Telus

Telus Outage Report in Buckingham Heights, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Buckingham Heights, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Buckingham Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Buckingham Heights, British Columbia 12/01/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Buckingham Heights, British Columbia

The most recent Telus outage reports came from the following cities: Burnaby, Coquitlam, Vancouver, Surrey, Richmond, North Vancouver, Port Coquitlam, New Westminster, Coquitlam and Pitt Meadows.

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City Problem Type Report Time
CanadaBurnaby Phone
CanadaCoquitlam Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaCoquitlam Internet
CanadaSurrey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Buckingham Heights, British Columbia

Latest outage, problems and issue reports in Buckingham Heights and nearby locations:

  • caster_sandra Caster Sandra (@caster_sandra) reported from Surrey, British Columbia

    @JustinTrudeau @TELUS ok got signal

  • MrPaulMcAfee Paul McAfee (@MrPaulMcAfee) reported from Vancouver, British Columbia

    When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything

  • acemacg Adam MacGillivray (@acemacg) reported from Surrey, British Columbia

    @SarahCarms @TELUS Mine was glitchy yesterday. Didn’t connect to wifi then wouldn’t recognize the LTE network. I was able to reboot to fix it though.

  • RedSealSam Samuel Armstrong (@RedSealSam) reported from North Vancouver, British Columbia

    @CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.

  • Kennethalush Kenneth A Lush (@Kennethalush) reported from Surrey, British Columbia

    @telus sent me my cable bill on Christmas morning. **** you Telus!

  • AmyMaree90 Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS

  • jsney20 The Real Thanksgiving was Last Month (@jsney20) reported from Burnaby, British Columbia

    Telus is bad. Please follow me for more Canadian Telecom info

  • StockmanJim jim stockman (@StockmanJim) reported from Coquitlam, British Columbia

    @nconvey Same happened with me for Shaw yesterday. 1019 then call back saying #1. Waited an additional 38 minutes and then apologetic because couldn’t help. Going to see Telus today.

  • Chris_Withers Chris Withers (@Chris_Withers) reported from Norgate, British Columbia

    @TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.

  • jimgordontv Jim Gordon (@jimgordontv) reported from Surrey, British Columbia

    @TELUSsupport @TELUS For the 3rd time since your August server breakdown, I am without email service! 3 times in 24 hour hours I have called and can't get answers. This continues to effect my business. Please help!!!!

  • bradley Bradley Smith (@bradley) reported from Kensington-Cedar Cottage, British Columbia

    @hellofisher I’ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when I’ve needed them.

  • Meanchef Jeanne (@Meanchef) reported from West End, British Columbia

    I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.

  • AmyMaree90 Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    Wtf is up with my internet @TELUS

  • HarenNt Haren (@HarenNt) reported from Vancouver, British Columbia

    “Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS

  • Meanchef Jeanne (@Meanchef) reported from West End, British Columbia

    Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.

  • AmyMaree90 Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    @timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.

  • danudey Daniel Fox (@danudey) reported from Mount Pleasant, British Columbia

    @MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.

  • Life_is_2_Long Tee (@Life_is_2_Long) reported from Delta, British Columbia

    @stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating

  • scuttlebuttdad Scott Stevens (@scuttlebuttdad) reported from Delta, British Columbia

    @telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.

  • tompearc Tom Pearce (@tompearc) reported from Vancouver, British Columbia

    @TELUSsupport I have been down that telus alogorithm before... With no success. You have the box # and street intersection already.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • canning_bryan bryan canning (@canning_bryan) reported

    @TELUS on the phone for 70 mins waiting for a rep and I just hung up. It's just ridiculous that people have to wait this long to speak to someone at this company. You just lost a sale not that you care. **** I can't stand you

  • TimScatman Tim Scatman (@TimScatman) reported

    @ctvottawa This is actually insane! It’s impossible to get a Dr and there’s COVID to deal with, damn MonkeyPoxx crap, RSV viruses and Flu season… Telus Health is a necessity and OHIP should cover this, etc. Wtf. 😡

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @FRPC_FRPC Reminds me of the wireless code (if I recall right). Was a fight about the word "customer versus consumer". Audience encompasses all for the Bell/Rogers/Telus/Videotron AdTech industry, not necessarily broadcast objectives... IMO, off the top of my head.

  • kyle40849638 kyle (@kyle40849638) reported

    @TELUS Hey, how the heck am I supposed to get help with my Telus EPP account. I’ve been on hold for 3+ hours, 3-days in a row. If I call the main line and they won’t help me because EPP. What gives?

  • dianamoher Diana Moher (@dianamoher) reported

    Coming up on 24 hrs with no power. #telus fibre optic line cut between Gabriola and Mudge islands, so no phones, internet, #Shaw down too! 🙄

  • AwesomeCakester AwesomeCakester (@AwesomeCakester) reported

    I swear, if I knew how difficult it epuld be to return this smart home crap to @TELUS I'd never had taken up the free trial. Been trying to get a hold on anyone to help game get a return label and make sure I don't get billed for something I'm not even using for a few days now.

  • StuckinSimpson Brenda Moreau (@StuckinSimpson) reported

    @TELUS @TELUSsupport is there a issue NW Edmonton (Elmwood)? We had issues for 3 days. Now can't log in to WORK!!!! No updates on website or app.

  • lastmessagehelp @Onelastcry (@lastmessagehelp) reported

    @TELUSsupport @TELUS I HOPE THAT THE MONTH OF DECEMBER FROM 1 TO 31 WILL HAVE PROFITABLE UHRS TASKS AND EASY TO DO SO WE DON'T BE TAXED WITH BAD QUALITY WORKS

  • MarcWest79 Marc Out West (@MarcWest79) reported

    @kim_siever @OHoYEG AGT becoming Telus? Air Canada, potash corp. There are tons of examples. There is no incentive for the public sector to innovate, hence why they don’t. They will get their pay regardless of how good or bad their product is.

  • OCTranspoLive OC Transpo Live (@OCTranspoLive) reported

    ONGOING: Debit/Credit payments and video chat function are unavailable at some ticket machines due to a Telus internet outage. Credit/debit and video chat function at ticket machines at Line 1 stations is available. 1/2