Vidéotron Outage Report in Deux-Montagnes, Laurentides, Quebec

Problems in the last 24 hours in Deux-Montagnes, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Deux-Montagnes, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Deux-Montagnes, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Laval, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Vaudreuil-Dorion	E-mail	20 days ago
Laval	TV	20 days ago
Laval	Wi-fi	26 days ago
Vaudreuil-Dorion	Internet	1 month ago
Dollard-Des Ormeaux	TV	1 month ago
Pointe-Claire	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Deux-Montagnes, Quebec

Latest outage, problems and issue reports in Deux-Montagnes and nearby locations:

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 1 minute ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 2 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 6 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Badr S. Masri (@badrmasri) reported 11 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  🧐 (@togobap) reported 15 minutes ago from Mirabel, Quebec

  @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 24 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  Joseph Valenti (@BrokrBindr) reported 26 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  summer the fighter (@SummerrWoodss) reported 27 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  Marc La Fontaine (@mac_lafon) reported 28 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

• 
  SalaUddin (@salauddinshah99) reported 28 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Tom (@dirtydinarzo) reported 31 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 35 minutes ago from Châteauguay, Quebec

  @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

• 
  mohan eappen (@mohaneappen) reported 39 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 43 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  Priesh Mistry (@TheMistryUK) reported 47 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 48 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  Fha Gauthier (@voilalasoupe) reported 51 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 52 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  lawrence bass (@lbass007) reported 56 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  courtney (@conicoletti) reported 59 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HVG (@HVG30491600) reported 4 minutes ago

  @Videotron I have been waiting 5 months for refunds that was billed for no reason!!!!! I am not even a client and never was with Vidéotron. I am told that they had major problems and glitches with their system and everything is on hold. So much for trusting Vidéotron!!

• 
  Isa L (@bbfrack) reported 4 minutes ago

  @Videotron should we be looking at connection issue at 8:00pm every night for the next 4 weeks ? With Helix that means no internet and no tv ....

• 
  Hugo Sham (@HugoSham) reported 7 minutes ago

  Here’s starter list of companies that have behaved selfishly & greedily during pandemic; that have completely ignored welfare of clients & acted slow to meet needs of struggling people during desperate times. These 3 in my opinion have been terrible: @Videotron @AirCanada @RBC

• 
  Télécino (@andrerochon) reported 8 minutes ago

  @Videotron again, internet down... middle of the Hab’s game... not good

• 
  Central Scrutiniser (@CScrutiniser) reported 11 minutes ago

  @Videotron internet service is not working in Auteuil, Laval H7K. When will it be re-established?

• 
  I used to have cancer... (@SexyCancerBeast) reported 15 minutes ago

  @Videotron This new outage system, honestly, we no longer have a map that shows the location all we see is a red blot on a map with no details. So now calls are backed up because prior to this system we could see enough details where we wouldn't have to call to get details.

• 
  sam feigenbaum (@samfeigenbaum) reported 16 minutes ago

  @Videotron I have asking for help about my bill but still have not received a response?

• 
  Chuck from 🇨🇦 (@chuckfromcanada) reported 21 minutes ago

  @Videotron What is happening cannot sign into customer center, cannot activate my new sim card, anyone home.

• 
  sam feigenbaum (@samfeigenbaum) reported 21 minutes ago

  @Videotron videotron has given me 5 helix accounts with 5 different invoices but I only have 1 service??

• 
  Eric Shenfield (@shennyboy) reported 22 minutes ago

  So @Videotron lures me into DMs to try and deal with the situation and here’s what happened (they can’t change my service address).