Telus Outage Report in Buckingham Heights, British Columbia

Problems in the last 24 hours in Buckingham Heights, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Buckingham Heights, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Buckingham Heights, British Columbia

The most recent Telus outage reports came from the following cities: New Westminster, Vancouver, Surrey, North Vancouver, Richmond, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
New Westminster	Phone	3 hours ago
Vancouver	Internet	22 hours ago
Vancouver	Internet	2 days ago
Vancouver	Total Blackout	3 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Buckingham Heights, British Columbia

Latest outage, problems and issue reports in Buckingham Heights and nearby locations:

• 
  BdblE (@MsYouDoYou) reported 6 minutes ago from Burnaby, British Columbia

  @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

• 
  BdblE (@MsYouDoYou) reported 8 minutes ago from Burnaby, British Columbia

  @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

• 
  Martin van den Hemel (@MartinvandenH) reported 11 minutes ago from Richmond, British Columbia

  Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds

• 
  Mary June Margarico (@Junayyyy) reported 13 minutes ago from Vancouver, British Columbia

  @TELUS sucks.

• 
  Oladada (@whourDaDa) reported 13 minutes ago from Burnaby, British Columbia

  One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

• 
  Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported 15 minutes ago from Vancouver, British Columbia

  @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

• 
  trevor (@vancitytrevor) reported 15 minutes ago from New Westminster, British Columbia

  @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

• 
  Captain Tom E. Foote (@captainfoote) reported 15 minutes ago from Surrey, British Columbia

  For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 16 minutes ago from Vancouver, British Columbia

  Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

• 
  Audrey Lobato (@AudreyLobato) reported 27 minutes ago from Surrey, British Columbia

  @TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.

• 
  BdblE (@MsYouDoYou) reported 29 minutes ago from Burnaby, British Columbia

  @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 29 minutes ago from Vancouver, British Columbia

  @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

• 
  Candi Marie (@CandiVanCity24) reported 30 minutes ago from Surrey, British Columbia

  @LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!

• 
  amu (@Amu3188) reported 33 minutes ago from Surrey, British Columbia

  @TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?

• 
  BdblE (@MsYouDoYou) reported 34 minutes ago from Burnaby, British Columbia

  @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 41 minutes ago from Vancouver, British Columbia

  I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

• 
  Soren Jensen (@smjnews) reported 42 minutes ago from Anmore, British Columbia

  @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

• 
  amu (@Amu3188) reported 52 minutes ago from Surrey, British Columbia

  @TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?

• 
  Ciara Hempseed (@CiaraHempseed) reported 54 minutes ago from Vancouver, British Columbia

  I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

• 
  CC (@golfercruz) reported 57 minutes ago from Richmond, British Columbia

  @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie Doege (@JamieD81) reported 5 minutes ago

  @AaronGunn Rogers, Telus and Bell need to be stopped. We need proper competition not 3 companies ruling all others to price fix.

• 
  Arpan Parhar (@arpan_on_BC) reported 13 minutes ago

  I hate to give Bell credit for something but amount of issues we have faced since switching over internet (from Shaw) and TV (from Bell) are absolutely ridiculous. Would never recommend Telus to anyone.

• 
  Barry ‘Big Ed’ Gibson (@Bgstony) reported 13 minutes ago

  @maxfawcett Never felt I ever had much choice. I guess in the past decade Telus has competed with Shaw for my cable. And of course there’s always satellite. But I never really considered this monopoly industry to be competitive to my benefit. Rogers owning Shaw doesn’t really change that.

• 
  kelso🥴 (@bands_and_shits) reported 15 minutes ago

  ******* Telus called me, I answered saying hello to which never got an answer back which made me laugh and say “Wow you call and don’t answer.” They ******* hung up

• 
  Paul Andrews (@PaulEAndrews) reported 18 minutes ago

  @SneakyCanadian @Shawhelp TELUS is no better. In fact less transparent on outages. When our business had TELUS we had nothing but issues with them reporting on outages. In this case we’ve been told it’s a fibre cut, at least Shaw is working on it, TELUS would still be discussing how to solve.

• 
  Ryan Touchet (@ryantouchet) reported 19 minutes ago

  I hate @TELUS. Easily the worst telecommunications company in the business. I've never been on hold longer or had such consistently poor customer service with any other company. Period. In comparison they make dealing with Service Canada feel like a breeze.

• 
  ★ Jim Bugg ★ (@jimbugg) reported 20 minutes ago

  @TELUS ... I'm literally sick + tired of such poor quality #OptikTV. Trust me, I've done all your recommended "tricks" + it's pretty near impossible to watch a show without constantly dropping signal. I'm direct into the modem and not wireless, either. Time to start shopping.

• 
  Eric Edlund (@EdlundEric) reported 22 minutes ago

  If you look at the numbers Canada wide, the acquisition of Shaw Communications would increase Rogers customer base by about 18%. It would put them about 2M customers above Telus and Bell.

• 
  Danny Underwood (@danny_underwood) reported 24 minutes ago

  @leadsheep1 I switched from Shaw due to the horrible customer service, I’m now on Telus and they have... horrible customer service. They are all bad and some of the most expensive prices in the world.

• 
  Brent Jay (@BrentJay7) reported 25 minutes ago

  @GlobalCalgary I promised myself that I would never use Telus again. I have Shaw and Freedom. What do I do now? Bell? And? Who else? Canada is the land of monopolies.