Telus Outage Report in Buckingham Heights, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Buckingham Heights, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Buckingham Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (22%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (6%)
-
Total Blackout (4%)
Live Outage Map Near Buckingham Heights, British Columbia
The most recent Telus outage reports came from the following cities: New Westminster, Surrey, Vancouver, Burnaby, North Vancouver, Coquitlam, Pitt Meadows, Richmond and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 New Westminster |
TV | |
| Surrey |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Wi-fi | |
| Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Buckingham Heights, British Columbia
Latest outage, problems and issue reports in Buckingham Heights and nearby locations:
-
Vik Saggu
(@VancitySaggu) reported
from
Burnaby, British Columbia
@FlossYourTooth Wtf what’s this on Telus?
-
Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.
-
Stephanie Hahn
(@rxstephanie) reported
from
Vancouver, British Columbia
@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh
-
Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.
-
Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.
-
David Schreck
(@StrategicThghts) reported
from
North Vancouver, British Columbia
@TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).
-
Ciara Hempseed
(@CiaraHempseed) reported
from
Vancouver, British Columbia
I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night
-
Lori Foster
(@hornscallywag) reported
from
West End, British Columbia
Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!
-
Kristy J.
(@kristygilljames) reported
from
North Vancouver, British Columbia
MST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!
-
Don Hoglund
(@randomdh) reported
from
Surrey, British Columbia
Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
-
Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.
-
Lori Foster
(@hornscallywag) reported
from
West End, British Columbia
**** Telus money grubbing ********!!!!
-
Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy
-
Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.
-
Scott M.
(@apukwa) reported
from
Coquitlam, British Columbia
Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless
-
Stefano Buliani
(@sapessi) reported
from
Vancouver, British Columbia
I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!
-
Rob Bahd
(@robbahd) reported
from
Delta, British Columbia
@RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.
-
Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?
-
Mark the Teacher
(@mmgreid) reported
from
Vancouver, British Columbia
@CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.
-
Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
e-****** anonymous
(@ur_e_girlfriend) reported
Crazy how accidentally missing one cell phone plan payment(by 8 days bc my grandma died right before it so forgot)can drop your credit score by 100 points lmfao I’m going to kms I always tried so hard to keep my credit perfect lmao wtf 😭😭 I hate Telus now😭😭
-
ADHD Positive
(@FlahDesign) reported
It's outrageous that @TELUS charges customers $15 for each past e.bill beyond 18 months. Something that takes a millisecond for their system to generate and spit out. As if the service wasn't already overpriced.
-
Erik McKee 💉💉💉💉
(@YYCRed) reported
@balaneski I’ve been with Telus for a looooong time and have never had any issues. Also, because I have internet with them, adding cellular to my account gives me unlimited internet data. We average about 1TB per month with no extra charge.
-
Peter Sankoff
(@petersankoff) reported
Never forget, TELUS is the worst. The absolute worst.
-
dan |
(@dandoozled) reported
@TheRealElaschuk @kim_siever @dstiddypop43 I can do 20 gigs for $60 for you, fyi. Same network coverage as Telus and better customer service.
-
clear n present
(@KarFulch) reported
Wow - Telus Home Security call takes an hour or more just to talk with someone to troubleshoot an issue… been waiting and still nobody has answered. @TELUSsupport how can you justify this?
-
CHEN YENG ♉
(@n0ty0urcup0ftea) reported
$25 for 3 dutttttty gb of data.. @TELUS HAVE YOU LOST YOUR FKN MINDDSS???, cananda is the only country where our data plans sooo Hugh. For whattttttt for bulmshit *** service yo.
-
Terrence Paul
(@TerrencePaul5) reported
@NurseShark4 @rhtunstall That's exactly what they want you to say... enough times so they can jump back in a say, "we have a solution"... "telus privatization"
-
Deb 🇺🇦
(@DebRule65) reported
@balaneski I have Rogers and Vince has Telus. Both have their pros and cons. Whatever you do take Bell off the list, they were a nightmare when I was with them. I will never choose them again
-
Grumpy John
(@grumpyjohnYEG) reported
@TheRealElaschuk @dstiddypop43 Start using smoke signals, or Morse code by banging pots together. Telus was charging me $100/month, and bell was charging my wife $90/month. The price came with no loss of service, just have to plan any trips to enable the roam packages.