Telus Outage Report in Buckingham Heights, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Buckingham Heights, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Buckingham Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Buckingham Heights, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Richmond, Burnaby, Port Coquitlam, Coquitlam, New Westminster, North Vancouver, Coquitlam and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Wi-fi | |
| Vancouver |
Internet | |
| Richmond |
Phone | |
| Burnaby |
Internet | |
| Vancouver |
Internet | |
| Port Coquitlam |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Buckingham Heights, British Columbia
Latest outage, problems and issue reports in Buckingham Heights and nearby locations:
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Martin van den Hemel
(@MartinvandenH) reported
from
Richmond, British Columbia
Fantastic news. I’m a @TELUS customer and if they continued down the wrong path for 5G, I was considering switching to Rogers or Bell. Short-term pain for long-term gain.
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Troy Weatherly
(@troysweather) reported
from
Delta, British Columbia
@TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.
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Albert Luk 陸 偉 明
(@AlbertLuk888) reported
from
Richmond, British Columbia
@JustinTrudeau @bcpremier Please ask the corporates help out like Shaw/Telus internet bills and cell phone bills. Icbc insurance and home insurance that goes over thousands dollars. No bills until the CV19 is over. We trying to use our savings on foods and rent/mortgage.
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Wily Mike Reilly
(@brianb3648) reported
from
Vancouver, British Columbia
@NYJetsCanada @BCLions @OhioBobcats @CFL @nathan_rourke @TELUS Hey idiot it's a Canadian draft. He's a CANADIAN. Maybe sit this one out. No ******* clue. LOL
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Christian Newman 👨🏻💻
(@XianNewman) reported
from
Surrey, British Columbia
@vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.
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Dr. Pete Poovanna
(@poovannact) reported
from
New Westminster, British Columbia
@TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Literally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.
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Kate Madden
(@kate0madden) reported
from
Vancouver, British Columbia
@NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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KDRuslie
(@KDRuslie) reported
from
Richmond, British Columbia
@TELUSsupport hi there. I tried to call telus support re. our home bill for March 2020. We have special discount for 1 year agreement, yet it didnt show in March bill. Pls contact me. Thanks
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We @FreeOfViolence need 65 phones for a facility for folx who are recovering from #COVIDー19. Refurbished is cool, just need to be able to contact family & friends for comfort as will be in isolation, & will make contacting staff easier, if they need help.
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Thomas Gautreau
(@TomGautreau) reported
from
Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Andrew Christopher
(@ACmusic_10) reported
from
Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.
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Christian Newman 👨🏻💻
(@XianNewman) reported
from
Surrey, British Columbia
@vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We need 60 phones for a temporary facility for folx who are Recovering from COVID. Refurbished is fine, they just need to be able to contact families and friends for comfort (they will be in isolation), and staff if they need help. 🙏
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.
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dj fuentes
(@chinitta) reported
from
Vancouver, British Columbia
Conversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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M.
(@accordingtomio) reported
Anyone else with Telus having cell issues? Two calls now and it is choppy.
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Kesslan 🏳️🌈🇨🇦🐈⬛
(@Kesslan) reported
@AliothFox @BorderDaCougah @GuilRosmer Telus (surprisingly) still (eventually) sent out a tech with a lift truck to fix the problem anyway. It wasn't their fault or their stuff kinda deal, but if they didn't do it, it wasnt going to get done. Problem turned out to be live power lines that had been cut and never fixed.
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Kesslan 🏳️🌈🇨🇦🐈⬛
(@Kesslan) reported
@BorderDaCougah @AliothFox @GuilRosmer Yeah. Like once I knew it was the land owner, even if Telus did nothing I could have gone after the land owner and harassed the **** out of them.
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Joel Teeling
(@JoelTeeling) reported
@TELUS automated voice-activated payment system is absolute garbage. Almost worth switching providers over.
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Brian Losie
(@Lowseas51) reported
@katekorte Try Telus Health My Care service. Basic physician consults are covered by PHN.
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‘Low Hanging Fruit’ Deano
(@DCHYYC) reported
@shandro Is Telus getting into ambulance service as well?
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Joel Teeling
(@JoelTeeling) reported
Is anyone else finding @TELUS data to be painfully slow over the last few days, or is it just me??
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Zedmonton
(@IPCoachZ) reported
It seems that the only service providers I can really consider for internet and cable are Shaw or Telus. Ugh. Anyone else in the YEG area manage to successfully cut ties with them? Also, if you have internet only, do you watch Oilers games? If so how/what service? Thanks
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grill #2
(@rosiepeeeps) reported
@TELUS @TELUSsupport so i'm not satisfied AT ALL with anything this **** company does but i still have to pay $230 to get out of a contract EVEN THOUGH you're raising our bill to $160 when it's supposed to be $120 a month TELUS IS A SCAM SWITCH COMPANIES PLS EVERYONE
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Röman
(@BadNewsJays) reported
@Comradnan My phone died last week so looking at an upgrade but luckily in Ottawa we have access to some cheaper options that are big in Quebec. Have had no problems with Telus in 6 years though