Telus

Telus Outage Report in Buckingham Heights, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Buckingham Heights, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Buckingham Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Buckingham Heights, British Columbia 02/10/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Buckingham Heights, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Surrey, Coquitlam, Port Moody, Burnaby, Richmond, Coquitlam, Delta and Port Coquitlam.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaVancouver Phone
CanadaNorth Vancouver Internet
CanadaVancouver Internet
CanadaVancouver Phone
CanadaSurrey Wi-fi

Community Discussion

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Telus Issues Reports Near Buckingham Heights, British Columbia

Latest outage, problems and issue reports in Buckingham Heights and nearby locations:

  • DaddyR69 Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia

    @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

  • jamiebillingham Jamie Billingham (@jamiebillingham) reported from Surrey, British Columbia

    So @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

  • LexaHobenshield Lexa Hobenshield (@LexaHobenshield) reported from Anmore, British Columbia

    @TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters

  • rjfoster1511 Rob Foster (@rjfoster1511) reported from Vancouver, British Columbia

    @TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.

  • BernadetteNTF Bernadette Keenan (@BernadetteNTF) reported from Surrey, British Columbia

    @malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus

  • DivisionW Curtis Wiebe (@DivisionW) reported from Surrey, British Columbia

    @TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?

  • auraalexandra16 Raymond (@auraalexandra16) reported from Richmond, British Columbia

    @TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.

  • jamespatyoung James Young (@jamespatyoung) reported from North Vancouver, British Columbia

    @dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out

  • JDNovel Jennifer Duholke (@JDNovel) reported from North Vancouver, British Columbia

    @TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported from Vancouver, British Columbia

    .@TELUS advises that service has been restored.

  • Sikadime 🎙Sikadime🔈 (@Sikadime) reported from Coquitlam, British Columbia

    @CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

  • VanCityVeinot Brad Veinot (@VanCityVeinot) reported from Vancouver, British Columbia

    Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

  • jimmynighttime jimmynighttime (@jimmynighttime) reported from Surrey, British Columbia

    @TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?

  • chadrissanen Chad Rissanen (@chadrissanen) reported from Surrey, British Columbia

    @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

  • MikeyBlackmon mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jwags79527673 jwags (@jwags79527673) reported

    @TELUSsupport Telus, Last year, my lawn was dug up to get fibre optic service by June 2022. It's March 2023, do you have an ETA on offering fibre service to West Springs Calgary?

  • PeterVogel Peter Vogel (@PeterVogel) reported

    @789verweg @bc_news_addict @bobmackin All I can say is that for the past ten years Telus would have reps call with the statement that my line was being shut down. In each case, when I pressed for a date, they had nothing. This year the approach is different.

  • cab2west Christine Berstad (@cab2west) reported

    Any update on the landline/911 outage in the Mayerthorpe area? @TELUS @TELUSsupport

  • derrikmeyer1 Derrik Meyer (@derrikmeyer1) reported

    @NHLFlames @TELUS I have supported the Flames from the very beginning...not anymore...I'm done with this woke ****. Good riddance...

  • VitaAppasionata Vittoria (@VitaAppasionata) reported

    @TELUS @LadyDuskcaller Your customer service thinks it's funny to transfer and disconnect. I have been trying for days and this morning for hours. We need more options this is abhorrent. 3 hours away from work to be treated so poorly and the reason for calling is your error. #pathetic time 4 @ShawInfo

  • abhijeethaldar9 Abhijeet Haldar (@abhijeethaldar9) reported

    Still down and I am loosing critial work due to this. No internet!! How would telus make up for the loss of Important work here? This elevated duration of network downtime is not acceptable

  • Senstwutter Marnaensfan (@Senstwutter) reported

    @TELUS calling me with its usual “loyal customer call”. Every time they call now I say “ I’ve been with Telus, almost 20 years and all the times that you call me you’ve never offered me a loyal customer deal that was worthwhile. I do not want more stuff. I want lower rates.”

  • RonKellington Ron Kellington (@RonKellington) reported

    All of @Telus servces have bee Down for TWO Days in my area … still don't know why… what ****** service… if it's not repaired tomorrow I'll move back to @shawcable

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @bellerose5604 Hi bellerose5604, are you still experiencing issues with your TELUS home internet service?

  • bellerose5604 Vancity5604 (@bellerose5604) reported

    @TELUS @TELUSsupport wifi outage in fleetwood ? .