohibitively expsensive (according to Telus) to offer broadband.

  • koodo Koodo (@koodo) reported

    @SkipperMcLeod Hi there, you can reach our customer service at this direct number as well! Using any number, it does not need to be from a Telus device. 1-866-558-2273

  • FreefallWhalen whalen (@FreefallWhalen) reported

    Telus sucks *** . That’s the tweet .

  • BiancaMyddleto1 Bianca Myddleton (@BiancaMyddleto1) reported

    @telus business connect. Your service is a joke. We signed a contract in November and are still not installed. Lots of excuses. You are billing us for service we have not received. No one replies. Terrible service

  • AngusMowat Angus Mowat (@AngusMowat) reported

    I went over my data cap and even with 5 bars of 5g internet I can't play a game of chess. Canadian cell phone plans are garbage @telus