Telus Outage Report in Mount Pleasant, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Mount Pleasant, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pleasant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Mount Pleasant, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Richmond, Burnaby, Port Moody, Delta and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
TV | |
| Vancouver |
||
| Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| Richmond |
Phone | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mount Pleasant, British Columbia
Latest outage, problems and issue reports in Mount Pleasant and nearby locations:
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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Brandon Weese
(@brandonweese89) reported
from
North Vancouver, British Columbia
@TELUS suddenly no service for over 5 minutes. What’s the issue????
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.
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Lucas Mastelaro
(@lucasmastelaro) reported
from
Vancouver, British Columbia
Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Olumuyiwa Igbalajobi, Ph.D
(@olumuyiwaayo) reported
from
West End, British Columbia
Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
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🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦
(@SamMurchison69) reported
from
Richmond, British Columbia
@CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam
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mama bear
(@trackwanderer) reported
from
Vancouver, British Columbia
So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.
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Dai Manuel (he/him)
(@daimanuel) reported
from
Bowen Island, British Columbia
@TELUSsupport This will be my last phone from @telus — after 10+ years really was hoping for a better customer experience. Thanks.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.
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Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Ross Derewianko
(@PingRD) reported
from
Vancouver, British Columbia
So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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Diane S. Baker
(@dianesbaker1) reported
from
Vancouver, British Columbia
@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.
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GrandpaNippy
(@kiemag) reported
from
Westmount, British Columbia
@vancitysportswx It is a good route but not capable of handling the inevitable increase in volume, cell coverage is terrible #telus #rogers need to come up with an immediate upgrade plan
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Shima Masoumi
(@ShimaMasoumi2) reported
@TELUS the worse plan for mobile phone the worse support ever
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Quick-it-help
(@Prashan42728507) reported
Do you require Telus technical support? The advancements in technology and the introduction of new services have benefitted us. However, these positives mean there’s an increased risk of something going wrong.
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Kath Loften
(@KathLoften1) reported
@rodmickleburgh telus. we switched to show 11 months and regret it. ****** service ONLY HDMI connectivity. poor connectivity (dropped pictue), Their wifi range is about a 15 foot wide circle but you can rent a $50 range extender for like 12 bucks a month til you die or go back to telus.
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Scott Kiborn
(@FootyK) reported
@rodmickleburgh TELUS IS THE WORST
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Hdtv Dct Sales
(@hdtvdctsales) reported
@rodmickleburgh Telus is great for Internet. They have various TV packages. If you only have one service you will get lots of calls to sign up for their other services. Chances are you're unlikely to notice much of a difference either way though.
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Northernlights
(@Northerlights2) reported
@JerryGracio Correct. They have to refund or rebate. With us in North America Telus is refunding the days they lost the services. Rebates the every minute they charge on drp calls oe calls not yet connected. Philippines has the worst services. Same as its Nat. Leaders & LGUs. Horrible.
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Nadeem Khan
(@Dr_NKhan) reported
Thought about rejoining @TELUS call in, the rep is offering me something I can see online as a “special”, I call her out on it, she hangs up on me. Lovely service @TELUSsupport, guess I won’t be switching to you #terribleservice #mistakeaverted here I come @Rogers
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dreamcg
(@dreamcgowan) reported
@TELUSsupport Hello friends! My PikTV doesn’t work on my Apple TV, it’s what Telus gave me instead because my Pik box didn’t work. It says it’s connected but I can’t login since it says I already am but I can’t access anything or navigate anywhere or mirror it. Pls help 😭
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Summer Oakes at Thymeless Cottage
(@ThymelessC) reported
@CanadianCdnmom @TELUSsupport We have a Telus hub. Piece of crap they sold us on a 2 yr contract but a 1 yr warranty. Hobbles along most days but not working well at all today.
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Taylor Foulon ✨🌚
(@Tfoulon16) reported
Literally can’t wait to get back with Telus when my phone contract is done. Fido is the literal worst. 🤬