Vidéotron outages and service status in Deux-Montagnes, Quebec

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 0 outage signals in the last 24 hours around Deux-Montagnes, including 0 direct reports.
The most common problems reported in this area mention TV.

TV (100%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Deux-Montagnes, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Deux-Montagnes, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 13, 11:40 AM EDT	0	0
Apr 13, 12:00 PM EDT	0	0
Apr 13, 12:20 PM EDT	0	0
Apr 13, 12:40 PM EDT	0	0
Apr 13, 1:00 PM EDT	0	0
Apr 13, 1:20 PM EDT	0	0
Apr 13, 1:40 PM EDT	0	0
Apr 13, 2:00 PM EDT	0	0
Apr 13, 2:20 PM EDT	0	0
Apr 13, 2:40 PM EDT	0	0
Apr 13, 3:00 PM EDT	0	0
Apr 13, 3:20 PM EDT	0	0
Apr 13, 3:40 PM EDT	0	0
Apr 13, 4:00 PM EDT	0	0
Apr 13, 4:20 PM EDT	0	0
Apr 13, 4:40 PM EDT	0	0
Apr 13, 5:00 PM EDT	0	0
Apr 13, 5:20 PM EDT	0	0
Apr 13, 5:40 PM EDT	0	0
Apr 13, 6:00 PM EDT	0	0
Apr 13, 6:20 PM EDT	0	0
Apr 13, 6:40 PM EDT	0	0
Apr 13, 7:00 PM EDT	0	0
Apr 13, 7:20 PM EDT	0	0
Apr 13, 7:40 PM EDT	0	0
Apr 13, 8:00 PM EDT	0	0
Apr 13, 8:20 PM EDT	0	0
Apr 13, 8:40 PM EDT	0	0
Apr 13, 9:00 PM EDT	0	0
Apr 13, 9:20 PM EDT	0	0
Apr 13, 9:40 PM EDT	0	0
Apr 13, 10:00 PM EDT	0	0
Apr 13, 10:20 PM EDT	0	0
Apr 13, 10:40 PM EDT	0	0
Apr 13, 11:00 PM EDT	0	0
Apr 13, 11:20 PM EDT	0	0
Apr 13, 11:40 PM EDT	0	0
Apr 14, 12:00 AM EDT	0	0
Apr 14, 12:20 AM EDT	0	0
Apr 14, 12:40 AM EDT	0	0
Apr 14, 1:00 AM EDT	0	0
Apr 14, 1:20 AM EDT	0	0
Apr 14, 1:40 AM EDT	0	0
Apr 14, 2:00 AM EDT	0	0
Apr 14, 2:20 AM EDT	0	0
Apr 14, 2:40 AM EDT	0	0
Apr 14, 3:00 AM EDT	0	0
Apr 14, 3:20 AM EDT	0	0
Apr 14, 3:40 AM EDT	0	0
Apr 14, 4:00 AM EDT	0	0
Apr 14, 4:20 AM EDT	0	0
Apr 14, 4:40 AM EDT	0	0
Apr 14, 5:00 AM EDT	0	0
Apr 14, 5:20 AM EDT	0	0
Apr 14, 5:40 AM EDT	0	0
Apr 14, 6:00 AM EDT	0	0
Apr 14, 6:20 AM EDT	0	0
Apr 14, 6:40 AM EDT	0	0
Apr 14, 7:00 AM EDT	0	0
Apr 14, 7:20 AM EDT	0	0
Apr 14, 7:40 AM EDT	0	0
Apr 14, 8:00 AM EDT	0	0
Apr 14, 8:20 AM EDT	0	0
Apr 14, 8:40 AM EDT	0	0
Apr 14, 9:00 AM EDT	0	0
Apr 14, 9:20 AM EDT	0	0
Apr 14, 9:40 AM EDT	0	0
Apr 14, 10:00 AM EDT	0	0
Apr 14, 10:20 AM EDT	0	0
Apr 14, 10:40 AM EDT	0	0
Apr 14, 11:00 AM EDT	0	0
Apr 14, 11:20 AM EDT	0	0
Apr 14, 11:40 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Deux-Montagnes, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Laval	TV	28 days ago
Laval	Wi-fi	1 month ago
Dollard-Des Ormeaux	TV	1 month ago
Pointe-Claire	Internet	1 month ago
Dollard-Des Ormeaux	Wi-fi	2 months ago
Boisbriand	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Deux-Montagnes, Quebec

Latest outage, problems and issue reports in Deux-Montagnes and nearby locations:

Badr S. Masri (@badrmasri) reported 2 minutes ago from Laval, Quebec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
mohan eappen (@mohaneappen) reported 6 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
Priesh Mistry (@TheMistryUK) reported 8 minutes ago from Dorval, Quebec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
HowYouDrouin92 (@HowYouDrouin92) reported 12 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 18 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 19 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.
SalaUddin (@salauddinshah99) reported 19 minutes ago from Laval, Quebec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 27 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
Fha Gauthier (@voilalasoupe) reported 38 minutes ago from Laval, Quebec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
summer the fighter (@SummerrWoodss) reported 40 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…
Joseph Valenti (@BrokrBindr) reported 40 minutes ago from Beaconsfield, Quebec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
HowYouDrouin92 (@HowYouDrouin92) reported 41 minutes ago from Laval, Quebec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 42 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 43 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
lawrence bass (@lbass007) reported 45 minutes ago from Laval, Quebec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
Tom (@dirtydinarzo) reported 48 minutes ago from Kirkland, Quebec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
courtney (@conicoletti) reported 58 minutes ago from Deux-Montagnes, Quebec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 6 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
Amelie Leah (@melievisuals) reported 7 minutes ago
Anyone else with Videotron/Helix having issues?
Bleak5170 (@Bleak5170) reported 14 minutes ago
@troybeno @Videotron Day 6 here. I don't even bother calling as it's clear they have no clue when it will be back. I understand there was a storm and all, but for it the issue to persist this long is ridiculous. I'm switching to Bell as soon as I can get someone on the phone to cancel.
Geeno (@Geeno262) reported 16 minutes ago
@AmazingZoltan try videotron i found i get great customer service
Avanos 🇨🇦⚜️ (@Avanosss) reported 16 minutes ago
@PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!
Derek Kilian (@DerekJKilian) reported 25 minutes ago
@Videotron I guess they still can’t do math… With all the people without service I CANNOT believe them. How do they calculate their efficiency? Je crois qu’ils ne savent pas calculer… Avec toutes les personnes qui n’ont pas de services, je ne les CROIS PLUS!
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 28 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
Scale (@alliareault) reported 28 minutes ago
Internet supposed to be incl in rent- lease agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.
Linda Moll (@LindaMoll22169) reported 30 minutes ago
@MartinSLewis Not in the last 6 months but was a Virgin Media customer from when it was Videotron, then Mercury, etc so about 28 years. Last few years had constant problems in renting films whereby it would play for 30 mins if I was incredibly lucky then freeze so stopped renting films.
Toth (@FakeNews10164) reported 30 minutes ago
I am the attraction of my neighbor who prostitutes me through the Irish mafia network! The statuette simply signaled the direction of the ***** @Videotron @tvanouvelles