Telus

Telus Outage Report in Buckingham Heights, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Buckingham Heights, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Buckingham Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Buckingham Heights, British Columbia 02/21/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Buckingham Heights, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Surrey, Coquitlam, Richmond, North Vancouver, Burnaby, Port Moody and Coquitlam.

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City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaSurrey Internet
CanadaCoquitlam Wi-fi
CanadaRichmond Internet
CanadaSurrey Internet
CanadaVancouver Phone

Community Discussion

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Telus Issues Reports Near Buckingham Heights, British Columbia

Latest outage, problems and issue reports in Buckingham Heights and nearby locations:

  • VanCityVeinot Brad Veinot (@VanCityVeinot) reported from Vancouver, British Columbia

    Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

  • auraalexandra16 Raymond (@auraalexandra16) reported from Richmond, British Columbia

    @TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.

  • MartinvandenH Martin van den Hemel (@MartinvandenH) reported from Richmond, British Columbia

    Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds

  • DivisionW Curtis Wiebe (@DivisionW) reported from Surrey, British Columbia

    @TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?

  • bow_en_arrow Grant Bowen (@bow_en_arrow) reported from North Vancouver, British Columbia

    @TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?

  • BernadetteNTF Bernadette Keenan (@BernadetteNTF) reported from Surrey, British Columbia

    @malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus

  • Sikadime 🎙Sikadime🔈 (@Sikadime) reported from Coquitlam, British Columbia

    @CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.

  • jimmynighttime jimmynighttime (@jimmynighttime) reported from Surrey, British Columbia

    @TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

  • captainfoote Captain Tom E. Foote (@captainfoote) reported from Surrey, British Columbia

    For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?

  • LexaHobenshield Lexa Hobenshield (@LexaHobenshield) reported from Anmore, British Columbia

    @TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters

  • DaddyR69 Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia

    @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

  • philwhln Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported from Vancouver, British Columbia

    @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

  • jamiebillingham Jamie Billingham (@jamiebillingham) reported from Surrey, British Columbia

    So @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.

  • vancitytrevor trevor (@vancitytrevor) reported from New Westminster, British Columbia

    @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

  • chadrissanen Chad Rissanen (@chadrissanen) reported from Surrey, British Columbia

    @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

  • jamespatyoung James Young (@jamespatyoung) reported from North Vancouver, British Columbia

    @dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

  • JDNovel Jennifer Duholke (@JDNovel) reported from North Vancouver, British Columbia

    @TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DaleCadeau DaleCadeau (@DaleCadeau) reported

    @genevalaitis @dave1agar Last year my expensive Telus doctor only did virtual. I have no problem examining my ***** but no way I was sticking my finger in the back hole

  • aboutheoptions itsallaboutheoptions (@aboutheoptions) reported

    $TU Telus (TU) announced the investment of $23 billion in network infrastructure, operations, and spectrum across Ontario over the next four years and has committed to investing $70 billion overall across Canada by 2026

  • JimsonHogarth Jimson (@JimsonHogarth) reported

    @matt_kercher I think its understandable why a rookie government didn’t cancel site c. Im much more critical of the BCNDPs dithering on co-op housing, the 5 years it took to pass card-check, the lack of action against grocery barons, and their allowance of telus to enter the healthcare market

  • eatonhamilton Eaton Hamilton (@eatonhamilton) reported

    @bcndp Not in the way the #BCNDP thinks it is. The federal govt needs to enact emergency legislation to take over pandemic management, and not to give BC more money until they run edu programs on airborne covid and mpx, cancel Telus, pay nurses and docs, fix school filtration etc.

  • BregmanPs PSBlaw (@BregmanPs) reported

    @CBCQueensPark Read the fine print on new Tele health services backed by for-profit companies like Telus. They offer limited services, it is not family practice. People who need additional services offered by fam. practice will end up in emerg. Making it easy to see a Dr for a cold won't help

  • love_Aquarius13 gb🇨🇦 (@love_Aquarius13) reported

    @FrankCaputoKTC It isn’t just Barriere - we are 30 k north of Kamloops at Vinsulla & the service is expensive & totally unreliable. Everyone in the North Thompson needs to start phoning Telus & complain. We are expected to do so much online & the service does not meet demand.

  • Va6Lat VA6LAT 🇨🇦 (@Va6Lat) reported

    Apparently, three guys with shovels in my yard today. They are laying Telus Fibre to the houses in my area. That's fine... but I am a Shaw customer. So, thanks, but no thanks?

  • mon_bicyclette Artful Codger (@mon_bicyclette) reported

    Twice this morning my texts disappeared about the Telus issues just as I was finishing typing. .

  • kenna88 ༼ ༎ຶ ෴ ༎ຶ༽ (@kenna88) reported

    @TELUS why do i pay $130 a month to have the worst service throughout the lower mainland

  • WhoTrollsTrolls He Who Trolls The Trolls (@WhoTrollsTrolls) reported

    @jkenney @TELUS I hate telus, their service sucks