Telus outages and service status in Buckingham Heights, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Telus generated 1 outage signal in the last 24 hours around Buckingham Heights, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 29, 1:07 PM EDT.
- Internet (62%)
- Wi-fi (18%)
- Phone (11%)
- Total Blackout (5%)
- TV (4%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Buckingham Heights, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Buckingham Heights, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at Telus
Telus is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Buckingham Heights, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Surrey, Richmond, New Westminster, North Vancouver, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 hours ago |
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Phone | 1 day ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Buckingham Heights, British Columbia
Latest outage, problems and issue reports in Buckingham Heights and nearby locations:
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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VWbugNuT (@Ryansisson7) reported from Surrey, British Columbia@TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!
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Cam Cavers (@camcavers) reported from Vancouver, British Columbia@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
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Bernardo G. S. (@Eni_gs) reported from Burnaby, British ColumbiaAnyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport
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Shamim Abbassi (@ShamimAbbassi) reported from Vancouver, British Columbia@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Diane S. Baker (@dianesbaker1) reported from Vancouver, British Columbia@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
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Cam Cavers (@camcavers) reported from Vancouver, British Columbia@wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.
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feels like Groundhog Day (@sliver9754) reported from North Vancouver, British Columbia@TELUSsupport @pattibacchus Telus is brutal! They convinced us that their service was better so we went to them after many happy years with Shaw, then instantly had issues they wouldn’t resolve and now we are stuck with them unless we pay 3 years of penalties! Counting the months to go back to @support_shaw
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Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British ColumbiaI’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia@TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.
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C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia@CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaEvery week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.
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Dharni D (@dharnid) reported from Surrey, British Columbia@TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)
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Dan Machholz (@DanMachholz) reported from Surrey, British Columbia@ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…
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Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British ColumbiaStill having issues with @TELUS wireless
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Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia@infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.
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Kerri Coombs (@kerricoombs) reported from Vancouver, British Columbia@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Life's a Beach (@GraceOnFire2) reported@rig_pig_11 @AndrewScheer The government funded the program's development, it was revealed that 85% of the intellectual property is owned by its main technology vendor,Telus Health. This meant the government could not easily transfer or maintain the service without continued payments to the private vendor
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Not For The Woke Of Heart (@NFTWOH) reported@Landonforward14 @TELUS What the actual ****?!
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jay X (@JasonI_X) reported🇨🇦Canada🇨🇦. • Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.
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Brad Smith (@BradSmi58733925) reported@RobWardCGY @JeromyYYC @republic_yyc Telus did a lot of damage and upsetting people last time they were in the upgrade mode. With a sales guy right behind. We know.
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Victor Conway (@ConwayWStern) reported@endthehkylckout @yonkojohn First off, you're a moron. I've been through these buyouts from both Shaw and telus in the past. They will get the 12k employees off their payroll. You have no idea what you're talking about, and should probably just log off for the day lest others think you're an idiot too.
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TELUS Support (@TELUSsupport) reported@rmoreau12 Hi Rick, alternative to calling, we're here and ready to help if you need any assistance with your TELUS services.
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aya ❦ (@offleebits) reportedWHY IS TELUS SO ******* SLOW TODAY
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JT (@8jerry8jerry8) reported@TELUS @TELUSsupport Day 2. 8 broken callbacks. My 15yo stranded in Miami due to @Koodo botched port. Billing errors. Wasted store trip on false promise. Jordan M., Management Escalations Team, didn't call back as promised. I need someone with authority to call me tonight. JT
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skylow (@Skylowone) reported@ProvoGal01 @TELUS @TELUSsupport Most of them have a hard time with the English language. After 45 minutes on the phone with one of them he told me that he will fix the "thing" . I asked him to explain what the " thing" was. He couldn't. Telus is not a serious company.
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J (@J6440159438647) reported@ProvoGal01 @TELUS @TELUSsupport I hang up when I hear an Indian voice