1. Home
  2. Companies
  3. Telus
  4. Buckingham Heights
Telus

Telus outages and service status in Buckingham Heights, British Columbia

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telus generated 2 outage signals in the last 24 hours around Buckingham Heights, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Aug 2, 11:11 PM EDT.
  • 47% Internet (47%)
  • 20% Total Blackout (20%)
  • 20% Phone (20%)
  • 7% Wi-fi (7%)
  • 7% TV (7%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Buckingham Heights, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Buckingham Heights, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Buckingham Heights, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Anmore, Surrey, and North Vancouver.

CityProblem TypeReport Time
Vancouver Total Blackout 7 hours ago
Vancouver Wi-fi 13 hours ago
Vancouver TV 7 days ago
Vancouver Phone 7 days ago
Vancouver Internet 7 days ago
Vancouver Internet 8 days ago

Nearby cities with recent reports

Vancouver

3 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Buckingham Heights, British Columbia

Latest outage, problems and issue reports in Buckingham Heights and nearby locations:

  • ntman__
    Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia

    @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

  • GauravS19496069
    Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia

    @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

  • _hudsonny
    miranda hudson (@_hudsonny) reported from Vancouver, British Columbia

    Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

  • msmit
    Michael Smit (@msmit) reported from Vancouver, British Columbia

    @telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.

  • paul_wb_wtf
    Paul Barraclough (@paul_wb_wtf) reported from Delta, British Columbia

    Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.

  • rxstephanie
    Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia

    @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @TELUS @TELUSsupport #piktv #telusplus can you please fix telus+ this is getting ridiculous

  • johnb45_reid
    John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Telus I sent you a message but Twitter has a problem. It keeps saying we are trying to verify you and then it can't. Is this how big money talks?

  • trackwanderer
    mama bear 🙈🙉🙊 🏳️‍🌈 (@trackwanderer) reported from Vancouver, British Columbia

    @BigNasty6oh4 I have telus for everything. Service is mostly OK. I find them easy to deal with, but I'm also assertive as **** ( without goimg full Karen on them) what keeps me with them though honestly is the massive discount we get through their deal with our building ( 40% discount)

  • SuzieCanuck
    Sue🇨🇦 😎🍺 (@SuzieCanuck) reported from Vancouver, British Columbia

    @lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?

  • asim_maple
    Asim Maple (@asim_maple) reported from Surrey, British Columbia

    @TELUS @TELUSsupport what's the best contact to call to cancel the new telus tv connection I took couple of days back. Never experienced such worst slowest service ever

  • BLeeLoganberg
    Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported from Vancouver, British Columbia

    @Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

  • apukwa
    Scott M. (@apukwa) reported from Coquitlam, British Columbia

    Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

  • jamneria
    Jana Angela Neria (@jamneria) reported from Vancouver, British Columbia

    @FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.

  • naidoo_emmanuel
    Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia

    @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • aSpottedJoan
    Joan (@aSpottedJoan) reported

    Oh for crying out loud! I only watch one channel on @TELUS Optik TV and that channel has been cutting in and out for 2 days. Can you please fix your @CTV feed? Trying to watch @YourMorning is super frustrating.

  • CanadianPylon
    Orange Cone (@CanadianPylon) reported

    @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

  • skibumbc
    Scott Patterson (@skibumbc) reported

    Defund Rogers! Rogers cancelled the only sports radio station in Vancouver. Why do they get to keep their name on the arena? Defund Rogers. If they don’t want to support Canuck fans with news, move along. Hello Telus?

  • Sandie23456
    Sandie🇨🇦 (@Sandie23456) reported

    @genocidalgirl Yes. I get promotional calls from Rogers, Telus etc. often from some Indian with their stupid accent to which my reply is always “I only do business with Canadians”. They hang up on my every time. I’m far meaner with the Indian fraud/scam calls.

  • DouglasJMark
    Douglas Mark (@DouglasJMark) reported

    Finally got through to Bell yesterday afternoon on a Sunday. Had to push tech support hard but respectfully. Thankfully, a manager called me back and pointed out that our original static IP address now belonged to someone else (I figured as much). He said static IPs are in limited supply apparently and it might be hard to get it back?!! 🫨 He promised to send a tech over in the morning to try and fix it (no guarantee we'll get our static IP back and might face more delays to reconnect to Telus Health). The Bell technician will have unlock our phone router to allow SIP lines to by restored. 4 days of lock out is not acceptable for our patients and I will push for better with a guarantee for fast response if our static IP goes down by some tech glitch in the future. Hope this will soon come to an end 🙏

  • lacedsunnyd
    hoss (@lacedsunnyd) reported

    I PAID MY PHONE BILL **** YOU TELUS

  • mr_saandman
    saand ↯ (@mr_saandman) reported

    SHIRSHIT **** MH TELUS TV APP LOGGED ME OUT AND I DONT GOT THE PASSWORD I MISSED THE RACE START 😭😭😭

  • damofinance
    Adam (@damofinance) reported

    @CDInewsletter People laughed at me for selling Telus at $22 at a loss lmao... **** industry **** stock!

  • RickHorn72
    Rick Horn🇨🇦 (@RickHorn72) reported

    @Pagmenzies @CANMNT_Official @onesoccer Do you pay for the app on top of everything? I already pay Telus to watch on TV. I shouldn't have to pay to watch online as well. I appreciate the help. I hope to see the rest of the Canadian games.

  • mikemoore0057
    michaelm (@mikemoore0057) reported

    Re. land line, I need to hang onto the phone number as it's registered everywhere and a PITA to change. Anyway, I too was paying a high monthly so I told Telus I was considering dumping it and they gave me a loyalty rate of $2.50 per month. They must do this to pretend they still have a customer base. And yes, porting to VOIP is something I was considering as I already have a couple of numbers.