Telus outages and service status in Buckingham Heights, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Buckingham Heights, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Buckingham Heights, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Buckingham Heights, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Buckingham Heights, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Surrey, New Westminster, North Vancouver, Richmond, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
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Internet | 17 hours ago |
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Vancouver
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Wi-fi | 1 day ago |
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Surrey
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Internet | 1 day ago |
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Surrey
|
Internet | 3 days ago |
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Surrey
|
Internet | 3 days ago |
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New Westminster
|
Phone | 4 days ago |
Community Discussion
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Telus Issues Reports Near Buckingham Heights, British Columbia
Latest outage, problems and issue reports in Buckingham Heights and nearby locations:
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Luis Giraldo (@luisgiraldo) reported from Vancouver, British ColumbiaI think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.
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SbonnerABV (@SbonnerABV) reported from Vancouver, British ColumbiaI’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.
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Margieville (@Margieville) reported from Burnaby, British ColumbiaOver the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.
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Ron Sine (@RSine57) reported from Burnaby, British Columbia@TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British ColumbiaEmail down and out in Vancouver.....again. Thanks for nothing #Telus.
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia@TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.
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Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia@TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.
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Shawn Sviridov (@galleryss) reported from Vancouver, British Columbia@AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍
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Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia@TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus
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Michelle Bancroft (@banger19) reported from Vancouver, British Columbia@TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation
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Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia@TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!
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Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia@TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!
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Jennifer West (@Westjet007) reported from Vancouver, British ColumbiaI seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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Darren Watts (@DarrenWatts82) reported from Surrey, British Columbia@TELUS hi, wondering if someone from customer services can pm me. Interested in adding internet with my optik tv. Internet is currently with Shaw.
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Steven Schelling (@StevenINK) reported from Vancouver, British Columbia@gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.
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Stuart Dickson (@stuball6251) reported from New Westminster, British Columbia@MelissaLMRogers @jstweedie Post a sign ShiftWorker Absolutely No Canvassing or Solicitation Used to work shift work, if some one ignored sign it was sometimes worth it to give them hell (and see who/what they were hawking) Telus and Shaw cable salesmen were the worst.
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia@pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.
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Margieville (@Margieville) reported from Burnaby, British ColumbiaI'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Lacey Liscoumb (she/her) 🇨🇦 (@TechnoMistress) reportedWow, @ADT alarm service sucks since @TELUS took over. 2+hours on hold trying to get through to someone, and then the first technician they can get out (just to change a freaking battery) is next Friday. Never had this problem before.
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Kerry Flese (@renslip6_6) reported@TELUSsupport On the 2nd call was told the shipping order was never sent, so bill would be corrected and devices sent out. Over a week later, still have not seen a device or heard from an installer. I cannot be on hold for another hour, can Telus please call or email me?
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🔥 (@hyperconvexity) reported@TELUSsupport @TELUS Hi - SMS messages are arriving very delayed and only intermittently to my phone. Yesterday, I received them in bulk since Saturday; this morning I sent myself a test SMS and it took >10min to arrive. Can you guys fix this somehow? :(
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Steve Hoyland (@sgtbeans5550) reported@TheBarrettTeam1 @AnthonyLacavera I was with bell for over 30 years they didn't care that I was canceling went to Telus not one problem yet and cheaper
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Mark Innes (@LandmanMarky) reported@AnthonyLacavera Carriers have saved piles of $ over the years (telus and bell network sharing plus big decreases in carrier workforce) and that hasn’t translated to lower user costs. Combining companies won’t help end users. Carriers all about lowering their costs and increasing their profits.
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Sara (@starkinly) reported@extremeXmetal Where I am it’s literally only service for Bell or Rogers. If you’re on another network, you’re struggling to get bars. A guy came to fix the tractor and couldn’t get enough signal to call his shop, he’s on Telus. It sucks!! I hate the big 3.
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Cyril (@cyrillopezyahoo) reported@TELUS OMG can’t believe Telus’ trickery. Says one can suspend service for vacation. I think so friendly . Almost done when agent says some conditions….” any offers and promotions will not be renewed “ WTF Strong arm tactics not on public site. Wow. Future is NOT friendly.
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yallternative (@shananaparton) reportedAfter waiting forever in a line at a @TELUS store to cancel my services I've been unhappy with, I find out their staff can't cancel services in store anymore and am now wasting my time again to speak to an agent over the phone. So happy I switched. Crazy!
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salu (@sunsetsalu) reported@s0phrosyne__ @TELUS Cancel your plan, you'll get a call back in a few days with a fire retention offer lol
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MJEGames (@MJEGames) reported@EricThe72645196 So we have actually at least started to address this issue: but You have to start realizing Bell/Rogers/Telus is telecommunications and not broadcasters. Though Bell media arguably does dabble in both.