Vidéotron Outage Report in Deux-Montagnes, Laurentides, Quebec

Problems in the last 24 hours in Deux-Montagnes, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Deux-Montagnes, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Deux-Montagnes, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Laval, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Vaudreuil-Dorion	E-mail	20 days ago
Laval	TV	20 days ago
Laval	Wi-fi	25 days ago
Vaudreuil-Dorion	Internet	1 month ago
Dollard-Des Ormeaux	TV	1 month ago
Pointe-Claire	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Deux-Montagnes, Quebec

Latest outage, problems and issue reports in Deux-Montagnes and nearby locations:

• 
  SalaUddin (@salauddinshah99) reported 3 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  lawrence bass (@lbass007) reported 4 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Marc La Fontaine (@mac_lafon) reported 8 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

• 
  Fha Gauthier (@voilalasoupe) reported 8 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  summer the fighter (@SummerrWoodss) reported 24 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  Joseph Valenti (@BrokrBindr) reported 31 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 31 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  courtney (@conicoletti) reported 31 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 31 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  Priesh Mistry (@TheMistryUK) reported 40 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 41 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  mohan eappen (@mohaneappen) reported 43 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 44 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Tom (@dirtydinarzo) reported 48 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 49 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  🧐 (@togobap) reported 52 minutes ago from Mirabel, Quebec

  @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 55 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 56 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  Badr S. Masri (@badrmasri) reported 60 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Fraser (@iamchrisfraser) reported 7 minutes ago

  @TheSlasherChick @Videotron I’m on Fido. I’ve been doing speed checks since we lost power. I assume the network is so overloaded as we’re all trying to stream things instead of using the home internet (because all our routers are down).

• 
  Ash (@Ash236004717712) reported 9 minutes ago

  @Videotron i swear to god it’s been 2 days of no service or wifi u guys better hurry ******** up this is not normal

• 
  Jones (@Jones18057991) reported 10 minutes ago

  @Videotron Therefore, I don’t think a status update as to when service will be restored is not an unreasonable expectation. This allows us as customers to make arrangements as needed. Last i checked, Videotron is not paying for me to take a sick day from work…

• 
  Tina (@sashalovidia) reported 10 minutes ago

  @Videotron when will internet service be restored? It is unacceptable for the outage to last this long. We have exams coming up, people are working from home ect.. and no updates from u as to when you will fix this.

• 
  KUNACHI (@KUNACHI4) reported 17 minutes ago

  @Rafa30744907 @Videotron No good news, I'm in the West island. I'm the only one in the house with a shity connection with my galaxy. I phones have no network. I don't know if this is a patern with others.They say 80% should have electricity by midnight. Be safe.

• 
  marty lepage (@lepage33) reported 20 minutes ago

  Just got internet back for 3 mins and now down again??? @Videotron ?? Svp arranger votre service #Laval

• 
  Anthony (@middle_kid) reported 22 minutes ago

  @Videotron is there a limit to using your device as a hot spot? Today my gf's is not working but mine is.

• 
  Zip Cable Tray Systems Inc. (@ZipCableTray) reported 22 minutes ago

  @Videotron, our company is at 573 Delmar, Pointe-Claire. H9R4A9. Our internet &VOIP phone system is out. We have very sketchy cell service and of course, no Internet access either. Can you send someone to check this situation?

• 
  BeersandBodyparts (@Yackerdirt) reported 23 minutes ago

  Been down without hydro and finally back up to find out my internet is fully down. Have not been able to work for 3 days ...any update for Gatineau @Videotron . You need a outage map

• 
  Donny (@Johnny78190531) reported 23 minutes ago

  @Videotron So you're essentially telling people with landlines to just pray and die if they have to dial 911. It should be illegal for you to force our phone lines through your devices if they can't allow for emergency calls in times of emergency. You are using our public infrastructure.