Telus Outage Report in Buckingham Heights, British Columbia

Problems in the last 24 hours in Buckingham Heights, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Buckingham Heights, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Buckingham Heights, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, North Vancouver, Vancouver, Richmond, Coquitlam, Burnaby, Coquitlam, New Westminster, and Pitt Meadows.

City	Problem Type	Report Time
Surrey	Phone	14 hours ago
Surrey	Internet	15 hours ago
Surrey	Wi-fi	2 days ago
North Vancouver	TV	2 days ago
Vancouver	Wi-fi	2 days ago
Vancouver	TV	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Buckingham Heights, British Columbia

Latest outage, problems and issue reports in Buckingham Heights and nearby locations:

• 
  Dave Pasin (@dave_pasin) reported 25 seconds ago from Vancouver, British Columbia

  @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

• 
  Patty Friesen (@FriesenPatty) reported 4 minutes ago from Richmond, British Columbia

  @RogersHelps Please piggyback your service to Bell or Telus STAT!

• 
  Lori Foster (@hornscallywag) reported 6 minutes ago from West End, British Columbia

  **** Telus money grubbing ********!!!!

• 
  Stephanie Hahn (@rxstephanie) reported 7 minutes ago from Vancouver, British Columbia

  @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

• 
  BdblE (@MsYouDoYou) reported 11 minutes ago from Burnaby, British Columbia

  @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

• 
  C.R. Martel, Esq. (@PickledGingerBC) reported 12 minutes ago from Coquitlam, British Columbia

  @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

• 
  SGC Dream a little. Dream a lot. (@SamGorC) reported 14 minutes ago from Vancouver, British Columbia

  I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?

• 
  Don Hoglund (@randomdh) reported 17 minutes ago from Surrey, British Columbia

  Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

• 
  Marla Poirier (@marlap2) reported 21 minutes ago from Surrey, British Columbia

  @TELUS reception? it’s so bad in Newton BC my husband has 5 dropped business calls!!! Losing business! Thanks Telus.

• 
  Ciara Hempseed (@CiaraHempseed) reported 23 minutes ago from Vancouver, British Columbia

  I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

• 
  Mark the Teacher (@mmgreid) reported 24 minutes ago from Vancouver, British Columbia

  @CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

• 
  Scott M. (@apukwa) reported 25 minutes ago from Coquitlam, British Columbia

  Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

• 
  aanshik1 (@Aanshik1) reported 27 minutes ago from Vancouver, British Columbia

  @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

• 
  Dave Pasin (@dave_pasin) reported 29 minutes ago from Vancouver, British Columbia

  @kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.

• 
  Stefano Buliani (@sapessi) reported 34 minutes ago from Vancouver, British Columbia

  I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

• 
  Dave Pasin (@dave_pasin) reported 35 minutes ago from Vancouver, British Columbia

  @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

• 
  Emmanuel Naidoo (@naidoo_emmanuel) reported 45 minutes ago from Burnaby, British Columbia

  @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

• 
  Lori Foster (@hornscallywag) reported 52 minutes ago from West End, British Columbia

  Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

• 
  David Schreck (@StrategicThghts) reported 56 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  Dave Pasin (@dave_pasin) reported 58 minutes ago from Vancouver, British Columbia

  @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andreah M. Barker (@sadie_stories) reported 11 minutes ago

  Tried to switch my phone to @rogers from Telus and they have ****** it up so badly. What is wrong with you people! Warning... stay away from @Rogers!!! Not worth it. Now I'm out of a phone and so is my partner for 5 days. We have to live the consequences of your **** up!

• 
  richard rolke (@RRolke) reported 11 minutes ago

  The @ColShuRegDist supports Telus' bid for government funds to expand and improve wireless service at 16 sites in the CSRD region. There is similar support coming from the Regional District of North Okanagan and @CityofVernon

• 
  cindyn79 (@cindyn791) reported 11 minutes ago

  @RachelNotley With well over 15,000 appointments made and vaccination of those already taking place I would say it’s going pretty well. Telephone and online running 24/7. Those with Telus provider had issues Telus has now fixed and more capacity has been secured for all servers

• 
  Linda (@cutie1967) reported 12 minutes ago

  What was up with cell service today #Telus. No cell service for at least 30 min.

• 
  Michelle (@Meeko33) reported 12 minutes ago

  More reasons why @TELUS sucks...almost got t-boned by an idiot in a Telus van that came flying out of a property and almost hit me. I swerved and he stopped at the last second when he noticed me coming. He should have stopped before turning onto the roadway.

• 
  Fine Tuned Auto (@finetunedauto) reported 12 minutes ago

  @TELUS service is horrible I hope they some action call drops and failed calls

• 
  Cookie Monster's Ex (@UrGirlSaigon) reported 17 minutes ago

  @TELUSsupport I hope so soon because I’m a disabled person that had my service out since around 3PM in midst of a medical emergency. The least Telus can do is provide an update to your customers in a timely manner so we can find alternate means in the interim. This was handled poorly tbh

• 
  🍾нashiяa Kwaku🥂 (@Habskii) reported 18 minutes ago

  Maybe it's not the area. Telus hasn't been rating me the last 3 hrs. Have me feeling like i didn't pay my bill or something wtf

• 
  Brittany (@BritterrC) reported 23 minutes ago

  People do realize that Telus rents their towers in Ontario from Bell so both companies lost service today in some parts of the province, right?

• 
  AA (@positronmchappy) reported 23 minutes ago

  Don’t call anywhere on their launch day. Call Wednesdaor Thursday mornings to any business. That will still **** you, but… less hold music. And, a human that may have had some time to breathe &/or lie ok. There are better playlists than Rogers, Bell, & Telus, via Spotify, etc.