Vidéotron Outage Report in Deux-Montagnes, Laurentides, Quebec

Problems in the last 24 hours in Deux-Montagnes, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Deux-Montagnes, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Deux-Montagnes, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Laval, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Vaudreuil-Dorion	E-mail	19 days ago
Laval	TV	20 days ago
Laval	Wi-fi	25 days ago
Vaudreuil-Dorion	Internet	1 month ago
Dollard-Des Ormeaux	TV	1 month ago
Pointe-Claire	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Deux-Montagnes, Quebec

Latest outage, problems and issue reports in Deux-Montagnes and nearby locations:

• 
  summer the fighter (@SummerrWoodss) reported 3 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 3 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  mohan eappen (@mohaneappen) reported 4 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  SalaUddin (@salauddinshah99) reported 7 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 11 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Joseph Valenti (@BrokrBindr) reported 17 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 20 minutes ago from Châteauguay, Quebec

  @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 21 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 23 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  Fha Gauthier (@voilalasoupe) reported 28 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Badr S. Masri (@badrmasri) reported 31 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  courtney (@conicoletti) reported 34 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  Marc La Fontaine (@mac_lafon) reported 38 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 41 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 42 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  Tom (@dirtydinarzo) reported 42 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  🧐 (@togobap) reported 43 minutes ago from Mirabel, Quebec

  @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 45 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Priesh Mistry (@TheMistryUK) reported 51 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  lawrence bass (@lbass007) reported 56 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  F L M (@ferluma1) reported 7 minutes ago

  @Videotron WTF!! My bill has increased by $45 from one month to the next!!!! No changes in plan, no nothing. Really???

• 
  Mamabear 2022 🙂 (@tweetygirlf1) reported 7 minutes ago

  @Videotron hi my mom is having issue with her Rai Italia the screen goes black and it takes awhile for it to come back. Is there a problem with the program?

• 
  Laurent (@Shadow_Hy) reported 7 minutes ago

  @Z_E_R_C Never had problems with Videotron. Bell feels like a bundle of problems even if the deals are better. I've been with teksavvy that uses the same Videotron network and is cheaper. You could try that?

• 
  Commissioner Miner (@fanCRTCProfling) reported 9 minutes ago

  @jfmezei @Milnoc Landline is a susceptible to everything (tree's, power, poles falling etc). Power outage on landline Phone: Videotron has battery back-up on phones (supposed to last 8 hrs, but old batteries can deplete, can order another for ~$15), Bell is an $ option, ~35$ that no one buys. 1/2

• 
  🇨🇦 Brynn A 🇵🇭 (@BillyCA82) reported 13 minutes ago

  @Videotron is there something wrong with channel 791 MLB network? We've just had a black screen on there all day...

• 
  Commissioner Miner (@fanCRTCProfling) reported 17 minutes ago

  @howardknopf @googlenews @CRTCeng All that data collected via Stir-Shaken, huge amount, w/ location data, pooled to Rogers, Bell, Telus, Shaw and Videotron for their own use. And then there is that monster under multi-NDA's, the Bell AI file and I can't talk about that. Yeah, bad look (putting it mildly).

• 
  Creighton Lapensie (@lapensie) reported 17 minutes ago

  The only thing worse than the Blue Jays’ defensive play tonight has been the quality of the Sportsnet 4K broadcast. @RogersHelps what is going on with this??? @videotron Helix ch 118. Help!

• 
  Malik (@malikilam_) reported 18 minutes ago

  @benniboya_ @the_bluebottle @Videotron Same here, still down

• 
  TTD / Spladzø (@Splash_InG) reported 22 minutes ago

  @SuperGirlKels @Z_E_R_C Videotron's service is awful so yeah Bell is the way to go

• 
  eddy g 🍁 (@eddygeeeeeee) reported 23 minutes ago

  At Bell,1 employee says 1 thing,the next employee says a different thing,then the technician says ignore what the other 2 say.Mass confusion. Just had an argument with Tech guy,who is now calling Bell to figure out wtf is going on. Should have stayed with @Videotron