Telus Outage Report in Mount Pleasant, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Mount Pleasant, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pleasant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Mount Pleasant, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Port Moody, Richmond, Burnaby, Delta, North Vancouver and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Port Moody |
Internet | |
| Richmond |
Phone | |
| Vancouver |
Phone | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mount Pleasant, British Columbia
Latest outage, problems and issue reports in Mount Pleasant and nearby locations:
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
@timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.
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Mike Chadwick
(@runnerofthewild) reported
from
Westmount, British Columbia
@TELUSBusiness hoping you can help, I have two cell phones and internet through Telus business and I've just had my cell bill and been charged $120 in roaming which is ridiculous for sending a couple of texts. Considering taking my business elsewhere
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Paul McAfee
(@MrPaulMcAfee) reported
from
Vancouver, British Columbia
When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything
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Jeanne
(@Meanchef) reported
from
West End, British Columbia
I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.
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Bradley Smith
(@bradley) reported
from
Kensington-Cedar Cottage, British Columbia
@hellofisher I’ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when I’ve needed them.
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Jeanne
(@Meanchef) reported
from
West End, British Columbia
Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.
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Trevor
(@uniontrevor1975) reported
from
New Westminster, British Columbia
@rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦
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Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@TELUSsupport can you advise if there are communication issues with Telus Network and other Mobility networks at this time in British Columbia, and potential cause of the issue and restoration
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The Real Thanksgiving was Last Month
(@jsney20) reported
from
Burnaby, British Columbia
Telus is bad. Please follow me for more Canadian Telecom info
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Tom Pearce
(@tompearc) reported
from
Vancouver, British Columbia
@TELUSsupport I have been down that telus alogorithm before... With no success. You have the box # and street intersection already.
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Tall Paul 'Mr Vancouver' | 6’7
(@TallPaulsLife) reported
from
Vancouver, British Columbia
@FEEZYDoesIT Struggles, it now “slows” down my data and doesn’t cut it off But let’s be honest this data costs TELUS nothing. Verizon has unlimited for cheaper than my 90$ 10 gigs cost... I’d add a gif but i don’t have the 10 min it will take to load @TELUS
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS
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Chris Withers
(@Chris_Withers) reported
from
Norgate, British Columbia
@TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.
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Scott Stevens
(@scuttlebuttdad) reported
from
Delta, British Columbia
@telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.
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F3L!C!A S!LVA
(@FreakyFelicia) reported
from
New Westminster, British Columbia
After months of being unable to find Sons of Anarchy on any streaming service in Canada including FXnow... @TELUS has finally blessed me with all 7 seasons on demand with FXnow. Now I dont have to suffer through all the scratched disks at the library
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Wtf is up with my internet @TELUS
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Daniel Fox
(@danudey) reported
from
Mount Pleasant, British Columbia
@MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.
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Haren
(@HarenNt) reported
from
Vancouver, British Columbia
“Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS
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Tee
(@Life_is_2_Long) reported
from
Delta, British Columbia
@stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating
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Samuel Armstrong
(@RedSealSam) reported
from
North Vancouver, British Columbia
@CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Ross-Baird
(@SwiftSanchez89) reported
@FreeAlberta22 I have telus at home and have no problems
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Neng Qiang
(@chneon) reported
@TELUSsupport I am totally exhausted after dealing with Telus to transfer business accounts after 3 months. I don't understand why it is so difficult at Telus just for transferring ownership. We are still using Telus services and paying over $10k per month, I wish someone can help us!
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Questrade
(@Questrade) reported
@sueharperphotos Hi Sue! Telus customers located in BC are having issues logging into their Questrade accounts. Our teams are looking into it so we can help resolve it. In the meantime, please try using mobile data or a different internet network as a temporary workaround. We're sorry about that.
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Renée Layberry
(@publishingrenee) reported
2/2 I will start calling at 8 am when they begin answering their phones. Telus telemedicine has a two-week wait time. TWO WEEKS. Is it this difficult on the mainland to see a doctor? I know it's bad in BC in general but I wonder if the Island is much worse. #yyj #healthcare
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Jason Erwin
(@jasonerwin1) reported
@TELUSsupport is there an issue with Telus Business Connect services in the Fraser Valley
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mumababa
(@barbara_rodgers) reported
Hey #telus. I am in Mexico and trying to call Canada. Your chat service is of NO HELP so I am paying $13 per day plus tax for nothing. My calls will not go through, even to you. #teluseaayroamisnoteasy
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Isiah Amon
(@isiahamon) reported
@TELUSsupport We will be suggesting our external clients to contact Telus support based on this suggestion by your support technician. They advised to notify the person they speak to that this is an IP issue and causing access to a certain website to load very slowly.
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Steve Chan
(@steve_sy_chan) reported
@makieruu I think you should be able to access the admin page through mobile. Even if you cant unplug your router, it should still renew your IP if you disconnect it through the settings page. It seems to only be an issue with folks on the Westcoast and on Telus.
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Tracy Oakley (She/Her)
(@TracyOakley819) reported
@TELUSsupport Actually I'm not a Telus customer so 7726 isn't working for me. Will try again.
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Questrade
(@Questrade) reported
@sueharperphotos @BejasaMarco @RobRubuliak Hi Sue! Telus customers located in BC are having issues logging into their Questrade accounts. Our teams are looking into it so we can help resolve it. In the meantime, please try using mobile data or a different internet network as a temporary workaround. We're sorry about that.