Telus Outage Report in Mount Pleasant, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Mount Pleasant, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pleasant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (5%)
Live Outage Map Near Mount Pleasant, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Richmond, Port Moody, Delta and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
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| Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
TV | |
| Burnaby |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mount Pleasant, British Columbia
Latest outage, problems and issue reports in Mount Pleasant and nearby locations:
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
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Lexa Hobenshield
(@LexaHobenshield) reported
from
Anmore, British Columbia
@TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.
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Jennifer Duholke
(@JDNovel) reported
from
North Vancouver, British Columbia
@TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT
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CC
(@golfercruz) reported
from
Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Mary June Margarico
(@Junayyyy) reported
from
Vancouver, British Columbia
@TELUS sucks.
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.
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Grant Bowen
(@bow_en_arrow) reported
from
North Vancouver, British Columbia
@TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.
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Soren Jensen
(@smjnews) reported
from
Anmore, British Columbia
@TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!
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Oladada
(@whourDaDa) reported
from
Burnaby, British Columbia
One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.
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Martin van den Hemel
(@MartinvandenH) reported
from
Richmond, British Columbia
Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds
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James Young
(@jamespatyoung) reported
from
North Vancouver, British Columbia
@dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out
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trevor
(@vancitytrevor) reported
from
New Westminster, British Columbia
@TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS
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Phil Whelan 😷🇨🇦🦕🚀
(@philwhln) reported
from
Vancouver, British Columbia
@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.
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Brad Veinot
(@VanCityVeinot) reported
from
Vancouver, British Columbia
Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?
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Ciara Hempseed
(@CiaraHempseed) reported
from
Vancouver, British Columbia
I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kathryn Ryches 🌈
(@KathrynRyches) reported
@BrowntoBure I left Fido (Rogers owned) and have gone with Lucky Mobile (Bell owned). I brought my own phone and have had no problems whatsoever. Kudo is owned by Telus btw.
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Industrial Beatnik
(@IndstrialBeatnk) reported
@koodo I have been a customer for over 10 years and I am now actively looking for a non-telus carrier. What's worse is I've recommended Koodo to friends and family, and they are complaining to me about you. You are not treating your customers the way they deserve.
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Industrial Beatnik
(@IndstrialBeatnk) reported
I have been a customer for over ten years, and I am now actively shopping for a non-telus carrier.
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Purple Sky
(@hsvau) reported
@TELUSsupport @koodo I got callback from Koodo that I want to cancel my account but didn't get the confirmation email then a call from Telus but I didn't say hello first then finally agent said something then hanged up. Next then my LTE services for all 3 numbers can't work!
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Jane Skocdopole 🤦🏻
(@JaneSkocdopole) reported
from
Botha, Alberta
@ABBestphotos @TELUS I think you’re lucky. We have terrible service from Telus. Got rid of internet because it uses a “hub” connected to cell towers. Cell service is abysmal. (@TELUSsupport says looking in to it now) Copper land lines not maintained, cables even above laid ground in a field verge! 🤯
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Beth
(@ki3) reported
C’mon @TELUS , get it together! Your site is down, your chats are down, your msgs and tweets seem non-responsive.
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Robin Bristow 🇨🇦🐶🐶🇮🇸🇿🇦
(@rob_bristow_CA) reported
@DanAlbas When I went to cancel my land line (which had a base charge of 40 bucks/month), Telus cut that down to 2 bucks/month. My mobile cost is about 30% lower than last year and I got a 25% reduction in my internet/TV service. So, yeah ... way better off.
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Wayne Mercer
(@burrowingeye) reported
@DanAlbas Only because I switched 2 phones to Public Mobile 4G....down about 50% from Telus but uses Telus infrastructure !!
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Jason
(@sparky347v) reported
@TELUS Your telemarketing has harassed me several times per month despite numerous requests to remove me from your call list. If you can annoy me this much and I'm not a customer, I can't even imagine what it would be like to be in a contract with you.
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Matt Ilich
(@MattIlich) reported
@Averyflash @typronyk The Telus Health MyCare app worked well when discussing a health issue when I couldn’t get to a doctor. The pandemic exposed many vulnerabilities in our existing health system. If we don’t learn/improve, that’s our fault.