Telus Outage Report in Buckingham Heights, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Buckingham Heights, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Buckingham Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Telus
Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Buckingham Heights, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Surrey, Burnaby, North Vancouver, Coquitlam, Pitt Meadows, Richmond, New Westminster and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Wi-fi | |
| Vancouver |
Phone | |
| Vancouver |
||
| Surrey |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Buckingham Heights, British Columbia
Latest outage, problems and issue reports in Buckingham Heights and nearby locations:
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Tall Paul 'Mr Vancouver' | 6’7
(@TallPaulsLife) reported
from
Vancouver, British Columbia
@FEEZYDoesIT Struggles, it now “slows” down my data and doesn’t cut it off But let’s be honest this data costs TELUS nothing. Verizon has unlimited for cheaper than my 90$ 10 gigs cost... I’d add a gif but i don’t have the 10 min it will take to load @TELUS
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Stephanie Elizabeth
(@StephKall) reported
from
Vancouver, British Columbia
LOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst
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Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Violets are blue My internet is down Can't work at all
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Patrick Tubajon
(@iheartgudrun) reported
from
Richmond, British Columbia
@TELUS you need better customer service to keep your customers
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Mike Klassen
(@MikeKlassen) reported
from
Vancouver, British Columbia
So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.
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KDRuslie
(@KDRuslie) reported
from
Richmond, British Columbia
@TELUSsupport hi there. I tried to call telus support re. our home bill for March 2020. We have special discount for 1 year agreement, yet it didnt show in March bill. Pls contact me. Thanks
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Andrew Christopher
(@ACmusic_10) reported
from
Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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Aaron M
(@BBMmeEH) reported
from
Vancouver, British Columbia
When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Roses are blue My internet is down Can't work at all
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Cameron Maltby
(@cameronmaltby) reported
from
North Vancouver, British Columbia
@WayneFougere I got Bluecurve and got the deal, even as an existing customer. Shaw has been reliable for my tv and internet for years. I had TELUS Internet when I first moved back to Vancouver and found it unreliable. Haven’t had any problems with Shaw.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.
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Samuel Armstrong
(@RedSealSam) reported
from
North Vancouver, British Columbia
@CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.
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Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@TELUSsupport can you advise if there are communication issues with Telus Network and other Mobility networks at this time in British Columbia, and potential cause of the issue and restoration
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Ursula Maxwell-Lewis
(@YouTravel) reported
from
Surrey, British Columbia
@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
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Natalie Lanoville 🇨🇦 🌱
(@NatalieLanovill) reported
from
Vancouver, British Columbia
@EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.
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Trevor
(@uniontrevor1975) reported
from
New Westminster, British Columbia
@rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦
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Tall Paul 'Mr Vancouver'
(@TallPaulsLife) reported
from
Surrey, British Columbia
Well @TELUS once again your service is sub par on so many level
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Michael C
(@Michael86286849) reported
from
North Vancouver, British Columbia
Telus sucks
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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𝚜𝚘𝚙𝚑 ♡
(@SophieWedemire) reported
going on a FULL WEEK of no wifi at the house.. WTF Telus 🤬
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Ice Cream Dice
(@IScreamDice) reported
Hey @TELUS are there internet outages in Edmonton? My internet has been spotty at best the last couple of weeks and now is down. Just wondering if there's known outages in Edmonton, or I just need to go and reset everything.
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Lesa
(@LHurford) reported
@AB_MD_WarRoom They want to privatize healthcare, $$$ for their donars , Stampede, Telus Bsbylon, they dont care about Albertans and never lived here either! They promise not to touch healthcare and LIE!! #kennylies #shandroresign #firetheucp
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Ellevan
(@Ellevanmusic) reported
Is it just me or does nobody get good reception in cities w @TELUS ? Staggering loading times. @TELUSsupport you mad slow lately or do I just need to switch ? Haha
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naw
(@nnazratt) reported
@ankush_loomba Yoo chill, gonna make Telus support act up
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Trans Gil Gunderson
(@Demi_theynd) reported
"Oh no please buy this Telus phone, Ol' Gil's never gonna be an anime catgirl at this rate. I've got three more payments on my thigh-high socks and they've ripped in four places!"
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Barry Wheeler
(@BarryWheeler) reported
@telusmobility I'm a previous Telus customer about 2 months from the end of my current plan with one of your competitors. Do you have any "win back" deals or anything that you could offer?
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simon wills
(@swills7) reported
@TELUSsupport service support please! My Telus internet service is down (a copper line) 4 conversations w/ pure fibre who can't support copper, 1 call to copper, on hold for 1.5 hours, 3 promises to have copper phone me, no one has called. Where's the service?
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David Mayhood
(@dmayhood) reported
wiring. That'll be $105 please. He cannot deal with our business line ON THE VERY SAME CABLE. We'll have to speak to a different Telus, the Telus that deals with business lines. He could not find a phone number for business line service (there isn't one that's public, remember?)
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Marcus Muxfeldt
(@MarcusMuxfeldt) reported
@myFM_News941 I added on a free service from Telus called "Call Control". The caller must dial a further extension number to get through to me. For "Robo" scam calls, this trip's up the computer. No more scam calls.