Telus outages and service status in Buckingham Heights, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Buckingham Heights, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 24, 2:48 PM EDT.
- Internet (55%)
- Wi-fi (18%)
- Phone (13%)
- Total Blackout (8%)
- TV (5%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Buckingham Heights, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Buckingham Heights, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Buckingham Heights, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Surrey, Richmond, New Westminster, North Vancouver, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 4 hours ago |
|
Surrey
|
Internet | 1 day ago |
|
Vancouver
|
Wi-fi | 1 day ago |
|
Vancouver
|
Total Blackout | 2 days ago |
|
Vancouver
|
Total Blackout | 2 days ago |
|
Vancouver
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Buckingham Heights, British Columbia
Latest outage, problems and issue reports in Buckingham Heights and nearby locations:
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Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia@infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back
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****&Span1745 (@cleanrag) reported from Vancouver, British Columbia@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
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Sue🇨🇦 😎🍺 (@SuzieCanuck) reported from Vancouver, British Columbia@lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?
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John Reid (@johnb45_reid) reported from Coquitlam, British ColumbiaWhy is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.
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Juancho (@jchoisea) reported from Coquitlam, British ColumbiaWatching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!
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RitchWorld (@RitchWorld) reported from New Westminster, British ColumbiaHad a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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Jeffery Simpson (@JefferySimpson) reported from Surrey, British ColumbiaIn the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.
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E-Comm 9-1-1 (@EComm911_info) reported from Burnaby, British ColumbiaUPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC
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Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia@TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available
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Prince (@ImJustPrinceA) reported from Port Moody, British ColumbiaI hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.
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Cam Cavers (@camcavers) reported from Vancouver, British Columbia@Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.
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aanshik1 (@Aanshik1) reported from Vancouver, British Columbia@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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freelance cyberbully (@d_esiree_______) reported from Vancouver, British ColumbiaIn Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.
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Ross Derewianko (@PingRD) reported from Vancouver, British ColumbiaSo @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦 (@SamMurchison69) reported from Richmond, British Columbia@CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Del (@FullScopeWelds) reported@joesmeggma @inthemoneypod @briangbelski BCE said they would pay down debt but decided to get into MORE debt with Ziply Fiber. Complete opposite of what I said Telus management should do. It's the opposite of what Telus management says they're going to do. We'll see if they go more into debt like BCE or not.
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Mieke (@MiekeWasHere) reported@TELUS @TELUSsupport you guys are 100% losing customers due to your horrible customer service. Your AI agent is useless on the phone "I understand" humanising comments being repeated is a waste of everyone's time. No option to bypass the 5 mins of BS with AI agent verifying, only to have to do it again. A lack of proper training in your overseas call centre is obvious. Again, with redundant language meant to intimate an effort to manage expectations, but all it's doing it wasting more time on both ends. That a person needs to get transferred to multiple departments to deal with any services screams disorganisation. What should have been a 15-20 minute call (including hold time) was 2 hours yesterday, with no solutions due to errors on your end "we will call you back in 24-48 hours" on a time sensitive matter that your competition was able to address in 15 mins TOTAL time on the phone. Crazy idea, maybe instead of gauging us to keep the upper brass earning way more money than any company CEO deserves...you can bring customer support back to Canada. You know, make jobs for Canadians. DO NOT REPLY TO ME ON THIS.
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Emmanuel Richie (@emmanuel_r90) reported@Noxx_boy @amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together
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Fat & Furious (@Monthon92467113) reported@ProvoGal01 @TELUS @TELUSsupport Called the customer service of my bank yesterday. Some trailer trash answered the phone, I hanged up right away. I called again, another trailer trash answered the phone again, I hanged up again. Called third time, a filipina answered the phone. And I was like, thank God.
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Todd Olson (@toddolson1) reported@HockeyCanada why can I watch every US high school game, every U18, junior, ECHL, AHL and some NHL games on @FloHockey or @victoryplustv including the Western Telus Cup regionals but you can’t seem to show the Telus Cup except on some poor website at $18 a game! #bebetter
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Carmen K (@kristyC00) reported@ProvoGal01 @TELUS @TELUSsupport Labor is cheaper in India! Telus phones me every other day. I refuse to answer because I don't understand a damn word they say.
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Clive Bottomley🇨🇦🏁 (@formula1_ca) reportedWhat the heck is going on @TELUSsupport ? Haven't been able to make a call all day on Telus mobile, still not working at 10pm. "All circuits busy" message all day. When will this be fixed? I'm in Vancouver.
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D A M A N I🤎🦅 (@0xdamani) reported@MaxKai15 @DeFiJesss I could help you write assessments but if not.. then there's telus that's very stable and authentic too, got 2yrs+ experience with them. Let's work together and onboard
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RoseAnne Hutchence (@WordsAreCrucial) reported@TELUS @TELUSsupport A 30% increase in my monthly bill after being a loyal client since 1991. No changes to my usage, no additional service provided. Explain yourselves. And do a damn good job (while I look into your competitors).
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D̴Lo.WorldP. 🇸🇻🌎 (@WavyNationOne) reported@onesoccer @TELUS Damn i hope hes good to go come June but I doubt it😢