Vidéotron

Vidéotron Outage Report in Deux-Montagnes, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Deux-Montagnes, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Deux-Montagnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Deux-Montagnes, Laurentides, Québec 12/24/2025 18:15

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Deux-Montagnes, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Dorval, Vaudreuil-Dorion, Laval, Pierrefonds, Châteauguay, Dollard-Des Ormeaux, Sainte-Thérèse, Boisbriand, Oka and Lachine.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaDorval TV
CanadaMontréal Internet
CanadaMontréal TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Deux-Montagnes, Québec

Latest outage, problems and issue reports in Deux-Montagnes and nearby locations:

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

  • phosfiend Richard E Flanagan (@phosfiend) reported from Montréal, Québec

    @Videotron internet seems to be down for folks in Hudson/St lazare

  • mac_lafon Marc La Fontaine (@mac_lafon) reported from Vaudreuil-Dorion, Québec

    @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Québec

    @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

  • CoolopolisMTL Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Québec

    @videotron no internet here at my home in NDG. Please fix

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Québec

    Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

  • TheMistryUK Priesh Mistry (@TheMistryUK) reported from Dorval, Québec

    @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

  • bunnyette Beth W (@bunnyette) reported from Montréal, Québec

    @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

  • mohaneappen mohan eappen (@mohaneappen) reported from Dollard-Des Ormeaux, Québec

    @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

  • MissMcSilly Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, Québec

    If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

  • SeanLloyd93 Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec

    @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

  • bunnyette Beth W (@bunnyette) reported from Montréal, Québec

    @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

  • sumtimw0ng Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, Québec

    Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • LazerothYT Ovail Laz (@LazerothYT) reported

    @xOrbxtal @Videotron That is terrible

  • fagstein Steve Faguy (@fagstein) reported

    Among the conditions the federal government has placed is for Quebecor to lower Freedom Mobile's prices by 20 per cent so they align with Videotron's mobile service prices in Quebec. Quebecor says they are willing to do this.

  • Mart_Madzaw MartinV (@Mart_Madzaw) reported

    @HabsOnReddit I was able to watch them all. For some unknown reason, I never get blackouts from sportsnet. (Gatineau, Qc, Videotron)..

  • YanniCrypto ♟YANNI 👽 (@YanniCrypto) reported

    @MetaLemonTweet @Tripp_inVeve @ChrisCoffeeEth Fair enough. I see. Your ms speed actually is bad and you still managed to get one. 👏🏼I just came back to Canada and I’m debating which internet provider to get. Do you have any to recommend as the best speed wise? I was thinking to go with videotron

  • kam1kazeeee Kamikaze (@kam1kazeeee) reported

    @TSN_Sports @drosennhl Hyping up the most embarrassing situation In all professional sport. Cant believe Winnipeg HAS to sellout or they’re relocated and the Videotron Center is just waiting for a team in Quebec but instead we get to see the yotes play in the worst NHL arena I’ve ever seen in my life

  • CathySt35873400 Cathy Stone.No dms please! (@CathySt35873400) reported

    Mr Champagne. Videotron does not have nationwide coverage re. Is the transfer to Videotron of Shaw now going to allow Videotron full service across Canada?

  • gecspit ev*n (@gecspit) reported

    @wumbo1999 Yeah every provider using videotron’s network is down…. they need to fix their ****

  • fagstein Steve Faguy (@fagstein) reported

    The CRTC's decision is in response to a complaint from Videotron against Bell, Rogers and Telus, claiming that the Big Three were inflating the costs of wireless devices in order to charge higher cancellation fees.

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @BenKlass Freedom's plans often appear 'better'. However, their service offering is less. For example, those plans do not have data access Nationwide. Even their Big-Gig plans only have 1 Gb Nationwide. On the other hand, Videotron's full data access appears to be available all over Canada

  • wrikent3500 wrikent3500 (@wrikent3500) reported

    @DewlineO @lachstep @DavidWCochrane That's a non starter issue,Wexit is way more of a threat than Québec seperation because it's just not a thing anymore in Québec plus Videotron is the only company that could have taken over Freedom Mobile in terms of financial and structural costs