Vidéotron outages and service status in Deux-Montagnes, Quebec

Problems in the last 24 hours in Deux-Montagnes, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Deux-Montagnes, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Deux-Montagnes, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Laval, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Vaudreuil-Dorion	E-mail	21 days ago
Laval	TV	21 days ago
Laval	Wi-fi	26 days ago
Vaudreuil-Dorion	Internet	1 month ago
Dollard-Des Ormeaux	TV	1 month ago
Pointe-Claire	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Deux-Montagnes, Quebec

Latest outage, problems and issue reports in Deux-Montagnes and nearby locations:

• 
  Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 4 minutes ago from Châteauguay, Quebec

  @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

• 
  Badr S. Masri (@badrmasri) reported 5 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  courtney (@conicoletti) reported 6 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 8 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 10 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 13 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 13 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  Joseph Valenti (@BrokrBindr) reported 18 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  mohan eappen (@mohaneappen) reported 24 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 30 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  Marc La Fontaine (@mac_lafon) reported 33 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

• 
  🧐 (@togobap) reported 35 minutes ago from Mirabel, Quebec

  @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 38 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  Priesh Mistry (@TheMistryUK) reported 45 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  SalaUddin (@salauddinshah99) reported 46 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Fha Gauthier (@voilalasoupe) reported 47 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  lawrence bass (@lbass007) reported 50 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 52 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  Tom (@dirtydinarzo) reported 56 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  summer the fighter (@SummerrWoodss) reported 57 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joey Absi (@JoeyAbsi) reported 2 minutes ago

  Is it just me or @Videotron internet is #down? I am having problems with my #internet since 5 AM

• 
  AgostinoScafidiMusic (@MusicScafidi) reported 2 minutes ago

  Dear @Videotron, as a long time customer I implore you to defend freedom online and do what you can to oppose Bill C-10!!

• 
  code coachsamy #ad (@samyfnbr) reported 4 minutes ago

  @Txskies_ its in canada you guys wont know it, its @Videotron worst internet provider ong

• 
  Deathskills (@Deathskills_R6) reported 8 minutes ago

  @Hambo_dev @Silver_Clambo As far as I know, only companies that have their own line currently are bell, Roger, Telus and Videotron in Canada. Google has some but it is limited to their own infrastructure if I recall properly so they can't sell the service yet. Anything else rents cable access from those

• 
  Melody El Masr (@MasrMelody) reported 12 minutes ago

  @Videotron Your online service is not working. I’m trying to make a payment and it doesn’t work... like others have mentioned there is a problem with your website. Please fix it. I will NOT be paying any late fees. Also, I’ve waited for over 10 min on the phone. Wtf? Thanks.

• 
  Louis On GeForce NOW 😷🇨🇦 (@louiscool34) reported 14 minutes ago

  @GregRavengrave Yea videotron is fast but i never had cik cuz its garbage i recommend using videotron

• 
  Danchart (@Danchart74) reported 15 minutes ago

  @Videotron your service is the #1 in worst customer service EVER

• 
  Daniel Bazinet (@D_Bazinet) reported 15 minutes ago

  @Videotron my internet is very slow, 40mbps when it is usually 130mbps, ive restarted my modem and router twice already, is there a service issue?, in granby area

• 
  Bruno LeBlanc (@UbiNox84) reported 17 minutes ago

  Everything went down on my @Videotron Helix. No more Wi-Fi, gateway down. Am i alone?

• 
  Kathy M (@kathym425) reported 17 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.