Telus Outage Report in Mount Pleasant, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Mount Pleasant, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pleasant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (50%)
-
Phone (26%)
-
Wi-fi (9%)
-
TV (6%)
-
Total Blackout (5%)
-
E-mail (4%)
Live Outage Map Near Mount Pleasant, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Port Moody, Richmond, Delta, North Vancouver and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Burnaby |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mount Pleasant, British Columbia
Latest outage, problems and issue reports in Mount Pleasant and nearby locations:
-
River B^#!$ Meowjin
(@MeowjinBoo) reported
from
Vancouver, British Columbia
@smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!
-
Grainne McElroy
(@GrainneMcElroy) reported
from
Richmond, British Columbia
Support: Manage the Help @TELUS #BCNET201
-
LARAINE
(@lorrain18185158) reported
from
Richmond, British Columbia
@JillKrop Hi Jill, I’m looking at switching from Telus to Freedom have you heard any negative comments about dropped calls or bad reception outside of your “home” area thank you
-
Aaron Gurney
(@aarongurney) reported
from
Vancouver, British Columbia
@TELUS I am having a frustrating time trying to call you guys to purchase Internet service from you. My call has been dropped 3 times and the call-back feature is no longer available. Please make it right.
-
BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
Every single time I have to talk to @TELUSsupport (often) it’s a great experience. I know people have TELUS issues but I am consistently pleased with their service and not enough people say positive things on this yelling machine.
-
Camy Ng
(@ckmng8) reported
from
Vancouver, British Columbia
Breaking down language barriers! I want to subtitle everything! @DustinJez @FCLEdu #transform2030 #microsofteducation #microsofteduca #telus #microsoftvan #wemovement #vancouver #BCEd #learning #SD43 #professionaldevelopment #****
-
Stefan Hawes
(@hawes) reported
from
Vancouver, British Columbia
Discovering a problem with the modern world. When your Internet goes down and you have to wait a couple of days for someone to come by to fix it, you’re also without TV, movies, and music. Might just have to read in silence. @TELUS
-
Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL
-
Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS When you’ve been using PureFibre internet for over 4 years and to find out that the new home you’re moving into does not have PureFibre even though the website and TELUS support confirmed that we have it, is a shitty to find out on your moving day 👎 1/2
-
Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
@TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!
-
Kimberley Bowie
(@KimABowie) reported
from
Vancouver, British Columbia
@Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.
-
Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3
-
HeliConnect
(@iheliconnet) reported
from
Delta, British Columbia
@TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!
-
Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
-
BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
I really enjoy @TELUS as a company and have so very few issues with them or their services. I hope to heck when we move we can get fibre optic tho because it’s not workable in this townhouse and it’s annoying af.
-
SIXO FOUR
(@sixo_four) reported
from
North Vancouver, British Columbia
@TELUSsupport @TELUS I have been a loyal customer for years and when my contract is up and I request a promo offer from your website and you say NO, makes switching to @ShawInfo that much easier of a decision. Brutal.
-
Francisco Gomez
(@fjgomezl) reported
from
Vancouver, British Columbia
TELUSsupport @TELUS Pik tv not working at the worst possible time @oscars2019
-
James
(@jimmybee604) reported
from
Vancouver, British Columbia
@TELUS wrote me a letter than opened with a self praise paragraph about how they won awards and how great they are. In the second paragraph they told me my bill is going up $10/month. What type of BS customer outreach is this. #crappytelecom #big3monopoly
-
Steven 🇨🇦
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport This is very odd. Some email is coming through but I know not all. Sent a test message from Gmail to TELUS, which was slow in receiving but I did get. Also just received one from something I subscribe to but still a minimum of 2 emails outstanding.
-
Mark Breslaw
(@MarkBreslaw) reported
from
Vancouver, British Columbia
@TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Clay
(@SpiderWebb30) reported
Ehhhh @TELUS ......get yer network **** figured out.........half time cant even send message to iphone user....get it done!!!!!!!
-
Dawn
(@realtordawnyyc) reported
@JeffKirdeikis 🇨🇦here! Depending on who your carrier is. Rogers was down for almost the whole day. I’m with Telus and my internet and credit cards worked just fine. It’s back up now 🙏🏻
-
Amara
(@OutdoorCat2) reported
I’ve had the same account with @TELUS for over 20 years and in that time I have experienced a single 6 hour outage for which they refunded me half my bill that month. @Rogers you charge a fortune for **** service. I hate you and the fact that I have no other option for internet
-
Joe Canada
(@mcmlxxiv_) reported
@GenghisOne23 @BodenschatzRyan Maybe in Eastern Canada. In the west, Rogers wireless is garbage. Telus & Bell share towers & have cell service almost everywhere. Rogers has service in cities.
-
Rob 🩸 🏴🇨🇦
(@RobertBall19692) reported
@lockedo10171327 @SpiggyMoon Well, it's not Bell, Rogers or Telus, is it? I also had absolutely no issues yesterday. Phone and internet worked fine.
-
Chris Istace
(@Stasher_BC) reported
@pkedrosky Bell & Telus are the more popular providers in Western canada compared to Rogers. Also doesn't take into account that debit card transactions in businesses were down across the country which was the bad part. How my biz transactions are tied to a single company is troublesome
-
Anthony
(@AnthonysWorld1) reported
@TOhumanist @nowtoronto Laptop on the Telus 5G LTE cell hotspot. Seamless back-up support on primary service provider going down. No issues yesterday.
-
John Bacon
(@JohnBac59551831) reported
@drandrewb @Nahanni_ Not really. Bell, Freedom, Telus, etc., were still up and running. If we had a single gov't service that went down; then nobody would have had service.
-
S Loughead
(@sanl) reported
@BodenschatzRyan Rogers Bell & Telus need to have emergency contingency plans. Any corporation I worked for did.
-
Jonathan
(@JonathanJaitly) reported
@RogersHelps This is a great reason to switch to Bell or Telus. Rogers infrastructure is horrible in terms of reliability, management and commitment to quality. What is this, the third time in 5 years Rogers has had a major outage? Telus and Bell at 0 in the same time frame.