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Telus Outage Report in Buckingham Heights, British Columbia

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Buckingham Heights, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Buckingham Heights, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Buckingham Heights, British Columbia

The most recent Telus outage reports came from the following cities: Coquitlam, Surrey, Vancouver, North Vancouver, Burnaby, Coquitlam, New Westminster, Pitt Meadows, Richmond, and Port Moody.

CityProblem TypeReport Time
Coquitlam Internet 15 hours ago
Surrey Internet 19 hours ago
Vancouver TV 2 days ago
North Vancouver Internet 2 days ago
Vancouver Total Blackout 2 days ago
Vancouver Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Buckingham Heights, British Columbia

Latest outage, problems and issue reports in Buckingham Heights and nearby locations:

  • jimgordontv
    Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!

  • jimgordontv
    Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!

  • SbonnerABV
    SbonnerABV (@SbonnerABV) reported from Vancouver, British Columbia

    I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.

  • banger19
    Michelle Bancroft (@banger19) reported from Vancouver, British Columbia

    @TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation

  • Westjet007
    Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • KalpnaSolanki1
    Kalpna (@KalpnaSolanki1) reported from Burnaby, British Columbia

    Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL

  • spawnsteryvr
    Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.

  • MeowjinBoo
    River B^#!$ Meowjin (@MeowjinBoo) reported from Vancouver, British Columbia

    @smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!

  • jodyvance
    Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.

  • RSine57
    Ron Sine (@RSine57) reported from Burnaby, British Columbia

    @TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better

  • iheliconnet
    HeliConnect (@iheliconnet) reported from Delta, British Columbia

    @TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!

  • Margieville
    Margieville (@Margieville) reported from Burnaby, British Columbia

    Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.

  • KimABowie
    Kimberley Bowie (@KimABowie) reported from Vancouver, British Columbia

    @Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.

  • gh0stflesh
    Slurms MacKenzie (@gh0stflesh) reported from Coquitlam, British Columbia

    Telus pls come fix our internet I haven't been able to take my Spanish lessons in a full week and the duolingo owl is trying to kill me

  • spawnsteryvr
    Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Email down and out in Vancouver.....again. Thanks for nothing #Telus.

  • KalpnaSolanki1
    Kalpna (@KalpnaSolanki1) reported from Burnaby, British Columbia

    @TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!

  • spawnsteryvr
    Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.

  • RajeshPrashar
    Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia

    @TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.

  • Margieville
    Margieville (@Margieville) reported from Burnaby, British Columbia

    I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • chelseaboots
    🦋Boots🦋 ⫩ (@chelseaboots) reported

    @HeatherPaddle Mine went smoothly on December 8th but husband's, that should have gone through today, is not done. He contacted Telus support and they had nothing more to offer than to wait for your email. Just on here now to see if others are having problems.

  • complianthawk
    justin (@complianthawk) reported

    @TELUS Now the bullshit starts again getting hang up on because this incompetent company can't do their simple job

  • CJW_101
    The CW (@CJW_101) reported

    @SLShockeyfan I've had nothing but issues with Telus WiFi. It's like 170 mb/s, then drops, then 2mb/s. I bought a mesh system and it's much better, though the TV still cuts out.

  • perfectrose2011
    Wendy 🇨🇦 (@perfectrose2011) reported

    Do folks know that Google and also in BC, our Telus is having a huge problem today with their programs? FYI Any Google related email problems are due to this with either sending or receiving mail. Maybe not receiving any mail at all. Spoke to a MacInHome Tech & informed me.

  • AB_MD_WarRoom
    ᴀʟʙᴇʀᴛᴀ ᴍᴅ ᴡᴀʀ ʀᴏᴏᴍ (@AB_MD_WarRoom) reported

    @UbakaOgbogu You need a whole panel for that ****. Check if there's any execs at Telus who have space in their panel schedule.

  • GenJRoc
    Justin Ralph (@GenJRoc) reported

    I’ve had my Shaw @Shawhelp account since 1999. This is the first time I’ve been called rude as they are doubling my monthly fee for less service after 21 years do I switch to @TELUS ?

  • tbui27_
    bobina (@tbui27_) reported

    @TELUSsupport Hi, Can you help? I've been waiting for my TELUS BOOST as per lady on the phone two weeks ago (I think) and nothing yet. Did she lie to me? :(

  • OKAYcammille
    self care camms (@OKAYcammille) reported

    Even Telus support twitter couldn't help me lmaooaooo, pls email or call us for an hour wait to cancel lmaoooo I just wanted an iPhone so my friends can stop crying about WhatsApping me LMFAO :'))))) it's not meant to be tbh

  • teslatradeup
    TeslaTradeUp (@teslatradeup) reported

    @robot I really messed up... I missed the icons drop like an idiot. I'm gonna blame it on Telus for dragging their feet with my Pixel 5 order. Anyways... I'd like to give you money, I know that's all you want. Can we work out something? Cc/ @MKBHD @dbrand

  • DrSajanInc
    Dr Amarjot S Sajan (@DrSajanInc) reported

    Hi @TELUS! We are a @TELUSbusiness customer having an issue connecting with our Telus Business rep and setting up our new account. We have exhausted all efforts for a resolution. Can we please have someone call us to sort this out? We are located in Victoria, BC. Thank you!