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Telus outages and service status in Buckingham Heights, British Columbia

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Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Buckingham Heights, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and TV.
  • The most recent signal from this area was received Aug 11, 12:36 AM EDT.
  • 53% Internet (53%)
  • 21% Total Blackout (21%)
  • 11% TV (11%)
  • 11% Phone (11%)
  • 5% Wi-fi (5%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Buckingham Heights, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Buckingham Heights, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Buckingham Heights, British Columbia

The most recent Telus outage reports came from the following cities: Port Moody, Burnaby, Richmond, Vancouver, Anmore, Surrey, and North Vancouver.

CityProblem TypeReport Time
Port Moody Internet 5 hours ago
Burnaby Internet 1 day ago
Richmond TV 1 day ago
Vancouver Internet 2 days ago
Vancouver Total Blackout 4 days ago
Vancouver Phone 6 days ago

Nearby cities with recent reports

Vancouver

3 recent signals

2 days ago
Port Moody

1 recent signals

5 hours ago
Burnaby

1 recent signals

1 day ago
Richmond

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Buckingham Heights, British Columbia

Latest outage, problems and issue reports in Buckingham Heights and nearby locations:

  • dharnid
    Dharni D (@dharnid) reported from Surrey, British Columbia

    @TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

  • Eni_gs
    Bernardo G. S. (@Eni_gs) reported from Burnaby, British Columbia

    Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport

  • camcavers
    Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…

  • GauravS19496069
    Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia

    @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

  • dyhiapadilla
    Dyhia Belhabib (@dyhiapadilla) reported from North Vancouver, British Columbia

    When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?

  • jamneria
    Jana Angela Neria (@jamneria) reported from Vancouver, British Columbia

    @FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.

  • ericapomme
    Erica Young (@ericapomme) reported from Surrey, British Columbia

    @TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.

  • Aanshik1
    aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

  • PaulDoroshenko
    Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.

  • camcavers
    Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.

  • hornscallywag
    Lori Foster (@hornscallywag) reported from West End, British Columbia

    **** Telus money grubbing ********!!!!

  • pcryan5
    Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported from Vancouver, British Columbia

    @AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…

  • Gusslin
    Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British Columbia

    Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.

  • rxstephanie
    Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia

    @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too

  • nbrosef
    Nicky Bullets (@nbrosef) reported from Vancouver, British Columbia

    @BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV 📺 be never had complaints about your internet just watch the upselling. Bloodsuckers all of them so.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • chwknews
    FraserValleyToday.ca (@chwknews) reported

    @_northwords I'm in the Sardis Library right now on 5G, with Telus no less, and I can't watch a 30-second basketball clip. I know, first world problems, but I can't access work mail in the Community Forest area. Whereas my wife had cell coverage atop Kilimanjaro and in rural China.

  • HorseShoeHillby
    HorseShoe Hillbilly (@HorseShoeHillby) reported

    @Travisdhanraj @Bell @Telus is just as bad. Tried to cancel my landline, wasted hours of my life with no results. Quit paying the bill, finally they cancelled and sent a final invoice, paid that and haven't done business with telus since.

  • PaulBGip
    PaulEB (@PaulBGip) reported

    @bleating_lamb @JimScarratt Didn't bother with transfer & changed provider, annual subscription for alternate payroll equivalent for one month earnie/telus. Now ready to dump gatekeeper... actively looking for alternatives...not convinced their offer for agronomist/mapping solution will be viable (30yrs FP)

  • nathan_P44
    Nathan Kehler (@nathan_P44) reported

    @Bell @Travisdhanraj This is me trying to cancel my internet. It's ******* impossible. Bell even sent a technician over to disconnect my fibre so Telus could hook up. You would think they would automatically cancel it for you

  • looseleaf_ca
    Tyler "Award Winning" Melnychuk (@looseleaf_ca) reported

    2026 and I'm waving my phone around to try and get a signal @TELUS Y'all know how to do mobile?

  • Skr5Sue
    Sue Romanchuk (@Skr5Sue) reported

    @Penkauskas87735 My home wifi disconnects whenever I interact too much on X or TikTok, but I haven’t had any issues with mobile data - all Telus - scary

  • MikeBre58407055
    Mike Brennan (@MikeBre58407055) reported

    @MPelletierCIO @BNNBloomberg Telus should worry less about selling non-core assets and more about minimal, basic customer service. As a client I'm appalled, they never answer the phone. Farming your customer service out to third world countries is pathetic, Telus deserves to keep imploding.

  • NickPenaAlvarez
    Nick Pena-Alvarez (@NickPenaAlvarez) reported

    @MichaelFGittins @Rogers @TELUS Seems like it, but this is just another problem we have had with our rogers service in the last 3 months

  • MikeBre58407055
    Mike Brennan (@MikeBre58407055) reported

    @MPelletierCIO If she was managing my money, I would redeem my investment. I'm guessing she isn't an actual Telus customer, so is clueless. The problem is the hideous customer service, they would be better if nobody picked up the phone. I cancelled my cable, took weeks.

  • aSpottedJoan
    Joan (@aSpottedJoan) reported

    Oh for crying out loud! I only watch one channel on @TELUS Optik TV and that channel has been cutting in and out for 2 days. Can you please fix your @CTV feed? Trying to watch @YourMorning is super frustrating.