Telus Outage Report in Buckingham Heights, British Columbia

Problems in the last 24 hours in Buckingham Heights, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Buckingham Heights, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Buckingham Heights, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, New Westminster, Vancouver, North Vancouver, Richmond, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
Surrey	Internet	7 hours ago
Surrey	Internet	13 hours ago
New Westminster	Phone	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Internet	3 days ago
Vancouver	Total Blackout	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Buckingham Heights, British Columbia

Latest outage, problems and issue reports in Buckingham Heights and nearby locations:

• 
  Cam Cavers (@camcavers) reported 3 minutes ago from Vancouver, British Columbia

  @Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.

• 
  mama bear (@trackwanderer) reported 3 minutes ago from Vancouver, British Columbia

  So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.

• 
  Prairie Paul (@PaulDoroshenko) reported 8 minutes ago from Vancouver, British Columbia

  @FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.

• 
  Trevor (@EastvanTrev) reported 8 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  Vic Wozniak (@vicwozniak) reported 14 minutes ago from Surrey, British Columbia

  @TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street

• 
  Brandon Weese (@brandonweese89) reported 14 minutes ago from North Vancouver, British Columbia

  @TELUS suddenly no service for over 5 minutes. What’s the issue????

• 
  Lucas Mastelaro (@lucasmastelaro) reported 22 minutes ago from Vancouver, British Columbia

  Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice

• 
  Kim (@LuvKimber) reported 26 minutes ago from Surrey, British Columbia

  So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???

• 
  Jim Gordon (@jimgordontv) reported 26 minutes ago from Vancouver, British Columbia

  Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus

• 
  Dan Machholz (@DanMachholz) reported 33 minutes ago from Surrey, British Columbia

  @ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…

• 
  Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported 33 minutes ago from West End, British Columbia

  Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!

• 
  Prairie Paul (@PaulDoroshenko) reported 33 minutes ago from Vancouver, British Columbia

  I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.

• 
  BdblE (@MsYouDoYou) reported 36 minutes ago from Burnaby, British Columbia

  Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

• 
  BdblE (@MsYouDoYou) reported 38 minutes ago from Burnaby, British Columbia

  Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

• 
  🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦 (@SamMurchison69) reported 38 minutes ago from Richmond, British Columbia

  @CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam

• 
  Prairie Paul (@PaulDoroshenko) reported 39 minutes ago from Vancouver, British Columbia

  @TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.

• 
  RitchWorld (@RitchWorld) reported 41 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  Cam Cavers (@camcavers) reported 42 minutes ago from Vancouver, British Columbia

  @YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.

• 
  Jen Robbins (@jenxrobbins) reported 48 minutes ago from Surrey, British Columbia

  @TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available

• 
  Peter Meiszner (@PeterMeiszner) reported 51 minutes ago from Vancouver, British Columbia

  Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Broderic (@BrodericCT) reported 3 seconds ago

  @TELUS I've been on hold for an hour and half after being placed into "priority queue" while trying to sign up for a new plan, is this normal? What should I do here? Not exactly enticing me to sign up for a new plan if this is what customer service is going to be like

• 
  MarleneJF (@MarleneJF4) reported 7 minutes ago from Kelowna, British Columbia

  @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

• 
  SpottedCouch (@redshoes721) reported 11 minutes ago

  8 scam calls this morning from “Service Canada.” How ******** do these jerk offs get my number? Who is selling my number? Telus?

• 
  Robi Wan Kenobi (@LittleMissRoRo) reported 12 minutes ago

  After an hour being on hold, Kelly from Fraserhealth told me their internet is down and they can’t book an appt for my mom to get a vaccine. #fraserhealth that outsourced #telus for help and still can’t get their **** together.

• 
  Jason Pearson (@JasonPearson27) reported 13 minutes ago

  Hey @TELUSsupport @TELUS does every SmartHub or Wi-Fi box you supply slow right down after a few months use? I can’t even load a god damn video on my phone anymore while I’m connected to the absolute disgrace you guys call internet. Figure. It. Out.

• 
  Andy (@AndyStepaniuk) reported 14 minutes ago

  Need some tech support with my @Telus internet. Over an hour wait time on the phone? Pretty weak from a company that posts quarterly profits in the hundreds of millions. Hire more people so that you can provide an acceptable level of service. #TimeToSwitchProviders

• 
  Joe Balaneski (@balaneski) reported 17 minutes ago

  @EdmFootballTeam @TELUS Oh no...my finger is stuck to my face. Help! HELP! HEEEEEEEEELLLLLLLLLLPPPPPPP!!!

• 
  Smoke Eater (@dbrando11) reported 18 minutes ago

  @EdmFootballTeam @TELUS Yo where’s Dwayne Mandrusiak ? he needs to fix my Helmet? @DRockEsks

• 
  John MD (@John1MD) reported 18 minutes ago

  @Outdoorbrit1 One last clarification: so when TELUS forces a forecasted overage on the budget, the MOH will use that as an excuse to hunt down and punish other docs in the name of "maintaining the budget"

• 
  AB LaserRehab Centre (@AB_LaserRehab) reported 19 minutes ago

  @TELUS @TELUSsupport @TELUSBusiness ... are we the only one having issue dealing with Telus???? Been scheduled last Friday for phone installation..NO SHOW... today been scheduled for Fax installation..NO SHOW. No one even have the decency to contact us. 😔