Telus

Telus Outage Report in Mount Pleasant, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mount Pleasant, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pleasant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mount Pleasant, British Columbia 11/02/2024 14:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Mount Pleasant, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Delta, Richmond, New Westminster and Bowen Island.

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City Problem Type Report Time
CanadaVancouver E-mail
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaBurnaby Internet
CanadaVancouver Internet

Community Discussion

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Telus Issues Reports Near Mount Pleasant, British Columbia

Latest outage, problems and issue reports in Mount Pleasant and nearby locations:

  • KDRuslie KDRuslie (@KDRuslie) reported from Richmond, British Columbia

    @TELUSsupport hi there. I tried to call telus support re. our home bill for March 2020. We have special discount for 1 year agreement, yet it didnt show in March bill. Pls contact me. Thanks

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Literally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.

  • cameronmaltby Cameron Maltby (@cameronmaltby) reported from North Vancouver, British Columbia

    @WayneFougere I got Bluecurve and got the deal, even as an existing customer. Shaw has been reliable for my tv and internet for years. I had TELUS Internet when I first moved back to Vancouver and found it unreliable. Haven’t had any problems with Shaw.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.

  • iheartgudrun Patrick Tubajon (@iheartgudrun) reported from Richmond, British Columbia

    @TELUS you need better customer service to keep your customers

  • uniontrevor1975 Trevor (@uniontrevor1975) reported from New Westminster, British Columbia

    @rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦

  • RedSealSam Samuel Armstrong (@RedSealSam) reported from North Vancouver, British Columbia

    @CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.

  • TallPaulsLife Tall Paul 'Mr Vancouver' | 6’7 (@TallPaulsLife) reported from Vancouver, British Columbia

    @FEEZYDoesIT Struggles, it now “slows” down my data and doesn’t cut it off But let’s be honest this data costs TELUS nothing. Verizon has unlimited for cheaper than my 90$ 10 gigs cost... I’d add a gif but i don’t have the 10 min it will take to load @TELUS

  • StephKall Stephanie Elizabeth (@StephKall) reported from Vancouver, British Columbia

    LOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst

  • Marcrakee Marcrake (@Marcrakee) reported from Burnaby, British Columbia

    @TELUS Roses are red Violets are blue My internet is down Can't work at all

  • NatalieLanovill Natalie Lanoville 🇨🇦 🌱 (@NatalieLanovill) reported from Vancouver, British Columbia

    @EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.

  • Marcrakee Marcrake (@Marcrakee) reported from Burnaby, British Columbia

    @TELUS Roses are red Roses are blue My internet is down Can't work at all

  • BBMmeEH Aaron M (@BBMmeEH) reported from Vancouver, British Columbia

    When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞

  • CoachDhillon Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.

  • MikeKlassen Mike Klassen (@MikeKlassen) reported from Vancouver, British Columbia

    So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.

  • Michael86286849 Michael C (@Michael86286849) reported from North Vancouver, British Columbia

    Telus sucks

  • galleryss Shawn Sviridov (@galleryss) reported from Vancouver, British Columbia

    @TELUSsupport can you advise if there are communication issues with Telus Network and other Mobility networks at this time in British Columbia, and potential cause of the issue and restoration

  • G_ABALI_S ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • xFalse_________ xFalse (@xFalse_________) reported

    @dcprime @dramos7_7 @AmieVarley Really? Did you forget about Verizon trying to enter Canada a few years back to provide affordable services and being blocked by Rogers/Bell/Telus causing all kinds of stink with the CRTC to the point where Verizon backed out and said they will never try to come to Canada again?

  • MoniqueCooper11 Monique Cooper (@MoniqueCooper11) reported

    @TELUS I’ve had six phone calls regarding a fibre optic vault on my property that has been raised and is no longer flush. It’s a tripping hazard. I can’t seem to get anyone at Telus to understand that the vault just need to be lowered. Worst service in the world

  • DeyOClub DEYO (@DeyOClub) reported

    @truptipatel @canantifraud Yeah, I saw one that even said something about a $50 credit and the person who received it was a Telus customer.

  • coupletkweirdos Coupletkweirdos (@coupletkweirdos) reported

    I really think the CRTC needs to step in on this Rogers buying Shaw deal and kill it before it can even bud. Let's not even talk about how useless Telus is as a service provider.

  • jugheadisme Jug (@jugheadisme) reported

    @kenmoorealberta @AmieVarley Canada is caught up in a bind with Rogers and Bell and Telus.. lack of competition and consolidation of single carriers is hurting the service and the cost for subscribers in Canada.. it’s high time this was opened up.

  • scott_robb Scott Robb (@scott_robb) reported

    @MarieBoyce7 @Kirsten_Hume There are other suppliers, not everything went down! Not all businesses lost interact, and not those that used Rogers did…some use Bell or Telus!

  • toddodddd Todd Leveck (@toddodddd) reported

    @AmieVarley Yep and when there was talk of an American company coming in 10 or 12 years ago. To finally lower the price of cell phone carriers in Canada. It was struck down. Saying that Roger's Bell and Telus would loose too much money. More like they would lose too much profit!!

  • jtgoodchild Jim Thompson Goodchild for PM (@jtgoodchild) reported

    @CBCCalgary Because users see a large number of cell companies, I suspect few ppl understand there are actually only 2 national networks: Rogers, and Telus/Bell. As the article points out, more retail operators will not address the core reliability problem.

  • BrianButtnor Brian1965 (@BrianButtnor) reported

    @alexposadzki These competitors spen billion trying to get one up on their competition. ROGERS is the major player in the banking sector, thet will not like having to share information with Telus, etc. On this complex issue, 60 day deadline is far from being a request, it is a demand.

  • MiallLaurence Laurence Miall (@MiallLaurence) reported

    Telus is so eager to steal customers from Rogers after Friday's outage that, among other things... they promised to send a technician to fix our Internet, which I depend on for a living, and said technician did not arrive at the time we were promised! Still nowhere to be seen!