Telus

Telus Outage Report in Buckingham Heights, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Buckingham Heights, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Buckingham Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Buckingham Heights, British Columbia 01/12/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Buckingham Heights, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Coquitlam, Burnaby, Coquitlam, Port Moody, Richmond, Delta, Port Coquitlam, North Vancouver and New Westminster.

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City Problem Type Report Time
CanadaSurrey Phone
CanadaVancouver Phone
CanadaVancouver Internet
CanadaSurrey Internet
CanadaCoquitlam TV
CanadaVancouver TV

Community Discussion

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Telus Issues Reports Near Buckingham Heights, British Columbia

Latest outage, problems and issue reports in Buckingham Heights and nearby locations:

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

  • moersch AHF AllHardwoodfloor (@moersch) reported from Vancouver, British Columbia

    @runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2

  • XianNewman Christian Newman 👨🏻‍💻 (@XianNewman) reported from Surrey, British Columbia

    @vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.

  • SnBVancouver Salmon n'Bannock (@SnBVancouver) reported from Vancouver, British Columbia

    @TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business

  • sadia_74 Sadia Pannun (@sadia_74) reported from Surrey, British Columbia

    anyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS

  • athayde_br Bruno Athayde 🇨🇦 🇧🇷 🏳️‍🌈 (@athayde_br) reported from Vancouver, British Columbia

    @TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.

  • chinitta dj fuentes (@chinitta) reported from Vancouver, British Columbia

    Conversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.

  • mykeymause Moke (@mykeymause) reported from North Vancouver, British Columbia

    Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

  • StoryStory_Jo Jo Dworschak (@StoryStory_Jo) reported from Vancouver, British Columbia

    @Mutineer8961 @TELUS Definitely Telus! Not bad diy

  • MartinvandenH Martin van den Hemel (@MartinvandenH) reported from Richmond, British Columbia

    Fantastic news. I’m a @TELUS customer and if they continued down the wrong path for 5G, I was considering switching to Rogers or Bell. Short-term pain for long-term gain.

  • AudreyLobato Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia

    @TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.

  • sadia_74 Sadia Pannun (@sadia_74) reported from Surrey, British Columbia

    @Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic

  • IanAMartin 📷 𝙸𝚊𝚗 𝙰𝚕𝚎𝚡𝚊𝚗𝚍𝚎𝚛 𝙼𝚊𝚛𝚝𝚒𝚗 🎸 (@IanAMartin) reported from Mount Pleasant, British Columbia

    @Catelli2Oh Or a Telus customer, who is the big telco out here. I don’t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, there’s a massive pipeline down the west coast of North America anyway.

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

  • XianNewman Christian Newman 👨🏻‍💻 (@XianNewman) reported from Surrey, British Columbia

    @vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • crypto_tunaaaa CryptooooTunaaaa (@crypto_tunaaaa) reported

    @TELUS Hopefully you don’t need internet service in those.

  • StencilMunky42 StencilMunky42 (@StencilMunky42) reported

    @AdamWylde So, I'm a little behind on my SDPN listening, but I thought Canada has 3 big telecommunications companies running all of the mobile market? Rogers, Bell & Telus. I have always heard it described as the big 3 not Big 2. Either way it still sucks.

  • caterwauler Almost (@caterwauler) reported

    On phone to Telus for over an hour regarding switching our landline from Shaw to Telus. Not possible, Telus response from Telus customer service in India is they have no idea if that is possible. 2 cell phones with Kodoo but they have no record of either. Fun huh?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The CRTC and these telco's calling to cease all telecoms & putting lives in jeopardy is no diff than when the CRTC allowed Telus to continue blocking calls to the 867 area code in the IrisTel-Telus fight. This is a sh*thole CRTC with garbage leadership.

  • Belib16 Belibra (@Belib16) reported

    @TELUSsupport @TELUS for the last 48 hours we have been without internet at the new place because the previous resident did not cancel their internet despite telling TELUS well in advance about the move.

  • xarcnic Xarcnic (@xarcnic) reported

    @RogersHelps Haha “troubleshoot”. maybe build a better network? Or stop crying to the CRTC every time they try to increase the competition. You want to troubleshoot: give me a real choice in isp. Not just you or bell/telus.

  • Pete3891 Pete389 (@Pete3891) reported

    @imboblayton As long as they set their pin area to start before they are out of service area the gps maps on phone still work good to get you to that spot with no service , with Telus phone

  • kelownagurl 🇨🇦 Barb aka Kelownagurl 🇺🇦🌻😷💉 (@kelownagurl) reported

    Last year I switched to Public Mobile and now only pay $38/mon+tax for 5GB data on 3G network. Now they are offering $43/mon+tax for 6GB on 4G so I think I'll upgrade. Still way cheaper than I was paying for Telus. Here's my refer-a-friend code for $10 off first month. NKJ5X4

  • greatgardener_ Great Gardener (@greatgardener_) reported

    @shaw has really **** the bed with their latest service at my place. Who has @telus? Do you like them?

  • StephanieOxygen Stephanie O2 - Non GMO (@StephanieOxygen) reported

    @TELUS we pay over $200 per month for your **** cell service. It’s 2022, FFS! **** Chinese 5G, you can’t even supply decent service on a landline. Maybe you should get your **** together.