Telus

Telus Outage Report in Mount Pleasant, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mount Pleasant, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pleasant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mount Pleasant, British Columbia 12/26/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Mount Pleasant, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Delta, Richmond, North Vancouver and New Westminster.

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City Problem Type Report Time
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver E-mail
CanadaBurnaby Wi-fi
CanadaBurnaby Internet
CanadaDelta Phone

Community Discussion

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Telus Issues Reports Near Mount Pleasant, British Columbia

Latest outage, problems and issue reports in Mount Pleasant and nearby locations:

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

  • bow_en_arrow Grant Bowen (@bow_en_arrow) reported from North Vancouver, British Columbia

    @TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

  • smjnews Soren Jensen (@smjnews) reported from Anmore, British Columbia

    @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

  • StoryStory_Jo Jo Dworschak (@StoryStory_Jo) reported from Vancouver, British Columbia

    @Mutineer8961 @TELUS Definitely Telus! Not bad diy

  • vancitytrevor trevor (@vancitytrevor) reported from New Westminster, British Columbia

    @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

  • whourDaDa Oladada (@whourDaDa) reported from Burnaby, British Columbia

    One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

  • MartinvandenH Martin van den Hemel (@MartinvandenH) reported from Richmond, British Columbia

    Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds

  • VanCityVeinot Brad Veinot (@VanCityVeinot) reported from Vancouver, British Columbia

    Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

  • golfercruz CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

  • philwhln Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported from Vancouver, British Columbia

    @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

  • Junayyyy Mary June Margarico (@Junayyyy) reported from Vancouver, British Columbia

    @TELUS sucks.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MontoGawe 𝐉Ü𝐍𝐆 𝐔𝐁𝐔𝐍𝐓𝐔 ☯️🐉🐬🐂💙 (@MontoGawe) reported

    @blogTO Rogers should 'fess up, own up & pay up! Bundles aren't good in situations like this. Less reliance on technology re business & our lives. Government should do something about the monopoly of Rogers, Telus & Bell & their skyrocketing prices vis-a-vis their unreliable service.

  • LikeImLily Lily (@LikeImLily) reported

    @Bomanizer proud telus boots the haus down

  • PatrickDusablon Patrick Dusablon (@PatrickDusablon) reported

    @David_Moscrop CRTC top levels are stacked with former Bell/Telus/Rogers execs, and more often than not they act like they're still in the private sector and being paid by their former employers rather than the public service.

  • karenritchey Karen Ritchey (@karenritchey) reported

    @MrStache9 Telus wasn’t/isn’t down. Jon needs to do more homework.

  • AL_YYC leea887@gmail.com (@AL_YYC) reported

    @tedfieldglobal @GlobalBC Still have working rotary phones at my parent’s home. On Telus so no issues yesterday.

  • bizzy_bomb Izzy ! (@bizzy_bomb) reported

    @LaughinOutPain I'm a Telus user and I literally had no idea the internet was down until this morning

  • maureen20shawc1 maureen (@maureen20shawc1) reported

    @print3_d @Shadeau90z I went to a couple of restaurant’s and even though I’m a Telus customer could not use my debit card only cc and cash.

  • Cosmic_Slice Leanne Davis (@Cosmic_Slice) reported

    Feeling pretty good about my decision to keep my Bell internet and move to Fibe tv. I only pay $10 to keep my landline and my cell is Koodo (Telus). I had Rogers for half a day once and would *never* make that mistake again. #rogersoutage #RogersLetsNotTalkDay

  • BernardBeytell Bernard Beytell-Johnson (@BernardBeytell) reported

    @HaruunYEG Finally, the truth about Telus comes out - abominable service - one waits for around an hour on the phone to be answered - outlandish !!! They have it coming- got away with it for too long.

  • WordStitcher WordStitcher (@WordStitcher) reported

    @merry123459 I'm using Shaw and had no problems at all - although my email and internet were certainly a lot faster. I use Rogers only for my cell, which is turned off. Telus is my landline - which maybe I should hold onto for a while longer.