Telus Outage Report in Buckingham Heights, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Buckingham Heights, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Buckingham Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Buckingham Heights, British Columbia
The most recent Telus outage reports came from the following cities: Richmond, Surrey, Vancouver, Burnaby, Coquitlam, Coquitlam, Port Moody, Delta, Port Coquitlam and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond |
Phone | |
| Surrey |
Internet | |
| Surrey |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
Phone | |
| Surrey |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Buckingham Heights, British Columbia
Latest outage, problems and issue reports in Buckingham Heights and nearby locations:
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Kelsey Webb
(@KelseyWebbratz) reported
from
Burnaby, British Columbia
Got home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.
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Margieville
(@Margieville) reported
from
Burnaby, British Columbia
I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.
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Steven Schelling
(@StevenINK) reported
from
Vancouver, British Columbia
@gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!
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Darren Watts
(@DarrenWatts82) reported
from
Surrey, British Columbia
@TELUS hi, wondering if someone from customer services can pm me. Interested in adding internet with my optik tv. Internet is currently with Shaw.
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Luis Giraldo
(@luisgiraldo) reported
from
Vancouver, British Columbia
I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus
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Rajesh Prashar
(@RajeshPrashar) reported
from
Coquitlam, British Columbia
@TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.
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Margieville
(@Margieville) reported
from
Burnaby, British Columbia
Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.
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ChristopheRichardson
(@RichardsonYVR) reported
from
Vancouver, British Columbia
Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!
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Stuart Dickson
(@stuball6251) reported
from
New Westminster, British Columbia
@MelissaLMRogers @jstweedie Post a sign ShiftWorker Absolutely No Canvassing or Solicitation Used to work shift work, if some one ignored sign it was sometimes worth it to give them hell (and see who/what they were hawking) Telus and Shaw cable salesmen were the worst.
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Ron Sine
(@RSine57) reported
from
Burnaby, British Columbia
@TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better
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Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍
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SbonnerABV
(@SbonnerABV) reported
from
Vancouver, British Columbia
I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Email down and out in Vancouver.....again. Thanks for nothing #Telus.
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Michelle Bancroft
(@banger19) reported
from
Vancouver, British Columbia
@TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lawrence
(@writingincanada) reported
@GlobalCalgary Telus can be total intransigent asshats. It does not surprise me that another person has had a serious problem with that company. Their employees must be trained to say '**** you' in seven different ways. Telus is, bar none, the worst company to deal with when they **** up.
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Paul Boucher
(@PaulBoucher) reported
@ENMAX Will DM you - but yes, I was able to speak with Cara, a terrific customer service rep. Telus is available to repair the line tomorrow morning. I'll share more in a DM. Thank you for pinging back. I thought Twitter might work faster than the phone and it did. :-)
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BLCK LVS MTTR ✊🏽✊🏾✊🏿
(@_nikitaacainxxs) reported
Telus is so trash wtf. I paid my bill why are they reporting to the credit bureau that I didn’t ??????
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Danweld
(@DanSoukeroff) reported
@TELUS @BCLions @ISPARCBC I tried to support you but all I did was get bounced from Guatemalan call centre to the Philippines!
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Dave McCristall
(@davemccr) reported
@KenOhrn @Khelsilem This is the answer. I tech support lots of people. I haven’t had many complain about switching to Shaw. But I’ve had many complain about Telus. Shaw for speed and reliability. Telus for pure speed. But it’s really probably a wash. I’m on Shaw and can’t see a reason to change.
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Victeur Würstmann🇧🇷🇨🇦
(@vwmannn) reported
@TELUSsupport I ordered Telus high speed internet like 2 weeks ago. And I ordered for Shaw today. It seems like shaw will have their equipment delivered to me TOMORROW! Mind blowing! If this really happen I am gone for good. Sorry. No point in having high speed and lousy customer service.
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Hope Aldridge
(@HopeAldridge) reported
@rbrtmllr My cell is with @TELUS for years - no problems at all. Previous w Rogers was the pits, useless.
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🌿𝕆𝕟𝕖 𝕋𝕚𝕣𝕖𝕕 𝕄𝕒𝕞𝕒🍄
(@onetiredmama98) reported
@Habs_Fan_NJ I once had a customer come into Telus when I worked there telling me she quit chemo to use CBD to cure her cancer... This lady looked like death and we all just sat there not knowing what to say. Take CBD for the pain sure, but she quit chemo thinking it was going to cure her...
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Twatter News Association
(@J_TheCynic) reported
@rainboe9000 I like the way you talk! Damn girl you single? 😜 Seriously though, Im really looking forward to it. Telus doesnt get bogged down by traffic from other people at peak times too. Im gonna make sure everything is maxxed before the tech leaves for sure.
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Victeur Würstmann🇧🇷🇨🇦
(@vwmannn) reported
I ordered Telus high speed internet like 2 weeks ago and it is still not working. Spent 2h on the phone today and NOTHING. 2 weeks! That's a lot of TIME. I talked to Shaw today and they will deliver their equipment to me TOMORROW. T-O-M-O-R-R-O-W-! 🤯