Telus

Telus Outage Report in Mount Pleasant, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mount Pleasant, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pleasant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mount Pleasant, British Columbia 01/16/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Mount Pleasant, British Columbia

The most recent Telus outage reports came from the following cities: Richmond, Vancouver, Burnaby, Port Moody, Delta and North Vancouver.

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City Problem Type Report Time
CanadaRichmond Phone
CanadaVancouver Internet
CanadaVancouver Phone
CanadaBurnaby Internet
CanadaVancouver Phone
CanadaVancouver Internet

Community Discussion

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Telus Issues Reports Near Mount Pleasant, British Columbia

Latest outage, problems and issue reports in Mount Pleasant and nearby locations:

  • danudey Daniel Fox (@danudey) reported from Mount Pleasant, British Columbia

    @MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.

  • Marcrakee Marcrake (@Marcrakee) reported from Burnaby, British Columbia

    @TELUS Roses are red Roses are blue My internet is down Can't work at all

  • HarenNt Haren (@HarenNt) reported from Vancouver, British Columbia

    “Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS

  • StephKall Stephanie Elizabeth (@StephKall) reported from Vancouver, British Columbia

    LOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst

  • RedSealSam Samuel Armstrong (@RedSealSam) reported from North Vancouver, British Columbia

    @CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.

  • runnerofthewild Mike Chadwick (@runnerofthewild) reported from Westmount, British Columbia

    @TELUSBusiness hoping you can help, I have two cell phones and internet through Telus business and I've just had my cell bill and been charged $120 in roaming which is ridiculous for sending a couple of texts. Considering taking my business elsewhere

  • bradley Bradley Smith (@bradley) reported from Kensington-Cedar Cottage, British Columbia

    @hellofisher I’ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when I’ve needed them.

  • MikeKlassen Mike Klassen (@MikeKlassen) reported from Vancouver, British Columbia

    So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.

  • Michael86286849 Michael C (@Michael86286849) reported from North Vancouver, British Columbia

    Telus sucks

  • NatalieLanovill Natalie Lanoville 🇨🇦 🌱 (@NatalieLanovill) reported from Vancouver, British Columbia

    @EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.

  • TallPaulsLife Tall Paul 'Mr Vancouver' | 6’7 (@TallPaulsLife) reported from Vancouver, British Columbia

    @FEEZYDoesIT Struggles, it now “slows” down my data and doesn’t cut it off But let’s be honest this data costs TELUS nothing. Verizon has unlimited for cheaper than my 90$ 10 gigs cost... I’d add a gif but i don’t have the 10 min it will take to load @TELUS

  • Marcrakee Marcrake (@Marcrakee) reported from Burnaby, British Columbia

    @TELUS Roses are red Violets are blue My internet is down Can't work at all

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.

  • uniontrevor1975 Trevor (@uniontrevor1975) reported from New Westminster, British Columbia

    @rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦

  • jsney20 The Real Thanksgiving was Last Month (@jsney20) reported from Burnaby, British Columbia

    Telus is bad. Please follow me for more Canadian Telecom info

  • BBMmeEH Aaron M (@BBMmeEH) reported from Vancouver, British Columbia

    When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞

  • tompearc Tom Pearce (@tompearc) reported from Vancouver, British Columbia

    @TELUSsupport I have been down that telus alogorithm before... With no success. You have the box # and street intersection already.

  • galleryss Shawn Sviridov (@galleryss) reported from Vancouver, British Columbia

    @TELUSsupport can you advise if there are communication issues with Telus Network and other Mobility networks at this time in British Columbia, and potential cause of the issue and restoration

  • MrPaulMcAfee Paul McAfee (@MrPaulMcAfee) reported from Vancouver, British Columbia

    When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything

  • iheartgudrun Patrick Tubajon (@iheartgudrun) reported from Richmond, British Columbia

    @TELUS you need better customer service to keep your customers

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sadrauhls lovely (@sadrauhls) reported

    Big mistake leaving @RogersHelps for @TELUSsupport. One month with Telus and I have the worse reception downtown Toronto!! My data never loads. As soon as my two years is up I’m going back😐

  • ItsWhiskerzz Dylan (@ItsWhiskerzz) reported

    @MangoOriginal @Suzaaaku Telus is a massive company and wouldn’t have an issue with 50k - its like how I got paid for Canadian Nats cause it was Ubisofts money. NorthernArena only struggles if its their own money / thing to give; not when its others.

  • 604Krista Krista🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈(she/her) (@604Krista) reported

    Hi @TELUS, we got internet service less than a month ago. We are very happy with it. However, I’ve had 2 promotion calls in the last 10 days. Why is this? Especially after the first call when I said no thanks…would be awesome if they’d stop. Sincerely, a mostly happy customer.

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    @Budrino This is me but I haven't had internet for 14 days and it won't be connected till 8 days from now cause @Telus is a worthless piece of **** company..

  • WolperEW elen musk 🍁 + 🦅 / 🇩🇪 + 🇮🇪/💉💉💉💉 (@WolperEW) reported

    the awful thing (not funny yet) about @TELUS @koodo is that the service is wonderfully cheap/reasonable/still profitable but they make it difficult to use so that u want to shift over...i'll be shifting over to another provider altogether though! they want u to enter a code...

  • gudjulee julian (@gudjulee) reported

    I get it, going door-to-door trying to sell one of the big corporate internet and mobile providers (Telus, Bell, etc) in Sasktel's Saskatchewan sucks, but standing there trying to wrestle what I pay for my plans outta me isn't helping your case.

  • LLSaunier Lynda-Lee Saunier (@LLSaunier) reported

    @TELUSsupport Yup you just redirect rather than resolve problems. Like I said “what happened to customer service”. Is this a foreign concept to Telus. They are so big the customer is irrelevant?

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    MY INTERNET IS STILL DISCONNECTED! WHAT ******** @TELUS WHAT THE ACTUAL ****? CAN SOMEONE PLEASE LEARN HOW.ROMDO.THEIR ******* JOB!?

  • Crickett4444 Cris Strong (@Crickett4444) reported

    @koodo Yes about an hour after the original call I got a call from Telus. I must say I'm actually considering leaving Koodo after 13 years of service. Not being able to have communication when necessary is a deal breaker. Speaking to a robot who can never actually help is annoying.

  • kabuosbeh Khaled Abuosbeh 🇨🇦 (@kabuosbeh) reported

    @RogersHelps Yes, as we speak we lost the home internet service! The modem shows a green light but no internet and no tv. This is has been happening on and off for the past 6 days!!!!! We are in Mississauga. BYW I am using hotspot from my son Telus phone to be able to send you this messag