Telus

Telus Outage Report in Buckingham Heights, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Buckingham Heights, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Buckingham Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Buckingham Heights, British Columbia 01/07/2026 07:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Buckingham Heights, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Surrey, Burnaby, Coquitlam, Port Moody, Richmond, Coquitlam, Delta, Port Coquitlam, North Vancouver and New Westminster.

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City Problem Type Report Time
CanadaVancouver TV
CanadaVancouver Internet
CanadaSurrey Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Buckingham Heights, British Columbia

Latest outage, problems and issue reports in Buckingham Heights and nearby locations:

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @TELUSsupport I just got off the phone with one of your techs and he informed he couldn’t help me install my telus email in my new IMac desktop. I keep getting error messages with my telus account but it’s an Apple problem? How am I supposed to get my email then??

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia

    @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

  • bh_ b ran out of time (@bh_) reported from Mount Pleasant, British Columbia

    Rogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported from Vancouver, British Columbia

    .@TELUS advises that service has been restored.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

  • MikeyBlackmon mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • njfavengers Nicholas John Ellan (@njfavengers) reported from Burnaby, British Columbia

    Hey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

  • mattcolangelo Matt Colangelo (@mattcolangelo) reported from Burnaby, British Columbia

    @telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    It’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.

  • JNcustoms John Duong Nguyen(“Anu RA”) (@JNcustoms) reported from Surrey, British Columbia

    @NortonSoft Telus is compromised got hijack for my pin before even getting to use it. Neighbor has access to my phone now posing as me wtf. Please advise...“HA!”©™Deploy&Desist.N0W

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.

  • doppelganger70 mea70 (@doppelganger70) reported from North Vancouver, British Columbia

    Is #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan

  • ProfLalonde Patrick C. Lalonde (@ProfLalonde) reported from New Westminster, British Columbia

    @reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating

  • rjfoster1511 Rob Foster (@rjfoster1511) reported from Vancouver, British Columbia

    @TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.

  • JNcustoms John_D_Nguyen(one tru Anu RA) (@JNcustoms) reported from Surrey, British Columbia

    @TELUS your Surrey internet connection provider is compromised, filing a privacy breach lawsuit against you **** 3 times no I’ve raised the issue of my accounts bein hacked 3 times being hung up on 3 times you’ll feel my disapproval of unsecured services provided to public.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • marialoi maria loi (@marialoi) reported

    @TELUSsupport The mobility payment is resolved! Now it showed that I am up todate! Thank you! Next my Telus Home Service is having problem too! Luckily I retained all hard copies and again always up to day, I had a credit of one month plus $30.00 in my account! What is going on!

  • Miradart David J Foley (@Miradart) reported

    @TELUSsupport Cat got your tongue? I've done the DM thing with TELUS people - as you know. They've basically told me to pound sand - but 'nicely'. NMD. I didn't ask for Google, now you guys won't lift a finger to make sure a customer stays happy. One with a future of MUCH more data use too.

  • mlowesy mike lowe (@mlowesy) reported

    @TELUS hey Telus. Playing in the worlds longest hockey game for cancer 256 hours of straight hockey. No Wifi out here... any help on data at all? Thank you!!

  • ChristiansonAmy Dr. Amy Christianson (@ChristiansonAmy) reported

    @TELUSsupport tower has now been taken off the outage map as being fixed, but all Telus clients in this area are still having major issues! Our hub is still unusable &cell service spotty. Can you please advise what is happening? I tried that number &they have no info they said

  • MikeWlasichuk Big Elinski (@MikeWlasichuk) reported

    @TELUS I thought your internet speed was already the fastest. Just another **** over byTelus.

  • FuzzyVirgo SLMM (@FuzzyVirgo) reported

    @DallasFlexhaug I was in the phone almost two hours. I’m switching to Telus. Shaw service is horrible.

  • shanenilsson Shane Nilsson (@shanenilsson) reported

    @SamsungCanada I reached out to livechat and they said they had no idea what I was talking about and couldn't help me. Is there a general shortage of devices in Canada or maybe it is a @TELUS issue instead?

  • CapperB93 brandon (@CapperB93) reported

    @TELUS @FriendlyFuture They came and added a grounding like to an overhead power line right across my back gate. Without my permission cuz as a company they do not care about the individual. I am a Telus customer and they supply home services to me. Yet they still do not care.

  • Miradart David J Foley (@Miradart) reported

    @TELUSsupport Back when you did your own email, 'reviewing' didn't take this long. Sounds more like Telus is walking away. I know I'm being difficult, but I'm sorry if I'm the 'problem guy' pointing out how poorly Telus is handling all of this. R U guys getting ready to be bought out?

  • omgitsmegannnn meg (@omgitsmegannnn) reported

    Everyday I try to pay my TELUS bill and everyday it says something went wrong...... I am annoyed 😒 like I just wanna reconnect my service but they won’t let me